The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 102 110 97
Rank change year-on-year
+8 -13
Contract jobs requiring a Desktop Support 32 33 20
As % of all contract IT jobs located in the East of England 1.14% 1.10% 0.91%
As % of the Job Titles category 1.22% 1.20% 0.97%
Number of daily rates quoted 9 6 6
Average daily rate
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£185 £143 £160
Average daily rate % change year-on-year
+29.82% -10.93%
90% offered a daily rate of more than £152 £118 £90
10% offered a daily rate of more than £285 £285 £173
UK excluding London average daily rate £165 £170 £150
% change year-on-year
-2.94% +13.33%
Number of hourly rates quoted 12 13 6
Average hourly rate £12.13 £14.00 £15.00
Average hourly rate % change year-on-year
-13.39% -6.66%
90% offered a hourly rate of more than £9.00 £12.00 £12.75
10% offered a hourly rate of more than £16.90 £21.00 £16.00
UK excluding London average hourly rate £14.50 £16.00 £14.00
% change year-on-year
-9.37% +14.28%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2627 2757 2059
As % of all contract IT jobs located in the East of England 93.32% 92.05% 93.72%
Number of daily rates quoted 1488 1539 1067
Average daily rate £375 £375 £340
Average daily rate % change year-on-year
- +10.29%
90% offered a daily rate of more than £225 £200 £200
10% offered a daily rate of more than £525 £475 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 225 227 246
Average hourly rate £16.00 £17.50 £22.66
Average hourly rate % change year-on-year
-8.57% -22.77%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.54 £39.50 £42.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 28 May 2015.

Desktop Support Daily Rate Histogram in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 28 May 2015.

Desktop Support Hourly Rate Histogram in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +4 12 - - 2
Hertfordshire -3 7 £190 +18.75% 1
Essex -5 5 £325 +195.45% 1
Suffolk +9 4 £168 -
Norfolk +3 3 £148 +18.00%
Bedfordshire +4 1 £200 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 28 May 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 52 (66.67%) Windows
2 45 (57.69%) Active Directory
3 37 (47.44%) Windows 7
4 26 (33.33%) Microsoft
5 24 (30.77%) ITIL
6 23 (29.49%) Windows XP
7 22 (28.21%) MS Office
8 19 (24.36%) Windows Server 2003
8 19 (24.36%) Windows Server 2008
9 14 (17.95%) VMware
9 14 (17.95%) SCCM
9 14 (17.95%) Cisco
10 12 (15.38%) Citrix
11 11 (14.10%) Microsoft Certification
11 11 (14.10%) DNS
11 11 (14.10%) SLA
12 10 (12.82%) TCP/IP
12 10 (12.82%) CCNA
12 10 (12.82%) Cisco Certification
12 10 (12.82%) HP
12 10 (12.82%) Windows Server 2012
13 9 (11.54%) XenApp
13 9 (11.54%) Project Management
13 9 (11.54%) MCP
14 8 (10.26%) SQL
14 8 (10.26%) DHCP
14 8 (10.26%) MS Exchange
14 8 (10.26%) Dell
14 8 (10.26%) Windows 8
15 7 (8.97%) Apple

