The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 246 240 224
Rank change year-on-year
-6 -16
Contract jobs requiring a 2nd Line Support Analyst 19 35 35
As % of all contract IT jobs located in the South East 0.22% 0.36% 0.38%
As % of the Job Titles category 0.24% 0.38% 0.40%
Number of daily rates quoted 12 16 11
Median daily rate £155 £230 £120
Median daily rate % change year-on-year
-32.60% +91.66%
90% offered a daily rate of more than £105 £134 £105
10% offered a daily rate of more than £200 £230 £210
UK excluding London median daily rate £160 £155 £165
% change year-on-year
+3.22% -6.06%
Number of hourly rates quoted 2 13 8
Median hourly rate £20.00 £18.25 £16.57
Median hourly rate % change year-on-year
+9.58% +10.13%
UK excluding London median hourly rate £14.25 £16.00 £16.14
% change year-on-year
-10.93% -0.86%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8085 9312 8791
As % of all contract IT jobs located in the South East 93.98% 94.99% 94.55%
Number of daily rates quoted 4891 5575 4868
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £203
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 359 439 429
Median hourly rate £21.50 £17.00 £16.50
Median hourly rate % change year-on-year
+26.47% +3.03%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £48.00 £40.00 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Daily Rate Trend in the South East

2nd Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Hourly Rate Trend in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +17 6 £105 -
Hampshire +2 6 £125 - 1
Surrey +1 4 £188 +1.35% 2
Oxfordshire -11 1 £150 -34.78%
Kent - 1 £225 - 1
Middlesex - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 36 (73.47%) Windows
2 27 (55.10%) Microsoft
3 25 (51.02%) Active Directory
4 17 (34.69%) MS Office
5 16 (32.65%) MS Exchange
6 15 (30.61%) ITIL
7 14 (28.57%) MS Excel
8 13 (26.53%) TCP/IP
9 12 (24.49%) Retail
10 11 (22.45%) Windows 7
10 11 (22.45%) Windows Server
11 9 (18.37%) Driving Licence
11 9 (18.37%) Citrix
12 8 (16.33%) Blackberry
12 8 (16.33%) Incident Management
12 8 (16.33%) Windows Server 2008
13 7 (14.29%) Analytical Skills
13 7 (14.29%) Finance
13 7 (14.29%) Microsoft Certification
13 7 (14.29%) LAN
13 7 (14.29%) Windows XP
13 7 (14.29%) MCP
14 6 (12.24%) WAN
14 6 (12.24%) SLA
14 6 (12.24%) Service Management
14 6 (12.24%) SCCM
14 6 (12.24%) Office 365
14 6 (12.24%) Apple iOS
15 5 (10.20%) German Language
15 5 (10.20%) Automotive

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (32.65%) MS Exchange
2 4 (8.16%) Blackberry Enterprise Server
2 4 (8.16%) Exchange Server 2003
2 4 (8.16%) Exchange Server 2007
2 4 (8.16%) IBM Notes
3 3 (6.12%) SharePoint
3 3 (6.12%) SharePoint 2010
4 2 (4.08%) Exchange Server 2010
4 2 (4.08%) Skype for Business
5 1 (2.04%) Apache
5 1 (2.04%) Exchange Server 2013
Applications
1 17 (34.69%) MS Office
