The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 122 125 123
Rank change year-on-year
+3 -2
Contract jobs requiring a 2nd Line Support Analyst 3 1 5
As % of all contract IT jobs located in Berkshire 0.12% 0.035% 0.18%
As % of the Job Titles category 0.13% 0.038% 0.20%
Number of daily rates quoted 1 0 2
Average daily rate £140 - £155
UK excluding London average daily rate £150 £150 £123
% change year-on-year
- +22.44%
Number of hourly rates quoted 1 1 3
Average hourly rate £20.50 £16.50 £20.00
Average hourly rate % change year-on-year
+24.24% -17.50%
UK excluding London average hourly rate £15.50 £14.50 £15.50
% change year-on-year
+6.89% -6.45%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2335 2618 2528
As % of all contract IT jobs located in Berkshire 93.40% 92.51% 92.87%
Number of daily rates quoted 1237 1365 1289
Average daily rate £400 £390 £365
Average daily rate % change year-on-year
+2.56% +6.84%
90% offered a daily rate of more than £253 £225 £212
10% offered a daily rate of more than £525 £505 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 61 85 98
Average hourly rate £14.25 £17.50 £18.00
Average hourly rate % change year-on-year
-18.57% -2.77%
90% offered a hourly rate of more than £10.50 £13.00 £12.50
10% offered a hourly rate of more than £27.50 £40.00 £32.65
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

2nd Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Berkshire

2nd Line Support Analyst
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the Berkshire region.

2nd Line Support Analyst Daily Rate Trend in Berkshire

2nd Line Support Analyst
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the Berkshire region.

2nd Line Support Analyst Hourly Rate Trend in Berkshire

2nd Line Support Analyst
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +11 2 - - 2
Maidenhead - 1 £140 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 April 2016, IT contractor jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (85.71%) Microsoft
2 5 (71.43%) Windows
3 4 (57.14%) ITIL
3 4 (57.14%) Active Directory
4 3 (42.86%) VMware
4 3 (42.86%) VMware ESX
4 3 (42.86%) Windows Server 2012
4 3 (42.86%) Windows Server 2008
5 2 (28.57%) Windows Server
5 2 (28.57%) VMware Workstation
5 2 (28.57%) SCCM
5 2 (28.57%) Dell
5 2 (28.57%) Windows Server 2003
5 2 (28.57%) MS Office
5 2 (28.57%) Windows XP
6 1 (14.29%) Cisco
6 1 (14.29%) MS Excel
6 1 (14.29%) COM
6 1 (14.29%) MCP
6 1 (14.29%) Intranet
6 1 (14.29%) Remedy
6 1 (14.29%) Blackberry
6 1 (14.29%) Citrix
6 1 (14.29%) Microsoft Certification
6 1 (14.29%) HP
6 1 (14.29%) Data Migration
6 1 (14.29%) SC Cleared
6 1 (14.29%) DV Cleared
6 1 (14.29%) Security Cleared
6 1 (14.29%) Service Delivery

2nd Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 April 2016, IT contractor jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Office
2 1 (14.29%) MS Excel
Cloud Services
1 1 (14.29%) OneDrive
Communications & Networking
1 1 (14.29%) Firewall
1 1 (14.29%) Intranet
Libraries, Frameworks & Software Standards
1 1 (14.29%) COM
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) Smartphone
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows Server 2008
2 3 (42.86%) Windows Server 2012
3 2 (28.57%) Windows Server
3 2 (28.57%) Windows Server 2003
3 2 (28.57%) Windows XP
4 1 (14.29%) Windows 10
4 1 (14.29%) Windows 7
Processes & Methodologies
1 4 (57.14%) ITIL
2 1 (14.29%) Data Migration
2 1 (14.29%) ITIL V3
2 1 (14.29%) Migration
2 1 (14.29%) Service Delivery
Qualifications
1 1 (14.29%) DV Cleared
1 1 (14.29%) MCP
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) MOS
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
System Software
1 4 (57.14%) Active Directory
2 3 (42.86%) VMware ESX
3 2 (28.57%) VMware Workstation
4 1 (14.29%) Hyper-V
4 1 (14.29%) VMware ESXi
4 1 (14.29%) vSphere
Systems Management
1 2 (28.57%) SCCM
Vendors
1 6 (85.71%) Microsoft
2 3 (42.86%) VMware
3 2 (28.57%) Dell
4 1 (14.29%) Cisco
4 1 (14.29%) Citrix
4 1 (14.29%) Google
4 1 (14.29%) HP
4 1 (14.29%) Remedy
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