Remote Support Engineer Job Vacancies

226 to 250 of 262 Remote Support Engineer Jobs

Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … hands-on technical support, manage strategic client relationships, help roll out projects, and liaise with both users and internal teams to create an outstanding product experience. Client They are an ever-expanding and improving solution for legal services within the rapidly evolving legal tech space. Their team are aware of this and seeks to have their finger on the … improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback More ❯
Posted:

Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … hands-on technical support, manage strategic client relationships, help roll out projects, and liaise with both users and internal teams to create an outstanding product experience. Client They are an ever-expanding and improving solution for legal services within the rapidly evolving legal tech space. Their team are aware of this and seeks to have their finger on the … improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback More ❯
Posted:

Electronic Support Engineer (Marine)

Sussex, UK
Hybrid / WFH Options
Navis Consulting
Electronic Support Engineer (Marine) – Permanent – Remote This is a technical and customer focused role to provide Electronic Support for the Regional Office that has the responsibility for the UK, Europe, Middle East and Africa. The role will be worked remotely with extensive travel to these regions. The support will cover the Electronic Control Systems that are … used on a range of marine propulsion systems. The role includes full vessel commissioning of Electronic Control systems, system fault finding on board and remote assistance, emergency vessel failure support and vessel inspections. Key Responsibilities Commissioning and Sea Trials Carry out full commissioning activities for Electronic Control Systems namely Modular Electronic Control System (MECS), Blue Arrow Control System (bA … and AVX Systems. This will include installation assistance and checks, acceptance trials and training of crew and support staff. Complete commissioning reports in a timely manner and update the project log. Assist with interfacing with third party equipment’s, (engine, gearbox Carry out Dynamic Positioning (DP) trials and Autopilot System interface as required Technical Support Ensure that electronics More ❯
Employment Type: Full-time
Posted:

Electronic Support Engineer (Marine)

West Sussex, England, United Kingdom
Hybrid / WFH Options
Navis Consulting
Electronic Support Engineer (Marine) – Permanent – Remote This is a technical and customer focused role to provide Electronic Support for the Regional Office that has the responsibility for the UK, Europe, Middle East and Africa. The role will be worked remotely with extensive travel to these regions. The support will cover the Electronic Control Systems that are … used on a range of marine propulsion systems. The role includes full vessel commissioning of Electronic Control systems, system fault finding on board and remote assistance, emergency vessel failure support and vessel inspections. Key Responsibilities Commissioning and Sea Trials Carry out full commissioning activities for Electronic Control Systems namely Modular Electronic Control System (MECS), Blue Arrow Control System (bA … and AVX Systems. This will include installation assistance and checks, acceptance trials and training of crew and support staff. Complete commissioning reports in a timely manner and update the project log. Assist with interfacing with third party equipment’s, (engine, gearbox Carry out Dynamic Positioning (DP) trials and Autopilot System interface as required Technical Support Ensure that electronics More ❯
Posted:

1st Line Support Engineer

Guildford, Surrey, England, United Kingdom
Hybrid / WFH Options
YourRecruit
New exciting opportunity in Guildford! Job title: 1st Line Support Engineer Salary: £25,000 - £30,000 Location: Guildford, Hybrid working available Hours: Monday - Friday, 9am - 5pm (Fixed hybrid - Monday & Friday - WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews, plus even more perks waiting after you pass your probation! The Role: This is an excellent … opportunity for a proactive and technically minded individual to join the team as a 1st Line Support Engineer. Acting as the first point of contact for all IT and application-related queries, the role is key in supporting staff with day-to-day technical issues, while also contributing to the maintenance and enhancement of internal systems.The successful candidate will … gain hands-on experience with bespoke business applications and play a supportive role across a broad range of IT operations. Key Responsibilities: Frontline Support: Respond to and resolve first-line technical issues relating to hardware, software, and user access. Application Support: Gain knowledge of in-house applications, providing support and escalating complex issues when necessary. End User More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

