The table below looks at the statistics for CRM skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 56 72 101
Rank change year-on-year
+16 +29
Contract jobs citing CRM 97 74 43
As % of all contract IT jobs located in the South West 3.25% 2.40% 1.42%
As % of the Processes & Methodologies category 4.18% 3.10% 1.79%
Number of daily rates quoted 66 60 27
Median daily rate £425 £375 £365
Median daily rate % change year-on-year
+13.33% +2.73%
90% offered a daily rate of more than £310 £270 £259
10% offered a daily rate of more than £551 £520 £485
UK excluding London median daily rate £400 £388 £388
% change year-on-year
+3.22% -
Number of hourly rates quoted 0 1 0
Median hourly rate - £10.00 -
UK excluding London median hourly rate £20.00 £16.00 £20.00
% change year-on-year
+25.00% -20.00%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2320 2390 2400
As % of all contract IT jobs located in the South West 77.83% 77.62% 79.37%
Number of daily rates quoted 1537 1624 1603
Median daily rate £388 £388 £363
Median daily rate % change year-on-year
- +6.89%
90% offered a daily rate of more than £288 £288 £275
10% offered a daily rate of more than £588 £525 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 105 105 123
Median hourly rate £35.00 £37.00 £33.67
Median hourly rate % change year-on-year
-5.40% +9.89%
90% offered a hourly rate of more than £21.50 £16.00 £16.50
10% offered a hourly rate of more than £44.70 £55.00 £42.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

CRM
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the South West

CRM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South West region.

CRM Daily Rate Trend in the South West

CRM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South West region over the 3 months to 27 June 2016.

CRM Daily Rate Histogram in the South West

CRM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South West region.

CRM Hourly Rate Trend in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +26 27 £432 +43.83% 1
Bristol -1 20 £445 +18.66% 8
Devon +15 17 £375 +11.11%
Dorset -8 9 £385 +10.00% 3
Wiltshire -20 6 £350 -12.50% 6
Gloucestershire -6 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the South West

For the 6 months to 27 June 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for CRM.

1 48 (30.57%) Dynamics CRM
2 38 (24.20%) SAP
3 31 (19.75%) SharePoint
4 30 (19.11%) C#
5 29 (18.47%) Microsoft
6 27 (17.20%) Agile Software Development
7 24 (15.29%) .NET
8 22 (14.01%) SQL
8 22 (14.01%) Stakeholder Management
9 21 (13.38%) SQL Server
10 20 (12.74%) ERP
11 19 (12.10%) Migration
12 18 (11.46%) SAP CRM
12 18 (11.46%) JavaScript
12 18 (11.46%) BizTalk Server
13 16 (10.19%) Finance
13 16 (10.19%) Billing
14 15 (9.55%) Project Management
14 15 (9.55%) HTML
15 14 (8.92%) Visual Studio
15 14 (8.92%) Business Intelligence
15 14 (8.92%) Marketing
15 14 (8.92%) Data Migration
16 13 (8.28%) SQL Server Integration Services
16 13 (8.28%) Retail
17 12 (7.64%) CMS
18 11 (7.01%) Back Office
18 11 (7.01%) CSS
19 10 (6.37%) MS Excel
19 10 (6.37%) Microsoft Azure

