The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 108 105 108
Rank change year-on-year
-3 +3
Permanent jobs requiring an IT Support 14 8 10
As % of all permanent IT jobs located in Birmingham 0.77% 0.45% 0.58%
As % of the Job Titles category 0.80% 0.47% 0.62%
Number of salaries quoted 9 7 9
Average salary £24,000 £24,000 £24,000
90% offered a salary of more than £20,000 £22,300 £19,000
10% offered a salary of more than £30,500 £50,000 £28,500
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1751 1714 1620
As % of all permanent IT jobs located in Birmingham 96.21% 95.54% 94.08%
Number of salaries quoted 1434 1490 1348
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 April 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 26 (78.79%) Windows
2 20 (60.61%) Microsoft
3 14 (42.42%) MS Exchange
4 13 (39.39%) Active Directory
4 13 (39.39%) MS Office
5 12 (36.36%) MS Excel
6 11 (33.33%) VMware
6 11 (33.33%) VMware Infrastructure
6 11 (33.33%) Windows Server 2008
6 11 (33.33%) Windows 7
7 9 (27.27%) Office 365
7 9 (27.27%) DHCP
7 9 (27.27%) DNS
8 8 (24.24%) Exchange Server 2010
9 7 (21.21%) Hyper-V
9 7 (21.21%) Apple
9 7 (21.21%) SQL Server
10 6 (18.18%) SLA
10 6 (18.18%) Cisco
10 6 (18.18%) Manufacturing
10 6 (18.18%) vSphere
10 6 (18.18%) Exchange Server 2013
10 6 (18.18%) Mentoring
11 5 (15.15%) SQL Server 2012
11 5 (15.15%) SQL Server 2008
11 5 (15.15%) Cisco Certification
11 5 (15.15%) CCNA
11 5 (15.15%) LAN
11 5 (15.15%) IIS
12 4 (12.12%) ITIL

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 April 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (42.42%) MS Exchange
2 8 (24.24%) Exchange Server 2010
3 6 (18.18%) Exchange Server 2013
4 5 (15.15%) IIS
5 3 (9.09%) Exchange Server 2007
6 1 (3.03%) Apache
6 1 (3.03%) Exchange Server 2003
Applications
1 13 (39.39%) MS Office
2 12 (36.36%) MS Excel
Cloud Services
1 9 (27.27%) Office 365
Communications & Networking
1 9 (27.27%) DHCP
1 9 (27.27%) DNS
2 5 (15.15%) LAN
3 4 (12.12%) ADSL
3 4 (12.12%) VPN
3 4 (12.12%) MPLS
3 4 (12.12%) OSPF
3 4 (12.12%) BGP
3 4 (12.12%) VPLS
4 3 (9.09%) Wireless
5 2 (6.06%) Firewall
5 2 (6.06%) WAN
6 1 (3.03%) TCP/IP
6 1 (3.03%) SAN
6 1 (3.03%) Internet
6 1 (3.03%) VLAN
6 1 (3.03%) NetScaler
Database & Business Intelligence
1 7 (21.21%) SQL Server
2 5 (15.15%) SQL Server 2008
2 5 (15.15%) SQL Server 2012
3 1 (3.03%) MySQL
General
1 6 (18.18%) Manufacturing
2 1 (3.03%) Automotive
2 1 (3.03%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.03%) .NET
Miscellaneous
1 3 (9.09%) Management Information System
Operating Systems
1 26 (78.79%) Windows
2 11 (33.33%) Windows Server 2008
2 11 (33.33%) Windows 7
3 3 (9.09%) Windows Server 2003
3 3 (9.09%) Android
4 2 (6.06%) Windows 8
5 1 (3.03%) Windows Server 2012
5 1 (3.03%) Linux
5 1 (3.03%) Windows 2000
5 1 (3.03%) Windows XP
5 1 (3.03%) Windows Vista
Processes & Methodologies
1 6 (18.18%) Mentoring
2 4 (12.12%) ITIL
2 4 (12.12%) ERP
2 4 (12.12%) Service Delivery
3 3 (9.09%) Network Management
4 2 (6.06%) Continuous Improvement
5 1 (3.03%) Customer Engagement
5 1 (3.03%) Budget Control
5 1 (3.03%) Service Management
Programming Languages
1 1 (3.03%) SQL
1 1 (3.03%) VB
1 1 (3.03%) VB.NET
1 1 (3.03%) VB6
Qualifications
1 5 (15.15%) CCNA
1 5 (15.15%) Cisco Certification
2 3 (9.09%) Microsoft Certification
2 3 (9.09%) Security Cleared
3 2 (6.06%) MCSA
3 2 (6.06%) MCP
3 2 (6.06%) MCITP
4 1 (3.03%) Degree
4 1 (3.03%) MCSE
4 1 (3.03%) Network+ Certification
4 1 (3.03%) MCTS
Quality Assurance & Compliance
1 6 (18.18%) SLA
System Software
1 13 (39.39%) Active Directory
2 11 (33.33%) VMware Infrastructure
3 7 (21.21%) Hyper-V
4 6 (18.18%) vSphere
5 3 (9.09%) Microsoft Virtual Server
6 1 (3.03%) XenApp
Systems Management
1 1 (3.03%) Norton AntiVirus
Vendors
1 20 (60.61%) Microsoft
2 11 (33.33%) VMware
3 7 (21.21%) Apple
4 6 (18.18%) Cisco
5 2 (6.06%) HP
6 1 (3.03%) Citrix
6 1 (3.03%) SAP
6 1 (3.03%) SonicWALL
6 1 (3.03%) Kaspersky
6 1 (3.03%) Twitter
6 1 (3.03%) AVG
6 1 (3.03%) Symantec
6 1 (3.03%) Sophos
Birmingham, West Midlands (County)
Kyna Associates
Salary: £18000 - £24000 Per Annum plus benefits and regular bonuses
Posted: 4 days ago
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £22000 - £26000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Clayton Group
Salary: £17500 - £20000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £17000 - £19000 per annum
Posted: 5 days ago
Birmingham, Warwickshire
Start Your New Career Ltd
Posted: 14 days ago
Birmingham, Warwickshire
Start Your New Career Ltd
Posted: 14 days ago
Birmingham
Capita - ITIN
Salary: £25000 - £28000 per annum
Posted: 17 days ago