The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cardiff region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 25 50 46
Rank change year-on-year
+25 -4
Contract jobs citing ITSM 10 8 1
As % of all contract IT jobs located in Cardiff 4.08% 1.79% 0.26%
As % of the Processes & Methodologies category 4.83% 2.16% 0.34%
Number of daily rates quoted 4 8 1
Median daily rate £261 £275 £313
Median daily rate % change year-on-year
-5.00% -12.00%
UK excluding London median daily rate £375 £366 £425
% change year-on-year
+2.38% -13.82%
Number of hourly rates quoted 6 0 0
Median hourly rate £11.50 - -
UK excluding London median hourly rate £14.00 £27.37 £14.00
% change year-on-year
-48.84% +95.50%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
207 371 294
As % of all contract IT jobs located in Cardiff 84.49% 83.18% 77.17%
Number of daily rates quoted 166 308 229
Median daily rate £365 £350 £375
Median daily rate % change year-on-year
+4.28% -6.66%
90% offered a daily rate of more than £210 £250 £245
10% offered a daily rate of more than £488 £450 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 11 6 2
Median hourly rate £13.00 £21.00 £9.50
Median hourly rate % change year-on-year
-38.09% +121.05%
90% offered a hourly rate of more than £11.50 £11.25 £8.70
10% offered a hourly rate of more than £32.50 £21.00 £10.30
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

ITSM
Jobs Demand Trend in Cardiff

The demand trend of contract jobs across the Cardiff region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cardiff region.

ITSM Daily Rate Trend in Cardiff

ITSM
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Cardiff region over the 3 months to 25 September 2016.

ITSM Daily Rate Histogram in Cardiff

ITSM
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cardiff region.

ITSM Hourly Rate Trend in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 25 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for ITSM.

1 16 (94.12%) ITIL
2 7 (41.18%) Windows
2 7 (41.18%) Active Directory
3 6 (35.29%) Service Management
3 6 (35.29%) Scrum
3 6 (35.29%) Agile Software Development
3 6 (35.29%) ServiceNow
3 6 (35.29%) Analytical Skills
4 5 (29.41%) Windows 7
4 5 (29.41%) Incident Management
4 5 (29.41%) Statistics
4 5 (29.41%) Windows XP
5 4 (23.53%) VPN
5 4 (23.53%) SSL
5 4 (23.53%) LDAP
5 4 (23.53%) HTML
5 4 (23.53%) JavaScript
5 4 (23.53%) CSS
5 4 (23.53%) Web Services
5 4 (23.53%) XML
5 4 (23.53%) Workflow
5 4 (23.53%) Web Design
5 4 (23.53%) Release Management
5 4 (23.53%) Integration Testing
5 4 (23.53%) SaaS
5 4 (23.53%) System Integration Testing
6 3 (17.65%) Security Cleared
7 2 (11.76%) Network Security
7 2 (11.76%) CCENT
7 2 (11.76%) SC Cleared

ITSM
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.76%) MS Visio
2 1 (5.88%) MS Excel
Cloud Services
1 4 (23.53%) SaaS
2 2 (11.76%) Office 365
Communications & Networking
1 4 (23.53%) LDAP
1 4 (23.53%) SSL
1 4 (23.53%) VPN
2 2 (11.76%) Firewall
2 2 (11.76%) Network Security
Job Titles
1 8 (47.06%) Analyst
1 8 (47.06%) Service Analyst
1 8 (47.06%) Service Desk Analyst
2 4 (23.53%) Consultant
2 4 (23.53%) ServiceNow Consultant
2 4 (23.53%) Technical Consultant
3 2 (11.76%) NOC Engineer
4 1 (5.88%) 1st Line Service Desk Analyst
4 1 (5.88%) 1st Line Support
4 1 (5.88%) 1st Line Support Analyst
4 1 (5.88%) Coordinator
4 1 (5.88%) Infrastructure Manager
4 1 (5.88%) Infrastructure Test Manager
4 1 (5.88%) Project Coordinator
4 1 (5.88%) Project Support Coordinator
4 1 (5.88%) Service Desk Support
4 1 (5.88%) Service Desk Support Analyst
4 1 (5.88%) Service Management Specialist
4 1 (5.88%) Test Manager
4 1 (5.88%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (23.53%) CSS
1 4 (23.53%) HTML
1 4 (23.53%) Web Services
1 4 (23.53%) XML
Miscellaneous
1 6 (35.29%) Analytical Skills
2 5 (29.41%) Statistics
3 2 (11.76%) NHS
4 1 (5.88%) Data Centre
4 1 (5.88%) Management Information System
Operating Systems
1 7 (41.18%) Windows
2 5 (29.41%) Windows 7
2 5 (29.41%) Windows XP
Processes & Methodologies
1 16 (94.12%) ITIL
2 6 (35.29%) Agile Software Development
2 6 (35.29%) Scrum
2 6 (35.29%) Service Management
3 5 (29.41%) Incident Management
4 4 (23.53%) Integration Testing
4 4 (23.53%) Release Management
4 4 (23.53%) System Integration Testing
4 4 (23.53%) Web Design
4 4 (23.53%) Workflow
5 1 (5.88%) Migration
5 1 (5.88%) PRINCE2
5 1 (5.88%) Quality Management
5 1 (5.88%) Test Management
5 1 (5.88%) Test Strategy
5 1 (5.88%) Validation
Programming Languages
1 4 (23.53%) JavaScript
Qualifications
1 3 (17.65%) Security Cleared
2 2 (11.76%) CCENT
2 2 (11.76%) CCNA
2 2 (11.76%) CCNP
2 2 (11.76%) Cisco Certification
2 2 (11.76%) Network+ Certification
2 2 (11.76%) SC Cleared
3 1 (5.88%) ISEB
3 1 (5.88%) ISTQB
Quality Assurance & Compliance
1 2 (11.76%) Disclosure Scotland
2 1 (5.88%) QA
System Software
1 7 (41.18%) Active Directory
Systems Management
1 2 (11.76%) CA Spectrum
1 2 (11.76%) Zenoss
Vendors
1 6 (35.29%) ServiceNow
2 2 (11.76%) Avaya
2 2 (11.76%) CA
2 2 (11.76%) CheckPoint
2 2 (11.76%) Cisco
2 2 (11.76%) Intel Security
2 2 (11.76%) LogRhythm
2 2 (11.76%) Nortel