The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 92 104 87
Rank change year-on-year
+12 -17
Permanent jobs requiring a Support Analyst 43 34 80
As % of all permanent IT jobs located in Cambridgeshire 1.77% 1.53% 2.65%
As % of the Job Titles category 1.84% 1.60% 2.75%
Number of salaries quoted 30 29 73
Average salary £25,000 £23,000 £26,500
Average salary % change year-on-year
+8.69% -13.20%
90% offered a salary of more than £20,450 £19,750 £19,000
10% offered a salary of more than £32,500 £31,000 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2336 2126 2908
As % of all permanent IT jobs located in Cambridgeshire 96.01% 95.51% 96.16%
Number of salaries quoted 1845 1842 2543
Average salary £40,500 £40,000 £39,500
Average salary % change year-on-year
+1.25% +1.26%
90% offered a salary of more than £26,000 £27,500 £27,203
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cambridgeshire

Support Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridgeshire region.

Support Analyst Salary Trend in Cambridgeshire

Support Analyst
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridgeshire region over the 3 months to 23 September 2014.

Support Analyst Salary Histogram in Cambridgeshire

Support Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +4 28 £25,500 +10.86% 3
Peterborough +4 8 £25,000 -13.04% 2
Huntingdon -13 1 £25,000 +25.00%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 23 September 2014, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (46.43%) Windows
2 36 (42.86%) ITIL
3 28 (33.33%) SQL
4 26 (30.95%) MS Excel
4 26 (30.95%) Microsoft
5 21 (25.00%) Active Directory
6 18 (21.43%) Oracle
6 18 (21.43%) Java
7 15 (17.86%) Linux
8 14 (16.67%) Windows XP
9 13 (15.48%) MS Office
10 12 (14.29%) OO
10 12 (14.29%) Solaris
10 12 (14.29%) UNIX
10 12 (14.29%) Tomcat
10 12 (14.29%) OOD
10 12 (14.29%) Sun
10 12 (14.29%) VMware
10 12 (14.29%) Agile Software Development
10 12 (14.29%) QA
10 12 (14.29%) Wiki
10 12 (14.29%) Git (software)
11 10 (11.90%) SQL Server
11 10 (11.90%) Windows Server 2008
12 8 (9.52%) SLA
12 8 (9.52%) VMware Infrastructure
12 8 (9.52%) Analytical Skills
13 7 (8.33%) MS Exchange
13 7 (8.33%) Microsoft Certification
13 7 (8.33%) CRM

