The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 40 - 38
Rank change year-on-year
- 0
Contract jobs citing ITSM 5 0 1
As % of all contract IT jobs located in Cambridge 1.34% - 0.37%
As % of the Processes & Methodologies category 1.59% - 0.53%
Number of daily rates quoted 4 0 0
Average daily rate £330 - -
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Contract IT job ads with a match in the
Processes & Methodologies category
314 241 190
As % of all contract IT jobs located in Cambridge 84.18% 77.00% 69.60%
Number of daily rates quoted 194 151 103
Average daily rate £400 £375 £405
Average daily rate % change year-on-year
+6.66% -7.40%
90% offered a daily rate of more than £282 £210 £265
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 15 20
Average hourly rate £37.50 £42.50 £37.50
Average hourly rate % change year-on-year
-11.76% +13.33%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cambridge region.

ITSM Daily Rate Trend in Cambridge

ITSM
Top 25 Related IT Skills in Cambridge

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (85.71%) ITIL
2 8 (57.14%) Service Management
3 7 (50.00%) ServiceNow
4 4 (28.57%) Tableau
5 3 (21.43%) ITIL Certification
5 3 (21.43%) JavaScript
5 3 (21.43%) Windows
5 3 (21.43%) Linux
5 3 (21.43%) Service Delivery
5 3 (21.43%) CMDB
6 2 (14.29%) CentOS
6 2 (14.29%) Ubuntu
6 2 (14.29%) FrontRange
6 2 (14.29%) Finance
6 2 (14.29%) VoIP
6 2 (14.29%) Microsoft
6 2 (14.29%) PRINCE2
6 2 (14.29%) Project Management
6 2 (14.29%) ITIL V3
7 1 (7.14%) Analytical Skills
7 1 (7.14%) Mac OS X
7 1 (7.14%) MS Office
7 1 (7.14%) MS Excel
7 1 (7.14%) MS PowerPoint
7 1 (7.14%) Windows 7

ITSM
Top Related IT Skills in Cambridge by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (7.14%) MS Excel
1 1 (7.14%) MS Office
1 1 (7.14%) MS PowerPoint
Communications & Networking
1 2 (14.29%) VoIP
General
1 2 (14.29%) Finance
Job Titles
1 8 (57.14%) Analyst
2 7 (50.00%) Service Analyst
3 3 (21.43%) Architect
3 3 (21.43%) IT Analyst
3 3 (21.43%) ITIL Service Analyst
3 3 (21.43%) Report Analyst
3 3 (21.43%) Service Desk Analyst
4 2 (14.29%) IT Manager
4 2 (14.29%) IT Services Delivery Manager
4 2 (14.29%) IT Services Manager
4 2 (14.29%) Service Management Analyst
4 2 (14.29%) Service Management Manager
4 2 (14.29%) Services Delivery Manager
5 1 (7.14%) Delivery Project Manager
5 1 (7.14%) ITIL Manager
5 1 (7.14%) ITIL Service Manager
5 1 (7.14%) Process Analyst
5 1 (7.14%) Project Manager
5 1 (7.14%) Report Writer
5 1 (7.14%) Service Manager
Miscellaneous
1 3 (21.43%) CMDB
2 1 (7.14%) Analytical Skills
Operating Systems
1 3 (21.43%) Linux
1 3 (21.43%) Windows
2 2 (14.29%) CentOS
2 2 (14.29%) Ubuntu
3 1 (7.14%) Mac OS X
3 1 (7.14%) Windows 7
Processes & Methodologies
1 12 (85.71%) ITIL
2 8 (57.14%) Service Management
3 3 (21.43%) Service Delivery
4 2 (14.29%) ITIL V3
4 2 (14.29%) PRINCE2
4 2 (14.29%) Project Management
Programming Languages
1 3 (21.43%) JavaScript
Qualifications
1 3 (21.43%) ITIL Certification
Vendors
1 7 (50.00%) ServiceNow
2 4 (28.57%) Tableau
3 2 (14.29%) FrontRange
3 2 (14.29%) Microsoft