The statistics below represent IT contracts advertised across the East of England region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Desktop Support
Rank 94 97 109
Rank change year-on-year
+3 +12
Contract jobs requiring a Desktop Support 36 43 38
As % of all contract IT jobs located in the East of England 1.46% 1.52% 1.24%
As % of the Job Titles category 1.53% 1.59% 1.30%
Number of daily rates quoted 15 19 20
Median daily rate £180 £135 £130
Median daily rate % change year-on-year
+33.33% +3.84%
90% offered a daily rate of more than £126 £99 £104
10% offered a daily rate of more than £260 £210 £191
UK excluding London median daily rate £150 £160 £155
% change year-on-year
-6.25% +3.22%
Number of hourly rates quoted 13 6 9
Median hourly rate £15.25 £15.77 £20.75
Median hourly rate % change year-on-year
-3.29% -24.00%
UK excluding London median hourly rate £14.00 £15.00 £15.77
% change year-on-year
-6.66% -4.88%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2348 2704 2922
As % of all contract IT jobs located in the East of England 95.52% 95.38% 95.15%
Number of daily rates quoted 1341 1528 1762
Median daily rate £388 £385 £375
Median daily rate % change year-on-year
+0.64% +2.66%
90% offered a daily rate of more than £220 £205 £200
10% offered a daily rate of more than £510 £525 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 181 243 233
Median hourly rate £16.50 £20.00 £17.00
Median hourly rate % change year-on-year
-17.50% +17.64%
90% offered a hourly rate of more than £11.50 £12.00 £11.00
10% offered a hourly rate of more than £45.00 £40.19 £37.78
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

Desktop Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 29 September 2016.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +26 16 £174 +17.96%
Norfolk +6 8 £173 - 1
Hertfordshire -1 5 £230 +9.52% 4
Essex -3 3 £170 +58.13%
Bedfordshire -9 3 £150 +36.36%
Suffolk +1 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 29 September 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Desktop Support in the job title.

1 48 (67.61%) Windows
2 30 (42.25%) Active Directory
3 29 (40.85%) Windows 7
4 28 (39.44%) ITIL
5 25 (35.21%) Microsoft
6 20 (28.17%) MS Office
7 18 (25.35%) SCCM
8 16 (22.54%) SLA
9 15 (21.13%) MCP
9 15 (21.13%) Analytical Skills
10 13 (18.31%) Windows Server
11 12 (16.90%) Microsoft Certification
12 11 (15.49%) MS Excel
12 11 (15.49%) Windows 8
13 10 (14.08%) Degree
13 10 (14.08%) WSUS
14 9 (12.68%) Asset Management
14 9 (12.68%) Service Delivery
14 9 (12.68%) ITIL V3
15 8 (11.27%) Apple
15 8 (11.27%) MCSE
16 7 (9.86%) MS Exchange
16 7 (9.86%) A+ Certification
16 7 (9.86%) HP
16 7 (9.86%) Windows Server 2008
16 7 (9.86%) Windows Server 2012
17 6 (8.45%) OneDrive
17 6 (8.45%) Dell
17 6 (8.45%) Windows XP
17 6 (8.45%) VPN

