The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 47 52 62
Rank change year-on-year
+5 +10
Contract jobs requiring a Desktop Support 21 6 6
As % of all contract IT jobs located in Cambridgeshire 2.68% 1.01% 0.73%
As % of the Job Titles category 2.85% 1.08% 0.79%
Number of daily rates quoted 17 3 2
Average daily rate
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£170 £165 £179
Average daily rate % change year-on-year
+3.03% -7.69%
90% offered a daily rate of more than £110 £153 £108
10% offered a daily rate of more than £193 £165 £250
UK excluding London average daily rate £148 £145 £135
% change year-on-year
+1.72% +7.40%
Number of hourly rates quoted 1 1 3
Average hourly rate £14.00 £12.00 £12.42
Average hourly rate % change year-on-year
+16.66% -3.38%
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
736 556 763
As % of all contract IT jobs located in Cambridgeshire 93.88% 93.76% 93.16%
Number of daily rates quoted 443 249 350
Average daily rate £350 £325 £350
Average daily rate % change year-on-year
+7.69% -7.14%
90% offered a daily rate of more than £160 £190 £250
10% offered a daily rate of more than £538 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 54 70 115
Average hourly rate £16.61 £33.50 £29.00
Average hourly rate % change year-on-year
-50.41% +15.51%
90% offered a hourly rate of more than £11.50 £12.00 £10.50
10% offered a hourly rate of more than £43.75 £45.00 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Cambridgeshire

Desktop Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Cambridgeshire region.

Desktop Support Daily Rate Trend in Cambridgeshire

Desktop Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Cambridgeshire region.

Desktop Support Hourly Rate Trend in Cambridgeshire

Desktop Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +12 13 £170 +13.33% 2
Peterborough -6 5 £198 +20.00%
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 19 December 2014, IT contractor jobs across the Cambridgeshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 27 (90.00%) Windows
2 12 (40.00%) Microsoft
2 12 (40.00%) Windows 7
3 10 (33.33%) Active Directory
3 10 (33.33%) Linux
3 10 (33.33%) MS Office
4 9 (30.00%) VMware
5 8 (26.67%) Finance
5 8 (26.67%) CentOS
5 8 (26.67%) Red Hat Enterprise Linux
6 7 (23.33%) Mac OS X
7 6 (20.00%) Windows Server 2008
8 5 (16.67%) Microsoft Certification
8 5 (16.67%) Windows XP
8 5 (16.67%) MS Exchange
8 5 (16.67%) MS Excel
9 4 (13.33%) WAN
9 4 (13.33%) LAN
9 4 (13.33%) ITIL
9 4 (13.33%) Exchange Server 2007
9 4 (13.33%) Security Cleared
10 3 (10.00%) SC Cleared
10 3 (10.00%) Lync
10 3 (10.00%) Exchange Server 2010
10 3 (10.00%) Degree
10 3 (10.00%) Telecoms
10 3 (10.00%) MCP
10 3 (10.00%) TCP/IP
11 2 (6.67%) Citrix
11 2 (6.67%) MCSE

Desktop Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Cambridgeshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) MS Exchange
2 4 (13.33%) Exchange Server 2007
3 3 (10.00%) Lync
3 3 (10.00%) Exchange Server 2010
4 1 (3.33%) Exchange Server 2003
4 1 (3.33%) IBM Notes
Applications
1 10 (33.33%) MS Office
2 5 (16.67%) MS Excel
Business Applications
1 1 (3.33%) Dynamics NAV
Communications & Networking
1 4 (13.33%) WAN
1 4 (13.33%) LAN
2 3 (10.00%) TCP/IP
3 1 (3.33%) Internet
3 1 (3.33%) HTTP
3 1 (3.33%) VoIP
General
1 8 (26.67%) Finance
2 3 (10.00%) Telecoms
3 1 (3.33%) Pharmaceutical
Miscellaneous
1 2 (6.67%) Smartphone
1 2 (6.67%) Video Conferencing
2 1 (3.33%) Analytical Skills
2 1 (3.33%) GIS
Operating Systems
1 27 (90.00%) Windows
2 12 (40.00%) Windows 7
3 10 (33.33%) Linux
4 8 (26.67%) CentOS
4 8 (26.67%) Red Hat Enterprise Linux
5 7 (23.33%) Mac OS X
6 6 (20.00%) Windows Server 2008
7 5 (16.67%) Windows XP
8 2 (6.67%) Windows Vista
9 1 (3.33%) Windows 8
9 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 4 (13.33%) ITIL
2 1 (3.33%) Software Deployment
2 1 (3.33%) Kalman Filter
2 1 (3.33%) Service Delivery
2 1 (3.33%) ITSM
2 1 (3.33%) CRM
Qualifications
1 5 (16.67%) Microsoft Certification
2 4 (13.33%) Security Cleared
3 3 (10.00%) SC Cleared
3 3 (10.00%) Degree
3 3 (10.00%) MCP
4 2 (6.67%) MCSE
4 2 (6.67%) MCDST
5 1 (3.33%) MCTS
System Software
1 10 (33.33%) Active Directory
2 1 (3.33%) VMware Infrastructure
Systems Management
1 2 (6.67%) SCCM
2 1 (3.33%) Systems Management Server (SMS)
Vendors
1 12 (40.00%) Microsoft
2 9 (30.00%) VMware
3 2 (6.67%) Citrix
3 2 (6.67%) Avaya
3 2 (6.67%) Symantec
3 2 (6.67%) Sophos
3 2 (6.67%) Polycom
4 1 (3.33%) McAfee
4 1 (3.33%) Lotus
4 1 (3.33%) Cisco