The statistics below represent IT jobs advertised across the Birmingham region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
IT Support
Rank 92 90 107
Rank change year-on-year
-2 +17
Permanent jobs requiring an IT Support 54 34 36
As % of all permanent IT jobs located in Birmingham 2.21% 1.82% 1.53%
As % of the Job Titles category 2.28% 1.88% 1.59%
Number of salaries quoted 40 27 24
Median salary £26,198 £22,000 £27,500
Median salary % change year-on-year
+19.07% -20.00%
90% offered a salary of more than £21,000 £18,000 £20,600
10% offered a salary of more than £44,325 £32,600 £65,000
UK excluding London median salary £25,000 £24,514 £25,000
% change year-on-year
+1.98% -1.94%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2366 1812 2263
As % of all permanent IT jobs located in Birmingham 96.69% 96.74% 96.38%
Number of salaries quoted 1759 1532 1953
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £25,000 £23,000
10% offered a salary of more than £60,000 £67,500 £67,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IT Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing IT Support across the Birmingham region over the 3 months to 1 October 2016.

IT Support Salary Histogram in Birmingham

IT Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 October 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring IT Support in the job title.

1 81 (73.64%) Windows
2 78 (70.91%) Microsoft
3 50 (45.45%) Active Directory
4 42 (38.18%) MS Exchange
5 38 (34.55%) MS Excel
6 31 (28.18%) Firewall
6 31 (28.18%) German Language
7 29 (26.36%) Windows 7
8 27 (24.55%) French Language
9 26 (23.64%) MS Office
9 26 (23.64%) Exchange Server 2013
10 24 (21.82%) Exchange Server 2010
11 23 (20.91%) Degree
11 23 (20.91%) Cisco
12 22 (20.00%) SQL Server
13 21 (19.09%) Computer Science
14 20 (18.18%) Apple iOS
15 19 (17.27%) Android
15 19 (17.27%) Windows Mobile
15 19 (17.27%) Mobile Computing
15 19 (17.27%) Citrix
16 18 (16.36%) Blackberry
16 18 (16.36%) ITIL
16 18 (16.36%) Windows Server
17 17 (15.45%) Windows Server 2012
17 17 (15.45%) SQL
18 16 (14.55%) Exchange Server 2007
18 16 (14.55%) Windows Server 2008
19 15 (13.64%) Mobile Device Management
19 15 (13.64%) Microsoft Certification

