The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 90 94 81
Rank change year-on-year
+4 -13
Permanent jobs requiring a Support Analyst 37 43 66
As % of all permanent IT jobs located in Cambridgeshire 1.78% 1.76% 2.53%
As % of the Job Titles category 1.85% 1.85% 2.66%
Number of salaries quoted 34 31 55
Average salary £28,250 £31,850 £26,500
Average salary % change year-on-year
-11.30% +20.18%
90% offered a salary of more than £20,500 £22,000 £19,600
10% offered a salary of more than £43,250 £34,500 £33,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
1998 2320 2483
As % of all permanent IT jobs located in Cambridgeshire 96.38% 95.04% 95.24%
Number of salaries quoted 1662 1934 2219
Average salary £45,000 £40,000 £38,500
Average salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £27,500 £26,644 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridgeshire

Support Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridgeshire region.

Support Analyst Salary Trend in Cambridgeshire

Support Analyst
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridgeshire region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in Cambridgeshire

Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +25 25 £27,500 +5.76% 5
Peterborough +2 9 £34,000 +23.63% 1
Huntingdon +6 3 £41,000 +105.00%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 22 May 2015, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 19 (26.03%) Microsoft
1 19 (26.03%) Active Directory
2 18 (24.66%) SQL
2 18 (24.66%) Windows
3 17 (23.29%) SQL Server
4 13 (17.81%) ITIL
4 13 (17.81%) Finance
5 11 (15.07%) Analytical Skills
6 10 (13.70%) VMware
7 9 (12.33%) SAP
7 9 (12.33%) .NET
7 9 (12.33%) Windows Server 2008
8 8 (10.96%) Change Control
8 8 (10.96%) IIS
8 8 (10.96%) MS Office
8 8 (10.96%) MS Exchange
9 7 (9.59%) SAP FI
9 7 (9.59%) SAP CO
9 7 (9.59%) SAP FI/CO
9 7 (9.59%) WAN
9 7 (9.59%) User Acceptance Testing
10 6 (8.22%) Degree
10 6 (8.22%) SAN
10 6 (8.22%) Oracle
10 6 (8.22%) T-SQL
10 6 (8.22%) MS Excel
11 5 (6.85%) E-Commerce
11 5 (6.85%) ERP
11 5 (6.85%) Web Services
11 5 (6.85%) ASP.NET

