The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
IT Support
Rank 118 108 108
Rank change year-on-year
-10 0
Permanent jobs requiring an IT Support 14 6 12
As % of all permanent IT jobs located in Birmingham 0.78% 0.32% 0.70%
As % of the Job Titles category 0.81% 0.34% 0.74%
Number of salaries quoted 10 6 10
Average salary £24,000 £27,875 £24,750
Average salary % change year-on-year
-13.90% +12.62%
90% offered a salary of more than £22,250 £20,500 £18,900
10% offered a salary of more than £30,700 £34,125 £40,000
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1722 1774 1620
As % of all permanent IT jobs located in Birmingham 96.15% 94.71% 94.74%
Number of salaries quoted 1405 1568 1367
Average salary £40,000 £42,500 £41,000
Average salary % change year-on-year
-5.88% +3.65%
90% offered a salary of more than £25,000 £27,000 £24,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 May 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 27 (75.00%) Windows
2 20 (55.56%) Microsoft
3 15 (41.67%) MS Exchange
3 15 (41.67%) Windows 7
4 14 (38.89%) Windows Server 2008
4 14 (38.89%) MS Excel
4 14 (38.89%) Active Directory
5 13 (36.11%) VMware
5 13 (36.11%) VMware Infrastructure
6 11 (30.56%) MS Office
7 9 (25.00%) DNS
7 9 (25.00%) Exchange Server 2010
7 9 (25.00%) Office 365
8 8 (22.22%) Hyper-V
8 8 (22.22%) SLA
8 8 (22.22%) Cisco
8 8 (22.22%) DHCP
8 8 (22.22%) SQL Server
9 7 (19.44%) Apple
10 6 (16.67%) SQL Server 2008
10 6 (16.67%) Exchange Server 2013
10 6 (16.67%) Manufacturing
10 6 (16.67%) ERP
11 5 (13.89%) LAN
11 5 (13.89%) CCNA
11 5 (13.89%) Cisco Certification
11 5 (13.89%) IIS
11 5 (13.89%) Service Delivery
11 5 (13.89%) Windows Server 2003
11 5 (13.89%) SQL Server 2012

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 May 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (41.67%) MS Exchange
2 9 (25.00%) Exchange Server 2010
3 6 (16.67%) Exchange Server 2013
4 5 (13.89%) IIS
5 3 (8.33%) Exchange Server 2007
6 1 (2.78%) Apache
6 1 (2.78%) Exchange Server 2003
Applications
1 14 (38.89%) MS Excel
2 11 (30.56%) MS Office
3 1 (2.78%) MS PowerPoint
Business Applications
1 1 (2.78%) Dynamics AX
Cloud Services
1 9 (25.00%) Office 365
Communications & Networking
1 9 (25.00%) DNS
2 8 (22.22%) DHCP
3 5 (13.89%) LAN
4 4 (11.11%) VPLS
4 4 (11.11%) MPLS
4 4 (11.11%) OSPF
4 4 (11.11%) BGP
4 4 (11.11%) VPN
4 4 (11.11%) ADSL
5 3 (8.33%) Wireless
5 3 (8.33%) SAN
6 2 (5.56%) WAN
7 1 (2.78%) Firewall
7 1 (2.78%) Internet
7 1 (2.78%) VLAN
7 1 (2.78%) NetScaler
Database & Business Intelligence
1 8 (22.22%) SQL Server
2 6 (16.67%) SQL Server 2008
3 5 (13.89%) SQL Server 2012
4 1 (2.78%) MySQL
4 1 (2.78%) Crystal Reports
4 1 (2.78%) SQL Server Reporting Services
4 1 (2.78%) SQL Server Integration Services
4 1 (2.78%) SQL Server Analysis Services
General
1 6 (16.67%) Manufacturing
2 1 (2.78%) Finance
2 1 (2.78%) Automotive
Libraries, Frameworks & Software Standards
1 1 (2.78%) .NET
Miscellaneous
1 3 (8.33%) Management Information System
2 1 (2.78%) Replication
2 1 (2.78%) Analytical Skills
Operating Systems
1 27 (75.00%) Windows
2 15 (41.67%) Windows 7
3 14 (38.89%) Windows Server 2008
4 5 (13.89%) Windows Server 2003
5 4 (11.11%) Windows 8
6 3 (8.33%) Android
7 2 (5.56%) Windows Server 2012
7 2 (5.56%) Linux
8 1 (2.78%) Windows 2000
8 1 (2.78%) Mac OS
Processes & Methodologies
1 6 (16.67%) ERP
2 5 (13.89%) Service Delivery
2 5 (13.89%) Mentoring
3 3 (8.33%) ITIL
3 3 (8.33%) Network Management
4 2 (5.56%) Customer Engagement
5 1 (2.78%) Continuous Improvement
5 1 (2.78%) Budget Control
Programming Languages
1 2 (5.56%) SQL
2 1 (2.78%) VB
2 1 (2.78%) VB.NET
2 1 (2.78%) VBA
2 1 (2.78%) VB6
Qualifications
1 5 (13.89%) CCNA
1 5 (13.89%) Cisco Certification
2 4 (11.11%) Network+ Certification
3 3 (8.33%) A+ Certification
3 3 (8.33%) Security Cleared
4 2 (5.56%) MCITP
4 2 (5.56%) MCP
4 2 (5.56%) Microsoft Certification
5 1 (2.78%) MCSE
5 1 (2.78%) MCSA
5 1 (2.78%) MCTS
Quality Assurance & Compliance
1 8 (22.22%) SLA
System Software
1 14 (38.89%) Active Directory
2 13 (36.11%) VMware Infrastructure
3 8 (22.22%) Hyper-V
4 5 (13.89%) vSphere
5 3 (8.33%) Microsoft Virtual Server
6 2 (5.56%) XenApp
7 1 (2.78%) VMware ESX
Systems Management
1 1 (2.78%) Norton AntiVirus
Vendors
1 20 (55.56%) Microsoft
2 13 (36.11%) VMware
3 8 (22.22%) Cisco
4 7 (19.44%) Apple
5 2 (5.56%) HP
5 2 (5.56%) Citrix
6 1 (2.78%) SAP
6 1 (2.78%) Red Hat
6 1 (2.78%) Sophos
6 1 (2.78%) Symantec
6 1 (2.78%) SonicWALL
6 1 (2.78%) AVG
6 1 (2.78%) Twitter
6 1 (2.78%) Kaspersky
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum + Benefits/ AX 2012 Implementation Site
Posted: 19 days ago