requests via email or phone, following established request fulfilment and incident management processes. Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Security and Privileges: Manage user … security privileges, reset passwords, and participate in security process development. Collaboration: Work closely with other teams, including desktop/network teams, to tackle projects and initiatives. What you'll need to succeed Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support more »
Employment Type: Contract
Rate: Up to £17.44 per hour + £17.44 per hour PAYE
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
Develop, design, implement and maintain the councils Azure-cloud infrastructure services providing Windows server and PAAS instances Maintain and support on-premises solutions including Virtual Server and backup/restore systems Maintain and develop our ExchangeOnline and EntraID platforms Package and develop applications and devices using Intune across our … Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as VirtualDesktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as an Infrastructure Engineer/Specialist in a large organisation?and have the … ability to hit the ground running with minimal supervision Proficiency in configuring and supporting Azure environments including compute, identity and AI and virtual learning, as well as expertise in configuring Azure virtual servers, virtualdesktop, EntraID Excellent technical and customer skills are required as you will more »
and Microsoft Office applications. - Knowledge of Backup and Restore processes. - IT Operating Model change experience. - Experience in dealing with customers, providing telephone and remote virtualdesktop support. - Service performance measurement and reporting skills. - Experience in communicating effectively and working as part of a team. - Good business communication skills. more »
Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtualdesktop (SCCM) platforms. The … position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly … participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability more »
and Microsoft Office applications. - Knowledge of Backup and Restore processes. - IT Operating Model change experience. - Experience in dealing with customers, providing telephone and remote virtualdesktop support. - Service performance measurement and reporting skills. - Experience in communicating effectively and working as part of a team. - Good business communication skills. more »
and linking catalogs to the appropriate Citrix image for deployment Also have experience with creating Citrix Delivery Groups for controlling access to the Citrix virtualdesktop And finally, experience with Monitoring and Troubleshooting Citrix environment via Citrix Director. Disclaimer: This vacancy is being advertised by either Advanced Resource more »