The statistics below represent IT contracts advertised across the East of England region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 62 40 61
Rank change year-on-year
-22 +21
Contract jobs requiring a Support Analyst 70 137 89
As % of all contract IT jobs located in the East of England 2.78% 4.41% 3.04%
As % of the Job Titles category 2.91% 4.64% 3.20%
Number of daily rates quoted 28 72 34
Median daily rate £193 £325 £195
Median daily rate % change year-on-year
-40.76% +66.66%
90% offered a daily rate of more than £125 £164 £127
10% offered a daily rate of more than £329 £375 £247
UK excluding London median daily rate £213 £240 £200
% change year-on-year
-11.45% +20.00%
Number of hourly rates quoted 27 32 34
Median hourly rate £16.50 £14.75 £15.50
Median hourly rate % change year-on-year
+11.86% -4.83%
90% offered a hourly rate of more than £10.50 £12.00 £12.00
10% offered a hourly rate of more than £24.50 £29.85 £29.75
UK excluding London median hourly rate £14.00 £14.45 £15.00
% change year-on-year
-3.11% -3.66%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2402 2951 2777
As % of all contract IT jobs located in the East of England 95.47% 95.01% 94.81%
Number of daily rates quoted 1391 1792 1619
Median daily rate £388 £375 £373
Median daily rate % change year-on-year
+3.33% +0.67%
90% offered a daily rate of more than £184 £200 £200
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 191 239 230
Median hourly rate £16.50 £19.00 £16.50
Median hourly rate % change year-on-year
-13.15% +15.15%
90% offered a hourly rate of more than £12.00 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £41.50 £36.70
UK excluding London median hourly rate £16.50 £16.16 £16.08
% change year-on-year
+2.10% +0.49%

Support Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East of England

Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East of England region.

Support Analyst Daily Rate Trend in the East of England

Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 24 July 2016.

Support Analyst Daily Rate Histogram in the East of England

Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East of England region.

Support Analyst Hourly Rate Trend in the East of England

Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the East of England region over the 3 months to 24 July 2016.

Support Analyst Hourly Rate Histogram in the East of England

Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East of England region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -14 29 £268 -23.57% 4
Hertfordshire +3 16 £175 -38.65% 12
Cambridgeshire +4 12 £174 -27.50% 5
Norfolk +4 8 £154 -12.28% 1
Bedfordshire -4 4 £325 +71.05% 3
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 24 July 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Analyst in the job title.

1 81 (53.64%) Windows
2 57 (37.75%) Microsoft
2 57 (37.75%) Active Directory
3 54 (35.76%) MS Office
4 48 (31.79%) Windows 7
5 38 (25.17%) Citrix
6 37 (24.50%) ITIL
7 32 (21.19%) MS Excel
8 31 (20.53%) Windows 8
9 29 (19.21%) Incident Management
10 22 (14.57%) Finance
11 17 (11.26%) SQL
11 17 (11.26%) Windows Server
12 16 (10.60%) SLA
13 12 (7.95%) Office 365
14 11 (7.28%) Analytical Skills
14 11 (7.28%) Security Cleared
14 11 (7.28%) Windows XP
14 11 (7.28%) SharePoint
15 10 (6.62%) DNS
15 10 (6.62%) VMware
16 9 (5.96%) SC Cleared
16 9 (5.96%) Microsoft Certification
16 9 (5.96%) Linux
17 8 (5.30%) MCP
17 8 (5.30%) Oracle
17 8 (5.30%) Business Intelligence
17 8 (5.30%) Windows Server 2003
17 8 (5.30%) ITSM
17 8 (5.30%) Service Delivery

Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.28%) SharePoint
2 6 (3.97%) MS Exchange
3 5 (3.31%) IIS
4 4 (2.65%) Blackberry Enterprise Server
4 4 (2.65%) Exchange Server 2003
5 3 (1.99%) IBM Notes
6 2 (1.32%) BizTalk Server
6 2 (1.32%) Exchange Server 2007
6 2 (1.32%) Exchange Server 2013
6 2 (1.32%) IBM Domino
6 2 (1.32%) Skype for Business
7 1 (0.66%) Apache
7 1 (0.66%) Exchange Server 2010
7 1 (0.66%) SharePoint 2010
7 1 (0.66%) SharePoint 2013
7 1 (0.66%) Tomcat
7 1 (0.66%) WebSphere
Applications
1 54 (35.76%) MS Office
2 32 (21.19%) MS Excel
3 2 (1.32%) Spreadsheet
4 1 (0.66%) MS PowerPoint
4 1 (0.66%) MS Visio
Business Applications
1 4 (2.65%) Maximo
2 3 (1.99%) HFM
2 3 (1.99%) Hyperion Planning
3 1 (0.66%) CODA-Financials
3 1 (0.66%) Cognos Business Intelligence
3 1 (0.66%) Cognos Planning
3 1 (0.66%) Dynamics CRM
3 1 (0.66%) SAP CO
3 1 (0.66%) SAP ERP
3 1 (0.66%) SAP FI
3 1 (0.66%) SAP FI/CO
3 1 (0.66%) SAP HR
3 1 (0.66%) SunGard AvantGard
Cloud Services
1 12 (7.95%) Office 365
2 4 (2.65%) Yammer
3 2 (1.32%) Microsoft Azure
4 1 (0.66%) Azure Active Directory
Communications & Networking
1 10 (6.62%) DNS
2 5 (3.31%) Internet
3 3 (1.99%) DHCP
3 3 (1.99%) LAN
3 3 (1.99%) WAN
4 1 (0.66%) Firewall
4 1 (0.66%) HTTP
4 1 (0.66%) SAN
4 1 (0.66%) Skype
4 1 (0.66%) TCP/IP
4 1 (0.66%) VoIP
4 1 (0.66%) VPN
4 1 (0.66%) WLAN
Database & Business Intelligence
1 6 (3.97%) Essbase
1 6 (3.97%) SQL Server
2 4 (2.65%) MS Access
3 3 (1.99%) Data Warehouse
4 2 (1.32%) Crystal Reports
4 2 (1.32%) DB2
4 2 (1.32%) OLAP
4 2 (1.32%) SQL Server Reporting Services
5 1 (0.66%) BusinessObjects XI
5 1 (0.66%) Cognos Powerplay
5 1 (0.66%) MySQL
5 1 (0.66%) SQL Server 2008
5 1 (0.66%) SQL Server 2012
5 1 (0.66%) SQL Server Integration Services
General
1 22 (14.57%) Finance
2 6 (3.97%) Advertising
3 2 (1.32%) German Language
3 2 (1.32%) Legal
3 2 (1.32%) Manufacturing
3 2 (1.32%) Retail
4 1 (0.66%) Automotive
4 1 (0.66%) Banking
4 1 (0.66%) French Language
4 1 (0.66%) General Ledger
4 1 (0.66%) Local Government
4 1 (0.66%) Marketing
4 1 (0.66%) Publishing
4 1 (0.66%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (3.31%) HTML
1 5 (3.31%) J2EE
2 2 (1.32%) .NET
2 2 (1.32%) Ajax
2 2 (1.32%) CSS
2 2 (1.32%) XML
3 1 (0.66%) Classic ASP
3 1 (0.66%) COM
3 1 (0.66%) Middleware
Miscellaneous
1 11 (7.28%) Analytical Skills
2 6 (3.97%) Client/Server
3 5 (3.31%) Blackberry
3 5 (3.31%) Mainframe
4 4 (2.65%) CMDB
5 3 (1.99%) iPad
5 3 (1.99%) Statistics
6 2 (1.32%) Data Centre
6 2 (1.32%) Driving Licence
7 1 (0.66%) Biometrics
7 1 (0.66%) EPoS
7 1 (0.66%) Fat Client
7 1 (0.66%) iPhone
7 1 (0.66%) Management Information System
7 1 (0.66%) NHS
7 1 (0.66%) Reinsurance
7 1 (0.66%) Thin Client
7 1 (0.66%) Video Conferencing
Operating Systems
1 81 (53.64%) Windows
2 48 (31.79%) Windows 7
3 31 (20.53%) Windows 8
4 17 (11.26%) Windows Server
