The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 158 179 170
Rank change year-on-year
+21 -9
Contract jobs requiring a 1st Line Support 91 53 82
As % of all contract IT jobs located in the South East 0.98% 0.61% 0.83%
As % of the Job Titles category 1.06% 0.65% 0.91%
Number of daily rates quoted 38 9 12
Average daily rate
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of your Daily Rate
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£120 £150 £115
Average daily rate % change year-on-year
-20.00% +30.43%
UK excluding London average daily rate £110 £100 £106
% change year-on-year
+10.00% -5.88%
Number of hourly rates quoted 40 35 45
Average hourly rate £12.50 £12.00 £12.49
Average hourly rate % change year-on-year
+4.16% -3.92%
90% offered a hourly rate of more than £10.23 £10.20 £9.20
10% offered a hourly rate of more than £17.00 £14.94 £14.20
UK excluding London average hourly rate £11.69 £11.00 £12.00
% change year-on-year
+6.25% -8.33%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8556 8129 9031
As % of all contract IT jobs located in the South East 92.10% 92.93% 91.67%
Number of daily rates quoted 4780 4294 4211
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 423 497 624
Average hourly rate £16.25 £17.50 £19.00
Average hourly rate % change year-on-year
-7.14% -7.89%
90% offered a hourly rate of more than £11.00 £11.75 £11.34
10% offered a hourly rate of more than £42.50 £38.75 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

1st Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the South East region.

1st Line Support Daily Rate Trend in the South East

1st Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the South East region.

1st Line Support Hourly Rate Trend in the South East

1st Line Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the South East region over the 3 months to 29 August 2014.

1st Line Support Hourly Rate Histogram in the South East

1st Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +11 22 £120 -12.72% 2
Hampshire -19 15 £118 - 4
West Sussex - 15 £120 -
Berkshire +7 9 £118 -47.77% 5
Oxfordshire -2 7 £85 - 1
Surrey 0 5 £138 +5.76% 6
East Sussex -4 5 £83 -
Kent -7 3 £175 -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 126 (62.38%) Windows
2 79 (39.11%) Active Directory
3 76 (37.62%) MS Office
4 70 (34.65%) Microsoft
5 60 (29.70%) ITIL
6 52 (25.74%) Windows 7
7 45 (22.28%) MS Excel
8 39 (19.31%) Windows XP
9 36 (17.82%) Citrix
10 23 (11.39%) Finance
10 23 (11.39%) MS Exchange
11 22 (10.89%) Security Cleared
12 20 (9.90%) SC Cleared
12 20 (9.90%) Windows Server 2008
13 19 (9.41%) Service Management
14 18 (8.91%) SLA
15 14 (6.93%) TCP/IP
16 13 (6.44%) Microsoft Certification
17 12 (5.94%) Exchange Server 2003
18 11 (5.45%) Blackberry
18 11 (5.45%) LAN
18 11 (5.45%) MCP
18 11 (5.45%) UNIX
18 11 (5.45%) MCSE
19 9 (4.46%) WAN
19 9 (4.46%) Backup Exec
20 8 (3.96%) VMware
20 8 (3.96%) Windows Server 2003
20 8 (3.96%) VMware Infrastructure
20 8 (3.96%) DV Cleared

