Customer-Centricity Jobs in Berkshire

Customer-Centric
South East > Berkshire

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 132 128 122
Rank change year-on-year -4 -6 +32
Permanent jobs citing Customer-Centricity 37 66 66
As % of all permanent jobs advertised in Berkshire 1.20% 2.07% 1.92%
As % of the Processes & Methodologies category 1.39% 2.17% 2.09%
Number of salaries quoted 14 31 35
10th Percentile £26,500 - £26,500
25th Percentile £28,875 £28,000 £42,750
Median annual salary (50th Percentile) £36,000 £40,000 £63,000
Median % change year-on-year -10.00% -36.51% +50.00%
75th Percentile £71,500 - £82,500
90th Percentile £106,000 £88,750 -
South East median annual salary £42,500 £57,500 £63,000
% change year-on-year -26.09% -8.73% +26.00%

All Process and Methodology Skills
Berkshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,666 3,043 3,152
As % of all permanent jobs advertised in Berkshire 86.39% 95.45% 91.73%
Number of salaries quoted 1,851 1,665 2,003
10th Percentile £30,000 £31,250 £32,500
25th Percentile £38,000 £42,000 £44,000
Median annual salary (50th Percentile) £54,000 £58,500 £57,500
Median % change year-on-year -7.69% +1.74% +4.55%
75th Percentile £71,000 £75,000 £72,500
90th Percentile £86,000 £92,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer-Centricity
Job Vacancy Trend in Berkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Berkshire.

Salary trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Histogram in Berkshire

Salary distribution for jobs citing Customer-Centricity in Berkshire over the 6 months to 29 April 2024.

Salary histogram for Customer-Centricity in Berkshire

Customer-Centricity
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Berkshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +25 16 £68,750 -14.06% 2
Maidenhead -10 4 £27,000 -20.59%
Wokingham +3 2 £110,000 +25.71%
Slough +29 1 - - 1
Newbury - 1 - - 1
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) Confluence
2 1 (2.70%) Red Hat Fuse
Applications
1 4 (10.81%) Adobe Captivate
1 4 (10.81%) Microsoft PowerPoint
2 1 (2.70%) Microsoft Excel
Business Applications
1 2 (5.41%) Dynamics CRM
2 1 (2.70%) Remedy ITSM
Cloud Services
1 15 (40.54%) Power Platform
2 8 (21.62%) Azure
3 4 (10.81%) Microsoft 365
4 3 (8.11%) AWS
5 2 (5.41%) Azure DevOps
5 2 (5.41%) GitHub
5 2 (5.41%) OCI
5 2 (5.41%) OpenShift
5 2 (5.41%) SaaS
6 1 (2.70%) Amazon CloudWatch
6 1 (2.70%) Amazon GuardDuty
Communications & Networking
1 4 (10.81%) DHCP
1 4 (10.81%) DNS
1 4 (10.81%) VPN
2 1 (2.70%) HTTP
2 1 (2.70%) SSH
2 1 (2.70%) Telnet
Database & Business Intelligence
1 15 (40.54%) Power BI
2 1 (2.70%) Data Mining
Development Applications
1 4 (10.81%) JIRA
2 2 (5.41%) Git
2 2 (5.41%) Jenkins
General
1 21 (56.76%) Telecoms
2 20 (54.05%) Analytical Skills
3 18 (48.65%) Marketing
4 15 (40.54%) Social Skills
5 14 (37.84%) Brand Awareness
6 7 (18.92%) Publishing
7 5 (13.51%) Finance
8 4 (10.81%) Presentation Skills
9 2 (5.41%) Influencing Skills
9 2 (5.41%) Legal
9 2 (5.41%) Public Sector
9 2 (5.41%) Retail
10 1 (2.70%) Billing
10 1 (2.70%) Electronics
10 1 (2.70%) Inclusion and Diversity
10 1 (2.70%) Manufacturing
10 1 (2.70%) Organisational Skills
Job Titles
1 14 (37.84%) Customer Experience Manager
2 4 (10.81%) Analyst
2 4 (10.81%) Designer
2 4 (10.81%) Instructional Designer
2 4 (10.81%) Lead
2 4 (10.81%) Support Engineer
3 2 (5.41%) Delivery Manager
3 2 (5.41%) Senior
3 2 (5.41%) Senior Manager
3 2 (5.41%) Senior Transformation Manager
3 2 (5.41%) Service Delivery Manager
3 2 (5.41%) Service Manager
3 2 (5.41%) Transformation Manager
4 1 (2.70%) AWS Architect
4 1 (2.70%) Data Analyst
4 1 (2.70%) Data Centre Technician
4 1 (2.70%) Data Technician
4 1 (2.70%) Head of Product Development
4 1 (2.70%) Marketing Data Analyst
4 1 (2.70%) Project Analyst
Libraries, Frameworks & Software Standards
1 1 (2.70%) REST
1 1 (2.70%) SOAP
1 1 (2.70%) XML
Miscellaneous
1 16 (43.24%) Product Ownership
2 4 (10.81%) Driving Licence
2 4 (10.81%) e-Learning
3 2 (5.41%) Renewable Energy
4 1 (2.70%) Data Centre
4 1 (2.70%) Management Information System
4 1 (2.70%) PMI
4 1 (2.70%) Public Cloud
Operating Systems
1 2 (5.41%) Linux
2 1 (2.70%) Ubuntu
Processes & Methodologies
1 21 (56.76%) Agile
2 19 (51.35%) Project Management
3 17 (45.95%) CRM
4 16 (43.24%) Continuous Improvement
4 16 (43.24%) Customer Experience
4 16 (43.24%) Customer Journey Map
4 16 (43.24%) Journey Map
4 16 (43.24%) Marketing Strategy
5 15 (40.54%) B2B
5 15 (40.54%) Digital Marketing
5 15 (40.54%) Objectives and Key Results
5 15 (40.54%) Wireframes
6 14 (37.84%) A/B Testing
6 14 (37.84%) Backlog Prioritisation
6 14 (37.84%) Cost Reduction
6 14 (37.84%) Data Interpretation
6 14 (37.84%) Email Marketing
6 14 (37.84%) Performance Metrics
6 14 (37.84%) Prototyping
6 14 (37.84%) Usability Testing
Programming Languages
1 14 (37.84%) C
2 2 (5.41%) Bash
2 2 (5.41%) JavaScript
2 2 (5.41%) PowerShell
2 2 (5.41%) Python
3 1 (2.70%) Java
Qualifications
1 20 (54.05%) Degree
2 4 (10.81%) Azure Certification
2 4 (10.81%) ITIL Foundation Certificate
2 4 (10.81%) Microsoft Certification
3 2 (5.41%) ITIL Certification
4 1 (2.70%) PgMP
4 1 (2.70%) PMI Certification
4 1 (2.70%) SC Cleared
4 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 5 (13.51%) SLA
2 3 (8.11%) QA
3 1 (2.70%) Government Security Classifications
3 1 (2.70%) NCSC
System Software
1 2 (5.41%) Docker
Systems Management
1 2 (5.41%) Kubernetes
1 2 (5.41%) Terraform
2 1 (2.70%) ZABBIX
Vendors
1 11 (29.73%) Microsoft
2 4 (10.81%) Adobe
3 3 (8.11%) SAP
4 2 (5.41%) MuleSoft
4 2 (5.41%) Oracle
5 1 (2.70%) BMC
5 1 (2.70%) Red Hat
5 1 (2.70%) Remedy