ClickHouse Solutions Support Engineer / DBA

England, United Kingdom
Hybrid / WFH Options
Altinity, Inc
real-time data solutions that run anywhere. ClickHouse now has more contributors than ElasticSearch, previously the biggest Open Source analytic project on GitHub. Altinity is looking for elite database support engineers who can guide users around the globe in building ClickHouse applications. Have you delivered analytic applications in production environments? Have you operated ClickHouse clusters at a petabyte scale … about how you can share your knowledge with our rapidly expanding customer base as well as the broader ClickHouse open-source community. Your responsibilities will be divided as follows: Support (75% of the time) Helping build production-grade systems based on ClickHouse: advise how to design schemas, plan clusters etc. Environments range from single node setups to clusters with … data analysis Knowledge of SRE/DevOP stacks - monitoring/system management tools (Prometheus, Ansible, ELK, ) Version control using git A day in your life as a ClickHouse Solutions Engineer may include any or all of the following: Handling support calls from customers using ClickHouse. This includes diagnosing problems connecting to ClickHouse, designing applications, deploying/upgrading ClickHouse More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Production Support Engineer - EU/UK

United Kingdom
Hybrid / WFH Options
Marqeta, Inc
The Senior Production Support Engineer role in our European team is at the centre of the customer experience for Marqeta. We strive to provide the highest quality support and service to our valued customers. You will play a critical role in managing the technical needs of Marqeta customers. We work Flexible First . This role can be … You'll Have Configure environments and controls. Troubleshoot collaboratively as customers integrate with our platform, guiding them through technical documentation and assessing root causes for errors. Provide high-quality support to our customers. Become a Marqeta product expert. Assist in monitoring production transaction volume, functionality, capacity, and performance. Assist in responding to alerts, data, and trends that have a … customer impact. Coordinate and execute internal projects to better improve the support process. Be proactive in monitoring, optimising issuer resolution, and implementing corrective action planning. Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support-related issues and improvements. Provide on-call support for rotations and escalations. Advise onboarding customers on a technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mac Support Engineer

London, United Kingdom
Hybrid / WFH Options
Simon James It
Mac Support Engineer - London (12-month contract) We are seeking a skilled Mac Support Engineer for an onsite role with a global fashion brand. The successful candidate will be responsible for managing all IT-related issues at the site, including post-deployment issues, L2/L3 support, and network management. Responsibilities: Mac support Windows … desktop/laptop support Intune configuration OS build Network management (Switches, Routers, Access points) If you are available and possess the relevant skills, please contact us for more details. Note: The contract is highly likely to be extended and will offer some hybrid working options after an initial settling-in period. Contact: Application Process: Drop your CV here to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Production Applications / L2 Support Engineer

London, United Kingdom
Hybrid / WFH Options
N Consulting Limited
Role: Production Applications/L2 Support Engineer-INSIDE IR 35 Location: London (Hybrid - 3 days onsite: Tues/Wed/Thurs) Duration: 6+ months contract Domain: Retail Application Support Shift Flexibility: Weekend rotational shifts required (compensated with time off in lieu) Core Requirements: Experience: 6+ years in application support or development Technical Skills: Java (comfortable analyzing … production issues Able to collaborate with Dev and L3 teams for incident triage and change reviews Experience managing Major Incidents and post-mortem processes Ideal for candidates interested in support-focused roles and working in dynamic, customer-facing environments. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Support Engineer Event Software

Buckingham, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hireful
Are you a Software Support or Application Support professional with an understanding of the code behind web applications? Even better, do you have experience of coding and development? Fancy travelling around the world as part of your role to the likes of Europe, Tokyo, Australia, USA etc? We are looking for a technical individual who can support … time needs of our clients. You will be visiting events across the world that use our software products, and will be responsible for ensuring the applications are working to support these live events. This is a fantastic opportunity to join one of the leading technology companies that supply into the conference and events industry. This role will suit a … Web Developer, Application Support, Software Support or Technical Support individual with the ability to code or tweak the code that form our bespoke apps. You will be configuring and supporting applications both remotely and on site at events. Role: Application Support Engineer aka Technical Support Engineer, Software Support Engineer, Junior Software More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Production Support Engineer - Python - Elite FinTech - £80,000-£160,000 + Bonus

