Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
Reed technology is delighted to be working with a highly regarded Chippenham based organisation with their search for a 2nd Line SupportEngineer Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service … requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds if required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of more »
Job Title :2nd Line SupportEngineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … line engineers will also be expected to troubleshoot and resolve issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that … puts staff and students first will be of key importance Key Responsibilities: Deliver high quality customer support in the troubleshooting and resolution of technical support issues Providing expertise to support the Planning and development of IT Supporting 1st line teams Update the ticketing system, ensuring the call more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor the system … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer … such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SQL Technician, Project SupportEngineer, Lincoln, COR5762 If you're career-driven with aspirations to work in Technology and Project Management, and a drive to learn experts then this could be the opportunity for you! The Role As a SQL Technician/Project SupportEngineer you … need. You will use your technical knowledge of SQL (in particular), and awareness of the development process to help manage the process and provide support to external customers. The Company The SQL Technician/Project SupportEngineer will join a leading Software House. The SQL Technician/… Project SupportEngineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. The role is hybrid remote, with two days a week from the company's Lincoln office. What's required? The ideal candidate will have some of the following; A technical background more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Asset Technical SupportEngineer (Mechanical) Salary & Benefits(4a): £46,172 - £57,716 + company car scheme + up to 15% pension with 5% contribution + annual bonus + retail savings schemes + online GP access … the office/site per week Work type: Permanent. 37 hours per week, Monday Friday We have an exciting opportunity for an Asset Technical SupportEngineer (Mechanical) to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best … The Asset Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators. The Asset Technical Support Engineering team are a multidiscipline team covering E,M & I. The expertise and knowledge amongst the team allows us to lead and supportmore »
Job Title : 2nd Line SupportEngineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2nd Line SupportEngineer - 365 Specialist will work as part of a team to deliver high quality customer support in the troubleshooting and resolution of … technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver high quality customer support in the more »
Are you looking for a new exciting opportunity working as a Technical SupportEngineer to be based in Camberley? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products more »
Desktop SupportEngineer Team Leader Salary Starting from £29,605, rising to £36,024 Closing date Sunday 23 June 2024 About the role You will be part of a team responsible for the provision of 1st line and/or 2nd line support for all equipment, software … and services supported by DDaT. This team is responsible for the effective response to, investigation of and resolution of, all support requests; for the provision of 1st line and/or 2nd line field support for all IT & Audio-Visual equipment and services supported by DDaT. The Senior … of the IT Delivery & Operations Service Desk counter (and associated booking and loan services for staff and students); and for the initial triage of support requests received. This role includes line management responsibilities and will require the post-holder to lead a small team of Service Analysts with responsibility more »
We are currently recruiting for Manufacturing Shop Support Engineers to support one of our customers with their on-site composite production performance targets. The hourly rate is negotiable based on experience, seniority, etc. The contract is deemed inside of IR35 for Sub-contract labour but a Staff position … delivering a high-quality service to our client and will be expected to be proactive and self-motivated in delivering the targeted outputs to support the product. The Manufacturing Engineer will report directly to the Programme Delivery Leader (PDL) and their role will involve them to be based … KPI's Be involved with continuous improvement process & offer improvement suggestions Interface with external stakeholders to understand technical issues/specifications Liaise with and support design and manufacturing supply chain Attend reviews (both internal and external) where required - UK travel required Work in accordance with the Expleo QMS and more »
Hebden Bridge, West Yorkshire, Yorkshire, United Kingdom
Calrec Audio Ltd
Due to exceptional growth we are looking to add more people to our ever expanding team Customer Support Team!! Are you a motivated and enthusiastic customer supportengineer? Do you have a proven track record of success and a passion for managing customer needs and being comfortable … If you like the sound of this opportunity - read on! What youll be doing: The successful candidate will be responsible for assisting customers technical support on mixing consoles, as well commissioning, after sales service, customer and distributor training. This is a great opportunity for someone looking to take their … technical skills, excellent communication, and problem-solving abilities. This is your ideal role if you have: Experience of Audio or Broadcast Engineering, or Customer Support in a Broadcast environment System to component level knowledge of Sound, audio and audio control systems relating to broadcast applications. Processing of service enquiries more »
Job Title: 1st Line SupportEngineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours … per week, Monday to Friday Out of hours support also required on a rota basis (additional on-call allowance paid in respect of this) Start Date: ASAP Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best … individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line SupportEngineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through to resolution whilst more »
Job Title: IT SupportEngineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours … customer care, ensuring that our services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic IT SupportEngineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business … necessary due to our location. However, company vehicles and fuel cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2nd line support tickets from triage to resolution Act as a point of escalation more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1st Line SupportEngineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Hitec Lift Trucks Ltd
