The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 57 78 66
Rank change year-on-year
+21 -12
Contract jobs requiring a Support Analyst 89 44 80
As % of all contract IT jobs located in the East of England 3.04% 1.84% 2.66%
As % of the Job Titles category 3.29% 1.96% 2.82%
Number of daily rates quoted 34 13 31
Average daily rate
Keep up to 90%
of your Daily Rate
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£195 £200 £170
Average daily rate % change year-on-year
-2.50% +17.64%
90% offered a daily rate of more than £127 £134 £99
10% offered a daily rate of more than £247 £389 £325
UK excluding London average daily rate £200 £225 £220
% change year-on-year
-11.11% +2.27%
Number of hourly rates quoted 34 16 25
Average hourly rate £15.50 £14.50 £17.00
Average hourly rate % change year-on-year
+6.89% -14.70%
90% offered a hourly rate of more than £12.00 £11.38 £11.79
10% offered a hourly rate of more than £29.75 £16.00 £21.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2703 2244 2833
As % of all contract IT jobs located in the East of England 92.38% 93.97% 94.18%
Number of daily rates quoted 1581 1131 1383
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £200 £200 £180
10% offered a daily rate of more than £475 £500 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 221 243 355
Average hourly rate £16.50 £20.00 £27.80
Average hourly rate % change year-on-year
-17.50% -28.05%
90% offered a hourly rate of more than £11.00 £11.00 £11.65
10% offered a hourly rate of more than £38.50 £42.50 £40.00
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Support Analyst
England

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 22 July 2014.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 22 July 2014.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +12 27 £238 +27.51% 2
Hertfordshire +16 21 £130 -25.17% 4
Norfolk +5 16 £200 -11.11% 1
Cambridgeshire -6 12 £194 +127.94% 5
Bedfordshire -13 10 £180 -57.01% 4
Suffolk -16 4 £175 - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 22 July 2014, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 97 (59.88%) Windows
2 73 (45.06%) Active Directory
3 50 (30.86%) Windows 7
4 35 (21.60%) MS Office
4 35 (21.60%) ITIL
5 34 (20.99%) Microsoft
6 30 (18.52%) Windows Server 2008
7 29 (17.90%) MS Exchange
8 25 (15.43%) Finance
9 24 (14.81%) Windows Server 2003
10 23 (14.20%) SQL
10 23 (14.20%) SQL Server
11 22 (13.58%) Oracle
12 20 (12.35%) MS Excel
12 20 (12.35%) Windows XP
12 20 (12.35%) Cisco
12 20 (12.35%) HP
13 19 (11.73%) Citrix
14 17 (10.49%) Exchange Server 2010
15 16 (9.88%) SLA
15 16 (9.88%) Service Delivery
16 15 (9.26%) VMware
17 13 (8.02%) Java
18 12 (7.41%) IBM Notes
18 12 (7.41%) Lotus
18 12 (7.41%) SCCM
18 12 (7.41%) SQL Server 2008
19 11 (6.79%) Firewall
