The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 53 62 55
Rank change year-on-year
+9 -7
Contract jobs requiring a Support Analyst 21 13 10
As % of all contract IT jobs located in Cambridgeshire 2.57% 1.60% 1.39%
As % of the Job Titles category 2.72% 1.72% 1.47%
Number of daily rates quoted 2 4 3
Average daily rate
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£198 £194 £300
Average daily rate % change year-on-year
+1.93% -35.41%
90% offered a daily rate of more than £164 £130 £128
10% offered a daily rate of more than £232 £232 £340
UK excluding London average daily rate £250 £200 £228
% change year-on-year
+25.00% -12.08%
Number of hourly rates quoted 16 6 4
Average hourly rate £12.25 £17.00 £12.55
Average hourly rate % change year-on-year
-27.94% +35.45%
90% offered a hourly rate of more than £12.00 £10.25 £12.15
10% offered a hourly rate of more than £23.50 £23.50 £12.88
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
773 756 681
As % of all contract IT jobs located in Cambridgeshire 94.50% 93.22% 94.58%
Number of daily rates quoted 464 431 307
Average daily rate £363 £350 £355
Average daily rate % change year-on-year
+3.57% -1.40%
90% offered a daily rate of more than £250 £210 £225
10% offered a daily rate of more than £500 £475 £468
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 65 73 82
Average hourly rate £20.50 £21.75 £22.50
Average hourly rate % change year-on-year
-5.74% -3.33%
90% offered a hourly rate of more than £12.00 £11.50 £12.00
10% offered a hourly rate of more than £39.50 £40.00 £46.25
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridgeshire

Support Analyst
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cambridgeshire region.

Support Analyst Daily Rate Trend in Cambridgeshire

Support Analyst
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cambridgeshire region.

Support Analyst Hourly Rate Trend in Cambridgeshire

Support Analyst
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Cambridgeshire region over the 3 months to 31 July 2015.

Support Analyst Hourly Rate Histogram in Cambridgeshire

Support Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +12 16 - - 2
Cambridge -5 5 £198 -7.05% 2
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 31 July 2015, IT contractor jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 29 (76.32%) Windows
2 21 (55.26%) Microsoft
3 18 (47.37%) Cisco
3 18 (47.37%) Citrix
4 17 (44.74%) ITIL
5 16 (42.11%) MS Office
6 14 (36.84%) Active Directory
7 13 (34.21%) MCP
7 13 (34.21%) Incident Management
8 12 (31.58%) Windows 7
8 12 (31.58%) IBM Notes
8 12 (31.58%) Lotus
8 12 (31.58%) Adobe
8 12 (31.58%) Service Delivery
8 12 (31.58%) Symantec
8 12 (31.58%) McAfee
9 8 (21.05%) Windows Server 2003
9 8 (21.05%) LAN
9 8 (21.05%) WAN
9 8 (21.05%) Windows Server 2012
10 7 (18.42%) MS Exchange
11 6 (15.79%) SAN
11 6 (15.79%) HP
11 6 (15.79%) MS Excel
11 6 (15.79%) SharePoint
11 6 (15.79%) SQL Server
11 6 (15.79%) ARCserve
11 6 (15.79%) CA
11 6 (15.79%) Firewall
11 6 (15.79%) Wireless

Support Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (31.58%) IBM Notes
2 7 (18.42%) MS Exchange
3 6 (15.79%) Exchange Server 2003
3 6 (15.79%) Exchange Server 2010
3 6 (15.79%) SharePoint
Applications
1 16 (42.11%) MS Office
2 6 (15.79%) MS Excel
3 1 (2.63%) MS Project
Business Applications
1 1 (2.63%) Oracle EBS
1 1 (2.63%) Oracle EBS R12
Communications & Networking
1 8 (21.05%) LAN
1 8 (21.05%) WAN
2 6 (15.79%) SAN
2 6 (15.79%) Firewall
2 6 (15.79%) Wireless
3 2 (5.26%) WebEx
4 1 (2.63%) TCP/IP
Database & Business Intelligence
1 6 (15.79%) SQL Server
1 6 (15.79%) SQL Server 2005
1 6 (15.79%) SQL Server 2008
2 1 (2.63%) Oracle Database
Development Applications
1 1 (2.63%) MSI
General
1 1 (2.63%) Manufacturing
Miscellaneous
1 6 (15.79%) HP Storage
2 5 (13.16%) Blackberry
3 4 (10.53%) Mathematics
4 3 (7.89%) iPhone
4 3 (7.89%) iPad
5 2 (5.26%) EPoS
6 1 (2.63%) NHS
6 1 (2.63%) Enterprise Software
Operating Systems
1 29 (76.32%) Windows
2 12 (31.58%) Windows 7
3 8 (21.05%) Windows Server 2012
3 8 (21.05%) Windows Server 2003
4 6 (15.79%) Windows Server 2008
5 5 (13.16%) Windows 8
6 3 (7.89%) Windows XP
7 2 (5.26%) Windows 2000 Server
7 2 (5.26%) Android
7 2 (5.26%) Apple iOS
7 2 (5.26%) BlackBerry OS
8 1 (2.63%) UNIX
8 1 (2.63%) Linux
Processes & Methodologies
1 17 (44.74%) ITIL
2 13 (34.21%) Incident Management
3 12 (31.58%) Service Delivery
4 6 (15.79%) Capacity Planning
4 6 (15.79%) Network Management
4 6 (15.79%) Change Control
5 2 (5.26%) PRINCE2
6 1 (2.63%) ERP
6 1 (2.63%) Requirements Analysis
6 1 (2.63%) System Testing
6 1 (2.63%) ITSM
6 1 (2.63%) Systems Analysis
6 1 (2.63%) Supplier Management
Programming Languages
1 1 (2.63%) Perl
1 1 (2.63%) SQL
1 1 (2.63%) VB
Qualifications
1 13 (34.21%) MCP
2 2 (5.26%) Microsoft Certification
2 2 (5.26%) MCDST
3 1 (2.63%) SC Cleared
3 1 (2.63%) DV Cleared
3 1 (2.63%) Security Cleared
3 1 (2.63%) MCSE
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 14 (36.84%) Active Directory
2 6 (15.79%) Hyper-V
3 1 (2.63%) XenApp
3 1 (2.63%) vSphere
Systems Management
1 6 (15.79%) ARCserve
2 2 (5.26%) DameWare
3 1 (2.63%) SCOM
Vendors
1 21 (55.26%) Microsoft
2 18 (47.37%) Cisco
2 18 (47.37%) Citrix
3 12 (31.58%) Adobe
3 12 (31.58%) Lotus
3 12 (31.58%) Symantec
3 12 (31.58%) McAfee
4 6 (15.79%) HP
4 6 (15.79%) CA
5 4 (10.53%) VMware
6 2 (5.26%) LANDesk
6 2 (5.26%) Oracle
6 2 (5.26%) BMC
Cambridge, Cambridgeshire
TATA Consultancy Services
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Global Technology Solutions Ltd
Rate: £11 - £13 per hour
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