The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 53 72 57
Rank change year-on-year
+19 -15
Contract jobs requiring a Support Analyst 85 67 59
As % of all contract IT jobs located in the East of England 3.26% 2.35% 2.54%
As % of the Job Titles category 3.46% 2.52% 2.72%
Number of daily rates quoted 39 26 23
Average daily rate
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of your Daily Rate
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£188 £235 £250
Average daily rate % change year-on-year
-20.21% -6.00%
90% offered a daily rate of more than £135 £139 £113
10% offered a daily rate of more than £300 £400 £393
UK excluding London average daily rate £220 £223 £250
% change year-on-year
-1.34% -10.80%
Number of hourly rates quoted 23 23 18
Average hourly rate £14.00 £11.50 £15.00
Average hourly rate % change year-on-year
+21.73% -23.33%
90% offered a hourly rate of more than £12.00 £10.30 £10.50
10% offered a hourly rate of more than £21.00 £20.80 £22.40
UK excluding London average hourly rate £14.44 £15.50 £14.00
% change year-on-year
-6.85% +10.71%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2460 2657 2170
As % of all contract IT jobs located in the East of England 94.47% 93.20% 93.49%
Number of daily rates quoted 1385 1477 1130
Average daily rate £400 £370 £350
Average daily rate % change year-on-year
+8.10% +5.71%
90% offered a daily rate of more than £200 £213 £200
10% offered a daily rate of more than £538 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 237 215 237
Average hourly rate £16.50 £21.25 £18.00
Average hourly rate % change year-on-year
-22.35% +18.05%
90% offered a hourly rate of more than £11.74 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 27 March 2015.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 27 March 2015.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +13 26 £205 -43.83% 6
Essex +13 20 £135 -20.58% 4
Norfolk +8 17 £175 -39.91% 2
Hertfordshire +7 15 £215 -6.52% 14
Suffolk -10 3 £200 -14.89%
Bedfordshire -15 3 £300 +20.00% 3
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 27 March 2015, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 92 (62.16%) Windows
2 66 (44.59%) Microsoft
3 65 (43.92%) ITIL
4 54 (36.49%) MS Office
5 50 (33.78%) Active Directory
6 44 (29.73%) Citrix
7 38 (25.68%) MS Excel
7 38 (25.68%) Windows 7
8 27 (18.24%) VMware
9 25 (16.89%) Windows Server 2008
10 24 (16.22%) Lotus
11 23 (15.54%) IBM Notes
12 21 (14.19%) SQL
13 20 (13.51%) Symantec
14 19 (12.84%) Windows Server 2003
14 19 (12.84%) Service Delivery
15 18 (12.16%) Adobe
16 17 (11.49%) Cisco
16 17 (11.49%) MCP
16 17 (11.49%) Finance
16 17 (11.49%) McAfee
16 17 (11.49%) Blackberry
17 16 (10.81%) Incident Management
18 15 (10.14%) SLA
19 12 (8.11%) NHS
20 11 (7.43%) Windows XP
21 10 (6.76%) Analytical Skills
21 10 (6.76%) DNS
21 10 (6.76%) SQL Server
21 10 (6.76%) Project Management

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 27 March 2015, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (15.54%) IBM Notes
2 8 (5.41%) Lotus Domino
2 8 (5.41%) MS Exchange
3 4 (2.70%) SharePoint
3 4 (2.70%) Exchange Server 2007
4 2 (1.35%) Exchange Server 2003
4 2 (1.35%) Exchange Server 2010
4 2 (1.35%) Blackberry Enterprise Server
5 1 (0.68%) CMS
5 1 (0.68%) SAS
5 1 (0.68%) Tomcat
5 1 (0.68%) IIS
5 1 (0.68%) JBoss
5 1 (0.68%) LiveCycle
5 1 (0.68%) Lync
Applications
1 54 (36.49%) MS Office
2 38 (25.68%) MS Excel
3 7 (4.73%) MS PowerPoint
4 2 (1.35%) Adobe Creative Suite
4 2 (1.35%) MS Visio
5 1 (0.68%) Fireworks
5 1 (0.68%) MS Project
Business Applications
1 1 (0.68%) Agresso
1 1 (0.68%) Dynamics AX
Cloud Services
1 2 (1.35%) Office 365
2 1 (0.68%) IaaS
2 1 (0.68%) Amazon AWS
2 1 (0.68%) PaaS
Communications & Networking
1 10 (6.76%) DNS
2 7 (4.73%) LAN
2 7 (4.73%) VoIP
2 7 (4.73%) WAN
2 7 (4.73%) Wireless
3 6 (4.05%) SAN
4 5 (3.38%) TCP/IP
5 4 (2.70%) VPN
5 4 (2.70%) Intranet
6 3 (2.03%) DHCP
6 3 (2.03%) Firewall
7 2 (1.35%) Cisco ASA
8 1 (0.68%) FTP
8 1 (0.68%) HTTP
8 1 (0.68%) Internet