CRM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (19.75%) SharePoint
2 18 (11.46%) BizTalk Server
3 12 (7.64%) CMS
4 3 (1.91%) Confluence
4 3 (1.91%) SharePoint 2013
4 3 (1.91%) WebLogic
5 2 (1.27%) MQSeries
5 2 (1.27%) Umbraco
5 2 (1.27%) WordPress
6 1 (0.64%) Apache
6 1 (0.64%) Blackberry Enterprise Server
6 1 (0.64%) Commerce Server
6 1 (0.64%) Drupal
6 1 (0.64%) ExpressionEngine
6 1 (0.64%) MS Exchange
6 1 (0.64%) NetWeaver
6 1 (0.64%) SAS
6 1 (0.64%) Sitecore CMS
6 1 (0.64%) WebSphere
Applications
1 10 (6.37%) MS Excel
2 4 (2.55%) MS Office
Business Applications
1 48 (30.57%) Dynamics CRM
2 18 (11.46%) SAP CRM
3 8 (5.10%) SAP SD
4 5 (3.18%) SAP IS-U
5 3 (1.91%) SAP ERP
6 2 (1.27%) Eloqua
6 2 (1.27%) Magento
6 2 (1.27%) SAP Oil and Gas
6 2 (1.27%) SAP SCM
7 1 (0.64%) BigMachines
7 1 (0.64%) Oracle CRM
7 1 (0.64%) Salesforce.com CRM
7 1 (0.64%) SAP Business One
7 1 (0.64%) SAP HCM
7 1 (0.64%) SAP HR
7 1 (0.64%) SAP hybris
7 1 (0.64%) SAP Payroll
7 1 (0.64%) SAP R/3
7 1 (0.64%) Unica
Cloud Services
1 10 (6.37%) Microsoft Azure
2 2 (1.27%) Amazon AWS
2 2 (1.27%) SaaS
3 1 (0.64%) Cloud Computing
3 1 (0.64%) SuccessFactors
Communications & Networking
1 2 (1.27%) Network Security
2 1 (0.64%) CTI
2 1 (0.64%) Extranet
2 1 (0.64%) HTTP
2 1 (0.64%) Internet
2 1 (0.64%) SAN
2 1 (0.64%) TCP/IP
Database & Business Intelligence
1 21 (13.38%) SQL Server
2 13 (8.28%) SQL Server Integration Services
3 9 (5.73%) SAP BW
4 5 (3.18%) MySQL
5 4 (2.55%) Data Warehouse
6 3 (1.91%) BusinessObjects
6 3 (1.91%) SAP BI
6 3 (1.91%) SQL Server 2008
7 2 (1.27%) SQL Server 2005
7 2 (1.27%) SQL Server Reporting Services
8 1 (0.64%) Base SAS
8 1 (0.64%) Crystal Reports
8 1 (0.64%) Data Mining
8 1 (0.64%) Enterprise Data Warehouse
8 1 (0.64%) IBM InfoSphere
8 1 (0.64%) Microsoft Analysis Services
8 1 (0.64%) OLAP
8 1 (0.64%) OLTP
8 1 (0.64%) SAP Data Services
8 1 (0.64%) SQL Server Analysis Services
Development Applications
1 14 (8.92%) Visual Studio
2 7 (4.46%) Team Foundation Server
3 4 (2.55%) JIRA
4 3 (1.91%) LSMW
5 2 (1.27%) Selenium
6 1 (0.64%) Bitbucket
6 1 (0.64%) JIRA Agile
6 1 (0.64%) Oracle APEX
6 1 (0.64%) SpecFlow
6 1 (0.64%) SQL Server Management Studio (SSMS)
6 1 (0.64%) TestLink
6 1 (0.64%) WebDriver
6 1 (0.64%) Zephyr
General
1 16 (10.19%) Billing
1 16 (10.19%) Finance
2 14 (8.92%) Marketing
3 13 (8.28%) Retail
4 11 (7.01%) Back Office
5 5 (3.18%) Telecoms
6 2 (1.27%) Advertising
6 2 (1.27%) Electronics
6 2 (1.27%) Law
6 2 (1.27%) Local Government
6 2 (1.27%) Manufacturing
7 1 (0.64%) Front Office
7 1 (0.64%) Legal
Job Titles
1 53 (33.76%) Developer
2 31 (19.75%) Analyst
3 29 (18.47%) CRM Developer
4 27 (17.20%) Dynamics CRM Developer
5 18 (11.46%) Microsoft Developer
5 18 (11.46%) Project Manager
6 16 (10.19%) Business Analyst
6 16 (10.19%) Consultant
7 13 (8.28%) Architect
8 10 (6.37%) CRM Consultant
8 10 (6.37%) CRM Manager
9 9 (5.73%) SAP Consultant
10 8 (5.10%) .NET Developer
11 7 (4.46%) Enterprise Architect
11 7 (4.46%) SAP Manager
