The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 92 92 101
Rank change year-on-year
0 +9
Permanent jobs requiring a Support Analyst 18 28 22
As % of all permanent IT jobs located in Cambridge 1.30% 1.56% 1.33%
As % of the Job Titles category 1.36% 1.65% 1.43%
Number of salaries quoted 17 22 17
Average salary £26,500 £26,000 £22,500
Average salary % change year-on-year
+1.92% +15.55%
90% offered a salary of more than £20,800 £20,500 £20,900
10% offered a salary of more than £33,000 £40,000 £30,400
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1324 1698 1540
As % of all permanent IT jobs located in Cambridge 95.32% 94.60% 93.39%
Number of salaries quoted 1120 1365 1353
Average salary £42,500 £41,000 £40,000
Average salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £30,000 £26,000 £30,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 31 July 2015.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 31 July 2015, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 17 (36.96%) Windows
2 16 (34.78%) Active Directory
3 14 (30.43%) SQL Server
4 13 (28.26%) SQL
4 13 (28.26%) Microsoft
5 11 (23.91%) VMware
6 10 (21.74%) Windows Server 2008
7 9 (19.57%) Analytical Skills
7 9 (19.57%) ITIL
8 8 (17.39%) MS Office
8 8 (17.39%) Finance
9 7 (15.22%) SAP
9 7 (15.22%) IIS
9 7 (15.22%) WAN
9 7 (15.22%) Office 365
10 6 (13.04%) Windows 7
10 6 (13.04%) MS Excel
10 6 (13.04%) CRM
10 6 (13.04%) Degree
11 5 (10.87%) LAN
11 5 (10.87%) .NET
11 5 (10.87%) Oracle
11 5 (10.87%) SAN
11 5 (10.87%) TCP/IP
11 5 (10.87%) VPN
11 5 (10.87%) Windows Server 2003
11 5 (10.87%) VMware Infrastructure
12 4 (8.70%) Change Control
12 4 (8.70%) Windows Server 2012
12 4 (8.70%) 3PAR

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 31 July 2015, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (15.22%) IIS
2 3 (6.52%) MS Exchange
2 3 (6.52%) Exchange Server 2010
3 1 (2.17%) Exchange Server 2013
3 1 (2.17%) Exchange Server 2007
3 1 (2.17%) SharePoint
Applications
1 8 (17.39%) MS Office
2 6 (13.04%) MS Excel
3 1 (2.17%) MS PowerPoint
Business Applications
1 4 (8.70%) SAP FI
1 4 (8.70%) SAP FI/CO
1 4 (8.70%) SAP CO
2 3 (6.52%) Dynamics CRM
3 2 (4.35%) Dynamics NAV
3 2 (4.35%) Oracle SCM
3 2 (4.35%) Oracle ERP
4 1 (2.17%) Oracle Applications
4 1 (2.17%) Oracle EBS
4 1 (2.17%) SAP SCM
Cloud Services
1 7 (15.22%) Office 365
2 1 (2.17%) SaaS
Communications & Networking
1 7 (15.22%) WAN
2 5 (10.87%) LAN
2 5 (10.87%) TCP/IP
2 5 (10.87%) VPN
2 5 (10.87%) SAN
3 4 (8.70%) Wireless
4 3 (6.52%) VLAN
4 3 (6.52%) SMS
4 3 (6.52%) Ethernet
5 2 (4.35%) HTTP
5 2 (4.35%) MPLS
5 2 (4.35%) Wi-Fi
6 1 (2.17%) LDAP
6 1 (2.17%) Wireshark
6 1 (2.17%) NAS
6 1 (2.17%) FTP
