The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 91 102 97
Rank change year-on-year
+11 -5
Contract jobs requiring a Desktop Support 37 39 19
As % of all contract IT jobs located in the East of England 1.40% 1.27% 0.86%
As % of the Job Titles category 1.48% 1.37% 0.91%
Number of daily rates quoted 10 10 4
Average daily rate
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£105 £158 £165
Average daily rate % change year-on-year
-33.96% -4.09%
90% offered a daily rate of more than £100 £115 £104
10% offered a daily rate of more than £154 £207 £174
UK excluding London average daily rate £160 £160 £135
% change year-on-year
- +18.51%
Number of hourly rates quoted 19 17 8
Average hourly rate £13.87 £15.00 £14.50
Average hourly rate % change year-on-year
-7.53% +3.44%
90% offered a hourly rate of more than £9.85 £9.80 £10.80
10% offered a hourly rate of more than £19.10 £63.80 £16.00
UK excluding London average hourly rate £13.87 £15.50 £14.00
% change year-on-year
-10.51% +10.71%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2492 2856 2078
As % of all contract IT jobs located in the East of England 94.11% 92.94% 93.60%
Number of daily rates quoted 1379 1596 1056
Average daily rate £388 £375 £350
Average daily rate % change year-on-year
+3.33% +7.14%
90% offered a daily rate of more than £210 £215 £185
10% offered a daily rate of more than £525 £500 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 234 206 248
Average hourly rate £15.00 £23.00 £22.50
Average hourly rate % change year-on-year
-34.78% +2.22%
90% offered a hourly rate of more than £11.00 £10.75 £11.00
10% offered a hourly rate of more than £40.00 £40.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Desktop Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East of England

Desktop Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East of England region.

Desktop Support Daily Rate Trend in the East of England

Desktop Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East of England region.

Desktop Support Hourly Rate Trend in the East of England

Desktop Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the East of England region over the 3 months to 27 April 2015.

Desktop Support Hourly Rate Histogram in the East of England

Desktop Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East of England region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +1 11 £104 -38.82% 2
Hertfordshire +8 7 - - 4
Essex +1 7 £130 -25.14% 1
Norfolk +4 5 £120 +2.12%
Suffolk +5 4 £155 - 1
Bedfordshire +2 3 £100 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 April 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 59 (71.08%) Windows
2 43 (51.81%) Active Directory
3 37 (44.58%) Windows 7
4 30 (36.14%) Microsoft
5 24 (28.92%) MS Office
6 22 (26.51%) ITIL
7 21 (25.30%) Windows XP
8 19 (22.89%) VMware
9 17 (20.48%) Windows Server 2008
10 16 (19.28%) Windows Server 2003
11 13 (15.66%) Cisco
12 12 (14.46%) SCCM
13 11 (13.25%) MS Exchange
13 11 (13.25%) Linux
13 11 (13.25%) Microsoft Certification
14 10 (12.05%) DNS
14 10 (12.05%) SLA
15 9 (10.84%) Citrix
16 8 (9.64%) CentOS
16 8 (9.64%) Red Hat Enterprise Linux
16 8 (9.64%) Windows Server 2012
16 8 (9.64%) HP
16 8 (9.64%) TCP/IP
16 8 (9.64%) MCP
16 8 (9.64%) CCNA
16 8 (9.64%) Cisco Certification
16 8 (9.64%) Mac OS X
17 7 (8.43%) Project Management
17 7 (8.43%) DHCP
17 7 (8.43%) Finance

