Harpenden, England, United Kingdom Hybrid / WFH Options
Phytoform
Technical SupportManager for Phytoform Labs Ltd The Company Phytoform is a UK based company working on improving crop varieties with the help of new breeding technologies and artificial intelligence. We are a multidisciplinary team looking to enhance crop species to be in pair with a sustainable future. … The company is currently in the seeding stage with exciting growth plans over the next few years. We are looking for a committed Technical SupportManager to support our R&D efforts with technical input, management of the tech support team and coordination of the use … horticultural experience and would like to work in a start-up environment then you would be a great fit. In this role you will: ● Support our R&D teams with ownership of technical support tasks ● Provide leadership of the technical support team including weekly & daily task management more »
latest in the technology space we need people who are passionate about a vast range of operating systems, devices, applications and software. Our Application support team now has an opportunity for that passionate person to join the team, and help manage and evolve our support function. The Manager role operates on a typical working business day (Monday-Friday: 9am to 5:15pm). However, the wider team who support our PayPoint terminals, including the flagship PayPoint One and its EPOS system, the PayPoint Mini device and supporting systems, currently operate over a seven day a week … technical difficulties, and at points, to be the voice of the retailer. What will you be doing? This role is accountable for the Application Support function. This function provides 2nd line support to our internal Contact Centre, supports our managed retailers, and manages technical change into the Production more »
Overview: We are a longstanding charity with a focus on social justice. Our work involves transforming lives, fostering community strength, and addressing crime. We provide assistance, housing, education, and advocacy for those in need. Your involvement could contribute to our more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
Digital Product SupportManager Location: Hybrid (Hemel Hempstead based with a 50% Office/50% Remote working arrangement) Competitive Salary/Bonus/Bens About the Role We are looking for a Digital Product SupportManager to strengthen our Digital Operations team who provide the vital … triage and fix for a range of digital products and services across Haven. As a Digital Product SupportManager, you will be pivotal in safeguarding the integrity of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure … robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your more »
Our major retail client is seeking a new Senior Digital SupportManager to join their new Digital Centre of Excellence team. Burton Upon Trent - 2/3 Days a week Job Description: As the Senior Digital SupportManager, you will be responsible for leading a team … in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management, and … strategy for the client's digital technologies, covering service levels, incident prioritization, resolution times, major incident management, and more. Translating the service strategy into support contracts with partners. Monitoring, reporting, and governing service levels to ensure compliance and quality standards. Ensuring 24/7 support for critical systems more »
Technical SupportManager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical SupportManager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical … Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team covering … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Supportmore »
get the best experience, both through direct assistance and pointing them in the direction of the growing self-service capabilities of the Platform.The Business SupportManager has responsibility for managing the day to day running of a group of Platform Support Analysts, ensuring they deliver an exceptional … support service to all our clients.The role will normally be based in our office in Bishopsgate, London, although at present the team is also working from home. Part-time working remotely can be accommodated. The Support Desk operates on a rota system between 8am and 7pm Monday to … will consider both full-time and part-time applicants.Main DutiesManaging day to day running of helpdeskProviding an escalation-point for clientsContinuous improvement of the support processEnsuring Platform service and incident SLAs are metAssisting the Platform SupportManager with recruitment/Resource planningProvide Structured objectives/Mentoring/ more »
leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product SupportManager to lead a team of technical support analysts and engineers. As the technical leader of this team, you will be vital … to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The ideal candidate will balance technical … expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level support cases, demonstrating problem-solving more »
access to logistics professionals worldwide. An exciting opportunity has become available for a motivated and enthusiastic individual to join the Biggleswade DC as Operations Support Manager. Job Purpose: To take full responsibility of all operational support functions, including both stock integrity and administration. Develop and maintain SOP’s … the clients stock integrity and provide regular reports through detailed analysis ensuring any stock losses and potential financial exposure is escalated to the General Manager and Operations Director. Through the administrative team manage the inbound processes from appointments to vehicle departures, owning the wholesale planning, prioritisation and customer relationship … escalating, issues which may constitute a failure on the part of The Company to meet its contractual or other obligations, to the Site General Manager in a timely and professional manner, 15. Manage stock at risk, stock reconciliation, stock order files and purchase order discrepancies 16. Maintain Quality standards more »
Subject SupportManager - STEM (Maths, Computer Science and Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Science, Mathematics and Computer Science and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all more »
Job Title: Business Development SupportManager Location: Remote (with travel to client sites/office in the Wiltshire area) Salary Range: £50,000 - £65,000 including benefits (bonus, private healthcare, 28 days holiday plus bank holidays) Are you ready to join a dynamic team at the forefront of … security and defense solutions? They are seeking a talented and motivated Business Development SupportManager to drive the business growth in the security/defense space. As a key member of the team, you will play a pivotal role in supporting various aspects of business development, including proposals … business opportunities. Manage contracts throughout their lifecycle, ensuring compliance and successful execution. Conduct market analysis to identify trends, opportunities, and potential areas for expansion. Support the sourcing of new business opportunities through research, networking, and strategic partnerships. Requirements: Proven experience in business development support roles, preferably in the more »
We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical SupportManager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »
food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Support Chef Manager to work with us. Location: The position will cover the South and South West to focus on Bristol, Swindon, Reading and … predominantly Monday to Friday A UK driving licence is required for this role, we will pay mileage to sites whilst you are on the support team, you will need your own transport to get to sites. Key responsibilities: • Experience in volume cooking using fresh seasonal ingredients • Managing people • Strong … Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards more »
City Of London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
Application SupportManager An established Lloyd's Market insurer are looking to hire an Application SupportManager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built … in-house. As the Application SupportManager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to … oversee and support the team when incidents occur and be a pragmatic solutions based operator. Coming from a specialty insurance background you will have an understanding of dealing with internal customers, training and supporting the members of your team. Skills: Internal and external stakeholder management Solutions focused operator. 3rd more »
ways of working and transitioning into a product-led organisation at scale.Together we are building a better BA (British Airways).Job DescriptionAs an Application SupportManager, you will be working with our Product teams in one or more of our domains within the BA Digital Delivery Team to … bring agile change to life and apply SAFe as an overarching umbrella.Purpose of the role The Application SupportManager holds a pivotal role within our organisation, ensuring seamless planning, implementation, and production support. You are entrusted with the accountability of coordinating closely with end-user clients to foster … robust relationships, and diligently responding to both critical and routine application support requests. Your role is instrumental in liaising with software vendors and consultants, ensuring that development and support processes are well-coordinated and align with the organisation’s standards and objectives. The candidate will exhibit a profound more »
For our Sales & Marketing Department, we are recruiting our Customer Technical SupportManager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK … process and machines, Find solutions to adapt our products to our customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching more »
About the Role: We are seeking a driven and experienced Applications SupportManager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of application support specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for application support services. • Overall ownership … for our customers. • Work with the QA, Development, Implementation and Project teams on a daily basis to contribute to the overall LineView improvement strategy. • Support Projects and Professional Services to deliver successfully to our customers. • Maintain a strong understanding of our application portfolio and stay abreast of industry best more »
ICT Supplier SupportManager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »
Cambridge, England, United Kingdom Hybrid / WFH Options
Priority Digital Health
JOB DESCRIPTION Job Title: Compliance and Business SupportManager Reports to: Co-Founder & CEO Alison Meadows Location: Home working/Cambridge Job Purpose summary: Management of accreditations and certifications such as ISO 27001, NHS DSP Toolkit, and other associated paperwork between organisations and bodies such as NHS Digital more »
Subject SupportManager - STEM (Maths, Computer Science and Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science more »
Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »
