Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for … different departments within the company Report any customer concerns to the team leader or manager Desirable experience/characteristics: Knowledge of effective customer service Technical knowledge of current information technology Exceptional interpersonal skills Proven strong analytical, problem-solving, logical thinking, and decision-making skills Experience with database use (preferably more »
Central Bedfordshire, England, United Kingdom Hybrid / WFH Options
Keysight Technologies
Keysight and act as the single point of contact for service. This role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be … Work (SOW). Service Level Agreements (SLAs) to meet agreed customer goals and deliverables. Qualifications: Minimum 3 years of relevant working experience in Service & Support Operations, or related areas of Test and Measurement. Experience in use of business systems and KPI tracking and reporting. Basic understanding of Metrology. Strong more »
TechnicalSupportEngineer - Based in Sutton £30000-£40000 + Benefits Leading IT Managed Service Provider are looking for a TechnicalSupportEngineer to join the team and work a wide range of private and public clients across the South-East. This role would suit … a TechnicalSupportEngineer with extensive knowledge of the IT market and someone who us currently at 2nd or 3rd line level. Skills required for The TechnicalSupportEngineer 5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations … hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner. Technical knowledge to include Windows Server (Apply online only), Firewall and Switches, Microsoft 365. Full driving more »
TechnicalSupportEngineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm more »
3rd Line SupportEngineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy … Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line SupportEngineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital more »
Business Overview MACDERMID ALPHA ELECTRONIC SOLUTIONS Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line SupportEngineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently … have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth. Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd … Line SupportEngineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive more »
EC2N, Broad Street, Greater London, United Kingdom
James Joseph Associates
Funds among their clients. The organisation is continuing to grow and as a consequence there is the need to hire an additional entry level Technical Application Support Engineer. You will be offered extensive support and training with the opportunity to progress into other technical teams within … Programming in any language, and you will have the desire and ability to learn about the type of trading and financial products the applications support The business also operates on an AWS Cloud Platform and you will be given training and exposure on this also. THE ROLE: Monitoring the … organised, responsible and not afraid to ask questions or pick up the phone to clients Enjoy both the responsive and proactive elements of the support role Enjoy solving complex problems Strong Technical ability for complex issue resolution and prioritisation Ability to work as part of a team and more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead TechnicalSupportEngineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an more »
Job Title: Senior TechnicalSupport and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am – 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing … in IT Software solutions. They are currently seeking a dedicated Senior TechnicalSupport and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and … infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution more »
Job title: TechnicalSupportEngineer Location: Melksham Salary: £35-38K DOE Job Type: Permanent Hours: Full time on-site My client is looking to recruit a TechnicalSupportEngineer for their electronics business located in Melksham. They design and develop electronic products for … a variety of industries and are looking to recruit this role to support customers with questions and issues in all aspects of technicalsupport relating to their products. In addition to technicalsupport via the telephone/email, you will be responsible for repairing products … onsite in the workshop and onsite at customers when required. The skills/experience require within the role of Customer SupportEngineer are: Previous experience within a support role Industry recognised qualification in a technical discipline Electronics experience An in-depth knowledge of computer hardware and more »
The Polypipe apprenticeship programme allows apprentices to build a strong foundation of capability. As an Apprentice TechnicalSupportEngineer, you will gain mechanical and electrical engineering knowledge, coupled specialist polymer training. We offer a starting a wage of £9.81 per hour, industry leading training and career development. … at our Horncastle site, learning and being mentored by our team of experts. Supported by your training and our team, your tasks will include: · Technicalsupport to production teams - Machine setting/set-up procedures. · Adhere to Health and Safety and Company policy and procedure. · Carry out/… associated duties as required. Training Level 3 Maintenance and Operations Engineering Technician Level 3 BTEC Extended Diploma in Engineering A bespoke programme of practical, technical and vocational learning Functional Skills in maths and English (if applicable) The Polypipe Apprentice Programme provides a fantastic opportunity for apprentices to build a more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
TechnicalSupportEngineer Offering £26,000 - £28,000 Basic Salary based at Harrogate Office. Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an … acknowledged leading provider in this sector. Due to continued growth, they are now seeking to recruit a TechnicalSupportEngineer to enhance its technical operations commitment to B2B and B2C end-users. This is a full-time, permanent position based onsite in Harrogate. As an experienced … TechnicalSupportEngineer you will be enthusiastic about providing an excellent customer experience, with an expectation on maintaining and improving service levels. The successful candidate will have the ability to work individually whilst being part of a team, supporting level 1 operatives and being a point of more »
