The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 223 230 215
Rank change year-on-year
+7 -15
Contract jobs requiring a 2nd Line Support Analyst 22 15 25
As % of all contract IT jobs located in the South East 0.24% 0.17% 0.25%
As % of the Job Titles category 0.26% 0.18% 0.28%
Number of daily rates quoted 9 4 1
Average daily rate
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£120 £170 £116
Average daily rate % change year-on-year
-29.41% +46.23%
UK excluding London average daily rate £159 £140 £180
% change year-on-year
+13.39% -22.22%
Number of hourly rates quoted 5 7 18
Average hourly rate £17.07 £17.50 £15.00
Average hourly rate % change year-on-year
-2.45% +16.66%
90% offered a hourly rate of more than £13.50 £13.75 £12.85
10% offered a hourly rate of more than £18.23 £21.00 £20.00
UK excluding London average hourly rate £16.00 £17.75 £15.00
% change year-on-year
-9.85% +18.33%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8553 8234 9061
As % of all contract IT jobs located in the South East 92.18% 92.81% 91.63%
Number of daily rates quoted 4750 4342 4208
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £215 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 404 512 624
Average hourly rate £16.14 £17.50 £19.68
Average hourly rate % change year-on-year
-7.77% -11.07%
90% offered a hourly rate of more than £11.00 £11.75 £11.27
10% offered a hourly rate of more than £40.00 £38.75 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Daily Rate Trend in the South East

2nd Line Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 22 August 2014.

2nd Line Support Analyst Daily Rate Histogram in the South East

2nd Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Hourly Rate Trend in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex - 7 £120 -
Surrey - 3 £203 - 3
Berkshire +9 2 - - 1
Oxfordshire +1 1 - -
Hampshire -11 1 £120 - 1
Kent - - - -
Buckinghamshire - - - - 2
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT contractor jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 23 (63.89%) Active Directory
2 16 (44.44%) Windows
3 14 (38.89%) MS Office
4 12 (33.33%) Microsoft
5 10 (27.78%) Windows 7
6 9 (25.00%) Citrix
7 8 (22.22%) ITIL
7 8 (22.22%) MS Excel
7 8 (22.22%) MS Exchange
8 7 (19.44%) SLA
9 5 (13.89%) Windows XP
10 4 (11.11%) Blackberry
11 3 (8.33%) MCSE
11 3 (8.33%) Microsoft Certification
11 3 (8.33%) Avaya
11 3 (8.33%) Service Management
11 3 (8.33%) MS Visio
11 3 (8.33%) Cisco
11 3 (8.33%) HP
11 3 (8.33%) Dell
11 3 (8.33%) Windows Server 2008
12 2 (5.56%) Firewall
12 2 (5.56%) ITSM
12 2 (5.56%) Wireless
12 2 (5.56%) BT
12 2 (5.56%) Finance
12 2 (5.56%) SC Cleared
12 2 (5.56%) DV Cleared
12 2 (5.56%) Security Cleared
12 2 (5.56%) MS PowerPoint

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT contractor jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.22%) MS Exchange
2 2 (5.56%) IBM Notes
2 2 (5.56%) Lotus Domino
3 1 (2.78%) Blackberry Enterprise Server
3 1 (2.78%) SharePoint
3 1 (2.78%) SharePoint 2010
3 1 (2.78%) Exchange Server 2003
Applications
1 14 (38.89%) MS Office
2 8 (22.22%) MS Excel
3 3 (8.33%) MS Visio
4 2 (5.56%) MS PowerPoint
5 1 (2.78%) MS Project
Business Applications
1 1 (2.78%) Dynamics AX
Communications & Networking
1 2 (5.56%) Firewall
1 2 (5.56%) Wireless
1 2 (5.56%) VPN
1 2 (5.56%) ISDN
1 2 (5.56%) PSTN
1 2 (5.56%) VoIP
2 1 (2.78%) MPLS
2 1 (2.78%) WAN
2 1 (2.78%) TCP/IP
2 1 (2.78%) LAN
2 1 (2.78%) Broadband
2 1 (2.78%) DNS
Database & Business Intelligence
1 1 (2.78%) Big Data
1 1 (2.78%) QlikView
General
1 2 (5.56%) Finance
2 1 (2.78%) Pharmaceutical
2 1 (2.78%) Publishing
Miscellaneous
1 4 (11.11%) Blackberry
2 1 (2.78%) iPad
2 1 (2.78%) iPhone
2 1 (2.78%) Data Integration
2 1 (2.78%) Wiki
2 1 (2.78%) Clustering
Operating Systems
1 16 (44.44%) Windows
2 10 (27.78%) Windows 7
3 5 (13.89%) Windows XP
4 3 (8.33%) Windows Server 2008
5 2 (5.56%) Windows Phone
5 2 (5.56%) Windows 2000 Server
6 1 (2.78%) Windows Server 2003
6 1 (2.78%) Windows 2000
6 1 (2.78%) Windows NT
6 1 (2.78%) Windows Vista
Processes & Methodologies
1 8 (22.22%) ITIL
2 3 (8.33%) Service Management
3 2 (5.56%) ITSM
3 2 (5.56%) ITIL V2
3 2 (5.56%) Stakeholder Engagement
3 2 (5.56%) CRM
3 2 (5.56%) Configuration Management
4 1 (2.78%) EAM
4 1 (2.78%) Project Management
4 1 (2.78%) Change Management
4 1 (2.78%) Disaster Recovery
4 1 (2.78%) E-Commerce
4 1 (2.78%) Network Management
4 1 (2.78%) Master Data Management
4 1 (2.78%) Analytics
4 1 (2.78%) Asset Management
4 1 (2.78%) Data Management
4 1 (2.78%) Migration
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 3 (8.33%) MCSE
1 3 (8.33%) Microsoft Certification
2 2 (5.56%) SC Cleared
2 2 (5.56%) DV Cleared
2 2 (5.56%) Security Cleared
2 2 (5.56%) MCP
2 2 (5.56%) Avaya Certification
2 2 (5.56%) Cisco Certification
3 1 (2.78%) ITIL Certification
3 1 (2.78%) Degree
Quality Assurance & Compliance
1 7 (19.44%) SLA
2 1 (2.78%) QA
System Software
1 23 (63.89%) Active Directory
2 1 (2.78%) Terminal Services
2 1 (2.78%) VMware Infrastructure
2 1 (2.78%) VMware ESX
Systems Management
1 1 (2.78%) SCCM
1 1 (2.78%) SCOM
Vendors
1 12 (33.33%) Microsoft
2 9 (25.00%) Citrix
3 3 (8.33%) Avaya
3 3 (8.33%) Cisco
3 3 (8.33%) HP
3 3 (8.33%) Dell
4 2 (5.56%) BT
4 2 (5.56%) Barracuda Networks
4 2 (5.56%) McAfee
4 2 (5.56%) Symantec
4 2 (5.56%) Lotus
5 1 (2.78%) Salesforce.com
5 1 (2.78%) Remedy
5 1 (2.78%) CommVault
5 1 (2.78%) SAP
5 1 (2.78%) Cognos
5 1 (2.78%) Intel
5 1 (2.78%) Nortel
5 1 (2.78%) Infor
5 1 (2.78%) VMware
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £17.07 per hour
Posted: 2 days ago