5 11 (7.28%) Windows XP
6 9 (5.96%) Linux
7 8 (5.30%) Windows Server 2003
8 7 (4.64%) Windows Server 2008
9 4 (2.65%) Windows 10
10 3 (1.99%) Unix
10 3 (1.99%) Windows Vista
11 2 (1.32%) Windows Server 2012
12 1 (0.66%) AIX
12 1 (0.66%) Android
12 1 (0.66%) Apple iOS
12 1 (0.66%) Mac OS
12 1 (0.66%) Red Hat Enterprise Linux
12 1 (0.66%) Windows 2000
12 1 (0.66%) Windows Phone
Processes & Methodologies
1 37 (24.50%) ITIL
2 29 (19.21%) Incident Management
3 8 (5.30%) Business Intelligence
3 8 (5.30%) Data Analysis
3 8 (5.30%) ITSM
3 8 (5.30%) Service Delivery
4 6 (3.97%) Configuration Management
4 6 (3.97%) ITIL V3
5 5 (3.31%) Asset Management
5 5 (3.31%) Business Analysis
5 5 (3.31%) Migration
5 5 (3.31%) Release Management
5 5 (3.31%) Service Management
6 4 (2.65%) Application Packaging
6 4 (2.65%) Stakeholder Management
7 3 (1.99%) Change Management
7 3 (1.99%) Document Management
7 3 (1.99%) Time Management
7 3 (1.99%) Validation
7 3 (1.99%) Workflow
Programming Languages
1 17 (11.26%) SQL
2 5 (3.31%) Java
2 5 (3.31%) Perl
2 5 (3.31%) Python
3 3 (1.99%) PHP
3 3 (1.99%) Shell Script
3 3 (1.99%) T-SQL
3 3 (1.99%) VB
4 2 (1.32%) COBOL
4 2 (1.32%) JavaScript
5 1 (0.66%) ABAP
5 1 (0.66%) PowerShell
5 1 (0.66%) VBA
5 1 (0.66%) VBScript
Qualifications
1 11 (7.28%) Security Cleared
2 9 (5.96%) Microsoft Certification
2 9 (5.96%) SC Cleared
3 8 (5.30%) MCP
4 6 (3.97%) A+ Certification
5 5 (3.31%) Degree
6 4 (2.65%) MCSE
7 3 (1.99%) CCNA
7 3 (1.99%) Cisco Certification
8 2 (1.32%) MCSA
9 1 (0.66%) BPSS Clearance
9 1 (0.66%) CCA
9 1 (0.66%) Citrix Certification
9 1 (0.66%) DBS Check
9 1 (0.66%) ITIL Certification
9 1 (0.66%) ITIL Foundation Certificate
9 1 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (10.60%) SLA
2 1 (0.66%) Disclosure Scotland
2 1 (0.66%) QA
System Software
1 57 (37.75%) Active Directory
2 4 (2.65%) VMware Infrastructure
2 4 (2.65%) XenDesktop
3 2 (1.32%) Citrix Presentation Server
3 2 (1.32%) Virtual Desktop
3 2 (1.32%) XenApp
4 1 (0.66%) Hyper-V
4 1 (0.66%) VMware ESX
Systems Management
1 5 (3.31%) SCCM
2 4 (2.65%) WSUS
3 3 (1.99%) Norton AntiVirus
3 3 (1.99%) Symantec Endpoint Protection
4 2 (1.32%) Backup Exec
4 2 (1.32%) SCOM
5 1 (0.66%) Bacula
5 1 (0.66%) Nagios
5 1 (0.66%) ZABBIX
Vendors
1 57 (37.75%) Microsoft
2 38 (25.17%) Citrix
3 10 (6.62%) VMware
4 8 (5.30%) Civica
4 8 (5.30%) Oracle
5 6 (3.97%) Symantec
6 5 (3.31%) Remedy
6 5 (3.31%) SAP
7 4 (2.65%) Apple
7 4 (2.65%) Cisco
7 4 (2.65%) IBM
8 3 (1.99%) Altiris
8 3 (1.99%) Cognos
8 3 (1.99%) Hyperion
8 3 (1.99%) Lotus
8 3 (1.99%) Siebel
9 2 (1.32%) Intel Security
9 2 (1.32%) Thunderhead
10 1 (0.66%) Red Hat
10 1 (0.66%) Salesforce.com
Watford
Edward Carter Solutions
Rate: Excellent
Posted: 2 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago
Basildon
Spectrum IT
Rate: £100 - £125 per day
Posted: 13 days ago