The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 196 162 171
Rank change year-on-year
-34 +9
Contract jobs requiring a 1st Line Support 65 92 64
As % of all contract IT jobs located in the South East 0.68% 1.00% 0.76%
As % of the Job Titles category 0.74% 1.09% 0.81%
Number of daily rates quoted 19 34 13
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£120 £115 £135
Average daily rate % change year-on-year
+4.34% -14.81%
90% offered a daily rate of more than £87 £102 £97
10% offered a daily rate of more than £148 £160 £240
UK excluding London average daily rate £120 £108 £123
% change year-on-year
+11.62% -12.24%
Number of hourly rates quoted 36 39 45
Average hourly rate £12.50 £12.50 £12.25
Average hourly rate % change year-on-year
- +2.04%
90% offered a hourly rate of more than £10.00 £10.45 £9.70
10% offered a hourly rate of more than £14.38 £17.00 £15.00
UK excluding London average hourly rate £12.00 £11.50 £11.00
% change year-on-year
+4.34% +4.54%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8806 8448 7862
As % of all contract IT jobs located in the South East 92.37% 91.86% 92.80%
Number of daily rates quoted 5200 4616 4096
Average daily rate £375 £350 £358
Average daily rate % change year-on-year
+7.14% -2.23%
90% offered a daily rate of more than £230 £213 £205
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 408 400 542
Average hourly rate £16.00 £16.48 £17.00
Average hourly rate % change year-on-year
-2.91% -3.05%
90% offered a hourly rate of more than £11.17 £11.00 £11.75
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

1st Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the South East region.

1st Line Support Daily Rate Trend in the South East

1st Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the South East region over the 3 months to 31 July 2015.

1st Line Support Daily Rate Histogram in the South East

1st Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the South East region.

1st Line Support Hourly Rate Trend in the South East

1st Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -2 16 £88 -18.60% 2
Berkshire +2 10 £135 -1.81% 3
Buckinghamshire -6 8 £140 +7.69% 1
Oxfordshire -23 8 £100 +17.64% 2
Surrey 0 7 £113 -6.25% 4
East Sussex -10 6 £120 +26.31%
West Sussex -17 5 - - 1
Kent -6 4 £88 -50.00% 1
Middlesex -5 1 £115 +4.54%
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 78 (52.00%) Windows
2 65 (43.33%) Active Directory
3 63 (42.00%) MS Office
4 59 (39.33%) Microsoft
5 56 (37.33%) ITIL
6 37 (24.67%) Windows 7
7 29 (19.33%) Windows XP
8 28 (18.67%) MS Excel
9 23 (15.33%) Security Cleared
10 22 (14.67%) Service Management
11 15 (10.00%) SLA
12 14 (9.33%) SQL
12 14 (9.33%) Analytical Skills
13 13 (8.67%) ITIL Foundation Certificate
13 13 (8.67%) HP
14 12 (8.00%) MS Exchange
15 11 (7.33%) Internet
15 11 (7.33%) Windows 8
16 10 (6.67%) SC Cleared
17 9 (6.00%) German Language
17 9 (6.00%) Cisco
17 9 (6.00%) Windows Server 2008
18 8 (5.33%) Citrix
18 8 (5.33%) Microsoft Certification
18 8 (5.33%) ITSM
19 7 (4.67%) Agile Software Development
19 7 (4.67%) OVSD
19 7 (4.67%) Subversion
19 7 (4.67%) DV Cleared
19 7 (4.67%) Incident Management

