The statistics below represent IT contracts advertised across the West Midlands region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
IT Support
Rank 125 111 96
Rank change year-on-year
-14 -15
Contract jobs requiring an IT Support 15 11 22
As % of all contract IT jobs located in the West Midlands 0.50% 0.46% 0.92%
As % of the Job Titles category 0.53% 0.49% 0.98%
Number of daily rates quoted 7 3 6
Median daily rate £120 £125 £125
Median daily rate % change year-on-year
-4.00% -
90% offered a daily rate of more than £96 £125 £97
10% offered a daily rate of more than £325 £215 £245
UK excluding London median daily rate £150 £150 £161
% change year-on-year
- -6.97%
Number of hourly rates quoted 2 7 12
Median hourly rate £10.75 £13.50 £7.50
Median hourly rate % change year-on-year
-20.37% +80.00%
UK excluding London median hourly rate £14.25 £13.87 £13.50
% change year-on-year
+2.73% +2.74%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2827 2267 2239
As % of all contract IT jobs located in the West Midlands 94.64% 95.69% 93.96%
Number of daily rates quoted 1691 1373 1150
Median daily rate £400 £354 £348
Median daily rate % change year-on-year
+12.91% +1.94%
90% offered a daily rate of more than £239 £220 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 93 141 205
Median hourly rate £16.00 £16.60 £16.00
Median hourly rate % change year-on-year
-3.61% +3.75%
90% offered a hourly rate of more than £10.50 £11.00 £7.50
10% offered a hourly rate of more than £38.00 £35.00 £37.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

IT Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the West Midlands region.

IT Support Daily Rate Trend in the West Midlands

IT Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the West Midlands region over the 3 months to 2 July 2016.

IT Support Daily Rate Histogram in the West Midlands

IT Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the West Midlands region.

IT Support Hourly Rate Trend in the West Midlands

IT Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +4 9 £156 - 1
Coventry -6 2 £223 -19.09% 3
Birmingham -8 2 £95 -24.00% 3
Staffordshire +3 1 - - 1
Herefordshire - 1 £325 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 July 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring IT Support in the job title.

1 19 (73.08%) Windows
2 16 (61.54%) Microsoft
3 11 (42.31%) Windows Server
4 9 (34.62%) MS Office
4 9 (34.62%) Active Directory
5 8 (30.77%) Windows Server 2008
6 7 (26.92%) MS Exchange
7 6 (23.08%) Windows Server 2003
7 6 (23.08%) Windows 7
7 6 (23.08%) Windows Server 2012
8 5 (19.23%) Office 365
8 5 (19.23%) MS Excel
9 4 (15.38%) ITIL
9 4 (15.38%) DHCP
9 4 (15.38%) Remedy
9 4 (15.38%) Windows XP
9 4 (15.38%) Citrix
9 4 (15.38%) Microsoft Certification
9 4 (15.38%) VMware
10 3 (11.54%) Windows 10
10 3 (11.54%) Asset Management
10 3 (11.54%) Security Cleared
10 3 (11.54%) DNS
10 3 (11.54%) WAN
10 3 (11.54%) SQL Server
11 2 (7.69%) LAN
11 2 (7.69%) VoIP
11 2 (7.69%) Firewall
11 2 (7.69%) EMC
11 2 (7.69%) HP

