Remote 'Support Technician' Job Vacancies

1 to 25 of 32 Remote Support Technician Jobs

IT Network Support Technician

London, United Kingdom
Hybrid/Remote Options
Deerfoot Recruitment Solutions Limited
IT Network Support Technician Central London (Farringdon nearest tube station) 30,000 - 35,000 per annum Full Time/Permanent Hybrid (1 day remote - Wednesday OR Friday) Deerfoot Recruitment is working on behalf of a valued client seeking an IT Network Support Technician to join their growing technical team based in Central London. This is an … an enthusiastic IT professional to take the next step in their career within a collaborative and forward-thinking environment. The successful candidate will provide first and second-line IT support to internal teams and remote users, diagnosing and resolving hardware, software, and network issues efficiently. You'll be responsible for installing, configuring, and maintaining Windows-based systems and associated … equipment, ensuring all assets are properly tracked and documented. Key responsibilities include: Providing day-to-day IT support across hardware, software, and network environments Managing and updating support tickets, identifying and reporting trends Supporting field installations and troubleshooting alongside the Network Support and Operations teams Preparing and configuring equipment for installations and building network cabinets Maintaining asset More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

IT Network Support Technician

City of London, London, Farringdon, United Kingdom
Hybrid/Remote Options
Deerfoot Recruitment Solutions Limited
IT Network Support Technician Central London (Farringdon nearest tube station) £30,000 - £35,000 per annum Full Time/Permanent | Hybrid (1 day remote - Wednesday OR Friday) Deerfoot Recruitment is working on behalf of a valued client seeking an IT Network Support Technician to join their growing technical team based in Central London. This is an … an enthusiastic IT professional to take the next step in their career within a collaborative and forward-thinking environment. The successful candidate will provide first and second-line IT support to internal teams and remote users, diagnosing and resolving hardware, software, and network issues efficiently. You'll be responsible for installing, configuring, and maintaining Windows-based systems and associated … equipment, ensuring all assets are properly tracked and documented. Key responsibilities include: Providing day-to-day IT support across hardware, software, and network environments Managing and updating support tickets, identifying and reporting trends Supporting field installations and troubleshooting alongside the Network Support and Operations teams Preparing and configuring equipment for installations and building network cabinets Maintaining asset More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Technician / Second Line IT Desktop Support Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also like … to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon/Chancery Lane EC1N … days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/Second More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Burnley, Lancashire, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. … live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an More ❯
Employment Type: Full-Time
Salary: £31,000 per annum
Posted:

IT Support Technician (1st and 2nd Line)

Manchester, Lancashire, England, United Kingdom
Hybrid/Remote Options
JAMES RECRUITMENT LTD
Manchester - £30,000 - £35,000 plus excellent benefits and career opportunities Job Title: IT Support Technician (1st & 2nd Line Support) Location: On-site (Hospital-based) Hours: Monday–Friday, 9am–5pm On-call: Occasional, only in rare cases of critical IT failure About the Role We are seeking an experienced and proactive IT Support Technician to … join our on-site hospital team. In this role, you will provide essential first and second line support, ensuring the smooth operation of our IT systems and delivering responsive assistance to staff. This position is fully on-site due to the nature of the work and is not suitable for hybrid or remote working . Key Responsibilities Provide first … and second line support to hospital staff across all IT issues. Diagnose and resolve a wide range of IT troubleshooting queries. Manage and maintain networking and servers , including installations and updates. Support and maintain IT hardware such as desktops, laptops, and printers . Install, configure, and troubleshoot hardware and software as required. Perform regular Windows patching and updates More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Operations Support Technician

belfast, antrim, united kingdom
Hybrid/Remote Options
Cloudsmith
TL;DR: Cloudsmith is hiring a proactive Operations Support Technician to provide hands-on technical and logistical support at our HQ in Belfast. Technical: You'll manage the full lifecycle of laptops and tech equipment, resolve hardware and network issues, maintain inventories, create user guides for internal tools and coordinate with vendors and facilities to keep operations … manner and assisting them with any concerns or needs to be successful in their roles. BizOps: Understanding the roles within the wider operations section of the company to provide support, eg working with HR around logistical plans around onboarding/offboarding, working with internal and external stakeholders for company event setups from a technical, logistical and operational pov. Ideal … join us as we revolutionize how organizations deliver and secure software and help write the next chapter of our rocketship growth story. The Role We are hiring an Operations Support Technician to join our Operations team. The role itself is based on-site supporting a distributed and predominantly remote workforce, as well as local teams who operate from More ❯
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1st Line Support Technician

