The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 96 98 91
Rank change year-on-year
+2 -7
Permanent jobs requiring a Support Analyst 31 19 38
As % of all permanent IT jobs located in Cambridge 1.67% 1.20% 1.99%
As % of the Job Titles category 1.77% 1.29% 2.07%
Number of salaries quoted 23 17 33
Average salary £27,000 £22,500 £35,000
Average salary % change year-on-year
+20.00% -35.71%
90% offered a salary of more than £20,500 £20,000 £20,300
10% offered a salary of more than £40,000 £29,400 £48,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1747 1478 1839
As % of all permanent IT jobs located in Cambridge 94.18% 93.25% 96.13%
Number of salaries quoted 1363 1291 1609
Average salary £41,250 £40,000 £37,500
Average salary % change year-on-year
+3.12% +6.66%
90% offered a salary of more than £26,000 £30,000 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 21 August 2014.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 21 August 2014, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 29 (52.73%) Windows
2 24 (43.64%) ITIL
3 21 (38.18%) Active Directory
4 20 (36.36%) Java
4 20 (36.36%) SQL
5 18 (32.73%) Linux
6 13 (23.64%) Oracle
6 13 (23.64%) Windows Server 2008
7 12 (21.82%) VMware
7 12 (21.82%) VMware Infrastructure
8 11 (20.00%) MS Office
8 11 (20.00%) MS Excel
8 11 (20.00%) Microsoft
8 11 (20.00%) Finance
8 11 (20.00%) Incident Management
8 11 (20.00%) Change Control
9 9 (16.36%) Perl
9 9 (16.36%) J2EE
9 9 (16.36%) Python
9 9 (16.36%) LDAP
9 9 (16.36%) TCP/IP
9 9 (16.36%) SunGard
9 9 (16.36%) Risk Management
9 9 (16.36%) Grid Computing
9 9 (16.36%) Clustering
9 9 (16.36%) Load Balancing
9 9 (16.36%) Problem Management
9 9 (16.36%) Bash Shell
9 9 (16.36%) SunGard APT
9 9 (16.36%) FastVal

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 21 August 2014, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.55%) Tomcat
2 7 (12.73%) SharePoint
3 5 (9.09%) MS Exchange
4 2 (3.64%) Exchange Server 5.5
4 2 (3.64%) FormScape
4 2 (3.64%) Exchange Server 2007
4 2 (3.64%) Exchange Server 2010
4 2 (3.64%) Blackberry Enterprise Server
5 1 (1.82%) CMS
5 1 (1.82%) Documentum
Applications
1 11 (20.00%) MS Office
1 11 (20.00%) MS Excel
2 2 (3.64%) MS Visio
Business Applications
1 9 (16.36%) SunGard APT
1 9 (16.36%) FastVal
2 1 (1.82%) Dynamics AX
Communications & Networking
1 9 (16.36%) LDAP
1 9 (16.36%) TCP/IP
2 1 (1.82%) DNS
2 1 (1.82%) DHCP
Database & Business Intelligence
1 9 (16.36%) NoSQL
2 5 (9.09%) Crystal Reports
3 4 (7.27%) SQL Server
3 4 (7.27%) OLAP
3 4 (7.27%) Oracle OLAP
4 1 (1.82%) SQL Server 2008
4 1 (1.82%) Oracle Reports
Development Applications
1 8 (14.55%) Git (software)
General
1 11 (20.00%) Finance
2 5 (9.09%) Telecoms
3 4 (7.27%) Back Office
4 2 (3.64%) Electronics
4 2 (3.64%) Military
5 1 (1.82%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (16.36%) J2EE
2 2 (3.64%) XML
3 1 (1.82%) HTML
3 1 (1.82%) CSS
Miscellaneous
1 9 (16.36%) Grid Computing
1 9 (16.36%) Clustering
2 8 (14.55%) Wiki
3 4 (7.27%) Fat Client
3 4 (7.27%) Hedge funds
3 4 (7.27%) Thin Client
4 2 (3.64%) Blackberry
4 2 (3.64%) Chip and PIN
4 2 (3.64%) iPhone
5 1 (1.82%) Computer Science
Operating Systems
1 29 (52.73%) Windows
2 18 (32.73%) Linux
3 13 (23.64%) Windows Server 2008
4 8 (14.55%) UNIX
4 8 (14.55%) Solaris
5 4 (7.27%) Windows XP
6 3 (5.45%) Windows 7
7 2 (3.64%) Windows 8
Processes & Methodologies
1 24 (43.64%) ITIL
2 11 (20.00%) Incident Management
2 11 (20.00%) Change Control
3 9 (16.36%) Load Balancing
3 9 (16.36%) Problem Management
3 9 (16.36%) Risk Management
4 8 (14.55%) OOD
4 8 (14.55%) OO
4 8 (14.55%) Agile Software Development
5 5 (9.09%) Time Management
6 4 (7.27%) CRM
7 3 (5.45%) Workflow
8 2 (3.64%) ERP
8 2 (3.64%) User Acceptance Testing
8 2 (3.64%) Root Cause Analysis
9 1 (1.82%) Technical Analysis
9 1 (1.82%) ERD
9 1 (1.82%) Content Management
9 1 (1.82%) UML
9 1 (1.82%) Project Management
Programming Languages
1 20 (36.36%) Java
1 20 (36.36%) SQL
2 9 (16.36%) Python
2 9 (16.36%) Bash Shell
2 9 (16.36%) Perl
3 1 (1.82%) T-SQL
3 1 (1.82%) JavaScript
Qualifications
1 6 (10.91%) Microsoft Certification
2 4 (7.27%) MCITP
2 4 (7.27%) Degree
3 1 (1.82%) MCSE
Quality Assurance & Compliance
1 8 (14.55%) QA
2 2 (3.64%) SLA
System Software
1 21 (38.18%) Active Directory
2 12 (21.82%) VMware Infrastructure
3 4 (7.27%) Terminal Server
Systems Management
1 9 (16.36%) Puppet
1 9 (16.36%) Opscode Chef
2 2 (3.64%) SCCM
Vendors
1 13 (23.64%) Oracle
2 12 (21.82%) VMware
3 11 (20.00%) Microsoft
4 9 (16.36%) SunGard
5 8 (14.55%) Sun
6 2 (3.64%) Cisco
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £20k - 25k per year + benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £18k - 23k per year
Posted: 3 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £23k - 25k per year
Posted: 3 days ago
Cambridge
DP Connect
Salary: £20000 - £23000 per annum + Excellent Benefits
Posted: 3 days ago
Cambridge
The Leys School
Salary: £26k - 28k per year
Posted: 24 days ago
Cambridge
Hays IT - Uk Posting account
Salary: £26000.00 - £28000.00 per annum
Posted: 27 days ago