The statistics below represent IT contracts advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 59 62 84
Rank change year-on-year
+3 +22
Contract jobs requiring a Support Analyst 78 78 71
As % of all contract IT jobs located in the East of England 3.15% 2.74% 2.35%
As % of the Job Titles category 3.30% 2.87% 2.47%
Number of daily rates quoted 36 37 27
Median daily rate £247 £275 £170
Median daily rate % change year-on-year
-10.36% +61.76%
90% offered a daily rate of more than £165 £111 £95
10% offered a daily rate of more than £413 £375 £282
UK excluding London median daily rate £216 £278 £200
% change year-on-year
-22.07% +38.75%
Number of hourly rates quoted 29 21 21
Median hourly rate £16.50 £16.00 £16.50
Median hourly rate % change year-on-year
+3.12% -3.03%
90% offered a hourly rate of more than £11.17 £12.00 £11.50
10% offered a hourly rate of more than £19.68 £30.00 £29.75
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2365 2714 2880
As % of all contract IT jobs located in the East of England 95.56% 95.36% 95.21%
Number of daily rates quoted 1352 1540 1731
Median daily rate £375 £385 £375
Median daily rate % change year-on-year
-2.59% +2.66%
90% offered a daily rate of more than £220 £205 £200
10% offered a daily rate of more than £510 £533 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 179 242 230
Median hourly rate £16.50 £20.00 £17.00
Median hourly rate % change year-on-year
-17.50% +17.64%
90% offered a hourly rate of more than £11.50 £12.00 £11.00
10% offered a hourly rate of more than £45.00 £40.00 £37.78
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 28 September 2016.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 28 September 2016.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +6 35 £270 -28.00% 4
Hertfordshire +16 23 £247 +17.38% 6
Cambridgeshire +25 11 £174 +24.28% 4
Norfolk -1 5 £165 -40.00% 1
Suffolk -1 3 £575 +228.57% 3
Bedfordshire -13 1 - - 5
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 September 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Analyst in the job title.

1 71 (47.65%) Microsoft
2 70 (46.98%) Windows
3 62 (41.61%) MS Office
4 60 (40.27%) Active Directory
5 48 (32.21%) Windows 7
6 44 (29.53%) MS Excel
7 40 (26.85%) Citrix
8 34 (22.82%) ITIL
9 32 (21.48%) Incident Management
9 32 (21.48%) Windows 8
10 20 (13.42%) Finance
10 20 (13.42%) SLA
11 15 (10.07%) SQL
11 15 (10.07%) Analytical Skills
12 13 (8.72%) Windows Server
13 12 (8.05%) ITIL V3
13 12 (8.05%) MCP
14 11 (7.38%) Service Management
15 10 (6.71%) Office 365
16 9 (6.04%) ITSM
16 9 (6.04%) VMware
16 9 (6.04%) SharePoint
16 9 (6.04%) Microsoft Certification
16 9 (6.04%) Data Analysis
17 8 (5.37%) A+ Certification
17 8 (5.37%) Stakeholder Management
