The statistics below represent IT contracts advertised across the East of England region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Desktop Support
Rank 99 97 112
Rank change year-on-year
-2 +15
Contract jobs requiring a Desktop Support 34 47 38
As % of all contract IT jobs located in the East of England 1.34% 1.60% 1.30%
As % of the Job Titles category 1.40% 1.67% 1.39%
Number of daily rates quoted 19 25 10
Median daily rate £125 £171 £120
Median daily rate % change year-on-year
-27.00% +42.70%
90% offered a daily rate of more than £90 £120 £109
10% offered a daily rate of more than £192 £238 £173
UK excluding London median daily rate £155 £160 £170
% change year-on-year
-3.12% -5.88%
Number of hourly rates quoted 7 13 13
Median hourly rate £17.50 £13.25 £14.00
Median hourly rate % change year-on-year
+32.07% -5.35%
90% offered a hourly rate of more than £13.90 £9.00 £12.00
10% offered a hourly rate of more than £20.40 £18.60 £16.00
UK excluding London median hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2430 2806 2743
As % of all contract IT jobs located in the East of England 95.97% 95.34% 94.20%
Number of daily rates quoted 1383 1674 1565
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £165 £200 £200
10% offered a daily rate of more than £530 £500 £475
UK excluding London median daily rate £400 £370 £350
% change year-on-year
+8.10% +5.71%
Number of hourly rates quoted 198 241 229
Median hourly rate £17.50 £17.50 £16.50
Median hourly rate % change year-on-year
- +6.06%
90% offered a hourly rate of more than £12.00 £10.50 £11.00
10% offered a hourly rate of more than £40.23 £41.12 £36.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Desktop Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 28 June 2016.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +18 14 £115 -25.80% 2
Hertfordshire +5 8 £195 +62.50%
Norfolk +1 7 £119 -32.28% 1
Bedfordshire +6 3 £133 -33.75%
Essex -3 1 - -
Suffolk -7 1 - - 2
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 June 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Desktop Support in the job title.

1 51 (77.27%) Windows
2 37 (56.06%) Windows 7
3 34 (51.52%) Active Directory
4 30 (45.45%) Microsoft
5 27 (40.91%) MS Office
6 20 (30.30%) SCCM
7 19 (28.79%) Windows 8
8 18 (27.27%) ITIL
9 17 (25.76%) SLA
10 14 (21.21%) MS Excel
11 11 (16.67%) Apple
12 10 (15.15%) Microsoft Certification
13 9 (13.64%) Windows XP
14 8 (12.12%) Citrix
14 8 (12.12%) Service Delivery
14 8 (12.12%) Windows Server
15 7 (10.61%) Apple iOS
15 7 (10.61%) Office 365
15 7 (10.61%) Software Deployment
15 7 (10.61%) Driving Licence
15 7 (10.61%) Systems Management Server (SMS)
15 7 (10.61%) Symantec
15 7 (10.61%) DNS
15 7 (10.61%) MCSE
15 7 (10.61%) MCP
15 7 (10.61%) Windows Server 2008
15 7 (10.61%) Windows Vista
16 6 (9.09%) Information Security
16 6 (9.09%) MS Exchange
16 6 (9.09%) Mac OS

Desktop Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.09%) MS Exchange
2 4 (6.06%) Blackberry Enterprise Server
3 2 (3.03%) Exchange Server 2010
3 2 (3.03%) IBM Domino
3 2 (3.03%) IBM Notes
3 2 (3.03%) SharePoint
4 1 (1.52%) Exchange Server 2000
4 1 (1.52%) SharePoint 2010
4 1 (1.52%) Skype for Business
Applications
1 27 (40.91%) MS Office
2 14 (21.21%) MS Excel
3 1 (1.52%) MS PowerPoint
Business Applications
1 1 (1.52%) assyst
Cloud Services
1 7 (10.61%) Office 365
2 3 (4.55%) OneDrive
Communications & Networking
1 7 (10.61%) DNS
2 4 (6.06%) LAN
2 4 (6.06%) WAN
3 3 (4.55%) IP Telephony
3 3 (4.55%) TCP/IP
3 3 (4.55%) VPN
4 2 (3.03%) DHCP
4 2 (3.03%) Internet
4 2 (3.03%) SAN
5 1 (1.52%) Cisco IOS
5 1 (1.52%) iSCSI
5 1 (1.52%) MPLS
5 1 (1.52%) Skype
5 1 (1.52%) VLAN
5 1 (1.52%) VoIP
5 1 (1.52%) WebEx
Database & Business Intelligence
1 1 (1.52%) Crystal Reports
1 1 (1.52%) SQL Server
General
1 5 (7.58%) Finance
2 3 (4.55%) Local Government
3 1 (1.52%) Advertising
3 1 (1.52%) Back Office
3 1 (1.52%) Manufacturing
3 1 (1.52%) Retail
Miscellaneous
1 7 (10.61%) Driving Licence
2 5 (7.58%) Analytical Skills
3 4 (6.06%) Blackberry
4 2 (3.03%) Mathematics
5 1 (1.52%) CMDB
5 1 (1.52%) Data Centre
5 1 (1.52%) Management Information System
5 1 (1.52%) NHS
5 1 (1.52%) PDA
5 1 (1.52%) Statistics
5 1 (1.52%) Video Conferencing
Operating Systems
1 51 (77.27%) Windows
2 37 (56.06%) Windows 7
3 19 (28.79%) Windows 8
4 9 (13.64%) Windows XP
5 8 (12.12%) Windows Server
6 7 (10.61%) Apple iOS
6 7 (10.61%) Windows Server 2008
6 7 (10.61%) Windows Vista
7 6 (9.09%) Mac OS
8 5 (7.58%) Windows 10
9 4 (6.06%) Android
9 4 (6.06%) Windows Server 2012
10 2 (3.03%) Mac OS X
11 1 (1.52%) CentOS
11 1 (1.52%) Linux
11 1 (1.52%) Red Hat Enterprise Linux
11 1 (1.52%) Ubuntu
11 1 (1.52%) Unix
Processes & Methodologies
1 18 (27.27%) ITIL
2 8 (12.12%) Service Delivery
3 7 (10.61%) Software Deployment
4 6 (9.09%) Information Security
5 4 (6.06%) Application Packaging
6 3 (4.55%) Incident Management
6 3 (4.55%) ITIL V3
6 3 (4.55%) ITSM
7 2 (3.03%) Change Management
7 2 (3.03%) Service Management
8 1 (1.52%) Asset Management
8 1 (1.52%) Business Intelligence
8 1 (1.52%) Capacity Planning
8 1 (1.52%) Configuration Management
8 1 (1.52%) Continuous Improvement
8 1 (1.52%) Data Entry
8 1 (1.52%) High Availability
8 1 (1.52%) Migration
8 1 (1.52%) Project Management
8 1 (1.52%) Validation
Programming Languages
1 2 (3.03%) C
1 2 (3.03%) SQL
2 1 (1.52%) PowerShell
Qualifications
1 10 (15.15%) Microsoft Certification
2 7 (10.61%) MCP
2 7 (10.61%) MCSE
3 3 (4.55%) Degree
4 2 (3.03%) A+ Certification
4 2 (3.03%) MCSA
5 1 (1.52%) MCITP
5 1 (1.52%) Security Cleared
Quality Assurance & Compliance
1 17 (25.76%) SLA
System Software
1 34 (51.52%) Active Directory
2 4 (6.06%) XenDesktop
3 1 (1.52%) Virtual Machines
3 1 (1.52%) VMware Infrastructure
3 1 (1.52%) vSphere
3 1 (1.52%) Xen
3 1 (1.52%) XenApp
3 1 (1.52%) XenServer
Systems Management
1 20 (30.30%) SCCM
2 7 (10.61%) Systems Management Server (SMS)
3 4 (6.06%) Symantec Endpoint Protection
4 3 (4.55%) Norton AntiVirus
5 2 (3.03%) WSUS
6 1 (1.52%) SCOM
6 1 (1.52%) XenMobile
Vendors
1 30 (45.45%) Microsoft
2 11 (16.67%) Apple
3 8 (12.12%) Citrix
4 7 (10.61%) Symantec
5 3 (4.55%) Altiris
5 3 (4.55%) Avaya
5 3 (4.55%) HP
6 2 (3.03%) Dell
6 2 (3.03%) IBM
6 2 (3.03%) Lotus
7 1 (1.52%) Cisco
7 1 (1.52%) Computacenter
7 1 (1.52%) Google
7 1 (1.52%) Red Hat
7 1 (1.52%) Veeam
7 1 (1.52%) VMware
7 1 (1.52%) Wyse
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