The table below looks at the statistics for the IT Support role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Support
Rank 59 57 53
Rank change year-on-year
-2 -4
Contract jobs requiring an IT Support 6 7 7
As % of all contract IT jobs located in Birmingham 0.78% 0.86% 1.16%
As % of the Job Titles category 0.84% 0.92% 1.26%
Number of daily rates quoted 3 2 2
Average daily rate £100 £125 £143
Average daily rate % change year-on-year
-20.00% -12.28%
90% offered a daily rate of more than £92 £125 £113
10% offered a daily rate of more than £156 £125 £173
UK excluding London average daily rate £163 £148 £138
% change year-on-year
+10.16% +7.27%
Number of hourly rates quoted 2 2 4
Average hourly rate £13.75 £18.19 £13.00
Average hourly rate % change year-on-year
-24.38% +39.88%
90% offered a hourly rate of more than £9.95 £14.73 £11.00
10% offered a hourly rate of more than £17.55 £21.64 £18.50
UK excluding London average hourly rate £14.00 £13.87 £13.50
% change year-on-year
+0.93% +2.74%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
711 759 554
As % of all contract IT jobs located in Birmingham 92.22% 93.59% 91.57%
Number of daily rates quoted 475 516 326
Average daily rate £375 £350 £330
Average daily rate % change year-on-year
+7.14% +6.06%
90% offered a daily rate of more than £200 £205 £185
10% offered a daily rate of more than £500 £500 £463
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 21 26 26
Average hourly rate £18.23 £13.87 £15.00
Average hourly rate % change year-on-year
+31.39% -7.53%
90% offered a hourly rate of more than £10.73 £9.00 £10.50
10% offered a hourly rate of more than £40.00 £26.00 £26.75
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Birmingham region.

IT Support Daily Rate Trend in Birmingham

IT Support
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Birmingham region.

IT Support Hourly Rate Trend in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 April 2016, IT contractor jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 11 (78.57%) Windows
2 10 (71.43%) Active Directory
3 7 (50.00%) Microsoft
4 5 (35.71%) Citrix
4 5 (35.71%) MS Office
4 5 (35.71%) Windows 7
4 5 (35.71%) Windows Server
5 4 (28.57%) Remote Desktop
5 4 (28.57%) Office 365
5 4 (28.57%) Windows Server 2012
5 4 (28.57%) SCCM
5 4 (28.57%) Root Cause Analysis
5 4 (28.57%) SC Cleared
5 4 (28.57%) Security Cleared
5 4 (28.57%) Sophos
5 4 (28.57%) Migration
5 4 (28.57%) SQL Server
5 4 (28.57%) Microsoft Certification
5 4 (28.57%) Dell
5 4 (28.57%) Windows XP
5 4 (28.57%) MS Exchange
6 3 (21.43%) MS Excel
6 3 (21.43%) Windows 2000 Server
6 3 (21.43%) Windows 10
7 2 (14.29%) Service Management
7 2 (14.29%) Asset Management
8 1 (7.14%) Software Engineering
8 1 (7.14%) Business Analysis
8 1 (7.14%) Ruby
8 1 (7.14%) Google

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 1 (7.14%) CMS
2 1 (7.14%) Drupal
2 1 (7.14%) Joomla!
2 1 (7.14%) Sitecore CMS
2 1 (7.14%) Umbraco
2 1 (7.14%) WordPress
Applications
1 5 (35.71%) MS Office
2 3 (21.43%) MS Excel
Business Applications
1 1 (7.14%) Magento
Cloud Services
1 4 (28.57%) Office 365
2 1 (7.14%) Adobe Creative Cloud
2 1 (7.14%) Google Apps
Communications & Networking
1 4 (28.57%) Remote Desktop
2 1 (7.14%) Firewall
2 1 (7.14%) IMAP
2 1 (7.14%) SMTP
2 1 (7.14%) Unified Communications
2 1 (7.14%) VoIP
2 1 (7.14%) Wireless
Database & Business Intelligence
1 4 (28.57%) SQL Server
2 1 (7.14%) SQL Server 2005
2 1 (7.14%) SQL Server 2008
General
1 1 (7.14%) Aerospace
1 1 (7.14%) Finance
1 1 (7.14%) Legal
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
1 1 (7.14%) ASP.NET
1 1 (7.14%) CSS
1 1 (7.14%) CSS3
1 1 (7.14%) HTML
1 1 (7.14%) HTML5
1 1 (7.14%) jQuery
1 1 (7.14%) MAPI
1 1 (7.14%) Ruby on Rails
Miscellaneous
1 1 (7.14%) Digital Media
1 1 (7.14%) PMI
Operating Systems
1 11 (78.57%) Windows
2 5 (35.71%) Windows 7
2 5 (35.71%) Windows Server
3 4 (28.57%) Windows Server 2012
3 4 (28.57%) Windows XP
4 3 (21.43%) Windows 10
4 3 (21.43%) Windows 2000 Server
5 1 (7.14%) Fedora
5 1 (7.14%) Linux
5 1 (7.14%) Mac OS X
5 1 (7.14%) Ubuntu
5 1 (7.14%) Windows 8
5 1 (7.14%) Windows Server 2003
5 1 (7.14%) Windows Server 2008
Processes & Methodologies
1 4 (28.57%) Migration
1 4 (28.57%) Root Cause Analysis
2 2 (14.29%) Asset Management
2 2 (14.29%) Service Management
3 1 (7.14%) Business Analysis
3 1 (7.14%) Cybersecurity
3 1 (7.14%) Data Privacy
3 1 (7.14%) E-Discovery
3 1 (7.14%) ITIL
3 1 (7.14%) PRINCE2
3 1 (7.14%) Project Management
3 1 (7.14%) Risk Management
3 1 (7.14%) Software Engineering
3 1 (7.14%) Web Development
Programming Languages
1 1 (7.14%) C
1 1 (7.14%) C#
1 1 (7.14%) C++
1 1 (7.14%) Java
1 1 (7.14%) JavaScript
1 1 (7.14%) PHP
1 1 (7.14%) PowerShell
1 1 (7.14%) Python
1 1 (7.14%) Ruby
1 1 (7.14%) VBScript
Qualifications
1 4 (28.57%) Microsoft Certification
1 4 (28.57%) SC Cleared
1 4 (28.57%) Security Cleared
2 1 (7.14%) Degree
2 1 (7.14%) MCP
2 1 (7.14%) PMI Certification
2 1 (7.14%) PMP
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 10 (71.43%) Active Directory
2 1 (7.14%) Hyper-V
Systems Management
1 4 (28.57%) SCCM
2 1 (7.14%) Backup Exec
Vendors
1 7 (50.00%) Microsoft
2 5 (35.71%) Citrix
3 4 (28.57%) Dell
3 4 (28.57%) Sophos
4 1 (7.14%) Adobe
4 1 (7.14%) Avaya
4 1 (7.14%) Google
4 1 (7.14%) Mitel
4 1 (7.14%) Sitecore
4 1 (7.14%) Veeam
4 1 (7.14%) VMware