The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 56 56 44
Rank change year-on-year
0 -12
Contract jobs requiring a Desktop Support 12 7 21
As % of all contract IT jobs located in Cambridgeshire 1.43% 0.93% 2.58%
As % of the Job Titles category 1.52% 0.98% 2.72%
Number of daily rates quoted 3 2 4
Average daily rate
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£118 £175 £170
Average daily rate % change year-on-year
-32.85% +2.94%
90% offered a daily rate of more than £112 £171 £128
10% offered a daily rate of more than £180 £179 £209
UK excluding London average daily rate £155 £173 £140
% change year-on-year
-10.14% +23.21%
Number of hourly rates quoted 6 2 7
Average hourly rate £15.88 £14.55 £12.00
Average hourly rate % change year-on-year
+9.10% +21.25%
90% offered a hourly rate of more than £14.75 £12.99 £11.40
10% offered a hourly rate of more than £27.88 £16.11 £18.90
UK excluding London average hourly rate £15.50 £15.00 £14.50
% change year-on-year
+3.33% +3.44%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
791 713 771
As % of all contract IT jobs located in Cambridgeshire 93.94% 94.31% 94.72%
Number of daily rates quoted 465 307 329
Average daily rate £350 £365 £325
Average daily rate % change year-on-year
-4.10% +12.30%
90% offered a daily rate of more than £200 £213 £180
10% offered a daily rate of more than £475 £500 £425
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 82 57 138
Average hourly rate £22.50 £20.75 £31.50
Average hourly rate % change year-on-year
+8.43% -34.12%
90% offered a hourly rate of more than £11.50 £11.00 £11.50
10% offered a hourly rate of more than £39.30 £50.30 £42.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Desktop Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Cambridgeshire

Desktop Support
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Cambridgeshire region.

Desktop Support Daily Rate Trend in Cambridgeshire

Desktop Support
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Cambridgeshire region.

Desktop Support Hourly Rate Trend in Cambridgeshire

Desktop Support
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the Cambridgeshire region over the 3 months to 29 August 2014.

Desktop Support Hourly Rate Histogram in Cambridgeshire

Desktop Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -9 5 £118 - 1
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 29 August 2014, IT contractor jobs across the Cambridgeshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 16 (66.67%) Windows
2 11 (45.83%) Active Directory
3 9 (37.50%) Windows 7
4 8 (33.33%) MS Exchange
5 7 (29.17%) Microsoft
6 5 (20.83%) Finance
6 5 (20.83%) SC Cleared
6 5 (20.83%) Security Cleared
6 5 (20.83%) MS Office
6 5 (20.83%) ITIL
6 5 (20.83%) Exchange Server 2010
7 4 (16.67%) MS Excel
7 4 (16.67%) LAN
7 4 (16.67%) VoIP
7 4 (16.67%) WAN
7 4 (16.67%) Windows XP
8 3 (12.50%) Cisco
8 3 (12.50%) TCP/IP
8 3 (12.50%) Video Conferencing
8 3 (12.50%) Windows Server 2008
8 3 (12.50%) Telecoms
8 3 (12.50%) Altiris
9 2 (8.33%) Smartphone
9 2 (8.33%) iPhone
9 2 (8.33%) Degree
9 2 (8.33%) Application Packaging
9 2 (8.33%) Exchange Server 2007
9 2 (8.33%) SLA
9 2 (8.33%) Citrix
9 2 (8.33%) Avaya

Desktop Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Cambridgeshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (33.33%) MS Exchange
2 5 (20.83%) Exchange Server 2010
3 2 (8.33%) Exchange Server 2007
3 2 (8.33%) Blackberry Enterprise Server
3 2 (8.33%) Lync
4 1 (4.17%) SharePoint
4 1 (4.17%) IBM Notes
4 1 (4.17%) Lotus Domino
4 1 (4.17%) Exchange Server 2003
Applications
1 5 (20.83%) MS Office
2 4 (16.67%) MS Excel
Communications & Networking
1 4 (16.67%) LAN
1 4 (16.67%) VoIP
1 4 (16.67%) WAN
2 3 (12.50%) TCP/IP
3 2 (8.33%) Internet
General
1 5 (20.83%) Finance
2 3 (12.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.33%) Application Packaging
Miscellaneous
1 3 (12.50%) Video Conferencing
2 2 (8.33%) Smartphone
2 2 (8.33%) iPhone
2 2 (8.33%) Blackberry
3 1 (4.17%) GIS
3 1 (4.17%) Client/Server
3 1 (4.17%) Computer Science
Operating Systems
1 16 (66.67%) Windows
2 9 (37.50%) Windows 7
3 4 (16.67%) Windows XP
4 3 (12.50%) Windows Server 2008
5 1 (4.17%) Windows Server 2012
5 1 (4.17%) Windows Server 2003
5 1 (4.17%) Mac OS X
5 1 (4.17%) Linux
5 1 (4.17%) Android
5 1 (4.17%) Apple iOS
Processes & Methodologies
1 5 (20.83%) ITIL
2 1 (4.17%) Performance Monitoring
2 1 (4.17%) Service Delivery
2 1 (4.17%) ITSM
2 1 (4.17%) Project Management
Qualifications
1 5 (20.83%) SC Cleared
1 5 (20.83%) Security Cleared
2 2 (8.33%) Degree
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 11 (45.83%) Active Directory
Systems Management
1 2 (8.33%) Symantec Endpoint Protection
2 1 (4.17%) SCCM
Vendors
1 7 (29.17%) Microsoft
2 3 (12.50%) Cisco
2 3 (12.50%) Altiris
3 2 (8.33%) Citrix
3 2 (8.33%) Avaya
3 2 (8.33%) Apple
3 2 (8.33%) Symantec
4 1 (4.17%) Lotus
4 1 (4.17%) Polycom