The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cambridge region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Cambridgeshire / Cambridge
Rank 32 39 38
Rank change year-on-year
+7 -1
Contract jobs citing ITSM 2 5 1
As % of all contract IT jobs located in Cambridge 0.68% 1.28% 0.31%
As % of the Processes & Methodologies category 0.87% 1.54% 0.40%
Number of daily rates quoted 0 4 1
Median daily rate - £330 £463
Median daily rate % change year-on-year
- -28.64%
UK excluding London median daily rate £375 £350 £373
% change year-on-year
+7.14% -6.04%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £13.00 £13.00 £15.75
% change year-on-year
- -17.46%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
229 324 253
As % of all contract IT jobs located in Cambridge 78.16% 83.08% 79.56%
Number of daily rates quoted 109 203 158
Median daily rate £425 £393 £375
Median daily rate % change year-on-year
+8.28% +4.66%
90% offered a daily rate of more than £300 £288 £208
10% offered a daily rate of more than £600 £525 £539
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 26 27 17
Median hourly rate £36.75 £37.50 £42.50
Median hourly rate % change year-on-year
-2.00% -11.76%
90% offered a hourly rate of more than £16.52 £17.50 £17.00
10% offered a hourly rate of more than £68.00 £59.25 £47.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

ITSM
Jobs Demand Trend in Cambridge

The demand trend of contract jobs across the Cambridge region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cambridge region.

ITSM Daily Rate Trend in Cambridge

ITSM
Top 13 Related IT Skills in Cambridge

For the 6 months to 24 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for ITSM.

1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
2 3 (60.00%) Service Design
3 2 (40.00%) MS Office
3 2 (40.00%) MS Excel
4 1 (20.00%) Business Intelligence
4 1 (20.00%) Remedy
4 1 (20.00%) Windows
4 1 (20.00%) Service Delivery
4 1 (20.00%) MS PowerPoint
4 1 (20.00%) Remedy ITSM
4 1 (20.00%) Tableau
4 1 (20.00%) Analytical Skills

ITSM
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) MS Excel
1 2 (40.00%) MS Office
2 1 (20.00%) MS PowerPoint
Business Applications
1 1 (20.00%) Remedy ITSM
Job Titles
1 3 (60.00%) Architect
1 3 (60.00%) Service Architect
2 1 (20.00%) 2nd Line Engineer
2 1 (20.00%) Analyst
2 1 (20.00%) Field Engineer
2 1 (20.00%) IT Analyst
2 1 (20.00%) IT Engineer
2 1 (20.00%) Report Analyst
Miscellaneous
1 1 (20.00%) Analytical Skills
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
2 3 (60.00%) Service Design
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Service Delivery
Vendors
1 1 (20.00%) Remedy
1 1 (20.00%) Tableau