The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 128 120 107
Rank change year-on-year
-8 -13
Permanent jobs requiring an IT Support 11 6 3
As % of all permanent IT jobs located in Birmingham 0.46% 0.28% 0.18%
As % of the Job Titles category 0.49% 0.30% 0.19%
Number of salaries quoted 11 6 3
Average salary £27,500 £23,000 £20,500
Average salary % change year-on-year
+19.56% +12.19%
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2240 2008 1563
As % of all permanent IT jobs located in Birmingham 94.20% 94.63% 92.98%
Number of salaries quoted 1983 1831 1298
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £24,000 £27,000 £27,500
10% offered a salary of more than £70,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 October 2014, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 13 (81.25%) Windows
2 10 (62.50%) Microsoft
3 9 (56.25%) SQL Server
4 8 (50.00%) SQL
4 8 (50.00%) VMware
5 7 (43.75%) Firewall
6 6 (37.50%) SharePoint
6 6 (37.50%) Active Directory
6 6 (37.50%) SLA
7 5 (31.25%) Cisco
7 5 (31.25%) Cisco Certification
7 5 (31.25%) Degree
7 5 (31.25%) Computer Science
7 5 (31.25%) SonicWALL
7 5 (31.25%) Kaseya
7 5 (31.25%) Disaster Recovery
8 4 (25.00%) Citrix
8 4 (25.00%) MS Exchange
8 4 (25.00%) MS Office
9 3 (18.75%) Windows XP
9 3 (18.75%) Windows 7
9 3 (18.75%) Windows Server 2008
9 3 (18.75%) Windows 8
9 3 (18.75%) VMware Infrastructure
10 2 (12.50%) Windows Vista
10 2 (12.50%) Hyper-V
10 2 (12.50%) vSphere
10 2 (12.50%) Linux
10 2 (12.50%) MS Excel
10 2 (12.50%) HP

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 October 2014, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (37.50%) SharePoint
2 4 (25.00%) MS Exchange
3 1 (6.25%) SharePoint Server
3 1 (6.25%) WorkSite
3 1 (6.25%) Exchange Server 2010
Applications
1 4 (25.00%) MS Office
2 2 (12.50%) MS Excel
Communications & Networking
1 7 (43.75%) Firewall
2 2 (12.50%) DHCP
2 2 (12.50%) VPN
2 2 (12.50%) DNS
3 1 (6.25%) SAN
3 1 (6.25%) LAN
3 1 (6.25%) VoIP
3 1 (6.25%) WAN
Database & Business Intelligence
1 9 (56.25%) SQL Server
2 1 (6.25%) SQL Server 2005
2 1 (6.25%) MySQL
General
1 1 (6.25%) Telecoms
1 1 (6.25%) Automotive
1 1 (6.25%) Law
1 1 (6.25%) Legal
1 1 (6.25%) Manufacturing
1 1 (6.25%) Retail
Miscellaneous
1 5 (31.25%) Computer Science
2 1 (6.25%) Mobile App
2 1 (6.25%) Analytical Skills
2 1 (6.25%) EPoS
2 1 (6.25%) Blackberry
2 1 (6.25%) PDA
Operating Systems
1 13 (81.25%) Windows
2 3 (18.75%) Windows XP
2 3 (18.75%) Windows Server 2008
2 3 (18.75%) Windows 7
2 3 (18.75%) Windows 8
3 2 (12.50%) Windows Vista
3 2 (12.50%) Linux
4 1 (6.25%) Windows 2000
4 1 (6.25%) Android
4 1 (6.25%) UNIX
4 1 (6.25%) Apple iOS
Processes & Methodologies
1 5 (31.25%) Disaster Recovery
2 1 (6.25%) Document Management
2 1 (6.25%) Logistics
2 1 (6.25%) ITIL
2 1 (6.25%) Change Management
Programming Languages
1 8 (50.00%) SQL
2 1 (6.25%) VB
Qualifications
1 5 (31.25%) Cisco Certification
1 5 (31.25%) Degree
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 6 (37.50%) Active Directory
2 3 (18.75%) VMware Infrastructure
3 2 (12.50%) Hyper-V
3 2 (12.50%) vSphere
4 1 (6.25%) XenApp
Vendors
1 10 (62.50%) Microsoft
2 8 (50.00%) VMware
3 5 (31.25%) SonicWALL
3 5 (31.25%) Kaseya
3 5 (31.25%) Cisco
4 4 (25.00%) Citrix
5 2 (12.50%) HP
6 1 (6.25%) i2
6 1 (6.25%) Apple
6 1 (6.25%) Open Text
6 1 (6.25%) IBM
6 1 (6.25%) Oracle
6 1 (6.25%) Unisys
Birmingham
Netcom Resourcing
Salary: £18,000 - £25,000 per year
Posted: 2 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive
Posted: 24 days ago