18 7 (4.70%) Essbase
18 7 (4.70%) Mainframe
18 7 (4.70%) DNS
18 7 (4.70%) Client/Server

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.04%) SharePoint
2 6 (4.03%) MS Exchange
3 5 (3.36%) IIS
4 3 (2.01%) Apache
4 3 (2.01%) Exchange Server 2003
5 2 (1.34%) Blackberry Enterprise Server
5 2 (1.34%) Exchange Server 2007
5 2 (1.34%) Skype for Business
6 1 (0.67%) BizTalk Server
6 1 (0.67%) Exchange Server 2010
6 1 (0.67%) IBM Notes
6 1 (0.67%) SharePoint 2010
6 1 (0.67%) SharePoint 2013
6 1 (0.67%) WebSphere
Applications
1 62 (41.61%) MS Office
2 44 (29.53%) MS Excel
3 3 (2.01%) MS PowerPoint
4 2 (1.34%) Spreadsheet
5 1 (0.67%) MS Visio
Business Applications
1 3 (2.01%) HFM
1 3 (2.01%) Hyperion Planning
2 1 (0.67%) CODA-Financials
2 1 (0.67%) Dynamics CRM
2 1 (0.67%) SAP CO
2 1 (0.67%) SAP FI
2 1 (0.67%) SAP FI/CO
2 1 (0.67%) SAP Oil and Gas
2 1 (0.67%) SunGard AvantGard
Cloud Services
1 10 (6.71%) Office 365
2 2 (1.34%) Microsoft Azure
3 1 (0.67%) Azure Active Directory
3 1 (0.67%) Google Drive
3 1 (0.67%) Yammer
Communications & Networking
1 7 (4.70%) DNS
2 3 (2.01%) DHCP
2 3 (2.01%) Internet
2 3 (2.01%) LAN
3 2 (1.34%) Firewall
3 2 (1.34%) TCP/IP
3 2 (1.34%) VPN
3 2 (1.34%) WAN
3 2 (1.34%) WLAN
4 1 (0.67%) Cisco ASA
4 1 (0.67%) Cisco Wireless
4 1 (0.67%) OSPF
4 1 (0.67%) Skype
4 1 (0.67%) VoIP
4 1 (0.67%) Wireless
Database & Business Intelligence
1 7 (4.70%) Essbase
2 5 (3.36%) SQL Server
3 4 (2.68%) MS Access
4 3 (2.01%) DB2
5 2 (1.34%) Crystal Reports
5 2 (1.34%) OLAP
5 2 (1.34%) Oracle Reports
5 2 (1.34%) SQL Server Reporting Services
6 1 (0.67%) BusinessObjects XI
6 1 (0.67%) MySQL
6 1 (0.67%) SQL Server 2008
6 1 (0.67%) SQL Server 2012
6 1 (0.67%) SQL Server Integration Services
General
1 20 (13.42%) Finance
2 6 (4.03%) Legal
3 5 (3.36%) Retail
4 3 (2.01%) Manufacturing
4 3 (2.01%) Marketing
5 2 (1.34%) Telecoms
6 1 (0.67%) Advertising
6 1 (0.67%) Automotive
6 1 (0.67%) Electronics
6 1 (0.67%) French Language
6 1 (0.67%) General Ledger
6 1 (0.67%) German Language
6 1 (0.67%) Local Government
6 1 (0.67%) Pharmaceutical
6 1 (0.67%) Publishing
Libraries, Frameworks & Software Standards
1 7 (4.70%) J2EE
2 1 (0.67%) COM
Miscellaneous
1 15 (10.07%) Analytical Skills
2 7 (4.70%) Client/Server
2 7 (4.70%) Mainframe
3 5 (3.36%) CMDB
3 5 (3.36%) Management Information System
4 4 (2.68%) NHS
4 4 (2.68%) Video Conferencing
5 3 (2.01%) Blackberry
5 3 (2.01%) iPad
5 3 (2.01%) Statistics
6 2 (1.34%) Data Centre
6 2 (1.34%) Driving Licence
6 2 (1.34%) EPoS
6 2 (1.34%) Fat Client
6 2 (1.34%) Thin Client
6 2 (1.34%) Virtual Team
7 1 (0.67%) Biometrics
7 1 (0.67%) Enterprise Software
7 1 (0.67%) iPhone
7 1 (0.67%) Replication
Operating Systems
1 70 (46.98%) Windows
