The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Cambridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 46 39 35
Rank change year-on-year
-7 -4
Contract jobs requiring a Support Analyst 3 3 15
As % of all contract IT jobs located in Cambridge 0.64% 0.78% 3.23%
As % of the Job Titles category 0.69% 0.83% 3.36%
Number of daily rates quoted 1 0 6
Average daily rate
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of your Daily Rate
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£213 - £160
UK excluding London average daily rate £200 £235 £215
% change year-on-year
-14.89% +9.30%
Number of hourly rates quoted 2 1 5
Average hourly rate £18.50 £12.60 £12.00
Average hourly rate % change year-on-year
+46.82% +5.00%
90% offered a hourly rate of more than £13.30 £12.60 £11.56
10% offered a hourly rate of more than £23.70 £12.60 £12.49
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
Cambridge
Contract IT job ads with a match in the
Job Titles category
436 362 446
As % of all contract IT jobs located in Cambridge 93.36% 94.27% 95.91%
Number of daily rates quoted 295 159 216
Average daily rate £375 £350 £320
Average daily rate % change year-on-year
+7.14% +9.37%
90% offered a daily rate of more than £225 £246 £160
10% offered a daily rate of more than £475 £475 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 34 50 105
Average hourly rate £25.50 £37.50 £33.50
Average hourly rate % change year-on-year
-32.00% +11.94%
90% offered a hourly rate of more than £15.00 £11.00 £11.50
10% offered a hourly rate of more than £45.00 £50.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
Cambridgeshire

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cambridge region.

Support Analyst Daily Rate Trend in Cambridge

Support Analyst
Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cambridge region.

Support Analyst Hourly Rate Trend in Cambridge

Support Analyst
Hourly Rate Histogram in Cambridge

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Cambridge region over the 3 months to 28 July 2014.

Support Analyst Hourly Rate Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 July 2014, IT contractor jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 5 (62.50%) Active Directory
2 4 (50.00%) Windows
3 3 (37.50%) MS Exchange
3 3 (37.50%) Finance
3 3 (37.50%) Exchange Server 2010
4 2 (25.00%) Windows 7
4 2 (25.00%) VMware
4 2 (25.00%) VMware Infrastructure
4 2 (25.00%) iPhone
4 2 (25.00%) Cisco
4 2 (25.00%) Linux
4 2 (25.00%) Citrix
4 2 (25.00%) Apple
5 1 (12.50%) Firmware
5 1 (12.50%) MPLS
5 1 (12.50%) Remedy
5 1 (12.50%) Project Management
5 1 (12.50%) ITIL Certification
5 1 (12.50%) BMC
5 1 (12.50%) Mac OS X
5 1 (12.50%) Service Management
5 1 (12.50%) Firewall
5 1 (12.50%) Telecoms
5 1 (12.50%) SharePoint
5 1 (12.50%) Windows XP
5 1 (12.50%) MS Visio
5 1 (12.50%) Oracle
5 1 (12.50%) MS Project
5 1 (12.50%) MS Office
5 1 (12.50%) ITIL

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Exchange Server 2010
2 1 (12.50%) SharePoint
Applications
1 1 (12.50%) MS Project
1 1 (12.50%) MS Office
1 1 (12.50%) MS Visio
Business Applications
1 1 (12.50%) Remedy ITSM
Communications & Networking
1 1 (12.50%) ISDN
1 1 (12.50%) Ethernet
1 1 (12.50%) VPN
1 1 (12.50%) SSL
1 1 (12.50%) MPLS
1 1 (12.50%) Firewall
1 1 (12.50%) VLAN
Database & Business Intelligence
1 1 (12.50%) Oracle Exadata
General
1 3 (37.50%) Finance
2 1 (12.50%) Telecoms
Miscellaneous
1 2 (25.00%) iPhone
2 1 (12.50%) Firmware
2 1 (12.50%) CCTV
2 1 (12.50%) Computer Science
2 1 (12.50%) Video Conferencing
Operating Systems
1 4 (50.00%) Windows
2 2 (25.00%) Linux
2 2 (25.00%) Windows 7
3 1 (12.50%) Apple iOS
3 1 (12.50%) Windows 8
3 1 (12.50%) Windows XP
3 1 (12.50%) Mac OS X
3 1 (12.50%) Android
3 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 1 (12.50%) ITIL
1 1 (12.50%) PRINCE2
1 1 (12.50%) Project Management
1 1 (12.50%) Service Management
1 1 (12.50%) Stakeholder Management
1 1 (12.50%) Programme Management
1 1 (12.50%) Business Analysis
Qualifications
1 1 (12.50%) ITIL Certification
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 5 (62.50%) Active Directory
2 2 (25.00%) VMware Infrastructure
Systems Management
1 1 (12.50%) SCCM
Vendors
1 2 (25.00%) Cisco
1 2 (25.00%) Citrix
1 2 (25.00%) VMware
1 2 (25.00%) Apple
2 1 (12.50%) Remedy
2 1 (12.50%) Oracle
2 1 (12.50%) Altiris
2 1 (12.50%) WatchGuard
2 1 (12.50%) Imperva
2 1 (12.50%) BMC
2 1 (12.50%) Microsoft
2 1 (12.50%) HP