The statistics below represent IT contracts advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 73 63 71
Rank change year-on-year
-10 +8
Contract jobs requiring a Support Analyst 57 71 68
As % of all contract IT jobs located in the East of England 2.50% 2.73% 2.34%
As % of the Job Titles category 2.63% 2.87% 2.47%
Number of daily rates quoted 23 41 41
Median daily rate £257 £300 £170
Median daily rate % change year-on-year
-14.50% +76.47%
90% offered a daily rate of more than £141 £210 £130
10% offered a daily rate of more than £575 £400 £330
UK excluding London median daily rate £214 £238 £193
% change year-on-year
-10.00% +23.37%
Number of hourly rates quoted 19 18 16
Median hourly rate £16.50 £13.00 £14.00
Median hourly rate % change year-on-year
+26.92% -7.14%
90% offered a hourly rate of more than £13.60 £11.40 £11.25
10% offered a hourly rate of more than £16.60 £16.50 £22.50
UK excluding London median hourly rate £14.78 £15.00 £16.00
% change year-on-year
-1.45% -6.25%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2170 2472 2757
As % of all contract IT jobs located in the East of England 95.26% 94.97% 95.04%
Number of daily rates quoted 1250 1439 1762
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £199 £215 £170
10% offered a daily rate of more than £525 £550 £550
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 171 267 186
Median hourly rate £16.50 £17.50 £16.00
Median hourly rate % change year-on-year
-5.71% +9.37%
90% offered a hourly rate of more than £12.05 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £43.75 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 8 December 2016.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 8 December 2016.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -6 22 £275 -21.42% 2
Suffolk +7 11 £575 +104.44% 1
Hertfordshire -3 11 £150 -31.81% 9
Bedfordshire +4 5 £168 - 5
Cambridgeshire -1 5 £125 -54.54% 1
Norfolk +12 4 £165 -22.80%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 8 December 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Analyst in the job title.

1 68 (49.64%) Microsoft
2 67 (48.91%) Windows
3 63 (45.99%) Active Directory
4 55 (40.15%) MS Office
5 50 (36.50%) Windows 7
6 45 (32.85%) MS Excel
7 40 (29.20%) Citrix
8 29 (21.17%) Windows 8
9 28 (20.44%) ITIL
10 27 (19.71%) Incident Management
11 22 (16.06%) SQL
12 16 (11.68%) SLA
13 15 (10.95%) MS Exchange
14 14 (10.22%) Finance
15 11 (8.03%) Analytical Skills
15 11 (8.03%) Windows Server
16 10 (7.30%) Service Management
17 9 (6.57%) Microsoft Certification
17 9 (6.57%) SQL Server
17 9 (6.57%) Data Analysis
18 8 (5.84%) Oracle
18 8 (5.84%) SharePoint
18 8 (5.84%) ITSM
18 8 (5.84%) VMware
18 8 (5.84%) Office 365
18 8 (5.84%) Imperva
19 7 (5.11%) ITIL V3
19 7 (5.11%) Mainframe
19 7 (5.11%) Internet
19 7 (5.11%) Client/Server

