1 to 25 of 43 Technical Support Manager Jobs

challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Summary: We're seeking an experienced and self-driven Technical Support Manager to join our outstanding team. This individual is responsible for leading a team of engineers who provide analysis and resolution of issues across our platform. … The Technical Support Manager is driven to ensure our customers receive a world-class experience as measured through well-defined KPIs. The position requires a balance of technical and managerial attributes that will shape the organization. Accountability, motivation, creativity, and tenacity are the key success attributes for this role. What You'll Do: Providing world-class … support to our EMEA customer base. Train and motivate a team of Support Engineers who are responsible for proposing mutual resolution success criteria, coordinating communication and resource efforts cross functionally, and resolving customer escalations in a timely manner. Foster and leverage key relationships inside Delinea to influence various functional groups to apply key resources to solve customer issues More ❯

Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is seeking a Technical Support Project Manager to join our growing Technical Support team focused on Site Startup operations. This pivotal role ensures technical support readiness and … alignment during new warehouse deployments. The Project Manager will serve as the central coordination point across commissioning, engineering, IT install , and software teams-ensuring smooth site startup, efficient cross-functional collaboration, and process standardization. This is an exciting opportunity for a driven professional with strong project management capabilities, technical aptitude, and experience working in highly cross-functional environments … ideally within warehouse automation, industrial systems, or robotics. What we do The Technical Support Team is part of the Service Operations Organization. The team is responsible for our system stand-up and continued operation inside our clients' sites. The teams work together to enhance the client relationship by providing timely feedback and response to issues/concerns and More ❯

employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers worldwide. The role requires a progressive, adaptable individual eager to grow their technical, project management, and personal skills. It involves working in a varied environment daily, with evolving technologies, customer bases, and projects. What is a currency template? This software implements strict … competently. Job Requirements Project Planning and Management: Guide and coordinate projects, confirm requirements, resources, schedules, hardware, and performance, and work with developers to ensure successful delivery of bespoke software. Technical Guidance & Support: Understand hardware and software for note handling, analyze errors and logs to identify root causes. High communication skills: Adapt technical information for different audiences; act … needs. Work hours: May require weekend or extended hours to meet customer requirements. Essential Skills This role requires: Excellent written and spoken English, with the ability to explain complex technical info clearly. Ability to review technical data, analyze logs, and perform testing. Willingness to travel occasionally if needed. Patience and calmness during urgent incidents. Self-starting attitude. Ability More ❯

Social network you want to login/join with: Project Manager Technical Support, slough col-narrow-left Client: COREcruitment Ltd Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: We’re looking for a Technical Project Manager … a pivotal role in driving innovation and operational efficiency. Key Responsibilities: Lead and manage IT projects across hotel operations, ensuring timely and successful delivery. Collaborate with stakeholders to define technical project goals and requirements. Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech. Manage third-party vendors and ensure smooth integrations and … upgrades. Maintain data privacy and cybersecurity compliance (e.g., GDPR). Provide proactive support, performance monitoring, and service improvement Mentor IT support teams and ensure effective cross-departmental communication. Contribute to technology strategy, planning, and budget forecasting. Experience: Strong technical background with 5+ years in IT project delivery roles. Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile More ❯

Social network you want to login/join with: Project Manager Technical Support, london (city of london) col-narrow-left Client: COREcruitment Ltd Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: We’re looking for … a Technical Project Manager to join a dynamic IT team supporting a group of hotels. In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you will play a pivotal role in driving innovation and … operational efficiency. Key Responsibilities: Lead and manage IT projects across hotel operations, ensuring timely and successful delivery. Collaborate with stakeholders to define technical project goals and requirements. Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech. Manage third-party vendors and ensure smooth integrations and upgrades. Maintain data privacy and cybersecurity compliance More ❯

We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels. In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you will play a pivotal role … in driving innovation and operational efficiency. Key Responsibilities: Lead and manage IT projects across hotel operations, ensuring timely and successful delivery. Collaborate with stakeholders to define technical project goals and requirements. Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech. Manage third-party vendors and ensure smooth integrations and upgrades. Maintain data … privacy and cybersecurity compliance (e.g., GDPR). Provide proactive support, performance monitoring, and service improvement Mentor IT support teams and ensure effective cross-departmental communication. Contribute to technology strategy, planning, and budget forecasting. Experience: Strong technical background with 5+ years in IT project delivery roles. Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile). At least More ❯

