1 to 25 of 92 Support Specialist Jobs in the UK

Junior Application Support Specialist Hursley - 5 days a week 12 months Active SC security clearance required £400 per day inside IR35 Essential skills and experience: *Must have valid UK driving licence* Fundamental UNIX shell scripting skills IBM i2 Analytic and iBridge applications IBM MQ Applications NetCool Application monitoring more »

Support & Infrastructure Specialist Franchise Brands Location – Milton Keynes Full time permanent Salary £35-40K DOE + benefits Hybrid We are looking for an experienced Support & Infrastructure Specialist for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market-leading … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … a hybrid role, with presence required at our IT Head Office based in Milton Keynes. Working as part of Franchise Brands IT Support team the role will support and implement IT functions across the entire group. Acting as an escalation point for IT issues as well as cloud more »

latest advancements in AI, making it easier for scientists, lab and informatics professionals to accelerate novel science. Position Summary As a Customer/App Support Engineer, you will be responsible for providing technical assistance and support to customers regarding the company's products and services. The role involves … troubleshooting technical issues, resolving problems, and ensuring customer satisfaction. Essential Responsibilities: Provide technical support to customers via various channels (phone, email, chat, etc.) to resolve application, and system-related issues. Diagnose and troubleshoot complex technical problems, identify root causes, and implement effective solutions. Maintain in-depth knowledge of the … knowledgebase articles, and troubleshooting guides. Collaborate with cross-functional teams, such as Customer Success and DevOps, to escalate and resolve complex issues. Analyze customer support data and identify trends, areas for improvement, and potential product enhancements. Stay up-to-date with the latest technologies, industry trends, and best practices more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

HAYWARD HAWK is delighted to be working alongside a well known cyber security firm looking for an End User Support Specialist to join their team. Responsibilities: Provide exceptional remote end-user and systems support. Manage cases and queues using ServiceNow. Communicate professionally with clients regarding their support … cases or escalate to appropriate teams. Take ownership of cases and ensure client-confirmed resolutions. Identify opportunities for task automation to improve efficiency. Document support solutions and client environments. Participate in assigned projects. Requirements: Minimum 2 years of experience in end-user support. Proficient in desktop and laptop hardware more »

Senior IT Support Specialist/IT Senior User Support Specialist A fantastic opportunity has arisen for a Senior IT Support Specialist/IT Senior User Support Specialist to join our London based global law firm on a permanent basis. Senior IT Support Specialist/IT Senior User Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where … possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time more »

the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We support all kinds of events. We're particularly proud to have been the main provider for the King's Coronation and COP26. We've also … small sample of what we do, have a look at this recent video: https://www.youtube.com/watch?v=luBpOQWXvCU The role To support continued expansion we're looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you … paced live events industry, delivering a consistently high level of service while working on new innovations. There are numerous opportunities to travel, as we support events worldwide for some of the world’s best known brands. You will get an insider perspective of working with a diverse range of more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

The European VD Product Support Junior Manager You will join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies … Responsibilities! Main scope of the role is to coordinate the communications, the tasks and actions, and act as information point for the 16 technical support teams of European Subsidiaries, for applying quality improvements in market across all product support channels, for all VD group portfolio that ranges from … and other embedded new products, SmartThings Key responsibilities include close collaboration with the European VD Product Quality PIC, the wider Product Quality and Product Support teams and team members to ensure alignment and awareness on key business updates, collaborate with the VD GBM in HQ for NPI – New Product more »

Applications Support Specialist - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love … site visits. What you’ll do Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations Support the product portfolio of Business and Engineering applications from both a run and build perspective Maintain applications in line with product roadmaps with lifecycle … planning Deliver application support related BAU services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Related hardware accessory support and asset management Responsible for testing and patching of applications Work with third party vendors to ensure services are supported Maintain systems documentation, ensuring knowledge base more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including … services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within more »

colleagues as much flexibility as possible in line with the needs of their role Vacancy Information We are seeking a Senior Platform and Infrastructure Specialist to join us on a 12month fixed term contract. This role will be a senior role driving forward support services around our identity … have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related?and wellbeing issues, 24 hours a day, 365?days?a year. Including a mobile app providing a range of … internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and?provide support to one another What you'll do We are looking for passionate people that love working as a part of a team to join more »

