The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 81 94 98
Rank change year-on-year
+13 +4
Contract jobs requiring a Desktop Support 47 34 24
As % of all contract IT jobs located in the East of England 1.84% 1.49% 1.00%
As % of the Job Titles category 1.93% 1.60% 1.07%
Number of daily rates quoted 28 10 2
Average daily rate
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£170 £155 £201
Average daily rate % change year-on-year
+9.67% -22.98%
90% offered a daily rate of more than £116 £112 £148
10% offered a daily rate of more than £200 £181 £254
UK excluding London average daily rate £145 £140 £150
% change year-on-year
+3.57% -6.66%
Number of hourly rates quoted 12 17 14
Average hourly rate £14.25 £13.00 £15.00
Average hourly rate % change year-on-year
+9.61% -13.33%
90% offered a hourly rate of more than £13.50 £11.40 £11.30
10% offered a hourly rate of more than £20.60 £56.30 £17.55
UK excluding London average hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2433 2123 2251
As % of all contract IT jobs located in the East of England 95.11% 93.07% 93.67%
Number of daily rates quoted 1462 1139 1182
Average daily rate £385 £365 £350
Average daily rate % change year-on-year
+5.47% +4.28%
90% offered a daily rate of more than £195 £195 £213
10% offered a daily rate of more than £550 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 206 242 225
Average hourly rate £16.50 £18.55 £17.50
Average hourly rate % change year-on-year
-11.05% +6.00%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 30 January 2015.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +3 20 £170 +3.03% 2
Norfolk +5 13 £175 +52.17%
Hertfordshire +1 5 - - 3
Essex +5 4 - - 1
Bedfordshire -12 3 £99 - 1
Suffolk -2 2 £114 - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 30 January 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 63 (75.90%) Windows
2 46 (55.42%) Active Directory
3 36 (43.37%) Windows 7
4 30 (36.14%) Microsoft
5 26 (31.33%) ITIL
6 23 (27.71%) Windows XP
6 23 (27.71%) MS Office
7 11 (13.25%) MS Exchange
7 11 (13.25%) Finance
7 11 (13.25%) Windows Server 2008
7 11 (13.25%) SCCM
8 10 (12.05%) VMware
8 10 (12.05%) MS Excel
8 10 (12.05%) Linux
9 9 (10.84%) Microsoft Certification
9 9 (10.84%) Mac OS X
10 8 (9.64%) CentOS
10 8 (9.64%) Red Hat Enterprise Linux
10 8 (9.64%) Windows Server 2003
11 7 (8.43%) Lotus
11 7 (8.43%) IBM Notes
12 6 (7.23%) MCP
12 6 (7.23%) SQL
12 6 (7.23%) HP
12 6 (7.23%) SLA
12 6 (7.23%) Cisco
12 6 (7.23%) NHS
12 6 (7.23%) Migration
12 6 (7.23%) Exchange Server 2010
13 5 (6.02%) Exchange Server 2007

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 30 January 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (13.25%) MS Exchange
2 7 (8.43%) IBM Notes
3 6 (7.23%) Exchange Server 2010
4 5 (6.02%) Exchange Server 2007
5 3 (3.61%) Exchange Server 2003
6 2 (2.41%) Blackberry Enterprise Server
6 2 (2.41%) Lync
Applications
1 23 (27.71%) MS Office
2 10 (12.05%) MS Excel
3 2 (2.41%) Adobe Creative Suite
4 1 (1.20%) MS PowerPoint