City of London, London, United Kingdom
Hybrid / WFH Options
Hunter Bond
Job title: Production Support Engineer - Python Client: Elite FinTech Salary: £80,000-£160,000 + Bonus Location: London/Hybrid Skills: Linux, Python, SQL, Front Office, FIX, Finance The role: My client are seeking an Engineer with a broad skillset to support a range of technology within their stack. The position has a heavy focus on … the support of Front Office Trading Applications, and the ideal candidate will stem from a similar environment. The successful candidate will have strong skills around Python scripting. You will work closely with the development team and help to implement changes within the Change workflow, managing the delivery of services to production and research environments. Key will be providing post … release and implementation services within these environments, providing support to brokers and traders, as well as assisting with go live scenarios and projects. You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL, Postgres etc.) SQL troubleshooting skills FIX skills highly desirable A More ❯
Posted:

Production Support Engineer - Python - Elite FinTech - £80,000-£160,000 + Bonus

London Area, United Kingdom
Hybrid / WFH Options
Hunter Bond
Job title: Production Support Engineer - Python Client: Elite FinTech Salary: £80,000-£160,000 + Bonus Location: London/Hybrid Skills: Linux, Python, SQL, Front Office, FIX, Finance The role: My client are seeking an Engineer with a broad skillset to support a range of technology within their stack. The position has a heavy focus on … the support of Front Office Trading Applications, and the ideal candidate will stem from a similar environment. The successful candidate will have strong skills around Python scripting. You will work closely with the development team and help to implement changes within the Change workflow, managing the delivery of services to production and research environments. Key will be providing post … release and implementation services within these environments, providing support to brokers and traders, as well as assisting with go live scenarios and projects. You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL, Postgres etc.) SQL troubleshooting skills FIX skills highly desirable A More ❯
Posted:

Software Support Engineer - UI / JavaScript

Surrey, England, United Kingdom
Hybrid / WFH Options
Principle
SaaS Software Support Engineer UI/JavaScript Interested in working with a global tech company who continually is voted as the best place to work. This market leader – whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies is strengthening their Engineering support team. The Role This Support Engineering … role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of the SaaS – this will require you to have exposure to UI development and be a keen JavaScripter. You will troubleshoot technical issues, and find a workaround You will work as part of a highly technical, collaborative, and friendly … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support – ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills – JavaScript Tech tools & skills such as CSS, Angular More ❯
Posted:

1st Line Support Engineer

City, Cardiff, United Kingdom
Hybrid / WFH Options
IntaPeople
IT Support Operator Short-Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start … at short notice Start ASAP. Apply now if you re at a loose end and have experience in user support, thanks More ❯
Employment Type: Contract
Rate: GBP 20 Hourly
Posted:

1st Line Support Engineer

Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
IntaPeople
IT Support Operator – Short-Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am–5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you’ll be doing: First point of contact for all IT support queries … documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they’re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start … at short notice Start ASAP. Apply now if you’re at a loose end and have experience in user support, thanks More ❯
Employment Type: Contract
Rate: £19.53/hour
Posted:

SaaS Software Support Engineer UI/JavaScript

London, United Kingdom
Hybrid / WFH Options
Principle HR
the best place to work. This market leader - whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies, is strengthening their Engineering support team. The Role This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support - ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills - JavaScript Tech tools & skills such as CSS, Angular More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CDN Support Engineer II

London, United Kingdom
Hybrid / WFH Options
Bunny
customers, aim higher every day, and always collaborate with a sense of fun, ownership, and care. All roles at bunny.net are fully remote.Work from wherever you hop best. CDN Support Engineer II As a CDN Support Engineer II, you'll play a critical hands-on role in supporting customers across our blazing-fast global network, built … with over 150 Tbps of capacity and 119+ edge locations worldwide. At bunny.net , support engineers encounter one-of-a-kind and demanding situations daily, as each support request is distinct. This role is ideal for someone familiar with bunny.net 's offerings or who has worked in a similar CDN, networking, or edge computing environment. You'll help solve … . Working hours: Fixed shift: 4 a.m. - 12 p.m. UTC (Ideally, this aligns with your daytime hours, but night owls are welcome too.) What will you do? Handle technical support requests from customers and internal teams through Zendesk and quickly and deliver effective resolutions. Troubleshoot a wide range of application-layer networking problems commonly seen in CDN environments.This includes More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Product Support Engineer (all genders)