We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels. In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you will play a pivotal role … in driving innovation and operational efficiency. Key Responsibilities: Lead and manage IT projects across hotel operations, ensuring timely and successful delivery. Collaborate with stakeholders to define technical project goals and requirements. Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech. Manage third-party vendors and ensure smooth integrations and upgrades. Maintain data … privacy and cybersecurity compliance (e.g., GDPR). Provide proactive support, performance monitoring, and service improvement Mentor IT support teams and ensure effective cross-departmental communication. Contribute to technology strategy, planning, and budget forecasting. Experience: Strong technical background with 5+ years in IT project delivery roles. Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile). At least More ❯

Social network you want to login/join with: Technical Account Manager (UKI), Enterprise Support - FSI, London Client: AWS EMEA SARL (UK Branch) Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: c2a0ef4e0866 Job Views: 5 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: At Amazon, our vision is to be earth’s … develop strategies to promote AWS adoption, covering products like EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and more. You’ll work with startups and large enterprises, providing architecture advice, support strategies, and operational guidance. You’ll have opportunities to develop technical, consultative, and leadership skills, work with talented technologists, and gain AWS certifications. We seek individuals passionate about … transforming businesses through cloud computing. Key job responsibilities Build solutions, provide technical guidance, and advocate for customers Maintain operational health of AWS environments while optimizing costs Develop trusting relationships, understanding business and technical needs Lead technical discussions on incidents, trade-offs, and risk management Consult with developers to C-suite executives Collaborate with AWS teams including Solutions More ❯

Technical Account Manager (Poland), Enterprise Support - EMEA Startups Job ID: AWS EMEA SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a … part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through More ❯

Job Description Technical Support Manager Sector - Artificial Intelligence, Technology, SaaS Location - Central London/Hybrid Salary & Benefits - £75,000 to £100k (Depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Technical Support, Management, Full-time, Permanent A global market-leading AI company, is seeking a Technical Support Manager join their dynamic and growing Support Team. Growing at a rapid pace and having raised a significant amount during a recent Series C funding round in 2024, they have been recognized internationally as an AI powerhouse. The Technical Support Manager role combines excellent team leadership with the systems thinking to provide streamlined, world class customer … support. The Technical Support team acts as the first response to customer issues, managing tickets from start to finish, dealing with minor issues themselves and ensuring that more technical problems receive adequate oversight. The Technical Support Manager will be a confident leader, acting as a point of escalation for our customers, a liaison across More ❯

Technical Service Manager we are looking for Technical Service Manager/Operations Support Manager To ensure effective, timely, and efficient management of projects, maintaining or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer … satisfaction. The main office is based in Redhill Surrey. Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases. Serve as the central point of coordination between technical, engineering, project, and customer-facing teams, including stakeholders. Ensure proactive resolution of cases, applying appropriate soft-skills and customer … engagement strategies throughout the lifecycle. Maintain up-to-date records using secure systems and tools, ensuring configuration control and accurate documentation. Coordinate support site visits, ensuring proper equipment allocation, logistics, and integration with other scheduled work. Manage spares stock levels and support procurement when additional components are required. Communicate clearly with both technical teams and senior stakeholders More ❯

Technical Service Managerwe are looking for Technical Service Manager/Operations Support Manager To ensure effective, timely, and efficient management of projects, maintaining or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The … main office is based in Redhill Surrey.Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases.Serve as the central point of coordination between technical, engineering, project, and customer-facing teams, including stakeholders.Ensure proactive resolution of cases, applying appropriate soft-skills and customer engagement strategies throughout the lifecycle.Maintain … up-to-date records using secure systems and tools, ensuring configuration control and accurate documentation.Coordinate support site visits, ensuring proper equipment allocation, logistics, and integration with other scheduled work.Manage spares stock levels and support procurement when additional components are required.Communicate clearly with both technical teams and senior stakeholders, providing updates and ensuring expectations are managed and met.Track More ❯

Technical Support Manager Permanent Full Time Monday – Friday Lancaster Salary £35k - £45k per annum, 26 days holiday + Bank Hols Are client is seeking an exceptional Customer Service Manager to lead their Technical Support Team with expertise and a personable approach. This role is perfect for someone with strong team management skills, a solid … understanding of technical aspects, and a passion for delivering outstanding customer support. What You'll Be Doing: Leading the Team : Inspire, motivate, and develop the Technical Support Team to deliver outstanding customer service. Improving Processes : Design, implement, and continuously enhance the department’s systems and processes. Managing Workloads : Ensure tickets are handled by the right advisor quickly … monthly reports on ticket volume, SLA targets, and trends to the SLT. Being the Go-To Person : Act as the escalation point for all team members and manage advanced technical issues. Training and Development : Oversee the development and training of team members to ensure they have the skills and knowledge needed to excel. Customer Satisfaction : Monitor and ensure high More ❯

