The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 196 197 -
Rank change year-on-year
+1 -
Permanent jobs requiring a 2nd Line Support Analyst 12 29 0
As % of all permanent IT jobs located in Berkshire 0.24% 0.49% -
As % of the Job Titles category 0.25% 0.53% -
Number of salaries quoted 11 25 0
Average salary £27,000 £26,000 -
Average salary % change year-on-year
+3.84% -
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4725 5426 5081
As % of all permanent IT jobs located in Berkshire 93.99% 92.59% 93.09%
Number of salaries quoted 3756 3759 3959
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £26,000 £25,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Berkshire

2nd Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Berkshire region.

2nd Line Support Analyst Salary Trend in Berkshire

2nd Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +2 4 £26,750 +0.94%
Slough -7 3 £27,000 +5.88%
Windsor +17 1 £32,500 +25.00%
Newbury +1 1 £25,000 +8.69%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 4 September 2015, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 14 (87.50%) Windows
2 8 (50.00%) VMware
3 7 (43.75%) SQL
4 6 (37.50%) ITIL
4 6 (37.50%) Windows 7
5 5 (31.25%) Service Delivery
5 5 (31.25%) Active Directory
5 5 (31.25%) Citrix
6 4 (25.00%) Cisco
6 4 (25.00%) Microsoft
6 4 (25.00%) MS Excel
6 4 (25.00%) MS Exchange
6 4 (25.00%) Finance
6 4 (25.00%) Windows Server 2008
7 3 (18.75%) Firewall
7 3 (18.75%) SCCM
7 3 (18.75%) VMware Infrastructure
7 3 (18.75%) Manufacturing
7 3 (18.75%) Exchange Server 2010
7 3 (18.75%) Windows 8
7 3 (18.75%) Windows Server 2012
7 3 (18.75%) LAN
7 3 (18.75%) WAN
7 3 (18.75%) DHCP
7 3 (18.75%) TCP/IP
7 3 (18.75%) DNS
7 3 (18.75%) MS Office
7 3 (18.75%) SLA
7 3 (18.75%) Analytical Skills
8 2 (12.50%) Hyper-V

2nd Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 4 September 2015, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 3 (18.75%) Exchange Server 2010
3 1 (6.25%) Exchange Server 2013
3 1 (6.25%) IIS
3 1 (6.25%) JBoss
Applications
1 4 (25.00%) MS Excel
2 3 (18.75%) MS Office
Business Applications
1 1 (6.25%) SAP Oil and Gas
Cloud Services
1 1 (6.25%) SaaS
1 1 (6.25%) Office 365
Communications & Networking
1 3 (18.75%) LAN
1 3 (18.75%) WAN
1 3 (18.75%) DHCP
1 3 (18.75%) TCP/IP
1 3 (18.75%) Firewall
1 3 (18.75%) DNS
2 2 (12.50%) Cisco IOS
2 2 (12.50%) VPN
3 1 (6.25%) Wi-Fi
3 1 (6.25%) Wireless
3 1 (6.25%) IP Telephony
3 1 (6.25%) Internet
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) SQL Server Reporting Services
1 1 (6.25%) SQL Server Integration Services
1 1 (6.25%) SQL Server 2008
General
1 4 (25.00%) Finance
2 3 (18.75%) Manufacturing
3 1 (6.25%) Advertising
3 1 (6.25%) Local Government
3 1 (6.25%) Marketing
3 1 (6.25%) Electronics
3 1 (6.25%) Telecoms
Miscellaneous
1 3 (18.75%) Analytical Skills
2 1 (6.25%) DTV
2 1 (6.25%) Mobile App
Operating Systems
1 14 (87.50%) Windows
2 6 (37.50%) Windows 7
3 4 (25.00%) Windows Server 2008
4 3 (18.75%) Windows 8
4 3 (18.75%) Windows Server 2012
5 2 (12.50%) Linux
6 1 (6.25%) Red Hat Enterprise Linux
6 1 (6.25%) UNIX
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) Service Delivery
3 2 (12.50%) Business Intelligence
4 1 (6.25%) Change Management
4 1 (6.25%) ITSM
4 1 (6.25%) Business Continuity
4 1 (6.25%) Programme Management
4 1 (6.25%) Incident Management
4 1 (6.25%) Digital Marketing
4 1 (6.25%) Root Cause Analysis
4 1 (6.25%) Coaching
Programming Languages
1 7 (43.75%) SQL
2 1 (6.25%) T-SQL
2 1 (6.25%) Java
Qualifications
1 1 (6.25%) ITIL Certification
1 1 (6.25%) MOS
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 5 (31.25%) Active Directory
2 3 (18.75%) VMware Infrastructure
3 2 (12.50%) Hyper-V
Systems Management
1 3 (18.75%) SCCM
2 2 (12.50%) FortiGate
Vendors
1 8 (50.00%) VMware
2 5 (31.25%) Citrix
3 4 (25.00%) Cisco
3 4 (25.00%) Microsoft
4 1 (6.25%) HP
4 1 (6.25%) Avaya
4 1 (6.25%) Red Hat
4 1 (6.25%) LANDesk
4 1 (6.25%) SAP
Berkshire
Global Technology Solutions Ltd
Salary: £23827 per annum
Posted: 3 days ago