The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 156 204 210
Rank change year-on-year
+48 +6
Contract jobs requiring a Help Desk Support 84 30 31
As % of all contract IT jobs located in the South East 0.94% 0.36% 0.31%
As % of the Job Titles category 1.02% 0.39% 0.34%
Number of daily rates quoted 26 10 1
Average daily rate
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of your Daily Rate
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£120 £115 £115
Average daily rate % change year-on-year
+4.34% -
UK excluding London average daily rate £120 £107 £110
% change year-on-year
+12.67% -3.18%
Number of hourly rates quoted 41 15 13
Average hourly rate £14.00 £15.00 £13.00
Average hourly rate % change year-on-year
-6.66% +15.38%
90% offered a hourly rate of more than £10.50 £11.40 £9.50
10% offered a hourly rate of more than £17.00 £17.60 £14.80
UK excluding London average hourly rate £12.50 £12.00 £12.50
% change year-on-year
+4.16% -4.00%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8210 7777 9000
As % of all contract IT jobs located in the South East 91.97% 92.63% 91.24%
Number of daily rates quoted 4458 3995 4079
Average daily rate £350 £358 £350
Average daily rate % change year-on-year
-2.09% +2.14%
90% offered a daily rate of more than £213 £200 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 406 560 642
Average hourly rate £16.48 £17.03 £18.63
Average hourly rate % change year-on-year
-3.22% -8.56%
90% offered a hourly rate of more than £11.00 £12.00 £11.00
10% offered a hourly rate of more than £40.00 £37.50 £42.50
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Help Desk Support
England

Help Desk Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the South East region.

Help Desk Support Daily Rate Trend in the South East

Help Desk Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the South East region over the 3 months to 22 July 2014.

Help Desk Support Daily Rate Histogram in the South East

Help Desk Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the South East region.

Help Desk Support Hourly Rate Trend in the South East

Help Desk Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support across the South East region over the 3 months to 22 July 2014.

Help Desk Support Hourly Rate Histogram in the South East

Help Desk Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +12 21 £130 - 2
West Sussex +17 18 £120 -
Surrey -1 10 £140 +7.69% 1
Hampshire -8 7 £153 +52.50% 1
Middlesex - 7 £110 -
Berkshire +3 6 £313 +165.95% 1
Kent +4 5 £110 - 2
East Sussex +3 5 - -
Oxfordshire -3 5 - -
Sussex - - - -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the South East

For the 6 months to 22 July 2014, IT contractor jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 87 (59.59%) Windows
2 60 (41.10%) Active Directory
3 44 (30.14%) MS Office
3 44 (30.14%) Windows XP
4 43 (29.45%) Microsoft
5 36 (24.66%) ITIL
6 34 (23.29%) MS Excel
6 34 (23.29%) Windows 7
7 21 (14.38%) Windows Server 2008
8 19 (13.01%) Citrix
9 13 (8.90%) SLA
10 12 (8.22%) Windows 2000
10 12 (8.22%) Finance
11 10 (6.85%) MS Exchange
11 10 (6.85%) LAN
12 9 (6.16%) Windows Server 2003
12 9 (6.16%) Software Deployment
13 8 (5.48%) Exchange Server 2010
13 8 (5.48%) Security Cleared
13 8 (5.48%) SC Cleared
13 8 (5.48%) TCP/IP
14 7 (4.79%) WAN
14 7 (4.79%) ITSM
15 6 (4.11%) Law
15 6 (4.11%) Blackberry
15 6 (4.11%) WorkSite
15 6 (4.11%) Office 365
16 5 (3.42%) Blackberry Enterprise Server
16 5 (3.42%) Internet
16 5 (3.42%) VPN

