The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 71 100 78
Rank change year-on-year
+29 -22
Permanent jobs requiring a Support Analyst 61 36 77
As % of all permanent IT jobs located in Cambridgeshire 2.45% 1.63% 2.54%
As % of the Job Titles category 2.57% 1.70% 2.64%
Number of salaries quoted 40 33 73
Average salary £27,000 £23,000 £26,500
Average salary % change year-on-year
+17.39% -13.20%
90% offered a salary of more than £21,050 £20,600 £19,000
10% offered a salary of more than £35,000 £30,800 £35,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2378 2120 2915
As % of all permanent IT jobs located in Cambridgeshire 95.54% 96.10% 96.11%
Number of salaries quoted 1876 1790 2532
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridgeshire

Support Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridgeshire region.

Support Analyst Salary Trend in Cambridgeshire

Support Analyst
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridgeshire region over the 3 months to 24 October 2014.

Support Analyst Salary Histogram in Cambridgeshire

Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +9 35 £31,000 +29.16% 2
Peterborough +6 14 £25,000 -13.04% 4
Huntingdon -6 3 £25,000 - 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 October 2014, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 44 (45.36%) Windows
2 36 (37.11%) ITIL
3 33 (34.02%) SQL
4 30 (30.93%) Microsoft
5 29 (29.90%) MS Excel
6 24 (24.74%) Oracle
7 20 (20.62%) Java
8 19 (19.59%) Active Directory
9 18 (18.56%) Windows XP
10 17 (17.53%) Linux
11 16 (16.49%) Solaris
11 16 (16.49%) OO
11 16 (16.49%) Tomcat
11 16 (16.49%) UNIX
11 16 (16.49%) Sun
11 16 (16.49%) OOD
11 16 (16.49%) Agile Software Development
11 16 (16.49%) QA
11 16 (16.49%) Wiki
11 16 (16.49%) Git (software)
12 12 (12.37%) MS Office
12 12 (12.37%) SQL Server
13 11 (11.34%) Windows Server 2008
14 10 (10.31%) SharePoint
14 10 (10.31%) VMware
15 9 (9.28%) Windows 7
16 7 (7.22%) CRM
16 7 (7.22%) MS Exchange
17 6 (6.19%) SLA
17 6 (6.19%) Microsoft Certification

