The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 97 94 104
Rank change year-on-year
-3 +10
Permanent jobs requiring a Support Analyst 19 22 10
As % of all permanent IT jobs located in Cambridge 1.26% 1.36% 0.71%
As % of the Job Titles category 1.30% 1.41% 0.72%
Number of salaries quoted 15 18 10
Average salary £32,500 £31,000 £29,500
Average salary % change year-on-year
+4.83% +5.08%
90% offered a salary of more than £27,000 £20,700 £24,400
10% offered a salary of more than £46,000 £35,000 £33,400
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1466 1563 1388
As % of all permanent IT jobs located in Cambridge 96.96% 96.96% 98.02%
Number of salaries quoted 1138 1237 1178
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £29,500 £25,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 5 February 2016.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 5 February 2016, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (55.81%) Windows
2 16 (37.21%) Microsoft
3 13 (30.23%) Degree
4 12 (27.91%) .NET
5 10 (23.26%) SQL
6 9 (20.93%) SQL Server
6 9 (20.93%) Internet
7 8 (18.60%) IIS
7 8 (18.60%) ASP.NET
7 8 (18.60%) ITIL
7 8 (18.60%) MS Excel
7 8 (18.60%) French Language
8 6 (13.95%) Service Delivery
8 6 (13.95%) Video Conferencing
8 6 (13.95%) Computer Science
8 6 (13.95%) Lync
8 6 (13.95%) Windows Server
9 5 (11.63%) WCF
9 5 (11.63%) SCOM
9 5 (11.63%) IBM
9 5 (11.63%) BizTalk Server
10 4 (9.30%) Active Directory
10 4 (9.30%) Linux
10 4 (9.30%) VB.NET
10 4 (9.30%) SQL Server 2005
10 4 (9.30%) SQL Server 2008
11 3 (6.98%) Amazon AWS
11 3 (6.98%) Root Cause Analysis
11 3 (6.98%) Identity Access Management
11 3 (6.98%) J2EE

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 5 February 2016, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (18.60%) IIS
2 6 (13.95%) Lync
3 5 (11.63%) BizTalk Server
4 1 (2.33%) CMS
4 1 (2.33%) Confluence
4 1 (2.33%) SharePoint
Applications
1 8 (18.60%) MS Excel
2 2 (4.65%) MS Office
Business Applications
1 1 (2.33%) PeopleSoft HCM
Cloud Services
1 3 (6.98%) Amazon AWS
2 1 (2.33%) Office 365
Communications & Networking
1 9 (20.93%) Internet
2 2 (4.65%) LAN
2 2 (4.65%) TCP/IP
2 2 (4.65%) WAN
3 1 (2.33%) Firewall
Database & Business Intelligence
1 9 (20.93%) SQL Server
2 4 (9.30%) SQL Server 2005
2 4 (9.30%) SQL Server 2008
3 1 (2.33%) Crystal Reports
Development Applications
1 1 (2.33%) JIRA
1 1 (2.33%) PeopleTools
1 1 (2.33%) Selenium
General
1 8 (18.60%) French Language
2 2 (4.65%) Telecoms
3 1 (2.33%) Finance
Libraries, Frameworks & Software Standards
1 12 (27.91%) .NET
2 8 (18.60%) ASP.NET
3 5 (11.63%) WCF
4 3 (6.98%) J2EE
5 1 (2.33%) .NET Framework
5 1 (2.33%) CSS
5 1 (2.33%) HTML
5 1 (2.33%) jQuery
5 1 (2.33%) REST
5 1 (2.33%) Web Services
5 1 (2.33%) XML
Miscellaneous
1 6 (13.95%) Computer Science
1 6 (13.95%) Video Conferencing
2 3 (6.98%) Management Information System
3 2 (4.65%) Client/Server
Operating Systems
1 24 (55.81%) Windows
2 6 (13.95%) Windows Server
3 4 (9.30%) Linux
4 1 (2.33%) Windows 7
Processes & Methodologies
1 8 (18.60%) ITIL
2 6 (13.95%) Service Delivery
3 3 (6.98%) CRM
3 3 (6.98%) Identity Access Management
3 3 (6.98%) Identity Management
3 3 (6.98%) Information Security
3 3 (6.98%) Root Cause Analysis
4 1 (2.33%) Automated Testing
4 1 (2.33%) Business Intelligence
4 1 (2.33%) Change Management
4 1 (2.33%) ERP
4 1 (2.33%) Service Management
4 1 (2.33%) Software Testing
4 1 (2.33%) Test Scripting
Programming Languages
1 10 (23.26%) SQL
2 4 (9.30%) VB.NET
3 3 (6.98%) C#
3 3 (6.98%) Java
4 1 (2.33%) JavaScript
Qualifications
1 13 (30.23%) Degree
Quality Assurance & Compliance
1 1 (2.33%) ISO 14001
1 1 (2.33%) ISO 9001
1 1 (2.33%) ISO/IEC 27001
System Software
1 4 (9.30%) Active Directory
Systems Management
1 5 (11.63%) SCOM
2 2 (4.65%) Norton AntiVirus
Vendors
1 16 (37.21%) Microsoft
2 5 (11.63%) IBM
3 3 (6.98%) Salesforce.com
4 2 (4.65%) McAfee
4 2 (4.65%) Symantec
5 1 (2.33%) Oracle
5 1 (2.33%) PeopleSoft
Cambridge, Cambridgeshire
Go Partnership.
Salary: From £30,000 to £36,000 per annum + Benefits
Posted: Yesterday