7 Contract Ticket Management Jobs

working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role … troubleshooting skills Able to identify, log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next more »

working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role … troubleshooting skills Able to identify, log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next more »

issues (Standard and Non-Standard) familiarity with Dell and Microsoft products with experience in component replacement Excellent communication skills (verbal and written) Excellent Time management and Organisational skills. A good theoretical and practical approach to diagnosing problems. Ability to work independently and in a small team on a wide … range of products. Experience with ticket management such as Service Now Must have experience in VIP Support Must be able to demonstrate a logical approach to fault finding Good all-round understanding of hardware maintenance/break-fix This contract has been deemed an inside IR35 role, therefore more »

with A/V supporting technologies (eg, touchscreens, video distribution systems, media players and software). Strong working knowledge of industry-standard processes for ticket management and service delivery (Service Now). Good listening, communication, and documentation skills. Able to partner with and advise internal stakeholders. Research-oriented more »

computing platforms, in a customer facing, professional and courteous manner. * Ensuring adherence to company processes and SLAs/OLAs. * Responsible for own queue and ticket management. * Lead in the development of good customer service practices * Keeping abreast of current IT and solution trends, technologies, system information, problems, changes and …/2019/2023, MAC OS operating systems, FSMO roles, Active Directory, Virtual Infrastructure technologies - Hyper V, VMWare, Exchange. MDM systems (Mobile Device Management), WLAN * Basic understanding of various backup technologies, Firewall exposure - SonicWALL, WatchGuard, Cisco, LAN - Cisco, Dell * Have a Passionate, Proactive and Dynamic approach to your work. more »

Are you a seasoned professional in Warehouse Management Systems (WMS), with expertise in Manhattan and strong leadership skills? We have an exciting opportunity for you! Role Overview: As the WMS Manhattan Lead/Manager, you will serve as the primary point of contact between our client and our offshore … team in India. This pivotal role requires effective management of the offshore support function while ensuring seamless communication and coordination with our valued customer. Your responsibilities will include ticket management, stakeholder engagement, and overall project oversight. Key Requirements: Extensive experience with WMS Manhattan, demonstrating strong technical proficiency. … Proven ability to manage offshore support teams effectively. Exceptional stakeholder management skills, with the ability to communicate fluently in Spanish. Immediate availability to start this exciting opportunity. Flexibility to work onsite in Barcelona for 4 days per week. Contract Details: Duration: Initial 6-month contract, with potential for extensions more »

You will also provide desktop support and maintenance of over 400 printers, which includes troubleshooting issues, providing software and hardware maintenance. Other tasks include: Ticket Management. Active Directory including password resets Deployments and configurations Network patching. Asset Management (including monthly fleet and stock audits.) Essential skills & experience: Experience more »