The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
First Line Support
Rank 177 134 182
Rank change year-on-year
-43 +48
Contract jobs requiring a 1st Line Support 83 111 59
As % of all contract IT jobs located in the South East 0.83% 1.19% 0.70%
As % of the Job Titles category 0.91% 1.29% 0.76%
Number of daily rates quoted 17 35 11
Average daily rate
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of your Daily Rate
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£125 £115 £120
Average daily rate % change year-on-year
+8.69% -4.16%
90% offered a daily rate of more than £99 £95 £105
10% offered a daily rate of more than £225 £131 £135
UK excluding London average daily rate £125 £100 £105
% change year-on-year
+25.00% -4.76%
Number of hourly rates quoted 31 51 33
Average hourly rate £12.50 £12.56 £13.25
Average hourly rate % change year-on-year
-0.49% -5.18%
90% offered a hourly rate of more than £9.00 £10.00 £11.27
10% offered a hourly rate of more than £14.00 £18.85 £14.40
UK excluding London average hourly rate £11.86 £11.00 £11.50
% change year-on-year
+7.77% -4.34%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9096 8574 7740
As % of all contract IT jobs located in the South East 91.45% 91.95% 92.21%
Number of daily rates quoted 5023 4748 3880
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £240 £213 £220
10% offered a daily rate of more than £505 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 432 456 611
Average hourly rate £18.00 £17.50 £18.50
Average hourly rate % change year-on-year
+2.85% -5.40%
90% offered a hourly rate of more than £11.95 £11.89 £11.50
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.70 £17.50 £17.50
% change year-on-year
-4.57% -

1st Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the South East region.

1st Line Support Daily Rate Trend in the South East

1st Line Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the South East region over the 3 months to 28 April 2015.

1st Line Support Daily Rate Histogram in the South East

1st Line Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the South East region.

1st Line Support Hourly Rate Trend in the South East

1st Line Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -6 20 £163 +71.05% 6
Berkshire -9 18 £123 -2.00% 5
East Sussex -6 13 £120 - 7
Surrey -9 11 £110 -10.20% 2
Oxfordshire -19 8 £225 +125.00% 1
Buckinghamshire -22 7 £248 +115.21% 1
Kent -1 2 £125 -9.09% 1
Isle of Wight - 2 - -
West Sussex -18 1 - - 1
Middlesex - 1 - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 28 April 2015, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 99 (57.89%) Windows
2 77 (45.03%) MS Office
3 68 (39.77%) ITIL
4 67 (39.18%) Active Directory
5 62 (36.26%) Microsoft
6 42 (24.56%) Windows 7
7 40 (23.39%) MS Excel
8 27 (15.79%) Security Cleared
9 25 (14.62%) Windows XP
10 24 (14.04%) Service Management
11 20 (11.70%) Analytical Skills
12 19 (11.11%) SLA
13 18 (10.53%) ITIL Foundation Certificate
13 18 (10.53%) SC Cleared
14 16 (9.36%) HP
15 13 (7.60%) Internet
16 12 (7.02%) Cisco
16 12 (7.02%) ITSM
17 11 (6.43%) Management Information System
17 11 (6.43%) Citrix
17 11 (6.43%) MS Exchange
17 11 (6.43%) Windows 8
18 10 (5.85%) Windows Server 2008
19 9 (5.26%) SQL
19 9 (5.26%) Finance
19 9 (5.26%) German Language
20 8 (4.68%) C
20 8 (4.68%) CRM
20 8 (4.68%) Microsoft Certification
21 7 (4.09%) Waterfall