19 11 (6.79%) Data Analysis
19 11 (6.79%) Incident Management

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 22 July 2014, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (17.90%) MS Exchange
2 17 (10.49%) Exchange Server 2010
3 12 (7.41%) IBM Notes
4 11 (6.79%) Exchange Server 2003
5 10 (6.17%) MQSeries
6 9 (5.56%) SharePoint
7 7 (4.32%) WebLogic
7 7 (4.32%) WebSphere
8 6 (3.70%) Exchange Server 2007
9 5 (3.09%) WebSphere Application Server
9 5 (3.09%) Blackberry Enterprise Server
10 4 (2.47%) Lotus Domino
11 3 (1.85%) CICS
11 3 (1.85%) Lync
12 1 (0.62%) Exchange Server 2013
12 1 (0.62%) IIS
Applications
1 35 (21.60%) MS Office
2 20 (12.35%) MS Excel
3 3 (1.85%) MS PowerPoint
4 2 (1.23%) MS Visio
5 1 (0.62%) MS Project
Business Applications
1 2 (1.23%) SAP SD
1 2 (1.23%) Remedy ITSM
1 2 (1.23%) Oracle General Ledger
2 1 (0.62%) Oracle BPM
2 1 (0.62%) Dynamics CRM
2 1 (0.62%) Agresso
Communications & Networking
1 11 (6.79%) Firewall
2 10 (6.17%) SAN
3 9 (5.56%) Wireless
4 8 (4.94%) DNS
4 8 (4.94%) TCP/IP
5 5 (3.09%) WAN
5 5 (3.09%) DHCP
5 5 (3.09%) LAN
5 5 (3.09%) Cisco ASA
6 3 (1.85%) FTP
6 3 (1.85%) VoIP
6 3 (1.85%) VPN
7 2 (1.23%) Ethernet
7 2 (1.23%) Internet
8 1 (0.62%) MPLS
8 1 (0.62%) Wi-Fi
8 1 (0.62%) SSL
8 1 (0.62%) CTI
8 1 (0.62%) ATM
8 1 (0.62%) ISDN
Database & Business Intelligence
1 23 (14.20%) SQL Server
2 12 (7.41%) SQL Server 2008
3 10 (6.17%) Oracle Database
3 10 (6.17%) DB2
4 4 (2.47%) SQL Server Reporting Services
4 4 (2.47%) SQL Server 2005
5 3 (1.85%) Crystal Reports
5 3 (1.85%) Oracle Reports
5 3 (1.85%) Relational Database
5 3 (1.85%) RDBMS
6 2 (1.23%) SQL Server 2012
7 1 (0.62%) Oracle Exadata
7 1 (0.62%) MS Access
7 1 (0.62%) SQL Server Integration Services
7 1 (0.62%) SQL Server Analysis Services
Development Applications
1 1 (0.62%) Lombardi
General
1 25 (15.43%) Finance
2 10 (6.17%) Banking
3 6 (3.70%) Telecoms
4 4 (2.47%) Retail
4 4 (2.47%) Manufacturing
5 3 (1.85%) Legal
6 2 (1.23%) General Ledger
6 2 (1.23%) Pharmaceutical
6 2 (1.23%) Automotive
7 1 (0.62%) Marketing
7 1 (0.62%) Publishing
Libraries, Frameworks & Software Standards
1 10 (6.17%) J2EE
2 5 (3.09%) .NET
3 3 (1.85%) ISPF
3 3 (1.85%) Flash
3 3 (1.85%) EDI
4 2 (1.23%) Application Packaging
5 1 (0.62%) XMPP
5 1 (0.62%) ODBC
Miscellaneous
1 9 (5.56%) Blackberry
2 7 (4.32%) iPhone
3 5 (3.09%) Mainframe
4 4 (2.47%) NHS
4 4 (2.47%) IBM Mainframe
5 3 (1.85%) Management Information System
6 2 (1.23%) AS400
6 2 (1.23%) Client/Server
6 2 (1.23%) Video Conferencing
6 2 (1.23%) Statistics
6 2 (1.23%) iPad
7 1 (0.62%) HP StorageWorks
7 1 (0.62%) Mobile Computing
7 1 (0.62%) Informatics
7 1 (0.62%) Computer Science
7 1 (0.62%) EPoS
7 1 (0.62%) Firmware
7 1 (0.62%) Clustering
7 1 (0.62%) Smartphone
7 1 (0.62%) CCTV
Operating Systems
1 97 (59.88%) Windows
2 50 (30.86%) Windows 7