Redhill, Surrey, England, United Kingdom
Hybrid/Remote Options
Cloud2Me
1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 – £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We’re Cloud2Me – a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always … been simple – deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We’ve grown 40% year-on-year over the last two years, and we’re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role … As a 1st Line Support Technician, you’ll be the first point of contact for our customers when they need help, whether that’s troubleshooting, investigating alerts, or helping with user admin tasks. You’ll be working across hosting, networking, and cloud technologies, gaining experience in a wide range of systems and tools. It’s a hands-on More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

1st Line Support Technician

South Nutfield, Surrey, United Kingdom
Hybrid/Remote Options
Cloud2Me
1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always … been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role … As a 1st Line Support Technician, you ll be the first point of contact for our customers when they need help, whether that s troubleshooting, investigating alerts, or helping with user admin tasks. You ll be working across hosting, networking, and cloud technologies, gaining experience in a wide range of systems and tools. It s a hands-on More ❯
Employment Type: Permanent
Salary: GBP 27,000 - 30,000 Annual
Posted:

IT Support Technician

Manchester, United Kingdom
Hybrid/Remote Options
Reed Technology
IT Support Technician Altrincham - 3 days in the office and 2 days remote working 25,000 - 30,000 As an IT Support Technician, you'll be providing 1st and 2nd line support to end users and working on business platforms. You'll work closely with regional teams, support IT administration tasks, and contribute to … great service and thrives on the challenge of working on different technologies. You'll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We'll support you with training and development to help you succeed and grow. Daily responsibilities: Provide proactive 1st/2nd line support across desktop, mobile, office applications and business systems … Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK driving licence required) Essential Skills More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:

IT Support Technician

Altrincham, Greater Manchester, Hale, United Kingdom
Hybrid/Remote Options
Reed Technology
IT Support Technician Altrincham - 3 days in the office and 2 days remote working £25,000 - £30,000 As an IT Support Technician, you'll be providing 1st and 2nd line support to end users and working on business platforms. You'll work closely with regional teams, support IT administration tasks, and contribute to … great service and thrives on the challenge of working on different technologies. You'll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We'll support you with training and development to help you succeed and grow. Daily responsibilities: Provide proactive 1st/2nd line support across desktop, mobile, office applications and business systems … Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK driving licence required) Essential Skills More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Senior IT Support Technician

Bracknell, Berkshire, England, United Kingdom
Hybrid/Remote Options
Circle Recruitment
Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical … skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior team members. Key Responsibilities: Provide 2nd line support across Windows Server (on … prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups More ❯
Employment Type: Full-Time
Salary: £33,000 - £38,000 per annum
Posted:

IT Support Technician

Tunbridge Wells, Kent, England, United Kingdom
Hybrid/Remote Options
Recruitment Solutions
IT Support Technician – A Fantastic Opportunity with a Great Company A great, long-established IT services company is looking for an enthusiastic and skilled IT Support Technician to join their team. This organisation provides and supports IT systems for clients across the UK, taking pride in their high level of technical expertise and professional approach. They … ideal for someone with IT Helpdesk or IT Engineer experience, gained either in-house or as a field engineer. What You’ll Need: Previous experience as an IT Helpdesk Technician or IT Engineer Experience working with Cloud-based Microsoft systems and on-site Microsoft servers, with a strong working knowledge of Microsoft 365 A genuine passion for IT and … Ability to work both independently and as part of a team The Role: Act as the first point of contact for clients via telephone and email Log and track support issues through the company’s ticketing system Diagnose and resolve customer issues where possible, escalating internally when required Maintain clear and regular communication with customers regarding ticket progress Keep More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Product Support Technician - 1st Line

