The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 50 91 67
Rank change year-on-year
+41 -24
Contract jobs requiring a Support Analyst 87 47 55
As % of all contract IT jobs located in the East of England 3.50% 1.81% 2.36%
As % of the Job Titles category 3.70% 1.94% 2.53%
Number of daily rates quoted 41 16 23
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£190 £248 £240
Average daily rate % change year-on-year
-23.23% +3.12%
90% offered a daily rate of more than £135 £133 £129
10% offered a daily rate of more than £275 £383 £300
UK excluding London average daily rate £220 £213 £238
% change year-on-year
+3.52% -10.52%
Number of hourly rates quoted 25 22 16
Average hourly rate £17.50 £15.25 £14.50
Average hourly rate % change year-on-year
+14.75% +5.17%
90% offered a hourly rate of more than £12.00 £11.50 £10.50
10% offered a hourly rate of more than £29.75 £20.00 £16.75
UK excluding London average hourly rate £16.00 £16.00 £14.25
% change year-on-year
- +12.28%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2353 2420 2172
As % of all contract IT jobs located in the East of England 94.65% 93.26% 93.26%
Number of daily rates quoted 1362 1334 1115
Average daily rate £388 £370 £350
Average daily rate % change year-on-year
+4.72% +5.71%
90% offered a daily rate of more than £200 £200 £210
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £350 £348
% change year-on-year
+7.14% +0.71%
Number of hourly rates quoted 220 223 236
Average hourly rate £19.50 £20.00 £21.50
Average hourly rate % change year-on-year
-2.50% -6.97%
90% offered a hourly rate of more than £11.35 £11.50 £10.60
10% offered a hourly rate of more than £40.00 £44.00 £40.00
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 26 February 2015.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 26 February 2015.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +10 21 £210 -42.46% 5
Hertfordshire +26 19 £165 - 6
Essex +16 19 £135 -17.30% 4
Norfolk +8 15 £175 -30.00% 1
Bedfordshire -6 9 £275 +10.00% 4
Suffolk +1 3 £200 - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 26 February 2015, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 100 (63.29%) Windows
2 67 (42.41%) ITIL
3 66 (41.77%) Microsoft
4 60 (37.97%) Active Directory
5 59 (37.34%) MS Office
6 44 (27.85%) Windows 7
7 43 (27.22%) MS Excel
8 41 (25.95%) Citrix
9 27 (17.09%) SQL
9 27 (17.09%) Windows Server 2008
10 25 (15.82%) Finance
11 24 (15.19%) VMware
12 23 (14.56%) Lotus
13 22 (13.92%) IBM Notes
14 20 (12.66%) Symantec
14 20 (12.66%) Blackberry
15 19 (12.03%) Windows Server 2003
16 18 (11.39%) Service Delivery
17 17 (10.76%) McAfee
17 17 (10.76%) Adobe
17 17 (10.76%) SLA
17 17 (10.76%) Cisco
17 17 (10.76%) Incident Management
18 16 (10.13%) MCP
19 15 (9.49%) MS Exchange
20 13 (8.23%) DNS
20 13 (8.23%) NHS
21 12 (7.59%) Windows XP
22 11 (6.96%) SQL Server
23 10 (6.33%) Windows 8

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 26 February 2015, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (13.92%) IBM Notes
2 15 (9.49%) MS Exchange
3 8 (5.06%) Lotus Domino
4 6 (3.80%) Exchange Server 2010
5 5 (3.16%) SharePoint
6 4 (2.53%) Exchange Server 2007
7 3 (1.90%) Exchange Server 2003
8 2 (1.27%) Blackberry Enterprise Server
9 1 (0.63%) SAS
9 1 (0.63%) JBoss
9 1 (0.63%) Tomcat
9 1 (0.63%) LiveCycle
9 1 (0.63%) Lync
Applications
1 59 (37.34%) MS Office
2 43 (27.22%) MS Excel
3 9 (5.70%) MS PowerPoint
4 2 (1.27%) Adobe Creative Suite
5 1 (0.63%) MS Project
5 1 (0.63%) MS Visio
5 1 (0.63%) Fireworks
Business Applications
1 1 (0.63%) Dynamics AX
Cloud Services
1 2 (1.27%) Office 365
2 1 (0.63%) IaaS
2 1 (0.63%) SaaS
2 1 (0.63%) PaaS
Communications & Networking
1 13 (8.23%) DNS
2 9 (5.70%) VPN
2 9 (5.70%) LAN
3 8 (5.06%) WAN
3 8 (5.06%) TCP/IP
4 7 (4.43%) VoIP
5 6 (3.80%) DHCP
5 6 (3.80%) Firewall
6 5 (3.16%) Wireless
7 4 (2.53%) SAN
7 4 (2.53%) Intranet
8 2 (1.27%) MPLS
8 2 (1.27%) Cisco IOS
8 2 (1.27%) Cisco ASA
8 2 (1.27%) SSL
8 2 (1.27%) Ethernet
8 2 (1.27%) ISDN
9 1 (0.63%) Broadband
