We are looking for a TechnicalServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The TechnicalManager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the … absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality outcomes Experience More ❯
We are looking for a TechnicalServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The TechnicalManager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the … absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality outcomes Experience More ❯
We are looking for a TechnicalServiceManager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The TechnicalManager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the … absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality outcomes Experience More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
LinkedIn – Job Advert Template Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in … culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here POSITION DETAILS: Position Title: TechnicalServices Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … data-driven TechnicalServices Success Manager to lead the delivery of outstanding support services for our enterprise customers. This role is responsible for ensuring that our clients experience consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
TechnicalServicesManager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a TechnicalServicesManager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
days ago Be among the first 25 applicants Direct message the job poster from Bytes Software Services Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across … culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here POSITION DETAILS: Position Title: TechnicalServices Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … , IT Manager, IT Support Manager London, England, United Kingdom 3 hours ago London, England, United Kingdom 6 days ago TechnicalServiceManager-Heating solutions Weybridge, England, United Kingdom 6 days ago Bracknell, England, United Kingdom 3 weeks ago Senior TechnicalServices Managers (MEP) Greater London, England, United More ❯
London, England, United Kingdom Hybrid / WFH Options
Redfaire
in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the TechnicalManager, the TechnicalServiceManager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with Technical Resource Managers to build dedicated … of Microsoft products such as Word, Excel, Powerpoint, Outlook. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Redfaire by 2x Get notified about new TechnicalServicesManager jobs in United Kingdom … . London, England, United Kingdom 2 weeks ago Technical Customer Services Team Manager UKI, Nordic & CEE Engineering Manager (Remote - Multiple locations) Cyber Operational Technology - Senior Manager London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Manager, Customer Success Management - EMEA Manchester, England, United Kingdom More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Group
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented … to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: TechnicalServices Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … data-driven TechnicalServices Success Manager to lead the delivery of outstanding support services for our enterprise customers. This role is responsible for ensuring that our clients experience consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalServiceManager, Bolton, Greater Manchester Client: Location: Bolton, Greater Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises, and … long-term partnerships with our customers across various industries, from multinationals to SMBs. Role Overview: Reporting to the TechnicalManager, the TechnicalServiceManager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance, build dedicated support teams, and oversee onboarding processes. The TSM will participate in a Duty Manager … based in the UK/Ireland or within our Limerick Shared Service Centre. Candidates from European time zones may also be considered. Responsibilities include: Supporting SDMs in managing support services per SLA Participating in Service Review Meetings Performing incident management, including P1 incidents Managing RCAs and preventative actions Building support teams with Technical Resource Managers Planning customer More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
across various industries, from multinationals to SMBs, all leveraging technology for sustainable competitive advantage. Description: Reporting to the TechnicalManager, the TechnicalServiceManager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to customer … environments and service needs. The TSM will also oversee new customer onboarding, ensuring support teams are prepared without impacting service delivery. Participation in a Duty Manager rota and incident management for P1 incidents is required. This is a full-time, permanent role, potentially home-based in the UK/Ireland or at our Shared Service … Centre in Limerick. Candidates from European time zones may also be considered. The role requires flexibility to work on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as needed Perform Duty Manager duties and manage P1 incidents as Incident Manager Ensure RCAs are completed More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalServiceManager, Sheffield, South Yorkshire Client: Location: Sheffield, South Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the TechnicalManager, the TechnicalServiceManager (TSM) will work closely with the Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based … Limerick. Candidates from European time zones may also be considered. The candidate should be able to work both on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as needed Perform Duty Manager duties and act as Incident Manager during P1 incidents Manage RCAs and More ❯
