Team that is responsible for the delivery of customer funded research and development projects. Main responsibilities will include leading multi-disciplined project teams, stakeholder management, client liaison, developing internal processes and delivery responsibility including planning, finance management, risk management and resources. The role will report to the … providing latest updates Working alongside other teams to resolve known problems and on continual improvement initiatives Helping assist with Urgent Requirements Additional responsibilities: Jira Ticketmanagement/backlog items Problem Resolution Requirements capture Interviewing Supplier Management and maintenance Skills mapping Qualifications and Experience: Enthusiasm for implementing best … practice project management methodologies with a desire to deliver as per business requirements. Flexible approach and willingness to try new tools/techniques/methods. Excellent attention to detail with strong organisational and communication skills, with the ability to build a rapport across the business. Experience of working within more »
service for our clients. Responsibilities: Technical Support: Provide 2nd line technical support to end-users, addressing hardware and software issues promptly and efficiently. Incident Management: Take ownership of customer incidents or service requests, seeing them through to resolution. TicketManagement: Monitor support ticket queues, ensuring timely … Experience: At least 4 years of experience in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticketmanagement system • Update the internal knowledgebase with issue resolution details • Mentor and assist junior team members Skills & Experience • Good communication, documentation and customer more »
Amazon, eBay, and Wayfair and additional marketplaces to support the overall business need. You will lead the advertising strategy and spend, inventory forecasting, asset management and optimisation, product gap analysis, competitive analysis, vendor/agency management, actions based on analytics, leadership reporting, pricing, and cost/benefit analysis … resolves with a high sense of urgency. marketplace issues and root causes, making recommendations for improvements. documents and executes changes through marketplace case/ticket management. with internal marketing team and/or external agencies to maximise performance. brand expansion to additional marketplaces. Experience experience in eCommerce sales and … management on various platforms including Amazon track record of growing market share and revenue on marketplaces. Knowledge, Skills and Abilities: to drive results. understanding of commercial strategy and analysis to work with cross-functional teams to achieve sales goals. business acumen and strategic thinking organisation skills with attention to more »