The table below looks at the statistics for CRM skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 68 94 100
Rank change year-on-year
+26 +6
Contract jobs citing CRM 68 51 25
As % of all contract IT jobs located in the South West 2.25% 1.60% 1.15%
As % of the Processes & Methodologies category 2.97% 2.08% 1.63%
Number of daily rates quoted 48 27 14
Average daily rate
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of your Daily Rate
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£375 £400 £400
Average daily rate % change year-on-year
-6.25% -
90% offered a daily rate of more than £274 £285 £284
10% offered a daily rate of more than £608 £488 £425
UK excluding London average daily rate £388 £400 £400
% change year-on-year
-3.12% -
Number of hourly rates quoted 0 0 3
Average hourly rate - - £15.40
UK excluding London average hourly rate £26.50 £17.25 £22.50
% change year-on-year
+53.62% -23.33%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2292 2453 1530
As % of all contract IT jobs located in the South West 75.74% 76.99% 70.15%
Number of daily rates quoted 1482 1548 947
Average daily rate £400 £371 £368
Average daily rate % change year-on-year
+7.96% +0.81%
90% offered a daily rate of more than £297 £275 £263
10% offered a daily rate of more than £540 £500 £498
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 93 108 64
Average hourly rate £36.45 £33.84 £32.00
Average hourly rate % change year-on-year
+7.71% +5.75%
90% offered a hourly rate of more than £17.35 £13.50 £15.90
10% offered a hourly rate of more than £47.00 £42.50 £45.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

CRM
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the South West region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the South West

CRM
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the South West region.

CRM Daily Rate Trend in the South West

CRM
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the South West region over the 3 months to 6 May 2015.

CRM Daily Rate Histogram in the South West

CRM
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the South West region.

CRM Hourly Rate Trend in the South West

CRM
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the South West region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol 0 25 £375 -3.84% 11
Somerset +16 12 £700 +86.66% 2
Wiltshire +14 10 £338 -15.62% 10
Gloucestershire -8 5 £331 -32.05% 6
Dorset +4 4 £338 -43.77% 7
Devon - 4 £310 - 2
Cornwall - 1 - -
CRM
England

CRM
Top 30 Related IT Skills in the South West

For the 6 months to 6 May 2015, IT contractor jobs across the South West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 48 (27.27%) Agile Software Development
2 45 (25.57%) Microsoft
3 39 (22.16%) .NET
4 37 (21.02%) SAP
5 36 (20.45%) Web Services
5 36 (20.45%) Security Cleared
6 33 (18.75%) ITIL
7 32 (18.18%) C#
8 31 (17.61%) Workflow
9 30 (17.05%) Dynamics CRM
9 30 (17.05%) SC Cleared
10 28 (15.91%) Salesforce.com
11 27 (15.34%) SQL
12 25 (14.20%) Finance
13 24 (13.64%) SQL Server
14 23 (13.07%) PRINCE2
14 23 (13.07%) SOA
14 23 (13.07%) Project Management
14 23 (13.07%) Retail
15 22 (12.50%) CMS
15 22 (12.50%) ISEB
16 21 (11.93%) Manufacturing
16 21 (11.93%) Management Information System
16 21 (11.93%) Marketing
17 20 (11.36%) UML
18 19 (10.80%) Business Intelligence
18 19 (10.80%) Content Management
19 18 (10.23%) HTML
19 18 (10.23%) User Acceptance Testing
20 17 (9.66%) .NET Framework

