2 Permanent Support Officer Jobs in the West Midlands

Job summary The IT Services Technical Support Team provides second line support services for all internal and external IM&T Incidents, Routine Requests, Service Requests and enquiries. Forming part of the wider IT Services tiered support function, the purpose of the role is to provide point of … contact and liaison for all related tier two support escalations and assignments with a view to providing enhanced investigations and timely ticket response level resolutions. To provide highly customer service orientated support services delivered within agreed service level targets and agreements. Encompassing all necessary local and offsite Trust … site locations and end users, as directed, the post holder will provide a combination of desk based remote/telephone support as well as field based. The post holder will be responsible for providing technical resolutions or guidance to reported issues and for providing all the relevant accurate information more »

health and wellbeing. Main duties of the job We are seeking to appoint an enthusiastic, motivated, knowledgeable and computer literate ED Data and System Support Officer. It is an excellent opportunity for a pro-active, enthusiastic, self-motivated individual to be part of our innovative and successful data quality … team. The post holder will assist in the preparation of daily and monthly reports. The primary function of the role is to support validation of Emergency Department Data. The candidate must be competent in Microsoft N365 applications and have an excellent, working knowledge of using Excel and experience of … our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating more »