151 to 175 of 539 Remote Support Engineer Jobs

Technical Support Engineer About the job: We’re looking for a Technical Support Engineer who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations: www.kolleno.com Do you... enjoy dissecting complex enterprise systems to figure out how they actually work? get a kick out … especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise support requests are executed with clarity. Your Role as Technical Support Engineer As the Technical Support Engineer, you play a critical role in scaling support operations, enhancing product reliability, and delivering a top-class customer experience in a fast-paced FinTech environment. Key Objectives: Streamline technical support for clients: Design and implement a structured system to efficiently manage technical requests, reduce friction, and ensure clients receive timely, effective support. Own and resolve technical issues end-to-end: Act as the go-to technical More ❯

Join to apply for the Technical Support Engineer role at Tecton Join to apply for the Technical Support Engineer role at Tecton At Tecton, we solve the complex data problems in production machine learning. Tecton’s feature platform makes it simple to activate data for smarter models and predictions, abstracting away the complex engineering to speed … Our team has years of experience building and operating business-critical machine learning systems at leading tech companies like Uber, Google, Meta, Airbnb, Lyft, and Twitter. As a Technical Support Engineer at Tecton, you will be a cornerstone of customer success, delivering expert technical assistance and troubleshooting for Tecton's machine learning operations (MLOps) platform. Your role involves … will empower users by creating valuable knowledge base content and training materials, ultimately ensuring exceptional customer experiences and solidifying Tecton's leadership in MLOps solutions. Responsibilities As a Technical Support Engineer at Tecton, you're instrumental in ensuring clients' seamless use of the company's machine learning operations (MLOps) platform. Your main focus is providing expert technical assistance More ❯

Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role … involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly … documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with shift colleagues is essential. Client: Our client provides secure satellite and radio communication services to maritime, enterprise, and government sectors across the globe. More ❯

Position: Technical Support Engineer Location: Redhill, Surrey – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role … involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly … documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with shift colleagues is essential. Client: Our client provides secure satellite and radio communication services to maritime, enterprise, and government sectors across the globe. More ❯

Tech Support Engineer Department: Technology & Product Employment Type: Permanent Location: Cardiff, UK Reporting To: Tech Support Manager Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them … protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. As a Tech Support Engineer, you'll be key to delivering high-quality 2nd line support to over … users, resolving complex technical issues and ensuring smooth day-to-day operations. You'll work across teams to troubleshoot problems, support key systems and infrastructure, and help drive continuous improvement through knowledge sharing and process enhancements. This role offers the chance to make a real impact - supporting critical technology projects, strengthening service delivery, and playing a central role in More ❯

England, United Kingdom, PE4 5HG Company: Chart Industries The Role If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in … areas of rotating machinery and control systems. In this role you'll be providing support to our internal Aftermarket team, Field Service Engineers and directly to our customers on a variety of technical issues related to our products. You'll not only troubleshoot issues but also play a pivotal part in proactive maintenance strategies and continuous improvement initiatives. If … and want to contribute to the long-term reliability of products around the world, this role provides an exciting and rewarding career path. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction More ❯

Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: cf7210342fca Job Views: 3 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team … level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you'll be involved in supporting critical infrastructure … worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with More ❯

ABOUT THE ROLE As an IT Support Engineer in the Enterprise IT department, you will work with a talented team of IT Engineers across multiple offices in Europe, North America, and South America to deliver the best IT experience to our employees. You will gain hands-on experience with new technologies, cloud systems, and networking infrastructure. RESPONSIBILITIES Preparing … . Comprehensive healthcare coverage including dental and optical treatments. Annual wellbeing allowance of £250. Onsite amenities including free snacks, drinks, and meals. Regular social events and team activities. Support for growing families, including up to 6 months of paid maternity leave. Cycle-to-work scheme and gym discounts. We empower our teammates to innovate and take initiative. Join us More ❯

receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in … areas of rotating machinery and control systems. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care Agreements. Being the main point … technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service Engineer reports. Growing the business Review technical query trends and review the possibility of implementing new designs, procedures, or processes. Identifies and define opportunities for development of products and services More ❯

