environment. Key Responsibilities: Responding to and resolving 1st line IT support tickets from end users across the organisation. Installing, configuring, and supporting the Windows desktop environment (Windows10). Providing troubleshooting support for hardware (PCs, laptops, printers) and software issues. Assisting with the management … necessary. Key Requirements: 1-2 years of experience in a 1st line support role, preferably in an enterprise environment. Strong experience with the Windows stack , including Windows10 and Active Directory. Basic knowledge of Office 365 administration and support. Familiarity with troubleshooting hardware and more »
Tasks to agreed timescales * Effective Customer handling * Keeping the P&C Project lead informed of any concerns escalating as necessary Key Skills & Experiences: * MicrosoftWindows O/S (Windows10 & Windows 7) - working knowledge of build, configuration, and registry settings * Desktop hardware … to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as more »
Middlesbrough, United Kingdom Hybrid / WFH Options
Tees Esk and Wear Valleys NHS Foundation Trust
professional to join our End User Computing Team. We are increasing our resources to support the transition of over 9000 trust devices to Windows 11 The role will provide proactive management of all aspects the end user computing, including PC's, Laptops, Tablets, Mobile phones, Software management and … patching., with a primary focus on the transition to Windows 11. Excellent communication skills and a customer focus are also key attributes that the successful candidate must be able to demonstrate due to the constant interaction and support required in supporting colleagues through this process. This is an … Patching Asset management License management Patch Management Creating and Managing Computer Images Knowledge and understanding of software licensing Microsoft Operating Systems, minimum of Windows10 Active Directory Anti-virus software configuration and support Good, practical understanding of technical change control processes, upgrade VDI Desktop patching and more »
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
regards frequent travel, end user device, (mobile, laptop, hardware peripherals etc.), installation, repair and connectivity to networks). Device hardware and peripherals, MS Windows10, Azure AD, SCCM, voice comms etc.) Our Client: UK Policing. The Role: To provide a reliable and swift field-based service … be able/willing to undertake frequent travel to Hampshire sites, (Monday to Friday) Desktop skills to include setting up Users connectivity to Windows10, in addition to utilising Azure AD, SCCM and any voice comms. Experience responding to service tickets and responding within SLA's more »
Level 2, and Level 3 support issues, requests, and tasks. Provide troubleshooting and support for hardware and software, including but not restricted to Microsoft, Windows10/11, Office 365, and HP/Lenovo hardware. Printer support and maintenance. AV Meeting room support, ensuring smooth operation … continuity. Maintain a high level of customer satisfaction by focusing on timely and effective solutions. Required Skills & Attributes: Strong technical understanding of ITSM, Windows10/11, Office 365, and common IT infrastructure. Knowledge and hands-on experience with HP/Lenovo hardware and printers. Excellent more »
role is inside IR35 Key Responsibilities: Provide technical support and troubleshooting for end-user devices, including hardware and software issues. Manage and support Windows10/11 environments and related software and applications. Support and troubleshoot mobile devices, particularly BlackBerry and iPhones. Build, configure, replace, and … such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices more »
role is inside IR35 Key Responsibilities: Provide technical support and troubleshooting for end-user devices, including hardware and software issues. Manage and support Windows10/11 environments and related software and applications. Support and troubleshoot mobile devices, particularly BlackBerry and iPhones. Build, configure, replace, and … such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices more »
service improvement opportunities and communicate these to the EUD Senior Engineers. Characteristics of the Role Experience: Proven experience in ICT operational delivery, supporting Windows10, smartphones, laptops, and desktops, and resolving incidents and problems. Skills: Strong troubleshooting and diagnostic skills, and a commitment to excellent customer … Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows10, smartphones, laptops, and desktops. Experience in resolving incidents, requests, and problems. Capability to identify and deliver service improvements. Strong customer service more »
cause analysis and fault diagnosis. Support and troubleshoot Active Directory , Group Policy , and SCCM (used for all updates). Monitor deployments and maintain Windows estate, including Windows10/11 . Provide support for Citrix Virtual Apps and Desktops . Ensure effective communication with … end users and provide exceptional customer-facing support. Technical Skills: Windows OS support in a live environment. SCCM/MECM for systems management and deployment. Experience with Office365 , OneDrive , Teams , and modern web browsers. Hardware support, fault diagnosis, and configuration. Networking concepts, including VPNs. PowerShell scripting and software more »
installation/upgrade/break fix for desktop, laptop, and server Smarthpone support Network patching and troubleshooting Essential Skills and Qualifications: Knowledge of MicrosoftWindows10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers … to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification MicrosoftWindows 7/10 training and certification If you have the skill required, please apply now more »
/upgrade/break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of MicrosoftWindows10 Operating Systems Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory Users and Computers … to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification MicrosoftWindows 7/10 training and certification If you have the skill required, please apply now more »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Coltech Recruitment