Desktop Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.86%) MS Exchange
2 4 (5.63%) Exchange Server 2000
3 3 (4.23%) Blackberry Enterprise Server
3 3 (4.23%) Exchange Server 2010
4 1 (1.41%) Exchange Server 2007
4 1 (1.41%) SharePoint
Applications
1 20 (28.17%) MS Office
2 11 (15.49%) MS Excel
Business Applications
1 2 (2.82%) Remedy ITSM
Cloud Services
1 6 (8.45%) OneDrive
2 3 (4.23%) Office 365
Communications & Networking
1 6 (8.45%) VPN
2 4 (5.63%) iSCSI
2 4 (5.63%) SAN
2 4 (5.63%) VLAN
3 3 (4.23%) Firewall
4 2 (2.82%) DNS
4 2 (2.82%) IP Telephony
4 2 (2.82%) VoIP
5 1 (1.41%) Cisco IOS
5 1 (1.41%) Internet
5 1 (1.41%) LAN
5 1 (1.41%) NetScaler
5 1 (1.41%) TCP/IP
5 1 (1.41%) WAN
5 1 (1.41%) WebEx
General
1 6 (8.45%) Local Government
2 4 (5.63%) Finance
3 3 (4.23%) Legal
4 2 (2.82%) Front Office
5 1 (1.41%) Back Office
5 1 (1.41%) Manufacturing
5 1 (1.41%) Retail
Miscellaneous
1 15 (21.13%) Analytical Skills
2 5 (7.04%) Video Conferencing
3 4 (5.63%) Management Information System
3 4 (5.63%) Statistics
4 3 (4.23%) Blackberry
4 3 (4.23%) Driving Licence
5 2 (2.82%) CMDB
5 2 (2.82%) Data Centre
6 1 (1.41%) Computer Science
6 1 (1.41%) Enterprise Software
6 1 (1.41%) Fat Client
6 1 (1.41%) NHS
6 1 (1.41%) PDA
6 1 (1.41%) Thin Client
Operating Systems
1 48 (67.61%) Windows
2 29 (40.85%) Windows 7
3 13 (18.31%) Windows Server
4 11 (15.49%) Windows 8
5 7 (9.86%) Windows Server 2008
5 7 (9.86%) Windows Server 2012
6 6 (8.45%) Windows XP
7 5 (7.04%) CentOS
7 5 (7.04%) Linux
7 5 (7.04%) Ubuntu
8 4 (5.63%) Mac OS
8 4 (5.63%) Red Hat Enterprise Linux
9 3 (4.23%) Apple iOS
9 3 (4.23%) Windows 10
9 3 (4.23%) Windows Vista
10 2 (2.82%) Android
11 1 (1.41%) Mac OS X
11 1 (1.41%) Windows 2000
11 1 (1.41%) Windows Server 2003
Processes & Methodologies
1 28 (39.44%) ITIL
2 9 (12.68%) Asset Management
2 9 (12.68%) ITIL V3
2 9 (12.68%) Service Delivery
3 6 (8.45%) ITSM
3 6 (8.45%) Service Management
4 5 (7.04%) Line Management
5 4 (5.63%) Business Intelligence
5 4 (5.63%) Change Management
6 3 (4.23%) Information Security
6 3 (4.23%) Software Deployment
7 2 (2.82%) Application Packaging
7 2 (2.82%) Configuration Management
7 2 (2.82%) Continuous Improvement
8 1 (1.41%) Capacity Planning
8 1 (1.41%) Migration
8 1 (1.41%) Problem Management
8 1 (1.41%) Time Management
8 1 (1.41%) Validation
8 1 (1.41%) Workflow
Programming Languages
1 3 (4.23%) SQL
2 1 (1.41%) T-SQL
2 1 (1.41%) VBA
Qualifications
1 15 (21.13%) MCP
2 12 (16.90%) Microsoft Certification
3 10 (14.08%) Degree
4 8 (11.27%) MCSE
5 7 (9.86%) A+ Certification
6 2 (2.82%) Security Cleared
7 1 (1.41%) MCITP
7 1 (1.41%) MCTS
7 1 (1.41%) MOS
7 1 (1.41%) Network+ Certification
Quality Assurance & Compliance
1 16 (22.54%) SLA
2 1 (1.41%) PCI DSS
System Software
1 30 (42.25%) Active Directory
2 4 (5.63%) vSphere
3 3 (4.23%) XenApp
4 2 (2.82%) XenDesktop
5 1 (1.41%) BitLocker
5 1 (1.41%) Virtual Desktop
5 1 (1.41%) Virtual Machines
5 1 (1.41%) VMware Infrastructure
5 1 (1.41%) Xen
5 1 (1.41%) XenServer
Systems Management
1 18 (25.35%) SCCM
2 10 (14.08%) WSUS
3 4 (5.63%) Systems Management Server (SMS)
4 1 (1.41%) Norton AntiVirus
4 1 (1.41%) Symantec Endpoint Protection
4 1 (1.41%) XenMobile
Vendors
1 25 (35.21%) Microsoft
2 8 (11.27%) Apple
3 7 (9.86%) HP
4 6 (8.45%) Dell
5 5 (7.04%) Citrix
6 4 (5.63%) Red Hat
6 4 (5.63%) Veeam
6 4 (5.63%) VMware
7 3 (4.23%) Avaya
8 2 (2.82%) Cisco
8 2 (2.82%) Remedy
9 1 (1.41%) Altiris
9 1 (1.41%) CheckPoint
9 1 (1.41%) Google
9 1 (1.41%) IBM
9 1 (1.41%) Intel
9 1 (1.41%) Intel Security
9 1 (1.41%) Symantec
9 1 (1.41%) Veritas
9 1 (1.41%) Wyse