The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 215 220 224
Rank change year-on-year
+5 +4
Permanent jobs requiring a 2nd Line Support Analyst 11 3 5
As % of all permanent IT jobs located in Berkshire 0.19% 0.056% 0.081%
As % of the Job Titles category 0.20% 0.060% 0.085%
Number of salaries quoted 10 3 2
Average salary £30,500 £26,500 £30,500
Average salary % change year-on-year
+15.09% -13.11%
90% offered a salary of more than £22,250 £25,300 £26,900
10% offered a salary of more than £35,000 £40,100 £34,100
UK excluding London average salary £23,500 £24,500 £24,000
% change year-on-year
-4.08% +2.08%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5473 4979 5887
As % of all permanent IT jobs located in Berkshire 93.03% 93.54% 94.81%
Number of salaries quoted 3975 3912 5060
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Berkshire

2nd Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Berkshire region.

2nd Line Support Analyst Salary Trend in Berkshire

2nd Line Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Berkshire region over the 3 months to 18 April 2014.

2nd Line Support Analyst Salary Histogram in Berkshire

2nd Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Slough - 5 £35,000 -
Reading 0 1 £20,000 -24.52%
Maidenhead - 1 £22,500 - 1
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 April 2014, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 15 (62.50%) Windows
2 7 (29.17%) MS Excel
2 7 (29.17%) ITIL
3 6 (25.00%) Linux
3 6 (25.00%) Windows 7
4 5 (20.83%) Degree
4 5 (20.83%) MS Office
4 5 (20.83%) SQL
4 5 (20.83%) Microsoft
4 5 (20.83%) Citrix
5 4 (16.67%) Active Directory
5 4 (16.67%) HTML
5 4 (16.67%) Java
5 4 (16.67%) XML
5 4 (16.67%) DHCP
6 3 (12.50%) Windows Server 2008
6 3 (12.50%) Project Planning
6 3 (12.50%) IBM Notes
6 3 (12.50%) Service Delivery
6 3 (12.50%) VMware
6 3 (12.50%) TCP/IP
6 3 (12.50%) Lotus
6 3 (12.50%) Apple
7 2 (8.33%) Windows Server 2003
7 2 (8.33%) VPN
7 2 (8.33%) Windows XP
7 2 (8.33%) MS Exchange
7 2 (8.33%) LAN
7 2 (8.33%) WAN
7 2 (8.33%) UNIX

2nd Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Berkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.50%) IBM Notes
2 2 (8.33%) MS Exchange
2 2 (8.33%) Exchange Server 2007
3 1 (4.17%) Exchange Server 2010
3 1 (4.17%) Exchange Server 2003
Applications
1 7 (29.17%) MS Excel
2 5 (20.83%) MS Office
Cloud Services
1 2 (8.33%) SaaS
2 1 (4.17%) Office 365
Communications & Networking
1 4 (16.67%) DHCP
2 3 (12.50%) TCP/IP
3 2 (8.33%) VPN
3 2 (8.33%) LAN
3 2 (8.33%) WAN
4 1 (4.17%) Firewall
4 1 (4.17%) Ethernet
4 1 (4.17%) DNS
Database & Business Intelligence
1 1 (4.17%) SQL Server 2005
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2000
General
1 2 (8.33%) Telecoms
2 1 (4.17%) Finance
2 1 (4.17%) Advertising
Libraries, Frameworks & Software Standards
1 4 (16.67%) HTML
1 4 (16.67%) XML
Miscellaneous
1 1 (4.17%) Fat Client
1 1 (4.17%) Thin Client
Operating Systems
1 15 (62.50%) Windows
2 6 (25.00%) Linux
2 6 (25.00%) Windows 7
3 3 (12.50%) Windows Server 2008
4 2 (8.33%) Windows Server 2003
4 2 (8.33%) Windows XP
4 2 (8.33%) UNIX
5 1 (4.17%) Windows 2000 Server
5 1 (4.17%) Windows 2000
5 1 (4.17%) Mac OS X
Processes & Methodologies
1 7 (29.17%) ITIL
2 3 (12.50%) Project Planning
2 3 (12.50%) Service Delivery
3 2 (8.33%) Security Management
3 2 (8.33%) Service Management
4 1 (4.17%) Change Control
4 1 (4.17%) Requirements Management
4 1 (4.17%) Change Management
Programming Languages
1 5 (20.83%) SQL
2 4 (16.67%) Java
Qualifications
1 5 (20.83%) Degree
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 4 (16.67%) Active Directory
2 2 (8.33%) VMware Infrastructure
3 1 (4.17%) XenApp
3 1 (4.17%) XenDesktop
3 1 (4.17%) Terminal Services
Systems Management
1 1 (4.17%) SCCM
1 1 (4.17%) WSUS
1 1 (4.17%) Backup Exec
1 1 (4.17%) Norton AntiVirus
Vendors
1 5 (20.83%) Microsoft
1 5 (20.83%) Citrix
2 3 (12.50%) VMware
2 3 (12.50%) Lotus
2 3 (12.50%) Apple
3 1 (4.17%) Dell KACE
3 1 (4.17%) SonicWALL
3 1 (4.17%) Cisco
3 1 (4.17%) Veritas
3 1 (4.17%) Symantec
Maidenhead, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago