The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 134 131 -
Rank change year-on-year
-3 -
Permanent jobs citing Customer Engagement 2 3 0
As % of all permanent IT jobs located in Cambridgeshire 0.082% 0.13% -
As % of the Processes & Methodologies category 0.10% 0.17% -
Number of salaries quoted 0 2 0
Average salary - £47,500 -
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1971 1771 2283
As % of all permanent IT jobs located in Cambridgeshire 81.14% 78.92% 76.43%
Number of salaries quoted 1543 1527 1965
Average salary £43,450 £40,000 £40,000
Average salary % change year-on-year
+8.62% -
90% offered a salary of more than £30,000 £31,000 £28,500
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cambridgeshire

Customer Engagement
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Cambridgeshire region.

Customer Engagement Salary Trend in Cambridgeshire

Customer Engagement
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Cambridgeshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +5 2 - -
Customer Engagement
East of England

Customer Engagement
Top 24 Related IT Skills in Cambridgeshire

For the 6 months to 19 September 2014, IT jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 6 (75.00%) Marketing
1 6 (75.00%) Finance
1 6 (75.00%) Customer Insight
2 5 (62.50%) Campaign Management
2 5 (62.50%) Time Management
2 5 (62.50%) Analytical Skills
2 5 (62.50%) Direct Marketing
2 5 (62.50%) Programme Management
2 5 (62.50%) CRM
2 5 (62.50%) E-Commerce
3 2 (25.00%) Citrix
3 2 (25.00%) Windows
3 2 (25.00%) Matrix Management
3 2 (25.00%) Stakeholder Management
3 2 (25.00%) VMware
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Analytics
4 1 (12.50%) Google Analytics
4 1 (12.50%) Digital Marketing
4 1 (12.50%) Web Analytics
4 1 (12.50%) Google
4 1 (12.50%) SQL
4 1 (12.50%) WebTrends
4 1 (12.50%) Project Management

Customer Engagement
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 19 September 2014, IT jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Business Applications
1 1 (12.50%) WebTrends
1 1 (12.50%) Google Analytics
General
1 6 (75.00%) Finance
1 6 (75.00%) Marketing
Job Titles
1 5 (62.50%) Senior Manager
2 2 (25.00%) Project Manager
3 1 (12.50%) Analyst
3 1 (12.50%) Infrastructure Project Manager
3 1 (12.50%) Infrastructure Manager
3 1 (12.50%) Commercial Analyst
Miscellaneous
1 5 (62.50%) Analytical Skills
Operating Systems
1 2 (25.00%) Windows
Processes & Methodologies
1 6 (75.00%) Customer Insight
2 5 (62.50%) Campaign Management
2 5 (62.50%) CRM
2 5 (62.50%) E-Commerce
2 5 (62.50%) Programme Management
2 5 (62.50%) Direct Marketing
2 5 (62.50%) Time Management
3 2 (25.00%) Matrix Management
3 2 (25.00%) Stakeholder Management
4 1 (12.50%) Analytics
4 1 (12.50%) Digital Marketing
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Web Analytics
4 1 (12.50%) Project Management
Programming Languages
1 1 (12.50%) SQL
Vendors
1 2 (25.00%) Citrix
1 2 (25.00%) VMware
2 1 (12.50%) Google