TechnicalSupportEngineer I am looking for a fast thinking, technically skilled Engineer to welcome to my clients team! My client are a Software Development company and you would be joining a small close-knit team. My client is looking for a really impressionable character who … wants to hit the ground running, grow and really develop within their next company! Working closely with a Senior Engineer within the company, this role will require an Engineer who is willing to tackle tickets they may not have dealt with in the past, and to learn from … the Senior Engineer moving forward to tackle more advanced tickets. Role: TechnicalSupportEngineer Salary : up to £30,000 Location: Leicester Daily Duties: Providing technicalsupport clients and end users. Tackling as many support tickets as possible, be an escalation point to the more »
Uxbridge, Greater London, United Kingdom Hybrid / WFH Options
Fortis Hosting
An experienced 1st Line TechnicalSupportEngineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. This is … and development teams to reduce any potential delays Conducting extensive troubleshooting to identify the root cause of an issue Responding to and analysing complex technical queries that may require deviation from standard procedures Directing clients through issue resolution, including occasional customer site meetings, providing status reports and regular updates more »
Employment Type: Permanent
Salary: £20000 - £23000/annum Staff pension, Hybrid working
An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical TechnicalSupport Engineer. As the TechnicalSupportEngineer, you will be responsible for: Providing technicalsupport across all departments Managing spare parts data including the quality of … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful TechnicalSupportEngineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical more »
TechnicalSupportEngineer, Poole, £32,000 As the TechnicalSupportEngineer for one of the UK’s leading manufacturers in this specialised industry, you will play a pivotal role in providing professional technicalsupport and contributing to the development of technical … the globe through the design, production, and introduction of a wide range of security related products for a variety of business sectors. As the TechnicalSupportEngineer , you will benefit from 20 days holiday and bank holidays, free onsite parking, social events, a life assurance package, and … a target related bonus . TechnicalSupportEngineer Responsibilities Act on technicalsupport and customer inquiries via phone and email. Contribute to the development of processes and procedures. Conduct software and hardware testing . Collaborate with Product Management, Engineering, and Sales. Provide accurate information to more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application SupportEngineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
City of London, London, Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
Nigel Frank International
A global specialist (re)insurance broker are looking for an experienced Application SupportEngineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Supportmore »
Job Description TechnicalSupportEngineer - Holborn London As a TechnicalSupportEngineer you will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technicalsupport to the Company's rapidly growing … global customer base. The TechnicalSupportEngineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per month. The role will involve supporting both technical and non-technical end users, while … in customer service and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes English fluently. Self-driven and thrives in a fast-paced environment. Shows initiative; works hard and leads by example more »
Stockport, Greater Manchester, North West, United Kingdom
HSB Technical Ltd
Position: TechnicalSupportEngineer Job ID: 2190/43 Location: Manchester Rate/Salary: To Be Confirmed Upon Application (Good Salary) Type: Permanent, Full Time Benefits: LOTS OF IMPRESSIVE BENEFITS WITH THIS ROLE HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping … a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupportEngineer Typically, this person will accurately identify engine spare parts for customer RFQs using engine build records and drawings. You will … also answer technical enquiries for sales managers and customers. HSB Technicals client is a very established and well-regarded business entity. Duties and responsibilities of the TechnicalSupportEngineer: Experience of process improvement & digitalisation projects Good engineering knowledge of internal combustion engines and rotating equipment Able more »
Harrow, London, United Kingdom Hybrid / WFH Options
83zero Limited
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking TechnicalSupportEngineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're … looking for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on … technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of more »
We are looking for a TechnicalSupportEngineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect … to take calls for assistant from product installers, talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business … with ideas and support from customer feedback. Requirements Ideally having held a technicalsupport role Have excellent communication skills, able to explain complex systems Strong problem solving skills, transparency and willing to go the extra mile. Please apply with your CV via the apply button. more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Shift F5 Limited
Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »
Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Field Service Engineer - Trained To TechnicalSupportEngineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you … looking for an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technicalsupportengineer and join the team, working out of their offices near Watford. The successful applicant more »