IT Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (26.92%) MS Exchange
2 2 (7.69%) Exchange Server 2010
3 1 (3.85%) CMS
3 1 (3.85%) Drupal
3 1 (3.85%) Exchange Server 2003
3 1 (3.85%) Exchange Server 2013
3 1 (3.85%) IIS
3 1 (3.85%) Joomla!
3 1 (3.85%) SharePoint
3 1 (3.85%) SharePoint 2010
3 1 (3.85%) Sitecore CMS
3 1 (3.85%) Skype for Business
3 1 (3.85%) Umbraco
3 1 (3.85%) WordPress
Applications
1 9 (34.62%) MS Office
2 5 (19.23%) MS Excel
Business Applications
1 1 (3.85%) Magento
Cloud Services
1 5 (19.23%) Office 365
2 2 (7.69%) Microsoft Azure
3 1 (3.85%) Adobe Creative Cloud
3 1 (3.85%) Google Apps
Communications & Networking
1 4 (15.38%) DHCP
2 3 (11.54%) DNS
2 3 (11.54%) WAN
3 2 (7.69%) Firewall
3 2 (7.69%) LAN
3 2 (7.69%) Remote Desktop
3 2 (7.69%) VoIP
4 1 (3.85%) DSL
4 1 (3.85%) IMAP
4 1 (3.85%) NAS
4 1 (3.85%) SAN
4 1 (3.85%) SMTP
4 1 (3.85%) TCP/IP
4 1 (3.85%) Unified Communications
4 1 (3.85%) VPN
4 1 (3.85%) Wireless
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 1 (3.85%) SQL Server 2005
2 1 (3.85%) SQL Server 2008
General
1 2 (7.69%) Automotive
2 1 (3.85%) Aerospace
2 1 (3.85%) Back Office
2 1 (3.85%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
1 1 (3.85%) ASP.NET
1 1 (3.85%) CSS
1 1 (3.85%) CSS3
1 1 (3.85%) HTML
1 1 (3.85%) HTML5
1 1 (3.85%) jQuery
1 1 (3.85%) MAPI
1 1 (3.85%) Ruby on Rails
Miscellaneous
1 1 (3.85%) Digital Media
1 1 (3.85%) Driving Licence
Operating Systems
1 19 (73.08%) Windows
2 11 (42.31%) Windows Server
3 8 (30.77%) Windows Server 2008
4 6 (23.08%) Windows 7
4 6 (23.08%) Windows Server 2003
4 6 (23.08%) Windows Server 2012
5 4 (15.38%) Windows XP
6 3 (11.54%) Windows 10
7 2 (7.69%) Windows 8
8 1 (3.85%) Fedora
8 1 (3.85%) Linux
8 1 (3.85%) Mac OS X
8 1 (3.85%) Ubuntu
8 1 (3.85%) Windows 2000 Server
Processes & Methodologies
1 4 (15.38%) ITIL
2 3 (11.54%) Asset Management
3 2 (7.69%) Root Cause Analysis
3 2 (7.69%) Service Management
4 1 (3.85%) Change Management
4 1 (3.85%) Cybersecurity
4 1 (3.85%) Disaster Recovery
4 1 (3.85%) Incident Management
4 1 (3.85%) Load Balancing
4 1 (3.85%) Migration
4 1 (3.85%) Project Management
4 1 (3.85%) Server Building
4 1 (3.85%) Software Asset Management
4 1 (3.85%) Software Engineering
4 1 (3.85%) Web Development
Programming Languages
1 1 (3.85%) C
1 1 (3.85%) C#
1 1 (3.85%) C++
1 1 (3.85%) Java
1 1 (3.85%) JavaScript
1 1 (3.85%) PHP
1 1 (3.85%) PowerShell
1 1 (3.85%) Python
1 1 (3.85%) Ruby
1 1 (3.85%) VBScript
Qualifications
1 4 (15.38%) Microsoft Certification
2 3 (11.54%) Security Cleared
3 2 (7.69%) BPSS Clearance
3 2 (7.69%) Degree
4 1 (3.85%) DV Cleared
4 1 (3.85%) ITIL Certification
4 1 (3.85%) MCP
4 1 (3.85%) MCSA
4 1 (3.85%) SC Cleared
System Software
1 9 (34.62%) Active Directory
2 1 (3.85%) Hyper-V
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) vSphere
Systems Management
1 1 (3.85%) Backup Exec
1 1 (3.85%) NetBackup
1 1 (3.85%) SCCM
Vendors
1 16 (61.54%) Microsoft
2 4 (15.38%) Citrix
2 4 (15.38%) Remedy
2 4 (15.38%) VMware
3 2 (7.69%) EMC
3 2 (7.69%) HP
3 2 (7.69%) Panasonic
3 2 (7.69%) ServiceNow
4 1 (3.85%) Adobe
4 1 (3.85%) Avaya
4 1 (3.85%) Cisco
4 1 (3.85%) Dell
4 1 (3.85%) Google
4 1 (3.85%) Mitel
4 1 (3.85%) Sitecore
4 1 (3.85%) Sophos
4 1 (3.85%) Symantec
4 1 (3.85%) Veeam
West Midlands
Redrock Consulting Ltd
Posted: Yesterday