The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 74 71 65
Rank change year-on-year
-3 -6
Contract jobs requiring a Help Desk Support 8 7 7
As % of all contract IT jobs located in Buckinghamshire 0.68% 0.67% 0.71%
As % of the Job Titles category 0.74% 0.72% 0.76%
Number of daily rates quoted 3 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£130 - -
UK excluding London average daily rate £118 £104 £114
% change year-on-year
+13.52% -9.01%
Number of hourly rates quoted 5 3 6
Average hourly rate £12.00 £14.00 £13.00
Average hourly rate % change year-on-year
-14.28% +7.69%
90% offered a hourly rate of more than £11.70 £13.00 £11.79
10% offered a hourly rate of more than £20.56 £14.80 £14.50
UK excluding London average hourly rate £12.50 £12.50 £12.50
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
1086 971 918
As % of all contract IT jobs located in Buckinghamshire 92.50% 92.48% 93.01%
Number of daily rates quoted 588 482 429
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £200 £210 £200
10% offered a daily rate of more than £475 £468 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 57 75 79
Average hourly rate £12.50 £13.27 £14.50
Average hourly rate % change year-on-year
-5.80% -8.48%
90% offered a hourly rate of more than £10.90 £11.00 £12.00
10% offered a hourly rate of more than £20.50 £40.00 £22.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Help Desk Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Buckinghamshire

Help Desk Support
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Buckinghamshire region.

Help Desk Support Daily Rate Trend in Buckinghamshire

Help Desk Support
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Buckinghamshire region.

Help Desk Support Hourly Rate Trend in Buckinghamshire

Help Desk Support
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Buckinghamshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -9 4 - -
High Wycombe - 3 £130 -
Buckingham - - - -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 19 September 2014, IT contractor jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 15 (57.69%) Windows
2 14 (53.85%) Active Directory
3 12 (46.15%) ITIL
4 10 (38.46%) MS Office
5 9 (34.62%) Finance
5 9 (34.62%) Windows XP
5 9 (34.62%) Microsoft
6 6 (23.08%) Windows 7
7 5 (19.23%) SLA
8 4 (15.38%) SC Cleared
8 4 (15.38%) Security Cleared
9 3 (11.54%) Citrix
9 3 (11.54%) Blackberry
9 3 (11.54%) Windows 8
9 3 (11.54%) Analytical Skills
10 2 (7.69%) Exchange Server 2010
10 2 (7.69%) Blackberry Enterprise Server
10 2 (7.69%) MS Excel
10 2 (7.69%) MS Exchange
10 2 (7.69%) Windows 2000
10 2 (7.69%) Windows Server 2008
11 1 (3.85%) Android
11 1 (3.85%) DV Cleared
11 1 (3.85%) Backup Exec
11 1 (3.85%) IBM Notes
11 1 (3.85%) SAP
11 1 (3.85%) LAN
11 1 (3.85%) WAN
11 1 (3.85%) VPN
11 1 (3.85%) Lotus

Help Desk Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) Exchange Server 2010
1 2 (7.69%) Blackberry Enterprise Server
1 2 (7.69%) MS Exchange
2 1 (3.85%) IBM Notes
2 1 (3.85%) Lync
Applications
1 10 (38.46%) MS Office
2 2 (7.69%) MS Excel
Communications & Networking
1 1 (3.85%) LAN
1 1 (3.85%) WAN
1 1 (3.85%) VPN
General
1 9 (34.62%) Finance
Miscellaneous
1 3 (11.54%) Blackberry
1 3 (11.54%) Analytical Skills
Operating Systems
1 15 (57.69%) Windows
2 9 (34.62%) Windows XP
3 6 (23.08%) Windows 7
4 3 (11.54%) Windows 8
5 2 (7.69%) Windows 2000
5 2 (7.69%) Windows Server 2008
6 1 (3.85%) Android
Processes & Methodologies
1 12 (46.15%) ITIL
Qualifications
1 4 (15.38%) SC Cleared
1 4 (15.38%) Security Cleared
2 1 (3.85%) DV Cleared
Quality Assurance & Compliance
1 5 (19.23%) SLA
System Software
1 14 (53.85%) Active Directory
Systems Management
1 1 (3.85%) Backup Exec
Vendors
1 9 (34.62%) Microsoft
2 3 (11.54%) Citrix
3 1 (3.85%) SAP
3 1 (3.85%) Lotus
3 1 (3.85%) Iron Mountain