The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 75 67 58
Rank change year-on-year
-8 -9
Contract jobs requiring a Support Analyst 64 60 82
As % of all contract IT jobs located in the East of England 2.27% 2.46% 2.99%
As % of the Job Titles category 2.42% 2.63% 3.21%
Number of daily rates quoted 39 13 36
Average daily rate
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£170 £170 £250
Average daily rate % change year-on-year
- -32.00%
90% offered a daily rate of more than £142 £110 £133
10% offered a daily rate of more than £326 £320 £336
UK excluding London average daily rate £194 £200 £200
% change year-on-year
-3.12% -
Number of hourly rates quoted 16 28 23
Average hourly rate £16.75 £17.00 £15.50
Average hourly rate % change year-on-year
-1.47% +9.67%
90% offered a hourly rate of more than £11.75 £13.80 £10.50
10% offered a hourly rate of more than £29.75 £21.75 £25.00
UK excluding London average hourly rate £17.50 £15.50 £14.75
% change year-on-year
+12.90% +5.08%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2641 2282 2556
As % of all contract IT jobs located in the East of England 93.85% 93.72% 93.32%
Number of daily rates quoted 1684 1214 1345
Average daily rate £380 £345 £365
Average daily rate % change year-on-year
+10.14% -5.47%
90% offered a daily rate of more than £190 £175 £200
10% offered a daily rate of more than £550 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 177 275 275
Average hourly rate £16.50 £18.90 £17.50
Average hourly rate % change year-on-year
-12.69% +8.00%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £41.00 £40.00 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 22 December 2014.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 22 December 2014.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +6 28 £170 -43.33% 6
Hertfordshire +5 13 £379 +244.31% 6
Bedfordshire -14 10 £275 +83.33% 3
Essex -16 8 £150 -50.00% 3
Norfolk +4 3 £155 -
Suffolk - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 22 December 2014, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 94 (68.61%) Windows
2 59 (43.07%) Active Directory
3 51 (37.23%) MS Office
4 45 (32.85%) Microsoft
5 38 (27.74%) Windows 7
6 37 (27.01%) MS Excel
7 36 (26.28%) ITIL
8 30 (21.90%) Windows Server 2008
9 29 (21.17%) Citrix
10 27 (19.71%) Finance
11 26 (18.98%) MS Exchange
11 26 (18.98%) VMware
12 20 (14.60%) Windows XP
13 18 (13.14%) Windows Server 2003
14 17 (12.41%) SQL
14 17 (12.41%) Lotus
15 16 (11.68%) IBM Notes
15 16 (11.68%) TCP/IP
16 15 (10.95%) Blackberry
16 15 (10.95%) Incident Management
16 15 (10.95%) Windows Server 2012
17 14 (10.22%) Symantec
18 13 (9.49%) DNS
18 13 (9.49%) McAfee
18 13 (9.49%) Exchange Server 2010
18 13 (9.49%) Windows 8
19 12 (8.76%) VPN
19 12 (8.76%) SLA
20 11 (8.03%) Cisco
20 11 (8.03%) Service Delivery

Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 22 December 2014, IT contractor jobs across the East of England region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (18.98%) MS Exchange
2 16 (11.68%) IBM Notes
3 13 (9.49%) Exchange Server 2010
4 8 (5.84%) Lotus Domino
5 5 (3.65%) SharePoint
5 5 (3.65%) Exchange Server 2007
6 4 (2.92%) Exchange Server 2003
7 3 (2.19%) Lync
8 1 (0.73%) SAS
Applications
1 51 (37.23%) MS Office
2 37 (27.01%) MS Excel
3 8 (5.84%) MS PowerPoint
4 2 (1.46%) Adobe Creative Suite
5 1 (0.73%) MS Visio
5 1 (0.73%) MS Project
Business Applications
1 1 (0.73%) Agresso
1 1 (0.73%) Dynamics AX
Cloud Services
1 3 (2.19%) SaaS
2 1 (0.73%) Office 365
Communications & Networking
1 16 (11.68%) TCP/IP
2 13 (9.49%) DNS
3 12 (8.76%) VPN
4 10 (7.30%) Firewall
5 9 (6.57%) LAN
5 9 (6.57%) VoIP
5 9 (6.57%) WAN
6 8 (5.84%) DHCP
6 8 (5.84%) SAN
7 6 (4.38%) Internet
8 5 (3.65%) Ethernet
9 4 (2.92%) ISDN
9 4 (2.92%) MPLS
9 4 (2.92%) Wireless
9 4 (2.92%) SSL
10 3 (2.19%) Intranet
10 3 (2.19%) Broadband
11 2 (1.46%) Cisco IOS
12 1 (0.73%) NetScaler
12 1 (0.73%) FTP
Database & Business Intelligence
1 9 (6.57%) SQL Server
2 4 (2.92%) SQL Server 2005
2 4 (2.92%) SQL Server 2008
3 3 (2.19%) SQL Server Reporting Services
4 2 (1.46%) SQL Server 2000
5 1 (0.73%) Microsoft Analysis Services
5 1 (0.73%) Data Warehouse
5 1 (0.73%) SQL Server Integration Services
5 1 (0.73%) Oracle Database 11g
5 1 (0.73%) SQL Server Analysis Services
5 1 (0.73%) Oracle Database
General
1 27 (19.71%) Finance
2 7 (5.11%) Telecoms
3 3 (2.19%) Manufacturing
3 3 (2.19%) Advertising
4 2 (1.46%) Pharmaceutical
5 1 (0.73%) Law
5 1 (0.73%) Marketing
Libraries, Frameworks & Software Standards
1 4 (2.92%) .NET
1 4 (2.92%) XML
2 2 (1.46%) HTML
3 1 (0.73%) EDI
3 1 (0.73%) Web Services
Miscellaneous
1 15 (10.95%) Blackberry
2 6 (4.38%) NHS
2 6 (4.38%) Analytical Skills
3 4 (2.92%) Management Information System
4 3 (2.19%) SecurID
4 3 (2.19%) Video Conferencing
4 3 (2.19%) iPhone
4 3 (2.19%) iSeries
5 2 (1.46%) AS400
6 1 (0.73%) PMI
6 1 (0.73%) Smartphone
6 1 (0.73%) Informatics
6 1 (0.73%) Mathematics
6 1 (0.73%) Computer Science
6 1 (0.73%) Mobile Computing
6 1 (0.73%) Data Extraction
Operating Systems
1 94 (68.61%) Windows
2 38 (27.74%) Windows 7
3 30 (21.90%) Windows Server 2008
4 20 (14.60%) Windows XP
5 18 (13.14%) Windows Server 2003
6 15 (10.95%) Windows Server 2012
7 13 (9.49%) Windows 8
8 9 (6.57%) Mac OS X
8 9 (6.57%) Linux
9 8 (5.84%) Red Hat Enterprise Linux
10 7 (5.11%) CentOS
11 5 (3.65%) UNIX
12 4 (2.92%) Android
13 3 (2.19%) Windows Vista
13 3 (2.19%) OS/400
14 2 (1.46%) Apple iOS
15 1 (0.73%) Windows 2000
15 1 (0.73%) AIX
15 1 (0.73%) i5/OS
15 1 (0.73%) Mac OS X Server
Processes & Methodologies
1 36 (26.28%) ITIL
2 15 (10.95%) Incident Management
3 11 (8.03%) Service Delivery
4 8 (5.84%) Project Management
5 6 (4.38%) Document Management
5 6 (4.38%) Network Design
6 4 (2.92%) Problem Management
6 4 (2.92%) ETL
6 4 (2.92%) PRINCE2
6 4 (2.92%) Migration
7 3 (2.19%) E-Commerce
7 3 (2.19%) Service Management
7 3 (2.19%) Time Management
7 3 (2.19%) Mobile Device Management
8 2 (1.46%) Kalman Filter
8 2 (1.46%) Line Management
8 2 (1.46%) Software Testing
8 2 (1.46%) Capacity Planning
8 2 (1.46%) ITIL V3
8 2 (1.46%) Change Control
Programming Languages
1 17 (12.41%) SQL
2 3 (2.19%) T-SQL
3 2 (1.46%) VBScript
3 2 (1.46%) VB
3 2 (1.46%) VBA
3 2 (1.46%) Python
3 2 (1.46%) Java
3 2 (1.46%) JavaScript
3 2 (1.46%) PHP
4 1 (0.73%) C#
4 1 (0.73%) Shell Script
4 1 (0.73%) VB6
4 1 (0.73%) VB.NET
Qualifications
1 9 (6.57%) MCP
2 5 (3.65%) Microsoft Certification
2 5 (3.65%) Degree
2 5 (3.65%) ITIL Certification
3 3 (2.19%) SC Cleared
3 3 (2.19%) Security Cleared
4 2 (1.46%) MCSA
5 1 (0.73%) CISSP
5 1 (0.73%) PRINCE2 Certification
5 1 (0.73%) ITIL Foundation Certificate
5 1 (0.73%) PMI Certification
5 1 (0.73%) CISM
Quality Assurance & Compliance
1 12 (8.76%) SLA
System Software
1 59 (43.07%) Active Directory
2 8 (5.84%) VMware Infrastructure
3 3 (2.19%) Citrix Presentation Server
3 3 (2.19%) vSphere
4 2 (1.46%) XenApp
5 1 (0.73%) Hyper-V
5 1 (0.73%) Firmware
5 1 (0.73%) Terminal Services
5 1 (0.73%) ISA Server
5 1 (0.73%) VMware Workstation
Systems Management
1 6 (4.38%) Norton AntiVirus
1 6 (4.38%) WSUS
2 4 (2.92%) Backup Exec
3 2 (1.46%) SCCM
4 1 (0.73%) OVSD
4 1 (0.73%) OpenView
4 1 (0.73%) ARCserve
Vendors
1 45 (32.85%) Microsoft
2 29 (21.17%) Citrix
3 26 (18.98%) VMware
4 17 (12.41%) Lotus
5 14 (10.22%) Symantec
6 13 (9.49%) McAfee
7 11 (8.03%) Cisco
8 10 (7.30%) Adobe
9 8 (5.84%) HP
10 4 (2.92%) Avaya
10 4 (2.92%) Informatica
10 4 (2.92%) WatchGuard
10 4 (2.92%) Imperva
11 3 (2.19%) 3PAR
11 3 (2.19%) Polycom
11 3 (2.19%) ServiceNow
11 3 (2.19%) Apple
11 3 (2.19%) IBM
12 2 (1.46%) Dell
12 2 (1.46%) MobileIron
Hertfordshire
Ashdown IT
Rate: £29.75 per hour
Posted: 3 days ago