The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 150 168 167
Rank change year-on-year
+18 -1
Contract jobs requiring a 1st Line Support 99 62 81
As % of all contract IT jobs located in the South East 1.02% 0.74% 0.76%
As % of the Job Titles category 1.11% 0.80% 0.83%
Number of daily rates quoted 31 10 10
Average daily rate £115 £120 £112
Average daily rate % change year-on-year
-4.16% +7.14%
90% offered a daily rate of more than £100 £104 £100
10% offered a daily rate of more than £135 £135 £148
UK excluding London average daily rate £100 £103 £101
% change year-on-year
-2.43% +1.23%
Number of hourly rates quoted 48 36 44
Average hourly rate £12.85 £12.43 £12.30
Average hourly rate % change year-on-year
+3.42% +1.01%
90% offered a hourly rate of more than £9.90 £11.00 £10.00
10% offered a hourly rate of more than £19.20 £14.00 £15.00
UK excluding London average hourly rate £11.00 £11.50 £11.00
% change year-on-year
-4.34% +4.54%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8914 7726 9792
As % of all contract IT jobs located in the South East 91.86% 92.18% 92.39%
Number of daily rates quoted 4911 3836 4443
Average daily rate £350 £350 £350
90% offered a daily rate of more than £217 £220 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 475 609 705
Average hourly rate £17.00 £18.50 £19.50
Average hourly rate % change year-on-year
-8.10% -5.12%
90% offered a hourly rate of more than £11.50 £11.50 £11.67
10% offered a hourly rate of more than £50.00 £39.60 £41.72
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
1st Line Support
England

1st Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the South East region.

1st Line Support Daily Rate Trend in the South East

1st Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the South East region.

1st Line Support Hourly Rate Trend in the South East

1st Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the South East region over the 3 months to 17 April 2014.

1st Line Support Hourly Rate Histogram in the South East

1st Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey +11 24 £123 +28.94% 6
Hampshire 0 22 £115 - 4
Berkshire -7 21 £125 -1.96% 4
Buckinghamshire -20 13 £115 -4.16% 1
Oxfordshire +7 9 £100 - 1
East Sussex 0 8 - -
Kent -1 1 £138 -
Middlesex - 1 - -
West Sussex - 1 - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2014, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 94 (56.97%) Windows
2 68 (41.21%) Active Directory
3 66 (40.00%) MS Office
4 60 (36.36%) Microsoft
5 50 (30.30%) Windows XP
6 49 (29.70%) MS Excel
7 48 (29.09%) Windows 7
8 40 (24.24%) ITIL
9 22 (13.33%) SLA
9 22 (13.33%) Security Cleared
10 16 (9.70%) SC Cleared
10 16 (9.70%) Citrix
11 15 (9.09%) MS Exchange
12 13 (7.88%) TCP/IP
12 13 (7.88%) VPN
13 12 (7.27%) Windows Vista
14 11 (6.67%) Windows Server 2008
14 11 (6.67%) Blackberry
15 10 (6.06%) Exchange Server 2010
16 9 (5.45%) VMware
17 8 (4.85%) Service Management
17 8 (4.85%) VMware Infrastructure
18 7 (4.24%) Remedy
18 7 (4.24%) Microsoft Certification
18 7 (4.24%) MCP
18 7 (4.24%) ITSM
18 7 (4.24%) Office 365
19 6 (3.64%) Finance
19 6 (3.64%) Degree
19 6 (3.64%) DV Cleared

