The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 81 106 102
Rank change year-on-year
+25 -4
Permanent jobs requiring a Support Analyst 25 24 22
As % of all permanent IT jobs located in Cambridge 1.77% 1.30% 1.19%
As % of the Job Titles category 1.85% 1.37% 1.25%
Number of salaries quoted 23 13 18
Average salary £27,500 £26,000 £24,500
Average salary % change year-on-year
+5.76% +6.12%
90% offered a salary of more than £20,800 £22,800 £20,500
10% offered a salary of more than £40,800 £31,850 £33,250
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1351 1752 1758
As % of all permanent IT jobs located in Cambridge 95.88% 95.22% 95.18%
Number of salaries quoted 1145 1474 1561
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £27,500 £26,000 £30,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 May 2015, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (30.61%) SQL
2 13 (26.53%) SQL Server
2 13 (26.53%) Active Directory
3 11 (22.45%) Finance
3 11 (22.45%) Microsoft
3 11 (22.45%) Analytical Skills
4 10 (20.41%) Windows
5 9 (18.37%) ITIL
5 9 (18.37%) SAP
5 9 (18.37%) VMware
6 7 (14.29%) SAP FI/CO
6 7 (14.29%) SAP CO
6 7 (14.29%) User Acceptance Testing
6 7 (14.29%) Windows Server 2008
6 7 (14.29%) IIS
6 7 (14.29%) SAP FI
6 7 (14.29%) Change Control
7 6 (12.24%) MS Office
7 6 (12.24%) .NET
8 5 (10.20%) Oracle
8 5 (10.20%) T-SQL
8 5 (10.20%) ASP.NET
8 5 (10.20%) WAN
8 5 (10.20%) SAN
9 4 (8.16%) XML
9 4 (8.16%) Ethernet
9 4 (8.16%) E-Commerce
9 4 (8.16%) MCP
9 4 (8.16%) Crystal Reports
9 4 (8.16%) C#

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 May 2015, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) IIS
2 3 (6.12%) Exchange Server 2010
2 3 (6.12%) MS Exchange
Applications
1 6 (12.24%) MS Office
2 3 (6.12%) MS Excel
3 1 (2.04%) MS PowerPoint
Business Applications
1 7 (14.29%) SAP FI/CO
1 7 (14.29%) SAP CO
1 7 (14.29%) SAP FI
2 3 (6.12%) Dynamics NAV
3 2 (4.08%) Oracle SCM
3 2 (4.08%) Oracle ERP
4 1 (2.04%) Dynamics CRM
4 1 (2.04%) SAP SCM
4 1 (2.04%) Oracle EBS
4 1 (2.04%) Oracle Applications
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 5 (10.20%) WAN
1 5 (10.20%) SAN
2 4 (8.16%) Ethernet
2 4 (8.16%) VLAN
3 3 (6.12%) Wi-Fi
3 3 (6.12%) SMS
3 3 (6.12%) TCP/IP
3 3 (6.12%) VPN
3 3 (6.12%) MPLS
4 2 (4.08%) HTTP
4 2 (4.08%) VoIP
4 2 (4.08%) LAN
4 2 (4.08%) Wireless
5 1 (2.04%) Wireshark
5 1 (2.04%) LDAP
5 1 (2.04%) Intranet
5 1 (2.04%) Internet
5 1 (2.04%) FTP
Database & Business Intelligence
1 13 (26.53%) SQL Server
2 4 (8.16%) Crystal Reports
3 3 (6.12%) OLAP
4 1 (2.04%) Relational Database
4 1 (2.04%) SQL Server 2005
4 1 (2.04%) SQL Server 2008
4 1 (2.04%) SQL Server Reporting Services
4 1 (2.04%) SQL Server 2000
Development Applications
1 3 (6.12%) Team Foundation Server
General
1 11 (22.45%) Finance
2 4 (8.16%) Telecoms
3 2 (4.08%) Front Office
3 2 (4.08%) Back Office
3 2 (4.08%) Retail
Libraries, Frameworks & Software Standards
1 6 (12.24%) .NET
2 5 (10.20%) ASP.NET
3 4 (8.16%) XML
3 4 (8.16%) .NET Framework
4 3 (6.12%) Entity Framework
4 3 (6.12%) LINQ to SQL
4 3 (6.12%) LINQ
4 3 (6.12%) ASP.NET MVC
4 3 (6.12%) HTML5
4 3 (6.12%) HTML
4 3 (6.12%) Web Services
5 2 (4.08%) WCF
6 1 (2.04%) COM
Miscellaneous
1 11 (22.45%) Analytical Skills
2 3 (6.12%) Kindle
3 2 (4.08%) Management Information System
4 1 (2.04%) iSeries
4 1 (2.04%) User Experience
4 1 (2.04%) AS400
4 1 (2.04%) Client/Server
Operating Systems
1 10 (20.41%) Windows
2 7 (14.29%) Windows Server 2008
3 2 (4.08%) Windows Server 2003
3 2 (4.08%) Windows 7
4 1 (2.04%) Windows Server 2012
4 1 (2.04%) VMS
4 1 (2.04%) Linux
Processes & Methodologies
1 9 (18.37%) ITIL
2 7 (14.29%) User Acceptance Testing
2 7 (14.29%) Change Control
3 4 (8.16%) E-Commerce
3 4 (8.16%) MVC
4 3 (6.12%) Coaching
4 3 (6.12%) Data Analysis
4 3 (6.12%) Data Cleansing
4 3 (6.12%) Data Mapping
4 3 (6.12%) Web Services Management
4 3 (6.12%) Workflow
4 3 (6.12%) Validation
4 3 (6.12%) OOP
4 3 (6.12%) ERP
5 2 (4.08%) Configuration Management
5 2 (4.08%) TDD
5 2 (4.08%) Time Management
6 1 (2.04%) DevOps
6 1 (2.04%) Incident Management
6 1 (2.04%) CRM
Programming Languages
1 15 (30.61%) SQL
2 5 (10.20%) T-SQL
3 4 (8.16%) C#
4 3 (6.12%) JavaScript
4 3 (6.12%) VB
5 2 (4.08%) C
5 2 (4.08%) VBScript
Qualifications
1 4 (8.16%) MCP
1 4 (8.16%) Degree
2 3 (6.12%) MCSE
2 3 (6.12%) Microsoft Certification
3 2 (4.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (6.12%) ISO 9001
2 1 (2.04%) QA
2 1 (2.04%) SLA
System Software
1 13 (26.53%) Active Directory
2 2 (4.08%) VMware Infrastructure
2 2 (4.08%) vSphere
2 2 (4.08%) XenApp
Systems Management
1 1 (2.04%) Opscode Chef
1 1 (2.04%) Puppet
1 1 (2.04%) MOM
1 1 (2.04%) Systems Management Server (SMS)
Vendors
1 11 (22.45%) Microsoft
2 9 (18.37%) SAP
2 9 (18.37%) VMware
3 5 (10.20%) Oracle
4 4 (8.16%) 3PAR
5 2 (4.08%) HP
5 2 (4.08%) Citrix
5 2 (4.08%) Pegasus
5 2 (4.08%) Apple
6 1 (2.04%) IBM
Cambridge, Cambridgeshire
Sanderson
Salary: £23 - £26 per annum + Excellent Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
EXCELerate
Salary: To £23k plus Health care, life cover & pension
Posted: 5 days ago
Cambridge
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 13 days ago
Cambridge
Deerfoot IT
Salary: £25000 - £28000 per annum
Posted: 16 days ago
Cambridge, UK
Abcam
Salary: Competitive
Posted: 24 days ago