The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 64 66 64
Rank change year-on-year
+2 -2
Contract jobs requiring a Help Desk Support 1 9 11
As % of all contract IT jobs located in Buckinghamshire 0.127% 0.886% 1.038%
As % of the Job Titles category 0.136% 0.941% 1.090%
Number of daily rates quoted 0 0 3
Average daily rate - - £100
UK excluding London average daily rate £100 £138 £100
% change year-on-year
-27.27% +37.50%
Number of hourly rates quoted 1 8 7
Average hourly rate £18.00 £15.00 £10.67
Average hourly rate % change year-on-year
+20.00% +40.64%
UK excluding London average hourly rate £11.50 £11.50 £11.00
% change year-on-year
- +4.54%
All Job Titles
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
733 956 1009
As % of all contract IT jobs located in Buckinghamshire 93.02% 94.09% 95.19%
Number of daily rates quoted 406 414 383
Average daily rate £313 £315 £338
Average daily rate % change year-on-year
-0.79% -6.66%
90% offered a daily rate of more than £175 £165 £189
10% offered a daily rate of more than £475 £425 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 73 76 102
Average hourly rate £13.50 £14.50 £15.00
Average hourly rate % change year-on-year
-6.89% -3.33%
90% offered a hourly rate of more than £11.26 £11.67 £10.00
10% offered a hourly rate of more than £27.00 £35.00 £32.01
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Help Desk Support
South East

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire Help Desk Support Jobs Demand Trend

Help Desk Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Buckinghamshire region.

Buckinghamshire Help Desk Support Daily Rate Trend

Help Desk Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Buckinghamshire region.

Buckinghamshire Help Desk Support Hourly Rate Trend

Help Desk Support
Top 19 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 4 (66.67%) Active Directory
2 3 (50.00%) MS Office
2 3 (50.00%) ITIL
2 3 (50.00%) Windows
2 3 (50.00%) Windows XP
2 3 (50.00%) Citrix
2 3 (50.00%) EPoS
2 3 (50.00%) Finance
2 3 (50.00%) Windows 7
3 2 (33.33%) Hyper-V
3 2 (33.33%) VMware
3 2 (33.33%) VMware Infrastructure
3 2 (33.33%) Microsoft
4 1 (16.67%) SAP
4 1 (16.67%) HP
4 1 (16.67%) Dell
4 1 (16.67%) Backup Exec
4 1 (16.67%) MCDST
4 1 (16.67%) MCITP

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (50.00%) MS Office
General
1 3 (50.00%) Finance
Miscellaneous
1 3 (50.00%) EPoS
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows XP
1 3 (50.00%) Windows 7
Processes & Methodologies
1 3 (50.00%) ITIL
Qualifications
1 1 (16.67%) MCDST
1 1 (16.67%) MCITP
System Software
1 4 (66.67%) Active Directory
2 2 (33.33%) VMware Infrastructure
2 2 (33.33%) Hyper-V
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 3 (50.00%) Citrix
2 2 (33.33%) VMware
2 2 (33.33%) Microsoft
3 1 (16.67%) HP
3 1 (16.67%) Dell
3 1 (16.67%) SAP