Support Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 22 May 2015, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.96%) IIS
1 8 (10.96%) MS Exchange
2 4 (5.48%) Exchange Server 2010
3 3 (4.11%) SharePoint
4 1 (1.37%) Exchange Server 2003
4 1 (1.37%) SharePoint 2013
Applications
1 8 (10.96%) MS Office
2 6 (8.22%) MS Excel
3 1 (1.37%) MS PowerPoint
Business Applications
1 7 (9.59%) SAP FI
1 7 (9.59%) SAP CO
1 7 (9.59%) SAP FI/CO
2 3 (4.11%) Dynamics NAV
2 3 (4.11%) Oracle SCM
2 3 (4.11%) Oracle ERP
3 2 (2.74%) Oracle EBS
4 1 (1.37%) Dynamics CRM
4 1 (1.37%) Dynamics AX
4 1 (1.37%) SAP SCM
4 1 (1.37%) Oracle EBS R12
4 1 (1.37%) Oracle Applications
Cloud Services
1 2 (2.74%) Office 365
2 1 (1.37%) Amazon AWS
Communications & Networking
1 7 (9.59%) WAN
2 6 (8.22%) SAN
3 4 (5.48%) Ethernet
3 4 (5.48%) LAN
3 4 (5.48%) Wireless
3 4 (5.48%) VLAN
4 3 (4.11%) Wi-Fi
4 3 (4.11%) MPLS
4 3 (4.11%) SMS
4 3 (4.11%) TCP/IP
4 3 (4.11%) VPN
4 3 (4.11%) Intranet
5 2 (2.74%) HTTP
5 2 (2.74%) VoIP
6 1 (1.37%) Wireshark
6 1 (1.37%) Firewall
6 1 (1.37%) LDAP
6 1 (1.37%) FTP
6 1 (1.37%) Internet
Database & Business Intelligence
1 17 (23.29%) SQL Server
2 4 (5.48%) Crystal Reports
3 3 (4.11%) OLAP
4 2 (2.74%) SQL Server 2008
4 2 (2.74%) SQL Server Reporting Services
4 2 (2.74%) SQL Server 2005
5 1 (1.37%) SQL Server Integration Services
5 1 (1.37%) SQL Server Analysis Services
5 1 (1.37%) Relational Database
5 1 (1.37%) Microsoft Analysis Services
5 1 (1.37%) SQL Server 2000
Development Applications
1 3 (4.11%) Team Foundation Server
General
1 13 (17.81%) Finance
2 4 (5.48%) Telecoms
3 2 (2.74%) Front Office
3 2 (2.74%) Back Office
3 2 (2.74%) Retail
4 1 (1.37%) Manufacturing
4 1 (1.37%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (12.33%) .NET
2 5 (6.85%) Web Services
2 5 (6.85%) ASP.NET
3 4 (5.48%) HTML
3 4 (5.48%) XML
3 4 (5.48%) .NET Framework
4 3 (4.11%) Entity Framework
4 3 (4.11%) LINQ to SQL
4 3 (4.11%) HTML5
4 3 (4.11%) LINQ
4 3 (4.11%) ASP.NET MVC
5 2 (2.74%) WCF
6 1 (1.37%) COM
6 1 (1.37%) CSS
Miscellaneous
1 11 (15.07%) Analytical Skills
2 4 (5.48%) EPoS
3 3 (4.11%) Kindle
4 2 (2.74%) Management Information System
4 2 (2.74%) AS400
4 2 (2.74%) iSeries
5 1 (1.37%) Data Structures
5 1 (1.37%) User Experience
5 1 (1.37%) Life Science
5 1 (1.37%) Client/Server
Operating Systems
1 18 (24.66%) Windows
2 9 (12.33%) Windows Server 2008
3 3 (4.11%) Windows Server 2012
3 3 (4.11%) Windows 7
3 3 (4.11%) Windows Server 2003
4 2 (2.74%) Linux
4 2 (2.74%) Windows XP
4 2 (2.74%) Android
4 2 (2.74%) Apple iOS
5 1 (1.37%) Windows Vista
5 1 (1.37%) Windows 8
5 1 (1.37%) VMS
Processes & Methodologies
1 13 (17.81%) ITIL
2 8 (10.96%) Change Control
3 7 (9.59%) User Acceptance Testing
4 5 (6.85%) E-Commerce
4 5 (6.85%) ERP
5 4 (5.48%) MVC
5 4 (5.48%) System Testing
5 4 (5.48%) Coaching
6 3 (4.11%) Data Analysis
6 3 (4.11%) Data Cleansing
6 3 (4.11%) Data Mapping
6 3 (4.11%) Workflow
6 3 (4.11%) Validation
6 3 (4.11%) Web Services Management
6 3 (4.11%) OOP
7 2 (2.74%) Business Intelligence
7 2 (2.74%) CRM
7 2 (2.74%) Change Management
7 2 (2.74%) Configuration Management
7 2 (2.74%) TDD
Programming Languages
1 18 (24.66%) SQL
2 6 (8.22%) T-SQL
3 4 (5.48%) C#
4 3 (4.11%) JavaScript
4 3 (4.11%) VB
5 2 (2.74%) C
5 2 (2.74%) VBScript
6 1 (1.37%) PowerShell
Qualifications
1 6 (8.22%) Degree
2 4 (5.48%) MCP
2 4 (5.48%) Microsoft Certification
3 3 (4.11%) MCSE
4 2 (2.74%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (4.11%) ISO 9001
2 1 (1.37%) QA
2 1 (1.37%) SLA
System Software
1 19 (26.03%) Active Directory
2 3 (4.11%) VMware Infrastructure
3 2 (2.74%) vSphere
3 2 (2.74%) XenApp
3 2 (2.74%) Hyper-V
Systems Management
1 1 (1.37%) Opscode Chef
1 1 (1.37%) Puppet
1 1 (1.37%) MOM
1 1 (1.37%) Systems Management Server (SMS)
1 1 (1.37%) ARCserve
Vendors
1 19 (26.03%) Microsoft
2 10 (13.70%) VMware
3 9 (12.33%) SAP
4 6 (8.22%) Oracle
5 5 (6.85%) HP
6 4 (5.48%) 3PAR
7 3 (4.11%) Citrix
8 2 (2.74%) Pegasus
8 2 (2.74%) Apple
8 2 (2.74%) Cisco
8 2 (2.74%) IBM
9 1 (1.37%) ProCurve
9 1 (1.37%) CA
Cambridge, Cambridgeshire
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Salary: £23 - £26 per annum + Excellent Benefits
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