The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cambridge region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 34 39 -
Rank change year-on-year
+5 -
Contract jobs citing ITSM 3 7 0
As % of all contract IT jobs located in Cambridge 1.00% 1.69% -
As % of the Processes & Methodologies category 1.26% 2.04% -
Number of daily rates quoted 0 6 0
Median daily rate - £450 -
UK excluding London median daily rate £338 £400 £410
% change year-on-year
-15.62% -2.43%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £11.21 £18.05 £15.00
% change year-on-year
-37.89% +20.33%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
239 343 251
As % of all contract IT jobs located in Cambridge 79.40% 83.05% 76.76%
Number of daily rates quoted 111 229 163
Median daily rate £400 £400 £350
Median daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £300 £292 £200
10% offered a daily rate of more than £575 £539 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 30 17 17
Median hourly rate £34.50 £45.00 £46.00
Median hourly rate % change year-on-year
-23.33% -2.17%
90% offered a hourly rate of more than £15.25 £17.00 £10.50
10% offered a hourly rate of more than £45.00 £65.00 £60.00
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

ITSM
Jobs Demand Trend in Cambridge

The demand trend of contract jobs across the Cambridge region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cambridge region.

ITSM Daily Rate Trend in Cambridge

ITSM
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cambridge region.

ITSM Hourly Rate Trend in Cambridge

ITSM
Top 14 Related IT Skills in Cambridge

For the 6 months to 6 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for ITSM.

1 4 (80.00%) MS Office
1 4 (80.00%) ITIL
1 4 (80.00%) MS Excel
2 3 (60.00%) Windows
2 3 (60.00%) Remedy ITSM
2 3 (60.00%) Remedy
3 2 (40.00%) Service Management
4 1 (20.00%) Business Intelligence
4 1 (20.00%) SLA
4 1 (20.00%) Tableau
4 1 (20.00%) Analytical Skills
4 1 (20.00%) Service Delivery
4 1 (20.00%) MS PowerPoint
4 1 (20.00%) Service Design

ITSM
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (80.00%) MS Excel
1 4 (80.00%) MS Office
2 1 (20.00%) MS PowerPoint
Business Applications
1 3 (60.00%) Remedy ITSM
Job Titles
1 2 (40.00%) 2nd Line Engineer
1 2 (40.00%) Desktop Support
2 1 (20.00%) 2nd Line Desktop Support
2 1 (20.00%) 2nd Line Desktop Support Engineer
2 1 (20.00%) 2nd Line Support
2 1 (20.00%) 2nd Line Support Engineer
2 1 (20.00%) Analyst
2 1 (20.00%) Architect
2 1 (20.00%) Desktop Engineer
2 1 (20.00%) Desktop Support Engineer
2 1 (20.00%) Field Engineer
2 1 (20.00%) IT Analyst
2 1 (20.00%) IT Engineer
2 1 (20.00%) Report Analyst
2 1 (20.00%) Service Architect
2 1 (20.00%) Support Engineer
Miscellaneous
1 1 (20.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) Service Management
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Service Delivery
3 1 (20.00%) Service Design
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 3 (60.00%) Remedy
2 1 (20.00%) Tableau