Technical SupportManager Salary: £40,000- £45,000 Working hours: Monday to Friday - 9am 5pm Location: Edgeware The company Our client prides themselves on being people centric and due to phenomenal business growth, there has never been a better time to join them! A leading British manufacturer who … the construction sector. They sell their products directly via their own internal sales team and through distribution partners. We are looking for a Technical SupportManager to join them on a full time, permanent basis. Benefits As the new technical supportmanager, you will benefit from … Pension. Bonus Scheme once probationary period is completed. 25 days annual leave, in addition to 8 bank holidays. About the Role: As a Technical SupportManager, you will have the following responsibilities: You will be a point of contact for domestic and commercial clients offering technical supportmore »
Redline Group - Specialist Recruitment for Technology & Electronics Companies
An exciting opportunity has arisen for an Internal Sales SupportManager – Sat Comms & Broadcast to join this world leading Distributor of Electronic Components & Systems, based in Basingstoke. This role will manage the day to day smooth operation of the Sales Support Function. The position of Internal Sales … SupportManager – Sat Comms & Broadcast will be a vital support to the external sales team in the Satellite Communications and Broadcast Division of the business. This is a re-active sales role, supporting pre and post sales in line with company growth targets. Requirements of a Internal … Sales SupportManager – Sat Comms & Broadcast: - Strong background in technical knowledge of Sat Comms and Broadcast products and systems - Excellent customer service and communication skills - Able to understand customer requirements - Work closely with external sales and operations - Strong attention to detail - Support large projects including customer bids more »
The Application SupportManager provides management, strategic direction and mentorship for the team of Support Managers they are responsible for, ensuring objectives and measurements are met or exceeded and can demonstrate their management of the teams through regular management reviews and reporting. This is a strategic role … working across not only the service and support teams, but also collaborating and working effectively with other business areas. This includes product, development and all technical teams. This is a pivotal role in supporting our customers and ensuring our services are robust and client focussed. The Application SupportManager is accountable for the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within the application support function. They specialise in product knowledge usage, configuration, deployment, and workflow. Working within support with both the Service Desk Managermore »
Stonehouse, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Role: Integrated Product SupportManager (IPS Manager) Location: Gloucestershire | Hybrid | office & site visits Contract Type: Permanent Salary: £50k - £55k, depending on experience Our client Ltd is looking to recruit an Integrated Product SupportManager (IPS Manager) to support the creation and growth of … new Support engineering programs. Job Description: An Integrated Product SupportManager (IPS Manager) is needed by Our client to support the creation and growth of new Support engineering programs. You will be the focal point for the management of IPS Portfolios as well as … the continued development of S-Series Training. You will be accountable for all the factors associated to the setting up of a products support system and its implementation. In this challenging position, you will serve as a vital link between Customer Engineering Programs and Customer Support teams to more »
City Of London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
Application SupportManager An established Lloyd's Market insurer are looking to hire an Application SupportManager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built … in-house. As the Application SupportManager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to … oversee and support the team when incidents occur and be a pragmatic solutions based operator. Coming from a specialty insurance background you will have an understanding of dealing with internal customers, training and supporting the members of your team. Skills: Internal and external stakeholder management Solutions focused operator. 3rd more »
Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification SupportManager Ventilation Products Job Title: Technical Specification SupportManager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification SupportManager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
Technical Specification SupportManager Ventilation Products Job Title: Technical Specification SupportManager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification SupportManager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »
Basingstoke, Hampshire, South East, United Kingdom
Premier Technical Recruitment
Technical SupportManager - Engineering Basingstoke/hybrid ** Please note - this is an ENGINEERING Support role and not an IT support position ** £58k (neg dep exp) + car/allowance + generous benefits package Our globally renowned and respected client has been established for more than … years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical SupportManager/Customer Relationship Centre Manager to complement their professional UK Service Team supporting a range of automated laboratory equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical SupportManager candidate will ensure more »
Greater London, England, United Kingdom Hybrid / WFH Options
Primis
Job Title: Application SupportManager Location: London (Hybrid) - All employees must be eligible to work in the UK without sponsorship Salary: £45,000 - £55,000 The Role: Overseeing all aspects of the Application Support Team Working closely with the Product Management Team Coaching and developing the Application … Support Analysts Building strong Stakeholder relationships with end users Provide others with constructive, unambiguous feedback to improve performance Application SupportManager Requirements: Excellent understanding of ITIL service management processes Proven ability to manage a high workload and multiple priorities whilst meeting deadlines Experience of communicating clearly, with … for different groups Demonstrable skills in technical hands on management, critical thinking and problem solving Experience with Salesforce Commerce Cloud (SFCC), Dynamic 365, File Manager Pro, Galaxy Ticketing, Microsoft BC or any equivalent applications. Application SupportManager Desirable's: Project Management experience ISTQB qualification Previously worked for more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
Applications SupportManager – Surrey Application SupportManager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications SupportManager to look after a team of Application Engineers. You will be experienced in managing a team and … in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA's and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required more »
Applications SupportManager – Surrey Application SupportManager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications SupportManager to look after a team of Application Engineers. You will be experienced in managing a team and … in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA’s and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required more »
Worcester, Worcestershire, West Midlands, United Kingdom
