The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 128 135 151
Rank change year-on-year
+7 +16
Permanent jobs citing Customer Engagement 7 12 2
As % of all permanent IT jobs located in Cambridgeshire 0.33% 0.48% 0.071%
As % of the Processes & Methodologies category 0.40% 0.59% 0.094%
Number of salaries quoted 6 2 2
Average salary £47,500 £50,000 £50,500
Average salary % change year-on-year
-5.00% -0.99%
90% offered a salary of more than £32,500 £46,000 £44,100
10% offered a salary of more than £52,500 £54,000 £56,900
UK excluding London average salary £50,000 £47,500 £55,000
% change year-on-year
+5.26% -13.63%
Customer Engagement
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1734 2024 2126
As % of all permanent IT jobs located in Cambridgeshire 81.87% 80.51% 75.23%
Number of salaries quoted 1431 1682 1814
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £30,000 £30,000 £30,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cambridgeshire

Customer Engagement
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Cambridgeshire region.

Customer Engagement Salary Trend in Cambridgeshire

Customer Engagement
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Cambridgeshire region over the 3 months to 17 April 2015.

Customer Engagement Salary Histogram in Cambridgeshire

Customer Engagement
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Cambridgeshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -9 5 £40,000 -20.00%
Cambridge - 2 £52,500 -
Customer Engagement
East of England

Customer Engagement
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 17 April 2015, IT jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (36.36%) HTML
1 4 (36.36%) Service Delivery
1 4 (36.36%) Marketing
2 3 (27.27%) Digital Marketing
2 3 (27.27%) Microsoft Azure
2 3 (27.27%) HTML5
2 3 (27.27%) Lync
2 3 (27.27%) CSS3
2 3 (27.27%) Office 365
2 3 (27.27%) Responsive Web Design
2 3 (27.27%) Adobe Creative Suite
2 3 (27.27%) Ajax
2 3 (27.27%) Service Management
2 3 (27.27%) JavaScript
2 3 (27.27%) PHP
2 3 (27.27%) Microsoft
2 3 (27.27%) Adobe
2 3 (27.27%) MySQL
2 3 (27.27%) CSS
2 3 (27.27%) XML
3 2 (18.18%) ITIL
3 2 (18.18%) LAN
3 2 (18.18%) VoIP
3 2 (18.18%) WAN
3 2 (18.18%) SLA
3 2 (18.18%) Active Directory
3 2 (18.18%) Citrix
3 2 (18.18%) Remedy
3 2 (18.18%) SQL
3 2 (18.18%) Change Management

Customer Engagement
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 17 April 2015, IT jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) Lync
2 1 (9.09%) CMS
Applications
1 3 (27.27%) Adobe Creative Suite
Business Applications
1 1 (9.09%) Radian6
Cloud Services
1 3 (27.27%) Microsoft Azure
1 3 (27.27%) Office 365
Communications & Networking
1 2 (18.18%) LAN
1 2 (18.18%) VoIP
1 2 (18.18%) WAN
Database & Business Intelligence
1 3 (27.27%) MySQL
General
1 4 (36.36%) Marketing
2 1 (9.09%) Telecoms
Job Titles
1 3 (27.27%) Developer
1 3 (27.27%) Consultant
1 3 (27.27%) Technical Consultant
1 3 (27.27%) Service Manager
2 2 (18.18%) Services Delivery Manager
2 2 (18.18%) PHP Developer
2 2 (18.18%) Delivery Manager
2 2 (18.18%) IT Services Delivery Manager
2 2 (18.18%) IT Services Manager
2 2 (18.18%) Solutions Consultant
3 1 (9.09%) Front-End Developer
3 1 (9.09%) Front-End Web Developer
3 1 (9.09%) Designer
3 1 (9.09%) Content Manager
3 1 (9.09%) Social Media Manager
3 1 (9.09%) Technical Pre Sales Consultant
3 1 (9.09%) Pre Sales Consultant
3 1 (9.09%) Web Designer
3 1 (9.09%) Sales Consultant
3 1 (9.09%) Web Developer
Libraries, Frameworks & Software Standards
1 4 (36.36%) HTML
2 3 (27.27%) CSS
2 3 (27.27%) XML
2 3 (27.27%) Ajax
2 3 (27.27%) HTML5
2 3 (27.27%) CSS3
Miscellaneous
1 2 (18.18%) Management Information System
2 1 (9.09%) Social Media
2 1 (9.09%) Digital Media
2 1 (9.09%) User Experience
Processes & Methodologies
1 4 (36.36%) Service Delivery
2 3 (27.27%) Digital Marketing
2 3 (27.27%) Responsive Web Design
2 3 (27.27%) Service Management
3 2 (18.18%) Supplier Management
3 2 (18.18%) Change Management
3 2 (18.18%) ITIL
4 1 (9.09%) Benchmarking
4 1 (9.09%) Project Management
4 1 (9.09%) Web Design
4 1 (9.09%) Product Management
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Social Media Marketing
4 1 (9.09%) Web Development
4 1 (9.09%) Problem Management
4 1 (9.09%) Customer Insight
4 1 (9.09%) Analytics
4 1 (9.09%) Line Management
4 1 (9.09%) Digital Content Management
Programming Languages
1 3 (27.27%) JavaScript
1 3 (27.27%) PHP
2 2 (18.18%) SQL
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 2 (18.18%) Active Directory
Vendors
1 3 (27.27%) Microsoft
1 3 (27.27%) Adobe
2 2 (18.18%) Citrix
2 2 (18.18%) Remedy
2 2 (18.18%) ServiceNow
3 1 (9.09%) Facebook
3 1 (9.09%) Twitter