The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cardiff region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South Wales / Cardiff
Rank 31 41 43
Rank change year-on-year
+10 +2
Contract jobs citing ITSM 7 11 3
As % of all contract IT jobs located in Cardiff 2.47% 2.80% 0.95%
As % of the Processes & Methodologies category 3.04% 3.25% 1.33%
Number of daily rates quoted 7 6 3
Median daily rate £313 £413 £315
Median daily rate % change year-on-year
-24.24% +30.95%
UK excluding London median daily rate £350 £363 £400
% change year-on-year
-3.44% -9.37%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.25 £18.53 £15.00
% change year-on-year
-33.87% +23.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
230 338 226
As % of all contract IT jobs located in Cardiff 81.27% 86.01% 71.52%
Number of daily rates quoted 187 271 172
Median daily rate £350 £325 £375
Median daily rate % change year-on-year
+7.69% -13.33%
90% offered a daily rate of more than £170 £265 £200
10% offered a daily rate of more than £475 £405 £475
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 8 6 7
Median hourly rate £25.00 £47.00 £22.50
Median hourly rate % change year-on-year
-46.80% +108.88%
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

ITSM
Jobs Demand Trend in Cardiff

The demand trend of contract jobs across the Cardiff region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cardiff region.

ITSM Daily Rate Trend in Cardiff

ITSM
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Cardiff region over the 3 months to 24 January 2017.

ITSM Daily Rate Histogram in Cardiff

ITSM
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cardiff region.

ITSM Hourly Rate Trend in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for ITSM.

1 17 (100.00%) ITIL
2 11 (64.71%) Service Management
3 6 (35.29%) Service Delivery
3 6 (35.29%) Windows
3 6 (35.29%) Active Directory
3 6 (35.29%) ITIL V3
4 5 (29.41%) InterSystems
4 5 (29.41%) Fiorano
4 5 (29.41%) SQL Server Integration Services
4 5 (29.41%) Incident Management
4 5 (29.41%) HL7
4 5 (29.41%) Release Management
4 5 (29.41%) IBM Integration Bus
4 5 (29.41%) WebSphere
4 5 (29.41%) Security Cleared
4 5 (29.41%) JCAPS
4 5 (29.41%) IBM
4 5 (29.41%) PRINCE2
4 5 (29.41%) SQL Server
4 5 (29.41%) XML
4 5 (29.41%) Project Management
4 5 (29.41%) BizTalk Server
5 4 (23.53%) XSLT
5 4 (23.53%) Windows XP
5 4 (23.53%) Windows 7
5 4 (23.53%) Statistics
5 4 (23.53%) Business Analysis
6 3 (17.65%) Degree
6 3 (17.65%) ISEB
7 2 (11.76%) Firewall

ITSM
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) BizTalk Server
1 5 (29.41%) JCAPS
1 5 (29.41%) WebSphere
Applications
1 2 (11.76%) MS Visio
2 1 (5.88%) MS Excel
Cloud Services
1 2 (11.76%) Office 365
Communications & Networking
1 2 (11.76%) Firewall
1 2 (11.76%) Network Security
Database & Business Intelligence
1 5 (29.41%) SQL Server
1 5 (29.41%) SQL Server Integration Services
Job Titles
1 9 (52.94%) Analyst
2 6 (35.29%) Service Analyst
2 6 (35.29%) Service Desk Analyst
3 3 (17.65%) Business Analyst
3 3 (17.65%) Support Analyst
4 2 (11.76%) Applications Manager
4 2 (11.76%) Applications Support
4 2 (11.76%) Applications Support Manager
4 2 (11.76%) Delivery Manager
4 2 (11.76%) NOC Engineer
4 2 (11.76%) Process Improvement Manager
4 2 (11.76%) Service Manager
4 2 (11.76%) Services Delivery Manager
4 2 (11.76%) Support Manager
4 2 (11.76%) Technical Analyst
4 2 (11.76%) Technical Business Analyst
4 2 (11.76%) Technical Support
4 2 (11.76%) Technical Support Analyst
5 1 (5.88%) Project Support Coordinator
5 1 (5.88%) Service Management Specialist
Libraries, Frameworks & Software Standards
1 5 (29.41%) IBM Integration Bus
1 5 (29.41%) XML
2 4 (23.53%) XSLT
Miscellaneous
1 4 (23.53%) Statistics
2 2 (11.76%) Analytical Skills
2 2 (11.76%) NHS
2 2 (11.76%) Performance Metrics
3 1 (5.88%) Client/Server
Operating Systems
1 6 (35.29%) Windows
2 4 (23.53%) Windows 7
2 4 (23.53%) Windows XP
Processes & Methodologies
1 17 (100.00%) ITIL
2 11 (64.71%) Service Management
3 6 (35.29%) ITIL V3
3 6 (35.29%) Service Delivery
4 5 (29.41%) Incident Management
4 5 (29.41%) PRINCE2
4 5 (29.41%) Project Management
4 5 (29.41%) Release Management
5 4 (23.53%) Business Analysis
6 2 (11.76%) Agile Software Development
6 2 (11.76%) Performance Analysis
6 2 (11.76%) Process Improvement
6 2 (11.76%) Scrum
7 1 (5.88%) Change Management
7 1 (5.88%) Performance Management
7 1 (5.88%) PRINCE
7 1 (5.88%) Problem Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) Security Cleared
2 3 (17.65%) Degree
2 3 (17.65%) ISEB
3 2 (11.76%) CCENT
3 2 (11.76%) CCNA
3 2 (11.76%) CCNP
3 2 (11.76%) Cisco Certification
3 2 (11.76%) Network+ Certification
3 2 (11.76%) SC Cleared
Quality Assurance & Compliance
1 5 (29.41%) HL7
2 2 (11.76%) Disclosure Scotland
System Software
1 6 (35.29%) Active Directory
Systems Management
1 2 (11.76%) CA Spectrum
1 2 (11.76%) Zenoss
Vendors
1 5 (29.41%) Fiorano
1 5 (29.41%) IBM
1 5 (29.41%) InterSystems
2 2 (11.76%) Avaya
2 2 (11.76%) CA
2 2 (11.76%) CheckPoint
2 2 (11.76%) Cisco
2 2 (11.76%) Intel Security
2 2 (11.76%) LogRhythm
2 2 (11.76%) Nortel
2 2 (11.76%) ServiceNow