7 of 7 Remote/Hybrid Technical Support Analyst Jobs

Technical Support Analyst Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys … solving problems, delivering exceptional customer service and helping customers get the very best from software solutions. Working within a collaborative team, you'll support customers throughout their journey, from onboarding and training through to ongoing technical support, troubleshooting and product adoption. This role offers a 35-hour ...

Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between 7am-6pm Solve complex problems. Drive improvement. Become the technical escalation point that keeps the business moving. Location: Billericay/Hybrid Salary: Competitive Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between … colleagues turn to when systems are failing, technology is causing frustration, or a complex problem needs a calm and knowledgeable solution. You enjoy combining technical expertise with excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking ...

people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role, you will provide outstanding technical support … where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. Key Responsibilities Deliver exceptional customer support by identifying issues and providing effective solutions. Provide technical assistance to internal and external customers. Diagnose, troubleshoot, and resolve product-related issues. Reproduce ...

Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Adventure Ahead As a Technical Support Analyst, you will serve as the ultimate the company product expert and the vital first point of contact for our customers! Your … mission is to dive into technical inquiries, troubleshoot complex challenges, and empower clients to maximize the system’s full potential. By resolving issues efficiently and nurturing our inclusive, customer-first culture, you will directly impact our users' success and ensure every customer feels valued and respected. Get ready ...

established team within the data division, your primary role will be supporting ElectraLink’s consumption data products. This is a customer-facing operational support role for a cloud-based platform. Working closely with the Product Manager and the wider ElectraLink data team, you will be responsible for first line … support, working closely with our internal technical team as well as our external partners to ensure that we meet our customers’ support needs. We can’t wait to meet you! You will need to be able to review Swagger and use Postman, be familiar with API logs ...

established team within the data division, your primary role will be supporting ElectraLink’s consumption data products. This is a customer-facing operational support role for a cloud-based platform. Working closely with the Product Manager and the wider ElectraLink data team, you will be responsible for first line … support, working closely with our internal technical team as well as our external partners to ensure that we meet our customers’ support needs. We can’t wait to meet you! You will need to be able to review Swagger and use Postman, be familiar with API logs ...

company is an AI-powered learning platform helping organizations manage training globally. We seek a Technical Support Analyst to be the first point of contact for customers, troubleshoot complex issues, and guide users to maximize the system’s potential. You will work in a fast-paced, customer ...