The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 89 106 72
Rank change year-on-year
+17 -34
Permanent jobs requiring an IT Support 39 23 38
As % of all permanent IT jobs located in Birmingham 1.92% 1.27% 2.56%
As % of the Job Titles category 2.00% 1.32% 2.65%
Number of salaries quoted 37 19 35
Average salary £23,000 £24,000 £30,000
Average salary % change year-on-year
-4.16% -20.00%
90% offered a salary of more than £21,000 £19,800 £21,000
10% offered a salary of more than £36,600 £26,000 £55,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1946 1746 1432
As % of all permanent IT jobs located in Birmingham 95.86% 96.68% 96.63%
Number of salaries quoted 1622 1576 1239
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £27,500 £24,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing IT Support across the Birmingham region over the 3 months to 8 February 2016.

IT Support Salary Histogram in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 8 February 2016, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 40 (50.63%) Windows
2 23 (29.11%) Microsoft
3 22 (27.85%) MS Excel
4 19 (24.05%) Active Directory
5 14 (17.72%) SLA
5 14 (17.72%) Windows Server
6 12 (15.19%) SQL
6 12 (15.19%) VMware
7 11 (13.92%) Asset Management
7 11 (13.92%) MS Office
7 11 (13.92%) Linux
8 10 (12.66%) Unix
9 8 (10.13%) MS Exchange
9 8 (10.13%) ITIL
9 8 (10.13%) TCP/IP
10 7 (8.86%) German Language
10 7 (8.86%) Firewall
10 7 (8.86%) Incident Management
11 6 (7.59%) Service Management
11 6 (7.59%) DNS
11 6 (7.59%) Firmware
11 6 (7.59%) WSUS
11 6 (7.59%) SCCM
11 6 (7.59%) Windows Server 2008
11 6 (7.59%) Patch Management
12 5 (6.33%) People Management
12 5 (6.33%) Line Management
12 5 (6.33%) Exchange Server 2013
12 5 (6.33%) High Availability
12 5 (6.33%) VMware Infrastructure

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 8 February 2016, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.13%) MS Exchange
2 5 (6.33%) Exchange Server 2007
2 5 (6.33%) Exchange Server 2013
3 4 (5.06%) Apache
3 4 (5.06%) Exchange Server 2010
3 4 (5.06%) IBM Notes
3 4 (5.06%) nginx
4 1 (1.27%) Exchange Server 2003
4 1 (1.27%) Skype for Business
Applications
1 22 (27.85%) MS Excel
2 11 (13.92%) MS Office
Business Applications
1 4 (5.06%) Magento
2 3 (3.80%) Dynamics NAV
3 2 (2.53%) Dynamics AX
Cloud Services
1 4 (5.06%) Amazon AWS
1 4 (5.06%) Amazon EC2
1 4 (5.06%) CloudFront
1 4 (5.06%) Google Apps
2 3 (3.80%) Office 365
Communications & Networking
1 8 (10.13%) TCP/IP
2 7 (8.86%) Firewall
3 6 (7.59%) DNS
4 5 (6.33%) Internet
5 4 (5.06%) VPN
6 3 (3.80%) LAN
6 3 (3.80%) VLAN
6 3 (3.80%) WAN
6 3 (3.80%) Wireless
7 2 (2.53%) DHCP
7 2 (2.53%) SAN
8 1 (1.27%) VoIP
Database & Business Intelligence
1 5 (6.33%) SQL Server
2 4 (5.06%) MySQL
2 4 (5.06%) Pentaho
3 2 (2.53%) MS Access
4 1 (1.27%) SQL Server 2008
4 1 (1.27%) SQL Server 2012
4 1 (1.27%) SQL Server Reporting Services
Development Applications
1 4 (5.06%) Git (software)
1 4 (5.06%) Vagrant
General
1 7 (8.86%) German Language
2 2 (2.53%) Finance
2 2 (2.53%) Retail
