The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 22 29 17
Rank change year-on-year
+7 -12
Contract jobs requiring a Support Analyst 13 11 13
As % of all contract IT jobs located in Cardiff 4.76% 3.58% 8.18%
As % of the Job Titles category 4.91% 3.82% 8.72%
Number of daily rates quoted 9 7 10
Average daily rate
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£175 £375 £375
Average daily rate % change year-on-year
-53.33% -
90% offered a daily rate of more than £171 £213 £220
10% offered a daily rate of more than £410 £410 £378
UK excluding London average daily rate £222 £228 £241
% change year-on-year
-2.52% -5.69%
Number of hourly rates quoted 1 2 0
Average hourly rate £16.00 £16.00 -
UK excluding London average hourly rate £16.00 £15.50 £14.25
% change year-on-year
+3.22% +8.77%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cardiff
Contract IT job ads with a match in the
Job Titles category
265 288 149
As % of all contract IT jobs located in Cardiff 97.07% 93.81% 93.71%
Number of daily rates quoted 205 206 92
Average daily rate £363 £375 £350
Average daily rate % change year-on-year
-3.33% +7.14%
90% offered a daily rate of more than £188 £206 £238
10% offered a daily rate of more than £500 £500 £425
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 13 15 15
Average hourly rate £16.00 £16.00 £15.25
Average hourly rate % change year-on-year
- +4.91%
90% offered a hourly rate of more than £11.50 £14.06 £9.32
10% offered a hourly rate of more than £22.50 £164.50 £22.50
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cardiff region.

Support Analyst Daily Rate Trend in Cardiff

Support Analyst
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Cardiff region over the 3 months to 6 March 2015.

Support Analyst Daily Rate Histogram in Cardiff

Support Analyst
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cardiff region.

Support Analyst Hourly Rate Trend in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 6 March 2015, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 8 (47.06%) SLA
1 8 (47.06%) Windows
1 8 (47.06%) Finance
2 7 (41.18%) Incident Management
3 5 (29.41%) AS400
4 4 (23.53%) IBM
4 4 (23.53%) Microsoft
4 4 (23.53%) ITIL
4 4 (23.53%) IT Governance
5 3 (17.65%) iSeries
5 3 (17.65%) MS Excel
6 2 (11.76%) Shell Script
6 2 (11.76%) Project Management
6 2 (11.76%) Active Directory
6 2 (11.76%) TestDirector
6 2 (11.76%) Cisco
6 2 (11.76%) OS/400
6 2 (11.76%) UML
6 2 (11.76%) OO
6 2 (11.76%) UNIX
6 2 (11.76%) MS Project
6 2 (11.76%) MS Office
6 2 (11.76%) COBOL
6 2 (11.76%) RPG
6 2 (11.76%) DB2
6 2 (11.76%) WebSphere
6 2 (11.76%) Degree
6 2 (11.76%) Windows 7
6 2 (11.76%) Service Management
6 2 (11.76%) Disaster Recovery

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 6 March 2015, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) WebSphere
2 1 (5.88%) IIS
2 1 (5.88%) SharePoint
Applications
1 3 (17.65%) MS Excel
2 2 (11.76%) MS Project
2 2 (11.76%) MS Office
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) LAN
1 1 (5.88%) DNS
Database & Business Intelligence
1 2 (11.76%) DB2
Development Applications
1 2 (11.76%) TestDirector
General
1 8 (47.06%) Finance
2 1 (5.88%) Banking
2 1 (5.88%) Retail
Miscellaneous
1 5 (29.41%) AS400
2 3 (17.65%) iSeries
Operating Systems
1 8 (47.06%) Windows
2 2 (11.76%) OS/400
2 2 (11.76%) UNIX
2 2 (11.76%) Windows 7
3 1 (5.88%) Red Hat Enterprise Linux
3 1 (5.88%) AIX
3 1 (5.88%) Linux
3 1 (5.88%) Windows XP
Processes & Methodologies
1 7 (41.18%) Incident Management
2 4 (23.53%) IT Governance
2 4 (23.53%) ITIL
3 2 (11.76%) UML
3 2 (11.76%) OO
3 2 (11.76%) Project Management
3 2 (11.76%) Service Management
3 2 (11.76%) Disaster Recovery
4 1 (5.88%) Stakeholder Management
4 1 (5.88%) Supplier Management
4 1 (5.88%) Mentoring
Programming Languages
1 2 (11.76%) COBOL
1 2 (11.76%) RPG
1 2 (11.76%) Shell Script
Qualifications
1 2 (11.76%) Degree
Quality Assurance & Compliance
1 8 (47.06%) SLA
2 1 (5.88%) Sarbanes-Oxley
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) VMware ESX
2 1 (5.88%) VMware Infrastructure
Systems Management
1 1 (5.88%) SCCM
Vendors
1 4 (23.53%) IBM
1 4 (23.53%) Microsoft
2 2 (11.76%) Cisco
3 1 (5.88%) Red Hat
3 1 (5.88%) Apple
3 1 (5.88%) VMware