The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 110 122 133
Rank change year-on-year
+12 +11
Permanent jobs requiring a Help Desk Support 12 5 6
As % of all permanent IT jobs located in Buckinghamshire 0.60% 0.27% 0.32%
As % of the Job Titles category 0.63% 0.28% 0.33%
Number of salaries quoted 12 5 6
Average salary £18,000 £20,500 £21,750
Average salary % change year-on-year
-12.19% -5.74%
90% offered a salary of more than £17,500 £18,400 £20,300
10% offered a salary of more than £28,000 £22,500 £25,000
UK excluding London average salary £22,500 £20,500 £20,000
% change year-on-year
+9.75% +2.50%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1894 1789 1796
As % of all permanent IT jobs located in Buckinghamshire 95.03% 95.46% 96.56%
Number of salaries quoted 1440 1497 1484
Average salary £38,500 £40,000 £38,500
Average salary % change year-on-year
-3.75% +3.89%
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £57,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Buckinghamshire

Help Desk Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Buckinghamshire region.

Help Desk Support Salary Trend in Buckinghamshire

Help Desk Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Buckinghamshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -1 9 £18,000 -12.19%
High Wycombe -3 3 £28,000 +24.44%
Buckingham - 3 £18,000 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 19 September 2014, IT jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 13 (72.22%) SLA
2 11 (61.11%) Windows
3 9 (50.00%) MS Office
4 8 (44.44%) MS Excel
4 8 (44.44%) Microsoft
4 8 (44.44%) Active Directory
5 6 (33.33%) Windows XP
6 5 (27.78%) Windows 7
7 4 (22.22%) SQL
8 3 (16.67%) ITIL
8 3 (16.67%) HND
8 3 (16.67%) VPN
8 3 (16.67%) EPoS
8 3 (16.67%) Windows 8
8 3 (16.67%) Degree
8 3 (16.67%) Computer Science
9 2 (11.11%) Windows Vista
9 2 (11.11%) Linux
10 1 (5.56%) Apache
10 1 (5.56%) Tomcat
10 1 (5.56%) CRM
10 1 (5.56%) SharePoint
10 1 (5.56%) UNIX
10 1 (5.56%) MySQL
10 1 (5.56%) Oracle
10 1 (5.56%) SQL Server
10 1 (5.56%) Telecoms
10 1 (5.56%) Windows Server 2003
10 1 (5.56%) SQL Server 2000
10 1 (5.56%) Middleware

Help Desk Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 19 September 2014, IT jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) Apache
1 1 (5.56%) Tomcat
1 1 (5.56%) SharePoint
Applications
1 9 (50.00%) MS Office
2 8 (44.44%) MS Excel
Communications & Networking
1 3 (16.67%) VPN
Database & Business Intelligence
1 1 (5.56%) MySQL
1 1 (5.56%) SQL Server
1 1 (5.56%) Oracle Database 10g
1 1 (5.56%) SQL Server 2000
1 1 (5.56%) SQL Server 2005
1 1 (5.56%) Oracle Database 11g
1 1 (5.56%) SQL Server 2008
1 1 (5.56%) Oracle Database
General
1 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.56%) Middleware
1 1 (5.56%) Oracle Fusion
Miscellaneous
1 3 (16.67%) EPoS
1 3 (16.67%) Computer Science
Operating Systems
1 11 (61.11%) Windows
2 6 (33.33%) Windows XP
3 5 (27.78%) Windows 7
4 3 (16.67%) Windows 8
5 2 (11.11%) Windows Vista
5 2 (11.11%) Linux
6 1 (5.56%) Windows Server 2003
6 1 (5.56%) Windows Server 2008
6 1 (5.56%) Windows Server 2012
6 1 (5.56%) UNIX
Processes & Methodologies
1 3 (16.67%) ITIL
2 1 (5.56%) CRM
2 1 (5.56%) WFM
2 1 (5.56%) Data Entry
Programming Languages
1 4 (22.22%) SQL
2 1 (5.56%) Java
Qualifications
1 3 (16.67%) HND
1 3 (16.67%) Degree
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 13 (72.22%) SLA
System Software
1 8 (44.44%) Active Directory
Vendors
1 8 (44.44%) Microsoft
2 1 (5.56%) Apple
2 1 (5.56%) Remedy
2 1 (5.56%) Oracle