9 1 (0.63%) FTP
9 1 (0.63%) HTTP
Database & Business Intelligence
1 11 (6.96%) SQL Server
2 6 (3.80%) SQL Server 2008
3 5 (3.16%) SQL Server Reporting Services
4 4 (2.53%) SQL Server 2005
4 4 (2.53%) SQL Server 2000
5 3 (1.90%) Oracle Database 11g
5 3 (1.90%) Oracle Database
6 1 (0.63%) SQL Server Analysis Services
6 1 (0.63%) SQL Server Integration Services
6 1 (0.63%) Microsoft Analysis Services
6 1 (0.63%) Data Warehouse
Development Applications
1 1 (0.63%) Eclipse
1 1 (0.63%) Subversion
General
1 25 (15.82%) Finance
2 8 (5.06%) Telecoms
3 6 (3.80%) Legal
4 5 (3.16%) Pharmaceutical
5 4 (2.53%) French Language
6 3 (1.90%) Manufacturing
7 2 (1.27%) Advertising
7 2 (1.27%) Publishing
8 1 (0.63%) Retail
8 1 (0.63%) Marketing
8 1 (0.63%) Law
Libraries, Frameworks & Software Standards
1 6 (3.80%) XML
2 2 (1.27%) .NET
2 2 (1.27%) Middleware
2 2 (1.27%) Application Packaging
3 1 (0.63%) HTML
3 1 (0.63%) X-Windows
3 1 (0.63%) Web Services
3 1 (0.63%) EDI
Miscellaneous
1 20 (12.66%) Blackberry
2 13 (8.23%) NHS
3 10 (6.33%) Analytical Skills
4 5 (3.16%) Mathematics
5 4 (2.53%) iPhone
6 3 (1.90%) iSeries
6 3 (1.90%) iPad
6 3 (1.90%) SecurID
6 3 (1.90%) Management Information System
7 2 (1.27%) AS400
7 2 (1.27%) Video Conferencing
7 2 (1.27%) User Experience
8 1 (0.63%) Data Extraction
8 1 (0.63%) Data Integration
8 1 (0.63%) Computer Science
8 1 (0.63%) PMI
Operating Systems
1 100 (63.29%) Windows
2 44 (27.85%) Windows 7
3 27 (17.09%) Windows Server 2008
4 19 (12.03%) Windows Server 2003
5 12 (7.59%) Windows XP
6 10 (6.33%) Windows 8
7 9 (5.70%) Mac OS X
7 9 (5.70%) Linux
8 8 (5.06%) Windows Server 2012
9 7 (4.43%) UNIX
9 7 (4.43%) CentOS
9 7 (4.43%) Red Hat Enterprise Linux
10 6 (3.80%) Windows Vista
11 4 (2.53%) Android
12 3 (1.90%) OS/400
13 2 (1.27%) Apple iOS
14 1 (0.63%) i5/OS
14 1 (0.63%) Mac OS X Server
14 1 (0.63%) Windows 2000
14 1 (0.63%) AIX
Processes & Methodologies
1 67 (42.41%) ITIL
2 18 (11.39%) Service Delivery
3 17 (10.76%) Incident Management
4 10 (6.33%) Project Management
5 8 (5.06%) Service Management
5 8 (5.06%) Migration
6 7 (4.43%) Problem Management
7 6 (3.80%) Document Management
7 6 (3.80%) Network Design
7 6 (3.80%) PRINCE2
8 5 (3.16%) Time Management
9 4 (2.53%) Capacity Planning
9 4 (2.53%) ITIL V3
9 4 (2.53%) Change Control
9 4 (2.53%) Software Testing
10 3 (1.90%) Line Management
10 3 (1.90%) Mentoring
10 3 (1.90%) Coaching
10 3 (1.90%) Mobile Device Management
10 3 (1.90%) Agile Software Development
Programming Languages
1 27 (17.09%) SQL
2 6 (3.80%) VBScript
3 5 (3.16%) T-SQL
4 4 (2.53%) VB
5 2 (1.27%) PowerShell
5 2 (1.27%) Java
5 2 (1.27%) VBA
6 1 (0.63%) Python
6 1 (0.63%) Shell Script
6 1 (0.63%) VB6
6 1 (0.63%) JavaScript
6 1 (0.63%) PHP
6 1 (0.63%) VB.NET
Qualifications
1 16 (10.13%) MCP
2 7 (4.43%) Microsoft Certification
3 6 (3.80%) Degree
3 6 (3.80%) Security Cleared
4 5 (3.16%) ITIL Certification
5 4 (2.53%) SC Cleared
6 2 (1.27%) PMI Certification
6 2 (1.27%) MCSA
7 1 (0.63%) CISSP
7 1 (0.63%) MCSE
7 1 (0.63%) CISM
7 1 (0.63%) PMP
7 1 (0.63%) VCP4
Quality Assurance & Compliance
1 17 (10.76%) SLA
System Software
1 60 (37.97%) Active Directory
2 5 (3.16%) VMware Infrastructure
3 3 (1.90%) Citrix Presentation Server
4 2 (1.27%) Hyper-V
5 1 (0.63%) XenApp
5 1 (0.63%) vSphere
Systems Management
1 6 (3.80%) Norton AntiVirus
2 5 (3.16%) WSUS
3 2 (1.27%) SCCM
3 2 (1.27%) Symantec Endpoint Protection
3 2 (1.27%) Backup Exec
Vendors
1 66 (41.77%) Microsoft
2 41 (25.95%) Citrix
3 24 (15.19%) VMware
4 23 (14.56%) Lotus
5 20 (12.66%) Symantec
6 17 (10.76%) McAfee
6 17 (10.76%) Adobe
6 17 (10.76%) Cisco
7 9 (5.70%) HP
8 4 (2.53%) Oracle
9 3 (1.90%) IBM
9 3 (1.90%) Apple
9 3 (1.90%) Informatica
10 2 (1.27%) SmartStream
10 2 (1.27%) Dell
10 2 (1.27%) Wyse
10 2 (1.27%) Altiris
10 2 (1.27%) LANDesk
10 2 (1.27%) WatchGuard
10 2 (1.27%) Polycom
Essex
Roc Search
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 3 days ago
Bedfordshire
Progressive Recruitment
Rate: £300 - £400 per day + competitive
Posted: 24 days ago