6 1 (2.17%) VoIP
6 1 (2.17%) Internet
Database & Business Intelligence
1 14 (30.43%) SQL Server
2 3 (6.52%) OLAP
2 3 (6.52%) Crystal Reports
3 1 (2.17%) Relational Database
Development Applications
1 3 (6.52%) Team Foundation Server
General
1 8 (17.39%) Finance
2 4 (8.70%) Telecoms
3 2 (4.35%) Retail
3 2 (4.35%) Front Office
3 2 (4.35%) Back Office
Libraries, Frameworks & Software Standards
1 5 (10.87%) .NET
2 4 (8.70%) ASP.NET
3 3 (6.52%) HTML
3 3 (6.52%) LINQ
3 3 (6.52%) ASP.NET MVC
3 3 (6.52%) HTML5
3 3 (6.52%) Entity Framework
3 3 (6.52%) LINQ to SQL
3 3 (6.52%) XML
3 3 (6.52%) .NET Framework
4 2 (4.35%) WCF
4 2 (4.35%) Web Services
5 1 (2.17%) COM
Miscellaneous
1 9 (19.57%) Analytical Skills
2 3 (6.52%) Data Centre
3 2 (4.35%) Management Information System
4 1 (2.17%) Mathematics
4 1 (2.17%) Kindle
4 1 (2.17%) User Experience
4 1 (2.17%) Client/Server
4 1 (2.17%) Private Cloud
Operating Systems
1 17 (36.96%) Windows
2 10 (21.74%) Windows Server 2008
3 6 (13.04%) Windows 7
4 5 (10.87%) Windows Server 2003
5 4 (8.70%) Windows Server 2012
6 2 (4.35%) Windows 8
7 1 (2.17%) Windows Vista
7 1 (2.17%) Linux
7 1 (2.17%) Windows 2000
7 1 (2.17%) VMS
Processes & Methodologies
1 9 (19.57%) ITIL
2 6 (13.04%) CRM
3 4 (8.70%) Configuration Management
3 4 (8.70%) Change Control
3 4 (8.70%) User Acceptance Testing
4 3 (6.52%) Data Analysis
4 3 (6.52%) Data Cleansing
4 3 (6.52%) Data Mapping
4 3 (6.52%) E-Commerce
4 3 (6.52%) OOP
4 3 (6.52%) MVC
4 3 (6.52%) Workflow
4 3 (6.52%) Validation
5 2 (4.35%) TDD
5 2 (4.35%) ERP
5 2 (4.35%) Time Management
5 2 (4.35%) DevOps
5 2 (4.35%) Web Services Management
6 1 (2.17%) Coaching
6 1 (2.17%) Infrastructure Management
Programming Languages
1 13 (28.26%) SQL
2 4 (8.70%) T-SQL
2 4 (8.70%) JavaScript
3 3 (6.52%) C#
3 3 (6.52%) VB
4 2 (4.35%) VBScript
4 2 (4.35%) C
5 1 (2.17%) Java
Qualifications
1 6 (13.04%) Degree
2 3 (6.52%) ITIL Foundation Certificate
2 3 (6.52%) MCP
3 2 (4.35%) MCSE
3 2 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.35%) SLA
2 1 (2.17%) QA
2 1 (2.17%) ISO 9001
System Software
1 16 (34.78%) Active Directory
2 5 (10.87%) VMware Infrastructure
3 3 (6.52%) XenApp
4 2 (4.35%) vSphere
Systems Management
1 2 (4.35%) Puppet
2 1 (2.17%) Opscode Chef
2 1 (2.17%) MOM
2 1 (2.17%) Systems Management Server (SMS)
Vendors
1 13 (28.26%) Microsoft
2 11 (23.91%) VMware
3 7 (15.22%) SAP
4 5 (10.87%) Oracle
5 4 (8.70%) 3PAR
6 3 (6.52%) Apple
6 3 (6.52%) Citrix
7 2 (4.35%) Pegasus
7 2 (4.35%) HP
8 1 (2.17%) Mitel
Cambridge, Cambridgeshire
TATA Consultancy Services
Salary: £Competitve
Posted: Yesterday
Cambridge, Cambridgeshire
Arcus Global
Salary: From £22,000 to £28,000 per annum
Posted: 8 days ago