The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 80 85 90
Rank change year-on-year
+5 +5
Permanent jobs requiring a Support Analyst 66 68 64
As % of all permanent IT jobs located in Cambridgeshire 2.586% 2.357% 2.101%
As % of the Job Titles category 2.717% 2.453% 2.202%
Number of salaries quoted 55 63 59
Average salary £26,500 £24,000 £28,250
Average salary % change year-on-year
+10.41% -15.04%
90% offered a salary of more than £19,600 £19,000 £21,500
10% offered a salary of more than £33,500 £37,300 £34,825
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2429 2772 2906
As % of all permanent IT jobs located in Cambridgeshire 95.18% 96.08% 95.40%
Number of salaries quoted 2171 2342 2583
Average salary £38,500 £39,000 £35,000
Average salary % change year-on-year
-1.28% +11.42%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £55,000 £48,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
East of England

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cambridgeshire region.

Cambridgeshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cambridgeshire region over the 3 months to 23 May 2013.

Cambridgeshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Cambridgeshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Peterborough -4 30 £25,000 +21.95%
Cambridge +10 22 £24,500 -10.90%
Huntingdon - 6 £27,500 -
Ely +2 1 £22,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 63 (40.65%) Windows
2 48 (30.97%) Microsoft
3 45 (29.03%) SQL
4 42 (27.10%) SQL Server
5 37 (23.87%) MS Excel
6 32 (20.65%) Active Directory
7 29 (18.71%) Finance
7 29 (18.71%) ITIL
8 28 (18.06%) VMware
9 24 (15.48%) Linux
9 24 (15.48%) SLA
10 22 (14.19%) Citrix
10 22 (14.19%) Sage
11 20 (12.90%) MS Office
12 19 (12.26%) .NET
12 19 (12.26%) MS Exchange
13 17 (10.97%) Cisco
13 17 (10.97%) Oracle
13 17 (10.97%) Windows Server 2008
14 16 (10.32%) Windows Server 2003
14 16 (10.32%) Firewall
15 15 (9.677%) SAN
15 15 (9.677%) Windows XP
15 15 (9.677%) C#
15 15 (9.677%) ASP.NET
16 14 (9.032%) XML
16 14 (9.032%) SQL Server 2005
17 13 (8.387%) Sage 200
17 13 (8.387%) Exchequer
17 13 (8.387%) Pegasus

Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Cambridgeshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 19 (12.26%) .NET
2 15 (9.677%) ASP.NET
3 14 (9.032%) XML
4 12 (7.742%) HTML
4 12 (7.742%) CSS
5 6 (3.871%) WCF
5 6 (3.871%) jQuery
5 6 (3.871%) ASP.NET MVC
5 6 (3.871%) Ajax
5 6 (3.871%) XSLT
6 5 (3.226%) Middleware
7 4 (2.581%) Web Services
8 3 (1.935%) WebSphere
9 2 (1.290%) Oracle Fusion
9 2 (1.290%) Application Packaging
10 1 (0.645%) Hibernate
10 1 (0.645%) JMS
10 1 (0.645%) COM
10 1 (0.645%) ASP
10 1 (0.645%) JRules
Application Platforms
1 19 (12.26%) MS Exchange
2 13 (8.387%) IIS
3 8 (5.161%) Exchange Server 2010
4 7 (4.516%) Apache
4 7 (4.516%) Tomcat
5 6 (3.871%) Exchange Server 2007
6 5 (3.226%) SharePoint
7 3 (1.935%) Exchange Server 2003
8 2 (1.290%) WebSphere Message Broker
8 2 (1.290%) WebLogic
