The first table below looks at the demand for CRM skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Bristol region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 45 51 41
Rank change year-on-year
+6 -10
Contract jobs citing CRM 5 10 8
As % of all contract IT jobs located in Bristol 0.940% 1.196% 1.288%
As % of the Processes & Methodologies category 1.582% 1.783% 1.942%
Number of daily rates quoted 2 4 2
Average daily rate £325 £406 £313
Average daily rate % change year-on-year
-20.00% +30.00%
90% offered a daily rate of more than £265 £386 £243
10% offered a daily rate of more than £385 £443 £383
UK excluding London average daily rate £400 £413 £400
% change year-on-year
-3.03% +3.12%
Number of hourly rates quoted 0 2 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate £22.50 £16.50 £18.50
% change year-on-year
+36.36% -10.81%
All Processes & Methodologies
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
316 561 412
As % of all contract IT jobs located in Bristol 59.40% 67.11% 66.34%
Number of daily rates quoted 192 382 234
Average daily rate £325 £350 £400
Average daily rate % change year-on-year
-7.14% -12.50%
90% offered a daily rate of more than £250 £236 £275
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 7 21 22
Average hourly rate £35.00 £35.00 £34.00
Average hourly rate % change year-on-year
- +2.94%
90% offered a hourly rate of more than £22.40 £16.00 £11.00
10% offered a hourly rate of more than £42.50 £36.00 £44.00
UK excluding London average hourly rate £31.50 £25.00 £30.00
% change year-on-year
+26.00% -16.66%
CRM
South West

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Bristol CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Bristol region.

Bristol CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Bristol region over the 3 months to 21 May 2013.

Bristol CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Bristol region.

Bristol CRM Hourly Rate Trend

CRM
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Bristol region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 9 (52.94%) ISEB
1 9 (52.94%) Finance
2 8 (47.06%) Data Warehouse
2 8 (47.06%) SQL
2 8 (47.06%) Business Objects
3 7 (41.18%) SAS
4 5 (29.41%) Business Analysis
4 5 (29.41%) Data Governance
5 4 (23.53%) Business Intelligence
5 4 (23.53%) Change Management
5 4 (23.53%) Stakeholder Management
6 3 (17.65%) Banking
6 3 (17.65%) Retail
6 3 (17.65%) Degree
6 3 (17.65%) Retail Banking
6 3 (17.65%) User Acceptance Testing
7 2 (11.76%) Marketing
7 2 (11.76%) QA
7 2 (11.76%) Test Strategy
7 2 (11.76%) Workflow
7 2 (11.76%) Microsoft
8 1 (5.882%) Active Directory
8 1 (5.882%) BusinessObjects
8 1 (5.882%) Microsoft Certification
8 1 (5.882%) Project Management
8 1 (5.882%) SLA
8 1 (5.882%) MS Exchange
8 1 (5.882%) Data Mining
8 1 (5.882%) MS Office
8 1 (5.882%) SAP

CRM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Bristol region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 1 (5.882%) XML
1 1 (5.882%) HTML
Application Platforms
1 7 (41.18%) SAS
2 1 (5.882%) MS Exchange
2 1 (5.882%) SharePoint
Applications
1 1 (5.882%) MS Office
1 1 (5.882%) MS Excel
Business Applications
1 1 (5.882%) Dynamics CRM
Database & Business Intelligence
1 8 (47.06%) Data Warehouse
2 1 (5.882%) BusinessObjects
2 1 (5.882%) Data Mining
General
1 9 (52.94%) Finance
2 3 (17.65%) Banking
2 3 (17.65%) Retail
2 3 (17.65%) Retail Banking
3 2 (11.76%) Marketing
4 1 (5.882%) Billing
Job Titles
1 9 (52.94%) Analyst
2 8 (47.06%) Business Analyst
3 3 (17.65%) Project Manager
3 3 (17.65%) Banking Business Analyst
4 2 (11.76%) Financial Services Business Analyst
4 2 (11.76%) Business Manager
4 2 (11.76%) CRM Analyst
4 2 (11.76%) Financial Business Analyst
4 2 (11.76%) Test Manager
5 1 (5.882%) Support Engineer
5 1 (5.882%) Programme Manager
5 1 (5.882%) Developer
5 1 (5.882%) IT Support Engineer
5 1 (5.882%) Data Manager
5 1 (5.882%) CRM Developer
5 1 (5.882%) Data Migration Manager
5 1 (5.882%) CRM Business Analyst
5 1 (5.882%) Microsoft Developer
5 1 (5.882%) Migration Project Manager
5 1 (5.882%) Dynamics CRM Developer
Miscellaneous
1 1 (5.882%) PACS
1 1 (5.882%) Reference Data
Operating Systems
1 1 (5.882%) Windows
Processes & Methodologies
1 5 (29.41%) Business Analysis
1 5 (29.41%) Data Governance
2 4 (23.53%) Business Intelligence
2 4 (23.53%) Change Management
2 4 (23.53%) Stakeholder Management
3 3 (17.65%) User Acceptance Testing
4 2 (11.76%) Test Strategy
4 2 (11.76%) Workflow
5 1 (5.882%) Project Management
5 1 (5.882%) ITIL
5 1 (5.882%) PRINCE2
5 1 (5.882%) Migration
5 1 (5.882%) Programme Management
5 1 (5.882%) Functional Testing
5 1 (5.882%) Analytics
5 1 (5.882%) Data Transformation
5 1 (5.882%) Change Control
5 1 (5.882%) Problem Management
5 1 (5.882%) Test Scripting
5 1 (5.882%) Data Migration
Programming Languages
1 8 (47.06%) SQL
Qualifications
1 9 (52.94%) ISEB
2 3 (17.65%) Degree
3 1 (5.882%) Microsoft Certification
3 1 (5.882%) MCP
3 1 (5.882%) MCSE
3 1 (5.882%) ISTQB
Quality Assurance & Compliance
1 2 (11.76%) QA
2 1 (5.882%) SLA
System Software
1 1 (5.882%) Active Directory
Vendors
1 8 (47.06%) Business Objects
2 2 (11.76%) Microsoft
3 1 (5.882%) SAP
3 1 (5.882%) Siebel
3 1 (5.882%) VMware
3 1 (5.882%) Lagan