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 28 May 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.26%) MS Exchange
2 6 (7.69%) Exchange Server 2010
3 3 (3.85%) Blackberry Enterprise Server
4 2 (2.56%) Exchange Server 2003
4 2 (2.56%) SharePoint
Applications
1 22 (28.21%) MS Office
2 6 (7.69%) MS Excel
3 1 (1.28%) MS Project
3 1 (1.28%) MS Visio
3 1 (1.28%) Acrobat
Business Applications
1 1 (1.28%) Dynamics NAV
Cloud Services
1 1 (1.28%) Google Apps
1 1 (1.28%) Office 365
Communications & Networking
1 11 (14.10%) DNS
2 10 (12.82%) TCP/IP
3 8 (10.26%) DHCP
4 6 (7.69%) LAN
5 4 (5.13%) VPN
6 3 (3.85%) WAN
6 3 (3.85%) Internet
6 3 (3.85%) Wireless
6 3 (3.85%) IP Telephony
7 2 (2.56%) Cisco ASA
7 2 (2.56%) Firewall
8 1 (1.28%) Intranet
8 1 (1.28%) SAN
8 1 (1.28%) VLAN
Database & Business Intelligence
1 3 (3.85%) SQL Server
2 2 (2.56%) SQL Server 2008
3 1 (1.28%) MS Access
Development Applications
1 1 (1.28%) MSI
1 1 (1.28%) JIRA
General
1 4 (5.13%) Finance
2 2 (2.56%) Local Government
2 2 (2.56%) Telecoms
3 1 (1.28%) Legal
3 1 (1.28%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.56%) Application Packaging
2 1 (1.28%) X-Windows
Miscellaneous
1 5 (6.41%) NHS
2 4 (5.13%) Blackberry
3 3 (3.85%) Management Information System
3 3 (3.85%) iPhone
3 3 (3.85%) iPad
4 1 (1.28%) Smartphone
4 1 (1.28%) Mobile Computing
Operating Systems
1 52 (66.67%) Windows
2 37 (47.44%) Windows 7
3 23 (29.49%) Windows XP
4 19 (24.36%) Windows Server 2003
4 19 (24.36%) Windows Server 2008
5 10 (12.82%) Windows Server 2012
6 8 (10.26%) Windows 8
7 7 (8.97%) Android
8 6 (7.69%) Windows 2000 Server
9 4 (5.13%) Windows 2000
10 3 (3.85%) Linux
11 2 (2.56%) Windows Vista
11 2 (2.56%) Mac OS X
12 1 (1.28%) Apple iOS
Processes & Methodologies
1 24 (30.77%) ITIL
2 9 (11.54%) Project Management
3 6 (7.69%) Migration
4 5 (6.41%) Incident Management
4 5 (6.41%) Service Delivery
5 3 (3.85%) CAD
5 3 (3.85%) Change Management
5 3 (3.85%) Problem Management
6 2 (2.56%) Capacity Planning
6 2 (2.56%) Change Control
7 1 (1.28%) CRM
7 1 (1.28%) Stakeholder Engagement
7 1 (1.28%) Kalman Filter
7 1 (1.28%) Server Building
Programming Languages
1 8 (10.26%) SQL
2 3 (3.85%) PowerShell
3 1 (1.28%) VBA
3 1 (1.28%) C
Qualifications
1 11 (14.10%) Microsoft Certification
2 10 (12.82%) CCNA
2 10 (12.82%) Cisco Certification
3 9 (11.54%) MCP
4 5 (6.41%) MCSE
5 4 (5.13%) Citrix Certification
6 3 (3.85%) VMware Certified Professional (VCP)
7 2 (2.56%) MCDST
7 2 (2.56%) Security Cleared
7 2 (2.56%) Degree
8 1 (1.28%) MCSA
8 1 (1.28%) CCNP
8 1 (1.28%) CCA
8 1 (1.28%) MCTS
Quality Assurance & Compliance
1 11 (14.10%) SLA
2 1 (1.28%) Data Quality
System Software
1 45 (57.69%) Active Directory
2 9 (11.54%) XenApp
3 3 (3.85%) Terminal Server
3 3 (3.85%) XenDesktop
4 2 (2.56%) Hyper-V
5 1 (1.28%) Microsoft App-V
5 1 (1.28%) VMware Infrastructure
5 1 (1.28%) Xen
5 1 (1.28%) VMware ESXi
Systems Management
1 14 (17.95%) SCCM
2 2 (2.56%) Symantec Endpoint Protection
2 2 (2.56%) Norton AntiVirus
Vendors
1 26 (33.33%) Microsoft
2 14 (17.95%) VMware
2 14 (17.95%) Cisco
3 12 (15.38%) Citrix
4 10 (12.82%) HP
5 8 (10.26%) Dell
6 7 (8.97%) Apple
7 4 (5.13%) Wyse
7 4 (5.13%) Symantec
7 4 (5.13%) Remedy
7 4 (5.13%) Sophos
7 4 (5.13%) Adobe
8 3 (3.85%) Mapinfo
8 3 (3.85%) Altiris
8 3 (3.85%) Google
8 3 (3.85%) LANDesk
8 3 (3.85%) MobileIron
9 1 (1.28%) IBM
9 1 (1.28%) SmartStream
9 1 (1.28%) McAfee
Cambridge, Cambridgeshire
The Bridge Ltd
Rate: From £20,000 to £30,000 per annum
Posted: 6 days ago