related problems and escalations Taking ownership of escalated customer issues, troubleshooting with our engineers to find resolution. Regular and agreed communication with the customer. Trendanalysis within your account and also from within Problem Management ownership Reporting against contractually agreed SLAs and guidelines Proactively working with customers to more »
Role Overview The HR Systems Administrator will have responsibility for the quality and integrity of the HR System (Sage HR), conduct regular HR reports, trendanalysis and MI to the HR team, People Leaders and the Board of Management.You will have the opportunity to work across all HR … Sage HR, Clear Review and LinkedIn Learning. Key Skills, Knowledge & Experience Previous experience of working in a medium to large organisation and conducting business analysis and HR reporting Strong knowledge of Excel, ability to manipulate and analyse data, as well as use formulas to problem solve when needed. Demonstrated more »