The statistics below represent IT contracts advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Support Analyst
England / East of England
Rank 84 49 57
Rank change year-on-year
-35 +8
Contract jobs requiring a Support Analyst 43 84 82
As % of all contract IT jobs located in the East of England 2.02% 3.55% 3.18%
As % of the Job Titles category 2.12% 3.73% 3.29%
Number of daily rates quoted 16 52 45
Median daily rate £275 £300 £175
Median daily rate % change year-on-year
-8.33% +71.42%
90% offered a daily rate of more than £145 £203 £147
10% offered a daily rate of more than £575 £398 £275
UK excluding London median daily rate £215 £250 £195
% change year-on-year
-14.00% +28.20%
Number of hourly rates quoted 14 20 20
Median hourly rate £16.50 £13.00 £15.00
Median hourly rate % change year-on-year
+26.92% -13.33%
90% offered a hourly rate of more than £12.00 £9.50 £12.00
10% offered a hourly rate of more than £19.80 £16.50 £29.75
UK excluding London median hourly rate £14.75 £15.00 £16.00
% change year-on-year
-1.66% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2027 2255 2494
As % of all contract IT jobs located in the East of England 95.39% 95.27% 96.74%
Number of daily rates quoted 1165 1349 1508
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £200 £225 £180
10% offered a daily rate of more than £550 £575 £550
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 162 229 204
Median hourly rate £31.00 £19.00 £16.33
Median hourly rate % change year-on-year
+63.15% +16.35%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 22 January 2017.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 22 January 2017.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -23 15 £275 -12.00% 3
Suffolk -1 8 £575 +104.44% 3
Cambridgeshire -6 8 £125 -60.93% 2
Hertfordshire -13 8 £150 -46.80% 9
Bedfordshire +11 4 £168 - 2
Norfolk +6 1 £340 +67.90%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 22 January 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Analyst in the job title.

1 56 (50.45%) Microsoft
2 54 (48.65%) Windows
3 51 (45.95%) Active Directory
4 39 (35.14%) MS Excel
4 39 (35.14%) Windows 7
5 37 (33.33%) MS Office
6 28 (25.23%) Citrix
7 21 (18.92%) Windows 8
8 19 (17.12%) Incident Management
9 18 (16.22%) SQL
10 17 (15.32%) ITIL
11 14 (12.61%) MS Exchange
12 13 (11.71%) SLA
13 11 (9.91%) Finance
14 8 (7.21%) Service Management
14 8 (7.21%) Imperva
14 8 (7.21%) Windows Server
15 7 (6.31%) Video Conferencing
15 7 (6.31%) VMware
15 7 (6.31%) SharePoint
16 6 (5.41%) TCP/IP
16 6 (5.41%) VPN
16 6 (5.41%) DNS
16 6 (5.41%) MCP
16 6 (5.41%) Oracle
16 6 (5.41%) SQL Server
16 6 (5.41%) ITIL V3
