8 of 8 Remote Technical Support Analyst Jobs

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯

Social network you want to login/join with: We are currently looking for a Technical Support Analyst to ensure proper computer operation in order for end users to accomplish business tasks in multiple domain environments. This includes receiving, prioritizing, documenting and actively resolving end user help requests within established service level agreements (SLAs). Problem resolution … backup software. Knowledge of advanced computer hardware, including desktops, laptops, printers, switches and wireless devices. Extensive experience with desktop and server operating systems, including Windows and Macs. Extensive application support experience with MS Office Suite, Google Apps. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional More ❯

Venesky-Brown’s client, a public sector organisation in Norwich, is currently looking to recruit a Technical Support Analyst for an initial 3 month contract with potential to extend on a rate of £19.78/hour PAYE – working 37.5 hours per week. This role will be hybrid working. Responsibilities: - Provide advice and guidance on technical matters … supervise the other Technical Support Analysts - Perform work which requires the application of a significant range of fundamental principles in a variety of contexts - Take a structured and effective approach to own work and demonstrates leadership potential - Able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available … Service) data from PPA Oracle database on a monthly basis - Issue escalation for both internal and third-party applications such as A&E, Maternity, Purchasing systems. - Provide third line technical support for the onsite helpdesk - Onsite management of Citrix Service Farm - Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service More ❯

Looking for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system … support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in … house technical reports and assist with data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle More ❯