IT Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (38.18%) MS Exchange
2 26 (23.64%) Exchange Server 2013
3 24 (21.82%) Exchange Server 2010
4 16 (14.55%) Exchange Server 2007
5 7 (6.36%) Skype for Business
6 5 (4.55%) IIS
6 5 (4.55%) JBoss
6 5 (4.55%) Tomcat
6 5 (4.55%) WebSphere
7 3 (2.73%) Exchange Server 2003
Applications
1 38 (34.55%) MS Excel
2 26 (23.64%) MS Office
3 7 (6.36%) MS PowerPoint
4 1 (0.91%) MS Project
4 1 (0.91%) MS Visio
4 1 (0.91%) Spreadsheet
Business Applications
1 1 (0.91%) Salesforce.com CRM
Cloud Services
1 9 (8.18%) Office 365
2 6 (5.45%) Amazon AWS
2 6 (5.45%) Microsoft Azure
3 1 (0.91%) Azure Active Directory
3 1 (0.91%) OneDrive
Communications & Networking
1 31 (28.18%) Firewall
2 10 (9.09%) LAN
3 9 (8.18%) WAN
4 8 (7.27%) VPN
5 7 (6.36%) VoIP
6 6 (5.45%) Internet
7 5 (4.55%) TCP/IP
7 5 (4.55%) VLAN
8 3 (2.73%) DHCP
8 3 (2.73%) DNS
9 2 (1.82%) Ethernet
9 2 (1.82%) SMTP
10 1 (0.91%) Cisco IPT
10 1 (0.91%) IP Telephony
10 1 (0.91%) Wireless
Database & Business Intelligence
1 22 (20.00%) SQL Server
2 5 (4.55%) SQL Server 2008
3 1 (0.91%) Data Mining
3 1 (0.91%) MS Access
3 1 (0.91%) Relational Database
Development Applications
1 1 (0.91%) ProC
General
1 31 (28.18%) German Language
2 27 (24.55%) French Language
3 8 (7.27%) Finance
4 5 (4.55%) Swedish Language
5 4 (3.64%) Law
5 4 (3.64%) Marketing
6 3 (2.73%) Automotive
6 3 (2.73%) Manufacturing
6 3 (2.73%) Multimedia
6 3 (2.73%) Publishing
6 3 (2.73%) Retail
7 2 (1.82%) Advertising
7 2 (1.82%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.91%) .NET
Miscellaneous
1 21 (19.09%) Computer Science
2 19 (17.27%) Mobile Computing
3 18 (16.36%) Blackberry
4 5 (4.55%) Client/Server
4 5 (4.55%) Management Information System
4 5 (4.55%) Replication
5 3 (2.73%) Driving Licence
5 3 (2.73%) Handset
6 2 (1.82%) Analytical Skills
7 1 (0.91%) Fintech
7 1 (0.91%) iPad
7 1 (0.91%) Mathematics
Operating Systems
1 81 (73.64%) Windows
2 29 (26.36%) Windows 7
3 20 (18.18%) Apple iOS
4 19 (17.27%) Android
4 19 (17.27%) Windows Mobile
5 18 (16.36%) Windows Server
6 17 (15.45%) Windows Server 2012
7 16 (14.55%) Windows Server 2008
8 14 (12.73%) Windows 8
9 12 (10.91%) Windows Server 2003
10 8 (7.27%) Windows 10
11 7 (6.36%) Windows XP
12 4 (3.64%) Linux
12 4 (3.64%) Unix
13 1 (0.91%) Ubuntu
13 1 (0.91%) Windows Vista
Processes & Methodologies
1 18 (16.36%) ITIL
2 15 (13.64%) Mobile Device Management
3 9 (8.18%) Mentoring
3 9 (8.18%) Migration
4 6 (5.45%) CRM
5 5 (4.55%) Continuous Improvement
5 5 (4.55%) Service Delivery
5 5 (4.55%) Validation
6 4 (3.64%) Affiliate Marketing
6 4 (3.64%) Business Intelligence
6 4 (3.64%) Digital Marketing
6 4 (3.64%) Internet Marketing
6 4 (3.64%) Mobile Commerce
6 4 (3.64%) Online Marketing
6 4 (3.64%) Service Management
6 4 (3.64%) Tag Management
6 4 (3.64%) Time Management
6 4 (3.64%) Web Development
7 3 (2.73%) Incident Management
7 3 (2.73%) Logistics
Programming Languages
1 17 (15.45%) SQL
2 6 (5.45%) C#
3 1 (0.91%) VB
3 1 (0.91%) VBA
Qualifications
1 23 (20.91%) Degree
2 15 (13.64%) Microsoft Certification
3 11 (10.00%) MCSA
3 11 (10.00%) MCSE
4 5 (4.55%) MCP
5 3 (2.73%) Cisco Certification
6 1 (0.91%) ITIL Certification
Quality Assurance & Compliance
1 15 (13.64%) SLA
2 1 (0.91%) Data Quality
System Software
1 50 (45.45%) Active Directory
2 11 (10.00%) Hyper-V
3 10 (9.09%) VMware Infrastructure
4 5 (4.55%) VMware ESXi
5 1 (0.91%) Virtual Machines
5 1 (0.91%) XenApp
Systems Management
1 5 (4.55%) Backup Exec
1 5 (4.55%) Cisco CUCM
1 5 (4.55%) Norton AntiVirus
2 1 (0.91%) Cisco IPCC
2 1 (0.91%) NetBackup
Vendors
1 78 (70.91%) Microsoft
2 23 (20.91%) Cisco
3 19 (17.27%) Citrix
4 12 (10.91%) VMware
5 5 (4.55%) Kaspersky
5 5 (4.55%) Sophos
5 5 (4.55%) Symantec
5 5 (4.55%) Veeam
6 4 (3.64%) HP
7 3 (2.73%) SAP
8 2 (1.82%) Adobe
8 2 (1.82%) Apple
9 1 (0.91%) Red Hat
9 1 (0.91%) Salesforce.com
9 1 (0.91%) ServiceNow
9 1 (0.91%) Veritas
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