The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 93 101 87
Rank change year-on-year
+8 -14
Permanent jobs requiring a Support Analyst 21 9 28
As % of all permanent IT jobs located in Cambridge 1.29% 0.63% 1.63%
As % of the Job Titles category 1.35% 0.66% 1.71%
Number of salaries quoted 18 9 26
Average salary £32,000 £29,500 £25,600
Average salary % change year-on-year
+8.47% +15.23%
90% offered a salary of more than £20,700 £23,800 £21,000
10% offered a salary of more than £35,000 £33,800 £39,750
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1558 1371 1637
As % of all permanent IT jobs located in Cambridge 95.47% 96.62% 95.17%
Number of salaries quoted 1244 1161 1411
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £27,500 £25,700
10% offered a salary of more than £56,400 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 January 2015, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (40.74%) SQL
2 18 (33.33%) Oracle
3 12 (22.22%) Java
3 12 (22.22%) Microsoft
4 11 (20.37%) SQL Server
4 11 (20.37%) MS Excel
5 10 (18.52%) OO
5 10 (18.52%) Tomcat
5 10 (18.52%) UNIX
5 10 (18.52%) Solaris
5 10 (18.52%) Linux
5 10 (18.52%) Sun
5 10 (18.52%) OOD
5 10 (18.52%) Agile Software Development
5 10 (18.52%) QA
5 10 (18.52%) Wiki
5 10 (18.52%) Git (software)
6 9 (16.67%) Coaching
6 9 (16.67%) Windows
7 8 (14.81%) VoIP
7 8 (14.81%) ISO 9001
7 8 (14.81%) Kindle
8 7 (12.96%) iSeries
8 7 (12.96%) IBM
8 7 (12.96%) ITIL
8 7 (12.96%) E-Commerce
9 6 (11.11%) MS Office
9 6 (11.11%) AS400
9 6 (11.11%) Finance
10 5 (9.26%) Analytical Skills

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 30 January 2015, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.52%) Tomcat
2 4 (7.41%) MS Exchange
3 3 (5.56%) Exchange Server 2010
4 2 (3.70%) IIS
5 1 (1.85%) SharePoint
Applications
1 11 (20.37%) MS Excel
2 6 (11.11%) MS Office
Business Applications
1 3 (5.56%) SAP FI
1 3 (5.56%) SAP FI/CO
1 3 (5.56%) SAP CO
2 2 (3.70%) Agresso
3 1 (1.85%) Dynamics NAV
3 1 (1.85%) Dynamics AX
Communications & Networking
1 8 (14.81%) VoIP
2 2 (3.70%) VLAN
2 2 (3.70%) MPLS
2 2 (3.70%) Ethernet
3 1 (1.85%) DNS
3 1 (1.85%) DHCP
3 1 (1.85%) WAN
3 1 (1.85%) ISDN
3 1 (1.85%) SAN
3 1 (1.85%) Intranet
3 1 (1.85%) Internet
3 1 (1.85%) Firewall
3 1 (1.85%) Wi-Fi
Database & Business Intelligence
1 11 (20.37%) SQL Server
2 3 (5.56%) OLAP
2 3 (5.56%) Oracle OLAP
2 3 (5.56%) SQL Server 2005
3 2 (3.70%) Crystal Reports
4 1 (1.85%) Oracle Reports
4 1 (1.85%) SQL Server 2000
4 1 (1.85%) SQL Server 2008
4 1 (1.85%) SQL Server Reporting Services
Development Applications
1 10 (18.52%) Git (software)
General
1 6 (11.11%) Finance
2 3 (5.56%) Back Office
3 1 (1.85%) Electronics
3 1 (1.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (9.26%) HTML
2 3 (5.56%) CSS
2 3 (5.56%) JSP
3 2 (3.70%) .NET
4 1 (1.85%) ASP.NET
4 1 (1.85%) Web Services
4 1 (1.85%) XML
4 1 (1.85%) .NET Framework
Miscellaneous
1 10 (18.52%) Wiki
2 8 (14.81%) Kindle
3 7 (12.96%) iSeries
4 6 (11.11%) AS400
5 5 (9.26%) Analytical Skills
6 2 (3.70%) Computer Science
Operating Systems
1 10 (18.52%) UNIX
1 10 (18.52%) Solaris
1 10 (18.52%) Linux
2 9 (16.67%) Windows
3 2 (3.70%) Windows Server 2008
4 1 (1.85%) Windows XP
4 1 (1.85%) Windows 8
Processes & Methodologies
1 10 (18.52%) OO
1 10 (18.52%) OOD
1 10 (18.52%) Agile Software Development
2 9 (16.67%) Coaching
3 7 (12.96%) ITIL
3 7 (12.96%) E-Commerce
4 4 (7.41%) ERP
5 3 (5.56%) CRM
5 3 (5.56%) Change Control
5 3 (5.56%) User Acceptance Testing
5 3 (5.56%) Time Management
6 2 (3.70%) Business Intelligence
7 1 (1.85%) PRINCE2
7 1 (1.85%) UML
7 1 (1.85%) Project Management
7 1 (1.85%) Server Monitoring
7 1 (1.85%) ERD
7 1 (1.85%) Software Engineering
7 1 (1.85%) MVC
7 1 (1.85%) Change Management
Programming Languages
1 22 (40.74%) SQL
2 12 (22.22%) Java
3 3 (5.56%) JavaScript
3 3 (5.56%) T-SQL
4 1 (1.85%) C#
Qualifications
1 2 (3.70%) Degree
1 2 (3.70%) Microsoft Certification
1 2 (3.70%) MCSE
2 1 (1.85%) MCP
Quality Assurance & Compliance
1 10 (18.52%) QA
2 8 (14.81%) ISO 9001
3 5 (9.26%) SLA
4 2 (3.70%) HL7
System Software
1 4 (7.41%) Active Directory
2 2 (3.70%) VMware Infrastructure
3 1 (1.85%) XenServer
Systems Management
1 1 (1.85%) SCCM
Vendors
1 18 (33.33%) Oracle
2 12 (22.22%) Microsoft
3 10 (18.52%) Sun
4 7 (12.96%) IBM
5 3 (5.56%) SAP
5 3 (5.56%) VMware
6 1 (1.85%) Citrix
6 1 (1.85%) Imperva
6 1 (1.85%) WatchGuard
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