The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 114 98 102
Rank change year-on-year
-16 +4
Contract jobs requiring a Desktop Support 27 21 39
As % of all contract IT jobs located in the East of England 0.94% 0.90% 1.34%
As % of the Job Titles category 1.02% 0.96% 1.43%
Number of daily rates quoted 7 3 8
Average daily rate
Keep up to 90%
of your Daily Rate
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£118 £160 £120
Average daily rate % change year-on-year
-26.56% +33.33%
90% offered a daily rate of more than £105 £112 £110
10% offered a daily rate of more than £176 £160 £156
UK excluding London average daily rate £170 £160 £140
% change year-on-year
+6.25% +14.28%
Number of hourly rates quoted 10 12 16
Average hourly rate £14.25 £15.00 £12.21
Average hourly rate % change year-on-year
-5.00% +22.85%
90% offered a hourly rate of more than £12.00 £12.18 £10.75
10% offered a hourly rate of more than £16.00 £26.00 £17.75
UK excluding London average hourly rate £15.00 £15.00 £15.00
Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2636 2188 2727
As % of all contract IT jobs located in the East of England 92.07% 94.23% 94.03%
Number of daily rates quoted 1522 1113 1296
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £200 £200 £175
10% offered a daily rate of more than £475 £470 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 224 247 345
Average hourly rate £17.00 £22.66 £29.00
Average hourly rate % change year-on-year
-24.97% -21.86%
90% offered a hourly rate of more than £10.50 £11.00 £11.98
10% offered a hourly rate of more than £38.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
Desktop Support
England

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 10 July 2014.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -3 12 £118 -26.56% 1
Essex +5 8 £160 -
Hertfordshire +4 4 £98 - 2
Norfolk - - - - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 10 July 2014, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 45 (63.38%) Windows
2 32 (45.07%) Active Directory
3 26 (36.62%) Windows 7
4 24 (33.80%) Microsoft
5 16 (22.54%) Windows XP
5 16 (22.54%) MS Office
6 12 (16.90%) MS Exchange
7 11 (15.49%) Security Cleared
8 10 (14.08%) SC Cleared
9 9 (12.68%) Citrix
9 9 (12.68%) SLA
9 9 (12.68%) Finance
10 8 (11.27%) MS Excel
10 8 (11.27%) Apple
11 7 (9.86%) Blackberry
11 7 (9.86%) LAN
11 7 (9.86%) WAN
12 6 (8.45%) VoIP
12 6 (8.45%) ITIL
12 6 (8.45%) Windows Server 2008
13 5 (7.04%) SCCM
13 5 (7.04%) TCP/IP
13 5 (7.04%) Blackberry Enterprise Server
13 5 (7.04%) iPhone
13 5 (7.04%) Exchange Server 2010
14 4 (5.63%) Android
14 4 (5.63%) Windows Server 2012
14 4 (5.63%) Service Delivery
14 4 (5.63%) Cisco
14 4 (5.63%) Migration

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 10 July 2014, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.90%) MS Exchange
2 5 (7.04%) Blackberry Enterprise Server
2 5 (7.04%) Exchange Server 2010
3 2 (2.82%) Lotus Domino
3 2 (2.82%) SharePoint
3 2 (2.82%) Exchange Server 2003
3 2 (2.82%) Exchange Server 2007
3 2 (2.82%) Lync
4 1 (1.41%) IBM Notes
Applications
1 16 (22.54%) MS Office
2 8 (11.27%) MS Excel
3 1 (1.41%) Spreadsheet
Business Applications
1 2 (2.82%) Dynamics CRM
Communications & Networking
1 7 (9.86%) LAN
1 7 (9.86%) WAN
2 6 (8.45%) VoIP
3 5 (7.04%) TCP/IP
4 3 (4.23%) VPN
4 3 (4.23%) Internet
5 2 (2.82%) Wi-Fi
5 2 (2.82%) DNS
6 1 (1.41%) Intranet
6 1 (1.41%) DHCP
6 1 (1.41%) IP Telephony
6 1 (1.41%) VLAN
6 1 (1.41%) RFID
6 1 (1.41%) Firewall
Database & Business Intelligence
1 1 (1.41%) SQL Server
1 1 (1.41%) MS Access
1 1 (1.41%) Cognos Impromptu
General
1 9 (12.68%) Finance
2 3 (4.23%) Legal
2 3 (4.23%) Telecoms
2 3 (4.23%) Banking
3 2 (2.82%) Manufacturing
4 1 (1.41%) Retail
4 1 (1.41%) Multimedia
4 1 (1.41%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.82%) Application Packaging
2 1 (1.41%) ODBC
Miscellaneous
1 7 (9.86%) Blackberry
2 5 (7.04%) iPhone
3 3 (4.23%) Video Conferencing
4 2 (2.82%) Smartphone
4 2 (2.82%) NHS
5 1 (1.41%) Client/Server
5 1 (1.41%) AS400
5 1 (1.41%) Replication
5 1 (1.41%) PDA
5 1 (1.41%) Computer Science
5 1 (1.41%) iPad
Operating Systems
1 45 (63.38%) Windows
2 26 (36.62%) Windows 7
3 16 (22.54%) Windows XP
4 6 (8.45%) Windows Server 2008
5 4 (5.63%) Android
5 4 (5.63%) Windows Server 2012
6 3 (4.23%) Mac OS X
7 2 (2.82%) Windows Server 2003
8 1 (1.41%) Windows Vista
8 1 (1.41%) Linux
8 1 (1.41%) Windows 2000
8 1 (1.41%) Apple iOS
8 1 (1.41%) Windows 8
Processes & Methodologies
1 6 (8.45%) ITIL
2 4 (5.63%) Migration
2 4 (5.63%) Service Delivery
3 3 (4.23%) Data Migration
4 2 (2.82%) Disaster Recovery
4 2 (2.82%) Software Deployment
4 2 (2.82%) Performance Monitoring
4 2 (2.82%) Asset Management
4 2 (2.82%) CRM
5 1 (1.41%) ERP
5 1 (1.41%) Project Management
5 1 (1.41%) Service Management
5 1 (1.41%) Problem Management
5 1 (1.41%) User Acceptance Testing
5 1 (1.41%) ITSM
5 1 (1.41%) Data Entry
5 1 (1.41%) Root Cause Analysis
Programming Languages
1 1 (1.41%) SQL
Qualifications
1 11 (15.49%) Security Cleared
2 10 (14.08%) SC Cleared
3 2 (2.82%) Degree
4 1 (1.41%) MCP
4 1 (1.41%) MCSE
4 1 (1.41%) Microsoft Certification
4 1 (1.41%) MCITP
Quality Assurance & Compliance
1 9 (12.68%) SLA
2 1 (1.41%) QA
System Software
1 32 (45.07%) Active Directory
2 2 (2.82%) VMware Infrastructure
3 1 (1.41%) Citrix Presentation Server
Systems Management
1 5 (7.04%) SCCM
2 2 (2.82%) Symantec Endpoint Protection
3 1 (1.41%) Systems Management Server (SMS)
3 1 (1.41%) Norton AntiVirus
3 1 (1.41%) Backup Exec
Vendors
1 24 (33.80%) Microsoft
2 9 (12.68%) Citrix
3 8 (11.27%) Apple
4 4 (5.63%) Cisco
5 3 (4.23%) Symantec
5 3 (4.23%) Altiris
6 2 (2.82%) VMware
6 2 (2.82%) Avaya
7 1 (1.41%) Lotus
7 1 (1.41%) Sage
7 1 (1.41%) IBM
7 1 (1.41%) Dell
7 1 (1.41%) Polycom
7 1 (1.41%) McAfee
Watford
Interquest - Sand Resources
Rate: £13 - £15 per hour
Posted: Yesterday
Norwich, Norfolk
Allied Worldwide
Posted: 27 days ago