Talent Finder
IT Systems SupportManager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System SupportManager … a passion for continuous improvement Familiarity with ecommerce platforms and website management is advantageous What will your role look like? As the IT System SupportManager, you'll play a pivotal role in ensuring the smooth operation of IT systems. Here's what you'll be responsible for … with IT partners to ensure effective communication and development opportunities for the business System Enhancement: Collaborate with software developers to improve existing systems, including support for marketing partners on the website and ecommerce platforms Performance Monitoring: Monitor IT performance and compare it with business targets to ensure alignment Technical more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a Salesforce SupportManager to come and lead our inhouse Salesforce support Teams and an outsourced service( for Salesforce incidents and enhancement requirement overflow). … of Salesforce enhancements and integrations, including their design, development or purchase, implementation, operation, and improvement. Reporting to our Global Head of IT, as Salesforce SupportManager, you will be working with all areas of our company to understand business requirements, prioritise resources and oversee the completion of required … and services, you'll ensure they are available and fit for purpose to meet our needs as we scale our business. As a Salesforce SupportManager, you will: Provide line management for the Salesforce support staff. Drive the strategy, scalability, innovation, and best practices for Salesforce and more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
IT SupportManager Franchise Brands Location – Milton Keynes Full time permanent Salary £45-60K DOE + benefits Office Based We are looking for an experienced IT SupportManager for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … IT Head Office based in Milton Keynes. Working across the entire Franchise Brands group the role will be primarily responsible for managing the IT support and helpdesk function within the business. Overseeing our security and auditing processes to ensure permissions are assigned as and only when necessary. There are more »
Desktop SupportManager London based (with occasional travel) Introduction Our client, a leading insurance company in the IT sector, is currently seeking a dedicated Desktop Support Manager. In this role, you will be responsible for managing a team of 8 skilled IT Support Engineers. The position … is based in London, with occasional travel required to our offices in Bournemouth and Stockport. Key Responsibilities Lead and manage a team of IT Support Engineers, providing guidance and support in day-to-day operations Ensure efficient and effective delivery of IT support services to all employees … process improvement and implement necessary changes Proactively monitor systems and address potential IT challenges before they impact operations Job Requirements Significant experience in IT support, with a focus on desktop support Proven track record in managing and leading a team of IT professionals In-depth knowledge of the more »
IT SupportManager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an IT SupportManager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation point beyond … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »
and transitioning into a product-led organisation at scale. Together we are building a better BA (British Airways). Job Description As an Application SupportManager, you will be working with our Product teams in one or more of our domains within the BA Digital Delivery Team to … bring agile change to life and apply SAFe as an overarching umbrella. Purpose of the role The Application SupportManager holds a pivotal role within our organisation, ensuring seamless planning, implementation, and production support. You are entrusted with the accountability of coordinating closely with end-user clients to … foster robust relationships, and diligently responding to both critical and routine application support requests. Your role is instrumental in liaising with software vendors and consultants, ensuring that development and support processes are well-coordinated and align with the organisation s standards and objectives. The candidate will exhibit a more »
Product SupportManager (Qualifications) Our client - an established awarding body - is looking for an experienced Product SupportManager within their qualifications team. This is a full-time and permanent post. Hybrid: home-working blended with working out of our client’s London offices. Starting salary: ca … 47k + good benefits The role The post holder will support and contribute to the development of product strategy and delivery of products and services to meet the KPIs, including progression, retention, engagement and growth. You will manage the complete product lifecycle for a portfolio of products and services. more »
Basingstoke and Deane, Hampshire, Basingstoke, United Kingdom
Eligo Recruitment Ltd
We are looking to recruit an experienced hands on supportmanager who can provide 2nd line and ideally 3rd line support and who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology … improvements. The role will be a combination of BAU Support and project work. To be a success in this role will have a broad technical skill base and be able to provide hands on 2nd line and 3rd line support in an SME environment. You will have a … Switches, Routers and Firewalls would be an advantage. You will also play a key role in identifying and implementing and supporting approriate software to support the business. The key to this role is being a good problem solver who is passionate about delivering an excellent service. This is an more »
Greater London, England, United Kingdom Hybrid / WFH Options
Follow The Oak Ltd
Role : Customer Success Technical SupportManager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology SupportManager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »
Technical SupportManager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Technical SupportManager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some leadership experience and a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. more »
Technical SupportManager (MSP) - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Technical SupportManager with a broad knowledge of Windows Server, Virtualisation and Networking & Security to … join the experienced team. This role is ideally suited to a proficient Senior IT Support Engineer with some lea... APCT1_UKTJ more »
Job Title: Business Development SupportManager Location: Remote (with travel to client sites/office in the Wiltshire area) Salary Range: £50,000 - £65,000 including benefits (bonus, private healthcare, 28 days holiday plus bank holidays) Are you ready to join a dynamic team at the forefront of … security and defense solutions? They are seeking a talented and motivated Business Development SupportManager to drive the business growth in the security/defense space. As a key member of the team, you will play a pivotal role in supporting various aspects of business development, including proposals … business opportunities. Manage contracts throughout their lifecycle, ensuring compliance and successful execution. Conduct market analysis to identify trends, opportunities, and potential areas for expansion. Support the sourcing of new business opportunities through research, networking, and strategic partnerships. Requirements: Proven experience in business development support roles, preferably in the more »