The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 44 - 42
Rank change year-on-year
- 0
Contract jobs citing ITSM 13 0 6
As % of all contract IT jobs located in Cardiff 3.56% - 1.59%
As % of the Processes & Methodologies category 4.38% - 1.89%
Number of daily rates quoted 3 0 6
Average daily rate £143 - £278
90% offered a daily rate of more than £131 - £150
10% offered a daily rate of more than £389 - £325
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 6 0 0
Average hourly rate £13.00 - -
UK excluding London average hourly rate £13.23 £13.14 £17.00
% change year-on-year
+0.64% -22.70%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
297 223 317
As % of all contract IT jobs located in Cardiff 81.37% 82.90% 83.86%
Number of daily rates quoted 217 172 222
Average daily rate £375 £350 £375
Average daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £300 £250 £225
10% offered a daily rate of more than £460 £463 £500
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 10 8 1
Average hourly rate £13.00 £17.83 £27.50
Average hourly rate % change year-on-year
-27.06% -35.18%
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

ITSM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cardiff region.

ITSM Daily Rate Trend in Cardiff

ITSM
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Cardiff region over the 3 months to 30 April 2016.

ITSM Daily Rate Histogram in Cardiff

ITSM
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cardiff region.

ITSM Hourly Rate Trend in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 30 April 2016, IT contractor jobs across the Cardiff region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (69.23%) ITIL
2 17 (65.38%) Windows
3 13 (50.00%) Service Management
4 12 (46.15%) Windows 7
4 12 (46.15%) Active Directory
5 9 (34.62%) Windows XP
5 9 (34.62%) Migration
5 9 (34.62%) Incident Management
6 8 (30.77%) Statistics
7 7 (26.92%) HP
8 5 (19.23%) PRINCE2
8 5 (19.23%) SAP
8 5 (19.23%) Project Management
8 5 (19.23%) ServiceNow
8 5 (19.23%) Validation
9 4 (15.38%) WSUS
9 4 (15.38%) BMC Marimba
9 4 (15.38%) HP Quality Center
9 4 (15.38%) ITIL V3
9 4 (15.38%) SCCM
9 4 (15.38%) Remedy ITSM
9 4 (15.38%) Release Management
9 4 (15.38%) Remedy
9 4 (15.38%) MS Office
9 4 (15.38%) IBM
9 4 (15.38%) Microsoft
9 4 (15.38%) MS Excel
9 4 (15.38%) BMC
9 4 (15.38%) HP UFT
9 4 (15.38%) LoadRunner

ITSM
Top Related IT Skills in Cardiff by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Cardiff region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 4 (15.38%) MS Excel
1 4 (15.38%) MS Office
Business Applications
1 4 (15.38%) Remedy ITSM
Communications & Networking
1 3 (11.54%) SAN
Development Applications
1 4 (15.38%) HP UFT
1 4 (15.38%) LoadRunner
Job Titles
1 19 (73.08%) Analyst
2 15 (57.69%) Service Analyst
3 13 (50.00%) Service Desk Analyst
4 8 (30.77%) 1st Line Service Desk Analyst
4 8 (30.77%) 1st Line Support
4 8 (30.77%) 1st Line Support Analyst
4 8 (30.77%) Service Desk Support
4 8 (30.77%) Service Desk Support Analyst
5 4 (15.38%) Deployment Analyst
5 4 (15.38%) Release Analyst
6 3 (11.54%) Technical Design Authority
7 2 (7.69%) Knowledge Manager
7 2 (7.69%) Transition Manager
8 1 (3.85%) Administrator
8 1 (3.85%) Infrastructure Manager
8 1 (3.85%) Infrastructure Test Manager
8 1 (3.85%) Report Analyst
8 1 (3.85%) ServiceNow Developer
8 1 (3.85%) Services Delivery Analyst
8 1 (3.85%) Test Manager
Miscellaneous
1 8 (30.77%) Statistics
2 4 (15.38%) Data Centre
3 3 (11.54%) Enterprise Software
4 2 (7.69%) CMDB
5 1 (3.85%) Management Information System
Operating Systems
1 17 (65.38%) Windows
2 12 (46.15%) Windows 7
3 9 (34.62%) Windows XP
4 3 (11.54%) Windows Server
4 3 (11.54%) Windows Server 2003
4 3 (11.54%) Windows Server 2008
4 3 (11.54%) Windows Server 2012
Processes & Methodologies
1 18 (69.23%) ITIL
2 13 (50.00%) Service Management
3 9 (34.62%) Incident Management
3 9 (34.62%) Migration
4 5 (19.23%) PRINCE2
4 5 (19.23%) Project Management
4 5 (19.23%) Validation
5 4 (15.38%) ITIL V3
5 4 (15.38%) Mentoring
5 4 (15.38%) Release Management
6 3 (11.54%) Information Security
6 3 (11.54%) Project Governance
6 3 (11.54%) Risk Management
6 3 (11.54%) Test Strategy
7 2 (7.69%) Change Management
7 2 (7.69%) Knowledge Management
7 2 (7.69%) Service Delivery
7 2 (7.69%) Workflow
8 1 (3.85%) Agile Software Development
8 1 (3.85%) Test Management
Qualifications
1 1 (3.85%) ISEB
1 1 (3.85%) ISTQB
1 1 (3.85%) SC Cleared
1 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 3 (11.54%) QA
2 1 (3.85%) Disclosure Scotland
System Software
1 12 (46.15%) Active Directory
Systems Management
1 4 (15.38%) BMC Marimba
1 4 (15.38%) HP Quality Center
1 4 (15.38%) SCCM
1 4 (15.38%) WSUS
Vendors
1 7 (26.92%) HP
2 5 (19.23%) SAP
2 5 (19.23%) ServiceNow
3 4 (15.38%) BMC
3 4 (15.38%) IBM
3 4 (15.38%) Microsoft
3 4 (15.38%) Remedy
4 3 (11.54%) Citrix
4 3 (11.54%) NetApp
4 3 (11.54%) VMware