Contact Centre Solution Architect - kore.ai
City, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Whitehall Resources Ltd
and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »
Employment Type: Contract
Rate: GBP Annual
Posted: