The statistics below represent IT contracts advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / East of England
Rank 87 44 48
Rank change year-on-year
-43 +4
Contract jobs requiring a Support Analyst 36 87 89
As % of all contract IT jobs located in the East of England 1.75% 3.69% 3.50%
As % of the Job Titles category 1.83% 3.84% 3.61%
Number of daily rates quoted 19 52 44
Median daily rate £193 £300 £195
Median daily rate % change year-on-year
-35.77% +53.84%
90% offered a daily rate of more than £134 £181 £135
10% offered a daily rate of more than £308 £407 £293
UK excluding London median daily rate £175 £246 £220
% change year-on-year
-28.86% +11.81%
Number of hourly rates quoted 6 15 24
Median hourly rate £15.50 £14.00 £17.50
Median hourly rate % change year-on-year
+10.71% -20.00%
90% offered a hourly rate of more than £11.21 £9.50 £12.00
10% offered a hourly rate of more than £25.50 £16.50 £29.75
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
1965 2268 2464
As % of all contract IT jobs located in the East of England 95.43% 96.10% 96.78%
Number of daily rates quoted 1159 1355 1427
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £193 £250 £196
10% offered a daily rate of more than £540 £550 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 144 190 236
Median hourly rate £33.00 £20.00 £19.00
Median hourly rate % change year-on-year
+65.00% +5.26%
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £50.08 £50.39 £40.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 25 February 2017.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 25 February 2017.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 11 £190 -28.03% 6
Essex -23 10 £235 -21.66% 2
Cambridgeshire -6 9 £140 -56.25% 2
Bedfordshire +1 4 £118 -30.88% 2
Norfolk +5 1 £340 -1.44%
Suffolk -9 1 - - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 25 February 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Analyst in the job title.

1 56 (53.33%) Windows
2 48 (45.71%) Microsoft
3 46 (43.81%) Active Directory
4 36 (34.29%) Windows 7
5 28 (26.67%) MS Office
6 27 (25.71%) MS Excel
7 23 (21.90%) Citrix
8 17 (16.19%) SQL
9 16 (15.24%) ITIL
10 15 (14.29%) Windows 8
11 14 (13.33%) MS Exchange
12 13 (12.38%) SLA
13 12 (11.43%) Incident Management
14 11 (10.48%) LAN
15 10 (9.52%) VMware
16 9 (8.57%) Windows Server
16 9 (8.57%) Windows Server 2008
16 9 (8.57%) SCCM
16 9 (8.57%) Windows Server 2003
16 9 (8.57%) MCP
17 8 (7.62%) VPN
17 8 (7.62%) Microsoft Certification
17 8 (7.62%) Imperva
18 7 (6.67%) Video Conferencing
18 7 (6.67%) VMware Infrastructure
18 7 (6.67%) Finance
18 7 (6.67%) Service Management
18 7 (6.67%) Internet
19 6 (5.71%) A+ Certification
19 6 (5.71%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (13.33%) MS Exchange
2 4 (3.81%) SharePoint
3 3 (2.86%) Exchange Server 2010
3 3 (2.86%) IBM Notes
4 2 (1.90%) Exchange Server 2013
4 2 (1.90%) IIS
5 1 (0.95%) BizTalk Server
5 1 (0.95%) Exchange Server 2007
5 1 (0.95%) SharePoint 2010
5 1 (0.95%) Skype for Business
5 1 (0.95%) WebLogic
Applications
1 28 (26.67%) MS Office
2 27 (25.71%) MS Excel
3 5 (4.76%) MS PowerPoint
4 2 (1.90%) Acrobat
5 1 (0.95%) MS Project
5 1 (0.95%) MS Visio
Business Applications
1 1 (0.95%) Dynamics NAV
1 1 (0.95%) SAP Oil and Gas
Cloud Services
1 3 (2.86%) Office 365
2 2 (1.90%) Microsoft Azure
3 1 (0.95%) Google Drive
Communications & Networking
1 11 (10.48%) LAN
2 8 (7.62%) VPN
3 7 (6.67%) Internet
4 6 (5.71%) DNS
4 6 (5.71%) TCP/IP
4 6 (5.71%) WAN
5 5 (4.76%) Unified Communications
6 4 (3.81%) DHCP
7 3 (2.86%) Firewall
7 3 (2.86%) Wi-Fi
8 2 (1.90%) Ethernet
8 2 (1.90%) iSCSI
8 2 (1.90%) NAS
8 2 (1.90%) SAN
8 2 (1.90%) VoIP
8 2 (1.90%) WebEx
9 1 (0.95%) Cisco ASA
9 1 (0.95%) Cisco Wireless
9 1 (0.95%) Remote Desktop
9 1 (0.95%) Skype
Database & Business Intelligence
1 5 (4.76%) SQL Server
2 2 (1.90%) MySQL
3 1 (0.95%) DB2
3 1 (0.95%) Electronic Patient Records
3 1 (0.95%) Essbase
3 1 (0.95%) GIS
3 1 (0.95%) MS Access
3 1 (0.95%) Oracle BI Publisher
3 1 (0.95%) Oracle Database
3 1 (0.95%) Oracle Database 10g
3 1 (0.95%) Oracle Reports
3 1 (0.95%) SQL Server 2005
General
1 7 (6.67%) Finance
2 4 (3.81%) Legal
3 3 (2.86%) Local Government
3 3 (2.86%) Manufacturing
3 3 (2.86%) Pharmaceutical
4 2 (1.90%) Aerospace
4 2 (1.90%) Marketing
4 2 (1.90%) Retail
4 2 (1.90%) Telecoms
5 1 (0.95%) Advertising
5 1 (0.95%) Banking
5 1 (0.95%) Electronics
5 1 (0.95%) Law
Libraries, Frameworks & Software Standards
1 3 (2.86%) Java SE
2 2 (1.90%) J2EE
3 1 (0.95%) Hibernate
3 1 (0.95%) Java EE
3 1 (0.95%) JSF
3 1 (0.95%) JSP
3 1 (0.95%) Spring
3 1 (0.95%) Struts
3 1 (0.95%) XML
3 1 (0.95%) XSL
3 1 (0.95%) XSLT
Miscellaneous
1 7 (6.67%) Video Conferencing
2 6 (5.71%) Analytical Skills
3 5 (4.76%) Data Centre
4 4 (3.81%) Management Information System
4 4 (3.81%) NHS
4 4 (3.81%) Smartphone
5 3 (2.86%) Enterprise Storage
6 2 (1.90%) Client/Server
6 2 (1.90%) Driving Licence
6 2 (1.90%) EPoS
6 2 (1.90%) Fat Client
6 2 (1.90%) Life Science
6 2 (1.90%) Mainframe
6 2 (1.90%) Thin Client
6 2 (1.90%) Virtual Team
7 1 (0.95%) EFT
7 1 (0.95%) Handset
7 1 (0.95%) LIMS
7 1 (0.95%) Pharmacovigilance
7 1 (0.95%) Replication
Operating Systems
1 56 (53.33%) Windows
2 36 (34.29%) Windows 7
3 15 (14.29%) Windows 8
4 9 (8.57%) Windows Server
4 9 (8.57%) Windows Server 2003
4 9 (8.57%) Windows Server 2008
5 6 (5.71%) Windows XP
6 4 (3.81%) Unix
6 4 (3.81%) Windows Server 2012
7 3 (2.86%) Linux
7 3 (2.86%) Windows 10
8 2 (1.90%) Windows Mobile
8 2 (1.90%) Windows Vista
9 1 (0.95%) Android
9 1 (0.95%) Windows 2000
9 1 (0.95%) Windows Phone
Processes & Methodologies
1 16 (15.24%) ITIL
2 12 (11.43%) Incident Management
3 7 (6.67%) Service Management
4 6 (5.71%) ITIL V3
4 6 (5.71%) Software Deployment
5 4 (3.81%) Business Intelligence
5 4 (3.81%) Continuous Improvement
5 4 (3.81%) Stakeholder Management
6 3 (2.86%) Disaster Recovery
6 3 (2.86%) Line Management
6 3 (2.86%) Software Distribution
6 3 (2.86%) User Acceptance Testing
7 2 (1.90%) Change Control
7 2 (1.90%) Data Analysis
7 2 (1.90%) Data Reconciliation
7 2 (1.90%) Mentoring
7 2 (1.90%) Performance Management
7 2 (1.90%) Release Management
7 2 (1.90%) Service Delivery
7 2 (1.90%) Statistics
Programming Languages
1 17 (16.19%) SQL
2 3 (2.86%) PowerShell
2 3 (2.86%) VBA
3 1 (0.95%) C
3 1 (0.95%) COBOL
3 1 (0.95%) Java
3 1 (0.95%) PL/SQL
3 1 (0.95%) VB
Qualifications
1 9 (8.57%) MCP
2 8 (7.62%) Microsoft Certification
3 6 (5.71%) A+ Certification
3 6 (5.71%) MCSE
4 4 (3.81%) MOS
5 2 (1.90%) Degree
5 2 (1.90%) ITIL Certification
5 2 (1.90%) MCSA
5 2 (1.90%) Security Cleared
6 1 (0.95%) BPSS Clearance
6 1 (0.95%) CCA
6 1 (0.95%) CCNA
6 1 (0.95%) Cisco Certification
6 1 (0.95%) Citrix Certification
6 1 (0.95%) DBS Check
6 1 (0.95%) MCDST
6 1 (0.95%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (12.38%) SLA
2 3 (2.86%) QA
3 2 (1.90%) PMO
4 1 (0.95%) Disclosure Scotland
System Software
1 46 (43.81%) Active Directory
2 7 (6.67%) VMware Infrastructure
3 4 (3.81%) Virtual Servers
3 4 (3.81%) VMware ESX
4 3 (2.86%) Microsoft App-V
4 3 (2.86%) Microsoft Virtual Server
5 2 (1.90%) Virtual Desktop
5 2 (1.90%) XenApp
6 1 (0.95%) Hyper-V
6 1 (0.95%) ISA Server
6 1 (0.95%) Oracle RAC
6 1 (0.95%) Terminal Server
6 1 (0.95%) Virtual Machines
6 1 (0.95%) VMware ESXi
6 1 (0.95%) vSphere
6 1 (0.95%) XenServer
Systems Management
1 9 (8.57%) SCCM
2 3 (2.86%) WSUS
3 1 (0.95%) DameWare
3 1 (0.95%) NetApp OnCommand
3 1 (0.95%) SCSM
3 1 (0.95%) vMotion
Vendors
1 48 (45.71%) Microsoft
2 23 (21.90%) Citrix
3 10 (9.52%) VMware
4 8 (7.62%) Imperva
5 4 (3.81%) Apple
6 3 (2.86%) Adobe
6 3 (2.86%) Lotus
6 3 (2.86%) Oracle
7 2 (1.90%) Cisco
7 2 (1.90%) Dell
7 2 (1.90%) Google
7 2 (1.90%) PeopleSoft
8 1 (0.95%) Avaya
8 1 (0.95%) BEA
8 1 (0.95%) CheckPoint
8 1 (0.95%) HP
8 1 (0.95%) Kaspersky
8 1 (0.95%) NetApp
8 1 (0.95%) Remedy
8 1 (0.95%) SAP