The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Desktop Support
Rank 84 94 100
Rank change year-on-year
+10 +6
Contract jobs requiring a Desktop Support 44 40 20
As % of all contract IT jobs located in the East of England 1.69% 1.39% 0.88%
As % of the Job Titles category 1.79% 1.49% 0.94%
Number of daily rates quoted 19 11 2
Average daily rate
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£154 £150 £128
Average daily rate % change year-on-year
+2.66% +17.64%
90% offered a daily rate of more than £100 £108 £90
10% offered a daily rate of more than £200 £185 £166
UK excluding London average daily rate £155 £140 £135
% change year-on-year
+10.71% +3.70%
Number of hourly rates quoted 20 21 13
Average hourly rate £15.00 £13.87 £15.00
Average hourly rate % change year-on-year
+8.14% -7.53%
90% offered a hourly rate of more than £11.57 £10.00 £12.00
10% offered a hourly rate of more than £21.00 £28.00 £16.50
UK excluding London average hourly rate £13.87 £15.50 £14.00
% change year-on-year
-10.51% +10.71%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2453 2685 2135
As % of all contract IT jobs located in the East of England 94.31% 93.16% 93.44%
Number of daily rates quoted 1374 1493 1117
Average daily rate £400 £370 £350
Average daily rate % change year-on-year
+8.10% +5.71%
90% offered a daily rate of more than £200 £210 £200
10% offered a daily rate of more than £532 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 234 219 229
Average hourly rate £16.91 £22.00 £18.00
Average hourly rate % change year-on-year
-23.12% +22.22%
90% offered a hourly rate of more than £11.74 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £17.00 £17.00 £17.50
% change year-on-year
- -2.85%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 26 March 2015.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 26 March 2015.

Desktop Support Hourly Rate Histogram in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +5 13 £104 -62.18% 3
Norfolk +1 13 £188 +59.57% 1
Hertfordshire +11 7 - - 1
Bedfordshire -9 5 £100 -
Essex +4 4 £130 -25.14% 1
Suffolk -1 2 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 26 March 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 64 (73.56%) Windows
2 47 (54.02%) Active Directory
3 40 (45.98%) Windows 7
4 36 (41.38%) Microsoft
5 28 (32.18%) MS Office
6 22 (25.29%) ITIL
7 20 (22.99%) Windows XP
8 18 (20.69%) VMware
9 17 (19.54%) Windows Server 2008
10 13 (14.94%) Cisco
10 13 (14.94%) Windows Server 2003
11 12 (13.79%) Microsoft Certification
11 12 (13.79%) MS Exchange
11 12 (13.79%) Linux
12 11 (12.64%) SCCM
13 9 (10.34%) HP
13 9 (10.34%) DNS
13 9 (10.34%) TCP/IP
13 9 (10.34%) Mac OS X
14 8 (9.20%) CentOS
14 8 (9.20%) Red Hat Enterprise Linux
14 8 (9.20%) Exchange Server 2010
14 8 (9.20%) SLA
14 8 (9.20%) Citrix
14 8 (9.20%) MCP
14 8 (9.20%) LAN
14 8 (9.20%) MS Excel
14 8 (9.20%) Finance
15 7 (8.05%) Wyse
15 7 (8.05%) Android

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 26 March 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (13.79%) MS Exchange
2 8 (9.20%) Exchange Server 2010
3 4 (4.60%) IBM Notes
4 3 (3.45%) Blackberry Enterprise Server
4 3 (3.45%) Exchange Server 2007
5 2 (2.30%) Lync
5 2 (2.30%) Exchange Server 2003
6 1 (1.15%) SharePoint
Applications
1 28 (32.18%) MS Office
2 8 (9.20%) MS Excel
3 2 (2.30%) Adobe Creative Suite