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.95%) MS Exchange
2 8 (5.84%) SharePoint
3 5 (3.65%) IIS
4 3 (2.19%) Apache
4 3 (2.19%) Exchange Server 2003
4 3 (2.19%) Exchange Server 2007
4 3 (2.19%) Exchange Server 2010
5 2 (1.46%) Exchange Server 2013
5 2 (1.46%) SharePoint 2010
5 2 (1.46%) Skype for Business
6 1 (0.73%) BizTalk Server
6 1 (0.73%) Blackberry Enterprise Server
6 1 (0.73%) SharePoint 2013
6 1 (0.73%) WebLogic
6 1 (0.73%) WebSphere
Applications
1 55 (40.15%) MS Office
2 45 (32.85%) MS Excel
3 5 (3.65%) MS PowerPoint
4 2 (1.46%) Acrobat
4 2 (1.46%) MS Visio
4 2 (1.46%) Spreadsheet
Business Applications
1 1 (0.73%) Dynamics CRM
1 1 (0.73%) Dynamics NAV
1 1 (0.73%) SAP CO
1 1 (0.73%) SAP FI
1 1 (0.73%) SAP FI/CO
1 1 (0.73%) SAP Oil and Gas
Cloud Services
1 8 (5.84%) Office 365
2 1 (0.73%) Google Drive
2 1 (0.73%) Microsoft Azure
2 1 (0.73%) Yammer
Communications & Networking
1 7 (5.11%) Internet
2 6 (4.38%) DNS
2 6 (4.38%) TCP/IP
3 5 (3.65%) DHCP
3 5 (3.65%) VPN
4 4 (2.92%) LAN
5 3 (2.19%) VoIP
6 2 (1.46%) Ethernet
6 2 (1.46%) Firewall
6 2 (1.46%) iSCSI
6 2 (1.46%) NAS
6 2 (1.46%) Unified Communications
6 2 (1.46%) WAN
6 2 (1.46%) WLAN
7 1 (0.73%) Cisco ASA
7 1 (0.73%) Cisco Wireless
7 1 (0.73%) Remote Desktop
7 1 (0.73%) Skype
7 1 (0.73%) WebEx
7 1 (0.73%) Wi-Fi
Database & Business Intelligence
1 9 (6.57%) SQL Server
2 4 (2.92%) Essbase
2 4 (2.92%) MS Access
3 3 (2.19%) DB2
3 3 (2.19%) MySQL
3 3 (2.19%) Oracle Reports
4 2 (1.46%) Crystal Reports
4 2 (1.46%) OLAP
4 2 (1.46%) SQL Server Reporting Services
5 1 (0.73%) BusinessObjects XI
5 1 (0.73%) GIS
5 1 (0.73%) Oracle BI Publisher
5 1 (0.73%) Oracle Database
5 1 (0.73%) Oracle Database 10g
5 1 (0.73%) SQL Server 2005
5 1 (0.73%) SQL Server 2008
5 1 (0.73%) SQL Server 2012
5 1 (0.73%) SQL Server Integration Services
General
1 14 (10.22%) Finance
2 6 (4.38%) Retail
3 5 (3.65%) Legal
4 4 (2.92%) Manufacturing
5 3 (2.19%) Marketing
6 2 (1.46%) Aerospace
6 2 (1.46%) Pharmaceutical
6 2 (1.46%) Telecoms
7 1 (0.73%) Advertising
7 1 (0.73%) Automotive
7 1 (0.73%) Banking
7 1 (0.73%) Electronics
7 1 (0.73%) French Language
7 1 (0.73%) Local Government
7 1 (0.73%) Publishing
Libraries, Frameworks & Software Standards
1 7 (5.11%) J2EE
2 1 (0.73%) COM
2 1 (0.73%) Hibernate
2 1 (0.73%) Java EE
2 1 (0.73%) JSF
2 1 (0.73%) JSP
2 1 (0.73%) Spring
2 1 (0.73%) Struts
2 1 (0.73%) XML
2 1 (0.73%) XSL
2 1 (0.73%) XSLT
Miscellaneous
1 11 (8.03%) Analytical Skills
2 7 (5.11%) Client/Server
2 7 (5.11%) Mainframe
3 6 (4.38%) Video Conferencing
4 4 (2.92%) Management Information System
4 4 (2.92%) NHS
5 3 (2.19%) iPad
6 2 (1.46%) Data Centre
6 2 (1.46%) Driving Licence
6 2 (1.46%) EPoS
6 2 (1.46%) Life Science
6 2 (1.46%) Smartphone
6 2 (1.46%) Statistics
6 2 (1.46%) Virtual Team
7 1 (0.73%) CMDB
7 1 (0.73%) EFT
7 1 (0.73%) Fat Client
7 1 (0.73%) Handset
7 1 (0.73%) Replication
