The table below looks at the statistics for the IT Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 106 130 116
Rank change year-on-year
+24 -14
Permanent jobs requiring an IT Support 17 4 15
As % of all permanent IT jobs located in Birmingham 0.87% 0.19% 0.70%
As % of the Job Titles category 0.93% 0.20% 0.75%
Number of salaries quoted 14 4 14
Average salary £24,750 £25,750 £25,750
Average salary % change year-on-year
-3.88% -
90% offered a salary of more than £18,000 £23,608 £21,300
10% offered a salary of more than £34,550 £27,500 £38,133
UK excluding London average salary £24,750 £24,750 £23,500
% change year-on-year
- +5.31%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1836 2009 1995
As % of all permanent IT jobs located in Birmingham 93.82% 94.32% 93.66%
Number of salaries quoted 1561 1704 1785
Average salary £42,500 £43,000 £42,500
Average salary % change year-on-year
-1.16% +1.17%
90% offered a salary of more than £26,500 £26,250 £26,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Birmingham region.

IT Support Salary Trend in Birmingham

IT Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing IT Support across the Birmingham region over the 3 months to 28 August 2015.

IT Support Salary Histogram in Birmingham

IT Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 August 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 24 (77.42%) Windows
2 21 (67.74%) Microsoft
3 17 (54.84%) MS Excel
4 14 (45.16%) VMware Infrastructure
4 14 (45.16%) VMware
5 13 (41.94%) Active Directory
6 12 (38.71%) MS Exchange
7 11 (35.48%) Windows 7
8 10 (32.26%) Hyper-V
9 8 (25.81%) MS Office
10 7 (22.58%) Citrix
10 7 (22.58%) Microsoft Certification
10 7 (22.58%) Windows Server 2008
11 6 (19.35%) Replication
11 6 (19.35%) Windows 8
11 6 (19.35%) Mentoring
11 6 (19.35%) Windows Server 2003
11 6 (19.35%) ITIL
11 6 (19.35%) MCSE
11 6 (19.35%) MCSA
11 6 (19.35%) Cisco
12 5 (16.13%) SLA
12 5 (16.13%) Client/Server
12 5 (16.13%) SQL Server
12 5 (16.13%) Symantec
12 5 (16.13%) Norton AntiVirus
12 5 (16.13%) Firewall
12 5 (16.13%) Windows Server 2012
12 5 (16.13%) Exchange Server 2013
12 5 (16.13%) VMware ESXi

IT Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 August 2015, IT jobs across the Birmingham region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (38.71%) MS Exchange
2 5 (16.13%) Exchange Server 2013
3 3 (9.68%) Lync
3 3 (9.68%) Exchange Server 2010
4 2 (6.45%) Exchange Server 2003
4 2 (6.45%) Exchange Server 2007
Applications
1 17 (54.84%) MS Excel
2 8 (25.81%) MS Office
3 1 (3.23%) MS PowerPoint
Business Applications
1 1 (3.23%) Dynamics AX
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 5 (16.13%) Firewall
2 4 (12.90%) SAN
3 3 (9.68%) VLAN
3 3 (9.68%) VoIP
3 3 (9.68%) TCP/IP
4 2 (6.45%) VPN
4 2 (6.45%) DNS
4 2 (6.45%) WAN
4 2 (6.45%) Internet
4 2 (6.45%) LAN
5 1 (3.23%) NetScaler
5 1 (3.23%) DHCP
Database & Business Intelligence
1 5 (16.13%) SQL Server
2 2 (6.45%) SQL Server 2008
3 1 (3.23%) SQL Server 2012
3 1 (3.23%) Crystal Reports
3 1 (3.23%) SQL Server Reporting Services
3 1 (3.23%) SQL Server Integration Services
3 1 (3.23%) SQL Server Analysis Services
General
1 4 (12.90%) Manufacturing
2 3 (9.68%) Finance
3 1 (3.23%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
Miscellaneous
1 6 (19.35%) Replication
2 5 (16.13%) Client/Server
3 1 (3.23%) Analytical Skills
3 1 (3.23%) Data Centre
Operating Systems
1 24 (77.42%) Windows
2 11 (35.48%) Windows 7
3 7 (22.58%) Windows Server 2008
4 6 (19.35%) Windows Server 2003
4 6 (19.35%) Windows 8
5 5 (16.13%) Windows Server 2012
6 3 (9.68%) Windows Vista
7 1 (3.23%) Mac OS
7 1 (3.23%) HPUX
7 1 (3.23%) Linux
7 1 (3.23%) Windows 2000
7 1 (3.23%) Windows XP
7 1 (3.23%) UNIX
Processes & Methodologies
1 6 (19.35%) ITIL
1 6 (19.35%) Mentoring
2 3 (9.68%) ERP
2 3 (9.68%) Incident Management
3 2 (6.45%) Migration
3 2 (6.45%) Asset Management
3 2 (6.45%) Service Delivery
3 2 (6.45%) Customer Engagement
4 1 (3.23%) Root Cause Analysis
4 1 (3.23%) People Management
4 1 (3.23%) Disaster Recovery
4 1 (3.23%) Resource Management
Programming Languages
1 2 (6.45%) C
1 2 (6.45%) SQL
2 1 (3.23%) VBA
Qualifications
1 7 (22.58%) Microsoft Certification
2 6 (19.35%) MCSE
2 6 (19.35%) MCSA
3 4 (12.90%) Network+ Certification
3 4 (12.90%) MCP
4 3 (9.68%) A+ Certification
5 2 (6.45%) MCITP
6 1 (3.23%) MCTS
6 1 (3.23%) CCNA
6 1 (3.23%) Cisco Certification
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 3 (9.68%) ISO/IEC 27001
System Software
1 14 (45.16%) VMware Infrastructure
2 13 (41.94%) Active Directory
3 10 (32.26%) Hyper-V
4 5 (16.13%) VMware ESXi
5 4 (12.90%) XenApp
6 2 (6.45%) XenServer
6 2 (6.45%) Microsoft Virtual Server
6 2 (6.45%) MetaFrame
7 1 (3.23%) VMware ESX
7 1 (3.23%) vSphere
Systems Management
1 5 (16.13%) Norton AntiVirus
1 5 (16.13%) Backup Exec
2 2 (6.45%) SCCM
Vendors
1 21 (67.74%) Microsoft
2 14 (45.16%) VMware
3 7 (22.58%) Citrix
4 6 (19.35%) Cisco
5 5 (16.13%) Symantec
6 4 (12.90%) HP
7 3 (9.68%) Dell
7 3 (9.68%) McAfee
7 3 (9.68%) Sophos
7 3 (9.68%) SonicWALL
7 3 (9.68%) Kaspersky
8 2 (6.45%) Veeam
8 2 (6.45%) Intel
9 1 (3.23%) NetApp
9 1 (3.23%) Red Hat
9 1 (3.23%) AVG
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £17000 - £19000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £21000.00 per annum
Posted: 4 days ago
Birmingham, Warwickshire
TCNS
Posted: 11 days ago
Birmingham
Newton Blue
Salary: £60000 - £120000 per annum + benefits and car
Posted: 12 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 19 days ago
Birmingham
Bluetownonline Ltd
Salary: Competitive
Posted: 26 days ago