The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 227 215 233
Rank change year-on-year
-12 +18
Contract jobs requiring a 2nd Line Support Analyst 23 22 15
As % of all contract IT jobs located in the South East 0.24% 0.26% 0.14%
As % of the Job Titles category 0.26% 0.29% 0.15%
Number of daily rates quoted 3 2 7
Average daily rate £145 £198 £150
Average daily rate % change year-on-year
-26.58% +31.66%
90% offered a daily rate of more than £121 £188 £109
10% offered a daily rate of more than £169 £208 £210
UK excluding London average daily rate £130 £185 £110
% change year-on-year
-29.72% +68.18%
Number of hourly rates quoted 10 14 4
Average hourly rate £16.00 £13.88 £14.88
Average hourly rate % change year-on-year
+15.31% -6.72%
UK excluding London average hourly rate £16.00 £14.50 £14.88
% change year-on-year
+10.34% -2.52%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8899 7717 9795
As % of all contract IT jobs located in the South East 91.87% 92.21% 92.38%
Number of daily rates quoted 4907 3849 4446
Average daily rate £350 £350 £350
90% offered a daily rate of more than £213 £220 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 481 603 705
Average hourly rate £17.00 £18.50 £19.50
Average hourly rate % change year-on-year
-8.10% -5.12%
90% offered a hourly rate of more than £11.50 £11.50 £11.67
10% offered a hourly rate of more than £50.00 £39.00 £41.72
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Daily Rate Trend in the South East

2nd Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Hourly Rate Trend in the South East

2nd Line Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 18 April 2014.

2nd Line Support Analyst Hourly Rate Histogram in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey -6 8 £145 - 2
Oxfordshire +3 7 - -
Berkshire -5 5 £145 - 1
Hampshire +3 2 - -
Buckinghamshire -23 1 - - 1
East Sussex - - - -
West Sussex - - - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT contractor jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 32 (80.00%) Windows
2 23 (57.50%) Windows 7
3 14 (35.00%) MS Office
3 14 (35.00%) Microsoft
4 13 (32.50%) Windows Server 2008
5 12 (30.00%) Degree
5 12 (30.00%) Windows XP
6 10 (25.00%) ITIL
6 10 (25.00%) Active Directory
7 9 (22.50%) MS Excel
7 9 (22.50%) VLAN
8 7 (17.50%) TCP/IP
8 7 (17.50%) VPN
8 7 (17.50%) Windows Server 2003
8 7 (17.50%) Blackberry
9 6 (15.00%) Remedy
9 6 (15.00%) DRM
9 6 (15.00%) Microsoft Certification
9 6 (15.00%) MCSE
9 6 (15.00%) MS Exchange
9 6 (15.00%) Problem Management
9 6 (15.00%) Root Cause Analysis
10 5 (12.50%) Remedy ITSM
10 5 (12.50%) iPhone
10 5 (12.50%) A+ Certification
10 5 (12.50%) BMC
10 5 (12.50%) SLA
11 4 (10.00%) Nortel
11 4 (10.00%) Citrix
11 4 (10.00%) VMware

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT contractor jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) MS Exchange
2 1 (2.50%) Exchange Server 2003
2 1 (2.50%) SharePoint 2010
2 1 (2.50%) SharePoint
2 1 (2.50%) Blackberry Enterprise Server
Applications
1 14 (35.00%) MS Office
2 9 (22.50%) MS Excel
3 1 (2.50%) MS Project
3 1 (2.50%) MS Visio
Business Applications
1 5 (12.50%) Remedy ITSM
2 3 (7.50%) Oracle ERP
3 1 (2.50%) Dynamics AX
Communications & Networking
1 9 (22.50%) VLAN
2 7 (17.50%) TCP/IP
2 7 (17.50%) VPN
3 3 (7.50%) Wireless
3 3 (7.50%) Internet
3 3 (7.50%) LAN
3 3 (7.50%) PBX
3 3 (7.50%) WAN
4 1 (2.50%) Broadband
Database & Business Intelligence
1 1 (2.50%) SQL Server
1 1 (2.50%) Crystal Reports
1 1 (2.50%) BusinessObjects
General
1 3 (7.50%) Telecoms
2 1 (2.50%) Finance
Miscellaneous
1 7 (17.50%) Blackberry
2 5 (12.50%) iPhone
3 1 (2.50%) EPoS
3 1 (2.50%) Clustering
Operating Systems
1 32 (80.00%) Windows
2 23 (57.50%) Windows 7
3 13 (32.50%) Windows Server 2008
4 12 (30.00%) Windows XP
5 7 (17.50%) Windows Server 2003
6 2 (5.00%) Windows 2000 Server
7 1 (2.50%) Windows 2000
7 1 (2.50%) Windows NT
Processes & Methodologies
1 10 (25.00%) ITIL
2 6 (15.00%) DRM
2 6 (15.00%) Problem Management
2 6 (15.00%) Root Cause Analysis
3 3 (7.50%) ERP
4 1 (2.50%) Asset Management
4 1 (2.50%) Service Desk Management
4 1 (2.50%) Business Intelligence
4 1 (2.50%) EAM
4 1 (2.50%) Migration
4 1 (2.50%) Change Management
4 1 (2.50%) Disaster Recovery
Qualifications
1 12 (30.00%) Degree
2 6 (15.00%) Microsoft Certification
2 6 (15.00%) MCSE
3 5 (12.50%) A+ Certification
Quality Assurance & Compliance
1 5 (12.50%) SLA
System Software
1 10 (25.00%) Active Directory
2 2 (5.00%) Hyper-V
2 2 (5.00%) VMware ESXi
2 2 (5.00%) VMware Infrastructure
3 1 (2.50%) Terminal Services
3 1 (2.50%) VMware ESX
Systems Management
1 1 (2.50%) SCCM
1 1 (2.50%) SCOM
Vendors
1 14 (35.00%) Microsoft
2 6 (15.00%) Remedy
3 5 (12.50%) BMC
4 4 (10.00%) Nortel
4 4 (10.00%) Citrix
4 4 (10.00%) VMware
5 3 (7.50%) NEC
5 3 (7.50%) Oracle
6 1 (2.50%) Infor
6 1 (2.50%) Business Objects
6 1 (2.50%) SAP
6 1 (2.50%) HP
6 1 (2.50%) Dell
6 1 (2.50%) Intel
6 1 (2.50%) Apple