East of England Desktop Support Contracts

The table below looks at the demand for the Desktop Support role in IT contracts within the East of England region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Abingdon Aylesbury Banstead Barry Basingstoke Beckenham Belfast Berkshire Birmingham Bootle Bracknell Bradford Brentford Brighton Bristol Bromley Buckinghamshire Buxton Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Chelmsford Cheltenham Chertsey Cheshire Chester City of London County Antrim Coventry Crawley Crewe Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Doncaster Dorking Dorset Dover Durham East Anglia East Midlands East of England East Sussex East Yorkshire Edinburgh Enfield England Epsom Essex Exeter Falkirk Gateshead Gerrards Cross Glasgow Gloucester Gloucestershire Grays Guildford Gwent Halifax Hampshire Harrow Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hitchin Hounslow Hull Huntingdon Inverness Ipswich Isle of Man Kent Kidderminster Kingston Upon Thames Knutsford Lancashire Lancaster Leatherhead Leeds Leicester Leicestershire Liverpool London Loughborough Lowestoft Luton Lutterworth Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Midlothian Milton Keynes Morecambe Motherwell Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Lanarkshire North Wales North West North Yorkshire Northallerton Northamptonshire Northern Ireland Northumberland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Poole Portsmouth Preston Reading Redditch Redhill Renfrewshire Rugby Sandwich Scotland Scottish Borders Sheffield Shropshire Sittingbourne Slough Somerset South East South Wales South West South Yorkshire Southampton St Albans Staffordshire Stevenage Stoke-on-Trent Stratford-upon-Avon Suffolk Sunbury-on-Thames Surrey Swansea Swindon Taunton Telford Templecombe Thames Valley Twickenham Tyne and Wear UK Uxbridge Vale of Glamorgan Wales Warwick Warwickshire Watford Wembley West Kilbride West Midlands West Sussex West Wales West Yorkshire Weston-super-Mare Wiltshire Windlesham Windsor Wirral Woking Wolverhampton Worcester Worcestershire Yorkshire	3 months to 7 Oct 2008	Same period last year
Rank	60	90
Rank change on same period last year	+30
Matching contract IT job ads	79	75
As % of all UK contract IT job ads sampled	0.112 %	0.076 %
As % of the category below	2.468 %	1.650 %
Daily rates quoted	13	15
Average minimum daily rate	£129	£167
Average daily rate	£136	£171
% change on same period last year	-20.65 %
Average maximum daily rate	£143	£175
UK excluding London average daily rate	£160	£168
% change on same period last year	-4.63 %
Hourly rates quoted	34	33
Average minimum hourly rate	£14.71	£15.20
Average hourly rate	£15.72	£16.38
% change on same period last year	-3.99 %
Average maximum hourly rate	£16.73	£17.56
UK excluding London average hourly rate	£15.71	£15.33
% change on same period last year	+2.48 %
Job Titles East of England
Matching contract IT job ads	3201	4545
As % of all UK contract IT job ads sampled	4.549 %	4.590 %
Daily rates quoted	952	1386
Average minimum daily rate	£315	£318
Average daily rate	£336	£335
% change on same period last year	+0.31 %
Average maximum daily rate	£357	£353
UK excluding London average daily rate	£353	£353
% change on same period last year	-0.10 %
Hourly rates quoted	498	714
Average minimum hourly rate	£21.25	£26.06
Average hourly rate	£22.61	£27.45
% change on same period last year	-17.62 %
Average maximum hourly rate	£23.97	£28.84
UK excluding London average hourly rate	£23.69	£25.18
% change on same period last year	-5.93 %
Desktop Support England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Desktop Support across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 7 October 2008.

Desktop Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 7 October 2008.

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Cambridgeshire	+41	35	£133	+33.33 %
Norfolk	-1	14	-	-
Essex	+16	13	£118	-
Suffolk	+16	11	-	-
Hertfordshire	+4	7	£213	+97.67 %
East Anglia	-	1	-	-

Desktop Support England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 94 (62.25 %) Windows 2 62 (41.06 %) Microsoft 3 58 (38.41 %) Windows XP 4 50 (33.11 %) Active Directory 5 48 (31.79 %) MS Office 6 37 (24.50 %) MS Exchange 7 26 (17.22 %) Windows 2000 8 25 (16.56 %) MS Excel 9 24 (15.89 %) Windows Server 2003 10 19 (12.58 %) TCP/IP 11 17 (11.26 %) Microsoft Certification 11 17 (11.26 %) Systems Management Server (SMS) 12 16 (10.60 %) HP 13 15 (9.934 %) Dell 14 14 (9.272 %) Novell

14 14 (9.272 %) Cisco 14 14 (9.272 %) Firewall 15 12 (7.947 %) Lotus Notes 15 12 (7.947 %) ITIL 15 12 (7.947 %) Lotus 16 11 (7.285 %) MCP 16 11 (7.285 %) DNS 17 10 (6.623 %) VPN 17 10 (6.623 %) Citrix 18 9 (5.960 %) Security Cleared 18 9 (5.960 %) MCSE 18 9 (5.960 %) LAN 18 9 (5.960 %) Government 18 9 (5.960 %) Network Design 18 9 (5.960 %) Exchange Server 2007