New Milton, Hampshire, UK
Hybrid/Remote Options
Appello
Product Support Technician - 1st Line Love solving problems and helping people? Join us as a 1st Line Digital Support Technician—the friendly first point of contact for all things tech! You’ll be the voice (and brain) behind quick, accurate case logging, speedy triage, and keeping customers in the loop every step of the way. From … approach to workloads. You have used Microsoft packages and reporting tools and are willing to learn new skills and processes. You are a great communicator and are able to support non-technical users to troubleshoot with patience and empathy. Ideally you will have either work experience as a 1st line ICT tech or similar role and an understanding of … the telecare industry THE ROLE You will be part of the Digital Support team which is constantly evolving. As the first point of contact for Digital Support queries arriving via phone/email/form. Logging and assigning cases via our case management system, quickly and accurately. Providing an initial triage to support cases and ensuring that More ❯
Employment Type: Full-time
Posted:

IT Support Technician

Dungannon, Northern Ireland, United Kingdom
Hybrid/Remote Options
Bela Recruitment
Bela Recruitment is currently seeking an IT Support Engineer/Technician to work in Dungannon , Co.Tyrone, Northern Ireland. The Company A fantastic local employer. This is an office-based job (non-factory), where you will be supporting a business with a variety of IT functions, ranging from diagnosing issues, problem solving hardware, software & network issues, setting up new … users, system updates or support staff on tech needs. Responsibilities Support the business with all IT matters. • Provide IT support to all staff – diagnosing IT issues and problem solving. • Ensuring tickets are responded to and resolved in a professional manner within agreed SLAs. • Assist with testing new developments and systems within the company. • Assist with setting up … friendly documentation, inventory control, and asset tracking. Requirements • You will ideally have an IT Degree OR • An IT related subject qualification with 2 year’s experience in an IT support role • Willing to work onsite 5 days per week (39 hours) • Must hold a full UK driving license and has own transport for getting to and from work and More ❯
Posted:

IT Support Technician

Mansfield, Nottinghamshire, United Kingdom
Hybrid/Remote Options
TurnerFox Recruitment
IT Support Technician (2x Temporary Roles - Until March 2026) Location: Mansfield On-site/Hybrid Contract: Full-time, Temporary Duration: Immediate start - End of March 2026 Salary : dept on expereince Are you an experienced IT Support professional looking for a hands-on technical role within a busy IT environment? We're looking for two skilled IT Support … client on a fixed-term basis, supporting a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. … Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments. Support risk-based patching, mitigate vulnerabilities, and maintain high standards More ❯
Employment Type: Temporary
Salary: GBP Annual
Posted:

IT Support Technician

Crow, Hampshire, United Kingdom
Hybrid/Remote Options
Trusted Technology Partnership
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯
Employment Type: Permanent
Salary: GBP 25,077 Annual
Posted:

IT Support Technician

Ringwood, Crow, Hampshire, United Kingdom
Hybrid/Remote Options
Trusted Technology Partnership
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯
Employment Type: Permanent
Salary: £25077/annum
Posted:

Desktop Support Technician - 6 Month Fixed Term Contract

Southam, England, United Kingdom
Hybrid/Remote Options
Electronic Arts (EA)
We are seeking a Desktop Support Technician to provide onsite technical support at our Southam location . This is a full-time, on-site role with no remote work option; the role requires the candidate to be in the office five days per week . Key Responsibilities: Working as part of the Southam Site IT team, the … successful candidate will: Provide excellent customer support to EA staff Image Windows and Mac devices Troubleshoot desktop hardware, software, and network connectivity issues Monitor ServiceNow ticket queue, email and Slack requests, ensuring timely updates and escalations Support onboarding and offboarding processes Update asset assignments in EA’s tracking system Help to support local IT Initiatives and Projects … Southam to Leamington The Ideal candidate would have some of the following skills/experience: Experience working in a technology focussed environment supporting Windows and Mac systems Strong customer support and communication skills Experience troubleshooting hardware, software, and network issues Familiarity with imaging tools and endpoint management solutions (JAMF, Intune or similar) Ability to manage multiple tasks and priorities More ❯
Posted:

IT Support Technician (1st and 2nd Line)

Brinsworth, Yorkshire, United Kingdom
Hybrid/Remote Options
Adept Resourcing
IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours/week - Monday to Friday 9:00-5:00 Salary : 26,000 - 32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems used … maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at their Rotherham premises What we … are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Windows servers experience Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills and More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 32,000 Annual
Posted:

IT Support Technician (1st and 2nd Line)