3 1 (1.27%) Advertising
3 1 (1.27%) Banking
3 1 (1.27%) Billing
3 1 (1.27%) Financial Institution
3 1 (1.27%) Law
3 1 (1.27%) Manufacturing
3 1 (1.27%) Marketing
3 1 (1.27%) Publishing
3 1 (1.27%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (5.06%) CSS
1 4 (5.06%) HTML
1 4 (5.06%) jQuery
1 4 (5.06%) JSON
1 4 (5.06%) LAMP
1 4 (5.06%) LEMP Stack
1 4 (5.06%) REST
1 4 (5.06%) SOAP
1 4 (5.06%) Symfony
1 4 (5.06%) Web Services
1 4 (5.06%) XML
2 3 (3.80%) .NET
Miscellaneous
1 4 (5.06%) Driving Licence
1 4 (5.06%) Replication
2 2 (2.53%) Analytical Skills
2 2 (2.53%) Data Centre
2 2 (2.53%) Management Information System
3 1 (1.27%) Client/Server
3 1 (1.27%) CMDB
3 1 (1.27%) iSeries
Operating Systems
1 40 (50.63%) Windows
2 14 (17.72%) Windows Server
3 11 (13.92%) Linux
4 10 (12.66%) Unix
5 6 (7.59%) Windows Server 2008
6 5 (6.33%) Windows Server 2003
7 4 (5.06%) Ubuntu
7 4 (5.06%) Windows Server 2012
8 3 (3.80%) Windows 7
8 3 (3.80%) Windows XP
9 2 (2.53%) Windows 8
9 2 (2.53%) Windows Vista
10 1 (1.27%) Apple iOS
10 1 (1.27%) HPUX
10 1 (1.27%) Windows 2000 Server
Processes & Methodologies
1 11 (13.92%) Asset Management
2 8 (10.13%) ITIL
3 7 (8.86%) Incident Management
4 6 (7.59%) Patch Management
4 6 (7.59%) Service Management
5 5 (6.33%) High Availability
5 5 (6.33%) Line Management
5 5 (6.33%) People Management
5 5 (6.33%) Service Delivery
6 4 (5.06%) Coaching
6 4 (5.06%) E-Commerce
6 4 (5.06%) Open Source
6 4 (5.06%) Performance Tuning
6 4 (5.06%) Technical Architecture
7 3 (3.80%) Migration
7 3 (3.80%) Resource Management
8 2 (2.53%) Disaster Recovery
8 2 (2.53%) ERP
8 2 (2.53%) Problem Management
8 2 (2.53%) Stakeholder Management
Programming Languages
1 12 (15.19%) SQL
2 4 (5.06%) C
2 4 (5.06%) JavaScript
2 4 (5.06%) PHP
3 2 (2.53%) VB.NET
3 2 (2.53%) VBA
4 1 (1.27%) VB
Qualifications
1 5 (6.33%) DBS Check
2 3 (3.80%) ITIL Certification
3 2 (2.53%) CCNA
3 2 (2.53%) Cisco Certification
3 2 (2.53%) MCSE
3 2 (2.53%) Microsoft Certification
4 1 (1.27%) Degree
4 1 (1.27%) MCSA
Quality Assurance & Compliance
1 14 (17.72%) SLA
2 4 (5.06%) PCI DSS
3 1 (1.27%) ISO/IEC 27001
System Software
1 19 (24.05%) Active Directory
2 6 (7.59%) Firmware
3 5 (6.33%) VMware Infrastructure
4 4 (5.06%) VMware ESXi
5 1 (1.27%) Hyper-V
Systems Management
1 6 (7.59%) SCCM
1 6 (7.59%) WSUS
2 4 (5.06%) Puppet
3 3 (3.80%) Backup Exec
3 3 (3.80%) Norton AntiVirus
Vendors
1 23 (29.11%) Microsoft
2 12 (15.19%) VMware
3 4 (5.06%) Cisco
3 4 (5.06%) Citrix
3 4 (5.06%) Google
3 4 (5.06%) Jaspersoft
3 4 (5.06%) Lotus
3 4 (5.06%) New Relic
3 4 (5.06%) Tableau
3 4 (5.06%) Zend
4 3 (3.80%) Kaspersky
4 3 (3.80%) SonicWALL
4 3 (3.80%) Sophos
4 3 (3.80%) Symantec
4 3 (3.80%) Veeam
5 2 (2.53%) Sage
6 1 (1.27%) BT
6 1 (1.27%) HP
6 1 (1.27%) IBM
6 1 (1.27%) Intel Security
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: 15 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: 16 hours ago
Birmingham, West Midlands (County)
Joseph Chamberlain Sixth Form
Salary: From £17,768 to £18,718 per annum
Posted: 17 days ago