1st Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (11.39%) MS Exchange
2 12 (5.94%) Exchange Server 2003
3 6 (2.97%) Blackberry Enterprise Server
4 4 (1.98%) Exchange Server 2010
4 4 (1.98%) Exchange Server 2007
4 4 (1.98%) IBM Notes
5 1 (0.50%) Exchange Server 2000
5 1 (0.50%) CMS
5 1 (0.50%) Lync
Applications
1 76 (37.62%) MS Office
2 45 (22.28%) MS Excel
3 1 (0.50%) MS PowerPoint
3 1 (0.50%) Spreadsheet
Business Applications
1 1 (0.50%) Remedy ITSM
Cloud Services
1 8 (3.96%) Office 365
2 1 (0.50%) SaaS
Communications & Networking
1 14 (6.93%) TCP/IP
2 11 (5.45%) LAN
3 9 (4.46%) WAN
4 7 (3.47%) Internet
5 6 (2.97%) VPN
6 5 (2.48%) DNS
7 3 (1.49%) Broadband
8 2 (0.99%) ADSL
9 1 (0.50%) SAN
9 1 (0.50%) Intranet
9 1 (0.50%) DHCP
9 1 (0.50%) Ethernet
9 1 (0.50%) Firewall
9 1 (0.50%) Wi-Fi
9 1 (0.50%) Wireless
9 1 (0.50%) Unified Communications
Database & Business Intelligence
1 1 (0.50%) Oracle Database
General
1 23 (11.39%) Finance
2 4 (1.98%) Banking
2 4 (1.98%) Telecoms
3 3 (1.49%) Dutch Language
4 2 (0.99%) Legal
4 2 (0.99%) Retail
5 1 (0.50%) French Language
5 1 (0.50%) German Language
5 1 (0.50%) Manufacturing
5 1 (0.50%) Automotive
5 1 (0.50%) Law
Libraries, Frameworks & Software Standards
1 1 (0.50%) Application Packaging
Miscellaneous
1 11 (5.45%) Blackberry
2 7 (3.47%) Thin Client
2 7 (3.47%) Fat Client
3 4 (1.98%) Mathematics
4 3 (1.49%) Management Information System
5 2 (0.99%) Client/Server
5 2 (0.99%) EPoS
5 2 (0.99%) EFT
6 1 (0.50%) Handset
6 1 (0.50%) Replication
6 1 (0.50%) Video Conferencing
6 1 (0.50%) FMCG
6 1 (0.50%) EqualLogic
Operating Systems
1 126 (62.38%) Windows
2 52 (25.74%) Windows 7
3 39 (19.31%) Windows XP
4 20 (9.90%) Windows Server 2008
5 11 (5.45%) UNIX
6 8 (3.96%) Windows Server 2003
7 7 (3.47%) Windows Vista
8 4 (1.98%) Windows 8
8 4 (1.98%) Solaris
9 3 (1.49%) Windows NT
9 3 (1.49%) Windows 2000
9 3 (1.49%) Apple iOS
10 1 (0.50%) Mac OS X
10 1 (0.50%) Linux
10 1 (0.50%) AIX
10 1 (0.50%) Android
10 1 (0.50%) Windows 2000 Server
Processes & Methodologies
1 60 (29.70%) ITIL
2 19 (9.41%) Service Management
3 8 (3.96%) Software Deployment
4 5 (2.48%) ITSM
5 4 (1.98%) Software Distribution
5 4 (1.98%) Kalman Filter
5 4 (1.98%) Mobile Device Management
5 4 (1.98%) Change Management
5 4 (1.98%) Incident Management
6 3 (1.49%) Service Delivery
7 2 (0.99%) ISMS
7 2 (0.99%) Information Security Management
7 2 (0.99%) Data Security
7 2 (0.99%) Security Management
7 2 (0.99%) Information Security
7 2 (0.99%) Problem Management
7 2 (0.99%) Configuration Management
7 2 (0.99%) Project Management
8 1 (0.50%) CAD
8 1 (0.50%) ERP
Programming Languages
1 7 (3.47%) SQL
2 5 (2.48%) C
Qualifications
1 22 (10.89%) Security Cleared
2 20 (9.90%) SC Cleared
3 13 (6.44%) Microsoft Certification
4 11 (5.45%) MCP
4 11 (5.45%) MCSE
5 8 (3.96%) DV Cleared
6 6 (2.97%) CCNA
6 6 (2.97%) Cisco Certification
7 2 (0.99%) MCITP
7 2 (0.99%) ITIL Certification
8 1 (0.50%) ECDL
8 1 (0.50%) MCSA
8 1 (0.50%) MCTS
8 1 (0.50%) Degree
8 1 (0.50%) ITIL Foundation Certificate
8 1 (0.50%) NVQ Level 3
8 1 (0.50%) BC Cleared
Quality Assurance & Compliance
1 18 (8.91%) SLA
2 2 (0.99%) ISO/IEC 27001
3 1 (0.50%) ISO/IEC 20000
System Software
1 79 (39.11%) Active Directory
2 8 (3.96%) VMware Infrastructure
3 6 (2.97%) Terminal Services
4 5 (2.48%) XenApp
5 1 (0.50%) VMware ESX
5 1 (0.50%) VMware ESXi
5 1 (0.50%) vSphere
Systems Management
1 9 (4.46%) Backup Exec
2 2 (0.99%) OVSD
3 1 (0.50%) ZENworks
3 1 (0.50%) Tivoli
3 1 (0.50%) Norton AntiVirus
3 1 (0.50%) Symantec Enterprise Vault
Vendors
1 70 (34.65%) Microsoft
2 36 (17.82%) Citrix
3 8 (3.96%) VMware
4 7 (3.47%) Oracle
5 5 (2.48%) Veeam
6 4 (1.98%) MobileIron
6 4 (1.98%) Altiris
6 4 (1.98%) Cisco
6 4 (1.98%) HP
6 4 (1.98%) Lotus
6 4 (1.98%) Remedy
7 3 (1.49%) Apple
8 2 (0.99%) Symantec
9 1 (0.50%) Juniper
9 1 (0.50%) Novell
9 1 (0.50%) Dell
9 1 (0.50%) SAP
Hampshire
Venn Group - UK
Rate: 8-10 Per Hour Will lead to a permanent opportunity
Posted: Yesterday
Guildford, Surrey
Lorien Resourcing
Posted: 2 days ago
Buckinghamshire
Venn Group - UK
Posted: 14 days ago
Kidlington
Reed Technology - UK Posting Account
Rate: £13 - £13.70 per annum
Posted: 17 days ago
Southampton
Hays IT - Uk Posting account
Rate: £7.50 - £9.00 per hour
Posted: 25 days ago
Berkshire
Venn Group - UK
Posted: 25 days ago