The table below looks at the statistics for CRM skills in IT contracts advertised for the Brighton region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 31 27 -
Rank change year-on-year
-4 -
Contract jobs citing CRM 11 6 0
As % of all contract IT jobs located in Brighton 4.28% 2.99% -
As % of the Processes & Methodologies category 5.45% 4.11% -
Number of daily rates quoted 11 4 0
Average daily rate
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£475 £438 -
Average daily rate % change year-on-year
+8.57% -
UK excluding London average daily rate £390 £375 £400
% change year-on-year
+4.00% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £15.00 £18.00
% change year-on-year
+10.00% -16.66%
CRM
East Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Brighton region.

Processes & Methodologies Category
Brighton
Contract IT job ads with a match in the
Processes & Methodologies category
202 146 126
As % of all contract IT jobs located in Brighton 78.60% 72.64% 72.83%
Number of daily rates quoted 119 68 83
Average daily rate £400 £390 £375
Average daily rate % change year-on-year
+2.56% +4.00%
90% offered a daily rate of more than £175 £200 £275
10% offered a daily rate of more than £495 £550 £500
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 8 6 1
Average hourly rate £21.58 £15.00 £23.00
Average hourly rate % change year-on-year
+43.86% -34.78%
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

CRM
Jobs Demand Trend in Brighton

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Brighton region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Brighton

CRM
Daily Rate Trend in Brighton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Brighton region.

CRM Daily Rate Trend in Brighton

CRM
Daily Rate Histogram in Brighton

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Brighton region over the 3 months to 26 January 2015.

CRM Daily Rate Histogram in Brighton

CRM
Top 30 Related IT Skills in Brighton

For the 6 months to 26 January 2015, IT contractor jobs across the Brighton region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 6 (40.00%) Stakeholder Management
1 6 (40.00%) PRINCE2
2 4 (26.67%) Windows
2 4 (26.67%) MCSE
2 4 (26.67%) SQL
2 4 (26.67%) MS Exchange
2 4 (26.67%) Windows Server 2003
2 4 (26.67%) Nagios
2 4 (26.67%) Project Management
2 4 (26.67%) SAS
2 4 (26.67%) VoIP
2 4 (26.67%) DHCP
2 4 (26.67%) TCP/IP
2 4 (26.67%) DNS
2 4 (26.67%) Cisco
2 4 (26.67%) Microsoft
2 4 (26.67%) CCNA
2 4 (26.67%) Active Directory
2 4 (26.67%) HP
2 4 (26.67%) Cisco Certification
2 4 (26.67%) Microsoft Certification
2 4 (26.67%) Avaya
2 4 (26.67%) Juniper
2 4 (26.67%) SAN
2 4 (26.67%) Service Delivery
2 4 (26.67%) Firewall
2 4 (26.67%) VMware
2 4 (26.67%) Clustering
2 4 (26.67%) Document Management
2 4 (26.67%) VLAN

CRM
Top Related IT Skills in Brighton by Category

For the 6 months to 26 January 2015, IT contractor jobs across the Brighton region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) MS Exchange
1 4 (26.67%) SAS
1 4 (26.67%) Exchange Server 2003
2 2 (13.33%) Confluence
Applications
1 2 (13.33%) MS Visio
2 1 (6.67%) MS Excel
Business Applications
1 4 (26.67%) Dynamics CRM
2 3 (20.00%) SAP CRM
3 2 (13.33%) SAP IS-U
Communications & Networking
1 4 (26.67%) VoIP
1 4 (26.67%) DHCP
1 4 (26.67%) TCP/IP
1 4 (26.67%) DNS
1 4 (26.67%) SAN
1 4 (26.67%) Firewall
1 4 (26.67%) VLAN
1 4 (26.67%) iSCSI
1 4 (26.67%) NAS
Database & Business Intelligence
1 2 (13.33%) Data Warehouse
1 2 (13.33%) SQL Server Reporting Services
1 2 (13.33%) SQL Server Integration Services
Development Applications
1 2 (13.33%) Team Foundation Server
1 2 (13.33%) Axure RP
General
1 3 (20.00%) Billing
2 2 (13.33%) Finance
2 2 (13.33%) Retail
Job Titles
1 8 (53.33%) Analyst
2 4 (26.67%) Infrastructure Analyst
2 4 (26.67%) Project Manager
3 2 (13.33%) Business Analyst
3 2 (13.33%) MI Analyst
4 1 (6.67%) Agile Project Manager
4 1 (6.67%) Programme Manager
Miscellaneous
1 4 (26.67%) Clustering
1 4 (26.67%) Analytical Skills
2 3 (20.00%) Freedom of Information
2 3 (20.00%) Data Protection Act
3 1 (6.67%) Management Information System
Operating Systems
1 4 (26.67%) Windows
1 4 (26.67%) Windows Server 2003
Processes & Methodologies
1 6 (40.00%) PRINCE2
1 6 (40.00%) Stakeholder Management
2 4 (26.67%) Document Management
2 4 (26.67%) Network Load Balancing
2 4 (26.67%) Project Management
2 4 (26.67%) Service Delivery
2 4 (26.67%) Network Monitoring
3 3 (20.00%) Business Transformation
3 3 (20.00%) ITIL
3 3 (20.00%) Benchmarking
3 3 (20.00%) Performance Management
3 3 (20.00%) Data Protection
3 3 (20.00%) Waterfall
3 3 (20.00%) Agile Software Development
4 2 (13.33%) Data Analysis
4 2 (13.33%) Business Analysis
4 2 (13.33%) Change Control
4 2 (13.33%) E-Commerce
4 2 (13.33%) ETL
4 2 (13.33%) Balanced Scorecard
Programming Languages
1 4 (26.67%) SQL
Qualifications
1 4 (26.67%) MCSE
1 4 (26.67%) CCNA
1 4 (26.67%) Cisco Certification
1 4 (26.67%) Microsoft Certification
2 3 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (6.67%) QA
System Software
1 4 (26.67%) Active Directory
1 4 (26.67%) VMware Infrastructure
1 4 (26.67%) vCloud
Systems Management
1 4 (26.67%) Nagios
1 4 (26.67%) SCCM
Vendors
1 4 (26.67%) Cisco
1 4 (26.67%) Microsoft
1 4 (26.67%) HP
1 4 (26.67%) Avaya
1 4 (26.67%) Juniper
1 4 (26.67%) VMware
1 4 (26.67%) SolarWinds
2 3 (20.00%) SAP
3 2 (13.33%) Apple
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