2 48 (32.21%) Windows 7
3 32 (21.48%) Windows 8
4 13 (8.72%) Windows Server
5 7 (4.70%) Windows XP
6 5 (3.36%) Windows Server 2003
6 5 (3.36%) Windows Server 2008
6 5 (3.36%) Windows Vista
7 4 (2.68%) Windows 10
8 2 (1.34%) Windows 2000
8 2 (1.34%) Windows Server 2012
9 1 (0.67%) Android
9 1 (0.67%) Apple iOS
9 1 (0.67%) Linux
9 1 (0.67%) Mac OS
9 1 (0.67%) Windows Phone
Processes & Methodologies
1 34 (22.82%) ITIL
2 32 (21.48%) Incident Management
3 12 (8.05%) ITIL V3
4 11 (7.38%) Service Management
5 9 (6.04%) Data Analysis
5 9 (6.04%) ITSM
6 8 (5.37%) Stakeholder Management
7 7 (4.70%) Release Management
8 6 (4.03%) Business Analysis
8 6 (4.03%) Business Intelligence
9 5 (3.36%) Configuration Management
9 5 (3.36%) Line Management
9 5 (3.36%) Service Delivery
10 4 (2.68%) Change Control
10 4 (2.68%) Migration
10 4 (2.68%) Time Management
11 3 (2.01%) Performance Monitoring
11 3 (2.01%) Problem Management
11 3 (2.01%) Validation
12 2 (1.34%) Workflow
Programming Languages
1 15 (10.07%) SQL
2 4 (2.68%) VB
2 4 (2.68%) VBA
3 3 (2.01%) COBOL
4 2 (1.34%) T-SQL
5 1 (0.67%) PowerShell
5 1 (0.67%) VBScript
Qualifications
1 12 (8.05%) MCP
2 9 (6.04%) Microsoft Certification
3 8 (5.37%) A+ Certification
4 6 (4.03%) Degree
5 5 (3.36%) MCSE
5 5 (3.36%) Security Cleared
6 4 (2.68%) CCNA
6 4 (2.68%) Cisco Certification
6 4 (2.68%) SC Cleared
7 2 (1.34%) CCA
7 2 (1.34%) Citrix Certification
7 2 (1.34%) MCSA
8 1 (0.67%) ITIL Certification
8 1 (0.67%) ITIL Foundation Certificate
8 1 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (13.42%) SLA
2 3 (2.01%) QA
System Software
1 60 (40.27%) Active Directory
2 4 (2.68%) VMware Infrastructure
3 2 (1.34%) XenApp
3 2 (1.34%) XenDesktop
4 1 (0.67%) Hyper-V
4 1 (0.67%) ISA Server
4 1 (0.67%) Virtual Machines
4 1 (0.67%) Virtual Servers
4 1 (0.67%) VMware ESX
4 1 (0.67%) vSphere
Systems Management
1 7 (4.70%) WSUS
2 4 (2.68%) SCCM
3 3 (2.01%) WhatsUp Gold
4 2 (1.34%) Norton AntiVirus
5 1 (0.67%) AirWatch
5 1 (0.67%) Backup Exec
5 1 (0.67%) Bacula
5 1 (0.67%) Casper Suite
5 1 (0.67%) Nagios
5 1 (0.67%) NetApp OnCommand
5 1 (0.67%) SCOM
5 1 (0.67%) Symantec Endpoint Protection
5 1 (0.67%) vMotion
5 1 (0.67%) ZABBIX
Vendors
1 71 (47.65%) Microsoft
2 40 (26.85%) Citrix
3 9 (6.04%) VMware
4 7 (4.70%) Civica
5 6 (4.03%) Oracle
6 5 (3.36%) Apple
6 5 (3.36%) Cisco
7 4 (2.68%) Remedy
7 4 (2.68%) SAP
8 3 (2.01%) Hyperion
8 3 (2.01%) Symantec
9 2 (1.34%) Cognos
9 2 (1.34%) Dell
9 2 (1.34%) HP
9 2 (1.34%) Imperva
9 2 (1.34%) Intel Security
10 1 (0.67%) Altiris
10 1 (0.67%) Google
10 1 (0.67%) Infor
10 1 (0.67%) LANDesk
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 2 days ago
Welwyn Garden City
Hays Specialist Recruitment Ltd
Rate: £243.00 per day
Posted: 7 days ago