12 6 (3.82%) Applications Developer
12 6 (3.82%) CRM Analyst
12 6 (3.82%) CRM Project Manager
12 6 (3.82%) Project Analyst
13 5 (3.18%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 24 (15.29%) .NET
2 15 (9.55%) HTML
3 11 (7.01%) CSS
4 9 (5.73%) ASP.NET
5 8 (5.10%) HTML5
5 8 (5.10%) XML
6 7 (4.46%) jQuery
7 4 (2.55%) BAPI
7 4 (2.55%) CSS3
7 4 (2.55%) SOAP
7 4 (2.55%) Web Services
8 3 (1.91%) SAP PI
8 3 (1.91%) XSLT
9 2 (1.27%) ASP.NET MVC
9 2 (1.27%) ASP.NET Web API
9 2 (1.27%) Castle Windsor
9 2 (1.27%) LINQ
9 2 (1.27%) REST
9 2 (1.27%) RESTful
9 2 (1.27%) WCF
Miscellaneous
1 10 (6.37%) Analytical Skills
2 9 (5.73%) Data Extraction
3 3 (1.91%) User Experience
4 2 (1.27%) Digital Media
4 2 (1.27%) Management Information System
4 2 (1.27%) Replication
4 2 (1.27%) W3C
5 1 (0.64%) Blackberry
5 1 (0.64%) Blog
5 1 (0.64%) Computer Science
5 1 (0.64%) Data Integration
5 1 (0.64%) Driving Licence
5 1 (0.64%) Enterprise Software
5 1 (0.64%) EPoS
5 1 (0.64%) IBM Mainframe
5 1 (0.64%) Mainframe
5 1 (0.64%) PMI
5 1 (0.64%) Social Media
Operating Systems
1 4 (2.55%) Android
2 3 (1.91%) Windows
3 2 (1.27%) Apple iOS
3 2 (1.27%) Windows Server 2012
4 1 (0.64%) Linux
4 1 (0.64%) Windows 7
4 1 (0.64%) Windows Phone
4 1 (0.64%) Windows Server 2008
Processes & Methodologies
1 27 (17.20%) Agile Software Development
2 22 (14.01%) Stakeholder Management
3 20 (12.74%) ERP
4 19 (12.10%) Migration
5 15 (9.55%) Project Management
6 14 (8.92%) Business Intelligence
6 14 (8.92%) Data Migration
7 8 (5.10%) Business Analysis
7 8 (5.10%) Content Management
7 8 (5.10%) SOA
7 8 (5.10%) TOGAF
8 7 (4.46%) E-Commerce
8 7 (4.46%) Enterprise Architecture
8 7 (4.46%) PRINCE2
8 7 (4.46%) Scrum
8 7 (4.46%) Waterfall
9 6 (3.82%) MVC
9 6 (3.82%) Programme Management
10 5 (3.18%) Service Management
10 5 (3.18%) Web Development
Programming Languages
1 30 (19.11%) C#
2 22 (14.01%) SQL
3 18 (11.46%) JavaScript
4 7 (4.46%) Java
4 7 (4.46%) PHP
5 5 (3.18%) ABAP
5 5 (3.18%) PowerShell
6 2 (1.27%) C++
6 2 (1.27%) Delphi
6 2 (1.27%) VB
7 1 (0.64%) Apex Code
7 1 (0.64%) T-SQL
Qualifications
1 8 (5.10%) Security Cleared
2 7 (4.46%) SC Cleared
3 4 (2.55%) Degree
4 1 (0.64%) DV Cleared
4 1 (0.64%) ISEB
4 1 (0.64%) ITIL Foundation Certificate
4 1 (0.64%) MCDST
4 1 (0.64%) Microsoft Certification
4 1 (0.64%) PMI Certification
Quality Assurance & Compliance
1 6 (3.82%) QA
2 1 (0.64%) ISO 14001
2 1 (0.64%) ISO 9001
System Software
1 1 (0.64%) Active Directory
Systems Management
1 1 (0.64%) Cisco CUCM
1 1 (0.64%) DBAmp
1 1 (0.64%) HP Quality Center
Vendors
1 38 (24.20%) SAP
2 29 (18.47%) Microsoft
3 8 (5.10%) Oracle
4 5 (3.18%) Salesforce.com
5 3 (1.91%) Northgate
6 2 (1.27%) Apple
6 2 (1.27%) HP
6 2 (1.27%) hybris
6 2 (1.27%) IBM
6 2 (1.27%) Siebel
7 1 (0.64%) Adobe
7 1 (0.64%) Cisco
7 1 (0.64%) Citrix
7 1 (0.64%) Google
7 1 (0.64%) LANDesk
7 1 (0.64%) OpenText
7 1 (0.64%) Sitecore
7 1 (0.64%) TIBCO
7 1 (0.64%) webMethods
7 1 (0.64%) Zend
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