1st Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2014, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.09%) MS Exchange
2 10 (6.06%) Exchange Server 2010
3 4 (2.42%) Exchange Server 2003
3 4 (2.42%) Blackberry Enterprise Server
4 3 (1.82%) Exchange Server 2007
5 2 (1.21%) IBM Notes
6 1 (0.61%) SharePoint
6 1 (0.61%) CMS
Applications
1 66 (40.00%) MS Office
2 49 (29.70%) MS Excel
3 3 (1.82%) MS PowerPoint
4 1 (0.61%) Acrobat
Business Applications
1 5 (3.03%) Remedy ITSM
2 2 (1.21%) RMDS
Cloud Services
1 7 (4.24%) Office 365
Communications & Networking
1 13 (7.88%) TCP/IP
1 13 (7.88%) VPN
2 5 (3.03%) DNS
2 5 (3.03%) LAN
3 4 (2.42%) Broadband
3 4 (2.42%) Internet
4 3 (1.82%) WAN
5 2 (1.21%) ADSL
5 2 (1.21%) FTP
6 1 (0.61%) DHCP
6 1 (0.61%) GSM
6 1 (0.61%) Firewall
6 1 (0.61%) Wi-Fi
6 1 (0.61%) Wireless
General
1 6 (3.64%) Finance
2 5 (3.03%) Retail
2 5 (3.03%) Telecoms
3 3 (1.82%) Dutch Language
3 3 (1.82%) Legal
4 2 (1.21%) Automotive
5 1 (0.61%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.21%) Middleware
2 1 (0.61%) HTML
2 1 (0.61%) CSS
Miscellaneous
1 11 (6.67%) Blackberry
2 4 (2.42%) Replication
2 4 (2.42%) Mathematics
2 4 (2.42%) Video Conferencing
3 3 (1.82%) Thin Client
3 3 (1.82%) Fat Client
4 2 (1.21%) Management Information System
4 2 (1.21%) EPoS
4 2 (1.21%) EFT
5 1 (0.61%) Handset
5 1 (0.61%) Smartphone
5 1 (0.61%) Data Protection Act
5 1 (0.61%) Mobile App
Operating Systems
1 94 (56.97%) Windows
2 50 (30.30%) Windows XP
3 48 (29.09%) Windows 7
4 12 (7.27%) Windows Vista
5 11 (6.67%) Windows Server 2008
6 4 (2.42%) Windows Server 2003
6 4 (2.42%) Linux
6 4 (2.42%) Windows 2000
7 3 (1.82%) Windows NT
7 3 (1.82%) Apple iOS
7 3 (1.82%) UNIX
8 2 (1.21%) Windows 8
Processes & Methodologies
1 40 (24.24%) ITIL
2 8 (4.85%) Service Management
3 7 (4.24%) ITSM
4 5 (3.03%) Problem Management
5 4 (2.42%) Software Distribution
5 4 (2.42%) Mobile Device Management
6 2 (1.21%) Web Design
6 2 (1.21%) Change Management
6 2 (1.21%) Disaster Recovery
7 1 (0.61%) Data Security
7 1 (0.61%) Migration
7 1 (0.61%) PRINCE2
7 1 (0.61%) E-Commerce
7 1 (0.61%) CAD
7 1 (0.61%) Asset Management
7 1 (0.61%) Content Management
7 1 (0.61%) Time Management
7 1 (0.61%) Data Protection
Programming Languages
1 4 (2.42%) C
2 2 (1.21%) SQL
Qualifications
1 22 (13.33%) Security Cleared
2 16 (9.70%) SC Cleared
3 7 (4.24%) MCP
3 7 (4.24%) Microsoft Certification
4 6 (3.64%) DV Cleared
4 6 (3.64%) Degree
5 5 (3.03%) MCSE
6 4 (2.42%) ITIL Certification
7 2 (1.21%) CCNA
7 2 (1.21%) Cisco Certification
7 2 (1.21%) HNC
7 2 (1.21%) ACTC
8 1 (0.61%) MOS
8 1 (0.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 22 (13.33%) SLA
System Software
1 68 (41.21%) Active Directory
2 8 (4.85%) VMware Infrastructure
3 6 (3.64%) Terminal Services
4 3 (1.82%) XenApp
5 1 (0.61%) Squid
Systems Management
1 1 (0.61%) ZENworks
1 1 (0.61%) OVSD
1 1 (0.61%) SCCM
Vendors
1 60 (36.36%) Microsoft
2 16 (9.70%) Citrix
3 9 (5.45%) VMware
4 7 (4.24%) Remedy
5 5 (3.03%) Apple
6 4 (2.42%) Altiris
6 4 (2.42%) MobileIron
6 4 (2.42%) Oracle
7 3 (1.82%) Cisco
8 2 (1.21%) Lotus
9 1 (0.61%) SAP
9 1 (0.61%) Novell
9 1 (0.61%) Adobe
9 1 (0.61%) HP
9 1 (0.61%) Dell
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: Market Rates
Posted: 20 hours ago
Dorking, Surrey
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Rate: £12 per hour
Posted: Yesterday
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Rate: Up to £17 per hour
Posted: 2 days ago
Reading, Berkshire
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Rate: £10 - £14 Per Hour
Posted: 2 days ago
Portsmouth, Hampshire
Proactive Appointments
Rate: From £90 to £100 per annum
Posted: 3 days ago
Hampshire
Nicoll Curtin
Rate: £9 - £11 per hour
Posted: 10 days ago
Wokingham
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Rate: £18000 - £23000 per annum
Posted: 20 days ago
Sutton, Surrey
Reed Business Information Ltd
Rate: From £120 to £140 per day direct - no agency margin.
Posted: 21 days ago