The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 210 214 188
Rank change year-on-year
+4 -26
Permanent jobs requiring a 2nd Line Support Analyst 6 5 17
As % of all permanent IT jobs located in Berkshire 0.116% 0.081% 0.322%
As % of the Job Titles category 0.123% 0.086% 0.342%
Number of salaries quoted 6 3 13
Average salary £26,500 £24,000 £26,000
Average salary % change year-on-year
+10.41% -7.69%
90% offered a salary of more than £24,250 £22,800 £25,000
10% offered a salary of more than £36,250 £32,800 £32,500
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4862 5796 4977
As % of all permanent IT jobs located in Berkshire 94.10% 94.44% 94.28%
Number of salaries quoted 3861 4940 4138
Average salary £42,500 £42,500 £42,000
Average salary % change year-on-year
- +1.19%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Berkshire region.

Berkshire 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Berkshire region over the 3 months to 23 May 2013.

Berkshire 2nd Line Support Analyst Salary Histogram

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Reading - 3 £26,500 -
Newbury - 1 £29,000 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 7 (77.78%) Windows
2 5 (55.56%) MS Excel
3 4 (44.44%) TCP/IP
3 4 (44.44%) MS Office
3 4 (44.44%) Finance
3 4 (44.44%) Microsoft
3 4 (44.44%) Windows Server 2008
4 3 (33.33%) iPad
4 3 (33.33%) VMware
4 3 (33.33%) Blackberry
4 3 (33.33%) SQL Server
4 3 (33.33%) Cisco
4 3 (33.33%) MS Exchange
5 2 (22.22%) SQL
5 2 (22.22%) ITIL
6 1 (11.11%) Problem Management
6 1 (11.11%) Fat Client
6 1 (11.11%) Active Directory
6 1 (11.11%) Citrix
6 1 (11.11%) Microsoft Certification
6 1 (11.11%) Lotus
6 1 (11.11%) Thin Client
6 1 (11.11%) Windows Server 2003
6 1 (11.11%) Service Delivery
6 1 (11.11%) Automotive
6 1 (11.11%) MCP
6 1 (11.11%) UNIX
6 1 (11.11%) Oracle
6 1 (11.11%) PL/SQL
6 1 (11.11%) LAN

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) MS Exchange
2 1 (11.11%) Lotus Notes
Applications
1 5 (55.56%) MS Excel
2 4 (44.44%) MS Office
Communications & Networking
1 4 (44.44%) TCP/IP
2 1 (11.11%) LAN
2 1 (11.11%) WAN
Database & Business Intelligence
1 3 (33.33%) SQL Server
General
1 4 (44.44%) Finance
2 1 (11.11%) Automotive
Miscellaneous
1 3 (33.33%) iPad
1 3 (33.33%) Blackberry
2 1 (11.11%) Fat Client
2 1 (11.11%) Thin Client
2 1 (11.11%) Client/Server
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Windows Server 2008
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) UNIX
3 1 (11.11%) Windows XP
Processes & Methodologies
1 2 (22.22%) ITIL
2 1 (11.11%) Problem Management
2 1 (11.11%) Service Delivery
Programming Languages
1 2 (22.22%) SQL
2 1 (11.11%) PL/SQL
Qualifications
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) MCP
System Software
1 1 (11.11%) Active Directory
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) VMware
2 3 (33.33%) Cisco
3 1 (11.11%) Citrix
3 1 (11.11%) Lotus
3 1 (11.11%) Oracle