Villach, Kärnten, Austria
Hybrid / WFH Options
LAM Research
The Impact You'll Make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction … required to properly coordinate activities with supervisors and customers. Assist in the planning, management, and execution of projects of a limited scope and duration Providing high-quality on-site support for repair and maintenance service of complex electro-mechanical systems. Assists with the full installation and relocation processes, including system start-up services Profil Technical education in electronics, engineering … potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Platform & Application Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Recognise Bank
Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built … with integrity, responsibility, and care in everything we do. 💡 Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Application Support Engineer , you will play a vital role in maintaining and optimising Recognise Bank’s core technology platforms, including nCino (Salesforce) , Mambu , and the integration layer. You will act … investigating and resolving incidents, monitoring system performance, and taking proactive steps to ensure the availability and stability of business-critical services. Working closely with cross-functional teams, you will support new feature deployments, maintain API-driven workflows, and provide APEX-based support for Salesforce customisations. Additionally, you will contribute to documentation and process improvements to help scale and More ❯
Posted:

Platform & Application Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Recognise Bank
Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built … with integrity, responsibility, and care in everything we do. 💡 Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Application Support Engineer , you will play a vital role in maintaining and optimising Recognise Bank’s core technology platforms, including nCino (Salesforce) , Mambu , and the integration layer. You will act … investigating and resolving incidents, monitoring system performance, and taking proactive steps to ensure the availability and stability of business-critical services. Working closely with cross-functional teams, you will support new feature deployments, maintain API-driven workflows, and provide APEX-based support for Salesforce customisations. Additionally, you will contribute to documentation and process improvements to help scale and More ❯
Posted:

Product & Voice Ops - Support Engineer - GammaLabs

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Gamma Recruitment Team
to-day? Responsible for the implementation, operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices how we operate our core voice network infrastructure. Monitor/Respond to … we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive … through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do not think that you meet More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Electronic Support Engineer (Smart Home Technology)

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment
Electronic Support Engineer (Smart Home Technology) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a Electronic Support Engineer that wants to work for Europe's leading smart home technology business that has a product range far superior to Amazon and Google? Do you want to work for a business that More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

Customer Support Engineer

Edinburgh, United Kingdom
Hybrid / WFH Options
Endeavour Recruitment Solutions
Job Opportunity: Customer Support Engineer Endeavour Recruitment has an excellent opportunity for a Customer Support Engineer to join our leading client based in Edinburgh. This is a permanent position with a hybrid working model . Main Responsibilities: Ensure that the customer site in the area is operational according to the Company's contractual obligations. Provide structured More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Support Engineer

Droitwich, Worcestershire, United Kingdom
Hybrid / WFH Options
ETS Technical
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days) to mostly Western Europe customers. Significant time off in lieu … . The typical development pathway within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯
Employment Type: Permanent
Salary: £36000 - £50000/annum
Posted:

Network Support Engineer

Birmingham, UK
Hybrid / WFH Options
TEC Partners - Technical Recruitment Specialists
Job Title: Network Support Engineer Location: Birmingham – Hybrid Job Type: Contract (Inside IR35) – 9-12 months Rate: £350-450 p/day Minimum 2 days per week in-office; occasional 3–4 days with prior agreement for project delivery if required. Summary: We are looking for a technically skilled and dependable Network Support Engineer to join … our team, providing strong 2nd line support and helping to deliver critical infrastructure projects in collaboration with project managers and on-site teams. Key Responsibilities: Provide 2nd line network support, troubleshooting incidents, changes, and service requests across LAN/WAN infrastructure. Collaborate with project managers to plan, coordinate, and execute infrastructure projects, including LAN refreshes, UPS replacements, and … smart PDU deployments. Deliver structured remote support by guiding on-site engineers step-by-step through implementation tasks, ensuring accuracy and adherence to technical standards. Take ownership of assigned project deliverables, ensuring timelines, quality, and documentation requirements are met. Perform hands-on configuration and troubleshooting of switches, routers, PDUs, and OOB devices as required. Document changes and configurations clearly More ❯
Employment Type: Full-time
Posted:
Support Engineer
10th Percentile
£26,250
25th Percentile
£30,500
Median
£37,500
75th Percentile
£45,000
90th Percentile
£58,000