Desktop Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 April 2015, IT contractor jobs across the East of England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (13.25%) MS Exchange
2 7 (8.43%) Exchange Server 2010
3 3 (3.61%) Blackberry Enterprise Server
4 2 (2.41%) Exchange Server 2003
4 2 (2.41%) SharePoint
5 1 (1.20%) Exchange Server 2007
5 1 (1.20%) Lync
Applications
1 24 (28.92%) MS Office
2 6 (7.23%) MS Excel
3 1 (1.20%) MS Visio
3 1 (1.20%) Acrobat
3 1 (1.20%) Adobe Creative Suite
3 1 (1.20%) MS Project
Business Applications
1 1 (1.20%) Dynamics NAV
Cloud Services
1 2 (2.41%) Google Apps
Communications & Networking
1 10 (12.05%) DNS
2 8 (9.64%) TCP/IP
3 7 (8.43%) DHCP
4 6 (7.23%) LAN
5 4 (4.82%) VPN
6 3 (3.61%) Wireless
6 3 (3.61%) IP Telephony
6 3 (3.61%) WAN
7 2 (2.41%) SAN
7 2 (2.41%) Internet
7 2 (2.41%) Firewall
7 2 (2.41%) VLAN
7 2 (2.41%) Cisco ASA
8 1 (1.20%) HTTP
Database & Business Intelligence
1 2 (2.41%) SQL Server
1 2 (2.41%) SQL Server 2008
Development Applications
1 1 (1.20%) JIRA
General
1 7 (8.43%) Finance
2 2 (2.41%) Telecoms
3 1 (1.20%) Legal
3 1 (1.20%) Manufacturing
3 1 (1.20%) Local Government
Libraries, Frameworks & Software Standards
1 2 (2.41%) Application Packaging
2 1 (1.20%) X-Windows
Miscellaneous
1 5 (6.02%) NHS
1 5 (6.02%) Blackberry
2 3 (3.61%) Management Information System
2 3 (3.61%) iPhone
2 3 (3.61%) iPad
3 1 (1.20%) Mobile Computing
3 1 (1.20%) Smartphone
Operating Systems
1 59 (71.08%) Windows
2 37 (44.58%) Windows 7
3 21 (25.30%) Windows XP
4 17 (20.48%) Windows Server 2008
5 16 (19.28%) Windows Server 2003
6 11 (13.25%) Linux
7 8 (9.64%) Mac OS X
7 8 (9.64%) CentOS
7 8 (9.64%) Red Hat Enterprise Linux
7 8 (9.64%) Windows Server 2012
8 7 (8.43%) Windows 8
8 7 (8.43%) Android
9 4 (4.82%) Windows 2000
9 4 (4.82%) Windows 2000 Server
10 3 (3.61%) Apple iOS
10 3 (3.61%) Windows Vista
11 1 (1.20%) UNIX
Processes & Methodologies
1 22 (26.51%) ITIL
2 7 (8.43%) Project Management
3 6 (7.23%) Migration
4 5 (6.02%) Incident Management
5 4 (4.82%) Service Delivery
6 3 (3.61%) Change Management
6 3 (3.61%) Problem Management
6 3 (3.61%) CAD
7 2 (2.41%) Capacity Planning
7 2 (2.41%) Change Control
8 1 (1.20%) Kalman Filter
8 1 (1.20%) CRM
Programming Languages
1 6 (7.23%) SQL
2 3 (3.61%) PowerShell
Qualifications
1 11 (13.25%) Microsoft Certification
2 8 (9.64%) MCP
2 8 (9.64%) CCNA
2 8 (9.64%) Cisco Certification
3 5 (6.02%) MCSE
4 3 (3.61%) Citrix Certification
4 3 (3.61%) VMware Certified Professional (VCP)
4 3 (3.61%) Degree
4 3 (3.61%) Security Cleared
5 1 (1.20%) MCDST
5 1 (1.20%) MCTS
5 1 (1.20%) CCNP
Quality Assurance & Compliance
1 10 (12.05%) SLA
System Software
1 43 (51.81%) Active Directory
2 7 (8.43%) XenApp
3 3 (3.61%) XenDesktop
3 3 (3.61%) Terminal Server
3 3 (3.61%) VMware Infrastructure
4 2 (2.41%) Hyper-V
4 2 (2.41%) VMware ESXi
5 1 (1.20%) Microsoft App-V
Systems Management
1 12 (14.46%) SCCM
2 2 (2.41%) Symantec Endpoint Protection
2 2 (2.41%) Norton AntiVirus
Vendors
1 30 (36.14%) Microsoft
2 19 (22.89%) VMware
3 13 (15.66%) Cisco
4 9 (10.84%) Citrix
5 8 (9.64%) HP
6 6 (7.23%) Wyse
6 6 (7.23%) Apple
7 5 (6.02%) Adobe
7 5 (6.02%) Dell
8 4 (4.82%) Remedy
8 4 (4.82%) Sophos
8 4 (4.82%) Google
9 3 (3.61%) MobileIron
9 3 (3.61%) Altiris
9 3 (3.61%) Mapinfo
9 3 (3.61%) Symantec
10 2 (2.41%) LANDesk
11 1 (1.20%) ProCurve
11 1 (1.20%) SmartStream
11 1 (1.20%) IBM
Cambridge, Cambridgeshire
IT Connections
Rate: £25,000 to £30,000 (Pro Rata)
Posted: 3 days ago
Stevenage, Hertfordshire
Austin Fraser
Rate: £180 - £200 per day
Posted: 4 days ago
Ipswich, Suffolk
Etech Partners
Rate: Excellent Rates on offer
Posted: 6 days ago