The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - - -
Contract jobs citing Customer Engagement 0 0 0
As % of all contract IT jobs located in Cambridgeshire - - -
As % of the Processes & Methodologies category - - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £400 £425 £338
% change year-on-year
-5.88% +25.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £40.75 £21.58 -
% change year-on-year
+88.83% -
Customer Engagement
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Contract IT job ads with a match in the
Processes & Methodologies category
463 578 376
As % of all contract IT jobs located in Cambridgeshire 78.21% 79.94% 71.21%
Number of daily rates quoted 282 337 194
Average daily rate £400 £395 £365
Average daily rate % change year-on-year
+1.26% +8.21%
90% offered a daily rate of more than £263 £210 £235
10% offered a daily rate of more than £550 £538 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 34 52 36
Average hourly rate £37.50 £24.50 £35.50
Average hourly rate % change year-on-year
+53.06% -30.98%
90% offered a hourly rate of more than £17.50 £12.00 £11.50
10% offered a hourly rate of more than £60.00 £43.75 £40.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Engagement
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cambridgeshire

Customer Engagement
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Cambridgeshire region.

Customer Engagement Daily Rate Trend in Cambridgeshire

Customer Engagement
Top 16 Related IT Skills in Cambridgeshire

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) B2C
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) ATG
1 1 (100.00%) Scrum
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Retail
1 1 (100.00%) Business Analysis
1 1 (100.00%) Degree
1 1 (100.00%) JIRA
1 1 (100.00%) Use Case
1 1 (100.00%) hybris
1 1 (100.00%) iPad
1 1 (100.00%) Business Process Mapping
1 1 (100.00%) User Experience

Customer Engagement
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Retail
Job Titles
1 1 (100.00%) Agile Business Analyst
1 1 (100.00%) Analyst
1 1 (100.00%) Business Analyst
1 1 (100.00%) E-Commerce Analyst
1 1 (100.00%) E-Commerce Business Analyst
Miscellaneous
1 1 (100.00%) iPad
1 1 (100.00%) User Experience
Processes & Methodologies
1 1 (100.00%) Agile Software Development
1 1 (100.00%) B2C
1 1 (100.00%) Business Analysis
1 1 (100.00%) Business Process Mapping
1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) Scrum
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Use Case
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) ATG
1 1 (100.00%) hybris