Desktop Support
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (1.987 %) Application Packaging	Application Platforms 1 37 (24.50 %) MS Exchange 2 12 (7.947 %) Lotus Notes 3 9 (5.960 %) Exchange Server 2007 4 8 (5.298 %) Exchange Server 2003 4 8 (5.298 %) SharePoint 5 3 (1.987 %) Exchange Server 2000 6 2 (1.325 %) Exchange Server 5.5
Applications 1 48 (31.79 %) MS Office 2 25 (16.56 %) MS Excel	Communications & Networking 1 19 (12.58 %) TCP/IP 2 14 (9.272 %) Firewall 3 11 (7.285 %) DNS 4 10 (6.623 %) VPN 5 9 (5.960 %) LAN 5 9 (5.960 %) Cisco PIX 6 5 (3.311 %) Internet 6 5 (3.311 %) WAN 7 4 (2.649 %) DHCP 7 4 (2.649 %) WLAN 8 2 (1.325 %) VoIP 8 2 (1.325 %) SAN 8 2 (1.325 %) Intranet 9 1 (0.662 %) IP Telephony 9 1 (0.662 %) VLAN 9 1 (0.662 %) SMS
Database & Business Intelligence 1 4 (2.649 %) SQL Server 2 3 (1.987 %) Crystal Reports 3 2 (1.325 %) SQL Server 7 3 2 (1.325 %) SQL Server 2005 4 1 (0.662 %) MSDE	Development Applications 1 3 (1.987 %) MSI
General 1 9 (5.960 %) Government 2 3 (1.987 %) Electronics 2 3 (1.987 %) Manufacturing 3 2 (1.325 %) Telecoms 3 2 (1.325 %) Finance 3 2 (1.325 %) Health 4 1 (0.662 %) Retail 4 1 (0.662 %) Pensions 4 1 (0.662 %) Auditing	Miscellaneous 1 7 (4.636 %) Video Conferencing 2 4 (2.649 %) NHS 2 4 (2.649 %) Blackberry 2 4 (2.649 %) PDA 3 1 (0.662 %) Data Protection Act 3 1 (0.662 %) CMDB 3 1 (0.662 %) Clustering 3 1 (0.662 %) EPoS
Operating Systems 1 94 (62.25 %) Windows 2 58 (38.41 %) Windows XP 3 26 (17.22 %) Windows 2000 4 24 (15.89 %) Windows Server 2003 5 8 (5.298 %) Windows NT 5 8 (5.298 %) Windows 2000 Server 6 5 (3.311 %) Windows Vista 7 3 (1.987 %) NetWare 7 3 (1.987 %) Linux 8 1 (0.662 %) UNIX	Processes & Methodologies 1 12 (7.947 %) ITIL 2 9 (5.960 %) Network Design 2 9 (5.960 %) Security Cleared 3 7 (4.636 %) Service Delivery 4 5 (3.311 %) Time Management 5 4 (2.649 %) CTC Cleared 6 3 (1.987 %) Problem Management 7 2 (1.325 %) Migration 7 2 (1.325 %) Data Management 8 1 (0.662 %) Document Management 8 1 (0.662 %) Disaster Recovery 8 1 (0.662 %) PRINCE2 8 1 (0.662 %) Project Management 8 1 (0.662 %) Service Management 8 1 (0.662 %) DV Cleared 8 1 (0.662 %) Data Protection 8 1 (0.662 %) SC Cleared 8 1 (0.662 %) BC Cleared
Programming Languages 1 6 (3.974 %) SQL 2 3 (1.987 %) C	Qualifications 1 17 (11.26 %) Microsoft Certification 2 11 (7.285 %) MCP 3 9 (5.960 %) MCSE 4 2 (1.325 %) MCSA 4 2 (1.325 %) CCNA 4 2 (1.325 %) Cisco Certification 4 2 (1.325 %) ITIL Certification 5 1 (0.662 %) Network+ Certification 5 1 (0.662 %) A+ Certification
Quality Assurance & Compliance 1 4 (2.649 %) SLA	System Software 1 50 (33.11 %) Active Directory 2 2 (1.325 %) VMware ESX 2 2 (1.325 %) Citrix Presentation Server 3 1 (0.662 %) VMware Infrastructure
Systems Management 1 17 (11.26 %) Systems Management Server (SMS) 2 7 (4.636 %) ZENworks 3 6 (3.974 %) Norton AntiVirus 4 5 (3.311 %) OpenView 5 4 (2.649 %) SCCM 6 2 (1.325 %) OVSD	Vendors 1 62 (41.06 %) Microsoft 2 16 (10.60 %) HP 3 15 (9.934 %) Dell 4 14 (9.272 %) Novell 4 14 (9.272 %) Cisco 5 12 (7.947 %) Lotus 6 10 (6.623 %) Citrix 7 7 (4.636 %) McAfee Security 7 7 (4.636 %) VMware 8 6 (3.974 %) Symantec 9 5 (3.311 %) Sophos 9 5 (3.311 %) IBM 10 4 (2.649 %) CheckPoint 11 3 (1.987 %) VERITAS 12 1 (0.662 %) NetApp 12 1 (0.662 %) Compaq 12 1 (0.662 %) Remedy