8 2 (1.290%) Blackberry Enterprise Server
8 2 (1.290%) Site Server
9 1 (0.645%) WebSphere MQ
Applications
1 37 (23.87%) MS Excel
2 20 (12.90%) MS Office
3 6 (3.871%) MS Project
3 6 (3.871%) MS Visio
Business Applications
1 13 (8.387%) Sage 200
1 13 (8.387%) Exchequer
2 9 (5.806%) SalesLogix
3 1 (0.645%) Visualfiles
3 1 (0.645%) Documaker
Communications & Networking
1 16 (10.32%) Firewall
2 15 (9.677%) SAN
3 11 (7.097%) TCP/IP
4 7 (4.516%) LAN
4 7 (4.516%) WAN
5 5 (3.226%) Internet
5 5 (3.226%) HTTP
6 3 (1.935%) Network Security
7 2 (1.290%) Cisco Nexus
7 2 (1.290%) Cisco ASA
7 2 (1.290%) VoIP
7 2 (1.290%) VPN
7 2 (1.290%) DNS
7 2 (1.290%) Wi-Fi
8 1 (0.645%) Wireless
8 1 (0.645%) Intranet
8 1 (0.645%) SMTP
8 1 (0.645%) FTP
8 1 (0.645%) Kerberos
8 1 (0.645%) Unified Communications
Database & Business Intelligence
1 42 (27.10%) SQL Server
2 14 (9.032%) SQL Server 2005
3 11 (7.097%) SQL Server 2008
4 10 (6.452%) MySQL
5 5 (3.226%) SQL Server 2000
6 4 (2.581%) SQL Server Reporting Services
7 3 (1.935%) SQL Server Integration Services
8 2 (1.290%) Big Data
8 2 (1.290%) Text Mining
9 1 (0.645%) RDBMS
9 1 (0.645%) Oracle 10g
9 1 (0.645%) Oracle Reports
9 1 (0.645%) Oracle 11g
9 1 (0.645%) solidDB
Development Applications
1 6 (3.871%) Team Foundation Server
1 6 (3.871%) WinDbg
2 1 (0.645%) Maven
2 1 (0.645%) Atlassian Bamboo
General
1 29 (18.71%) Finance
2 5 (3.226%) Back Office
3 3 (1.935%) Telecoms
4 2 (1.290%) Banking
5 1 (0.645%) Retail
5 1 (0.645%) Billing
5 1 (0.645%) Dutch Language
5 1 (0.645%) Marketing
Miscellaneous
1 9 (5.806%) AS400
1 9 (5.806%) iSeries
1 9 (5.806%) LPAR
2 6 (3.871%) Enterprise Software
3 4 (2.581%) Replication
4 2 (1.290%) Wiki
4 2 (1.290%) Client/Server
5 1 (0.645%) PKI
5 1 (0.645%) Mathematics
5 1 (0.645%) CMDB
5 1 (0.645%) Data Extraction
Operating Systems
1 63 (40.65%) Windows
2 24 (15.48%) Linux
3 17 (10.97%) Windows Server 2008
4 16 (10.32%) Windows Server 2003
5 15 (9.677%) Windows XP
6 8 (5.161%) Windows 7
7 7 (4.516%) Debian
8 5 (3.226%) Windows Vista
9 2 (1.290%) Red Hat Enterprise Linux
9 2 (1.290%) UNIX
10 1 (0.645%) AIX
10 1 (0.645%) CentOS
Processes & Methodologies
1 29 (18.71%) ITIL
2 12 (7.742%) ERP
3 11 (7.097%) CRM
4 10 (6.452%) Incident Management
4 10 (6.452%) Service Delivery
5 8 (5.161%) E-Commerce
6 7 (4.516%) OO
6 7 (4.516%) Load Balancing
6 7 (4.516%) Capacity Management
7 6 (3.871%) Unit Testing
7 6 (3.871%) Root Cause Analysis
7 6 (3.871%) Software Deployment
7 6 (3.871%) MVC
7 6 (3.871%) Service Management
8 5 (3.226%) Change Management
8 5 (3.226%) Data Management
9 3 (1.935%) Continuous Improvement
10 2 (1.290%) Release Management
10 2 (1.290%) Enterprise Architecture
10 2 (1.290%) Disaster Recovery
Programming Languages
1 45 (29.03%) SQL
2 15 (9.677%) C#
3 12 (7.742%) VB.NET
4 9 (5.806%) Python
5 7 (4.516%) Perl
6 6 (3.871%) JavaScript
7 4 (2.581%) Java
8 3 (1.935%) T-SQL
9 2 (1.290%) Bash shell
9 2 (1.290%) PHP
10 1 (0.645%) VBA