7 1 (0.73%) Thin Client
Operating Systems
1 67 (48.91%) Windows
2 50 (36.50%) Windows 7
3 29 (21.17%) Windows 8
4 11 (8.03%) Windows Server
5 7 (5.11%) Windows Server 2008
5 7 (5.11%) Windows XP
6 6 (4.38%) Windows Server 2003
7 5 (3.65%) Windows Vista
8 4 (2.92%) Linux
8 4 (2.92%) Windows 10
8 4 (2.92%) Windows Server 2012
9 3 (2.19%) Unix
10 2 (1.46%) Windows 2000
11 1 (0.73%) Mac OS
11 1 (0.73%) Windows Mobile
Processes & Methodologies
1 28 (20.44%) ITIL
2 27 (19.71%) Incident Management
3 10 (7.30%) Service Management
4 9 (6.57%) Data Analysis
5 8 (5.84%) ITSM
6 7 (5.11%) ITIL V3
6 7 (5.11%) Release Management
7 6 (4.38%) Business Analysis
8 5 (3.65%) Business Intelligence
8 5 (3.65%) Service Delivery
8 5 (3.65%) Stakeholder Management
9 4 (2.92%) Change Control
9 4 (2.92%) Time Management
10 3 (2.19%) Continuous Improvement
10 3 (2.19%) Line Management
10 3 (2.19%) Migration
10 3 (2.19%) Performance Monitoring
10 3 (2.19%) Problem Management
10 3 (2.19%) Software Deployment
11 2 (1.46%) Validation
Programming Languages
1 22 (16.06%) SQL
2 6 (4.38%) VBA
3 4 (2.92%) PowerShell
3 4 (2.92%) VB
4 3 (2.19%) COBOL
5 2 (1.46%) T-SQL
6 1 (0.73%) C
6 1 (0.73%) Java
6 1 (0.73%) PL/SQL
6 1 (0.73%) VBScript
Qualifications
1 9 (6.57%) Microsoft Certification
2 7 (5.11%) MCP
3 6 (4.38%) MCSE
4 4 (2.92%) CCNA
4 4 (2.92%) Cisco Certification
4 4 (2.92%) MCSA
4 4 (2.92%) MOS
4 4 (2.92%) Security Cleared
5 3 (2.19%) A+ Certification
5 3 (2.19%) ITIL Certification
6 2 (1.46%) CCA
6 2 (1.46%) Citrix Certification
6 2 (1.46%) Degree
6 2 (1.46%) SC Cleared
6 2 (1.46%) VMware Certified Professional (VCP)
7 1 (0.73%) DBS Check
7 1 (0.73%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (11.68%) SLA
2 3 (2.19%) QA
System Software
1 63 (45.99%) Active Directory
2 3 (2.19%) VMware Infrastructure
2 3 (2.19%) XenApp
3 2 (1.46%) XenDesktop
4 1 (0.73%) Hyper-V
4 1 (0.73%) ISA Server
4 1 (0.73%) Oracle RAC
4 1 (0.73%) Terminal Server
4 1 (0.73%) Virtual Machines
4 1 (0.73%) Virtual Servers
4 1 (0.73%) VMware ESX
4 1 (0.73%) VMware ESXi
4 1 (0.73%) vSphere
4 1 (0.73%) XenServer
Systems Management
1 5 (3.65%) SCCM
2 3 (2.19%) WhatsUp Gold
2 3 (2.19%) WSUS
3 1 (0.73%) AirWatch
3 1 (0.73%) Backup Exec
3 1 (0.73%) Casper Suite
3 1 (0.73%) DameWare
3 1 (0.73%) Nagios
3 1 (0.73%) NetApp OnCommand
3 1 (0.73%) Norton AntiVirus
3 1 (0.73%) SCOM
3 1 (0.73%) SCSM
3 1 (0.73%) vMotion
Vendors
1 68 (49.64%) Microsoft
2 40 (29.20%) Citrix
3 8 (5.84%) Imperva
3 8 (5.84%) Oracle
3 8 (5.84%) VMware
4 5 (3.65%) Apple
5 4 (2.92%) Cisco
5 4 (2.92%) SAP
6 3 (2.19%) Adobe
7 2 (1.46%) Google
7 2 (1.46%) PeopleSoft
7 2 (1.46%) Remedy
8 1 (0.73%) CheckPoint
8 1 (0.73%) Infor
8 1 (0.73%) Intel Security
8 1 (0.73%) Kaspersky
8 1 (0.73%) LANDesk
8 1 (0.73%) Salesforce.com
8 1 (0.73%) Sophos
8 1 (0.73%) Symantec
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