CRM
Top Related IT Skills in the South West by Category

For the 6 months to 6 May 2015, IT contractor jobs across the South West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 22 (12.50%) CMS
2 16 (9.09%) SharePoint
3 6 (3.41%) Liferay
3 6 (3.41%) SharePoint 2013
4 5 (2.84%) SharePoint 2010
5 4 (2.27%) SAS
5 4 (2.27%) Drupal
5 4 (2.27%) Umbraco
6 3 (1.70%) Lync
7 2 (1.14%) Sitecore CMS
7 2 (1.14%) MS Exchange
8 1 (0.57%) WebLogic
8 1 (0.57%) IIS
8 1 (0.57%) MQSeries
8 1 (0.57%) Oracle Workflow
8 1 (0.57%) SharePoint Server
8 1 (0.57%) SugarCRM
8 1 (0.57%) MS Project Server
8 1 (0.57%) NetWeaver
8 1 (0.57%) Exchange Server 2010
Applications
1 14 (7.95%) MS Excel
2 4 (2.27%) MS Office
3 3 (1.70%) MS Project
4 1 (0.57%) MS Visio
Business Applications
1 30 (17.05%) Dynamics CRM
2 7 (3.98%) SAP CRM
3 5 (2.84%) SAP Oil and Gas
4 4 (2.27%) Oracle EBS
5 2 (1.14%) Oracle Applications
5 2 (1.14%) Sage CRM
5 2 (1.14%) Oracle EBS R12
6 1 (0.57%) Oracle Payables
6 1 (0.57%) Oracle Receivables
6 1 (0.57%) Dynamics AX
6 1 (0.57%) Oracle General Ledger
6 1 (0.57%) Summit
6 1 (0.57%) PeopleSoft HRMS
6 1 (0.57%) Agresso
6 1 (0.57%) SAP SD
6 1 (0.57%) BusinessWorks
Communications & Networking
1 2 (1.14%) VoIP
1 2 (1.14%) Firewall
2 1 (0.57%) NAS
2 1 (0.57%) F5 BIG-IP LTM
2 1 (0.57%) F5 BIG-IP GTM
2 1 (0.57%) WebEx
2 1 (0.57%) LDAP
2 1 (0.57%) LAN
2 1 (0.57%) WAN
2 1 (0.57%) DHCP
2 1 (0.57%) Ethernet
2 1 (0.57%) DNS
2 1 (0.57%) HTTPS
2 1 (0.57%) SAN
2 1 (0.57%) Internet
2 1 (0.57%) X.509
Database & Business Intelligence
1 24 (13.64%) SQL Server
2 15 (8.52%) SQL Server 2008
3 10 (5.68%) Data Warehouse
4 8 (4.55%) SQL Server Reporting Services
5 7 (3.98%) SQL Server 2012
6 3 (1.70%) Oracle Database
6 3 (1.70%) BusinessObjects Web Intelligence
6 3 (1.70%) BusinessObjects
6 3 (1.70%) SAP BW
7 2 (1.14%) EDRMS
7 2 (1.14%) Crystal Reports
7 2 (1.14%) Oracle Reports
7 2 (1.14%) SQL Server 2005
7 2 (1.14%) Siebel EIM
7 2 (1.14%) Xcelsius
7 2 (1.14%) MongoDB
7 2 (1.14%) NoSQL
7 2 (1.14%) SAP Data Services
7 2 (1.14%) Oracle BI Publisher
7 2 (1.14%) Relational Database
Development Applications
1 7 (3.98%) Visual Studio
2 4 (2.27%) Team Foundation Server
3 2 (1.14%) VSS/SourceSafe
3 2 (1.14%) Oracle Forms
3 2 (1.14%) JDeveloper
4 1 (0.57%) Subversion
General
1 25 (14.20%) Finance
2 23 (13.07%) Retail
3 21 (11.93%) Marketing
3 21 (11.93%) Manufacturing
4 8 (4.55%) Telecoms
5 5 (2.84%) Electronics
5 5 (2.84%) Legal
6 3 (1.70%) Advertising
7 2 (1.14%) Billing
7 2 (1.14%) Local Government
8 1 (0.57%) Pharmaceutical
8 1 (0.57%) Back Office
Job Titles
1 39 (22.16%) Developer
2 35 (19.89%) Analyst
3 28 (15.91%) Architect
4 22 (12.50%) Solutions Architect
5 19 (10.80%) Business Analyst
6 17 (9.66%) Administrator
7 13 (7.39%) Consultant
8 10 (5.68%) Project Manager
8 10 (5.68%) Dynamics CRM Developer
8 10 (5.68%) CRM Developer
9 8 (4.55%) Microsoft Developer
10 7 (3.98%) Salesforce.com Administrator
10 7 (3.98%) DBA
11 6 (3.41%) CRM Consultant
12 5 (2.84%) CRM Manager
12 5 (2.84%) SQL DBA
12 5 (2.84%) Delivery Manager
12 5 (2.84%) iOS Developer
13 4 (2.27%) Service Manager
13 4 (2.27%) SAP Consultant
Libraries, Frameworks & Software Standards
1 39 (22.16%) .NET
2 36 (20.45%) Web Services