Database & Business Intelligence
1 10 (6.76%) SQL Server
2 6 (4.05%) SQL Server 2008
3 5 (3.38%) SQL Server Reporting Services
4 4 (2.70%) SQL Server 2005
4 4 (2.70%) SQL Server 2000
5 3 (2.03%) Oracle Database 11g
5 3 (2.03%) Oracle Database
6 1 (0.68%) SQL Server Analysis Services
6 1 (0.68%) SQL Server Integration Services
6 1 (0.68%) Microsoft Analysis Services
6 1 (0.68%) Data Warehouse
Development Applications
1 1 (0.68%) Eclipse
1 1 (0.68%) Subversion
General
1 17 (11.49%) Finance
2 7 (4.73%) Telecoms
3 6 (4.05%) Legal
4 4 (2.70%) Pharmaceutical
4 4 (2.70%) French Language
5 3 (2.03%) Manufacturing
6 2 (1.35%) Publishing
6 2 (1.35%) Retail
7 1 (0.68%) Advertising
7 1 (0.68%) Law
Libraries, Frameworks & Software Standards
1 5 (3.38%) XML
2 2 (1.35%) Middleware
2 2 (1.35%) Web Services
2 2 (1.35%) Application Packaging
3 1 (0.68%) X-Windows
3 1 (0.68%) EDI
Miscellaneous
1 17 (11.49%) Blackberry
2 12 (8.11%) NHS
3 10 (6.76%) Analytical Skills
4 5 (3.38%) iPhone
4 5 (3.38%) iPad
4 5 (3.38%) Mathematics
5 3 (2.03%) SecurID
5 3 (2.03%) iSeries
6 2 (1.35%) User Experience
6 2 (1.35%) AS400
7 1 (0.68%) CCTV
7 1 (0.68%) Data Extraction
7 1 (0.68%) Data Integration
7 1 (0.68%) EPoS
7 1 (0.68%) Management Information System
Operating Systems
1 92 (62.16%) Windows
2 38 (25.68%) Windows 7
3 25 (16.89%) Windows Server 2008
4 19 (12.84%) Windows Server 2003
5 11 (7.43%) Windows XP
6 9 (6.08%) Linux
6 9 (6.08%) Mac OS X
7 8 (5.41%) Windows Vista
7 8 (5.41%) Windows 8
8 7 (4.73%) Windows Server 2012
8 7 (4.73%) CentOS
8 7 (4.73%) Red Hat Enterprise Linux
9 4 (2.70%) UNIX
10 3 (2.03%) OS/400
10 3 (2.03%) Apple iOS
10 3 (2.03%) Android
11 1 (0.68%) Windows 2000 Server
11 1 (0.68%) BlackBerry OS
11 1 (0.68%) i5/OS
11 1 (0.68%) AIX
Processes & Methodologies
1 65 (43.92%) ITIL
2 19 (12.84%) Service Delivery
3 16 (10.81%) Incident Management
4 10 (6.76%) Project Management
5 8 (5.41%) Service Management
6 7 (4.73%) Migration
6 7 (4.73%) PRINCE2
6 7 (4.73%) Problem Management
7 6 (4.05%) Network Design
7 6 (4.05%) Change Control
8 5 (3.38%) Time Management
9 4 (2.70%) Software Testing
9 4 (2.70%) Capacity Planning
9 4 (2.70%) ITIL V3
10 3 (2.03%) Mobile Device Management
10 3 (2.03%) Mentoring
10 3 (2.03%) Coaching
10 3 (2.03%) Document Management
10 3 (2.03%) Agile Software Development
11 2 (1.35%) CRM
Programming Languages
1 21 (14.19%) SQL
2 6 (4.05%) T-SQL
2 6 (4.05%) VBScript
3 3 (2.03%) VB
4 2 (1.35%) PowerShell
5 1 (0.68%) Java
5 1 (0.68%) Shell Script
Qualifications
1 17 (11.49%) MCP
2 6 (4.05%) Security Cleared
3 5 (3.38%) Degree
3 5 (3.38%) Microsoft Certification
3 5 (3.38%) ITIL Certification
4 4 (2.70%) SC Cleared
5 1 (0.68%) PMP
5 1 (0.68%) PMI Certification
5 1 (0.68%) MCSE
5 1 (0.68%) MCSA
5 1 (0.68%) Cisco Certification
Quality Assurance & Compliance
1 15 (10.14%) SLA
System Software
1 50 (33.78%) Active Directory
2 6 (4.05%) VMware Infrastructure
3 3 (2.03%) Citrix Presentation Server
4 2 (1.35%) Hyper-V
5 1 (0.68%) XenApp
5 1 (0.68%) vSphere
5 1 (0.68%) Microsoft App-V
Systems Management
1 5 (3.38%) Norton AntiVirus
2 4 (2.70%) WSUS
3 3 (2.03%) SCCM
4 2 (1.35%) Symantec Endpoint Protection
5 1 (0.68%) ZENworks
5 1 (0.68%) SCOM
5 1 (0.68%) DameWare
5 1 (0.68%) Backup Exec
Vendors
1 66 (44.59%) Microsoft
2 44 (29.73%) Citrix
3 27 (18.24%) VMware
4 24 (16.22%) Lotus
5 20 (13.51%) Symantec
6 18 (12.16%) Adobe
7 17 (11.49%) Cisco
7 17 (11.49%) McAfee
8 9 (6.08%) HP
9 4 (2.70%) Oracle
10 3 (2.03%) IBM
10 3 (2.03%) Apple
10 3 (2.03%) LANDesk
11 2 (1.35%) NetApp
11 2 (1.35%) Wyse
11 2 (1.35%) Altiris
11 2 (1.35%) SmartStream
12 1 (0.68%) Avaya
12 1 (0.68%) BMC
12 1 (0.68%) Remedy
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 5 days ago
Hertfordshire
CK Group
Rate: Competitive
Posted: 6 days ago
Cambridgeshire
Hays IT - Uk Posting account
Rate: £150.00 - £250 per annum
Posted: 16 days ago
Hertfordshire
Nigel Frank International Limited - Newcastle
Rate: £200 - £300 per day
Posted: 22 days ago
Norwich
I4 Recruitment
Rate: £200 - 250 per day
Posted: 27 days ago