The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 113 115 115
Rank change year-on-year
+2 0
Permanent jobs requiring an IT Support 18 5 15
As % of all permanent IT jobs located in Birmingham 0.89% 0.25% 0.74%
As % of the Job Titles category 0.96% 0.26% 0.78%
Number of salaries quoted 14 5 13
Average salary £27,500 £27,500 £26,500
Average salary % change year-on-year
- +3.77%
90% offered a salary of more than £19,200 £23,664 £21,000
10% offered a salary of more than £34,550 £34,500 £40,000
UK excluding London average salary £24,000 £24,750 £23,980
% change year-on-year
-3.03% +3.21%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1884 1898 1912
As % of all permanent IT jobs located in Birmingham 93.36% 94.29% 93.91%
Number of salaries quoted 1583 1640 1689
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £25,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing IT Support across the Birmingham region over the 3 months to 4 August 2015.

IT Support Salary Histogram in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 4 August 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 24 (80.00%) Windows
2 17 (56.67%) Microsoft
3 14 (46.67%) VMware
3 14 (46.67%) VMware Infrastructure
4 13 (43.33%) Windows 7
5 12 (40.00%) Active Directory
5 12 (40.00%) MS Excel
6 11 (36.67%) MS Exchange
7 10 (33.33%) MS Office
7 10 (33.33%) Windows Server 2008
8 9 (30.00%) Hyper-V
9 8 (26.67%) Mentoring
9 8 (26.67%) Cisco
10 7 (23.33%) Citrix
11 6 (20.00%) SQL Server
11 6 (20.00%) Microsoft Certification
11 6 (20.00%) Manufacturing
12 5 (16.67%) Windows Server 2003
12 5 (16.67%) ITIL
12 5 (16.67%) ERP
12 5 (16.67%) MCSE
12 5 (16.67%) MCSA
12 5 (16.67%) SLA
12 5 (16.67%) Windows 8
13 4 (13.33%) Exchange Server 2010
13 4 (13.33%) Office 365
13 4 (13.33%) Exchange Server 2013
13 4 (13.33%) XenApp
13 4 (13.33%) vSphere
13 4 (13.33%) SQL Server 2008

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 4 August 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (36.67%) MS Exchange
2 4 (13.33%) Exchange Server 2010
2 4 (13.33%) Exchange Server 2013
3 3 (10.00%) IIS
4 2 (6.67%) Exchange Server 2003
4 2 (6.67%) Lync
Applications
1 12 (40.00%) MS Excel
2 10 (33.33%) MS Office
3 1 (3.33%) MS PowerPoint
Business Applications
1 1 (3.33%) Dynamics AX
Cloud Services
1 4 (13.33%) Office 365
Communications & Networking
1 4 (13.33%) DNS
1 4 (13.33%) SAN
2 3 (10.00%) DHCP
2 3 (10.00%) Firewall
3 2 (6.67%) TCP/IP
3 2 (6.67%) LAN
3 2 (6.67%) VoIP
3 2 (6.67%) WAN
3 2 (6.67%) Internet
4 1 (3.33%) MPLS
4 1 (3.33%) OSPF
4 1 (3.33%) BGP
4 1 (3.33%) VPN
4 1 (3.33%) VLAN
4 1 (3.33%) VPLS
4 1 (3.33%) NetScaler
4 1 (3.33%) ADSL
Database & Business Intelligence
1 6 (20.00%) SQL Server
2 4 (13.33%) SQL Server 2008
3 3 (10.00%) SQL Server 2012
4 1 (3.33%) Crystal Reports
4 1 (3.33%) SQL Server Reporting Services
4 1 (3.33%) SQL Server Integration Services
4 1 (3.33%) SQL Server Analysis Services
General
1 6 (20.00%) Manufacturing
2 3 (10.00%) Finance
3 1 (3.33%) Automotive
3 1 (3.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
Miscellaneous
1 4 (13.33%) Client/Server
2 3 (10.00%) Replication
3 1 (3.33%) Analytical Skills
Operating Systems
1 24 (80.00%) Windows
2 13 (43.33%) Windows 7
3 10 (33.33%) Windows Server 2008
4 5 (16.67%) Windows 8
4 5 (16.67%) Windows Server 2003
5 3 (10.00%) Windows Server 2012
6 2 (6.67%) Windows Vista
7 1 (3.33%) Linux
7 1 (3.33%) Windows 2000
7 1 (3.33%) Mac OS
Processes & Methodologies
1 8 (26.67%) Mentoring
2 5 (16.67%) ITIL
2 5 (16.67%) ERP
3 2 (6.67%) Service Delivery
3 2 (6.67%) Incident Management
3 2 (6.67%) Customer Engagement
4 1 (3.33%) Budget Control
4 1 (3.33%) Continuous Improvement
4 1 (3.33%) Disaster Recovery
Programming Languages
1 2 (6.67%) SQL
2 1 (3.33%) VB
2 1 (3.33%) VB.NET
2 1 (3.33%) VBA
2 1 (3.33%) VB6
Qualifications
1 6 (20.00%) Microsoft Certification
2 5 (16.67%) MCSE
2 5 (16.67%) MCSA
3 4 (13.33%) Network+ Certification
3 4 (13.33%) MCP
4 3 (10.00%) A+ Certification
5 2 (6.67%) CCNA
5 2 (6.67%) Cisco Certification
5 2 (6.67%) MCITP
6 1 (3.33%) MCTS
Quality Assurance & Compliance
1 5 (16.67%) SLA
2 2 (6.67%) ISO/IEC 27001
System Software
1 14 (46.67%) VMware Infrastructure
2 12 (40.00%) Active Directory
3 9 (30.00%) Hyper-V
4 4 (13.33%) XenApp
4 4 (13.33%) vSphere
5 2 (6.67%) VMware ESXi
5 2 (6.67%) MetaFrame
5 2 (6.67%) XenServer
5 2 (6.67%) Microsoft Virtual Server
6 1 (3.33%) VMware ESX
Systems Management
1 3 (10.00%) Norton AntiVirus
1 3 (10.00%) Backup Exec
2 2 (6.67%) SCCM
Vendors
1 17 (56.67%) Microsoft
2 14 (46.67%) VMware
3 8 (26.67%) Cisco
4 7 (23.33%) Citrix
5 3 (10.00%) Symantec
5 3 (10.00%) HP
5 3 (10.00%) Dell
6 2 (6.67%) Intel
6 2 (6.67%) McAfee
7 1 (3.33%) Sophos
7 1 (3.33%) NetApp
7 1 (3.33%) Red Hat
7 1 (3.33%) SonicWALL
7 1 (3.33%) Kaspersky
7 1 (3.33%) AVG
Birmingham, West Midlands (County)
Bluetownonline
Salary: Competitive
Posted: Yesterday
Birmingham
Barclay Anderson
Salary: £30,000 - £35,000 per year
Posted: 26 days ago