2 14 (28.57%) MS Excel
3 4 (8.16%) Acrobat
Cloud Services
1 6 (12.24%) Office 365
2 1 (2.04%) OneDrive
Communications & Networking
1 13 (26.53%) TCP/IP
2 7 (14.29%) LAN
3 6 (12.24%) WAN
4 5 (10.20%) Internet
5 4 (8.16%) DHCP
5 4 (8.16%) DNS
5 4 (8.16%) VPN
6 3 (6.12%) Network Security
7 2 (4.08%) Firewall
7 2 (4.08%) Wireless
8 1 (2.04%) Ethernet
8 1 (2.04%) Extranet
8 1 (2.04%) PBX
8 1 (2.04%) Skype
8 1 (2.04%) VoIP
8 1 (2.04%) Wi-Fi
Database & Business Intelligence
1 2 (4.08%) SAP BI
General
1 12 (24.49%) Retail
2 7 (14.29%) Finance
3 5 (10.20%) Automotive
3 5 (10.20%) German Language
4 4 (8.16%) Telecoms
5 2 (4.08%) Advertising
6 1 (2.04%) Banking
6 1 (2.04%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.04%) COM
Miscellaneous
1 9 (18.37%) Driving Licence
2 8 (16.33%) Blackberry
3 7 (14.29%) Analytical Skills
4 3 (6.12%) Smartphone
5 1 (2.04%) Clustering
5 1 (2.04%) EPoS
5 1 (2.04%) Life Science
5 1 (2.04%) PACS
5 1 (2.04%) Video Conferencing
Operating Systems
1 36 (73.47%) Windows
2 11 (22.45%) Windows 7
2 11 (22.45%) Windows Server
3 8 (16.33%) Windows Server 2008
4 7 (14.29%) Windows XP
5 6 (12.24%) Apple iOS
6 4 (8.16%) Windows 2000
7 2 (4.08%) Windows 8
7 2 (4.08%) Windows Server 2012
8 1 (2.04%) Linux
8 1 (2.04%) Windows 10
8 1 (2.04%) Windows NT
8 1 (2.04%) Windows Server 2003
Processes & Methodologies
1 15 (30.61%) ITIL
2 8 (16.33%) Incident Management
3 6 (12.24%) Service Management
4 5 (10.20%) B2C
4 5 (10.20%) Change Management
5 4 (8.16%) Kalman Filter
5 4 (8.16%) Service Delivery
6 3 (6.12%) Email Filtering
6 3 (6.12%) ITIL V3
6 3 (6.12%) Software Deployment
6 3 (6.12%) Web Filtering
7 2 (4.08%) Business Intelligence
7 2 (4.08%) Release Management
8 1 (2.04%) Asset Management
8 1 (2.04%) ITSM
8 1 (2.04%) Load Balancing
8 1 (2.04%) Migration
8 1 (2.04%) Problem Management
8 1 (2.04%) Wealth Management
8 1 (2.04%) Workflow
Programming Languages
1 3 (6.12%) SQL
2 1 (2.04%) Java
2 1 (2.04%) PowerShell
Qualifications
1 7 (14.29%) MCP
1 7 (14.29%) Microsoft Certification
2 4 (8.16%) MCDST
2 4 (8.16%) MCSE
3 2 (4.08%) CCNA
3 2 (4.08%) Cisco Certification
3 2 (4.08%) Degree
Quality Assurance & Compliance
1 6 (12.24%) SLA
System Software
1 25 (51.02%) Active Directory
2 4 (8.16%) Terminal Services
2 4 (8.16%) XenApp
3 1 (2.04%) Hyper-V
3 1 (2.04%) VMware ESX
3 1 (2.04%) VMware ESXi
3 1 (2.04%) vSphere
Systems Management
1 6 (12.24%) SCCM
2 4 (8.16%) BMC Marimba
2 4 (8.16%) DameWare
3 2 (4.08%) Backup Exec
Vendors
1 27 (55.10%) Microsoft
2 9 (18.37%) Citrix
3 4 (8.16%) Adobe
3 4 (8.16%) BMC
3 4 (8.16%) Lotus
3 4 (8.16%) PeopleSoft
4 3 (6.12%) Cisco
4 3 (6.12%) HP
4 3 (6.12%) LANDesk
4 3 (6.12%) ThinPrint
4 3 (6.12%) VMware
5 2 (4.08%) Dell
5 2 (4.08%) Remedy
5 2 (4.08%) SAP
5 2 (4.08%) ServiceNow
5 2 (4.08%) Symantec
6 1 (2.04%) Apple
6 1 (2.04%) CA
6 1 (2.04%) Google
Fareham
Spectrum IT
Posted: 12 days ago