The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 211 187 217
Rank change year-on-year
-24 +30
Permanent jobs requiring a 2nd Line Support Analyst 6 32 7
As % of all permanent IT jobs located in Berkshire 0.12% 0.57% 0.13%
As % of the Job Titles category 0.13% 0.61% 0.14%
Number of salaries quoted 6 32 7
Average salary £28,500 £25,500 £23,500
Average salary % change year-on-year
+11.76% +8.51%
90% offered a salary of more than £26,000 £22,500 £20,900
10% offered a salary of more than £33,750 £34,550 £27,500
UK excluding London average salary £24,500 £25,000 £24,500
% change year-on-year
-2.00% +2.04%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4742 5220 5077
As % of all permanent IT jobs located in Berkshire 93.57% 93.01% 93.78%
Number of salaries quoted 3585 3788 4062
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,500 £27,000 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Berkshire

2nd Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Berkshire region.

2nd Line Support Analyst Salary Trend in Berkshire

2nd Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough -9 2 £26,000 +1.96%
Reading -11 2 £33,250 +25.47%
Newbury +2 1 £29,500 +28.26%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 June 2015, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 11 (68.75%) Windows
2 9 (56.25%) SQL
3 8 (50.00%) ITIL
4 7 (43.75%) Service Delivery
5 4 (25.00%) Internet
5 4 (25.00%) Citrix
5 4 (25.00%) Degree
6 3 (18.75%) Puppet
6 3 (18.75%) Google Apps
6 3 (18.75%) Google
6 3 (18.75%) DevOps
6 3 (18.75%) Amazon AWS
6 3 (18.75%) DNS
6 3 (18.75%) SLA
6 3 (18.75%) Web Services
6 3 (18.75%) Samba
6 3 (18.75%) VMware
7 2 (12.50%) Microsoft
7 2 (12.50%) Analytical Skills
7 2 (12.50%) SCCM
7 2 (12.50%) Windows 8
7 2 (12.50%) Root Cause Analysis
7 2 (12.50%) Finance
7 2 (12.50%) Windows 7
8 1 (6.25%) SaaS
8 1 (6.25%) Mobile App
8 1 (6.25%) VMware Infrastructure
8 1 (6.25%) Windows Server 2008
8 1 (6.25%) SQL Server 2008
8 1 (6.25%) Mac OS

2nd Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 June 2015, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) IIS
1 1 (6.25%) MS Exchange
Applications
1 1 (6.25%) MS Excel
Cloud Services
1 3 (18.75%) Amazon AWS
1 3 (18.75%) Google Apps
2 1 (6.25%) SaaS
Communications & Networking
1 4 (25.00%) Internet
2 3 (18.75%) DNS
3 1 (6.25%) IP Telephony
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) SQL Server Reporting Services
1 1 (6.25%) SQL Server Integration Services
1 1 (6.25%) SQL Server 2008
General
1 2 (12.50%) Finance
2 1 (6.25%) Local Government
Libraries, Frameworks & Software Standards
1 3 (18.75%) Web Services
Miscellaneous
1 2 (12.50%) Analytical Skills
2 1 (6.25%) Mobile App
Operating Systems
1 11 (68.75%) Windows
2 2 (12.50%) Windows 7
2 2 (12.50%) Windows 8
3 1 (6.25%) Windows Server 2008
3 1 (6.25%) Mac OS
Processes & Methodologies
1 8 (50.00%) ITIL
2 7 (43.75%) Service Delivery
3 3 (18.75%) DevOps
4 2 (12.50%) Root Cause Analysis
5 1 (6.25%) Coaching
5 1 (6.25%) Change Management
5 1 (6.25%) Business Continuity
5 1 (6.25%) Business Intelligence
Programming Languages
1 9 (56.25%) SQL
2 1 (6.25%) T-SQL
Qualifications
1 4 (25.00%) Degree
2 1 (6.25%) ITIL Certification
2 1 (6.25%) MOS
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 3 (18.75%) Samba
2 1 (6.25%) VMware Infrastructure
2 1 (6.25%) Hyper-V
2 1 (6.25%) Active Directory
Systems Management
1 3 (18.75%) Puppet
2 2 (12.50%) SCCM
Vendors
1 4 (25.00%) Citrix
2 3 (18.75%) VMware
2 3 (18.75%) Google
3 2 (12.50%) Microsoft
4 1 (6.25%) HP
4 1 (6.25%) Avaya
4 1 (6.25%) LANDesk
4 1 (6.25%) Cisco