16 6 (5.41%) MS PowerPoint
16 6 (5.41%) Analytical Skills
17 5 (4.50%) Retail

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.61%) MS Exchange
2 7 (6.31%) SharePoint
3 5 (4.50%) IIS
4 3 (2.70%) Apache
5 2 (1.80%) Exchange Server 2010
5 2 (1.80%) Exchange Server 2013
6 1 (0.90%) BizTalk Server
6 1 (0.90%) Exchange Server 2003
6 1 (0.90%) Exchange Server 2007
6 1 (0.90%) SharePoint 2010
6 1 (0.90%) Skype for Business
6 1 (0.90%) WebLogic
Applications
1 39 (35.14%) MS Excel
2 37 (33.33%) MS Office
3 6 (5.41%) MS PowerPoint
4 2 (1.80%) Acrobat
5 1 (0.90%) MS Project
5 1 (0.90%) MS Visio
Business Applications
1 1 (0.90%) Dynamics NAV
1 1 (0.90%) SAP Oil and Gas
Cloud Services
1 5 (4.50%) Office 365
2 1 (0.90%) Google Drive
2 1 (0.90%) Microsoft Azure
Communications & Networking
1 6 (5.41%) DNS
1 6 (5.41%) TCP/IP
1 6 (5.41%) VPN
2 5 (4.50%) Internet
3 4 (3.60%) DHCP
4 3 (2.70%) LAN
5 2 (1.80%) Ethernet
5 2 (1.80%) iSCSI
5 2 (1.80%) NAS
5 2 (1.80%) Unified Communications
5 2 (1.80%) VoIP
5 2 (1.80%) WebEx
5 2 (1.80%) Wi-Fi
6 1 (0.90%) Cisco ASA
6 1 (0.90%) Cisco Wireless
6 1 (0.90%) FTP
6 1 (0.90%) OSPF
6 1 (0.90%) Remote Desktop
6 1 (0.90%) Skype
6 1 (0.90%) Wireless
Database & Business Intelligence
1 6 (5.41%) SQL Server
2 3 (2.70%) Oracle Reports
3 2 (1.80%) MySQL
4 1 (0.90%) DB2
4 1 (0.90%) Essbase
4 1 (0.90%) GIS
4 1 (0.90%) MS Access
4 1 (0.90%) Oracle BI Publisher
4 1 (0.90%) Oracle Database
4 1 (0.90%) Oracle Database 10g
4 1 (0.90%) SQL Server 2005
General
1 11 (9.91%) Finance
2 5 (4.50%) Retail
3 4 (3.60%) Legal
4 3 (2.70%) Manufacturing
4 3 (2.70%) Pharmaceutical
5 2 (1.80%) Aerospace
5 2 (1.80%) Local Government
5 2 (1.80%) Marketing
5 2 (1.80%) Telecoms
6 1 (0.90%) Advertising
6 1 (0.90%) Banking
6 1 (0.90%) Electronics
6 1 (0.90%) Law
Libraries, Frameworks & Software Standards
1 2 (1.80%) J2EE
2 1 (0.90%) Hibernate
2 1 (0.90%) Java EE
2 1 (0.90%) JSF
2 1 (0.90%) JSP
2 1 (0.90%) Spring
2 1 (0.90%) Struts
2 1 (0.90%) XML
2 1 (0.90%) XSL
2 1 (0.90%) XSLT
Miscellaneous
1 7 (6.31%) Video Conferencing
2 6 (5.41%) Analytical Skills
3 4 (3.60%) Management Information System
3 4 (3.60%) Smartphone
4 3 (2.70%) NHS
5 2 (1.80%) Client/Server
5 2 (1.80%) Driving Licence
5 2 (1.80%) EPoS
5 2 (1.80%) Life Science
5 2 (1.80%) Mainframe
5 2 (1.80%) Statistics
5 2 (1.80%) Virtual Team
6 1 (0.90%) CMDB
6 1 (0.90%) Data Centre
6 1 (0.90%) Enterprise Software
6 1 (0.90%) Handset
6 1 (0.90%) iPad
6 1 (0.90%) iPhone
6 1 (0.90%) Pharmacovigilance
6 1 (0.90%) Replication
Operating Systems
1 54 (48.65%) Windows
2 39 (35.14%) Windows 7
3 21 (18.92%) Windows 8
4 8 (7.21%) Windows Server
5 5 (4.50%) Windows Server 2003
5 5 (4.50%) Windows XP