Help Desk Support
Top Related IT Skills in the South East by Category

For the 6 months to 22 July 2014, IT contractor jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (6.85%) MS Exchange
2 8 (5.48%) Exchange Server 2010
3 6 (4.11%) WorkSite
4 5 (3.42%) Blackberry Enterprise Server
5 3 (2.05%) Lync
5 3 (2.05%) SharePoint
6 2 (1.37%) IBM Notes
7 1 (0.68%) Exchange Server 2000
Applications
1 44 (30.14%) MS Office
2 34 (23.29%) MS Excel
3 2 (1.37%) MS Project
4 1 (0.68%) MS PowerPoint
4 1 (0.68%) Acrobat
4 1 (0.68%) MS Visio
Business Applications
1 2 (1.37%) Remedy ITSM
2 1 (0.68%) SAP Payroll
2 1 (0.68%) SAP HR
Cloud Services
1 6 (4.11%) Office 365
Communications & Networking
1 10 (6.85%) LAN
2 8 (5.48%) TCP/IP
3 7 (4.79%) WAN
4 5 (3.42%) Internet
4 5 (3.42%) VPN
5 2 (1.37%) ADSL
5 2 (1.37%) Wireless
6 1 (0.68%) Firewall
General
1 12 (8.22%) Finance
2 6 (4.11%) Law
3 4 (2.74%) Telecoms
4 2 (1.37%) Retail
4 2 (1.37%) Automotive
Miscellaneous
1 6 (4.11%) Blackberry
2 2 (1.37%) EPoS
2 2 (1.37%) EFT
3 1 (0.68%) Video Conferencing
3 1 (0.68%) Data Protection Act
3 1 (0.68%) Replication
Operating Systems
1 87 (59.59%) Windows
2 44 (30.14%) Windows XP
3 34 (23.29%) Windows 7
4 21 (14.38%) Windows Server 2008
5 12 (8.22%) Windows 2000
6 9 (6.16%) Windows Server 2003
7 4 (2.74%) Windows 8
7 4 (2.74%) Windows Vista
8 3 (2.05%) Windows 2000 Server
9 2 (1.37%) Windows NT
10 1 (0.68%) Android
10 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 36 (24.66%) ITIL
2 9 (6.16%) Software Deployment
3 7 (4.79%) ITSM
4 4 (2.74%) Problem Management
5 3 (2.05%) Fault Management
5 3 (2.05%) ITIL V3
5 3 (2.05%) Data Entry
6 2 (1.37%) CRM
6 2 (1.37%) Service Management
6 2 (1.37%) Migration
6 2 (1.37%) Release Management
6 2 (1.37%) Incident Management
7 1 (0.68%) Content Management
7 1 (0.68%) Document Management
7 1 (0.68%) Data Protection
7 1 (0.68%) ITIL V2
7 1 (0.68%) Service Desk Management
7 1 (0.68%) Email Migration
7 1 (0.68%) Service Delivery
7 1 (0.68%) Change Management
Qualifications
1 8 (5.48%) Security Cleared
1 8 (5.48%) SC Cleared
2 5 (3.42%) Cisco Certification
2 5 (3.42%) Microsoft Certification
2 5 (3.42%) CCNA
3 4 (2.74%) DV Cleared
4 3 (2.05%) MCSE
5 2 (1.37%) MCP
5 2 (1.37%) Degree
6 1 (0.68%) MCDST
6 1 (0.68%) MCITP
6 1 (0.68%) ITIL Certification
Quality Assurance & Compliance
1 13 (8.90%) SLA
System Software
1 60 (41.10%) Active Directory
Systems Management
1 1 (0.68%) Backup Exec
1 1 (0.68%) SCCM
1 1 (0.68%) Norton AntiVirus
Vendors
1 43 (29.45%) Microsoft
2 19 (13.01%) Citrix
3 5 (3.42%) Oracle
4 4 (2.74%) Cisco
4 4 (2.74%) Remedy
5 3 (2.05%) Altiris
5 3 (2.05%) HP
6 2 (1.37%) SAP
6 2 (1.37%) Lotus
6 2 (1.37%) VMware
7 1 (0.68%) Google
7 1 (0.68%) Iron Mountain
7 1 (0.68%) McAfee
7 1 (0.68%) Symantec
7 1 (0.68%) Avaya
7 1 (0.68%) CommVault
7 1 (0.68%) Adobe
Kent
ReThink Recruitment
Rate: £100.00 - £110.00 per day
Posted: 4 hours ago
Buckinghamshire
Experis Ltd
Rate: £16.00 - £16.28 per hour
Posted: 5 days ago
Reading, Berkshire
Connectus
Rate: £9.5 - £11.5 per hour
Posted: 6 days ago
Kent
Interquest - Sand Resources
Rate: £8 - £8.50 per hour
Posted: 6 days ago