3 18 (10.23%) HTML
4 17 (9.66%) .NET Framework
5 9 (5.11%) ASP.NET
5 9 (5.11%) CSS
6 7 (3.98%) jQuery
6 7 (3.98%) HTML5
7 6 (3.41%) WCF
7 6 (3.41%) Spring
7 6 (3.41%) Ajax
8 5 (2.84%) XML
8 5 (2.84%) Visualforce
9 3 (1.70%) Mason
9 3 (1.70%) SOAP
9 3 (1.70%) Middleware
10 2 (1.14%) SAP Basis
10 2 (1.14%) DOM
10 2 (1.14%) JSP
10 2 (1.14%) Silverlight
Miscellaneous
1 21 (11.93%) Management Information System
2 16 (9.09%) GIS
3 13 (7.39%) Analytical Skills
4 9 (5.11%) Data Integration
5 5 (2.84%) DTV
5 5 (2.84%) User Experience
6 4 (2.27%) Mobile App
6 4 (2.27%) FMCG
6 4 (2.27%) iPad
7 3 (1.70%) Computer Science
8 2 (1.14%) Learning Management System
8 2 (1.14%) Open Source
8 2 (1.14%) PMI
8 2 (1.14%) Statistics
9 1 (0.57%) Replication
9 1 (0.57%) E-Learning
9 1 (0.57%) CESG
9 1 (0.57%) PKI
9 1 (0.57%) Data Conversion
9 1 (0.57%) Enterprise Storage
Operating Systems
1 10 (5.68%) Windows
2 5 (2.84%) Linux
2 5 (2.84%) Apple iOS
3 2 (1.14%) Windows 8
3 2 (1.14%) Windows 7
4 1 (0.57%) UNIX
4 1 (0.57%) AIX
4 1 (0.57%) Windows XP
4 1 (0.57%) Windows Server 2003
4 1 (0.57%) Red Hat Enterprise Linux
Processes & Methodologies
1 48 (27.27%) Agile Software Development
2 33 (18.75%) ITIL
3 31 (17.61%) Workflow
4 23 (13.07%) PRINCE2
4 23 (13.07%) SOA
4 23 (13.07%) Project Management
5 20 (11.36%) UML
6 19 (10.80%) Business Intelligence
6 19 (10.80%) Content Management
7 18 (10.23%) User Acceptance Testing
8 17 (9.66%) Change Control
9 15 (8.52%) Mentoring
10 14 (7.95%) Information Security
11 12 (6.82%) Stakeholder Management
11 12 (6.82%) Business Analysis
11 12 (6.82%) Coaching
12 11 (6.25%) Scrum
13 10 (5.68%) User Stories
14 9 (5.11%) Programme Management
14 9 (5.11%) E-Commerce
Programming Languages
1 32 (18.18%) C#
2 27 (15.34%) SQL
3 13 (7.39%) JavaScript
4 12 (6.82%) VB
5 9 (5.11%) Java
6 7 (3.98%) T-SQL
7 5 (2.84%) Apex Code
7 5 (2.84%) Apple Swift
8 3 (1.70%) Objective-C
8 3 (1.70%) ABAP
9 2 (1.14%) PL/SQL
9 2 (1.14%) SOQL
10 1 (0.57%) Ruby
10 1 (0.57%) Shell Script
Qualifications
1 36 (20.45%) Security Cleared
2 30 (17.05%) SC Cleared
3 22 (12.50%) ISEB
4 10 (5.68%) ITIL Foundation Certificate
5 5 (2.84%) PMI Certification
5 5 (2.84%) Degree
6 4 (2.27%) PMP
6 4 (2.27%) DV Cleared
7 2 (1.14%) APMP
8 1 (0.57%) BC Cleared
8 1 (0.57%) MCSE
8 1 (0.57%) Cisco Certification
8 1 (0.57%) Microsoft Certification
8 1 (0.57%) PRINCE2 Practitioner
8 1 (0.57%) ISTQB
Quality Assurance & Compliance
1 15 (8.52%) ISO/IEC 27001
2 14 (7.95%) ISO 9000
3 7 (3.98%) QA
4 2 (1.14%) JSP 440
5 1 (0.57%) PCI DSS
5 1 (0.57%) Solvency II
5 1 (0.57%) ISO 9001
5 1 (0.57%) Sarbanes-Oxley
5 1 (0.57%) ISO 14001
System Software
1 2 (1.14%) Active Directory
2 1 (0.57%) VMware Infrastructure
Systems Management
1 1 (0.57%) Puppet
1 1 (0.57%) Opscode Chef
Vendors
1 45 (25.57%) Microsoft
2 37 (21.02%) SAP
3 28 (15.91%) Salesforce.com
4 11 (6.25%) Oracle
5 7 (3.98%) TIBCO
6 6 (3.41%) Siebel
7 5 (2.84%) hybris
8 4 (2.27%) ForgeRock
9 3 (1.70%) Eloqua
9 3 (1.70%) Sitecore
9 3 (1.70%) Business Objects
10 2 (1.14%) PeopleSoft
10 2 (1.14%) Sage
10 2 (1.14%) VMware
10 2 (1.14%) Cisco
11 1 (0.57%) IBM
11 1 (0.57%) Adobe
11 1 (0.57%) HP
11 1 (0.57%) Citrix
11 1 (0.57%) Nokia
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