Job Title: Technical Support Manager Location: Lancaster Contract Details: Permanent, Full Time Mon-Fri 9am to 5pm (onsite) Salary: Competitive, based on experience About Our Client: Join a dynamic software and technology company dedicated to innovative solutions that enhance user experiences and streamline operations. Benefits & Perks: Competitive salary and bonus structure Generous holiday allowance Flexible working hours … Professional development opportunities Health and wellness programmes A vibrant office atmosphere just 12 minutes from Lancaster train station Responsibilities: As a Technical Support Manager, you will: Lead a team of technical support specialists, ensuring high-quality service and support. Develop and implement support strategies to enhance customer satisfaction. Troubleshoot complex issues and provide timely … resolutions. Collaborate with product development teams to relay customer feedback and improve products. Conduct training sessions for staff and customers to maximise product use. analyse support trends and make data-driven recommendations for improvements. Essential (Knowledge, skills, qualifications, experience): Proven experience in a technical support role, with at least 3 years in a management position. Strong understanding More ❯

Technical Account Manager, AWS Enterprise Support Job ID: Amazon Web Services EMEA SARL Greek Branch An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through … significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Key job responsibilities You'll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technical More ❯

We are looking for a Maintenance Manager to join Thames Water permanently. The successful applicant for this role will have a significant impact in contributing to the successful operation at the North East London Water Production sites. You will lead a team of mechanical and electrical technicians and have the attributes to coach them and ensure their activities are … for site-wide improvements. 36 hours a week, Monday to Friday, plus inclusion on our Out of Hours Co-ordinator rota. What will you be doing as a Maintenance Manager People Management – Responsible for principles of people management, including monthly team meetings, 1-2-1s, and adherence to the Performance Development Review framework. Track and manage individual performance … levels and provide support as needed. Coaching and mentoring – Focus on coaching staff on the operation and maintenance of mechanical and electrical equipment, and asset standards. Ensure your team understands how and why to undertake their activities. Provide resources and support from other departments for coaching, and possess attributes of a good coach: personable, good listener, effective communicator More ❯

Customer Support Manager Location: Manchester Salary: £35,000–£45,000 Type: Permanent/Full-Time A fast-growing software house is seeking a hands-on and proactive Customer Support Manager to lead a small, high-performing team. This is a people-first environment with a product-led culture, offering a fantastic opportunity to shape how exceptional … support is delivered to thousands of app users. You’ll be actively involved in customer communications via Freshdesk, live chat and phone—while mentoring others, improving support processes, and using customer insight to influence product development and innovation. Key Responsibilities Lead and support the Customer Support team to deliver consistent, high-quality service Handle tickets and … customer queries directly, setting a high standard in tone and responsiveness Develop deep technical understanding of the app, triage tools and support systems Liaise with Product and Development to feedback on user issues and trends Forecast support needs around new features and launches, aligning team priorities Oversee escalations, complaints, data protection concerns and ensure SLA adherence Contribute More ❯

Refresco Kegworth, England, United Kingdom Customer Technical Support Manager Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance … to make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager – Refresco UK Day shift, Monday to Friday 8:30am – 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office What’s in it for you: Tailored competitive salary dependent upon experience 10% annual bonus 5% Employer … sacrifice) – additional healthcare cover, dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About The Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in a timely More ❯

Technical Support Manager - Fleet Services Technical Support Manager - Fleet Services 1 month ago Be among the first 25 applicants Job Title: Technical Support Manager - Fleet Services Salary: £45-50k (Depending on experience) Job Purpose This is an exciting opportunity for a highly skilled Master Technician to join our Fleet Services … team and play a key role in our ongoing journey. You'll support and manage the technical teams within a busy workshop environment, identifying training and career development opportunities, driving productivity, and ensuring full compliance with Health & Safety and MOT regulations. About Us Fleet Services operates under the South Staffordshire Plc banner and runs two mechanical workshops across … improvements for vehicle diagnostic equipment. Ensure timely processing of warranty claims and report to the Head of Fleet. Maintain accurate records of parts stock and oversee efficient returns processing. Support Fleet Coordinators with technical training and cost-saving initiatives. Work closely with the Head of Fleet to maintain consistency, compliance, and high safety standards. Monitor and enforce Health More ❯

