The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 133 121 124
Rank change year-on-year
-12 +3
Permanent jobs requiring a Help Desk Support 3 9 9
As % of all permanent IT jobs located in Buckinghamshire 0.148% 0.461% 0.427%
As % of the Job Titles category 0.154% 0.486% 0.453%
Number of salaries quoted 3 8 9
Average salary £27,500 £22,250 £22,500
Average salary % change year-on-year
+23.59% -1.11%
UK excluding London average salary £21,500 £20,000 £20,250
% change year-on-year
+7.50% -1.23%
All Job Titles
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1948 1851 1988
As % of all permanent IT jobs located in Buckinghamshire 96.25% 94.83% 94.22%
Number of salaries quoted 1692 1572 1754
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £25,000 £22,500 £26,400
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Support
South East

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Buckinghamshire region.

Buckinghamshire Help Desk Support Salary Trend

Help Desk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Buckinghamshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
High Wycombe +3 2 £27,500 +41.02%
Milton Keynes -12 1 £27,500 +10.00%
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 13 (65.00%) MS Exchange
1 13 (65.00%) Microsoft
1 13 (65.00%) Active Directory
2 10 (50.00%) Windows
3 9 (45.00%) TCP/IP
3 9 (45.00%) MS Excel
4 8 (40.00%) MS Office
4 8 (40.00%) Firewall
4 8 (40.00%) Exchange Server 2007
4 8 (40.00%) Windows 7
5 7 (35.00%) Exchange Server 2003
5 7 (35.00%) DHCP
5 7 (35.00%) VPN
5 7 (35.00%) DNS
5 7 (35.00%) Broadband
6 6 (30.00%) SQL Server
7 4 (20.00%) Degree
8 3 (15.00%) Root Cause Analysis
8 3 (15.00%) Windows Server 2008
8 3 (15.00%) Retail
8 3 (15.00%) SLA
8 3 (15.00%) Microsoft Certification
8 3 (15.00%) EPoS
9 2 (10.00%) Windows Server 2003
9 2 (10.00%) MCSE
9 2 (10.00%) CRM
9 2 (10.00%) VMware
9 2 (10.00%) Backup Exec
9 2 (10.00%) Hyper-V
9 2 (10.00%) Veeam

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (5.000%) HTML
1 1 (5.000%) SOAP
1 1 (5.000%) Web Services
1 1 (5.000%) XML
Application Platforms
1 13 (65.00%) MS Exchange
2 8 (40.00%) Exchange Server 2007
3 7 (35.00%) Exchange Server 2003
4 1 (5.000%) Exchange Server 2010
4 1 (5.000%) IIS
Applications
1 9 (45.00%) MS Excel
2 8 (40.00%) MS Office
Business Applications
1 1 (5.000%) SAP FI
Communications & Networking
1 9 (45.00%) TCP/IP
2 8 (40.00%) Firewall
3 7 (35.00%) DHCP
3 7 (35.00%) VPN
3 7 (35.00%) DNS
3 7 (35.00%) Broadband
4 1 (5.000%) LAN
4 1 (5.000%) VLAN
4 1 (5.000%) Network Security
Database & Business Intelligence
1 6 (30.00%) SQL Server
Development Applications
1 1 (5.000%) Visual Studio
General
1 3 (15.00%) Retail
2 1 (5.000%) German Language
2 1 (5.000%) Back Office
Miscellaneous
1 3 (15.00%) EPoS
2 1 (5.000%) Statistics
2 1 (5.000%) Mathematics
2 1 (5.000%) Computer Science
2 1 (5.000%) Client/Server
Operating Systems
1 10 (50.00%) Windows
2 8 (40.00%) Windows 7
3 3 (15.00%) Windows Server 2008
4 2 (10.00%) Windows Server 2003
5 1 (5.000%) Windows Server 2012
5 1 (5.000%) Mac OS
5 1 (5.000%) Windows XP
Processes & Methodologies
1 3 (15.00%) Root Cause Analysis
2 2 (10.00%) CRM
3 1 (5.000%) Quality Management
3 1 (5.000%) Process Management
3 1 (5.000%) Network Management
Programming Languages
1 1 (5.000%) C#
Qualifications
1 4 (20.00%) Degree
2 3 (15.00%) Microsoft Certification
3 2 (10.00%) MCSE
3 2 (10.00%) MCITP
4 1 (5.000%) Security+ Certification
4 1 (5.000%) MCP
4 1 (5.000%) HNC
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 13 (65.00%) Active Directory
2 2 (10.00%) Hyper-V
Systems Management
1 2 (10.00%) Backup Exec
1 2 (10.00%) SCCM
1 2 (10.00%) SCOM
2 1 (5.000%) Norton AntiVirus
Vendors
1 13 (65.00%) Microsoft
2 2 (10.00%) VMware
2 2 (10.00%) Veeam
3 1 (5.000%) SAP
3 1 (5.000%) WatchGuard
3 1 (5.000%) Symantec
3 1 (5.000%) Sophos
High Wycombe, Buckinghamshire
My client provide IT solutions to the SME sector and involved in the latest technology including Virtualisation and Cloud Computing... Windows SBS, 2003, 2008. Active Directory. Exchange Server...
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum + Great Benefits
Posted: 15 May 2013