The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 101 92 107
Rank change year-on-year
-9 +15
Permanent jobs requiring an IT Support 22 12 8
As % of all permanent IT jobs located in Birmingham 1.22% 0.81% 0.47%
As % of the Job Titles category 1.28% 0.85% 0.50%
Number of salaries quoted 17 11 8
Average salary £22,000 £25,000 £27,500
Average salary % change year-on-year
-12.00% -9.09%
90% offered a salary of more than £19,600 £21,000 £18,700
10% offered a salary of more than £27,000 £50,000 £36,250
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1717 1414 1586
As % of all permanent IT jobs located in Birmingham 95.23% 95.03% 94.01%
Number of salaries quoted 1513 1222 1345
Average salary £40,000 £42,000 £40,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £24,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing IT Support across the Birmingham region over the 3 months to 3 March 2015.

IT Support Salary Histogram in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 3 March 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 30 (78.95%) Windows
2 24 (63.16%) Microsoft
3 16 (42.11%) Active Directory
3 16 (42.11%) MS Exchange
4 14 (36.84%) VMware
5 13 (34.21%) MS Office
6 11 (28.95%) SQL Server
6 11 (28.95%) MS Excel
6 11 (28.95%) DHCP
6 11 (28.95%) DNS
6 11 (28.95%) VMware Infrastructure
6 11 (28.95%) Windows 7
7 10 (26.32%) Windows Server 2008
8 8 (21.05%) Cisco
8 8 (21.05%) vSphere
8 8 (21.05%) Exchange Server 2010
8 8 (21.05%) Office 365
9 7 (18.42%) Hyper-V
9 7 (18.42%) SLA
9 7 (18.42%) Cisco Certification
9 7 (18.42%) Apple
10 6 (15.79%) Firewall
11 5 (13.16%) Manufacturing
11 5 (13.16%) VPN
11 5 (13.16%) IIS
11 5 (13.16%) SQL
11 5 (13.16%) SQL Server 2008
11 5 (13.16%) SQL Server 2012
11 5 (13.16%) Exchange Server 2013
12 4 (10.53%) Mentoring

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 3 March 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (42.11%) MS Exchange
2 8 (21.05%) Exchange Server 2010
3 5 (13.16%) Exchange Server 2013
3 5 (13.16%) IIS
4 3 (7.89%) Exchange Server 2007
4 3 (7.89%) SharePoint
5 1 (2.63%) Apache
Applications
1 13 (34.21%) MS Office
2 11 (28.95%) MS Excel
Cloud Services
1 8 (21.05%) Office 365
Communications & Networking
1 11 (28.95%) DHCP
1 11 (28.95%) DNS
2 6 (15.79%) Firewall
3 5 (13.16%) VPN
4 4 (10.53%) VPLS
4 4 (10.53%) MPLS
4 4 (10.53%) OSPF
4 4 (10.53%) BGP
4 4 (10.53%) ADSL
4 4 (10.53%) LAN
5 3 (7.89%) Wireless
6 1 (2.63%) WAN
6 1 (2.63%) TCP/IP
6 1 (2.63%) Internet
Database & Business Intelligence
1 11 (28.95%) SQL Server
2 5 (13.16%) SQL Server 2008
2 5 (13.16%) SQL Server 2012
3 1 (2.63%) MySQL
General
1 5 (13.16%) Manufacturing
2 2 (5.26%) Automotive
3 1 (2.63%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.63%) .NET
Miscellaneous
1 3 (7.89%) Management Information System
1 3 (7.89%) Computer Science
Operating Systems
1 30 (78.95%) Windows
2 11 (28.95%) Windows 7
3 10 (26.32%) Windows Server 2008
4 4 (10.53%) Windows XP
4 4 (10.53%) Windows 8
5 3 (7.89%) Windows Server 2003
5 3 (7.89%) Windows Vista
5 3 (7.89%) Android
6 2 (5.26%) Linux
7 1 (2.63%) Windows 2000
7 1 (2.63%) UNIX
Processes & Methodologies
1 4 (10.53%) Mentoring
2 3 (7.89%) Service Delivery
2 3 (7.89%) Disaster Recovery
2 3 (7.89%) ERP
2 3 (7.89%) Network Management
3 2 (5.26%) Continuous Improvement
3 2 (5.26%) ITIL
4 1 (2.63%) Service Management
4 1 (2.63%) Logistics
4 1 (2.63%) Budget Control
Programming Languages
1 5 (13.16%) SQL
2 1 (2.63%) VB
2 1 (2.63%) VB.NET
2 1 (2.63%) VB6
Qualifications
1 7 (18.42%) Cisco Certification
2 4 (10.53%) CCNA
2 4 (10.53%) Degree
3 3 (7.89%) Security Cleared
4 1 (2.63%) VCP4
4 1 (2.63%) MCSA
4 1 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 7 (18.42%) SLA
System Software
1 16 (42.11%) Active Directory
2 11 (28.95%) VMware Infrastructure
3 8 (21.05%) vSphere
4 7 (18.42%) Hyper-V
5 3 (7.89%) Microsoft Virtual Server
Vendors
1 24 (63.16%) Microsoft
2 14 (36.84%) VMware
3 8 (21.05%) Cisco
4 7 (18.42%) Apple
5 3 (7.89%) HP
5 3 (7.89%) SonicWALL
5 3 (7.89%) Kaseya
6 1 (2.63%) Twitter
6 1 (2.63%) Citrix
6 1 (2.63%) SAP
Birmingham, West Midlands (County)
QA Limited
Salary: £157.50 per week
Posted: 8 days ago
Birmingham, West Midlands (County)
QA Limited
Salary: £150.00 per week
Posted: 8 days ago
Birmingham, West Midlands (County)
QA Limited
Salary: £157.50 per week
Posted: 8 days ago
Birmingham
Netcom Resourcing
Salary: 16000-24000
Posted: 12 days ago