The statistics below represent IT jobs advertised across the Berkshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
South East / Berkshire
Rank 174 218 224
Rank change year-on-year
+44 +6
Permanent jobs requiring a 2nd Line Support Analyst 6 13 8
As % of all permanent IT jobs located in Berkshire 0.18% 0.26% 0.15%
As % of the Job Titles category 0.19% 0.27% 0.15%
Number of salaries quoted 6 12 8
Median salary £26,500 £27,000 £27,500
Median salary % change year-on-year
-1.85% -1.81%
90% offered a salary of more than £23,250 £26,500 £26,300
10% offered a salary of more than £33,250 £31,500 £31,000
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year
-5.66% +6.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3226 4832 5279
As % of all permanent IT jobs located in Berkshire 95.30% 94.97% 95.91%
Number of salaries quoted 2606 3967 3949
Median salary £47,500 £48,000 £45,000
Median salary % change year-on-year
-1.04% +6.66%
90% offered a salary of more than £27,500 £29,000 £26,500
10% offered a salary of more than £72,500 £67,500 £68,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Berkshire

2nd Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Berkshire region.

2nd Line Support Analyst Salary Trend in Berkshire

2nd Line Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Berkshire region over the 3 months to 26 February 2017.

2nd Line Support Analyst Salary Histogram in Berkshire

2nd Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 4 £26,500 -
Newbury - 1 £22,500 -
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support Analyst in the job title.

1 12 (80.00%) Windows
2 6 (40.00%) Active Directory
2 6 (40.00%) Microsoft
3 5 (33.33%) LAN
3 5 (33.33%) Office 365
4 4 (26.67%) Windows 7
4 4 (26.67%) WAN
4 4 (26.67%) TCP/IP
4 4 (26.67%) VPN
5 3 (20.00%) VMware
5 3 (20.00%) DNS
5 3 (20.00%) DHCP
5 3 (20.00%) Windows Server
5 3 (20.00%) VMware Infrastructure
5 3 (20.00%) Mentoring
6 2 (13.33%) Windows 8
6 2 (13.33%) Skype
6 2 (13.33%) Exchange Server 2013
6 2 (13.33%) Virtual Desktop
6 2 (13.33%) SLA
6 2 (13.33%) Microsoft Certification
6 2 (13.33%) Unix
6 2 (13.33%) Symantec
6 2 (13.33%) CRM
6 2 (13.33%) Solaris
6 2 (13.33%) C++
6 2 (13.33%) HTML
6 2 (13.33%) Java
6 2 (13.33%) .NET
6 2 (13.33%) J2EE

2nd Line Support Analyst Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Exchange Server 2013
1 2 (13.33%) IIS
2 1 (6.67%) Skype for Business
Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Office
Cloud Services
1 5 (33.33%) Office 365
2 1 (6.67%) Microsoft Azure
Communications & Networking
1 5 (33.33%) LAN
2 4 (26.67%) TCP/IP
2 4 (26.67%) VPN
2 4 (26.67%) WAN
3 3 (20.00%) DHCP
3 3 (20.00%) DNS
4 2 (13.33%) IP Telephony
4 2 (13.33%) Skype
5 1 (6.67%) ADSL
5 1 (6.67%) Ethernet
5 1 (6.67%) Firewall
5 1 (6.67%) VLAN
5 1 (6.67%) VoIP
General
1 2 (13.33%) Finance
Libraries, Frameworks & Software Standards
1 2 (13.33%) .NET
1 2 (13.33%) CSS
1 2 (13.33%) HTML
1 2 (13.33%) J2EE
Miscellaneous
1 1 (6.67%) PKI
Operating Systems
1 12 (80.00%) Windows
2 4 (26.67%) Windows 7
3 3 (20.00%) Windows Server
4 2 (13.33%) Solaris
4 2 (13.33%) Unix
4 2 (13.33%) Windows 8
4 2 (13.33%) Windows Mobile
5 1 (6.67%) Linux
5 1 (6.67%) Windows 10
5 1 (6.67%) Windows Phone
5 1 (6.67%) Windows Server 2008
5 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 3 (20.00%) Mentoring
2 2 (13.33%) CRM
2 2 (13.33%) ITIL
3 1 (6.67%) Change Management
3 1 (6.67%) ITSM
3 1 (6.67%) Service Management
3 1 (6.67%) Software Delivery
3 1 (6.67%) Stakeholder Management
3 1 (6.67%) Time Management
Programming Languages
1 2 (13.33%) C++
1 2 (13.33%) Java
2 1 (6.67%) PowerShell
Qualifications
1 2 (13.33%) Degree
1 2 (13.33%) Microsoft Certification
2 1 (6.67%) CCNA
2 1 (6.67%) Cisco Certification
2 1 (6.67%) MCITP
2 1 (6.67%) MCP
2 1 (6.67%) MCSA
2 1 (6.67%) MCSE
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 6 (40.00%) Active Directory
2 3 (20.00%) VMware Infrastructure
3 2 (13.33%) Virtual Desktop
4 1 (6.67%) Hyper-V
Vendors
1 6 (40.00%) Microsoft
2 3 (20.00%) VMware
3 2 (13.33%) Symantec
4 1 (6.67%) Citrix
4 1 (6.67%) Oracle
4 1 (6.67%) Salesforce.com
4 1 (6.67%) SAP