The table below looks at the statistics for the IT Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 94 93 99
Rank change year-on-year
-1 +6
Contract jobs requiring an IT Support 13 16 5
As % of all contract IT jobs located in the West Midlands 0.60% 0.77% 0.28%
As % of the Job Titles category 0.66% 0.85% 0.29%
Number of daily rates quoted 4 6 2
Average daily rate
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£146 £180 £135
Average daily rate % change year-on-year
-18.75% +33.33%
90% offered a daily rate of more than £101 £135 £103
10% offered a daily rate of more than £267 £300 £167
UK excluding London average daily rate £163 £150 £125
% change year-on-year
+8.70% +20.00%
Number of hourly rates quoted 4 2 3
Average hourly rate £13.13 £13.25 £13.00
Average hourly rate % change year-on-year
-0.94% +1.92%
90% offered a hourly rate of more than £10.78 £11.85 £11.40
10% offered a hourly rate of more than £19.80 £14.65 £20.60
UK excluding London average hourly rate £12.61 £13.88 £12.50
% change year-on-year
-9.15% +11.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
1961 1888 1701
As % of all contract IT jobs located in the West Midlands 90.66% 90.60% 93.82%
Number of daily rates quoted 1118 981 792
Average daily rate £350 £338 £330
Average daily rate % change year-on-year
+3.70% +2.27%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 171 136 185
Average hourly rate £15.61 £17.50 £22.50
Average hourly rate % change year-on-year
-10.80% -22.22%
90% offered a hourly rate of more than £11.00 £10.00 £11.00
10% offered a hourly rate of more than £30.00 £37.50 £34.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

IT Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the West Midlands region.

IT Support Daily Rate Trend in the West Midlands

IT Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the West Midlands region over the 3 months to 30 January 2015.

IT Support Daily Rate Histogram in the West Midlands

IT Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the West Midlands region.

IT Support Hourly Rate Trend in the West Midlands

IT Support
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the West Midlands region over the 3 months to 30 January 2015.

IT Support Hourly Rate Histogram in the West Midlands

IT Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -5 3 - - 4
Warwickshire - 3 £145 - 2
Shropshire -9 2 £103 -59.00% 1
Staffordshire +2 1 - - 2
Coventry - - - -
Solihull - - - -
Walsall - - - - 1
Wolverhampton - - - -
Herefordshire - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 January 2015, IT contractor jobs across the West Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 17 (68.00%) Windows
2 11 (44.00%) MS Office
3 9 (36.00%) Active Directory
4 8 (32.00%) Windows 7
5 6 (24.00%) Microsoft
5 6 (24.00%) MS Exchange
6 5 (20.00%) Windows XP
6 5 (20.00%) ITIL
7 4 (16.00%) Citrix
8 3 (12.00%) SLA
8 3 (12.00%) NHS
8 3 (12.00%) MS Excel
8 3 (12.00%) TCP/IP
8 3 (12.00%) VMware
8 3 (12.00%) Windows Vista
8 3 (12.00%) Windows Server 2008
8 3 (12.00%) Windows 8
9 2 (8.00%) Windows Server 2012
9 2 (8.00%) VMware Infrastructure
9 2 (8.00%) Mobile App
9 2 (8.00%) SCCM
9 2 (8.00%) Incident Management
9 2 (8.00%) Exchange Server 2003
9 2 (8.00%) Asset Management
9 2 (8.00%) Telecoms
9 2 (8.00%) DNS
9 2 (8.00%) DHCP
9 2 (8.00%) SharePoint
9 2 (8.00%) VBA
9 2 (8.00%) SQL Server

IT Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 January 2015, IT contractor jobs across the West Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (24.00%) MS Exchange
2 2 (8.00%) Exchange Server 2003
2 2 (8.00%) SharePoint
3 1 (4.00%) Exchange Server 2013
3 1 (4.00%) Lync
3 1 (4.00%) Exchange Server 2010
Applications
1 11 (44.00%) MS Office
2 3 (12.00%) MS Excel
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 3 (12.00%) TCP/IP
2 2 (8.00%) DNS
2 2 (8.00%) DHCP
3 1 (4.00%) LAN
3 1 (4.00%) VoIP
3 1 (4.00%) WAN
Database & Business Intelligence
1 2 (8.00%) SQL Server
General
1 2 (8.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.00%) Software Packaging
Miscellaneous
1 3 (12.00%) NHS
2 2 (8.00%) Mobile App
3 1 (4.00%) Blackberry
3 1 (4.00%) Management Information System
3 1 (4.00%) iPhone
3 1 (4.00%) Mobile Computing
Operating Systems
1 17 (68.00%) Windows
2 8 (32.00%) Windows 7
3 5 (20.00%) Windows XP
4 3 (12.00%) Windows Vista
4 3 (12.00%) Windows Server 2008
4 3 (12.00%) Windows 8
5 2 (8.00%) Windows Server 2012
6 1 (4.00%) UNIX
6 1 (4.00%) Linux
Processes & Methodologies
1 5 (20.00%) ITIL
2 2 (8.00%) Incident Management
2 2 (8.00%) Asset Management
3 1 (4.00%) CAD
3 1 (4.00%) Migration
3 1 (4.00%) Stakeholder Management
3 1 (4.00%) Service Management
3 1 (4.00%) Service Delivery
3 1 (4.00%) Logistics
3 1 (4.00%) Performance Management
3 1 (4.00%) Service Desk Management
3 1 (4.00%) Line Management
3 1 (4.00%) Mentoring
Programming Languages
1 2 (8.00%) VBA
Qualifications
1 1 (4.00%) Microsoft Certification
1 1 (4.00%) MCSE
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 9 (36.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
3 1 (4.00%) Hyper-V
3 1 (4.00%) XenApp
3 1 (4.00%) vSphere
Systems Management
1 2 (8.00%) SCCM
Vendors
1 6 (24.00%) Microsoft
2 4 (16.00%) Citrix
3 3 (12.00%) VMware
4 2 (8.00%) Cisco
4 2 (8.00%) Dell
5 1 (4.00%) NetApp
5 1 (4.00%) HP
Telford, Shropshire
ITF Solutions
Rate: £100 - £105 per day
Posted: 3 days ago
Birmingham, West Midlands (County)
JNC Recruitment
Rate: From £10 to £11.50 per hour
Posted: 6 days ago