join their team for a 6 month contract. Job Responsibilities: The WINTEL Engineering Service will support the technical team installing, configuring and updating Windows servers and software components of the client's solution and development environment. The target environments are heavily virtualised. This work will also entail working … with other teams to troubleshoot and diagnose technical issues. Installation, configuration, maintenance, administration, and support of Windows servers and related infrastructure, including in a virtualised environment. Installation and configuration of Microsoft enterprise products including but not limited to, Active Directory, Group Policy, SQL, Exchange, Skype, WSUS, PKI and … artefacts. Supporting wider systems testing activities. Working with Service Management to resolve issues. Server and storage hardware installation in a data centre environment Windows Server build and configuration, including GPU support. Support for application installation and configuration team Infrastructure configuration (Active Directory, firewall, proxies etc) to support application. more »
to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows10 to windows 11 Skills/Experience: Microsoft Configuration Manager.* - top skill needed. Microsoft AppV.* - top skill needed. Ivanti Workspace more »
Service/Incident Management (BMC Remedy) - Network background with experience of Switch/Router/Firewall configuration. CCNA/CCNP desired. - Technical capability Windows Server & Administration Tools (Active Directory, Group Policy, DNS, Certs, PKI), Windows10 - Experience in Microsoft technologies: SQL, Exchange, Skype, SharePoint … to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as more »
clearance and has worked supporting central government clients. Good working knowledge of Microsoft O/S and applications, including but not limited to Windows Server, Exchange, SQL, Windows10, Office365 plus general networking technologies. Excellent written and verbal communication with exemplary customer facing skills. more »
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Telefonica Tech UK Ltd
. Working alongside various teams and vendors you will grow the skills to design, develop and test infrastructure solutions. Main project will be Windows 11 rollout. You`ll be responsible with assisting the existing engineering team and work with end user services team worldwide as we upgrade the … global desktop estate to Windows 11. Develop new solutions to meet business requirements where no solutions currently exist Engineering and development of custom solutions with various tooling such as PowerShell and scripting Work alongside our teams to advance and customise high quality designs and documentation for solutions Work … workplace technologies in using Microsoft Endpoint Manager, Azure Active Directory, Intune, Microsoft 365, Power Automate, Citrix Cloud, AWS. Operation and further development of Windows10/11 and new features (Evergreen) Certification and integration of new hardware including Drivers and BIOS Work alongside our Cyber Security more »
the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
VIQU Limited
and onsite support in a Microsoft environment. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment: Windows10 Office 365 Exchange Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to more »
services, data centers, server configuration, and to ensure that client needs are met. Participates in requirements definition, specification, design, development, and integration of MicrosoftWindows systems and on projects to ensure services adhere to client specifications. Tests, integrates, maintains, and addresses escalated problems related to Wintel systems for … trouble management support on already established Wintel servers and desktop devices. Supports periodic patching, maintenance and upgrades of Wintel computer environments. Essential Skills - Windows Server 2016/2019, Windows10 and Active Directory DV clearance as a minimum Organisation skills to balance and prioritise more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Pearson Whiffin IT & Digital
role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows10, VPN Passionate about IT and providing customer service Microsoft products Azure, Azure AD more »
role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows10, VPN Passionate about IT and providing customer service Microsoft products – Azure, Azure AD Package: £290 a day 3 month rolling contract more »
to face customer support. Excellent communication skills to work with IT support group and keep customers informed. Proven knowledge and expertise within a MicrosoftWindows environment (ideally within an enterprise domain business model) including familiarity with Active Directory, software deployment technologies (SMS, SCCM, etc.), Group Policy Objects and … remote control methods. Proven desktop support knowledge and expertise specifically for Windows10 operating systems, Office 365, MS Intune and Lenovo desktop and laptop hardware. Knowledge and expertise in supporting Apple Mac OS and iOS software desirable. Experience in setting up and deploying mobile devices is more »
resolve issues with desktop PCs, laptops, mobile devices (iPhones and iPads), and a variety of software applications, including: Microsoft Office Suite Office 365 Windows10 & 11 Client-side troubleshooting Configuration & Administration : Set up and manage configurations for operating systems and common business applications. Administer Active Directory … and team safety at all times. Knowledge, Experience & Skills: Qualifications : ITIL Foundation (minimum) or equivalent on-the-job experience. Technical Skills : Proficient in Windows operating systems and client applications. Knowledge of administration tools such as Active Directory, SCCM (200 & 2012), and print servers. Strong understanding of troubleshooting methodologies more »
and Creating Users Installing/Configuring Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows10/11 VPN Configuration Please note that for this role candidates will require an Enhanced DBS (Update Service) check to be more »
Service Desk Analyst Requirements Recent IT Service Desk experience within the legal Sector Previous experience of working within a Legal Service Desk Analystrole Windows10/11 – Administration & Support Service Now experience essential Law firm applications such as iManage. ITIL practices – implementing practices. Microsoft Office applications more »