The table below looks at the statistics for CRM skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 70 71 124
Rank change year-on-year
+1 +53
Contract jobs citing CRM 74 88 24
As % of all contract IT jobs located in the South West 2.55% 2.63% 0.76%
As % of the Processes & Methodologies category 3.26% 3.37% 1.00%
Number of daily rates quoted 49 74 15
Median daily rate £400 £425 £375
Median daily rate % change year-on-year
-5.88% +13.33%
90% offered a daily rate of more than £249 £300 £184
10% offered a daily rate of more than £525 £525 £490
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 0 1 1
Median hourly rate - £10.00 £20.00
Median hourly rate % change year-on-year
- -50.00%
UK excluding London median hourly rate £17.00 £20.00 £20.00
% change year-on-year
-15.00% -
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2269 2614 2408
As % of all contract IT jobs located in the South West 78.21% 78.08% 75.99%
Number of daily rates quoted 1527 1737 1598
Median daily rate £400 £388 £380
Median daily rate % change year-on-year
+3.22% +1.97%
90% offered a daily rate of more than £280 £275 £275
10% offered a daily rate of more than £550 £511 £520
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 119 132 90
Median hourly rate £32.50 £39.25 £33.50
Median hourly rate % change year-on-year
-17.19% +17.16%
90% offered a hourly rate of more than £20.00 £25.50 £15.88
10% offered a hourly rate of more than £48.00 £55.00 £42.50
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

CRM
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the South West

CRM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South West region.

CRM Daily Rate Trend in the South West

CRM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South West region over the 3 months to 25 August 2016.

CRM Daily Rate Histogram in the South West

CRM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South West region.

CRM Hourly Rate Trend in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +9 13 £425 +6.25% 2
Wiltshire +6 13 £350 -22.22% 4
Dorset -1 13 £525 +21.38% 4
Devon +12 11 £375 - 2
Bristol -20 11 £400 -11.11% 9
Gloucestershire +6 7 £481 +48.07% 3
CRM
England

CRM
Top 30 Related IT Skills in the South West

For the 6 months to 25 August 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for CRM.

1 51 (32.08%) Dynamics CRM
2 43 (27.04%) SAP
3 32 (20.13%) SQL
4 30 (18.87%) Microsoft
5 27 (16.98%) SharePoint
6 25 (15.72%) ERP
6 25 (15.72%) C#
7 24 (15.09%) Migration
7 24 (15.09%) Agile Software Development
8 21 (13.21%) JavaScript
9 20 (12.58%) SAP CRM
10 19 (11.95%) .NET
11 18 (11.32%) SQL Server
11 18 (11.32%) Data Migration
12 17 (10.69%) HTML
13 16 (10.06%) Stakeholder Management
13 16 (10.06%) Finance
14 15 (9.43%) BizTalk Server
14 15 (9.43%) Business Intelligence
15 14 (8.81%) CSS
15 14 (8.81%) Visual Studio
15 14 (8.81%) Marketing
16 13 (8.18%) XML
16 13 (8.18%) Project Management
17 12 (7.55%) MS Excel
17 12 (7.55%) ITIL
17 12 (7.55%) Billing
17 12 (7.55%) jQuery
18 11 (6.92%) HTML5
18 11 (6.92%) Retail