Infrastructure Support/Technical Team Manager £40000 - 48000 GBP 5% bonus Onsite WORKING Location: United Kingdom (Greater London) Type: Permanent Infrastructure Support Team Manager Flexible | Up to £48,000 + 5% Bonus | Career-Defining Opportunity Are you an experienced people leader with a background in IT infrastructure support? This is a standout opportunity to … UK's leading Managed Service Providers, delivering critical technology services to customers in the UK defence sector. We're looking for someone who brings a people-first mindset, strong technical grounding across infrastructure technologies, and the confidence to lead high-performing teams in a dynamic, secure environment. What's in it for you? Salary : Up to £48,000 depending … progression Work-life balance : Family-first culture, flexible hybrid working, no on-call duties Hours : Monday to Friday, 37-hour working week Who we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvements Strong communicator : Able to generate and present clear reports to senior stakeholders, with an More ❯

Job Description Infrastructure Support/Technical Team Manager £40,000 - 48,000 GBP + 5% bonus Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Infrastructure Support Team Manager Hybrid/Flexible | Up to £48,000 + 5% Bonus | Career-Defining Opportunity Are you an experienced people leader with a background in IT infrastructure support … UK's leading Managed Service Providers, delivering critical technology services to customers in the UK defence sector. We're looking for someone who brings a people-first mindset, strong technical grounding across infrastructure technologies, and the confidence to lead high-performing teams in a dynamic, secure environment. What's in it for you? Salary: Up to £48,000 depending … progression Work-life balance: Family-first culture, flexible hybrid working, no on-call duties Hours: Monday to Friday, 37-hour working week Who we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvements Strong communicator : Able to generate and present clear reports to senior stakeholders, with an More ❯

Technical Account Manager, Enterprise Support - EMEA Partner ID de vacante: Amazon EU SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a … other functionalities to help businesses scale and grow. Millions of businesses use AWS cloud solutions to build sophisticated applications with increased flexibility, scalability, and reliability. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. You'll have a direct impact in helping our customers gain the … including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, among others. You will partner with a range of businesses from startups to large enterprises, providing advice on architecture, support strategy, project planning, and operational issues. Key Responsibilities Advise on solutions, provide technical guidance, and advocate for customers. Ensure AWS environments remain operationally healthy while reducing costs and More ❯

through better payment experiences. Our Littlepay values: Trust and be trustworthy Embrace challenge Solve problems, together Deliver with speed and agility Be candid and kind About the opportunity The Technical Support Manager will build and manage a team of product support associates tasked with supporting Littlepay's customers and integration partners. You will take ownership of … complex, technical user issues and work on resolving these via our support channels, developing deep product expertise, and contributing to the optimisation of support processes. This role involves direct user interaction, collaboration with cross-functional teams, and participation in projects aimed at enhancing support operations. Having an understanding of SQL and APIs will allow you to … knowledge of data analysis, API documentation and payment processing manage, coach, and develop a team of hybrid L1 and L2 associates Guide your team to analyze and troubleshoot complex technical issues, utilizing SQL to extract and interpret data Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and More ❯

the directorate meets its legal, statutory compliance obligations and that the quality standards of the university are met. About the role: This is an exciting opportunity for an experienced Technical Compliance Support Manager (Asbestos) to support the asbestos safety management work of the Safety & Compliance department. Reporting into the Technical Manager (Asbestos) the post … holder's main function will be to provide high-level professional advice, assurance and assistance on the management of asbestos, and work in collaboration with the wider team to support the E&F Directorate in relation to safety and compliance functions. Planning: support the review and improvement of the Asbestos Management Plans, Estates & Facilities arrangements for asbestos management … utilisation of the electronic registers, delivery of bespoke awareness training regime, planning for re-inspections, implementation of the direction and scope set for university's asbestos management programme. Do: support management reviews (to include physical and desktop inspections), provision of asbestos management advice to members of staff, students & King's contractors; attend and act as facilitator (if required) for More ❯

We are looking for a Maintenance Manager to join Thames Water permanently. The successful applicant for this role will have a significant impact in contributing to the successful operation at the North East London Water Production sites. You will lead a team of mechanical and electrical technicians and have the attributes to coach them and to ensure that their … a site-wide scale. 36 hours a week, Monday to Friday, plus inclusion on our Out of Hours Co-ordinator rota. What will you be doing as a Maintenance Manager People Management – You will be responsible for all the basic principles of people management. You will ensure that monthly team meetings and 1-2-1s are in place … and that the company Performance Development Review framework is adhered to. You will track and manage the performance levels of individuals, administering support where required. Coaching and mentoring – A key aspect of the role is coaching. The subject matter will be the correct operation and maintenance of mechanical and electrical equipment across our sites, and the related asset standards. More ❯