The statistics below represent IT contracts advertised across the West Midlands region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 116 100 105
Rank change year-on-year
-16 +5
Contract jobs requiring an IT Support 16 24 18
As % of all contract IT jobs located in the West Midlands 0.59% 0.93% 0.75%
As % of the Job Titles category 0.62% 0.99% 0.80%
Number of daily rates quoted 10 12 4
Median daily rate £128 £180 £155
Median daily rate % change year-on-year
-29.16% +16.12%
90% offered a daily rate of more than £98 £150 £145
10% offered a daily rate of more than £385 £303 £257
UK excluding London median daily rate £150 £160 £155
% change year-on-year
-6.25% +3.22%
Number of hourly rates quoted 5 9 5
Median hourly rate £14.75 £11.08 £17.50
Median hourly rate % change year-on-year
+33.12% -36.68%
90% offered a hourly rate of more than £9.04 £10.33 £15.31
10% offered a hourly rate of more than £17.80 £13.02 £22.60
UK excluding London median hourly rate £13.25 £13.00 £13.50
% change year-on-year
+1.92% -3.70%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2584 2428 2237
As % of all contract IT jobs located in the West Midlands 94.48% 94.33% 93.32%
Number of daily rates quoted 1567 1344 1241
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £230 £200 £188
10% offered a daily rate of more than £545 £515 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.76% +2.66%
Number of hourly rates quoted 104 120 187
Median hourly rate £16.00 £14.00 £15.61
Median hourly rate % change year-on-year
+14.28% -10.28%
90% offered a hourly rate of more than £11.50 £10.33 £10.50
10% offered a hourly rate of more than £36.00 £33.55 £30.00
UK excluding London median hourly rate £16.50 £17.00 £15.71
% change year-on-year
-2.94% +8.21%

IT Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the West Midlands region.

IT Support Daily Rate Trend in the West Midlands

IT Support
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the West Midlands region over the 3 months to 4 December 2016.

IT Support Daily Rate Histogram in the West Midlands

IT Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the West Midlands region.

IT Support Hourly Rate Trend in the West Midlands

IT Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -11 6 £115 -34.28% 5
Worcestershire +3 2 £130 - 3
Warwickshire -1 2 £141 -21.52% 3
Dudley +2 1 - -
Walsall +1 1 - -
Coventry -20 1 £375 +150.00% 2
West Bromwich - 1 - -
Staffordshire - 1 £475 - 2
Solihull - 1 £75 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 December 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring IT Support in the job title.

1 17 (50.00%) Windows
2 12 (35.29%) Microsoft
3 8 (23.53%) Active Directory
4 7 (20.59%) MS Office
4 7 (20.59%) Windows 7
5 6 (17.65%) Asset Management
6 5 (14.71%) ITIL
6 5 (14.71%) Security Cleared
6 5 (14.71%) Windows Server
7 4 (11.76%) Office 365
8 3 (8.82%) Windows 8
8 3 (8.82%) Ticket Management
8 3 (8.82%) Dynamics CRM
8 3 (8.82%) MCP
8 3 (8.82%) MS Exchange
8 3 (8.82%) MS Excel
8 3 (8.82%) CRM
8 3 (8.82%) WAN
8 3 (8.82%) Citrix
8 3 (8.82%) Mainframe
9 2 (5.88%) Backup Exec
9 2 (5.88%) VLE
9 2 (5.88%) Change Management
9 2 (5.88%) Stakeholder Management
9 2 (5.88%) VMware
9 2 (5.88%) e-Learning
9 2 (5.88%) Cisco Certification
9 2 (5.88%) CCNA
9 2 (5.88%) ITIL Certification
9 2 (5.88%) Symantec

IT Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) MS Exchange
2 2 (5.88%) Moodle
3 1 (2.94%) Blackberry Enterprise Server
3 1 (2.94%) Exchange Server 2003
3 1 (2.94%) Exchange Server 2007
3 1 (2.94%) IIS
3 1 (2.94%) SharePoint
3 1 (2.94%) SharePoint 2010
3 1 (2.94%) Skype for Business
Applications
1 7 (20.59%) MS Office
2 3 (8.82%) MS Excel
3 2 (5.88%) MS PowerPoint
4 1 (2.94%) MS Project
Business Applications
1 3 (8.82%) Dynamics CRM
Cloud Services
1 4 (11.76%) Office 365
2 2 (5.88%) Microsoft Azure
Communications & Networking
1 3 (8.82%) WAN
2 2 (5.88%) LAN
3 1 (2.94%) DHCP
3 1 (2.94%) DNS
3 1 (2.94%) DSL
3 1 (2.94%) VLAN
3 1 (2.94%) Wi-Fi
General
1 1 (2.94%) Back Office
1 1 (2.94%) German Language
1 1 (2.94%) Law
1 1 (2.94%) Manufacturing
Miscellaneous
1 3 (8.82%) Mainframe
2 2 (5.88%) e-Learning
2 2 (5.88%) Video Editing
2 2 (5.88%) VLE
3 1 (2.94%) Analytical Skills
3 1 (2.94%) AS400
3 1 (2.94%) Blackberry
Operating Systems
1 17 (50.00%) Windows
2 7 (20.59%) Windows 7
3 5 (14.71%) Windows Server
4 3 (8.82%) Windows 8
5 2 (5.88%) Windows 10
5 2 (5.88%) Windows Server 2008
6 1 (2.94%) Windows 2000
6 1 (2.94%) Windows Server 2003
6 1 (2.94%) Windows XP
Processes & Methodologies
1 6 (17.65%) Asset Management
2 5 (14.71%) ITIL
3 3 (8.82%) CRM
3 3 (8.82%) Ticket Management
4 2 (5.88%) Change Management
4 2 (5.88%) Contract Management
4 2 (5.88%) Software Asset Management
4 2 (5.88%) Stakeholder Management
5 1 (2.94%) Data Migration
5 1 (2.94%) Logistics
5 1 (2.94%) Migration
5 1 (2.94%) PRINCE2
5 1 (2.94%) Project Management
5 1 (2.94%) Release Management
5 1 (2.94%) Service Management
Programming Languages
1 1 (2.94%) C
1 1 (2.94%) SQL
1 1 (2.94%) VBA
Qualifications
1 5 (14.71%) Security Cleared
2 3 (8.82%) MCP
3 2 (5.88%) CCNA
3 2 (5.88%) Cisco Certification
3 2 (5.88%) DBS Check
3 2 (5.88%) Degree
3 2 (5.88%) ITIL Certification
4 1 (2.94%) BPSS Clearance
4 1 (2.94%) DV Cleared
4 1 (2.94%) MCSA
4 1 (2.94%) Microsoft Certification
System Software
1 8 (23.53%) Active Directory
2 1 (2.94%) Hyper-V
2 1 (2.94%) XenApp
Systems Management
1 2 (5.88%) Backup Exec
2 1 (2.94%) NetBackup
2 1 (2.94%) SCCM
Vendors
1 12 (35.29%) Microsoft
2 3 (8.82%) Citrix
3 2 (5.88%) Symantec
3 2 (5.88%) VMware
4 1 (2.94%) Altiris
4 1 (2.94%) Apple
4 1 (2.94%) arcserve
4 1 (2.94%) Cisco
4 1 (2.94%) HP
4 1 (2.94%) IBM
4 1 (2.94%) LANDesk
4 1 (2.94%) ServiceNow