The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Desktop Support
Rank 108 101 97
Rank change year-on-year
-7 -4
Contract jobs requiring a Desktop Support 36 36 25
As % of all contract IT jobs located in the East of England 1.16% 1.18% 1.05%
As % of the Job Titles category 1.24% 1.27% 1.12%
Number of daily rates quoted 14 12 3
Average daily rate
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£185 £128 £150
Average daily rate % change year-on-year
+45.09% -15.00%
90% offered a daily rate of more than £161 £99 £110
10% offered a daily rate of more than £300 £200 £158
UK excluding London average daily rate £160 £160 £150
% change year-on-year
- +6.66%
Number of hourly rates quoted 11 14 15
Average hourly rate £15.77 £14.25 £15.00
Average hourly rate % change year-on-year
+10.66% -5.00%
90% offered a hourly rate of more than £9.50 £12.15 £11.40
10% offered a hourly rate of more than £19.00 £16.00 £26.00
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2912 2842 2239
As % of all contract IT jobs located in the East of England 94.12% 92.88% 94.15%
Number of daily rates quoted 1775 1664 1125
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £210 £200 £200
10% offered a daily rate of more than £525 £480 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 244 238 233
Average hourly rate £19.00 £17.00 £20.00
Average hourly rate % change year-on-year
+11.76% -15.00%
90% offered a hourly rate of more than £12.00 £11.00 £10.50
10% offered a hourly rate of more than £41.00 £38.50 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 4 August 2015.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 4 August 2015.

Desktop Support Hourly Rate Histogram in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -6 12 £233 +29.16% 1
Cambridgeshire -11 8 £155 +27.83% 1
Hertfordshire -5 7 £210 +115.38% 1
Norfolk +1 5 £175 +34.61%
Bedfordshire +10 3 £200 -
Suffolk +3 1 £180 - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 4 August 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 54 (76.06%) Windows
2 39 (54.93%) Active Directory
3 32 (45.07%) Windows 7
4 31 (43.66%) Microsoft
5 29 (40.85%) MS Office
6 22 (30.99%) Windows XP
7 20 (28.17%) Citrix
8 19 (26.76%) ITIL
9 18 (25.35%) VMware
10 16 (22.54%) Windows Server 2003
10 16 (22.54%) SCCM
10 16 (22.54%) Windows Server 2008
11 13 (18.31%) Microsoft Certification
11 13 (18.31%) MS Excel
11 13 (18.31%) HP
11 13 (18.31%) Dell
11 13 (18.31%) Cisco
12 12 (16.90%) DNS
12 12 (16.90%) DHCP
12 12 (16.90%) TCP/IP
12 12 (16.90%) Apple
12 12 (16.90%) Android
12 12 (16.90%) Windows 8
12 12 (16.90%) Windows Server 2012
13 11 (15.49%) XenApp
13 11 (15.49%) Cisco Certification
13 11 (15.49%) SLA
13 11 (15.49%) CCNA
14 10 (14.08%) MS Exchange
14 10 (14.08%) Project Management

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 4 August 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.08%) MS Exchange
2 6 (8.45%) SharePoint
3 4 (5.63%) Exchange Server 2010
4 2 (2.82%) Exchange Server 2013
5 1 (1.41%) BizTalk Server
5 1 (1.41%) Blackberry Enterprise Server
5 1 (1.41%) Exchange Server 2007
5 1 (1.41%) Lync
Applications
1 29 (40.85%) MS Office
2 13 (18.31%) MS Excel
Business Applications
1 1 (1.41%) assyst
