possess the following: Strong knowledge of IT infrastructure components, including servers, networks, databases, and storage systems. Experience with monitoring tools, such as Nagios, SolarWinds, Zabbix, or similar. Familiarity with ITIL processes, including incident management, problem management, change management, configuration management, and service capacity management. Proficient in event management techniques and more »
is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of Networking, firewalls, network monitoring tools My client is keen to more »