The table below looks at the statistics for ITSM skills in IT contracts advertised for the Cardiff region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 32 41 49
Rank change year-on-year
+9 +8
Contract jobs citing ITSM 7 1 1
As % of all contract IT jobs located in Cardiff 2.52% 0.30% 0.24%
As % of the Processes & Methodologies category 3.32% 0.38% 0.28%
Number of daily rates quoted 1 1 0
Median daily rate £450 £450 -
UK excluding London median daily rate £375 £387 £369
% change year-on-year
-3.10% +4.94%
Number of hourly rates quoted 1 0 0
Median hourly rate £13.00 - -
UK excluding London median hourly rate £19.85 £12.50 £19.00
% change year-on-year
+58.80% -34.21%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Contract IT job ads with a match in the
Processes & Methodologies category
211 262 357
As % of all contract IT jobs located in Cardiff 75.90% 78.68% 86.44%
Number of daily rates quoted 160 219 259
Median daily rate £388 £350 £375
Median daily rate % change year-on-year
+10.71% -6.66%
90% offered a daily rate of more than £225 £235 £240
10% offered a daily rate of more than £500 £450 £513
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 3 6 1
Median hourly rate £35.00 £15.75 £13.50
Median hourly rate % change year-on-year
+122.22% +16.66%
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

ITSM
Jobs Demand Trend in Cardiff

The demand trend of contract jobs across the Cardiff region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Cardiff region.

ITSM Daily Rate Trend in Cardiff

ITSM
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Cardiff region.

ITSM Hourly Rate Trend in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 28 June 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for ITSM.

1 21 (75.00%) ITIL
2 16 (57.14%) Windows
3 12 (42.86%) Active Directory
3 12 (42.86%) Windows 7
4 11 (39.29%) Service Management
5 9 (32.14%) Windows XP
5 9 (32.14%) Incident Management
5 9 (32.14%) ServiceNow
6 8 (28.57%) Statistics
6 8 (28.57%) Release Management
6 8 (28.57%) Migration
7 6 (21.43%) HP
8 5 (17.86%) PRINCE2
8 5 (17.86%) Workflow
8 5 (17.86%) Agile Software Development
9 4 (14.29%) Scrum
9 4 (14.29%) Web Design
9 4 (14.29%) Validation
9 4 (14.29%) SCCM
9 4 (14.29%) Integration Testing
9 4 (14.29%) Remedy ITSM
9 4 (14.29%) WSUS
9 4 (14.29%) BMC Marimba
9 4 (14.29%) HTML
9 4 (14.29%) JavaScript
9 4 (14.29%) SAP
9 4 (14.29%) CSS
9 4 (14.29%) Web Services
9 4 (14.29%) XML
9 4 (14.29%) LDAP

ITSM
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (10.71%) MS Excel
1 3 (10.71%) MS Office
Business Applications
1 4 (14.29%) Remedy ITSM
Cloud Services
1 4 (14.29%) SaaS
Communications & Networking
1 4 (14.29%) LDAP
1 4 (14.29%) SSL
1 4 (14.29%) VPN
2 2 (7.14%) SAN
Development Applications
1 4 (14.29%) HP UFT
1 4 (14.29%) LoadRunner
Job Titles
1 19 (67.86%) Analyst
2 15 (53.57%) Service Analyst
3 13 (46.43%) Service Desk Analyst
4 8 (28.57%) 1st Line Service Desk Analyst
4 8 (28.57%) 1st Line Support
4 8 (28.57%) 1st Line Support Analyst
4 8 (28.57%) Service Desk Support
4 8 (28.57%) Service Desk Support Analyst
5 4 (14.29%) Consultant
5 4 (14.29%) Deployment Analyst
5 4 (14.29%) Release Analyst
5 4 (14.29%) ServiceNow Consultant
5 4 (14.29%) Technical Consultant
6 2 (7.14%) Technical Design Authority
7 1 (3.57%) 2nd Line Service Desk Analyst
7 1 (3.57%) Infrastructure Manager
7 1 (3.57%) Infrastructure Test Manager
7 1 (3.57%) Knowledge Manager
7 1 (3.57%) ServiceNow Developer
7 1 (3.57%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (14.29%) CSS
1 4 (14.29%) HTML
1 4 (14.29%) Web Services
1 4 (14.29%) XML
Miscellaneous
1 8 (28.57%) Statistics
2 4 (14.29%) Analytical Skills
3 3 (10.71%) Data Centre
4 2 (7.14%) CMDB
4 2 (7.14%) Enterprise Software
5 1 (3.57%) Management Information System
Operating Systems
1 16 (57.14%) Windows
2 12 (42.86%) Windows 7
3 9 (32.14%) Windows XP
4 2 (7.14%) Windows Server
4 2 (7.14%) Windows Server 2003
4 2 (7.14%) Windows Server 2008
4 2 (7.14%) Windows Server 2012
Processes & Methodologies
1 21 (75.00%) ITIL
2 11 (39.29%) Service Management
3 9 (32.14%) Incident Management
4 8 (28.57%) Migration
4 8 (28.57%) Release Management
5 5 (17.86%) Agile Software Development
5 5 (17.86%) PRINCE2
5 5 (17.86%) Workflow
6 4 (14.29%) Integration Testing
6 4 (14.29%) Mentoring
6 4 (14.29%) Project Management
6 4 (14.29%) Scrum
6 4 (14.29%) System Integration Testing
6 4 (14.29%) Validation
6 4 (14.29%) Web Design
7 3 (10.71%) ITIL V3
7 3 (10.71%) Test Strategy
8 2 (7.14%) Information Security
8 2 (7.14%) Project Governance
8 2 (7.14%) Stakeholder and Relationship Management
Programming Languages
1 4 (14.29%) JavaScript
Qualifications
1 1 (3.57%) ISEB
1 1 (3.57%) ISTQB
1 1 (3.57%) SC Cleared
1 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 3 (10.71%) QA
2 1 (3.57%) Disclosure Scotland
System Software
1 12 (42.86%) Active Directory
Systems Management
1 4 (14.29%) BMC Marimba
1 4 (14.29%) HP Quality Center
1 4 (14.29%) SCCM
1 4 (14.29%) WSUS
Vendors
1 9 (32.14%) ServiceNow
2 6 (21.43%) HP
3 4 (14.29%) BMC
3 4 (14.29%) IBM
3 4 (14.29%) Remedy
3 4 (14.29%) SAP
4 3 (10.71%) Microsoft
5 2 (7.14%) Citrix
5 2 (7.14%) NetApp
5 2 (7.14%) VMware