The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 77 62 74
Rank change year-on-year
-15 +12
Contract jobs requiring a 1st Line Support 11 22 8
As % of all contract IT jobs located in Buckinghamshire 0.79% 1.80% 0.73%
As % of the Job Titles category 0.84% 1.94% 0.79%
Number of daily rates quoted 6 13 2
Average daily rate
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£140 £120 £138
Average daily rate % change year-on-year
+16.25% -12.72%
90% offered a daily rate of more than £108 £113 £128
10% offered a daily rate of more than £147 £156 £148
UK excluding London average daily rate £110 £110 £100
% change year-on-year
- +10.00%
Number of hourly rates quoted 2 5 2
Average hourly rate £10.02 £12.00 £14.00
Average hourly rate % change year-on-year
-16.52% -14.28%
90% offered a hourly rate of more than £10.00 £11.20 £10.00
10% offered a hourly rate of more than £10.03 £12.00 £18.00
UK excluding London average hourly rate £12.00 £11.69 £11.00
% change year-on-year
+2.67% +6.25%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
1302 1136 1016
As % of all contract IT jobs located in Buckinghamshire 94.01% 93.04% 92.96%
Number of daily rates quoted 697 638 512
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £230 £210 £219
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 43 47 68
Average hourly rate £15.00 £12.00 £13.38
Average hourly rate % change year-on-year
+25.00% -10.31%
90% offered a hourly rate of more than £10.00 £10.90 £10.20
10% offered a hourly rate of more than £33.50 £20.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

1st Line Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Buckinghamshire

1st Line Support
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Daily Rate Trend in Buckinghamshire

1st Line Support
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Buckinghamshire region.

1st Line Support Hourly Rate Trend in Buckinghamshire

1st Line Support
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -10 10 £140 +24.44%
High Wycombe -3 1 £85 -34.61%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 1 September 2015, IT contractor jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 10 (58.82%) MS Office
1 10 (58.82%) Microsoft
1 10 (58.82%) Security Cleared
2 8 (47.06%) SC Cleared
2 8 (47.06%) SQL
3 7 (41.18%) ITIL
3 7 (41.18%) HP
3 7 (41.18%) Service Management
3 7 (41.18%) ITSM
3 7 (41.18%) OVSD
3 7 (41.18%) DV Cleared
4 6 (35.29%) ITIL V3
4 6 (35.29%) ITIL Foundation Certificate
5 3 (17.65%) Active Directory
5 3 (17.65%) Windows
6 2 (11.76%) Citrix
6 2 (11.76%) UNIX
6 2 (11.76%) MS Excel
6 2 (11.76%) SLA
6 2 (11.76%) Remedy
6 2 (11.76%) Windows Server 2008
7 1 (5.88%) Windows 7
7 1 (5.88%) Stakeholder Engagement
7 1 (5.88%) Analytical Skills
7 1 (5.88%) NetVault Backup
7 1 (5.88%) Windows 8
7 1 (5.88%) Windows Server 2012
7 1 (5.88%) Military
7 1 (5.88%) Backup Exec
7 1 (5.88%) Smartphone

1st Line Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Buckinghamshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) MS Exchange
1 1 (5.88%) Exchange Server 2003
Applications
1 10 (58.82%) MS Office
2 2 (11.76%) MS Excel
Communications & Networking
1 1 (5.88%) ATM
1 1 (5.88%) DNS
General
1 1 (5.88%) Military
Miscellaneous
1 1 (5.88%) EPoS
1 1 (5.88%) NHS
1 1 (5.88%) Smartphone
1 1 (5.88%) Analytical Skills
Operating Systems
1 3 (17.65%) Windows
2 2 (11.76%) Windows Server 2008
2 2 (11.76%) UNIX
3 1 (5.88%) Windows 7
3 1 (5.88%) Windows 8
3 1 (5.88%) Windows Server 2012
3 1 (5.88%) Linux
3 1 (5.88%) Windows XP
3 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 7 (41.18%) Service Management
1 7 (41.18%) ITSM
1 7 (41.18%) ITIL
2 6 (35.29%) ITIL V3
3 1 (5.88%) CRM
3 1 (5.88%) Incident Management
3 1 (5.88%) Fault Management
3 1 (5.88%) Time Management
3 1 (5.88%) Stakeholder Engagement
Programming Languages
1 8 (47.06%) SQL
Qualifications
1 10 (58.82%) Security Cleared
2 8 (47.06%) SC Cleared
3 7 (41.18%) DV Cleared
4 6 (35.29%) ITIL Foundation Certificate
5 1 (5.88%) MCP
5 1 (5.88%) MCSE
5 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 3 (17.65%) Active Directory
Systems Management
1 7 (41.18%) OVSD
2 1 (5.88%) NetVault Backup
2 1 (5.88%) Backup Exec
Vendors
1 10 (58.82%) Microsoft
2 7 (41.18%) HP
3 2 (11.76%) Citrix
3 2 (11.76%) Remedy