CRM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (16.98%) SharePoint
2 15 (9.43%) BizTalk Server
3 11 (6.92%) CMS
4 3 (1.89%) WebLogic
5 2 (1.26%) Confluence
5 2 (1.26%) Drupal
5 2 (1.26%) SAS
5 2 (1.26%) SharePoint 2013
5 2 (1.26%) Umbraco
6 1 (0.63%) Apache
6 1 (0.63%) Blackberry Enterprise Server
6 1 (0.63%) Commerce Server
6 1 (0.63%) MQSeries
6 1 (0.63%) MS Exchange
6 1 (0.63%) WordPress
Applications
1 12 (7.55%) MS Excel
2 6 (3.77%) MS Office
3 2 (1.26%) MS PowerPoint
Business Applications
1 51 (32.08%) Dynamics CRM
2 20 (12.58%) SAP CRM
3 7 (4.40%) SAP SD
4 6 (3.77%) Oracle EBS
5 4 (2.52%) SAP IS-U
5 4 (2.52%) SAP Oil and Gas
6 3 (1.89%) SAP ERP
7 2 (1.26%) SAP GRC
7 2 (1.26%) SAP SCM
8 1 (0.63%) Eloqua
8 1 (0.63%) Magento
8 1 (0.63%) Oracle CRM
8 1 (0.63%) Salesforce.com CRM
8 1 (0.63%) SAP Business One
8 1 (0.63%) SAP HCM
8 1 (0.63%) SAP HR
8 1 (0.63%) SAP Payroll
8 1 (0.63%) SAP R/3
8 1 (0.63%) Unica
Cloud Services
1 7 (4.40%) Microsoft Azure
2 1 (0.63%) Amazon AWS
2 1 (0.63%) SaaS
2 1 (0.63%) SuccessFactors
Communications & Networking
1 3 (1.89%) Network Security
2 1 (0.63%) CTI
2 1 (0.63%) Extranet
2 1 (0.63%) Internet
2 1 (0.63%) SAN
2 1 (0.63%) TCP/IP
Database & Business Intelligence
1 18 (11.32%) SQL Server
2 11 (6.92%) SAP BW
3 10 (6.29%) SQL Server Integration Services
4 5 (3.14%) MySQL
5 4 (2.52%) BusinessObjects
6 3 (1.89%) Data Warehouse
7 2 (1.26%) SAP BI
7 2 (1.26%) SQL Server 2008
8 1 (0.63%) Big Data
8 1 (0.63%) Crystal Reports
8 1 (0.63%) Data Mining
8 1 (0.63%) GIS
8 1 (0.63%) Microsoft Analysis Services
8 1 (0.63%) OLAP
8 1 (0.63%) OLTP
8 1 (0.63%) SAP HANA
8 1 (0.63%) SQL Server 2005
8 1 (0.63%) SQL Server Analysis Services
Development Applications
1 14 (8.81%) Visual Studio
2 7 (4.40%) Team Foundation Server
3 3 (1.89%) JIRA
3 3 (1.89%) LSMW
4 1 (0.63%) Bitbucket
4 1 (0.63%) JIRA Agile
4 1 (0.63%) Selenium
4 1 (0.63%) SQL Server Management Studio (SSMS)
4 1 (0.63%) TestLink
4 1 (0.63%) Zephyr
General
1 16 (10.06%) Finance
2 14 (8.81%) Marketing
3 12 (7.55%) Billing
4 11 (6.92%) Retail
5 10 (6.29%) Back Office
6 4 (2.52%) Telecoms
7 3 (1.89%) Electronics
7 3 (1.89%) Manufacturing
8 2 (1.26%) Advertising
8 2 (1.26%) Local Government
9 1 (0.63%) Law
9 1 (0.63%) Pharmaceutical
Job Titles
1 47 (29.56%) Developer
2 39 (24.53%) Analyst
3 27 (16.98%) CRM Developer
4 26 (16.35%) Dynamics CRM Developer
5 17 (10.69%) Architect
5 17 (10.69%) Microsoft Developer
6 16 (10.06%) Business Analyst
6 16 (10.06%) Consultant
7 15 (9.43%) Project Manager
8 14 (8.81%) CRM Manager
9 10 (6.29%) Programme Manager
9 10 (6.29%) SAP Consultant
10 9 (5.66%) CRM Consultant
10 9 (5.66%) CRM Programme Manager
10 9 (5.66%) Support Analyst
11 7 (4.40%) Enterprise Architect
12 6 (3.77%) .NET Developer
12 6 (3.77%) Applications Developer
12 6 (3.77%) Project Analyst
12 6 (3.77%) Siebel Support Analyst
Libraries, Frameworks & Software Standards
1 19 (11.95%) .NET
2 17 (10.69%) HTML
3 14 (8.81%) CSS
4 13 (8.18%) XML
5 12 (7.55%) jQuery
6 11 (6.92%) HTML5
7 6 (3.77%) ASP.NET
8 4 (2.52%) BAPI
8 4 (2.52%) CSS3
8 4 (2.52%) Web Services
9 3 (1.89%) SOAP
9 3 (1.89%) XSLT
10 2 (1.26%) ASP.NET Web API
10 2 (1.26%) Castle Windsor
10 2 (1.26%) LAMP
10 2 (1.26%) Middleware
10 2 (1.26%) NHibernate
10 2 (1.26%) SAP Basis
10 2 (1.26%) SAP PI
10 2 (1.26%) WCF
Miscellaneous
1 9 (5.66%) Data Extraction
2 8 (5.03%) Analytical Skills
3 5 (3.14%) Data Structures
4 3 (1.89%) Digital Media
5 2 (1.26%) Enterprise Software
5 2 (1.26%) New Media
5 2 (1.26%) Replication
5 2 (1.26%) W3C
6 1 (0.63%) Blackberry
6 1 (0.63%) Blog
6 1 (0.63%) Computer Science
6 1 (0.63%) Driving Licence
6 1 (0.63%) EPoS
6 1 (0.63%) Mobile App
6 1 (0.63%) PMI
6 1 (0.63%) Smart Meter
6 1 (0.63%) Social Media
6 1 (0.63%) User Experience
Operating Systems
1 3 (1.89%) Windows
2 2 (1.26%) Linux
2 2 (1.26%) Windows Server 2012
3 1 (0.63%) Windows 7
3 1 (0.63%) Windows Phone
3 1 (0.63%) Windows Server 2008
Processes & Methodologies
1 25 (15.72%) ERP
2 24 (15.09%) Agile Software Development
2 24 (15.09%) Migration
3 18 (11.32%) Data Migration
4 16 (10.06%) Stakeholder Management
5 15 (9.43%) Business Intelligence
6 13 (8.18%) Project Management
7 12 (7.55%) ITIL
8 11 (6.92%) E-Commerce
9 9 (5.66%) Programme Management
9 9 (5.66%) TOGAF
10 8 (5.03%) Business Analysis
10 8 (5.03%) Content Management
10 8 (5.03%) PRINCE2
10 8 (5.03%) Technical Analysis
11 7 (4.40%) Change Control
11 7 (4.40%) Enterprise Architecture
11 7 (4.40%) SOA
11 7 (4.40%) Waterfall
12 6 (3.77%) Test Strategy
Programming Languages
1 32 (20.13%) SQL
2 25 (15.72%) C#
3 21 (13.21%) JavaScript
4 7 (4.40%) PL/SQL
5 5 (3.14%) Java
5 5 (3.14%) PHP
5 5 (3.14%) PowerShell
6 3 (1.89%) ABAP
7 2 (1.26%) R
8 1 (0.63%) Bash Shell
8 1 (0.63%) Python
Qualifications
1 6 (3.77%) Security Cleared
2 4 (2.52%) SC Cleared
2 4 (2.52%) Siebel Certification
3 3 (1.89%) Degree
4 2 (1.26%) DV Cleared
4 2 (1.26%) ISEB
5 1 (0.63%) BPSS Clearance
5 1 (0.63%) ISTQB
5 1 (0.63%) ITIL Foundation Certificate
5 1 (0.63%) MCDST
5 1 (0.63%) Microsoft Certification
5 1 (0.63%) PMI Certification
Quality Assurance & Compliance
1 6 (3.77%) QA
2 5 (3.14%) SLA
3 1 (0.63%) Disclosure Scotland
3 1 (0.63%) GxP
3 1 (0.63%) ISO 9001
System Software
1 1 (0.63%) Active Directory
Systems Management
1 1 (0.63%) Cisco CUCM
1 1 (0.63%) HP Quality Center
Vendors
1 43 (27.04%) SAP
2 30 (18.87%) Microsoft
3 10 (6.29%) Oracle
4 7 (4.40%) Siebel
5 6 (3.77%) Salesforce.com
6 3 (1.89%) Northgate
7 2 (1.26%) HP
8 1 (0.63%) Adobe
8 1 (0.63%) Cisco
8 1 (0.63%) Citrix
8 1 (0.63%) ESRI
8 1 (0.63%) Google
8 1 (0.63%) IBM
8 1 (0.63%) LANDesk
8 1 (0.63%) Mitel
8 1 (0.63%) OpenText
8 1 (0.63%) Sage
8 1 (0.63%) Serena
8 1 (0.63%) Teradata
8 1 (0.63%) Zend
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