Customer-Centricity Contracts in Berkshire

Customer-Centric
South East > Berkshire

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 96 108 114
Rank change year-on-year +12 +6 -15
Contract jobs citing Customer-Centricity 22 7 21
As % of all contract jobs advertised in Berkshire 1.12% 0.39% 0.88%
As % of the Processes & Methodologies category 1.26% 0.43% 0.97%
Number of daily rates quoted 4 7 16
10th Percentile £109 - £323
25th Percentile £117 £340 £413
Median daily rate (50th Percentile) £124 £350 £514
Median % change year-on-year -64.57% -31.92% +20.97%
75th Percentile £220 - £538
90th Percentile £388 - £538
South East median daily rate £475 £350 £513
% change year-on-year +35.71% -31.71% +20.59%

All Process and Methodology Skills
Berkshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,751 1,647 2,164
As % of all contract IT jobs advertised in Berkshire 88.88% 90.69% 90.43%
Number of daily rates quoted 910 1,060 1,377
10th Percentile £213 £345 £270
25th Percentile £375 £425 £400
Median daily rate (50th Percentile) £509 £525 £500
Median % change year-on-year -3.05% +5.00% +8.40%
75th Percentile £608 £625 £588
90th Percentile £676 £707 £650
South East median daily rate £501 £505 £500
% change year-on-year -0.89% +1.00% +11.11%
Number of hourly rates quoted 102 48 43
10th Percentile £20.17 £19.20 £13.00
25th Percentile £41.75 £25.72 £17.25
Median hourly rate £61.60 £57.82 £21.05
Median % change year-on-year +6.54% +174.67% -2.09%
75th Percentile £72.18 £73.69 £33.75
90th Percentile £87.41 £79.51 £68.10
South East median hourly rate £47.50 £50.00 £22.50
% change year-on-year -5.00% +122.22% -15.89%

Customer-Centricity
Job Vacancy Trend in Berkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer-Centricity in Berkshire

Customer-Centricity
Contractor Daily Rate Trend in Berkshire

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Berkshire.

Daily rate trend for Customer-Centricity in Berkshire

Customer-Centricity
Daily Rate Histogram in Berkshire

Daily rate distribution for jobs citing Customer-Centricity in Berkshire over the 6 months to 28 April 2024.

Daily rate histogram for Customer-Centricity in Berkshire

Customer-Centricity
Contractor Hourly Rate Trend in Berkshire

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Berkshire.

Hourly rate trend for Customer-Centricity in Berkshire

Customer-Centricity
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Berkshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Reading - 19 £124 - 2
Newbury -1 1 £500 +42.86% 1
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.55%) Microsoft Excel
1 1 (4.55%) Microsoft Office
1 1 (4.55%) Microsoft PowerPoint
Cloud Services
1 3 (13.64%) Cloud Computing
Communications & Networking
1 2 (9.09%) Radio Access Network
2 1 (4.55%) 3G
2 1 (4.55%) 4G
2 1 (4.55%) 5G
2 1 (4.55%) Broadband
2 1 (4.55%) DSL
General
1 16 (72.73%) Telecoms
2 15 (68.18%) Social Skills
3 8 (36.36%) Inclusion and Diversity
4 4 (18.18%) Analytical Skills
5 3 (13.64%) Mandarin Language
6 2 (9.09%) Finance
6 2 (9.09%) Influencing Skills
6 2 (9.09%) Law
6 2 (9.09%) Legal
6 2 (9.09%) Presentation Skills
7 1 (4.55%) Marketing
7 1 (4.55%) Organisational Skills
Job Titles
1 9 (40.91%) Analyst
2 7 (31.82%) Senior
2 7 (31.82%) Senior Analyst
3 3 (13.64%) Business Analyst
3 3 (13.64%) Business Requirements Analyst
3 3 (13.64%) Portfolio Analyst
3 3 (13.64%) Requirements Analyst
3 3 (13.64%) Senior Business Analyst
3 3 (13.64%) Senior Requirements Analyst
4 2 (9.09%) Commercial Manager
4 2 (9.09%) Delivery Manager
4 2 (9.09%) HR Assistant
4 2 (9.09%) Lead
4 2 (9.09%) Quality Engineer
4 2 (9.09%) Telecoms Analyst
4 2 (9.09%) Telecoms Manager
5 1 (4.55%) Product Owner
5 1 (4.55%) Project Manager
5 1 (4.55%) Senior Portfolio Analyst
5 1 (4.55%) Telecoms Engineer
Miscellaneous
1 2 (9.09%) PMI
2 1 (4.55%) Management Information System
2 1 (4.55%) Product Ownership
Processes & Methodologies
1 11 (50.00%) Infrastructure Management
1 11 (50.00%) Project Management
2 7 (31.82%) Collaborative Working
2 7 (31.82%) Commercial Awareness
2 7 (31.82%) Portfolio Management
2 7 (31.82%) Problem-Solving
2 7 (31.82%) Risk Management
3 6 (27.27%) Acceptance Criteria
3 6 (27.27%) Business Analysis
3 6 (27.27%) Critical Thinking
3 6 (27.27%) User Stories
4 5 (22.73%) Business Strategy
4 5 (22.73%) Project Delivery
5 4 (18.18%) Change Control
5 4 (18.18%) Continuous Improvement
5 4 (18.18%) Customer-Centric Approach
5 4 (18.18%) Roadmaps
5 4 (18.18%) Stakeholder Engagement
6 3 (13.64%) Data Protection
6 3 (13.64%) Trend Analysis
Qualifications
1 2 (9.09%) Degree
1 2 (9.09%) PgMP
1 2 (9.09%) PMI Certification
2 1 (4.55%) APMP
2 1 (4.55%) CSPO
Quality Assurance & Compliance
1 4 (18.18%) PMO
1 4 (18.18%) QA
2 1 (4.55%) SLA
Vendors
1 2 (9.09%) BT