Support Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 23 September 2014, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (14.29%) Tomcat
2 7 (8.33%) SharePoint
2 7 (8.33%) MS Exchange
3 6 (7.14%) Blackberry Enterprise Server
4 3 (3.57%) Exchange Server 2007
4 3 (3.57%) Exchange Server 2010
5 2 (2.38%) Exchange Server 5.5
5 2 (2.38%) FormScape
6 1 (1.19%) IIS
Applications
1 26 (30.95%) MS Excel
2 13 (15.48%) MS Office
3 2 (2.38%) MS Visio
4 1 (1.19%) MS PowerPoint
Business Applications
1 2 (2.38%) Dynamics AX
1 2 (2.38%) SunGard APT
1 2 (2.38%) FastVal
2 1 (1.19%) ResourceLink
Cloud Services
1 1 (1.19%) Office 365
Communications & Networking
1 3 (3.57%) TCP/IP
1 3 (3.57%) DNS
2 2 (2.38%) LDAP
3 1 (1.19%) ISDN
3 1 (1.19%) DHCP
3 1 (1.19%) Ethernet
3 1 (1.19%) SAN
3 1 (1.19%) MPLS
3 1 (1.19%) Firewall
3 1 (1.19%) Wireless
3 1 (1.19%) VLAN
3 1 (1.19%) Network Security
Database & Business Intelligence
1 10 (11.90%) SQL Server
2 5 (5.95%) Crystal Reports
3 4 (4.76%) OLAP
3 4 (4.76%) Oracle OLAP
4 2 (2.38%) NoSQL
4 2 (2.38%) SQL Server 2005
5 1 (1.19%) Relational Database
5 1 (1.19%) SQL Server 2008
5 1 (1.19%) Oracle Reports
Development Applications
1 12 (14.29%) Git (software)
General
1 7 (8.33%) Finance
2 6 (7.14%) Back Office
3 5 (5.95%) Telecoms
4 2 (2.38%) Military
4 2 (2.38%) Dutch Language
4 2 (2.38%) Electronics
5 1 (1.19%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (4.76%) HTML
2 2 (2.38%) Application Packaging
2 2 (2.38%) J2EE
2 2 (2.38%) CSS
3 1 (1.19%) JSP
3 1 (1.19%) XML
3 1 (1.19%) .NET
Miscellaneous
1 12 (14.29%) Wiki
2 8 (9.52%) Analytical Skills
3 6 (7.14%) Blackberry
4 4 (4.76%) Fat Client
4 4 (4.76%) Thin Client
5 2 (2.38%) Chip and PIN
5 2 (2.38%) Grid Computing
5 2 (2.38%) Clustering
5 2 (2.38%) Computer Science
5 2 (2.38%) iPhone
6 1 (1.19%) Social Media
6 1 (1.19%) Hedge funds
6 1 (1.19%) Video Conferencing
Operating Systems
1 39 (46.43%) Windows
2 15 (17.86%) Linux
3 14 (16.67%) Windows XP
4 12 (14.29%) Solaris
4 12 (14.29%) UNIX
5 10 (11.90%) Windows Server 2008
6 6 (7.14%) Windows 7
7 3 (3.57%) Windows 8
8 1 (1.19%) Windows Server 2012
8 1 (1.19%) Windows Vista
8 1 (1.19%) Android
Processes & Methodologies
1 36 (42.86%) ITIL
2 12 (14.29%) OO
2 12 (14.29%) OOD
2 12 (14.29%) Agile Software Development
3 7 (8.33%) CRM
4 5 (5.95%) Incident Management
4 5 (5.95%) Time Management
5 4 (4.76%) Change Control
6 3 (3.57%) User Acceptance Testing
6 3 (3.57%) Load Balancing
6 3 (3.57%) Workflow
6 3 (3.57%) Service Delivery
7 2 (2.38%) ERP
7 2 (2.38%) Risk Management
7 2 (2.38%) Problem Management
7 2 (2.38%) Root Cause Analysis
8 1 (1.19%) Android Development
8 1 (1.19%) Technical Analysis
8 1 (1.19%) Coaching
8 1 (1.19%) ERD
Programming Languages
1 28 (33.33%) SQL
2 18 (21.43%) Java
3 3 (3.57%) Python
3 3 (3.57%) Bash Shell
3 3 (3.57%) Perl
4 2 (2.38%) JavaScript
5 1 (1.19%) T-SQL
Qualifications
1 7 (8.33%) Microsoft Certification
2 5 (5.95%) Degree
3 4 (4.76%) MCITP
4 3 (3.57%) MCSE
5 2 (2.38%) MCP
6 1 (1.19%) ITIL Foundation Certificate
6 1 (1.19%) MCSA
6 1 (1.19%) CIPD
Quality Assurance & Compliance
1 12 (14.29%) QA
2 8 (9.52%) SLA
3 2 (2.38%) HL7
System Software
1 21 (25.00%) Active Directory
2 8 (9.52%) VMware Infrastructure
3 4 (4.76%) Terminal Server
4 1 (1.19%) Hyper-V
4 1 (1.19%) XenServer
4 1 (1.19%) vSphere
Systems Management
1 3 (3.57%) SCCM
2 2 (2.38%) Puppet
2 2 (2.38%) Opscode Chef
2 2 (2.38%) Symantec Endpoint Protection
3 1 (1.19%) WSUS
Vendors
1 26 (30.95%) Microsoft
2 18 (21.43%) Oracle
3 12 (14.29%) Sun
3 12 (14.29%) VMware
4 3 (3.57%) HP
4 3 (3.57%) Citrix
5 2 (2.38%) Dell
5 2 (2.38%) SunGard
5 2 (2.38%) Cisco
5 2 (2.38%) Altiris
5 2 (2.38%) Symantec
6 1 (1.19%) Remedy
6 1 (1.19%) WatchGuard
6 1 (1.19%) Imperva
6 1 (1.19%) Red Gate
6 1 (1.19%) NetApp
6 1 (1.19%) Veritas
Cambridge, Cambridgeshire
IT Connections
Salary: to £40,000
Posted: 4 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 6 days ago
Cambridge
Deerfoot IT
Salary: £30000 - £34000 per annum
Posted: 14 days ago
Peterborough, Cambridgeshire
Virgin Media
Salary: £19k-£32K - dependent on experience/qualifications + amazing benefits
Posted: 25 days ago