Cloud Services
1 2 (2.82%) Office 365
2 1 (1.41%) Google Apps
Communications & Networking
1 12 (16.90%) DHCP
1 12 (16.90%) TCP/IP
1 12 (16.90%) DNS
2 4 (5.63%) LAN
3 3 (4.23%) WAN
3 3 (4.23%) VPN
4 2 (2.82%) Firewall
4 2 (2.82%) Network Security
5 1 (1.41%) Wireless
5 1 (1.41%) IP Telephony
5 1 (1.41%) VLAN
5 1 (1.41%) Wireshark
5 1 (1.41%) SAN
5 1 (1.41%) Intranet
5 1 (1.41%) Internet
Database & Business Intelligence
1 2 (2.82%) SQL Server
2 1 (1.41%) MS Access
Development Applications
1 2 (2.82%) MSI
1 2 (2.82%) JIRA
General
1 8 (11.27%) Finance
2 2 (2.82%) Manufacturing
2 2 (2.82%) Telecoms
2 2 (2.82%) Local Government
3 1 (1.41%) Banking
Miscellaneous
1 5 (7.04%) Blackberry
2 4 (5.63%) Mobile Computing
3 3 (4.23%) Data Centre
3 3 (4.23%) Management Information System
3 3 (4.23%) iPhone
4 2 (2.82%) iPad
4 2 (2.82%) NHS
4 2 (2.82%) Smartphone
4 2 (2.82%) CMDB
5 1 (1.41%) Fat Client
5 1 (1.41%) Thin Client
5 1 (1.41%) User Experience
5 1 (1.41%) Analytical Skills
Operating Systems
1 54 (76.06%) Windows
2 32 (45.07%) Windows 7
3 22 (30.99%) Windows XP
4 16 (22.54%) Windows Server 2003
4 16 (22.54%) Windows Server 2008
5 12 (16.90%) Windows 8
5 12 (16.90%) Windows Server 2012
5 12 (16.90%) Android
6 8 (11.27%) Windows 2000 Server
7 3 (4.23%) Linux
8 2 (2.82%) Windows 2000
8 2 (2.82%) Mac OS X
8 2 (2.82%) Apple iOS
9 1 (1.41%) Windows Vista
Processes & Methodologies
1 19 (26.76%) ITIL
2 10 (14.08%) Project Management
3 5 (7.04%) Migration
4 4 (5.63%) Service Delivery
5 3 (4.23%) ITSM
5 3 (4.23%) CRM
5 3 (4.23%) Incident Management
5 3 (4.23%) Stakeholder Engagement
6 2 (2.82%) Problem Management
6 2 (2.82%) Data Protection
6 2 (2.82%) CAD
6 2 (2.82%) Change Management
7 1 (1.41%) Workflow
7 1 (1.41%) Service Management
7 1 (1.41%) Capacity Planning
7 1 (1.41%) Software Distribution
7 1 (1.41%) Server Building
Programming Languages
1 4 (5.63%) PowerShell
2 2 (2.82%) SQL
3 1 (1.41%) VBScript
3 1 (1.41%) VBA
3 1 (1.41%) C
Qualifications
1 13 (18.31%) Microsoft Certification
2 11 (15.49%) CCNA
2 11 (15.49%) Cisco Certification
3 7 (9.86%) MCSE
4 6 (8.45%) MCP
5 5 (7.04%) Citrix Certification
6 4 (5.63%) MCDST
7 3 (4.23%) MCITP
7 3 (4.23%) Degree
8 2 (2.82%) Security Cleared
8 2 (2.82%) A+ Certification
8 2 (2.82%) VMware Certified Professional (VCP)
8 2 (2.82%) CCA
9 1 (1.41%) MCSA
9 1 (1.41%) CCNP
9 1 (1.41%) SC Cleared
Quality Assurance & Compliance
1 11 (15.49%) SLA
2 1 (1.41%) Data Quality
System Software
1 39 (54.93%) Active Directory
2 11 (15.49%) XenApp
3 3 (4.23%) Xen
4 2 (2.82%) VMware Infrastructure
4 2 (2.82%) Terminal Server
4 2 (2.82%) XenDesktop
4 2 (2.82%) VMware ESXi
4 2 (2.82%) Microsoft App-V
5 1 (1.41%) Terminal Services
Systems Management
1 16 (22.54%) SCCM
2 1 (1.41%) SCOM
Vendors
1 31 (43.66%) Microsoft
2 20 (28.17%) Citrix
3 18 (25.35%) VMware
4 13 (18.31%) HP
4 13 (18.31%) Dell
4 13 (18.31%) Cisco
5 12 (16.90%) Apple
6 4 (5.63%) Remedy
7 3 (4.23%) Sophos
7 3 (4.23%) Wyse
7 3 (4.23%) LANDesk
8 2 (2.82%) Mapinfo
8 2 (2.82%) Symantec
8 2 (2.82%) IBM
8 2 (2.82%) Adobe
8 2 (2.82%) MobileIron
8 2 (2.82%) Google
9 1 (1.41%) Dell KACE
9 1 (1.41%) Becrypt
9 1 (1.41%) Nimble Storage
Suffolk
Austin Fraser
Rate: £140 - £200 per day
Posted: 4 days ago