The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Desktop Support
Rank 50 55 56
Rank change year-on-year
+5 +1
Contract jobs requiring a Desktop Support 12 3 6
As % of all contract IT jobs located in Cambridgeshire 1.77% 0.55% 0.88%
As % of the Job Titles category 1.83% 0.59% 0.97%
Number of daily rates quoted 6 1 1
Average daily rate
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of your Daily Rate
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£115 £150 £268
Average daily rate % change year-on-year
-23.66% -43.92%
UK excluding London average daily rate £155 £140 £140
% change year-on-year
+10.35% -
Number of hourly rates quoted 3 2 4
Average hourly rate £21.00 £12.25 £12.00
Average hourly rate % change year-on-year
+71.42% +2.08%
UK excluding London average hourly rate £14.00 £15.50 £14.69
% change year-on-year
-9.67% +5.51%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
654 506 619
As % of all contract IT jobs located in Cambridgeshire 96.46% 92.84% 90.36%
Number of daily rates quoted 346 237 295
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £525 £475 £425
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 55 56 78
Average hourly rate £16.44 £20.00 £29.00
Average hourly rate % change year-on-year
-17.81% -31.03%
90% offered a hourly rate of more than £12.00 £11.50 £10.50
10% offered a hourly rate of more than £42.50 £45.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Desktop Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Cambridgeshire

Desktop Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Cambridgeshire region.

Desktop Support Daily Rate Trend in Cambridgeshire

Desktop Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Cambridgeshire region.

Desktop Support Hourly Rate Trend in Cambridgeshire

Desktop Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge - - - -
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 27 February 2015, IT contractor jobs across the Cambridgeshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 28 (93.33%) Windows
2 16 (53.33%) Windows 7
3 14 (46.67%) Microsoft
3 14 (46.67%) Active Directory
4 12 (40.00%) VMware
5 10 (33.33%) Linux
5 10 (33.33%) MS Office
5 10 (33.33%) ITIL
6 9 (30.00%) Windows Server 2008
7 8 (26.67%) CentOS
7 8 (26.67%) Red Hat Enterprise Linux
7 8 (26.67%) Microsoft Certification
8 7 (23.33%) Mac OS X
8 7 (23.33%) MS Exchange
9 6 (20.00%) MCP
9 6 (20.00%) Windows XP
9 6 (20.00%) Finance
10 5 (16.67%) Sophos
10 5 (16.67%) MCSE
10 5 (16.67%) TCP/IP
10 5 (16.67%) Windows Server 2003
10 5 (16.67%) Cisco
10 5 (16.67%) Citrix
10 5 (16.67%) Exchange Server 2010
11 4 (13.33%) Windows 8
11 4 (13.33%) SCCM
11 4 (13.33%) Symantec
11 4 (13.33%) LAN
12 3 (10.00%) WAN
12 3 (10.00%) VPN

Desktop Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Cambridgeshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (23.33%) MS Exchange
2 5 (16.67%) Exchange Server 2010
3 2 (6.67%) Blackberry Enterprise Server
3 2 (6.67%) Exchange Server 2003
3 2 (6.67%) Exchange Server 2007
3 2 (6.67%) Lync
Applications
1 10 (33.33%) MS Office
2 3 (10.00%) MS Excel
Business Applications
1 1 (3.33%) Dynamics NAV
Communications & Networking
1 5 (16.67%) TCP/IP
2 4 (13.33%) LAN
3 3 (10.00%) WAN
3 3 (10.00%) VPN
3 3 (10.00%) DNS
4 2 (6.67%) Firewall
4 2 (6.67%) Wireless
4 2 (6.67%) Cisco ASA
5 1 (3.33%) HTTP
5 1 (3.33%) Internet
Database & Business Intelligence
1 2 (6.67%) SQL Server
1 2 (6.67%) SQL Server 2008
General
1 6 (20.00%) Finance
2 2 (6.67%) Telecoms
3 1 (3.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (6.67%) Application Packaging
2 1 (3.33%) X-Windows
Miscellaneous
1 3 (10.00%) Management Information System
1 3 (10.00%) iPhone
1 3 (10.00%) iPad
2 2 (6.67%) Blackberry
3 1 (3.33%) Smartphone
3 1 (3.33%) Video Conferencing
Operating Systems
1 28 (93.33%) Windows
2 16 (53.33%) Windows 7
3 10 (33.33%) Linux
4 9 (30.00%) Windows Server 2008
5 8 (26.67%) CentOS
5 8 (26.67%) Red Hat Enterprise Linux
6 7 (23.33%) Mac OS X
7 6 (20.00%) Windows XP
8 5 (16.67%) Windows Server 2003
9 4 (13.33%) Windows 8
10 3 (10.00%) Windows Server 2012
11 2 (6.67%) Windows Vista
Processes & Methodologies
1 10 (33.33%) ITIL
2 3 (10.00%) CAD
2 3 (10.00%) Project Management
2 3 (10.00%) Service Delivery
2 3 (10.00%) Change Management
2 3 (10.00%) Incident Management
2 3 (10.00%) Problem Management
3 2 (6.67%) Capacity Planning
3 2 (6.67%) Change Control
3 2 (6.67%) Migration
4 1 (3.33%) Software Deployment
4 1 (3.33%) Kalman Filter
4 1 (3.33%) CRM
Programming Languages
1 3 (10.00%) PowerShell
Qualifications
1 8 (26.67%) Microsoft Certification
2 6 (20.00%) MCP
3 5 (16.67%) MCSE
4 3 (10.00%) CCNA
4 3 (10.00%) Citrix Certification
4 3 (10.00%) Cisco Certification
4 3 (10.00%) VMware Certified Professional (VCP)
4 3 (10.00%) Degree
5 2 (6.67%) MCDST
6 1 (3.33%) MCTS
6 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 14 (46.67%) Active Directory
2 3 (10.00%) Terminal Server
2 3 (10.00%) XenApp
2 3 (10.00%) XenDesktop
3 2 (6.67%) Hyper-V
4 1 (3.33%) VMware Infrastructure
Systems Management
1 4 (13.33%) SCCM
2 2 (6.67%) Symantec Endpoint Protection
2 2 (6.67%) Norton AntiVirus
3 1 (3.33%) Systems Management Server (SMS)
Vendors
1 14 (46.67%) Microsoft
2 12 (40.00%) VMware
3 5 (16.67%) Sophos
3 5 (16.67%) Citrix
3 5 (16.67%) Cisco
4 4 (13.33%) Symantec
5 3 (10.00%) Remedy
5 3 (10.00%) Mapinfo
5 3 (10.00%) Adobe
5 3 (10.00%) Wyse
5 3 (10.00%) Google
5 3 (10.00%) MobileIron
6 2 (6.67%) Altiris
6 2 (6.67%) HP
7 1 (3.33%) Avaya
7 1 (3.33%) McAfee
7 1 (3.33%) Polycom