1st Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (8.00%) MS Exchange
2 4 (2.67%) SharePoint
2 4 (2.67%) Exchange Server 2010
3 2 (1.33%) Exchange Server 2013
4 1 (0.67%) IIS
4 1 (0.67%) Exchange Server 2003
Applications
1 63 (42.00%) MS Office
2 28 (18.67%) MS Excel
Business Applications
1 1 (0.67%) Dynamics CRM
Cloud Services
1 3 (2.00%) Office 365
2 2 (1.33%) Cloud Computing
3 1 (0.67%) Microsoft Azure
3 1 (0.67%) SaaS
3 1 (0.67%) Google Apps
Communications & Networking
1 11 (7.33%) Internet
2 5 (3.33%) TCP/IP
3 4 (2.67%) DNS
3 4 (2.67%) LAN
3 4 (2.67%) DHCP
4 3 (2.00%) WAN
5 2 (1.33%) VPN
6 1 (0.67%) SAN
6 1 (0.67%) Ethernet
6 1 (0.67%) Firewall
6 1 (0.67%) Wireless
6 1 (0.67%) ATM
Database & Business Intelligence
1 1 (0.67%) SQL Server
1 1 (0.67%) SQL Server Reporting Services
1 1 (0.67%) SQL Server 2008
1 1 (0.67%) Oracle Database
Development Applications
1 7 (4.67%) Visual Studio
1 7 (4.67%) Subversion
General
1 9 (6.00%) German Language
2 5 (3.33%) Retail
3 4 (2.67%) Finance
4 2 (1.33%) Games
5 1 (0.67%) Military
5 1 (0.67%) Marketing
5 1 (0.67%) French Language
5 1 (0.67%) Manufacturing
5 1 (0.67%) Back Office
5 1 (0.67%) Electronics
5 1 (0.67%) Telecoms
5 1 (0.67%) Korean Language
5 1 (0.67%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (4.67%) .NET
1 7 (4.67%) ASP.NET
1 7 (4.67%) XML
2 1 (0.67%) EDI
2 1 (0.67%) WCF
2 1 (0.67%) ASP.NET Web API
Miscellaneous
1 14 (9.33%) Analytical Skills
2 3 (2.00%) Fat Client
2 3 (2.00%) Thin Client
2 3 (2.00%) Blackberry
3 2 (1.33%) Smartphone
3 2 (1.33%) PDA
3 2 (1.33%) NHS
3 2 (1.33%) iPhone
4 1 (0.67%) iPad
4 1 (0.67%) Mobile Computing
4 1 (0.67%) Mobile App
4 1 (0.67%) Enterprise Software
4 1 (0.67%) FMCG
4 1 (0.67%) Statistics
4 1 (0.67%) Smartcard
4 1 (0.67%) Client/Server
4 1 (0.67%) EPoS
Operating Systems
1 78 (52.00%) Windows
2 37 (24.67%) Windows 7
3 29 (19.33%) Windows XP
4 11 (7.33%) Windows 8
5 9 (6.00%) Windows Server 2008
6 6 (4.00%) Windows Server 2012
7 4 (2.67%) Windows Server 2003
7 4 (2.67%) Linux
8 2 (1.33%) Windows Vista
8 2 (1.33%) Android
9 1 (0.67%) Windows 2000 Server
9 1 (0.67%) Mac OS
9 1 (0.67%) Apple iOS
9 1 (0.67%) UNIX
9 1 (0.67%) AIX
9 1 (0.67%) Windows Mobile
9 1 (0.67%) Mac OS X
Processes & Methodologies
1 56 (37.33%) ITIL
2 22 (14.67%) Service Management
3 8 (5.33%) ITSM
4 7 (4.67%) Agile Software Development
4 7 (4.67%) Incident Management
4 7 (4.67%) Waterfall
4 7 (4.67%) ITIL V3
5 3 (2.00%) CRM
6 2 (1.33%) ERP
6 2 (1.33%) Asset Management
6 2 (1.33%) Problem Management
6 2 (1.33%) Time Management
6 2 (1.33%) Network Management
7 1 (0.67%) Mentoring
7 1 (0.67%) Data Protection
7 1 (0.67%) Stakeholder Engagement
7 1 (0.67%) Fault Management
7 1 (0.67%) Web Development
7 1 (0.67%) Service Delivery
7 1 (0.67%) Network Design
Programming Languages
1 14 (9.33%) SQL
2 7 (4.67%) T-SQL
2 7 (4.67%) C#
Qualifications
1 23 (15.33%) Security Cleared
2 13 (8.67%) ITIL Foundation Certificate
3 10 (6.67%) SC Cleared
4 8 (5.33%) Microsoft Certification
5 7 (4.67%) DV Cleared
6 6 (4.00%) CCNA
6 6 (4.00%) Cisco Certification
7 4 (2.67%) MCP
7 4 (2.67%) MCSE
8 2 (1.33%) MCSA
8 2 (1.33%) ITIL Certification
9 1 (0.67%) Network+ Certification
9 1 (0.67%) MCITP
9 1 (0.67%) Degree
9 1 (0.67%) CCNP
9 1 (0.67%) CCDA
9 1 (0.67%) A+ Certification
Quality Assurance & Compliance
1 15 (10.00%) SLA
2 1 (0.67%) ISO/IEC 20000
System Software
1 65 (43.33%) Active Directory
2 2 (1.33%) XenApp
3 1 (0.67%) VMware ESXi
3 1 (0.67%) VMware Infrastructure
3 1 (0.67%) Hyper-V
Systems Management
1 7 (4.67%) OVSD
2 2 (1.33%) SCCM
2 2 (1.33%) Backup Exec
3 1 (0.67%) NetVault Backup
3 1 (0.67%) Tivoli
3 1 (0.67%) Norton AntiVirus
Vendors
1 59 (39.33%) Microsoft
2 13 (8.67%) HP
3 9 (6.00%) Cisco
4 8 (5.33%) Citrix
5 6 (4.00%) Remedy
5 6 (4.00%) VMware
6 3 (2.00%) Oracle
7 2 (1.33%) SAP
7 2 (1.33%) Salesforce.com
7 2 (1.33%) ServiceNow
8 1 (0.67%) Google
8 1 (0.67%) Bomgar
8 1 (0.67%) Symantec
8 1 (0.67%) Apple
8 1 (0.67%) Dell
Berkshire
Premier IT
Rate: NEG
Posted: 12 hours ago