2nd Line Support Analyst Contracts in the South East
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
Second Line Support Analyst
Rank 197 231 229
Rank change year-on-year
+34 -2
Contract jobs requiring a 2nd Line Support Analyst 28 16 15
As % of all contract IT jobs located in the South East 0.358% 0.158% 0.146%
As % of the Job Titles category 0.386% 0.171% 0.157%
Number of daily rates quoted 9 10 4
Average daily rate £210 £200 £180
Average daily rate % change year-on-year
+5.00% +11.11%
UK excluding London average daily rate £193 £140 £185
% change year-on-year
+37.50% -24.32%
Number of hourly rates quoted 14 2 4
Average hourly rate £13.88 £18.75 £18.00
Average hourly rate % change year-on-year
-26.00% +4.16%
90% offered a hourly rate of more than £13.00 £17.75 £13.50
10% offered a hourly rate of more than £15.85 £19.75 £19.00
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category		 7249 9360 9532
As % of all contract IT jobs located in the South East 92.69% 92.54% 92.64%
Number of daily rates quoted 3589 4188 4102
Average daily rate £350 £350 £360
Average daily rate % change year-on-year
- -2.77%
90% offered a daily rate of more than £205 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 578 719 799
Average hourly rate £17.50 £19.00 £21.00
Average hourly rate % change year-on-year
-7.89% -9.52%
90% offered a hourly rate of more than £12.00 £11.25 £11.00
10% offered a hourly rate of more than £38.75 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the South East region.

South East 2nd Line Support Analyst Daily Rate Trend

2nd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the South East region.

South East 2nd Line Support Analyst Hourly Rate Trend

2nd Line Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Buckinghamshire +12 9 £210 +43.83%
Hampshire 0 5 - -
East Sussex - 4 £210 -
Surrey +19 3 - -
Kent - 3 - -
Oxfordshire +2 2 £170 -24.44%
Berkshire +17 1 - -
West Sussex - 1 £185 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 36 (87.80%) Windows
2 22 (53.66%) Active Directory
3 17 (41.46%) Windows 7
4 16 (39.02%) MS Office
4 16 (39.02%) Microsoft
5 14 (34.15%) ITIL
6 10 (24.39%) Lotus Notes
6 10 (24.39%) Lotus
6 10 (24.39%) Windows Server 2008
7 9 (21.95%) MS Excel
7 9 (21.95%) Windows XP
7 9 (21.95%) MS Exchange
7 9 (21.95%) TCP/IP
8 8 (19.51%) Citrix
8 8 (19.51%) Internet
9 7 (17.07%) Microsoft Certification
10 6 (14.63%) Windows Server 2003
10 6 (14.63%) VMware
11 5 (12.20%) HP
11 5 (12.20%) SQL
11 5 (12.20%) Windows Vista
11 5 (12.20%) Security Cleared
11 5 (12.20%) VMware Infrastructure
12 4 (9.756%) DV Cleared
12 4 (9.756%) Degree
12 4 (9.756%) Office 365
12 4 (9.756%) MCP
12 4 (9.756%) ADSL
12 4 (9.756%) Broadband
12 4 (9.756%) LAN

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (24.39%) Lotus Notes
2 9 (21.95%) MS Exchange
3 4 (9.756%) SharePoint
4 3 (7.317%) Exchange Server 2003
Applications
1 16 (39.02%) MS Office
2 9 (21.95%) MS Excel
3 4 (9.756%) Office 365
4 2 (4.878%) MS Visio
4 2 (4.878%) MS PowerPoint
Communications & Networking
1 9 (21.95%) TCP/IP
2 8 (19.51%) Internet
3 4 (9.756%) DNS
3 4 (9.756%) ADSL
3 4 (9.756%) Broadband
3 4 (9.756%) LAN
4 3 (7.317%) VPN
4 3 (7.317%) WAN
4 3 (7.317%) DHCP
5 2 (4.878%) HTTP
5 2 (4.878%) SAN
5 2 (4.878%) 3G
5 2 (4.878%) Wi-Fi
6 1 (2.439%) Wireless
6 1 (2.439%) VLAN
6 1 (2.439%) Cisco IPT
6 1 (2.439%) VoIP
General
1 4 (9.756%) Finance
2 2 (4.878%) Advertising
3 1 (2.439%) Retail
3 1 (2.439%) French Language
3 1 (2.439%) Italian Language
3 1 (2.439%) Telecoms
Miscellaneous
1 3 (7.317%) Mathematics
2 2 (4.878%) Video Conferencing
2 2 (4.878%) Management Information System
2 2 (4.878%) PDA
3 1 (2.439%) Cloud Computing
Operating Systems
1 36 (87.80%) Windows
2 17 (41.46%) Windows 7
3 10 (24.39%) Windows Server 2008
4 9 (21.95%) Windows XP
5 6 (14.63%) Windows Server 2003
6 5 (12.20%) Windows Vista
7 2 (4.878%) UNIX
7 2 (4.878%) Windows Mobile
8 1 (2.439%) NetWare
Processes & Methodologies
1 14 (34.15%) ITIL
2 4 (9.756%) Migration
3 3 (7.317%) Problem Management
3 3 (7.317%) Service Management
3 3 (7.317%) Root Cause Analysis
4 2 (4.878%) Service Delivery
4 2 (4.878%) Data Protection
5 1 (2.439%) Network Management
5 1 (2.439%) Data Management
5 1 (2.439%) DRM
Programming Languages
1 5 (12.20%) SQL
2 1 (2.439%) C
Qualifications
1 7 (17.07%) Microsoft Certification
2 5 (12.20%) Security Cleared
3 4 (9.756%) DV Cleared
3 4 (9.756%) MCP
3 4 (9.756%) Degree
4 3 (7.317%) SC Cleared
4 3 (7.317%) MCSE
4 3 (7.317%) A+ Certification
4 3 (7.317%) ITIL Certification
5 2 (4.878%) Network+ Certification
Quality Assurance & Compliance
1 2 (4.878%) SLA
System Software
1 22 (53.66%) Active Directory
2 5 (12.20%) VMware Infrastructure
3 3 (7.317%) vSphere
4 2 (4.878%) Terminal Services
5 1 (2.439%) Novell eDirectory
5 1 (2.439%) Hyper-V
5 1 (2.439%) VMware ESXi
Systems Management
1 3 (7.317%) Backup Exec
2 1 (2.439%) ZENworks
Vendors
1 16 (39.02%) Microsoft
2 10 (24.39%) Lotus
3 8 (19.51%) Citrix
4 6 (14.63%) VMware
5 5 (12.20%) HP
6 3 (7.317%) Cisco
7 2 (4.878%) SAP
7 2 (4.878%) Compaq
7 2 (4.878%) LANDesk
7 2 (4.878%) Apple
7 2 (4.878%) Remedy
8 1 (2.439%) Symantec
8 1 (2.439%) Dell
8 1 (2.439%) Nortel
8 1 (2.439%) Avaya
8 1 (2.439%) Novell
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Last Updated Monday 20 May 2013
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