The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / South East
Rank 229 246 246
Rank change year-on-year
+17 0
Contract jobs requiring a 2nd Line Support Analyst 12 16 23
As % of all contract IT jobs located in the South East 0.16% 0.18% 0.24%
As % of the Job Titles category 0.17% 0.19% 0.25%
Number of daily rates quoted 6 9 9
Median daily rate £176 £150 £150
Median daily rate % change year-on-year
+17.50% -
90% offered a daily rate of more than £148 £125 £114
10% offered a daily rate of more than £275 £480 £205
UK excluding London median daily rate £145 £205 £200
% change year-on-year
-29.26% +2.50%
Number of hourly rates quoted 1 3 10
Median hourly rate £17.50 £18.75 £16.75
Median hourly rate % change year-on-year
-6.66% +11.94%
UK excluding London median hourly rate £17.41 £16.63 £16.00
% change year-on-year
+4.72% +3.90%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7207 8291 9155
As % of all contract IT jobs located in the South East 93.66% 94.51% 94.10%
Number of daily rates quoted 4203 5055 4892
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £228 £225 £225
10% offered a daily rate of more than £550 £525 £501
UK excluding London median daily rate £400 £378 £375
% change year-on-year
+5.96% +0.66%
Number of hourly rates quoted 371 379 430
Median hourly rate £17.50 £17.00 £17.50
Median hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.30 £11.50 £11.35
10% offered a hourly rate of more than £43.50 £55.11 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.84
% change year-on-year
-2.77% +6.92%

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Daily Rate Trend in the South East

2nd Line Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 23 February 2017.

2nd Line Support Analyst Daily Rate Histogram in the South East

2nd Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Hourly Rate Trend in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +10 7 £235 +34.28% 2
Surrey +12 3 £188 +36.36% 3
Buckinghamshire -3 2 £165 -52.85% 2
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 February 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 27 (79.41%) Windows
2 19 (55.88%) Microsoft
3 16 (47.06%) Active Directory
4 15 (44.12%) Windows 7
5 11 (32.35%) MS Excel
6 10 (29.41%) MS Office
6 10 (29.41%) Citrix
7 9 (26.47%) TCP/IP
7 9 (26.47%) SLA
8 7 (20.59%) HP
8 7 (20.59%) Incident Management
9 6 (17.65%) Microsoft App-V
9 6 (17.65%) EdgeSight
9 6 (17.65%) XenApp
9 6 (17.65%) SCCM
9 6 (17.65%) Tivoli Storage Manager
9 6 (17.65%) Firmware
9 6 (17.65%) Terminal Services
9 6 (17.65%) Change Management
9 6 (17.65%) Windows XP
9 6 (17.65%) IIS
10 5 (14.71%) ITIL
10 5 (14.71%) DHCP
10 5 (14.71%) DNS
10 5 (14.71%) Windows Server 2008
10 5 (14.71%) Apple iOS
10 5 (14.71%) Clustering
10 5 (14.71%) Telecoms
10 5 (14.71%) Service Delivery
10 5 (14.71%) Network Load Balancing

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) IIS
2 3 (8.82%) MS Exchange
3 2 (5.88%) SharePoint
4 1 (2.94%) Exchange Server 2010
4 1 (2.94%) IBM Notes
4 1 (2.94%) Skype for Business
Applications
1 11 (32.35%) MS Excel
2 10 (29.41%) MS Office
3 1 (2.94%) Acrobat
3 1 (2.94%) MS PowerPoint
3 1 (2.94%) MS Visio
Communications & Networking
1 9 (26.47%) TCP/IP
2 5 (14.71%) DHCP
2 5 (14.71%) DNS
3 3 (8.82%) LAN
3 3 (8.82%) VPN
4 2 (5.88%) Internet
4 2 (5.88%) WAN
5 1 (2.94%) ATM
5 1 (2.94%) Ethernet
5 1 (2.94%) Skype
General
1 5 (14.71%) Retail
1 5 (14.71%) Telecoms
2 3 (8.82%) Law
3 1 (2.94%) Banking
3 1 (2.94%) Finance
3 1 (2.94%) Legal
3 1 (2.94%) Manufacturing
Miscellaneous
1 5 (14.71%) Clustering
2 4 (11.76%) Driving Licence
2 4 (11.76%) iPad
2 4 (11.76%) Smartphone
2 4 (11.76%) Video Conferencing
3 3 (8.82%) Blackberry
3 3 (8.82%) iPhone
4 2 (5.88%) Computer Science
5 1 (2.94%) Analytical Skills
5 1 (2.94%) CMDB
5 1 (2.94%) Handset
5 1 (2.94%) Life Science
Operating Systems
1 27 (79.41%) Windows
2 15 (44.12%) Windows 7
3 6 (17.65%) Windows XP
4 5 (14.71%) Apple iOS
4 5 (14.71%) Windows Server 2008
5 4 (11.76%) Windows Server 2003
5 4 (11.76%) Windows Server 2012
6 2 (5.88%) Windows 10
6 2 (5.88%) Windows 8
7 1 (2.94%) Windows 2000
7 1 (2.94%) Windows NT
7 1 (2.94%) Windows Server
Processes & Methodologies
1 7 (20.59%) Incident Management
2 6 (17.65%) Change Management
3 5 (14.71%) ITIL
3 5 (14.71%) Network Load Balancing
3 5 (14.71%) Service Delivery
4 4 (11.76%) Problem Management
5 3 (8.82%) Software Deployment
6 2 (5.88%) ITIL V3
6 2 (5.88%) Service Management
7 1 (2.94%) Business Continuity
7 1 (2.94%) Configuration Management
7 1 (2.94%) ETRM
7 1 (2.94%) ITSM
7 1 (2.94%) Migration
7 1 (2.94%) Software Licensing
7 1 (2.94%) Workflow
Programming Languages
1 1 (2.94%) C#
1 1 (2.94%) PL/SQL
1 1 (2.94%) SQL
Qualifications
1 3 (8.82%) Microsoft Certification
2 2 (5.88%) Degree
2 2 (5.88%) MCSE
3 1 (2.94%) MCP
Quality Assurance & Compliance
1 9 (26.47%) SLA
System Software
1 16 (47.06%) Active Directory
2 6 (17.65%) Firmware
2 6 (17.65%) Microsoft App-V
2 6 (17.65%) Terminal Services
2 6 (17.65%) XenApp
3 4 (11.76%) vSphere
Systems Management
1 6 (17.65%) EdgeSight
1 6 (17.65%) SCCM
1 6 (17.65%) Tivoli Storage Manager
2 4 (11.76%) SafeCom
3 2 (5.88%) NetBackup
4 1 (2.94%) BMC Marimba
4 1 (2.94%) DameWare
4 1 (2.94%) Norton AntiVirus
4 1 (2.94%) Symantec Endpoint Protection
Vendors
1 19 (55.88%) Microsoft
2 10 (29.41%) Citrix
3 7 (20.59%) HP
4 4 (11.76%) Dell
4 4 (11.76%) Sophos
4 4 (11.76%) VMware
5 3 (8.82%) Altiris
6 2 (5.88%) Adobe
6 2 (5.88%) BT
6 2 (5.88%) IronPort
6 2 (5.88%) Remedy
7 1 (2.94%) Apple
7 1 (2.94%) BMC
7 1 (2.94%) Lotus
7 1 (2.94%) NCR
7 1 (2.94%) Oracle
7 1 (2.94%) PeopleSoft
7 1 (2.94%) ServiceNow
7 1 (2.94%) Symantec
7 1 (2.94%) Wyse