The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 89 93 86
Rank change year-on-year
+4 -7
Permanent jobs requiring a Support Analyst 28 20 43
As % of all permanent IT jobs located in Cambridge 1.58% 1.30% 2.13%
As % of the Job Titles category 1.66% 1.36% 2.21%
Number of salaries quoted 20 17 38
Average salary £25,500 £23,000 £35,000
Average salary % change year-on-year
+10.86% -34.28%
90% offered a salary of more than £20,000 £20,800 £21,050
10% offered a salary of more than £33,000 £28,200 £42,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1687 1466 1943
As % of all permanent IT jobs located in Cambridge 95.47% 95.13% 96.14%
Number of salaries quoted 1301 1278 1718
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 23 September 2014.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 23 September 2014, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 27 (50.00%) SQL
2 21 (38.89%) Windows
3 19 (35.19%) ITIL
4 18 (33.33%) Oracle
5 17 (31.48%) Java
6 14 (25.93%) Linux
6 14 (25.93%) Active Directory
7 13 (24.07%) MS Excel
8 12 (22.22%) Git (software)
8 12 (22.22%) Agile Software Development
8 12 (22.22%) QA
8 12 (22.22%) Wiki
8 12 (22.22%) Tomcat
8 12 (22.22%) OO
8 12 (22.22%) OOD
8 12 (22.22%) UNIX
8 12 (22.22%) Solaris
8 12 (22.22%) MS Office
8 12 (22.22%) Microsoft
8 12 (22.22%) Sun
9 7 (12.96%) SQL Server
9 7 (12.96%) SharePoint
9 7 (12.96%) Windows Server 2008
10 6 (11.11%) MS Exchange
11 5 (9.26%) Crystal Reports
11 5 (9.26%) SLA
11 5 (9.26%) Microsoft Certification
11 5 (9.26%) Telecoms
11 5 (9.26%) Finance
11 5 (9.26%) CRM

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 23 September 2014, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (22.22%) Tomcat
2 7 (12.96%) SharePoint
3 6 (11.11%) MS Exchange
4 3 (5.56%) Exchange Server 2010
5 2 (3.70%) Blackberry Enterprise Server
5 2 (3.70%) Exchange Server 5.5
5 2 (3.70%) FormScape
5 2 (3.70%) Exchange Server 2007
Applications
1 13 (24.07%) MS Excel
2 12 (22.22%) MS Office
3 2 (3.70%) MS Visio
Business Applications
1 2 (3.70%) SunGard APT
1 2 (3.70%) FastVal
2 1 (1.85%) Dynamics AX
Communications & Networking
1 2 (3.70%) LDAP
1 2 (3.70%) TCP/IP
2 1 (1.85%) DNS
2 1 (1.85%) MPLS
2 1 (1.85%) Firewall
2 1 (1.85%) VLAN
2 1 (1.85%) ISDN
2 1 (1.85%) DHCP
2 1 (1.85%) Ethernet
Database & Business Intelligence
1 7 (12.96%) SQL Server
2 5 (9.26%) Crystal Reports
3 4 (7.41%) OLAP
3 4 (7.41%) Oracle OLAP
4 2 (3.70%) SQL Server 2005
4 2 (3.70%) NoSQL
5 1 (1.85%) SQL Server 2008
5 1 (1.85%) Oracle Reports
Development Applications
1 12 (22.22%) Git (software)
General
1 5 (9.26%) Telecoms
1 5 (9.26%) Finance
2 4 (7.41%) Back Office
3 2 (3.70%) Electronics
3 2 (3.70%) Military
4 1 (1.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (7.41%) HTML
2 2 (3.70%) J2EE
2 2 (3.70%) CSS
3 1 (1.85%) JSP
3 1 (1.85%) XML
Miscellaneous
1 12 (22.22%) Wiki
2 4 (7.41%) Fat Client
2 4 (7.41%) Thin Client
2 4 (7.41%) Analytical Skills
3 2 (3.70%) Chip and PIN
3 2 (3.70%) Blackberry
3 2 (3.70%) Grid Computing
3 2 (3.70%) Clustering
3 2 (3.70%) iPhone
4 1 (1.85%) Hedge funds
4 1 (1.85%) Computer Science
Operating Systems
1 21 (38.89%) Windows
2 14 (25.93%) Linux
3 12 (22.22%) Solaris
3 12 (22.22%) UNIX
4 7 (12.96%) Windows Server 2008
5 4 (7.41%) Windows XP
6 3 (5.56%) Windows 7
7 2 (3.70%) Windows 8
Processes & Methodologies
1 19 (35.19%) ITIL
2 12 (22.22%) OO
2 12 (22.22%) OOD
2 12 (22.22%) Agile Software Development
3 5 (9.26%) Time Management
3 5 (9.26%) CRM
4 4 (7.41%) Incident Management
4 4 (7.41%) Change Control
5 3 (5.56%) Workflow
6 2 (3.70%) Risk Management
6 2 (3.70%) Load Balancing
6 2 (3.70%) Problem Management
6 2 (3.70%) User Acceptance Testing
6 2 (3.70%) ERP
6 2 (3.70%) Root Cause Analysis
7 1 (1.85%) Technical Analysis
7 1 (1.85%) Coaching
7 1 (1.85%) UML
7 1 (1.85%) Business Intelligence
7 1 (1.85%) Project Management
Programming Languages
1 27 (50.00%) SQL
2 17 (31.48%) Java
3 2 (3.70%) JavaScript
3 2 (3.70%) Perl
3 2 (3.70%) Python
3 2 (3.70%) Bash Shell
4 1 (1.85%) T-SQL
Qualifications
1 5 (9.26%) Microsoft Certification
2 4 (7.41%) MCITP
2 4 (7.41%) Degree
3 1 (1.85%) MCSE
Quality Assurance & Compliance
1 12 (22.22%) QA
2 5 (9.26%) SLA
3 2 (3.70%) HL7
System Software
1 14 (25.93%) Active Directory
2 5 (9.26%) VMware Infrastructure
3 4 (7.41%) Terminal Server
4 1 (1.85%) XenServer
Systems Management
1 2 (3.70%) SCCM
1 2 (3.70%) Puppet
1 2 (3.70%) Opscode Chef
Vendors
1 18 (33.33%) Oracle
2 12 (22.22%) Microsoft
2 12 (22.22%) Sun
3 5 (9.26%) VMware
4 2 (3.70%) Cisco
4 2 (3.70%) SunGard
5 1 (1.85%) Citrix
5 1 (1.85%) WatchGuard
5 1 (1.85%) Imperva
Cambridge, Cambridgeshire
IT Connections
Salary: to £40,000
Posted: 4 days ago
Cambridge
Deerfoot IT
Salary: £30000 - £34000 per annum
Posted: 14 days ago