10 1 (0.645%) VB
10 1 (0.645%) C
10 1 (0.645%) VB6
Qualifications
1 10 (6.452%) Microsoft Certification
2 9 (5.806%) Degree
3 6 (3.871%) MCSE
3 6 (3.871%) ITIL Certification
4 5 (3.226%) MCITP
5 3 (1.935%) Cisco Certification
5 3 (1.935%) CCNP
5 3 (1.935%) CCNA
6 2 (1.290%) Security Cleared
6 2 (1.290%) MCTS
6 2 (1.290%) HND
6 2 (1.290%) MCP
6 2 (1.290%) Postgraduate
6 2 (1.290%) MCSA
7 1 (0.645%) A+ Certification
7 1 (0.645%) SC Cleared
Quality Assurance & Compliance
1 24 (15.48%) SLA
2 1 (0.645%) Data Quality
System Software
1 32 (20.65%) Active Directory
2 7 (4.516%) vSphere
2 7 (4.516%) VMware Infrastructure
3 3 (1.935%) XenApp
4 2 (1.290%) VMware ESXi
4 2 (1.290%) Hyper-V
4 2 (1.290%) Citrix Presentation Server
4 2 (1.290%) NFS
4 2 (1.290%) Samba
5 1 (0.645%) ISA Server
5 1 (0.645%) Xen
5 1 (0.645%) XenServer
5 1 (0.645%) XenDesktop
Systems Management
1 4 (2.581%) SCCM
2 2 (1.290%) FortiGate
3 1 (0.645%) Tivoli Identity Manager
3 1 (0.645%) Control-M
3 1 (0.645%) ARCserve
3 1 (0.645%) Symantec Enterprise Vault
3 1 (0.645%) Oracle Identity Manager
Vendors
1 48 (30.97%) Microsoft
2 28 (18.06%) VMware
3 22 (14.19%) Citrix
3 22 (14.19%) Sage
4 17 (10.97%) Cisco
4 17 (10.97%) Oracle
5 13 (8.387%) Pegasus
5 13 (8.387%) HP
6 8 (5.161%) Red Hat
7 7 (4.516%) CheckPoint
7 7 (4.516%) F5
8 6 (3.871%) IBM
9 5 (3.226%) Apple
10 2 (1.290%) Cognos
10 2 (1.290%) Symantec
11 1 (0.645%) NetApp
11 1 (0.645%) Informatica
11 1 (0.645%) AppSense
11 1 (0.645%) 3PAR
Peterborough, East Anglia
We are actively looking to hire a PC Support Analyst for a professional services company. You will be working in a very professional environment supporting users and running...
Mint
Salary: £22000 - £24000 per annum
Posted: 21 May 2013
Peterborough, Cambridgeshire
.NET / SQL Server) Application Support Analyst will ensure that software application platforms (problem prevention and resolution) is provided to agreed levels of service without causing major business disruption.....
Crimson Ltd
Salary: £30000 - £35000 per annum
Posted: 21 May 2013
Peterborough, Cambridgeshire
Senior Support Analyst who has handson experience of windows and linux based production and development systems is required to join a leading support team based in Peterborough, Cambridgeshire.
OSM Ltd
Salary: £25000 - £30000 per annum + company benefits
Posted: 17 May 2013
Peterborough, Cambridgeshire
development or support) background *Web based front end application support experience at 3rd line level (ASP.Net, SQL Server 2005/2008,SSIS & SSRS) essential. Exposure to Sage and...
OSM Ltd
Salary: £30000 - £35000 per annum + negotiable on application
Posted: 17 May 2013
Peterborough, East Anglia
Below is a list of the most relevant technologies you will need proven commercial experience of; MS Server and Desktop administration and troubleshooting/AD/Exchange 2007/ SQL Server/...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Extensive Benefits
Posted: 10 May 2013