6 4 (3.60%) Windows Server 2008
7 3 (2.70%) Linux
7 3 (2.70%) Unix
7 3 (2.70%) Windows 10
7 3 (2.70%) Windows Server 2012
8 2 (1.80%) Windows Mobile
8 2 (1.80%) Windows Vista
9 1 (0.90%) Android
9 1 (0.90%) Windows 2000
9 1 (0.90%) Windows Phone
Processes & Methodologies
1 19 (17.12%) Incident Management
2 17 (15.32%) ITIL
3 8 (7.21%) Service Management
4 6 (5.41%) ITIL V3
5 5 (4.50%) Stakeholder Management
6 4 (3.60%) Business Intelligence
6 4 (3.60%) Change Control
6 4 (3.60%) Continuous Improvement
7 3 (2.70%) Line Management
7 3 (2.70%) Problem Management
7 3 (2.70%) Software Deployment
8 2 (1.80%) Data Analysis
8 2 (1.80%) Data Reconciliation
8 2 (1.80%) ITSM
8 2 (1.80%) Mentoring
8 2 (1.80%) Migration
8 2 (1.80%) Performance Management
8 2 (1.80%) Release Management
8 2 (1.80%) Service Delivery
8 2 (1.80%) User Acceptance Testing
Programming Languages
1 18 (16.22%) SQL
2 5 (4.50%) VBA
3 3 (2.70%) PowerShell
4 1 (0.90%) C
4 1 (0.90%) COBOL
4 1 (0.90%) Java
4 1 (0.90%) PL/SQL
4 1 (0.90%) VB
Qualifications
1 6 (5.41%) MCP
2 5 (4.50%) Microsoft Certification
3 4 (3.60%) MOS
4 3 (2.70%) A+ Certification
4 3 (2.70%) Degree
4 3 (2.70%) MCSE
5 2 (1.80%) ITIL Certification
5 2 (1.80%) MCSA
5 2 (1.80%) Security Cleared
6 1 (0.90%) BPSS Clearance
6 1 (0.90%) CCA
6 1 (0.90%) CCNA
6 1 (0.90%) Cisco Certification
6 1 (0.90%) Citrix Certification
6 1 (0.90%) DBS Check
6 1 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (11.71%) SLA
2 3 (2.70%) QA
3 1 (0.90%) Disclosure Scotland
System Software
1 51 (45.95%) Active Directory
2 3 (2.70%) VMware Infrastructure
3 2 (1.80%) VMware ESX
4 1 (0.90%) Hyper-V
4 1 (0.90%) ISA Server
4 1 (0.90%) Oracle RAC
4 1 (0.90%) Terminal Server
4 1 (0.90%) Virtual Desktop
4 1 (0.90%) Virtual Machines
4 1 (0.90%) Virtual Servers
4 1 (0.90%) VMware ESXi
4 1 (0.90%) vSphere
4 1 (0.90%) XenApp
4 1 (0.90%) XenServer
Systems Management
1 3 (2.70%) SCCM
1 3 (2.70%) WhatsUp Gold
1 3 (2.70%) WSUS
2 1 (0.90%) AirWatch
2 1 (0.90%) Backup Exec
2 1 (0.90%) Casper Suite
2 1 (0.90%) DameWare
2 1 (0.90%) NetApp OnCommand
2 1 (0.90%) Norton AntiVirus
2 1 (0.90%) SCSM
2 1 (0.90%) vMotion
Vendors
1 56 (50.45%) Microsoft
2 28 (25.23%) Citrix
3 8 (7.21%) Imperva
4 7 (6.31%) VMware
5 6 (5.41%) Oracle
6 4 (3.60%) Apple
7 3 (2.70%) Adobe
8 2 (1.80%) Cisco
8 2 (1.80%) Google
8 2 (1.80%) HP
8 2 (1.80%) PeopleSoft
8 2 (1.80%) Remedy
8 2 (1.80%) SAP
9 1 (0.90%) Dell
9 1 (0.90%) Intel Security
9 1 (0.90%) Kaspersky
9 1 (0.90%) LANDesk
9 1 (0.90%) MobileIron
9 1 (0.90%) Samsung
9 1 (0.90%) Sophos
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Rate: Up to £180 per day Up to £180 per day
Posted: 5 days ago