Rotherham, South Yorkshire, United Kingdom
Hybrid/Remote Options
Adept Resourcing
IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours/week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems used … maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at their Rotherham premises What we … are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Windows servers experience Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills and More ❯
Employment Type: Permanent
Salary: £26000 - £32000/annum benefits
Posted:

It Support Technician

YO18, Pickering, North Yorkshire, United Kingdom
Hybrid/Remote Options
Wilf Ward Family Trust
The Vacancy IT Technician - Directly Impacting Social Care Are you looking for a role where no two days are the same but most importantly where the work you do has a massive impact on people's lives? The Wilf Ward Family Trust provides vital support to amazing individuals across North Yorkshire. We don't just fix computers—we … ensure our frontline staff have the reliable, modern digital tools they need to deliver exceptional care. We are looking for an experienced and proactive IT Technician to work at the heart of our digital environment. If you thrive on technical complexity and want your work to have a genuine, positive social impact, this is your next career move. The … skills and experience. Full, valid UK Driving License is essential due to multi-site responsibilities. Must have the right to work in the UK. Core Responsibilities As an IT Technician, you will ensure the stability and security of our technology environment. Technical Ownership & Service Excellence: Provide prompt, high-quality, 1st and 2nd line support across all sites, owning More ❯
Employment Type: Permanent
Salary: £25001 - £30000/annum
Posted:

Customer Support Technician

London, South East, England, United Kingdom
Hybrid/Remote Options
BPM Tech
Customer Support Specialist - Moodle & Totara Expert About the Role: We're looking for an experienced Customer Support Specialist to join our team and become the vital link between our customers and technical teams. In this role, you'll resolve customer queries, troubleshoot technical issues, and deliver outstanding service that keeps our clients delighted.You'll work closely with our … Consultancy and System Circles to solve complex technical challenges, ensuring our customers get the support they need, when they need/it. What We Offer Salary: £30,000 - £35,000 per annum Benefits: Bonus, 52 Hours a year protected learning, company sick pay, 60 days work from abroad if wanted, 15 hours volunteering time, holiday purchase scheme, enhanced maternity … issues across Moodle LMS, Moodle Workplace, and Totara platforms Collaborating with our Consultancy and System Circles to resolve complex cases Delivering exceptional customer service that exceeds expectations Managing technical support cases from initial contact through to resolution Essential Requirements To be successful in this role, you'll need: 2+ years of hands-on experience with Moodle LMS, Moodle Workplace More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Support Technician

Bristol, Avon, South West, United Kingdom
Hybrid/Remote Options
Kantar Media UK Ltd
Group. Job description: About Kantar Media & Barb Kantar Media supplies Audience Viewing Measurement Data to Barb Audiences Ltd (formerly known as the Broadcasters' Audience Research Board). Our Field Technician Team visits panel homes to install and maintain specialised monitoring equipment and software that accurately and securely collects this vital data, 365 days a year. The Role Reporting to … the Technical Services Manager, the Support and Product Technician plays a key role in driving the development, testing, and optimisation of metering hardware and software, including PM7 and Focal Meter devices. The role involves close collaboration with engineering and product teams, while also providing technical support to field technicians and investigating complex issues through targeted real-world … testing. Required profile: The ideal candidate will have experience in a support environment. An excellent communicator with exemplary customer facing skills, able to articulate solutions to current team members. Essential Skills & Experience Strong technical knowledge of PC hardware and software, including experience with Microsoft 365 (MSO365). Comprehensive understanding of core functions and operation of PM7 and Focal Meter More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Hosting Technician - 2nd / 3rd Line Support

Redhill, Surrey, South East, United Kingdom
Hybrid/Remote Options
Cloud2Me
Senior Hosting Technician - 2nd/3rd Line Support Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From … our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting … Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You'll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Deskside IT Support Technician

Norwich, Norfolk, England, United Kingdom
Hybrid/Remote Options
Eden Brown Synergy
Eden Brown Synergy are working with a large Financial Services organisation based in Norwich City Centre who are looking for a number of experienced Deskside Support Technicians (2nd line) for 12 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯
Employment Type: Temporary
Salary: £19.50 - £25.13 per hour
Posted:
Support Technician
10th Percentile
£24,500
25th Percentile
£26,000
Median
£30,000
75th Percentile
£34,375
90th Percentile
£38,750