tackling complex challenges, and are driven to deliver exceptional customer experiences, Seventh State is the place for you. The Opportunity We are seeking a highly motivated and technically proficient Support Engineer to join our exceptional team. In this pivotal role, you will be at the forefront of our customer interactions, acting as a trusted advisor and technical expert … contribute to the success of our valued customers. You will work alongside experienced consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. Customer Support Activities Prompt … and Effective Ticket Resolution: You will diligently monitor and respond to customer support tickets in a timely and professional manner, ensuring clear communication and efficient resolution of their technical inquiries and issues. Collaborative Problem Solving via Customer Calls: You will actively participate in scheduled and unscheduled calls with customers to gain a deeper understanding of their challenges, provide real More ❯

key to success. We foster a dynamic and enjoyable work environment where teamwork, enthusiasm, and a sense of adventure are encouraged. The Role: We are looking for a software support engineer to assist our customers with concerns and challenges and also recommend solutions to address their needs. You will be answering emails and telephone enquiries from our clients … who use our bespoke software systems. You will proactively support the business on a day-to-day basis, contributing to the future success and strategy. You will assess customer needs, identify challenges or issues, and configure solutions that are customized for their individual needs. You will work closely with our Configuration Specialist, Customer Success team, and collaborate with the … for someone who loves making things with data and solving problems with data. Key Responsibilities: Answer email and telephone enquiries from our customers Resolve customer issues within SLA timeframes Support customer processes and help with solutions Update knowledge base where required Attend and lead client meetings to discuss issues Proactively look for trends to help improve our bespoke software More ❯

Direct message the job poster from Saragossa Consultant at Saragossa - Creating competitive advantage for investment technology organisations Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll be joining the London office as part of a small IT team, so you’ll get plenty of variety and … will be the go-to IT generalist. You will need to be an all-rounder. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. You’ll have full access to systems admin, so you won’t have to escalate through other teams to get your More ❯

and demonstrate the Plexus core values to provide service excellence for our internal customers as well as management of site computing equipment. This role will provide technical and customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT … vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote and support Plexus philosophy and business objectives. Key Job Accountabilities: Installs or removes system components using supplied installation instructions and tools. Installs or removes hardware and/or software, using supplied … change. Identifies problems and issues and recommend corrective actions. Develops and adapts innovation tools, processes and infrastructures to drive the process of innovation. Identifies resources and capabilities needed to support innovation. All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems More ❯

website. We are looking for an enthusiastic and motivated individual to join our busy and fast-paced Technology team within our specialist, predominately online University. You will manage and support IT systems across the University, providing an excellent service for all students and staff. This is a great opportunity for someone looking to further their career, develop their skillset … leavers. Collaborate both within and outside of the team. Our main requirements: GCSE Maths and English Grade C/4 or above. Previous experience in a similar/technical support role for Windows and Mac operating systems. Customer service and communication skills, with the ability to support users at all levels. An understanding of the configuration of hardware More ❯

moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to our 1500+ customers, dealing with inbound telephone and email cases, logging them onto our CRM software and championing the case … are key to this role and you will have a background in a similar role. Service with a smile every time is what we expect! As part of the support team, you will also be active in the on-call rota offering out-of-hours telephone support to our customers. We generally run a shift pattern weekly to … cover 8 AM-8 PM, 7 days per week. Main Responsibilities Answering inbound emails and calls from customers on Q&A and general support issues. Managing case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Deliver fast, efficient and professional customer service. Skills & Knowledge ‘Customer More ❯

Our client is looking for a number of Customer Support Engineers to join their team on a six month initial contract, working fully remotely. The role will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on GE ADMS More ❯

Job title: Applications Support Engineers Location: Leeds (up to 3 days working from home possible) Salary: £30,000 to £35,000 + overtime (voluntary) + bonus Benefits: Training to an advanced level on JAVA and Advanced SQL Career progression guaranteed with the real possibility of development, Product, Project Management, BA and Test roles open to you Private Healthcare Free … joined-up manner. In addition to this, portal technology facilitates contributions from external professionals, to take a coordinated approach based on the comprehensive view of a person. Role: Application Support Engineer working with clients across the public sector, enhancing their ongoing use of the portfolio and ensuring the best customer service. Core Responsibilities: Responsible for 1st, 2nd and … 3rd line support functions as part of the Application Support team. Investigate, analyse and problem solve Incidents using SQL and other diagnostic tools and methodologies. Liaise and problem solve with Developers, the problem management team and Third Party subcontractors. Liaise with customers over issues and problems that they encounter. Skills & Experience: This is a customer facing role which More ❯