Support Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 24 October 2014, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (16.49%) Tomcat
2 10 (10.31%) SharePoint
3 7 (7.22%) MS Exchange
4 4 (4.12%) Exchange Server 2010
5 3 (3.09%) IIS
5 3 (3.09%) Exchange Server 2007
5 3 (3.09%) Blackberry Enterprise Server
6 1 (1.03%) Exchange Server 5.5
6 1 (1.03%) FormScape
6 1 (1.03%) Exchange Server 2013
Applications
1 29 (29.90%) MS Excel
2 12 (12.37%) MS Office
3 1 (1.03%) MS Visio
3 1 (1.03%) MS PowerPoint
Business Applications
1 2 (2.06%) Agresso
2 1 (1.03%) Dynamics AX
2 1 (1.03%) ResourceLink
2 1 (1.03%) Remedy ITSM
Cloud Services
1 4 (4.12%) Office 365
Communications & Networking
1 5 (5.15%) TCP/IP
2 4 (4.12%) DNS
3 3 (3.09%) DHCP
4 2 (2.06%) VoIP
4 2 (2.06%) Firewall
5 1 (1.03%) VLAN
5 1 (1.03%) SAN
5 1 (1.03%) Internet
5 1 (1.03%) MPLS
5 1 (1.03%) WAN
5 1 (1.03%) ISDN
5 1 (1.03%) LAN
5 1 (1.03%) SMS
5 1 (1.03%) Ethernet
5 1 (1.03%) VPN
Database & Business Intelligence
1 12 (12.37%) SQL Server
2 5 (5.15%) Crystal Reports
3 4 (4.12%) OLAP
3 4 (4.12%) Oracle OLAP
4 2 (2.06%) SQL Server 2005
5 1 (1.03%) SQL Server 2008
5 1 (1.03%) Oracle Reports
5 1 (1.03%) FileMaker
Development Applications
1 16 (16.49%) Git (software)
General
1 6 (6.19%) Back Office
2 4 (4.12%) Telecoms
2 4 (4.12%) Finance
3 2 (2.06%) Manufacturing
4 1 (1.03%) Military
4 1 (1.03%) Retail
4 1 (1.03%) Local Government
4 1 (1.03%) German Language
4 1 (1.03%) Electronics
Libraries, Frameworks & Software Standards
1 5 (5.15%) HTML
2 3 (3.09%) CSS
3 2 (2.06%) JSP
4 1 (1.03%) XML
Miscellaneous
1 16 (16.49%) Wiki
2 5 (5.15%) Analytical Skills
3 4 (4.12%) Fat Client
3 4 (4.12%) Thin Client
4 3 (3.09%) Blackberry
4 3 (3.09%) Computer Science
4 3 (3.09%) iSeries
5 2 (2.06%) iPhone
5 2 (2.06%) Kindle
5 2 (2.06%) AS400
6 1 (1.03%) Replication
6 1 (1.03%) Chip and PIN
6 1 (1.03%) Video Conferencing
6 1 (1.03%) Social Media
Operating Systems
1 44 (45.36%) Windows
2 18 (18.56%) Windows XP
3 17 (17.53%) Linux
4 16 (16.49%) UNIX
4 16 (16.49%) Solaris
5 11 (11.34%) Windows Server 2008
6 9 (9.28%) Windows 7
7 4 (4.12%) Windows Server 2012
8 3 (3.09%) Windows 8
9 1 (1.03%) Windows Vista
9 1 (1.03%) Android
Processes & Methodologies
1 36 (37.11%) ITIL
2 16 (16.49%) OO
2 16 (16.49%) OOD
2 16 (16.49%) Agile Software Development
3 7 (7.22%) CRM
4 5 (5.15%) Time Management
5 4 (4.12%) ERP
5 4 (4.12%) Coaching
6 3 (3.09%) Service Delivery
6 3 (3.09%) E-Commerce
7 2 (2.06%) Project Management
7 2 (2.06%) Workflow
8 1 (1.03%) Change Management
8 1 (1.03%) ITSM
8 1 (1.03%) Business Intelligence
8 1 (1.03%) UML
8 1 (1.03%) ERD
8 1 (1.03%) Change Control
8 1 (1.03%) Root Cause Analysis
8 1 (1.03%) Android Development
Programming Languages
1 33 (34.02%) SQL
2 20 (20.62%) Java
3 3 (3.09%) JavaScript
4 2 (2.06%) T-SQL
5 1 (1.03%) Python
5 1 (1.03%) Bash Shell
5 1 (1.03%) Perl
Qualifications
1 6 (6.19%) Microsoft Certification
2 5 (5.15%) Degree
3 4 (4.12%) MCITP
4 2 (2.06%) MCSE
5 1 (1.03%) MCSA
5 1 (1.03%) ITIL Certification
5 1 (1.03%) CIPD
5 1 (1.03%) ITIL Foundation Certificate
5 1 (1.03%) MCP
Quality Assurance & Compliance
1 16 (16.49%) QA
2 6 (6.19%) SLA
3 2 (2.06%) ISO 9001
3 2 (2.06%) HL7
System Software
1 19 (19.59%) Active Directory
2 6 (6.19%) VMware Infrastructure
3 4 (4.12%) Terminal Server
4 1 (1.03%) Hyper-V
4 1 (1.03%) XenApp
4 1 (1.03%) XenServer
4 1 (1.03%) vSphere
Systems Management
1 3 (3.09%) SCCM
2 1 (1.03%) Backup Exec
2 1 (1.03%) WSUS
Vendors
1 30 (30.93%) Microsoft
2 24 (24.74%) Oracle
3 16 (16.49%) Sun
4 10 (10.31%) VMware
5 4 (4.12%) Citrix
6 3 (3.09%) HP
6 3 (3.09%) IBM
7 2 (2.06%) Dell
8 1 (1.03%) BMC
8 1 (1.03%) NetApp
8 1 (1.03%) Veritas
8 1 (1.03%) Sage
8 1 (1.03%) Remedy
8 1 (1.03%) Sophos
8 1 (1.03%) Cisco
8 1 (1.03%) WatchGuard
8 1 (1.03%) Imperva
8 1 (1.03%) Red Gate
Cambridge, Cambridgeshire
Deerfoot IT Resources Ltd
Salary: £30000 - £34000 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: Yesterday
Peterborough, Cambridgeshire
Yorkshire Building Society
Salary: Dependent on Experience
Posted: Yesterday
Cambridge, Cambridgeshire
Greywood Associates Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 2 days ago
Peterborough, Cambridgeshire
The SmartList
Salary: £17000-£21500 depending on experience
Posted: 16 days ago
Huntingdon, Cambridgeshire
Aliaxis
Salary: Competitive plus benefits package
Posted: 17 days ago