3 30 (18.52%) Windows Server 2008
4 24 (14.81%) Windows Server 2003
5 20 (12.35%) Windows XP
6 10 (6.17%) Linux
7 7 (4.32%) Windows Server 2012
8 5 (3.09%) Android
9 4 (2.47%) SUSE
9 4 (2.47%) Windows 2000 Server
9 4 (2.47%) Windows 8
10 2 (1.23%) Windows Vista
10 2 (1.23%) Mac OS X
11 1 (0.62%) zOS
11 1 (0.62%) Windows 2000
11 1 (0.62%) UNIX
11 1 (0.62%) Red Hat Enterprise Linux
11 1 (0.62%) Mac OS
11 1 (0.62%) Windows Phone
11 1 (0.62%) Apple iOS
Processes & Methodologies
1 35 (21.60%) ITIL
2 16 (9.88%) Service Delivery
3 11 (6.79%) Data Analysis
3 11 (6.79%) Incident Management
4 10 (6.17%) Change Control
5 8 (4.94%) Capacity Planning
6 6 (3.70%) Release Management
6 6 (3.70%) Data Protection
6 6 (3.70%) Migration
7 4 (2.47%) CRM
7 4 (2.47%) E-Commerce
7 4 (2.47%) Project Management
7 4 (2.47%) Network Management
8 3 (1.85%) ITIL V3
8 3 (1.85%) ETL
8 3 (1.85%) Business Intelligence
8 3 (1.85%) Disaster Recovery
8 3 (1.85%) Problem Management
8 3 (1.85%) Business Analysis
9 2 (1.23%) Time Management
Programming Languages
1 23 (14.20%) SQL
2 13 (8.02%) Java
3 7 (4.32%) VBA
4 4 (2.47%) JCL
5 3 (1.85%) COBOL
6 2 (1.23%) C#
6 2 (1.23%) T-SQL
6 2 (1.23%) ABAP
7 1 (0.62%) PowerShell
7 1 (0.62%) Shell Script
7 1 (0.62%) VB
7 1 (0.62%) VB.NET
7 1 (0.62%) JavaScript
7 1 (0.62%) PL/SQL
Qualifications
1 9 (5.56%) Microsoft Certification
2 6 (3.70%) MCP
3 4 (2.47%) MCSE
4 3 (1.85%) MCSA
4 3 (1.85%) SC Cleared
4 3 (1.85%) Security Cleared
5 2 (1.23%) ITIL Certification
5 2 (1.23%) MCTS
5 2 (1.23%) MCITP
5 2 (1.23%) Degree
Quality Assurance & Compliance
1 16 (9.88%) SLA
System Software
1 73 (45.06%) Active Directory
2 10 (6.17%) Hyper-V
3 4 (2.47%) VMware Infrastructure
3 4 (2.47%) RACF
4 3 (1.85%) Terminal Services
5 2 (1.23%) VMware Server
5 2 (1.23%) XenApp
6 1 (0.62%) vSphere
Systems Management
1 12 (7.41%) SCCM
2 4 (2.47%) WSUS
2 4 (2.47%) ARCserve
3 3 (1.85%) OpenView
3 3 (1.85%) Backup Exec
4 2 (1.23%) Symantec Endpoint Protection
5 1 (0.62%) Opsview
5 1 (0.62%) Systems Management Server (SMS)
5 1 (0.62%) Nagios
5 1 (0.62%) DameWare
5 1 (0.62%) EMC NetWorker
5 1 (0.62%) Cacti
5 1 (0.62%) Symantec Enterprise Vault
Vendors
1 34 (20.99%) Microsoft
2 22 (13.58%) Oracle
3 20 (12.35%) Cisco
3 20 (12.35%) HP
4 19 (11.73%) Citrix
5 15 (9.26%) VMware
6 12 (7.41%) Lotus
7 9 (5.56%) Symantec
8 7 (4.32%) Adobe
9 6 (3.70%) McAfee
10 5 (3.09%) CA
10 5 (3.09%) Remedy
10 5 (3.09%) Apple
11 4 (2.47%) Altiris
11 4 (2.47%) IBM
12 3 (1.85%) Avaya
12 3 (1.85%) Syncsort
13 2 (1.23%) Veeam
13 2 (1.23%) Salesforce.com
13 2 (1.23%) Northgate
Bedford, Bedfordshire
Experis Ltd
Rate: £200.00 - £220.00 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £12 per hour
Posted: Yesterday
Watford
Interquest - Sand Resources
Rate: £13 - £15 per hour
Posted: 13 days ago