The table below looks at the statistics for the IT Support role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 53 52 42
Rank change year-on-year
-1 -10
Contract jobs requiring an IT Support 7 4 8
As % of all contract IT jobs located in Birmingham 1.04% 0.67% 1.48%
As % of the Job Titles category 1.10% 0.73% 1.68%
Number of daily rates quoted 3 1 5
Average daily rate £175 £370 £180
Average daily rate % change year-on-year
-52.70% +105.55%
UK excluding London average daily rate £150 £150 £160
% change year-on-year
- -6.25%
Number of hourly rates quoted 4 1 2
Average hourly rate £16.00 £22.50 £18.00
Average hourly rate % change year-on-year
-28.88% +25.00%
UK excluding London average hourly rate £13.50 £13.87 £13.50
% change year-on-year
-2.66% +2.74%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
635 550 475
As % of all contract IT jobs located in Birmingham 93.93% 92.44% 87.96%
Number of daily rates quoted 399 334 279
Average daily rate £363 £360 £325
Average daily rate % change year-on-year
+0.69% +10.76%
90% offered a daily rate of more than £235 £205 £176
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 25 29 19
Average hourly rate £14.00 £13.00 £16.00
Average hourly rate % change year-on-year
+7.69% -18.75%
90% offered a hourly rate of more than £10.15 £10.90 £10.00
10% offered a hourly rate of more than £39.10 £22.70 £20.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Birmingham region.

IT Support Daily Rate Trend in Birmingham

IT Support
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the Birmingham region over the 3 months to 14 February 2016.

IT Support Daily Rate Histogram in Birmingham

IT Support
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Birmingham region.

IT Support Hourly Rate Trend in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 14 February 2016, IT contractor jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 9 (90.00%) Windows
2 8 (80.00%) Active Directory
3 5 (50.00%) Windows XP
3 5 (50.00%) Windows 7
4 4 (40.00%) Remote Desktop
4 4 (40.00%) Microsoft
4 4 (40.00%) SCCM
4 4 (40.00%) SC Cleared
4 4 (40.00%) Security Cleared
4 4 (40.00%) Root Cause Analysis
4 4 (40.00%) Sophos
4 4 (40.00%) Migration
4 4 (40.00%) Dell
4 4 (40.00%) Citrix
4 4 (40.00%) Microsoft Certification
5 3 (30.00%) MS Exchange
5 3 (30.00%) SQL Server
5 3 (30.00%) MS Office
5 3 (30.00%) Windows Server 2012
5 3 (30.00%) Windows 2000 Server
5 3 (30.00%) Windows Server
6 2 (20.00%) MS Excel
7 1 (10.00%) Project Management
7 1 (10.00%) Service Management
7 1 (10.00%) Risk Management
7 1 (10.00%) Finance
7 1 (10.00%) Legal
7 1 (10.00%) Business Analysis
7 1 (10.00%) Degree
7 1 (10.00%) Windows Vista

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 14 February 2016, IT contractor jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
Applications
1 3 (30.00%) MS Office
2 2 (20.00%) MS Excel
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 4 (40.00%) Remote Desktop
Database & Business Intelligence
1 3 (30.00%) SQL Server
General
1 1 (10.00%) Finance
1 1 (10.00%) Legal
Miscellaneous
1 1 (10.00%) PMI
Operating Systems
1 9 (90.00%) Windows
2 5 (50.00%) Windows 7
2 5 (50.00%) Windows XP
3 3 (30.00%) Windows 2000 Server
3 3 (30.00%) Windows Server
3 3 (30.00%) Windows Server 2012
4 1 (10.00%) Windows Vista
Processes & Methodologies
1 4 (40.00%) Migration
1 4 (40.00%) Root Cause Analysis
2 1 (10.00%) Business Analysis
2 1 (10.00%) Data Privacy
2 1 (10.00%) E-Discovery
2 1 (10.00%) ITIL
2 1 (10.00%) PRINCE2
2 1 (10.00%) Project Management
2 1 (10.00%) Risk Management
2 1 (10.00%) Service Management
2 1 (10.00%) User Acceptance Testing
Qualifications
1 4 (40.00%) Microsoft Certification
1 4 (40.00%) SC Cleared
1 4 (40.00%) Security Cleared
2 1 (10.00%) Degree
2 1 (10.00%) PMI Certification
2 1 (10.00%) PMP
Quality Assurance & Compliance
1 1 (10.00%) QA
System Software
1 8 (80.00%) Active Directory
Systems Management
1 4 (40.00%) SCCM
Vendors
1 4 (40.00%) Citrix
1 4 (40.00%) Dell
1 4 (40.00%) Microsoft
1 4 (40.00%) Sophos