1 to 25 of 29 Support Specialist Jobs with Remote Work Options

We are partnered with a UK University who are currently recruiting for an Applications Support Specialist on a 3 month contract starting ASAP. Please note: You must have relevant Systems/Applications support experience within a Higher Education environment to apply for this role. Location: Primarily remote … based The successful Applications Support Specialist will: Support a wide range of HE systems including HR systems, web systems, learning management systems and timetabling systems Troubleshoot various application issues Communicate with vendors to solve technical issues Manage relationships with stakeholders across the business The successful Applications Support Specialist will have: Experience supporting a variety of HE systems and applications Ability to take initiative and recognise when problems need addressing Technical background Strong communication skills If you are interested please get in touch with (url removed) for further information. We also offer £300 worth of vouchers more »

Technical Support Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two Technical Support Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless delivery of … the software. Technical Support Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into agile user more »

Position: Product Support Specialist Reporting into: Product Manager Based: Hybrid (Remote/Office) Who we are: Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own … bright ideas, and the ability to have fun. Check us out at: www.pulsarplatform.com WHO WE’RE LOOKING FOR _____________________________________________________________________________ We are looking for a Product Support Specialist to join our established Product team to oversee and manage all aspects of client service and ensure continuous support is provided … to all Pulsar’s clients and stakeholders. A Product Support Specialist drives product quality and engagement by analyzing user issues at scale and championing their resolution. The ideal candidate will be able to immeasurably improve the product teams’ ability to resolve user issues. You must be product savvy more »

IT Support Specialist A boutique consulting firm are on the lookout for a proactive and enthusiastic IT Support Specialist to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting … users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so you will need good … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Linux Support Specialist Duration: 6 Months Start: ASAP Location: Bristol (hybrid working) Rate: £450-500 per day IR35 Status: Inside We require a Linux Support Specialist for our higher education client to prepare new software for their 400 PC Linux teaching labs, which are running Red … Hat 8 derivative Rocky Linux 8. Liasing with end users around requirements, version management, operational and user acceptance testing. Essential Skills: 3+ years of specialist Linux desktop and server support and 5+ years in IT desirable. Red-Hat/Ubuntu systems admin knowledge is essential with GUI configuration more »

Applications Support Specialist - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love … site visits. What you’ll do Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations Support the product portfolio of Business and Engineering applications from both a run and build perspective Maintain applications in line with product roadmaps with lifecycle … planning Deliver application support related BAU services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Related hardware accessory support and asset management Responsible for testing and patching of applications Work with third party vendors to ensure services are supported Maintain systems documentation, ensuring knowledge base more »

Linux Support Specialist Duration: 6 Months Start: ASAP Location: Bristol (hybrid working) Rate: £500-550 per day IR35 Status: Inside We require a Linux Support Specialist experience for our higher education and be a part of a small team packaging complex software for our 400 PC … will be vital. Experience with packaging tools would be highly beneficial as would working in a centrally managed and configuration environment. 3+ years of specialist Linux desktop and server support and 5+ years in IT desirable. Red-Hat/Ubuntu systems admin knowledge is essential with GUI configuration more »

Support & Infrastructure Specialist Franchise Brands Location – Milton Keynes Full time permanent Salary £35-40K DOE + benefits Hybrid We are looking for an experienced Support & Infrastructure Specialist for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market-leading … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … a hybrid role, with presence required at our IT Head Office based in Milton Keynes. Working as part of Franchise Brands IT Support team the role will support and implement IT functions across the entire group. Acting as an escalation point for IT issues as well as cloud more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an exciting opportunity for … reproducing and validating. Communicate with the CTO about issues and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries … and senior-level stakeholders Strong analytical skills and ability to think outside the box. Strong problem solving skills and a desire to learn and support the development and improvement of the site and its tools. Proficient in using CRM systems and other technical tools to manage technical issues, track more »

Join our clients dynamic team as an Application Support Analyst with a competitive salary of up to £40,000 (DOE) per annum plus benefits, located in vibrant London with flexible hybrid working 🌟 Our client is a distinguished, multi-award winning software company specialising in the insurance industry. Supporting over … clients globally, they are looking to expand and subsequently seeking two proactive Application Support Analysts to join their growing team. As the Application Support Analyst, you'll tackle diverse tasks such as bespoke application support and password resets along with general IT Support tasks across Windows … role and learn more about the bespoke application, you'll delve into more specific work including application configurations, integration issues, and installations. The Application Support Analyst will be provided with comprehensive training tailored to the clients industry-specific applications, typically taking just a few weeks. What they are looking more »

As an IT Support Specialist, your mission is to ensure seamless IT operations by providing exceptional technical support to our employees. You will play a crucial role in maintaining productivity and efficiency across the organisation. Role Your role will include a prompt resolution of software and hardware … issues, effective communication, and continuous improvement of support processes. You'll play a pivotal role in delivering high quality technical assistance to our employees. Your responsibilities will encompass a broad spectrum of tasks, including equipment setup, software installation, and resolving software and hardware issues. You'll be the frontline … responder for all IT-related queries, ensuring smooth operations across the organization. Role Responsibilities • Provide 1st and 2nd Line Support, addressing user complaints, information queries, and technical issues promptly and efficiently • Collaborate with Service Desk colleagues to enhance First Time Fix rates • Coordinate with Infrastructure colleagues to escalate and more »

dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office … excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and more »

Overview: The Client Support Specialist II position within the Startup Banking Support team supports various portfolios within Startup Banking for all their servicing needs. They are driven to meet client needs through an accurate and timely processing of cases via several channels that include, phone, email, and … including: online banking navigation, wires, DDA and money market account maintenance, additional accounts, credit and debit cards, bill pay, mobile deposits, and loans. Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business unit through operational … processed in a timely manner. Supports an assigned portfolio of clients as first point of contact for addressing day to day requests and technical support needs, resolving client operational issues or bank transaction inquires. Problem solving and researching difficult client issues to find solutions. Evaluates each transaction and accesses more »

outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as the … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

The European VD Product Support Junior Manager You will join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies … Responsibilities! Main scope of the role is to coordinate the communications, the tasks and actions, and act as information point for the 16 technical support teams of European Subsidiaries, for applying quality improvements in market across all product support channels, for all VD group portfolio that ranges from … and other embedded new products, SmartThings Key responsibilities include close collaboration with the European VD Product Quality PIC, the wider Product Quality and Product Support teams and team members to ensure alignment and awareness on key business updates, collaborate with the VD GBM in HQ for NPI – New Product more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing more »

We are hiring a Murex Application Support Associate for a globally renowned investment bank based in the City of London. This new position sits within a high-performing App Support team providing support to critical Front Office applications + more. Experience required: Strong Murex experience Strong App … Support experience Commercial experience supporting 1000 users or more Windows/SQL experience Desired Experience: Experience with SWIFT MQ support experience This role is hybrid remote, with 3 days on-site in their City of London HQ and 2 days work from home. more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

HR Information System Support Analyst £175 - £250 per day Inside IR35 6 month rolling contract Based near London Liverpool Street Station. 3 days in office 2 WFH. This is a transformation project within the HR function as we migrate from Oracle to SuccessFactors. Your role will report into the … HR Technology team and you'll act as the first line of support to the project. Key Skills required System experience of SuccessFactors in an administration and support capacity. Knowledge of SuccessFactors modules Performance & Goals, Learning, Recruitment and Compensation - or similar. Professional communication skills both verbal and written more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel into … strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as you address … and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. Experience within more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »