The table below looks at the statistics for CRM skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 58 70 96
Rank change year-on-year
+12 +26
Contract jobs citing CRM 90 70 51
As % of all contract IT jobs located in the South West 3.08% 2.30% 1.57%
As % of the Processes & Methodologies category 3.94% 2.95% 1.99%
Number of daily rates quoted 64 48 27
Median daily rate £403 £375 £400
Median daily rate % change year-on-year
+7.33% -6.25%
90% offered a daily rate of more than £340 £274 £285
10% offered a daily rate of more than £550 £608 £488
UK excluding London median daily rate £400 £388 £390
% change year-on-year
+3.22% -0.64%
Number of hourly rates quoted 1 1 0
Median hourly rate £11.50 £17.50 -
Median hourly rate % change year-on-year
-34.28% -
UK excluding London median hourly rate £16.25 £18.00 £17.50
% change year-on-year
-9.72% +2.85%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2283 2369 2566
As % of all contract IT jobs located in the South West 78.08% 77.85% 79.00%
Number of daily rates quoted 1494 1525 1612
Median daily rate £388 £400 £363
Median daily rate % change year-on-year
-3.12% +10.34%
90% offered a daily rate of more than £275 £295 £275
10% offered a daily rate of more than £535 £545 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 138 96 115
Median hourly rate £42.25 £37.00 £33.84
Median hourly rate % change year-on-year
+14.18% +9.33%
90% offered a hourly rate of more than £25.00 £15.25 £13.50
10% offered a hourly rate of more than £47.30 £47.00 £42.50
UK excluding London median hourly rate £36.00 £30.00 £30.50
% change year-on-year
+20.00% -1.63%

CRM
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the South West

CRM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South West region.

CRM Daily Rate Trend in the South West

CRM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South West region over the 3 months to 6 May 2016.

CRM Daily Rate Histogram in the South West

CRM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South West region.

CRM Hourly Rate Trend in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South West region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -4 23 £441 +17.66% 11
Somerset +16 19 £450 -35.67% 5
Devon +8 13 £385 +24.19% 1
Wiltshire +1 11 £375 +11.11% 2
Dorset -5 7 £400 +18.51% 3
Gloucestershire +6 2 £220 -33.58% 2
CRM
England

CRM
Top 30 Related IT Skills in the South West

For the 6 months to 6 May 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for CRM.

1 40 (21.74%) Dynamics CRM
2 35 (19.02%) SAP
3 28 (15.22%) Agile Software Development
4 25 (13.59%) Billing
4 25 (13.59%) Oracle
5 24 (13.04%) SQL
5 24 (13.04%) SharePoint
6 23 (12.50%) Stakeholder Management
7 22 (11.96%) Microsoft
7 22 (11.96%) .NET
8 21 (11.41%) C#
8 21 (11.41%) Finance
9 20 (10.87%) Migration
9 20 (10.87%) SQL Server
10 19 (10.33%) JavaScript
10 19 (10.33%) Security Cleared
11 18 (9.78%) SC Cleared
11 18 (9.78%) Analytical Skills
11 18 (9.78%) HTML
12 17 (9.24%) SAP CRM
13 16 (8.70%) Data Migration
14 15 (8.15%) SOA
15 14 (7.61%) CSS
16 13 (7.07%) ETL
16 13 (7.07%) ERP
16 13 (7.07%) Project Management
17 12 (6.52%) Business Intelligence
17 12 (6.52%) SQL Server Integration Services
17 12 (6.52%) Marketing
18 11 (5.98%) MS Excel