4 1 (1.20%) Acrobat
4 1 (1.20%) MS Project
4 1 (1.20%) MS Visio
Business Applications
1 1 (1.20%) Dynamics NAV
Cloud Services
1 1 (1.20%) Google Apps
Communications & Networking
1 5 (6.02%) DNS
1 5 (6.02%) LAN
2 3 (3.61%) Firewall
2 3 (3.61%) WAN
3 2 (2.41%) DHCP
3 2 (2.41%) TCP/IP
3 2 (2.41%) Internet
3 2 (2.41%) Wireless
3 2 (2.41%) Cisco ASA
4 1 (1.20%) IP Telephony
4 1 (1.20%) VLAN
4 1 (1.20%) VPN
4 1 (1.20%) SAN
4 1 (1.20%) HTTP
Database & Business Intelligence
1 2 (2.41%) SQL Server
1 2 (2.41%) SQL Server 2008
General
1 11 (13.25%) Finance
2 3 (3.61%) Telecoms
3 2 (2.41%) Banking
4 1 (1.20%) Local Government
4 1 (1.20%) Legal
4 1 (1.20%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (3.61%) Application Packaging
2 1 (1.20%) Software Packaging
2 1 (1.20%) X-Windows
Miscellaneous
1 6 (7.23%) NHS
2 5 (6.02%) Blackberry
3 2 (2.41%) Smartphone
3 2 (2.41%) Analytical Skills
4 1 (1.20%) Mobile Computing
4 1 (1.20%) Video Conferencing
Operating Systems
1 63 (75.90%) Windows
2 36 (43.37%) Windows 7
3 23 (27.71%) Windows XP
4 11 (13.25%) Windows Server 2008
5 10 (12.05%) Linux
6 9 (10.84%) Mac OS X
7 8 (9.64%) CentOS
7 8 (9.64%) Red Hat Enterprise Linux
7 8 (9.64%) Windows Server 2003
8 4 (4.82%) Android
8 4 (4.82%) Apple iOS
9 3 (3.61%) Windows 8
9 3 (3.61%) Windows Vista
9 3 (3.61%) Windows 2000
10 1 (1.20%) Windows Server 2012
10 1 (1.20%) UNIX
Processes & Methodologies
1 26 (31.33%) ITIL
2 6 (7.23%) Migration
3 2 (2.41%) Service Delivery
3 2 (2.41%) Capacity Planning
3 2 (2.41%) Incident Management
3 2 (2.41%) Change Control
4 1 (1.20%) Kalman Filter
4 1 (1.20%) Software Deployment
4 1 (1.20%) Logistics
4 1 (1.20%) CRM
Programming Languages
1 6 (7.23%) SQL
Qualifications
1 9 (10.84%) Microsoft Certification
2 6 (7.23%) MCP
3 4 (4.82%) MCSE
3 4 (4.82%) Security Cleared
3 4 (4.82%) Degree
4 2 (2.41%) SC Cleared
4 2 (2.41%) MCDST
5 1 (1.20%) MCTS
5 1 (1.20%) MCITP
5 1 (1.20%) Citrix Certification
Quality Assurance & Compliance
1 6 (7.23%) SLA
System Software
1 46 (55.42%) Active Directory
2 2 (2.41%) VMware Infrastructure
2 2 (2.41%) Hyper-V
3 1 (1.20%) Microsoft App-V
3 1 (1.20%) VMware ESXi
Systems Management
1 11 (13.25%) SCCM
2 2 (2.41%) Systems Management Server (SMS)
2 2 (2.41%) Norton AntiVirus
2 2 (2.41%) Symantec Endpoint Protection
3 1 (1.20%) SCOM
Vendors
1 30 (36.14%) Microsoft
2 10 (12.05%) VMware
3 7 (8.43%) Lotus
4 6 (7.23%) HP
4 6 (7.23%) Cisco
5 4 (4.82%) Citrix
5 4 (4.82%) Symantec
6 3 (3.61%) Wyse
6 3 (3.61%) Apple
6 3 (3.61%) Adobe
7 2 (2.41%) Sophos
7 2 (2.41%) LANDesk
7 2 (2.41%) Altiris
8 1 (1.20%) Google
8 1 (1.20%) Polycom
8 1 (1.20%) McAfee
8 1 (1.20%) IBM
8 1 (1.20%) Avaya
8 1 (1.20%) Dell
8 1 (1.20%) SmartStream
Ipswich, Suffolk
Connectus
Rate: £12.5 - £17.5 per hour
Posted: 2 days ago
Letchworth Garden City, Hertfordshire
Ashdown IT
Rate: £24 - £25 per hour
Posted: 4 days ago
Peterborough
Quantica Technology - London
Rate: £150 - £175 per day
Posted: 17 days ago
Watford
Hays IT - Uk Posting account
Rate: £12.00 - £15.00 per hour
Posted: 18 days ago