The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 84 92 93
Rank change year-on-year
+8 +1
Permanent jobs requiring a Support Analyst 28 18 34
As % of all permanent IT jobs located in Cambridge 1.66% 1.21% 1.65%
As % of the Job Titles category 1.75% 1.25% 1.73%
Number of salaries quoted 21 18 31
Average salary £32,000 £24,000 £28,000
Average salary % change year-on-year
+33.33% -14.28%
90% offered a salary of more than £21,000 £21,000 £20,000
10% offered a salary of more than £35,000 £31,300 £35,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1604 1438 1964
As % of all permanent IT jobs located in Cambridge 95.36% 96.90% 95.39%
Number of salaries quoted 1285 1171 1677
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £27,500 £26,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridge region.

Support Analyst Salary Trend in Cambridge

Support Analyst
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridge region over the 3 months to 26 November 2014.

Support Analyst Salary Histogram in Cambridge

Support Analyst
Top 30 Related IT Skills in Cambridge

For the 6 months to 26 November 2014, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 25 (40.98%) SQL
2 23 (37.70%) Oracle
3 18 (29.51%) Java
4 15 (24.59%) UNIX
4 15 (24.59%) Solaris
4 15 (24.59%) Linux
4 15 (24.59%) OO
4 15 (24.59%) Tomcat
4 15 (24.59%) OOD
4 15 (24.59%) Sun
4 15 (24.59%) Agile Software Development
4 15 (24.59%) QA
4 15 (24.59%) Wiki
4 15 (24.59%) Git (software)
5 14 (22.95%) ITIL
6 13 (21.31%) Windows
7 11 (18.03%) MS Excel
7 11 (18.03%) Microsoft
8 10 (16.39%) Active Directory
9 9 (14.75%) MS Office
10 8 (13.11%) SQL Server
11 7 (11.48%) Coaching
11 7 (11.48%) SharePoint
12 6 (9.84%) E-Commerce
12 6 (9.84%) VoIP
12 6 (9.84%) ISO 9001
12 6 (9.84%) IBM
12 6 (9.84%) Kindle
12 6 (9.84%) iSeries
13 5 (8.20%) Time Management

Support Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 26 November 2014, IT jobs across the Cambridge region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (24.59%) Tomcat
2 7 (11.48%) SharePoint
3 4 (6.56%) MS Exchange
4 3 (4.92%) Exchange Server 2010
5 1 (1.64%) IIS
Applications
1 11 (18.03%) MS Excel
2 9 (14.75%) MS Office
Business Applications
1 2 (3.28%) Agresso
2 1 (1.64%) Dynamics AX
Communications & Networking
1 6 (9.84%) VoIP
2 1 (1.64%) DHCP
2 1 (1.64%) Ethernet
2 1 (1.64%) DNS
2 1 (1.64%) Internet
2 1 (1.64%) MPLS
2 1 (1.64%) Firewall
2 1 (1.64%) VLAN
2 1 (1.64%) ISDN
Database & Business Intelligence
1 8 (13.11%) SQL Server
2 4 (6.56%) OLAP
2 4 (6.56%) Oracle OLAP
3 2 (3.28%) SQL Server 2005
4 1 (1.64%) Crystal Reports
4 1 (1.64%) Oracle Reports
Development Applications
1 15 (24.59%) Git (software)
General
1 4 (6.56%) Back Office
2 3 (4.92%) Telecoms
2 3 (4.92%) Finance
3 1 (1.64%) Manufacturing
3 1 (1.64%) Electronics
Libraries, Frameworks & Software Standards
1 5 (8.20%) HTML
2 3 (4.92%) CSS
2 3 (4.92%) JSP
Miscellaneous
1 15 (24.59%) Wiki
2 6 (9.84%) iSeries
2 6 (9.84%) Kindle
3 5 (8.20%) AS400
4 2 (3.28%) Computer Science
4 2 (3.28%) iPhone
4 2 (3.28%) Analytical Skills
Operating Systems
1 15 (24.59%) Solaris
1 15 (24.59%) Linux
1 15 (24.59%) UNIX
2 13 (21.31%) Windows
3 4 (6.56%) Windows XP
4 2 (3.28%) Windows 7
4 2 (3.28%) Windows 8
5 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 15 (24.59%) OO
1 15 (24.59%) OOD
1 15 (24.59%) Agile Software Development
2 14 (22.95%) ITIL
3 7 (11.48%) Coaching
4 6 (9.84%) E-Commerce
5 5 (8.20%) Time Management
6 3 (4.92%) ERP
6 3 (4.92%) CRM
7 1 (1.64%) UML
7 1 (1.64%) Business Intelligence
7 1 (1.64%) Service Delivery
7 1 (1.64%) Change Management
7 1 (1.64%) Software Engineering
7 1 (1.64%) ERD
7 1 (1.64%) Server Monitoring
Programming Languages
1 25 (40.98%) SQL
2 18 (29.51%) Java
3 3 (4.92%) JavaScript
4 2 (3.28%) T-SQL
Qualifications
1 2 (3.28%) Degree
2 1 (1.64%) MCSE
2 1 (1.64%) Microsoft Certification
Quality Assurance & Compliance
1 15 (24.59%) QA
2 6 (9.84%) ISO 9001
3 5 (8.20%) SLA
4 2 (3.28%) HL7
System Software
1 10 (16.39%) Active Directory
2 3 (4.92%) VMware Infrastructure
3 1 (1.64%) XenServer
Systems Management
1 2 (3.28%) SCCM
Vendors
1 23 (37.70%) Oracle
2 15 (24.59%) Sun
3 11 (18.03%) Microsoft
4 6 (9.84%) IBM
5 3 (4.92%) VMware
6 1 (1.64%) WatchGuard
6 1 (1.64%) Imperva
6 1 (1.64%) Citrix
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £20k - 25k per year + benefits
Posted: 16 hours ago
Cambridge
Deerfoot IT
Salary: £30000 - £34000 per annum
Posted: 11 days ago
Cambridge
Greywood Associates Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 26 days ago