CRM
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (13.04%) SharePoint
2 10 (5.43%) BizTalk Server
2 10 (5.43%) CMS
3 4 (2.17%) SharePoint 2013
3 4 (2.17%) WebSphere
4 3 (1.63%) Confluence
4 3 (1.63%) SAS
4 3 (1.63%) WebLogic
5 2 (1.09%) MQSeries
5 2 (1.09%) Oracle SOA Suite
6 1 (0.54%) Apache
6 1 (0.54%) Commerce Server
6 1 (0.54%) ExpressionEngine
6 1 (0.54%) MS Exchange
6 1 (0.54%) NetWeaver
6 1 (0.54%) Sitecore CMS
6 1 (0.54%) Umbraco
6 1 (0.54%) WordPress
Applications
1 11 (5.98%) MS Excel
2 5 (2.72%) MS Office
3 1 (0.54%) MS Project
Business Applications
1 40 (21.74%) Dynamics CRM
2 17 (9.24%) SAP CRM
3 7 (3.80%) Oracle CRM
4 6 (3.26%) Oracle EBS R12
4 6 (3.26%) SAP SD
5 4 (2.17%) SAP IS-U
6 3 (1.63%) SAP Oil and Gas
7 2 (1.09%) Dynamics AX
7 2 (1.09%) Oracle EBS
7 2 (1.09%) Salesforce.com CRM
7 2 (1.09%) SAP ERP
7 2 (1.09%) SAP SCM
7 2 (1.09%) Unica
8 1 (0.54%) Eloqua
8 1 (0.54%) Magento
8 1 (0.54%) SAP HCM
8 1 (0.54%) SAP hybris
8 1 (0.54%) SAP Payroll
8 1 (0.54%) SAP R/3
8 1 (0.54%) Unit4 Business World
Cloud Services
1 8 (4.35%) Microsoft Azure
2 2 (1.09%) SaaS
2 2 (1.09%) Silverpop
3 1 (0.54%) Adobe Analytics
3 1 (0.54%) Amazon AWS
3 1 (0.54%) Cloud Computing
3 1 (0.54%) Google Analytics
3 1 (0.54%) IaaS
3 1 (0.54%) Pure360
3 1 (0.54%) Responsys
3 1 (0.54%) SuccessFactors
Communications & Networking
1 2 (1.09%) CTI
2 1 (0.54%) HTTP
2 1 (0.54%) SAN
2 1 (0.54%) SMTP
Database & Business Intelligence
1 20 (10.87%) SQL Server
2 12 (6.52%) SQL Server Integration Services
3 7 (3.80%) SAP BW
4 6 (3.26%) SQL Server Reporting Services
5 5 (2.72%) BusinessObjects
5 5 (2.72%) Data Mining
5 5 (2.72%) Data Warehouse
6 4 (2.17%) Oracle BI EE
6 4 (2.17%) SAP BI
7 3 (1.63%) MySQL
7 3 (1.63%) SQL Server 2008
8 2 (1.09%) Base SAS
8 2 (1.09%) SAP Data Services
8 2 (1.09%) SQL Server 2005
9 1 (0.54%) Big Data
9 1 (0.54%) BusinessObjects Web Intelligence
9 1 (0.54%) BusinessObjects XI
9 1 (0.54%) Enterprise Data Warehouse
9 1 (0.54%) IBM InfoSphere
9 1 (0.54%) Qlik Sense
Development Applications
1 5 (2.72%) Team Foundation Server
1 5 (2.72%) Visual Studio
2 4 (2.17%) JIRA
2 4 (2.17%) LSMW
3 3 (1.63%) Selenium
4 2 (1.09%) SpecFlow
4 2 (1.09%) WebDriver
5 1 (0.54%) Git (software)
5 1 (0.54%) JIRA Agile
5 1 (0.54%) Oracle APEX
5 1 (0.54%) Subversion
5 1 (0.54%) TestLink
5 1 (0.54%) Zephyr
General
1 25 (13.59%) Billing
2 21 (11.41%) Finance
3 12 (6.52%) Marketing
4 9 (4.89%) Retail
5 8 (4.35%) Telecoms
6 6 (3.26%) Back Office
7 2 (1.09%) Law
7 2 (1.09%) Local Government
8 1 (0.54%) Advertising
8 1 (0.54%) Electronics
8 1 (0.54%) Front Office
8 1 (0.54%) Legal
8 1 (0.54%) Manufacturing
Job Titles
1 47 (25.54%) Developer
2 34 (18.48%) Analyst
3 24 (13.04%) Project Manager
4 22 (11.96%) Architect
5 21 (11.41%) Consultant
5 21 (11.41%) CRM Developer
6 18 (9.78%) Dynamics CRM Developer
7 15 (8.15%) CRM Consultant
8 13 (7.07%) Solutions Architect
9 12 (6.52%) CRM Manager
10 11 (5.98%) Microsoft Developer
11 10 (5.43%) Business Analyst
11 10 (5.43%) CRM Project Manager
12 8 (4.35%) CRM Analyst
13 7 (3.80%) Enterprise Architect
13 7 (3.80%) SAP Consultant
13 7 (3.80%) Siebel Developer
