| Customer Relationship Management (CRM) |
| 3 months to
19 Mar 2010 | Same period 2009 | Same period 2008 |
| Rank | 38 | 33 | 29 |
| Rank change year-on-year |
 -5 | -4 |
|
| Matching contract IT job ads | 5 | 17 | 51 |
| As % of all contract IT jobs located in Cambridgeshire | 1.202 % | 3.327 % | 4.529 % |
| As % of the Processes & Methodologies category | 2.165 % | 7.359 % | 10.28 % |
| Daily rates quoted | 4 | 16 | 22 |
| Average daily rate | £450 | £450 | £375 |
| Average daily rate % change year-on-year | |
| 90% of contracts offered a daily rate of more than | £365 | £400 | £328 |
| 10% of contracts offered a daily rate of more than | £500 | £450 | £475 |
| UK excluding London average daily rate | £363 | £400 | £415 |
| % change year-on-year | |
| Hourly rates quoted | 0 | 0 | 2 |
| Average hourly rate | - | - | £17.00 |
| UK excluding London average hourly rate | £29.50 | £25.00 | £32.50 |
| % change year-on-year | |
|
|
Contract IT job ads with a match in the
Processes & Methodologies category | 231 | 231 | 496 |
| As % of all contract IT jobs located in Cambridgeshire | 55.53 % | 45.21 % | 44.05 % |
| Daily rates quoted | 94 | 91 | 150 |
| Average daily rate | £314 | £350 | £375 |
| Average daily rate % change year-on-year | |
| 90% of contracts offered a daily rate of more than | £203 | £214 | £270 |
| 10% of contracts offered a daily rate of more than | £500 | £450 | £500 |
| UK excluding London average daily rate | £350 | £360 | £375 |
| % change year-on-year | |
| Hourly rates quoted | 35 | 32 | 57 |
| Average hourly rate | £32.50 | £30.00 | £27.50 |
| Average hourly rate % change year-on-year | |
| 90% of contracts offered a hourly rate of more than | £14.35 | £18.10 | £18.88 |
| 10% of contracts offered a hourly rate of more than | £36.55 | £40.00 | £40.00 |
| UK excluding London average hourly rate | £24.50 | £27.50 | £30.00 |
| % change year-on-year | |
|
Daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.
The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.
