The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 39 47 34
Rank change year-on-year
+8 -13
Contract jobs requiring a Support Analyst 11 15 17
As % of all contract IT jobs located in Cambridgeshire 2.011% 2.187% 3.214%
As % of the Job Titles category 2.213% 2.290% 3.380%
Number of daily rates quoted 1 5 1
Average daily rate £170 £160 £100
Average daily rate % change year-on-year
+6.25% +60.00%
UK excluding London average daily rate £250 £220 £215
% change year-on-year
+13.63% +2.32%
Number of hourly rates quoted 5 6 13
Average hourly rate £13.00 £11.83 £13.00
Average hourly rate % change year-on-year
+9.93% -9.03%
90% offered a hourly rate of more than £12.20 £10.38 £12.10
10% offered a hourly rate of more than £26.60 £13.66 £17.60
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
497 655 503
As % of all contract IT jobs located in Cambridgeshire 90.86% 95.48% 95.09%
Number of daily rates quoted 229 316 238
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £223 £225 £220
10% offered a daily rate of more than £443 £463 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 73 78 91
Average hourly rate £22.50 £19.75 £13.50
Average hourly rate % change year-on-year
+13.92% +46.29%
90% offered a hourly rate of more than £11.80 £10.50 £11.38
10% offered a hourly rate of more than £45.00 £50.00 £34.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
East of England

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cambridgeshire region.

Cambridgeshire Support Analyst Daily Rate Trend

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cambridgeshire region.

Cambridgeshire Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Cambridgeshire region over the 3 months to 24 May 2013.

Cambridgeshire Support Analyst Hourly Rate Histogram

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Cambridge +11 7 £170 +6.25%
Peterborough +5 3 - -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 19 (55.88%) Microsoft
2 17 (50.00%) Windows
3 15 (44.12%) MS Office
4 11 (32.35%) Active Directory
5 9 (26.47%) VPN
5 9 (26.47%) Windows XP
6 8 (23.53%) Windows 7
7 7 (20.59%) Telecoms
7 7 (20.59%) MS Excel
8 5 (14.71%) MCP
8 5 (14.71%) SQL
8 5 (14.71%) Adobe
8 5 (14.71%) Cisco
8 5 (14.71%) Microsoft Certification
9 4 (11.76%) MS Exchange
9 4 (11.76%) Windows Server 2008
10 3 (8.824%) Exchange Server 2007
10 3 (8.824%) Security Cleared
10 3 (8.824%) Exchange Server 2010
10 3 (8.824%) MCSE
10 3 (8.824%) MCSA
10 3 (8.824%) UNIX
10 3 (8.824%) Acrobat
10 3 (8.824%) CheckPoint
10 3 (8.824%) Remedy
10 3 (8.824%) Citrix
11 2 (5.882%) Symantec
11 2 (5.882%) Project Management
11 2 (5.882%) McAfee
11 2 (5.882%) Finance

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) MS Exchange
2 3 (8.824%) Exchange Server 2007
2 3 (8.824%) Exchange Server 2010
3 2 (5.882%) Lotus Notes
3 2 (5.882%) Exchange Server 2003
4 1 (2.941%) Documentum
4 1 (2.941%) SharePoint
4 1 (2.941%) eRoom
4 1 (2.941%) Blackberry Enterprise Server
Applications
1 15 (44.12%) MS Office
2 7 (20.59%) MS Excel
3 3 (8.824%) Acrobat
Business Applications
1 2 (5.882%) Changepoint
Communications & Networking
1 9 (26.47%) VPN
2 2 (5.882%) LAN
2 2 (5.882%) WAN
3 1 (2.941%) Network Security
3 1 (2.941%) DHCP
3 1 (2.941%) DNS
Database & Business Intelligence
1 1 (2.941%) SQL Server
1 1 (2.941%) OLAP
1 1 (2.941%) EDRMS
Development Applications
1 1 (2.941%) JIRA
General
1 7 (20.59%) Telecoms
2 2 (5.882%) Finance
2 2 (5.882%) Danish Language
2 2 (5.882%) French Language
2 2 (5.882%) German Language
2 2 (5.882%) Hebrew Language
2 2 (5.882%) Swedish Language
Miscellaneous
1 1 (2.941%) NHS
1 1 (2.941%) Management Information System
1 1 (2.941%) Blackberry
Operating Systems
1 17 (50.00%) Windows
2 9 (26.47%) Windows XP
3 8 (23.53%) Windows 7
4 4 (11.76%) Windows Server 2008
5 3 (8.824%) UNIX
6 2 (5.882%) Windows Server 2003
6 2 (5.882%) Windows Vista
7 1 (2.941%) Windows 8
7 1 (2.941%) Linux
Processes & Methodologies
1 2 (5.882%) Project Management
1 2 (5.882%) Service Delivery
1 2 (5.882%) Business Continuity
1 2 (5.882%) ITIL
1 2 (5.882%) Financial Analysis
1 2 (5.882%) Data Analysis
1 2 (5.882%) Incident Management
2 1 (2.941%) Information Management
2 1 (2.941%) Document Management
2 1 (2.941%) Migration
Programming Languages
1 5 (14.71%) SQL
2 1 (2.941%) PowerShell
2 1 (2.941%) T-SQL
Qualifications
1 5 (14.71%) MCP
1 5 (14.71%) Microsoft Certification
2 3 (8.824%) Security Cleared
2 3 (8.824%) MCSE
2 3 (8.824%) MCSA
Quality Assurance & Compliance
1 1 (2.941%) SLA
System Software
1 11 (32.35%) Active Directory
2 1 (2.941%) XenApp
Systems Management
1 2 (5.882%) SCCM
2 1 (2.941%) WSUS
2 1 (2.941%) Backup Exec
Vendors
1 19 (55.88%) Microsoft
2 5 (14.71%) Adobe
2 5 (14.71%) Cisco
3 3 (8.824%) CheckPoint
3 3 (8.824%) Remedy
3 3 (8.824%) Citrix
4 2 (5.882%) Symantec
4 2 (5.882%) McAfee
4 2 (5.882%) Lotus
5 1 (2.941%) HP
5 1 (2.941%) Dell
5 1 (2.941%) Sophos
Peterborough, East Anglia
You will have a minimum of 2 years experience of working in an IT end user environment, have hardware troubleshooting skills and have experience in a MS Windows...
Rate: £13 per hour
Posted: 15 May 2013