14 6 (3.26%) Functional Consultant
14 6 (3.26%) SAP Manager
15 5 (2.72%) Oracle CRM Functional Consultant
Libraries, Frameworks & Software Standards
1 22 (11.96%) .NET
2 18 (9.78%) HTML
3 14 (7.61%) CSS
4 10 (5.43%) HTML5
4 10 (5.43%) jQuery
5 6 (3.26%) Ajax
5 6 (3.26%) AngularJS
5 6 (3.26%) ASP.NET
5 6 (3.26%) JSON
5 6 (3.26%) Middleware
5 6 (3.26%) RequireJS
6 5 (2.72%) XML
7 4 (2.17%) Oracle Fusion
7 4 (2.17%) SOAP
7 4 (2.17%) Web Services
8 3 (1.63%) BAPI
8 3 (1.63%) RESTful
8 3 (1.63%) SAP PI
9 2 (1.09%) LINQ
9 2 (1.09%) WCF
Miscellaneous
1 18 (9.78%) Analytical Skills
2 5 (2.72%) Data Extraction
3 4 (2.17%) Management Information System
4 3 (1.63%) PMI
5 2 (1.09%) Mathematics
5 2 (1.09%) Replication
5 2 (1.09%) User Experience
6 1 (0.54%) Computer Science
6 1 (0.54%) Data Integration
6 1 (0.54%) Driving Licence
6 1 (0.54%) EPoS
6 1 (0.54%) IBM Mainframe
6 1 (0.54%) iPad
6 1 (0.54%) iPhone
6 1 (0.54%) Mainframe
6 1 (0.54%) Mobile App
6 1 (0.54%) Smart Meter
6 1 (0.54%) Visualisation
6 1 (0.54%) W3C
Operating Systems
1 4 (2.17%) Android
1 4 (2.17%) Windows
2 2 (1.09%) Apple iOS
2 2 (1.09%) Linux
2 2 (1.09%) Windows Server 2012
3 1 (0.54%) Unix
3 1 (0.54%) Windows 8
3 1 (0.54%) Windows Server 2008
3 1 (0.54%) Windows XP
Processes & Methodologies
1 28 (15.22%) Agile Software Development
2 23 (12.50%) Stakeholder Management
3 20 (10.87%) Migration
4 16 (8.70%) Data Migration
5 15 (8.15%) SOA
6 13 (7.07%) ERP
6 13 (7.07%) ETL
6 13 (7.07%) Project Management
7 12 (6.52%) Business Intelligence
8 10 (5.43%) EAI
8 10 (5.43%) Scrum
8 10 (5.43%) Service Management
9 9 (4.89%) E-Commerce
9 9 (4.89%) TOGAF
10 8 (4.35%) Content Management
10 8 (4.35%) Enterprise Architecture
10 8 (4.35%) PRINCE2
10 8 (4.35%) Waterfall
11 7 (3.80%) ITIL
11 7 (3.80%) Technical Architecture
Programming Languages
1 24 (13.04%) SQL
2 21 (11.41%) C#
3 19 (10.33%) JavaScript
4 5 (2.72%) ABAP
5 4 (2.17%) Java
5 4 (2.17%) PHP
5 4 (2.17%) PowerShell
6 2 (1.09%) C++
6 2 (1.09%) Delphi
6 2 (1.09%) VB
7 1 (0.54%) Apex Code
7 1 (0.54%) C
7 1 (0.54%) Python
7 1 (0.54%) R
7 1 (0.54%) Shell Script
7 1 (0.54%) T-SQL
7 1 (0.54%) VBScript
Qualifications
1 19 (10.33%) Security Cleared
2 18 (9.78%) SC Cleared
3 4 (2.17%) Degree
3 4 (2.17%) ISEB
4 3 (1.63%) PMI Certification
5 2 (1.09%) Microsoft Certification
6 1 (0.54%) APMP
6 1 (0.54%) DV Cleared
6 1 (0.54%) HND
6 1 (0.54%) ISEB Practitioner
6 1 (0.54%) ISTQB
6 1 (0.54%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 8 (4.35%) QA
2 3 (1.63%) ISO 14001
2 3 (1.63%) ISO 9001
3 1 (0.54%) ISO/IEC 27001
System Software
1 1 (0.54%) Active Directory
Systems Management
1 1 (0.54%) Cisco CUCM
1 1 (0.54%) DBAmp
Vendors
1 35 (19.02%) SAP
2 25 (13.59%) Oracle
3 22 (11.96%) Microsoft
4 10 (5.43%) Siebel
5 8 (4.35%) hybris
6 7 (3.80%) Salesforce.com
7 3 (1.63%) Adobe
7 3 (1.63%) ATG
7 3 (1.63%) Demandware
7 3 (1.63%) IBM
7 3 (1.63%) Informatica
7 3 (1.63%) Northgate
7 3 (1.63%) Sitecore
8 2 (1.09%) Apple
8 2 (1.09%) Cisco
9 1 (0.54%) CheckPoint
9 1 (0.54%) JD Edwards
9 1 (0.54%) Nokia
9 1 (0.54%) Teradata
9 1 (0.54%) TIBCO
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