The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
East of England / Cambridgeshire
Rank 96 118 124
Rank change year-on-year
+22 +6
Permanent jobs citing Customer Engagement 25 12 14
As % of all permanent IT jobs located in Cambridgeshire 1.49% 0.56% 0.62%
As % of the Processes & Methodologies category 1.70% 0.63% 0.73%
Number of salaries quoted 16 10 8
Median salary £52,500 £32,500 £52,500
Median salary % change year-on-year
+61.53% -38.09%
90% offered a salary of more than £49,750 £32,500 £32,500
10% offered a salary of more than £80,000 £50,500 £64,750
UK excluding London median salary £52,500 £50,000 £55,000
% change year-on-year
+5.00% -9.09%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1470 1893 1924
As % of all permanent IT jobs located in Cambridgeshire 87.66% 88.17% 85.25%
Number of salaries quoted 1192 1457 1561
Median salary £46,614 £44,000 £45,000
Median salary % change year-on-year
+5.94% -2.22%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £67,500 £62,500 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cambridgeshire

Customer Engagement
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Cambridgeshire region.

Customer Engagement Salary Trend in Cambridgeshire

Customer Engagement
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Cambridgeshire region over the 3 months to 24 February 2017.

Customer Engagement Salary Histogram in Cambridgeshire

Customer Engagement
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Cambridgeshire region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +16 16 £52,500 +61.53% 3
Peterborough - 9 - -
Customer Engagement
East of England

Customer Engagement
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for Customer Engagement.

1 21 (52.50%) Project Management
2 20 (50.00%) Degree
3 19 (47.50%) Service Delivery
3 19 (47.50%) Software Engineering
4 17 (42.50%) Cisco
4 17 (42.50%) SQL
4 17 (42.50%) ITIL
5 14 (35.00%) Finance
5 14 (35.00%) Continuous Improvement
5 14 (35.00%) Line Management
6 13 (32.50%) Computer Science
6 13 (32.50%) Business Development
6 13 (32.50%) Presales
6 13 (32.50%) IT Governance
6 13 (32.50%) Retail
6 13 (32.50%) CRM
6 13 (32.50%) Oracle
6 13 (32.50%) SQL Server
7 12 (30.00%) DB2
7 12 (30.00%) PRINCE2
7 12 (30.00%) MySQL
7 12 (30.00%) IBM
7 12 (30.00%) MS Excel
7 12 (30.00%) HP
7 12 (30.00%) EMC
7 12 (30.00%) ISEB
7 12 (30.00%) Citrix
7 12 (30.00%) PMP
7 12 (30.00%) PMI Certification
7 12 (30.00%) Juniper

Customer Engagement
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) Skype for Business
2 3 (7.50%) ArcGIS
3 1 (2.50%) Apache Spark
Applications
1 12 (30.00%) MS Excel
Cloud Services
1 12 (30.00%) Amazon AWS
1 12 (30.00%) Amazon EC2
1 12 (30.00%) IaaS
1 12 (30.00%) Microsoft Azure
1 12 (30.00%) PaaS
Communications & Networking
1 5 (12.50%) Skype
1 5 (12.50%) Unified Communications
2 1 (2.50%) LDAP
Database & Business Intelligence
1 13 (32.50%) SQL Server
2 12 (30.00%) DB2
2 12 (30.00%) MySQL
3 3 (7.50%) GIS
4 1 (2.50%) Amazon DynamoDB
4 1 (2.50%) Hadoop
4 1 (2.50%) MongoDB
4 1 (2.50%) NoSQL
4 1 (2.50%) PostgreSQL
4 1 (2.50%) RDBMS
4 1 (2.50%) Relational Database
General
1 14 (35.00%) Finance
2 13 (32.50%) Retail
3 12 (30.00%) Publishing
4 3 (7.50%) Back Office
5 1 (2.50%) Telecoms
Job Titles
1 18 (45.00%) Architect
2 12 (30.00%) Solutions Architect
3 9 (22.50%) Project Manager
4 7 (17.50%) IT Manager
4 7 (17.50%) IT Project Manager
4 7 (17.50%) IT Services Manager
4 7 (17.50%) Professional Services Manager
4 7 (17.50%) Professional Services Project Manager
5 6 (15.00%) Chief Architect
6 5 (12.50%) Consultant
6 5 (12.50%) Data Consultant
6 5 (12.50%) Unified Communications Engineer
7 2 (5.00%) Agile Project Manager
7 2 (5.00%) GIS Manager
7 2 (5.00%) GIS Project Manager
8 1 (2.50%) Cloud Architect
8 1 (2.50%) Developer
8 1 (2.50%) Governance Manager
8 1 (2.50%) Senior Developer
8 1 (2.50%) Senior Java Developer
Libraries, Frameworks & Software Standards
1 1 (2.50%) .NET
1 1 (2.50%) CSS
1 1 (2.50%) HTML
1 1 (2.50%) OAuth
1 1 (2.50%) SAML
Miscellaneous
1 13 (32.50%) Computer Science
2 12 (30.00%) CMDB
2 12 (30.00%) Data Centre
3 8 (20.00%) Management Information System
4 6 (15.00%) Analytical Skills
5 1 (2.50%) EPoS
Processes & Methodologies
1 21 (52.50%) Project Management
2 19 (47.50%) Service Delivery
2 19 (47.50%) Software Engineering
3 17 (42.50%) ITIL
4 14 (35.00%) Continuous Improvement
4 14 (35.00%) Line Management
5 13 (32.50%) Business Development
5 13 (32.50%) CRM
5 13 (32.50%) IT Governance
5 13 (32.50%) Presales
6 12 (30.00%) Capacity Planning
6 12 (30.00%) Gantt Chart
6 12 (30.00%) ITIL V3
6 12 (30.00%) PRINCE2
6 12 (30.00%) Requirements Analysis
6 12 (30.00%) Service Management
6 12 (30.00%) Technical Architecture
6 12 (30.00%) TOGAF
6 12 (30.00%) Zachman Framework
7 7 (17.50%) Information Security
Programming Languages
1 17 (42.50%) SQL
2 2 (5.00%) Java
3 1 (2.50%) JavaScript
Qualifications
1 20 (50.00%) Degree
2 12 (30.00%) ISEB
2 12 (30.00%) PMI Certification
2 12 (30.00%) PMP
3 5 (12.50%) HNC
4 1 (2.50%) CISSP
Quality Assurance & Compliance
1 5 (12.50%) SLA
2 1 (2.50%) QA
System Software
1 12 (30.00%) Virtual Machines
1 12 (30.00%) VMware Infrastructure
Systems Management
1 12 (30.00%) SCVMM
2 5 (12.50%) Cisco CUCM
2 5 (12.50%) Cisco UCCX
Vendors
1 17 (42.50%) Cisco
2 13 (32.50%) Oracle
3 12 (30.00%) BMC
3 12 (30.00%) CheckPoint
3 12 (30.00%) Citrix
3 12 (30.00%) EMC
3 12 (30.00%) HP
3 12 (30.00%) IBM
3 12 (30.00%) Juniper
3 12 (30.00%) NetApp
3 12 (30.00%) VMware
4 5 (12.50%) Microsoft
Cambridge, Cambridgeshire
Empiric.com
Salary: From £45,000 to £60,000 per annum Excellent benefits
Posted: Yesterday
Cambridge, Cambridgeshire
ECM Selection
Salary: to £70,000 plus top benefits
Posted: 10 days ago
Cambridge
IQ Telecom
Salary: £45000 - £55000 per annum + 6k car, 20 OTE
Posted: 24 days ago