The first table below looks at the demand for ITSM skills in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cardiff region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 44 - -
Rank change year-on-year
- 0
Contract jobs citing ITSM 1 0 0
As % of all contract IT jobs located in Cardiff 0.25% - -
As % of the Processes & Methodologies category 0.33% - -
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £380 £350 £315
% change year-on-year
+8.57% +11.11%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.88 £17.25 £14.38
% change year-on-year
-2.17% +20.00%
Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
306 182 136
As % of all contract IT jobs located in Cardiff 77.86% 72.22% 67.33%
Number of daily rates quoted 234 120 89
Average daily rate £375 £330 £400
Average daily rate % change year-on-year
+13.63% -17.50%
90% offered a daily rate of more than £220 £235 £275
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1 2 1
Average hourly rate £13.50 £15.25 £17.50
Average hourly rate % change year-on-year
-11.47% -12.85%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
South Wales

ITSM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cardiff region.

ITSM Daily Rate Trend in Cardiff

ITSM
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cardiff region.

ITSM Hourly Rate Trend in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 25 July 2014, IT contractor jobs across the Cardiff region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 7 (100.00%) ITIL
2 6 (85.71%) Service Management
3 3 (42.86%) Active Directory
3 3 (42.86%) Release Management
4 2 (28.57%) Stakeholder Engagement
4 2 (28.57%) Problem Management
4 2 (28.57%) Service Delivery
4 2 (28.57%) Change Management
4 2 (28.57%) Management Information System
4 2 (28.57%) Project Management
4 2 (28.57%) Document Management
4 2 (28.57%) Stakeholder Management
4 2 (28.57%) MS PowerPoint
5 1 (14.29%) Degree
5 1 (14.29%) NetBackup
5 1 (14.29%) Finance
5 1 (14.29%) Dell
5 1 (14.29%) ISEB
5 1 (14.29%) Citrix
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) NetApp
5 1 (14.29%) Thin Client
5 1 (14.29%) Windows Server 2003
5 1 (14.29%) MOM
5 1 (14.29%) PRINCE2
5 1 (14.29%) Windows
5 1 (14.29%) MCSE
5 1 (14.29%) CRM
5 1 (14.29%) Windows XP
5 1 (14.29%) MS Exchange

ITSM
Top Related IT Skills in Cardiff by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Cardiff region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
1 1 (14.29%) Exchange Server 2007
Applications
1 2 (28.57%) MS PowerPoint
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
General
1 1 (14.29%) Finance
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) Service Analyst
1 2 (28.57%) Release Manager
1 2 (28.57%) Change Manager
1 2 (28.57%) Service Transition Analyst
1 2 (28.57%) Change and Release Manager
2 1 (14.29%) Project Manager
2 1 (14.29%) Citrix Specialist
2 1 (14.29%) Senior Citrix Specialist
2 1 (14.29%) Wintel Engineer
Miscellaneous
1 2 (28.57%) Management Information System
2 1 (14.29%) Fat Client
2 1 (14.29%) Embedded Systems
2 1 (14.29%) Thin Client
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows XP
1 1 (14.29%) Windows Server 2003
1 1 (14.29%) Windows 7
Processes & Methodologies
1 7 (100.00%) ITIL
2 6 (85.71%) Service Management
3 3 (42.86%) Release Management
4 2 (28.57%) Stakeholder Engagement
4 2 (28.57%) Service Delivery
4 2 (28.57%) Change Management
4 2 (28.57%) Stakeholder Management
4 2 (28.57%) Document Management
4 2 (28.57%) Problem Management
4 2 (28.57%) Project Management
5 1 (14.29%) PRINCE2
5 1 (14.29%) CRM
Qualifications
1 1 (14.29%) MCSE
1 1 (14.29%) ISEB
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) Degree
1 1 (14.29%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) XenApp
2 1 (14.29%) XenDesktop
2 1 (14.29%) DFS Replication
Systems Management
1 1 (14.29%) MOM
1 1 (14.29%) NetBackup
1 1 (14.29%) SCCM
Vendors
1 1 (14.29%) Microsoft
1 1 (14.29%) Dell
1 1 (14.29%) Citrix
1 1 (14.29%) NetApp
1 1 (14.29%) ServiceNow