The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 109 115 121
Rank change year-on-year
+6 +6
Permanent jobs requiring a Help Desk Support 14 9 14
As % of all permanent IT jobs located in Buckinghamshire 0.72% 0.49% 0.67%
As % of the Job Titles category 0.75% 0.52% 0.69%
Number of salaries quoted 14 9 12
Average salary £19,000 £22,500 £20,000
Average salary % change year-on-year
-15.55% +12.50%
UK excluding London average salary £21,500 £21,920 £20,500
% change year-on-year
-1.91% +6.92%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1867 1738 2027
As % of all permanent IT jobs located in Buckinghamshire 95.79% 93.79% 96.80%
Number of salaries quoted 1473 1368 1771
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £23,500 £23,000 £24,750
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Buckinghamshire

Help Desk Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Buckinghamshire region.

Help Desk Support Salary Trend in Buckinghamshire

Help Desk Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Buckinghamshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +2 12 £20,750 -4.59% 1
Buckingham - 5 £19,000 -
High Wycombe +4 2 £20,250 -10.00% 1
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 24 December 2014, IT jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 21 (77.78%) Windows
2 18 (66.67%) SLA
3 17 (62.96%) Microsoft
4 14 (51.85%) MS Office
4 14 (51.85%) MS Excel
5 13 (48.15%) Windows XP
6 10 (37.04%) ITIL
6 10 (37.04%) Active Directory
7 8 (29.63%) HND
7 8 (29.63%) Degree
7 8 (29.63%) Computer Science
7 8 (29.63%) Windows 7
7 8 (29.63%) Windows 8
8 6 (22.22%) Windows Vista
9 4 (14.81%) SQL
10 3 (11.11%) E-Commerce
10 3 (11.11%) VPN
10 3 (11.11%) Microsoft Certification
10 3 (11.11%) EPoS
10 3 (11.11%) Blackberry
10 3 (11.11%) iPhone
11 2 (7.41%) SAP
11 2 (7.41%) Retail
12 1 (3.70%) MCSA
12 1 (3.70%) SharePoint
12 1 (3.70%) MS Exchange
12 1 (3.70%) LAN
12 1 (3.70%) WAN
12 1 (3.70%) TCP/IP
12 1 (3.70%) ITIL Certification

Help Desk Support
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 24 December 2014, IT jobs across the Buckinghamshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) SharePoint
1 1 (3.70%) MS Exchange
Applications
1 14 (51.85%) MS Office
1 14 (51.85%) MS Excel
Communications & Networking
1 3 (11.11%) VPN
2 1 (3.70%) Wi-Fi
2 1 (3.70%) LAN
2 1 (3.70%) WAN
2 1 (3.70%) TCP/IP
General
1 2 (7.41%) Retail
2 1 (3.70%) Banking
Miscellaneous
1 8 (29.63%) Computer Science
2 3 (11.11%) iPhone
2 3 (11.11%) EPoS
2 3 (11.11%) Blackberry
Operating Systems
1 21 (77.78%) Windows
2 13 (48.15%) Windows XP
3 8 (29.63%) Windows 7
3 8 (29.63%) Windows 8
4 6 (22.22%) Windows Vista
Processes & Methodologies
1 10 (37.04%) ITIL
2 3 (11.11%) E-Commerce
3 1 (3.70%) Data Entry
Programming Languages
1 4 (14.81%) SQL
Qualifications
1 8 (29.63%) HND
1 8 (29.63%) Degree
2 3 (11.11%) Microsoft Certification
3 1 (3.70%) ITIL Certification
3 1 (3.70%) MCSA
3 1 (3.70%) SC Cleared
3 1 (3.70%) CTC Cleared
3 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 18 (66.67%) SLA
System Software
1 10 (37.04%) Active Directory
Systems Management
1 1 (3.70%) Backup Exec
Vendors
1 17 (62.96%) Microsoft
2 2 (7.41%) SAP
3 1 (3.70%) Remedy
3 1 (3.70%) McAfee
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £28,000 per annum + Great Benefits
Posted: 6 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 17 days ago