The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 124 136 149
Rank change year-on-year
+12 +13
Permanent jobs citing Customer Engagement 8 9 1
As % of all permanent IT jobs located in Cambridgeshire 0.38% 0.38% 0.037%
As % of the Processes & Methodologies category 0.47% 0.46% 0.051%
Number of salaries quoted 7 3 1
Average salary £47,500 £55,000 £42,500
Average salary % change year-on-year
-13.63% +29.41%
UK excluding London average salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1704 1937 1977
As % of all permanent IT jobs located in Cambridgeshire 81.92% 81.49% 73.88%
Number of salaries quoted 1400 1626 1669
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Customer Engagement
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Cambridgeshire

Customer Engagement
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Cambridgeshire region.

Customer Engagement Salary Trend in Cambridgeshire

Customer Engagement
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Cambridgeshire region over the 3 months to 27 March 2015.

Customer Engagement Salary Histogram in Cambridgeshire

Customer Engagement
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Cambridgeshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -4 4 £32,500 -40.90%
Cambridge - 4 £60,000 -
Customer Engagement
East of England

Customer Engagement
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 27 March 2015, IT jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (40.00%) HTML
1 4 (40.00%) Marketing
2 3 (30.00%) Ajax
2 3 (30.00%) Digital Marketing
2 3 (30.00%) Microsoft Azure
2 3 (30.00%) HTML5
2 3 (30.00%) Lync
2 3 (30.00%) CSS3
2 3 (30.00%) Responsive Web Design
2 3 (30.00%) Office 365
2 3 (30.00%) Adobe Creative Suite
2 3 (30.00%) JavaScript
2 3 (30.00%) PHP
2 3 (30.00%) Microsoft
2 3 (30.00%) Adobe
2 3 (30.00%) MySQL
2 3 (30.00%) CSS
2 3 (30.00%) XML
2 3 (30.00%) Service Delivery
3 2 (20.00%) Service Management
3 2 (20.00%) Supplier Management
4 1 (10.00%) Web Development
4 1 (10.00%) Product Management
4 1 (10.00%) Social Media Marketing
4 1 (10.00%) Digital Media
4 1 (10.00%) Social Media
4 1 (10.00%) Digital Content Management
4 1 (10.00%) Radian6
4 1 (10.00%) Facebook
4 1 (10.00%) Twitter

Customer Engagement
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 27 March 2015, IT jobs across the Cambridgeshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) Lync
2 1 (10.00%) CMS
Applications
1 3 (30.00%) Adobe Creative Suite
Business Applications
1 1 (10.00%) Radian6
Cloud Services
1 3 (30.00%) Microsoft Azure
1 3 (30.00%) Office 365
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) VoIP
1 1 (10.00%) WAN
Database & Business Intelligence
1 3 (30.00%) MySQL
General
1 4 (40.00%) Marketing
2 1 (10.00%) Telecoms
Job Titles
1 3 (30.00%) Developer
1 3 (30.00%) Consultant
1 3 (30.00%) Technical Consultant
2 2 (20.00%) Service Manager
2 2 (20.00%) PHP Developer
2 2 (20.00%) Solutions Consultant
3 1 (10.00%) Front-End Developer
3 1 (10.00%) Front-End Web Developer
3 1 (10.00%) Designer
3 1 (10.00%) Content Manager
3 1 (10.00%) Social Media Manager
3 1 (10.00%) Pre Sales Consultant
3 1 (10.00%) Delivery Manager
3 1 (10.00%) IT Services Delivery Manager
3 1 (10.00%) Technical Pre Sales Consultant
3 1 (10.00%) IT Services Manager
3 1 (10.00%) Web Designer
3 1 (10.00%) Services Delivery Manager
3 1 (10.00%) Sales Consultant
3 1 (10.00%) Web Developer
Libraries, Frameworks & Software Standards
1 4 (40.00%) HTML
2 3 (30.00%) CSS
2 3 (30.00%) XML
2 3 (30.00%) Ajax
2 3 (30.00%) HTML5
2 3 (30.00%) CSS3
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) Social Media
1 1 (10.00%) Digital Media
1 1 (10.00%) User Experience
Processes & Methodologies
1 3 (30.00%) Service Delivery
1 3 (30.00%) Digital Marketing
1 3 (30.00%) Responsive Web Design
2 2 (20.00%) Service Management
2 2 (20.00%) Supplier Management
3 1 (10.00%) Web Development
3 1 (10.00%) Product Management
3 1 (10.00%) Social Media Marketing
3 1 (10.00%) Change Management
3 1 (10.00%) Web Design
3 1 (10.00%) ITIL
3 1 (10.00%) Benchmarking
3 1 (10.00%) Project Management
3 1 (10.00%) Customer Insight
3 1 (10.00%) Analytics
3 1 (10.00%) Line Management
3 1 (10.00%) Digital Content Management
Programming Languages
1 3 (30.00%) JavaScript
1 3 (30.00%) PHP
2 1 (10.00%) SQL
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 3 (30.00%) Microsoft
1 3 (30.00%) Adobe
2 1 (10.00%) Citrix
2 1 (10.00%) Remedy
2 1 (10.00%) Facebook
2 1 (10.00%) Twitter
2 1 (10.00%) ServiceNow