The Opportunity: Workshop supportEngineer Contract: Permanent Location: Wellingborough Established in 1986, Hitec Lift Trucks was founded by two guys in overalls with a bright idea; to locally offer a fully comprehensive range of services and products to suit almost anyone's materials handling requirements. Over the years … ride cleaning machines Ensure spill kits and all Health and Safety equipment within the workshop is maintained at all times To recognise customer or engineer safety related matters and bring them to the attention of your line manager or the safety team Assist customers and engineers with requests for more »
Onsite IT SupportEngineer - Bedford (£25K-£30K) Looking to join a thriving IT Solutions Provider with a chance to earn Microsoft certifications? An Onsite IT SupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close … knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days … are the same, visiting different sites mainly around Bedford and surrounding areas when required. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence more »
The Opportunity Our client is looking for an Integrated Product SupportEngineer to join their team based in Romsey. In this role, you will have the opportunity to use your supportability experience and determination to influence and advise various business functions, including engineering, project management, bid teams, services … and portfolio management, and sales. You will be responsible for promoting and implementing IPS (Integrated Product Support) activities, as well as identifying and managing IPS risks. Primary activities include: Carrying out new and in-service product and system supportability analysis. Providing high levels of confidence in our capability to … meet the internal and external customer ILS (Integrated Logistic Support) support requirements. Growing the service and support function within the business in line with the Head of Customer Support Services direction. Providing IPS insights and inputs to future and current customer supportability requirements. Supporting the engineering more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer … with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing more »
North Shields, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control Technical SupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical SupportEngineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical SupportEngineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support … providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical SupportEngineer Position Requirements 3+ years experience more »
Desktop SupportEngineer Team Leader Department Digital, Data & Technology Group Salary Starting from £29,605, rising to £36,024 Grade Grade 6 Contract Type Full Time, Open Ended Placed on Wednesday 05 June 2024 Closing date Sunday 23 June 2024 About the role You will be part of … will require you to lead a small team of Service Analysts who are responsible for the effective response, investigation and resolution of 2nd line support for all IT & Audio-Visual equipment and services supported by DDaT, deploying the team in an effective manner as priorities change, providing a point … hours per week), permanent basis. About you You will: - Have a deep understanding of technology and demonstrable IT and/or Audio Visual (AV) support skills - Have previous experience in an IT/AV Support role - Ideally have previous line management or team leading experience - Be self-motivated more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Copper & Optic Terminations Limited
thrive in a dynamic work environment? We're looking for a talented individual to join our team at Copper and Optic as a Project SupportEngineer! Based in Stoke-on-Trent, Copper & Optic are a leading manufacturer of sub contract electronics and cable harness assemblies to a variety … include: Playing a vital role requiring technical expertise and a keen administrative eye, your responsibilities will span a wide spectrum, including project management, technical support, and contract progression within the electrical cabling and harness sector. As part of the role you will be required to carry out the following more »
Tamworth, Staffordshire, West Midlands, United Kingdom
Proftech Talent
Job Description Job Title: Design SupportEngineer About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation … Location/Branch: Tamworth (Head Office) Position reports to: Product Design Manager Length of contract: Permanent Full Time Salary: Competitive Main duties Design To support the design department in the creation of specification documentation and materials. To project manage OEM and Sourcing projects from concept to completion. To produce … and product markings using adobe software. To produce exploded drawings/BOMs for technical documentation using Solidworks. Participate in brainstorms and gather research to support new product concepts. Maintain all supporting design documentation to ensure accurate hand over either to other teams within the UK or Far East. Prepare more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Line SupportEngineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »
our staff have the chance to live a fulfilling life beyond the workplace. Position overview: An exciting opportunity to join Saab Seaeye's product support team, supporting a wide range of leading electric underwater robotic products including Saab Seaeye's new electric work class vehicle (eWROV) and new electric … manipulator. The role is to complement the existing support team with a focus towards electrical, electronic and robotic systems. Key accountabilities and responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as … a focus on electrical manipulators and robotics Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support Carry out hands on fault finding and repairs of electro-mechanical systems Provide technical support to internal stakeholders such as the aftersales team more »
Lutterworth, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Cyber Talent Limited
cloud base services/infrastructure, e-mail, backup systems, corporate software and telephone systems. This role is part of my customers existing Internal Systems Support Team who work to maintain the highest levels of internal system performance for both on site and remote users, in a highly technical and … just a quick over view of what's required, so if you would like more information on the responsibilities of the Senior internal Systems SupportEngineer then pleaseclick APPLY NOWand I will email you a detailed Job description. more »
communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious systems engineer to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player … looking to train as a SupportEngineer using some of the following skills; we do not expect you to have experience in all these areas and for the right candidate on the job training and mentoring will be provided to fill any skills gaps you may have. You … will work within the system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing more »