Job summary This role offers a rare and exciting opportunity to play a lead role in the radiotherapy/proton beam therapy review and support and information teams at UCLH. The post holder will work across the photon and proton departments. The post holder will lead the Radiotherapy Review … Support and Information service provided for patients to support them both physically and psychologically throughout their radiotherapy journey . They will be required to manage a team of radiographers nurses and support workers providing this service for patients. Any proton beam therapy training required relating to managing … accountable for their own professional actions and the actions of more junior staff members. They will provide professional clinical leadership leading on the review, support and information service for patients and be an integral part of the oncology team. They will be recognised and accessible as an expert in more »

of livestock. This role will cover Devon (particularly Exeter) and Cornwall, as well as Bristol, Bath, and across to Dorchester. As a Customer Success Specialist, you will ensure that valued customers get the most out of the products. From guiding them through the initial onboarding process to providing ongoing … support and training, you'll be their go-to person for all things product-related. In this field-based role, you will meet our customers directly and help them get the most out of our company products. Embrace the opportunity to be integral to new product introductions and stay … Farm Routine Advisor: You will evaluate farm routines and recommend changes for optimisation, leading to the full implementation of our technology. Provide Ongoing Product Support: You will readily address customers' product functionality and usage inquiries. Be a Commercial Promoter. You will identify opportunities for upselling, cross-selling, and upgrading more »

Role: Technical Support Specialist Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( sophie . allen @ nextech - group . co. uk more »

Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally. The … successful candidate will be required to provide technical support solutions to end users, engineering, parts-sales and production as required. Candidates will ideally be qualified in an Electrical Discipline with knowledge of Mechanical Systems including but not limited to AC/DC systems, Hydraulics, Electrical Control Systems. Prior experience … providing Technical support would be highly advantageous experience with remote support systems would also be advantageous. Experience working with Oil and Gas/Subsea systems would be advantageous. You will also have excellent communication skills (Verbal and Written) as you will be dealing with Engineers in the field more »

We are currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong IT support experience, training will be offered to cover the AV element of the role. IT certifications would be beneficial. This … role is office-based. Service Desk Support Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation of Audio-Visual … correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware (Including but not limited to): Audio (Program and Speech, DSP more »

Job Title: Product Support Specialist Location: Glasgow, UK Salary: Up to £30,000 DOE Who we are Inisoft are seeking an experienced professional to join the team as a Product Support Specialist . Inisoft is a market-leading provider of software solutions for contact centres, with … is a fantastic opportunity for an enthusiastic and motivated individual to join our well-established and successful software company! Role Details As a Product Support Specialist you must demonstrate great attention to detail, excellent communication skills and be able to work in a fast paced environment where you … use your initiative to effectively prioritise and resolve customer issues. Key Responsibilities: 1st and 2nd line support for all current and future Inisoft products. Ownership of support issues and requests from logging to resolution. Following support processes and procedures to ensure that all issues and requests meet more »

of our total gross profit from sustainable products. This is an 18-month fixed-term contract with the possibility of becoming permanent. The IT Support Specialist may be based at either Leatherhead (Surrey) or Harwich (Essex) but will provide support to both of these sites and to … will need to live within easy travelling distance of either Harwich or Leatherhead and be prepared to travel to other sites. As an IT Support Specialist, you will be responsible for providing efficient and professional assistance to all employees of the company regarding IT-related issues and enquiries. … You will be the first point of contact for technical support, ensuring smooth operation of IT systems. Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems. Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions more »

Job Title: French speaking Technical Support Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment? If … company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to join our … responsible for delivering high-quality technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service. Key Responsibilities: Provide technical support to French speaking customers via phone, email, and chat channels. Troubleshoot and more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver … unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. … resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam.haycox@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »