The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Desktop Support
Rank 82 99 96
Rank change year-on-year
+17 -3
Contract jobs requiring a Desktop Support 46 34 20
As % of all contract IT jobs located in the East of England 1.82% 1.33% 0.87%
As % of the Job Titles category 1.93% 1.42% 0.94%
Number of daily rates quoted 22 12 1
Average daily rate
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£150 £136 £268
Average daily rate % change year-on-year
+9.72% -49.06%
UK excluding London average daily rate £155 £140 £140
% change year-on-year
+10.35% -
Number of hourly rates quoted 19 16 12
Average hourly rate £15.00 £14.31 £15.00
Average hourly rate % change year-on-year
+4.82% -4.60%
90% offered a hourly rate of more than £13.40 £10.75 £11.10
10% offered a hourly rate of more than £21.00 £126.25 £16.50
UK excluding London average hourly rate £14.00 £15.50 £14.69
% change year-on-year
-9.67% +5.51%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2386 2393 2135
As % of all contract IT jobs located in the East of England 94.50% 93.26% 93.23%
Number of daily rates quoted 1382 1320 1103
Average daily rate £388 £370 £350
Average daily rate % change year-on-year
+4.72% +5.71%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £540 £500 £495
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 223 218 228
Average hourly rate £19.50 £20.00 £21.50
Average hourly rate % change year-on-year
-2.50% -6.97%
90% offered a hourly rate of more than £11.35 £11.50 £10.60
10% offered a hourly rate of more than £40.00 £44.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 27 February 2015.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +5 12 £115 -23.66%
Norfolk -1 12 £188 +63.04%
Essex +9 7 £130 -27.65% 1
Hertfordshire +15 6 - - 2
Bedfordshire -9 6 £100 -
Suffolk +4 3 £120 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 64 (71.91%) Windows
2 49 (55.06%) Active Directory
3 38 (42.70%) Microsoft
3 38 (42.70%) Windows 7
4 28 (31.46%) MS Office
5 24 (26.97%) ITIL
6 22 (24.72%) Windows XP
7 16 (17.98%) VMware
8 15 (16.85%) Windows Server 2008
9 13 (14.61%) SCCM
9 13 (14.61%) MS Exchange
9 13 (14.61%) Microsoft Certification
10 12 (13.48%) Windows Server 2003
11 11 (12.36%) Linux
11 11 (12.36%) Cisco
11 11 (12.36%) Finance
12 10 (11.24%) MS Excel
13 9 (10.11%) Mac OS X
13 9 (10.11%) Exchange Server 2010
14 8 (8.99%) CentOS
14 8 (8.99%) Red Hat Enterprise Linux
14 8 (8.99%) NHS
14 8 (8.99%) MCP
14 8 (8.99%) DNS
14 8 (8.99%) SLA
15 7 (7.87%) HP
15 7 (7.87%) Citrix
15 7 (7.87%) MCSE
15 7 (7.87%) LAN
16 6 (6.74%) IBM Notes

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 February 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (14.61%) MS Exchange
2 9 (10.11%) Exchange Server 2010
3 6 (6.74%) IBM Notes
4 4 (4.49%) Exchange Server 2007
5 3 (3.37%) Blackberry Enterprise Server
6 2 (2.25%) Exchange Server 2003
6 2 (2.25%) Lync
Applications
1 28 (31.46%) MS Office
2 10 (11.24%) MS Excel
3 2 (2.25%) Adobe Creative Suite
4 1 (1.12%) MS Project
4 1 (1.12%) MS Visio
4 1 (1.12%) Acrobat
4 1 (1.12%) MS PowerPoint
Business Applications
1 1 (1.12%) Dynamics NAV
Cloud Services
1 1 (1.12%) Google Apps
Communications & Networking
1 8 (8.99%) DNS
2 7 (7.87%) LAN
3 6 (6.74%) TCP/IP
4 5 (5.62%) DHCP
5 4 (4.49%) WAN
5 4 (4.49%) VPN
6 3 (3.37%) Firewall
6 3 (3.37%) IP Telephony
7 2 (2.25%) VLAN
7 2 (2.25%) Cisco ASA
7 2 (2.25%) Wireless
7 2 (2.25%) SAN
7 2 (2.25%) Internet
8 1 (1.12%) HTTP
Database & Business Intelligence
1 2 (2.25%) SQL Server
1 2 (2.25%) SQL Server 2008
Development Applications
1 1 (1.12%) JIRA
General
1 11 (12.36%) Finance
2 3 (3.37%) Telecoms
3 2 (2.25%) Banking
4 1 (1.12%) Local Government
4 1 (1.12%) Pharmaceutical
4 1 (1.12%) Legal
4 1 (1.12%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.25%) Application Packaging
2 1 (1.12%) X-Windows
Miscellaneous
1 8 (8.99%) NHS
2 6 (6.74%) Blackberry
3 3 (3.37%) Management Information System
3 3 (3.37%) iPhone
3 3 (3.37%) iPad
4 2 (2.25%) Smartphone
5 1 (1.12%) Video Conferencing
5 1 (1.12%) Mobile Computing
5 1 (1.12%) Analytical Skills
Operating Systems
1 64 (71.91%) Windows
2 38 (42.70%) Windows 7
3 22 (24.72%) Windows XP
4 15 (16.85%) Windows Server 2008
5 12 (13.48%) Windows Server 2003
6 11 (12.36%) Linux
7 9 (10.11%) Mac OS X
8 8 (8.99%) CentOS
8 8 (8.99%) Red Hat Enterprise Linux
9 6 (6.74%) Windows 8
10 5 (5.62%) Windows Server 2012
10 5 (5.62%) Android
11 4 (4.49%) Windows 2000
11 4 (4.49%) Apple iOS
12 3 (3.37%) Windows Vista
13 1 (1.12%) UNIX
13 1 (1.12%) Windows 2000 Server
Processes & Methodologies
1 24 (26.97%) ITIL
2 6 (6.74%) Migration
3 5 (5.62%) Service Delivery
3 5 (5.62%) Incident Management
4 4 (4.49%) Project Management
5 3 (3.37%) CAD
5 3 (3.37%) Change Management
5 3 (3.37%) Problem Management
6 2 (2.25%) Capacity Planning
6 2 (2.25%) Change Control
7 1 (1.12%) Software Deployment
7 1 (1.12%) Kalman Filter
7 1 (1.12%) Logistics
7 1 (1.12%) CRM
Programming Languages
1 6 (6.74%) SQL
2 3 (3.37%) PowerShell
Qualifications
1 13 (14.61%) Microsoft Certification
2 8 (8.99%) MCP
3 7 (7.87%) MCSE
4 5 (5.62%) CCNA
4 5 (5.62%) Cisco Certification
5 4 (4.49%) Degree
5 4 (4.49%) Citrix Certification
6 3 (3.37%) VMware Certified Professional (VCP)
7 2 (2.25%) MCDST
7 2 (2.25%) Security Cleared
8 1 (1.12%) VCP4
8 1 (1.12%) MCTS
8 1 (1.12%) MCITP
8 1 (1.12%) CCNP
Quality Assurance & Compliance
1 8 (8.99%) SLA
System Software
1 49 (55.06%) Active Directory
2 4 (4.49%) XenApp
3 3 (3.37%) XenDesktop
3 3 (3.37%) Terminal Server
3 3 (3.37%) VMware Infrastructure
4 2 (2.25%) Hyper-V
4 2 (2.25%) VMware ESXi
5 1 (1.12%) Microsoft App-V
Systems Management
1 13 (14.61%) SCCM
2 2 (2.25%) Systems Management Server (SMS)
2 2 (2.25%) Norton AntiVirus
2 2 (2.25%) Symantec Endpoint Protection
3 1 (1.12%) SCOM
Vendors
1 38 (42.70%) Microsoft
2 16 (17.98%) VMware
3 11 (12.36%) Cisco
4 7 (7.87%) HP
4 7 (7.87%) Citrix
5 6 (6.74%) Adobe
5 6 (6.74%) Wyse
5 6 (6.74%) Lotus
6 5 (5.62%) Sophos
7 4 (4.49%) Apple
7 4 (4.49%) Symantec
7 4 (4.49%) Google
8 3 (3.37%) MobileIron
8 3 (3.37%) Remedy
8 3 (3.37%) Mapinfo
9 2 (2.25%) Altiris
9 2 (2.25%) Dell
9 2 (2.25%) LANDesk
10 1 (1.12%) Polycom
10 1 (1.12%) Avaya
Hertfordshire
Marcus Donald People
Rate: £9 - £11 per hour
Posted: 5 days ago
Harlow
Computer Futures
Rate: competitive
Posted: 10 days ago