IT Support Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. This role is determined as Outside IR35 and requires onsite … ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rd line support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying … levels of IT support available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft, and third-party document stores to Microsoft Assist with the deployment of endpoints to users, including laptops and mobile devices. Decommissioning Services infrastructure, working with Compliance teams to identify stored data and determine required retention periods. What More ❯

Graduate/Junior IT Support Engineer (SQL/XML) x 3 - Bristol - Training & Progression - New! (REFGJ27) Salary: £25k - £27k per annum + Bonus, Benefits, Training & Progression Location: Bristol (Hybrid) A leading organization in the Bristol area requires a number of Graduate/Junior IT Support Engineers to join its fantastic growing team. Ideal candidates will have the … interest in IT, Computer Science, or a related field Knowledge in SQL Understanding of XML or equivalent technologies Strong problem-solving and troubleshooting abilities. Knowledge of incident management and support processes (e.g., ITIL principles). Exposure to tools such as Google Workspace, Jira, Confluence, and Slack An outgoing vibrant personality and able to work well as part of a More ❯

Technical Solutions Engineer/IT Support Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal … promotion they now require a Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose solutions … issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer/IT Support Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; Experience as an IT More ❯

Azure Security Support Engineer – Cloud & Cybersecurity | Remote (UK) Are you passionate about solving complex technical challenges and making a real impact in cloud security? We’re hiring an Azure Security Support Engineer to join a high-performing global team supporting enterprise customers across cutting-edge cloud security platforms. 🌐 What You’ll Be Doing: Own and resolve … logs to troubleshoot issues across identity, networking, and security layers. Create and share technical knowledge articles to empower customers and internal teams. Contribute to automation and tooling that enhances support delivery and customer experience. 🛡️ Tech You’ll Work With: Cloud-native security tools including Defender for Cloud Apps, Identity Protection, and Advanced Threat Analytics. Microsoft Sentinel Azure infrastructure and … services , including networking, identity, and monitoring. Diagnostic tools, performance traces, and scripting for automation and remediation. ✅ What We’re Looking For: Strong background in technical support or customer-facing IT roles. Solid understanding of network security , cybersecurity fundamentals (encryption, authentication, authorization), and cloud infrastructure . Familiarity with Azure , Active Directory/Azure AD , TCP/IP , DNS , HTTP , and More ❯

2nd Line IT Support Engineer – West Brom (Hybrid) Join the Sharp IT Services Team – Where People and Tech Come Together At Sharp , we’re not just an award-winning IT Managed Service Provider — we’re a team of passionate problem-solvers delivering brilliant service to our clients across the UK. We’re now looking for a 2nd Line … Support Engineer to join our team in West Brom and play a key role in supporting our growing client base. 📍 Location: West Brom (with hybrid working available) 🕒 Type: Full-time, Permanent 💼 Team: Sharp IT Services About the Role You’ll be part of a high-performing service desk, delivering top-tier support to a varied portfolio of … clients. You’ll be responsible for progressing and resolving support tickets, maintaining excellent communication with clients, and ensuring service excellence that drives retention and growth. You’ll be a key part of our mission to deliver outstanding technical support while also developing your skills in a supportive, collaborative environment. 🔧 What You’ll Be Doing Owning, updating, and progressing More ❯

In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams … as quickly and effectively as possible. If there is a problem out in the field that the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard … running of these projects. This is an ideal role for someone who is in a similar role & looking to increase their portfolio size, or a skilled & experienced O&M engineer looking to step away from the tools. Main responsibilities: Provide remote support to field engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring More ❯

In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams … as quickly and effectively as possible. If there is a problem out in the field that the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard … running of these projects. This is an ideal role for someone who is in a similar role & looking to increase their portfolio size, or a skilled & experienced O&M engineer looking to step away from the tools. Main responsibilities: Provide remote support to field engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring More ❯

In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams … as quickly and effectively as possible. If there is a problem out in the field that the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard … running of these projects. This is an ideal role for someone who is in a similar role & looking to increase their portfolio size, or a skilled & experienced O&M engineer looking to step away from the tools. Main responsibilities: Provide remote support to field engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring More ❯