1st Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 28 April 2015, IT contractor jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.43%) MS Exchange
2 4 (2.34%) SharePoint
3 3 (1.75%) Exchange Server 2010
4 2 (1.17%) Exchange Server 2003
5 1 (0.58%) CMS
5 1 (0.58%) IIS
5 1 (0.58%) IBM Notes
Applications
1 77 (45.03%) MS Office
2 40 (23.39%) MS Excel
3 1 (0.58%) MS PowerPoint
Business Applications
1 1 (0.58%) Dynamics CRM
Cloud Services
1 3 (1.75%) SaaS
1 3 (1.75%) Office 365
2 2 (1.17%) Cloud Computing
3 1 (0.58%) Microsoft Azure
3 1 (0.58%) Google Apps
Communications & Networking
1 13 (7.60%) Internet
2 7 (4.09%) Wireless
2 7 (4.09%) LAN
3 6 (3.51%) WAN
3 6 (3.51%) VPN
4 5 (2.92%) TCP/IP
5 4 (2.34%) VoIP
6 2 (1.17%) DHCP
6 2 (1.17%) DNS
7 1 (0.58%) ATM
7 1 (0.58%) Firewall
7 1 (0.58%) Wi-Fi
Database & Business Intelligence
1 3 (1.75%) Oracle Database
2 1 (0.58%) SQL Server
2 1 (0.58%) Crystal Reports
2 1 (0.58%) SQL Server Reporting Services
2 1 (0.58%) SQL Server 2008
Development Applications
1 7 (4.09%) Visual Studio
1 7 (4.09%) Subversion
General
1 9 (5.26%) Finance
1 9 (5.26%) German Language
2 4 (2.34%) Telecoms
2 4 (2.34%) Advertising
3 3 (1.75%) Retail
3 3 (1.75%) Manufacturing
4 1 (0.58%) Electronics
4 1 (0.58%) French Language
4 1 (0.58%) Games
4 1 (0.58%) Korean Language
4 1 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (4.09%) .NET
1 7 (4.09%) ASP.NET
1 7 (4.09%) XML
2 1 (0.58%) EDI
2 1 (0.58%) WCF
2 1 (0.58%) ASP.NET Web API
Miscellaneous
1 20 (11.70%) Analytical Skills
2 11 (6.43%) Management Information System
3 6 (3.51%) Mobile Computing
4 3 (1.75%) Blackberry
5 1 (0.58%) Mobile App
5 1 (0.58%) Enterprise Software
5 1 (0.58%) Client/Server
5 1 (0.58%) EPoS
5 1 (0.58%) NHS
5 1 (0.58%) PDA
5 1 (0.58%) Statistics
5 1 (0.58%) Computer Science
5 1 (0.58%) iPhone
Operating Systems
1 99 (57.89%) Windows
2 42 (24.56%) Windows 7
3 25 (14.62%) Windows XP
4 11 (6.43%) Windows 8
5 10 (5.85%) Windows Server 2008
6 5 (2.92%) Windows Server 2003
6 5 (2.92%) Windows Vista
7 4 (2.34%) Linux
8 3 (1.75%) AIX
8 3 (1.75%) Windows 2000 Server
8 3 (1.75%) Windows Server 2012
9 2 (1.17%) Mac OS X
10 1 (0.58%) Android
10 1 (0.58%) UNIX
10 1 (0.58%) Mac OS
10 1 (0.58%) Apple iOS
Processes & Methodologies
1 68 (39.77%) ITIL
2 24 (14.04%) Service Management
3 12 (7.02%) ITSM
4 8 (4.68%) CRM
5 7 (4.09%) Agile Software Development
5 7 (4.09%) Waterfall
6 4 (2.34%) Time Management
6 4 (2.34%) Asset Management
6 4 (2.34%) ERP
6 4 (2.34%) Software Deployment
7 3 (1.75%) CAD
7 3 (1.75%) ITIL V3
7 3 (1.75%) Incident Management
8 2 (1.17%) Service Delivery
9 1 (0.58%) Web Development
9 1 (0.58%) Fault Management
9 1 (0.58%) Stakeholder Engagement
9 1 (0.58%) Configuration Management
9 1 (0.58%) Project Management
9 1 (0.58%) Network Design
Programming Languages
1 9 (5.26%) SQL
2 8 (4.68%) C
3 7 (4.09%) C#
3 7 (4.09%) T-SQL
Qualifications
1 27 (15.79%) Security Cleared
2 18 (10.53%) ITIL Foundation Certificate
2 18 (10.53%) SC Cleared
3 8 (4.68%) Microsoft Certification
4 6 (3.51%) MCP
5 5 (2.92%) MCSE
5 5 (2.92%) CCNA
5 5 (2.92%) Cisco Certification
6 3 (1.75%) ITIL Certification
7 2 (1.17%) DV Cleared
8 1 (0.58%) Network+ Certification
8 1 (0.58%) Degree
8 1 (0.58%) CCDA
8 1 (0.58%) A+ Certification
8 1 (0.58%) MCSA
8 1 (0.58%) CCNP
Quality Assurance & Compliance
1 19 (11.11%) SLA
2 3 (1.75%) ISO/IEC 20000
System Software
1 67 (39.18%) Active Directory
2 3 (1.75%) XenApp
3 2 (1.17%) Terminal Services
4 1 (0.58%) VMware Infrastructure
4 1 (0.58%) VMware ESXi
Systems Management
1 4 (2.34%) Backup Exec
2 3 (1.75%) OVSD
2 3 (1.75%) Tivoli
3 1 (0.58%) Norton AntiVirus
3 1 (0.58%) SCCM
Vendors
1 62 (36.26%) Microsoft
2 16 (9.36%) HP
3 12 (7.02%) Cisco
4 11 (6.43%) Citrix
5 7 (4.09%) VMware
6 6 (3.51%) Remedy
6 6 (3.51%) Oracle
7 3 (1.75%) Sun
8 2 (1.17%) SAP
8 2 (1.17%) Apple
8 2 (1.17%) Salesforce.com
8 2 (1.17%) Mitel
8 2 (1.17%) ServiceNow
9 1 (0.58%) Altiris
9 1 (0.58%) Google
9 1 (0.58%) LANDesk
9 1 (0.58%) Symantec
9 1 (0.58%) McAfee
9 1 (0.58%) CA
9 1 (0.58%) Lotus
Gillingham, Kent
CPS Group UK
Rate: £80 - £100 per day
Posted: 1 hour ago
East Sussex
ARC IT Recruitment Ltd
Posted: 22 hours ago
Reading, Berkshire
TEKsystems
Rate: £9.50 - £12 per hour
Posted: 4 days ago
Winchester, Hampshire
Experis Ltd
Rate: £8.68 per hour
Posted: 5 days ago
Berkshire
Explore Group
Posted: 6 days ago