The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Desktop Support
Rank 104 97 99
Rank change year-on-year
-7 +2
Contract jobs requiring a Desktop Support 17 38 33
As % of all contract IT jobs located in the East of England 0.759% 1.257% 1.200%
As % of the Job Titles category 0.808% 1.343% 1.277%
Number of daily rates quoted 5 8 3
Average daily rate £160 £120 £170
Average daily rate % change year-on-year
+33.33% -29.41%
UK excluding London average daily rate £150 £138 £150
% change year-on-year
+9.09% -8.33%
Number of hourly rates quoted 4 16 14
Average hourly rate £12.75 £12.00 £15.25
Average hourly rate % change year-on-year
+6.25% -21.31%
90% offered a hourly rate of more than £10.95 £10.75 £13.50
10% offered a hourly rate of more than £15.25 £17.00 £16.70
UK excluding London average hourly rate £14.09 £15.50 £14.50
% change year-on-year
-9.12% +6.89%
All Job Titles
East of England
Contract IT job ads with a match in the
Job Titles category
2105 2829 2584
As % of all contract IT jobs located in the East of England 93.97% 93.55% 94.00%
Number of daily rates quoted 1087 1319 1154
Average daily rate £340 £338 £340
Average daily rate % change year-on-year
+0.74% -0.73%
90% offered a daily rate of more than £200 £190 £188
10% offered a daily rate of more than £460 £451 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 237 328 325
Average hourly rate £25.00 £22.00 £17.50
Average hourly rate % change year-on-year
+13.63% +25.71%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.50 £40.50 £37.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Desktop Support Jobs Demand Trend

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

East of England Desktop Support Daily Rate Trend

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

East of England Desktop Support Hourly Rate Trend

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cambridgeshire +3 7 £165 +50.00% 2
Suffolk +12 3 £80 -64.44% 1
Essex -10 3 £160 +45.45%
Hertfordshire +15 2 - - 1
Bedfordshire +4 2 £100 - 1
Norfolk - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 28 (82.35%) Windows
2 16 (47.06%) Active Directory
3 15 (44.12%) Microsoft
3 15 (44.12%) Windows 7
4 11 (32.35%) Windows XP
5 8 (23.53%) MS Excel
5 8 (23.53%) MS Exchange
5 8 (23.53%) MS Office
6 6 (17.65%) Citrix
7 5 (14.71%) Wi-Fi
7 5 (14.71%) Finance
7 5 (14.71%) Cisco
7 5 (14.71%) VPN
7 5 (14.71%) Mac OS X
7 5 (14.71%) VoIP
7 5 (14.71%) iPad
7 5 (14.71%) iPhone
8 4 (11.76%) Blackberry
9 3 (8.824%) Blackberry Enterprise Server
9 3 (8.824%) LAN
9 3 (8.824%) Windows 2000
9 3 (8.824%) Apple
9 3 (8.824%) Microsoft Certification
9 3 (8.824%) SCCM
9 3 (8.824%) MS PowerPoint
10 2 (5.882%) Degree
10 2 (5.882%) Spreadsheet
10 2 (5.882%) SLA
10 2 (5.882%) Windows Server 2003
10 2 (5.882%) MCSE

Desktop Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (23.53%) MS Exchange
2 3 (8.824%) Blackberry Enterprise Server
3 1 (2.941%) Exchange Server 2003
3 1 (2.941%) Exchange Server 2007
3 1 (2.941%) Lync
3 1 (2.941%) SharePoint
Applications
1 8 (23.53%) MS Office
1 8 (23.53%) MS Excel
2 3 (8.824%) MS PowerPoint
3 2 (5.882%) Spreadsheet
4 1 (2.941%) Office 365
4 1 (2.941%) MS Visio
Business Applications
1 1 (2.941%) Agresso
1 1 (2.941%) CODA-Financials
Communications & Networking
1 5 (14.71%) VPN
1 5 (14.71%) VoIP
1 5 (14.71%) Wi-Fi
2 3 (8.824%) LAN
3 2 (5.882%) WAN
4 1 (2.941%) TCP/IP
4 1 (2.941%) SAN
4 1 (2.941%) Internet
4 1 (2.941%) Firewall
Database & Business Intelligence
1 1 (2.941%) SQL Server
1 1 (2.941%) MS Access
General
1 5 (14.71%) Finance
2 2 (5.882%) Legal
2 2 (5.882%) Banking
2 2 (5.882%) Telecoms
3 1 (2.941%) Back Office
3 1 (2.941%) Local Government
Miscellaneous
1 5 (14.71%) iPhone
1 5 (14.71%) iPad
2 4 (11.76%) Blackberry
3 1 (2.941%) Smartphone
3 1 (2.941%) PDA
3 1 (2.941%) Mobile Computing
3 1 (2.941%) NHS
Operating Systems
1 28 (82.35%) Windows
2 15 (44.12%) Windows 7
3 11 (32.35%) Windows XP
4 5 (14.71%) Mac OS X
5 3 (8.824%) Windows 2000
6 2 (5.882%) Windows Server 2003
7 1 (2.941%) Windows Vista
7 1 (2.941%) Android
7 1 (2.941%) Windows Server 2008
7 1 (2.941%) Windows 2000 Server
7 1 (2.941%) Apple iOS
7 1 (2.941%) Windows 8
Processes & Methodologies
1 2 (5.882%) ITIL
1 2 (5.882%) Service Delivery
2 1 (2.941%) Migration
2 1 (2.941%) Software Deployment
Programming Languages
1 1 (2.941%) SQL
Qualifications
1 3 (8.824%) Microsoft Certification
2 2 (5.882%) MCSE
2 2 (5.882%) Degree
3 1 (2.941%) MCP
3 1 (2.941%) MCSA
3 1 (2.941%) MCDST
Quality Assurance & Compliance
1 2 (5.882%) SLA
System Software
1 16 (47.06%) Active Directory
2 1 (2.941%) Terminal Server
2 1 (2.941%) vSphere
Systems Management
1 3 (8.824%) SCCM
2 1 (2.941%) ZENworks
Vendors
1 15 (44.12%) Microsoft
2 6 (17.65%) Citrix
3 5 (14.71%) Cisco
4 3 (8.824%) Apple
5 2 (5.882%) Sophos
6 1 (2.941%) VMware
6 1 (2.941%) CODA
6 1 (2.941%) Novell
6 1 (2.941%) HP
6 1 (2.941%) Dell
Cambridgeshire
My client has an urgent requirement for someone to provide 1st - 3rd Line Desktop Support who has an excellent knowledge of Windows XP / 7, Microsoft Office 2010, Windows...
Senitor Associates
Rate: £13 - £20 per hour
Posted: 14 June 2013
Luton, South East
Exchange e-mail system, Agresso ,Workmate - Microsoft Server technologies: Windows 2000 Server, Windows 2003 Server, SQL Server, Exchange (E-mail services) - Microsoft Desktop technologies: Windows 2000, Windows XP,...
Hays Specialist Recruitment Ltd
Rate: Negotiable
Posted: 14 June 2013
View Desktop Support jobs Nationwide