4 1 (1.15%) MS Project
4 1 (1.15%) MS Visio
4 1 (1.15%) Acrobat
Business Applications
1 1 (1.15%) Dynamics NAV
Cloud Services
1 1 (1.15%) Google Apps
Communications & Networking
1 9 (10.34%) DNS
1 9 (10.34%) TCP/IP
2 8 (9.20%) LAN
3 6 (6.90%) DHCP
4 5 (5.75%) WAN
5 4 (4.60%) VPN
6 3 (3.45%) Wireless
6 3 (3.45%) IP Telephony
7 2 (2.30%) Firewall
7 2 (2.30%) VLAN
7 2 (2.30%) Cisco ASA
7 2 (2.30%) Internet
7 2 (2.30%) SAN
8 1 (1.15%) HTTP
Database & Business Intelligence
1 2 (2.30%) SQL Server 2008
1 2 (2.30%) SQL Server
Development Applications
1 1 (1.15%) JIRA
General
1 8 (9.20%) Finance
2 2 (2.30%) Telecoms
3 1 (1.15%) Pharmaceutical
3 1 (1.15%) Local Government
3 1 (1.15%) Legal
3 1 (1.15%) Manufacturing
3 1 (1.15%) Banking
Libraries, Frameworks & Software Standards
1 2 (2.30%) Application Packaging
2 1 (1.15%) X-Windows
Miscellaneous
1 7 (8.05%) NHS
2 6 (6.90%) Blackberry
3 3 (3.45%) iPhone
3 3 (3.45%) Management Information System
3 3 (3.45%) iPad
4 2 (2.30%) Smartphone
5 1 (1.15%) Video Conferencing
5 1 (1.15%) Mobile Computing
Operating Systems
1 64 (73.56%) Windows
2 40 (45.98%) Windows 7
3 20 (22.99%) Windows XP
4 17 (19.54%) Windows Server 2008
5 13 (14.94%) Windows Server 2003
6 12 (13.79%) Linux
7 9 (10.34%) Mac OS X
8 8 (9.20%) CentOS
8 8 (9.20%) Red Hat Enterprise Linux
9 7 (8.05%) Android
9 7 (8.05%) Windows Server 2012
10 5 (5.75%) Windows 8
11 4 (4.60%) Apple iOS
11 4 (4.60%) Windows Vista
12 3 (3.45%) Windows 2000
12 3 (3.45%) Windows 2000 Server
13 1 (1.15%) UNIX
Processes & Methodologies
1 22 (25.29%) ITIL
2 6 (6.90%) Project Management
3 5 (5.75%) Migration
3 5 (5.75%) Incident Management
4 3 (3.45%) CAD
4 3 (3.45%) Problem Management
4 3 (3.45%) Service Delivery
4 3 (3.45%) Change Management
5 2 (2.30%) Capacity Planning
5 2 (2.30%) Change Control
6 1 (1.15%) CRM
6 1 (1.15%) Logistics
6 1 (1.15%) Software Deployment
6 1 (1.15%) Kalman Filter
Programming Languages
1 6 (6.90%) SQL
2 3 (3.45%) PowerShell
Qualifications
1 12 (13.79%) Microsoft Certification
2 8 (9.20%) MCP
3 7 (8.05%) CCNA
3 7 (8.05%) Cisco Certification
4 6 (6.90%) MCSE
5 3 (3.45%) Citrix Certification
5 3 (3.45%) Degree
5 3 (3.45%) VMware Certified Professional (VCP)
6 2 (2.30%) Security Cleared
6 2 (2.30%) MCDST
7 1 (1.15%) CCNP
7 1 (1.15%) MCTS
Quality Assurance & Compliance
1 8 (9.20%) SLA
System Software
1 47 (54.02%) Active Directory
2 6 (6.90%) XenApp
3 3 (3.45%) Terminal Server
3 3 (3.45%) VMware Infrastructure
3 3 (3.45%) XenDesktop
4 2 (2.30%) Hyper-V
4 2 (2.30%) VMware ESXi
Systems Management
1 11 (12.64%) SCCM
2 2 (2.30%) Symantec Endpoint Protection
2 2 (2.30%) Systems Management Server (SMS)
2 2 (2.30%) Norton AntiVirus
Vendors
1 36 (41.38%) Microsoft
2 18 (20.69%) VMware
3 13 (14.94%) Cisco
4 9 (10.34%) HP
5 8 (9.20%) Citrix
6 7 (8.05%) Wyse
7 6 (6.90%) Apple
7 6 (6.90%) Adobe
8 5 (5.75%) Sophos
9 4 (4.60%) Google
9 4 (4.60%) Symantec
9 4 (4.60%) Lotus
9 4 (4.60%) Dell
10 3 (3.45%) Remedy
10 3 (3.45%) Mapinfo
10 3 (3.45%) MobileIron
11 2 (2.30%) Altiris
11 2 (2.30%) LANDesk
12 1 (1.15%) SmartStream
12 1 (1.15%) Avaya
Cambridge
Interquest - Sand Resources
Rate: £15 - £16 per hour
Posted: 2 days ago
Cambridge
Interquest - ITQ Financial - Tunbridge Wells
Rate: £16 - £18 per hour
Posted: 15 days ago
Cambridgeshire
Northgate Public Services
Rate: Competitive
Posted: 20 days ago