The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 24 42 17
Rank change year-on-year
+18 -25
Contract jobs requiring a Support Analyst 12 8 10
As % of all contract IT jobs located in Cardiff 4.48% 2.11% 6.45%
As % of the Job Titles category 4.67% 2.24% 6.90%
Number of daily rates quoted 9 6 8
Average daily rate
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£425 £400 £363
Average daily rate % change year-on-year
+6.25% +10.34%
90% offered a daily rate of more than £174 £303 £172
10% offered a daily rate of more than £450 £425 £375
UK excluding London average daily rate £225 £195 £239
% change year-on-year
+15.38% -18.32%
Number of hourly rates quoted 2 1 1
Average hourly rate £10.25 £16.00 £10.69
Average hourly rate % change year-on-year
-35.93% +49.67%
UK excluding London average hourly rate £14.00 £14.00 £14.00
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cardiff
Contract IT job ads with a match in the
Job Titles category
257 357 145
As % of all contract IT jobs located in Cardiff 95.90% 93.95% 93.55%
Number of daily rates quoted 198 240 89
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £200 £178 £213
10% offered a daily rate of more than £463 £500 £426
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 8 9 13
Average hourly rate £11.50 £16.00 £16.60
Average hourly rate % change year-on-year
-28.12% -3.61%
90% offered a hourly rate of more than £9.00 £14.50 £11.25
10% offered a hourly rate of more than £18.90 £16.16 £37.25
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cardiff region.

Support Analyst Daily Rate Trend in Cardiff

Support Analyst
Daily Rate Histogram in Cardiff

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Cardiff region over the 3 months to 5 May 2015.

Support Analyst Daily Rate Histogram in Cardiff

Support Analyst
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cardiff region.

Support Analyst Hourly Rate Trend in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 5 May 2015, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 14 (56.00%) Finance
1 14 (56.00%) Windows
2 9 (36.00%) SLA
3 8 (32.00%) AS400
3 8 (32.00%) Microsoft
4 7 (28.00%) Project Management
5 6 (24.00%) IBM
5 6 (24.00%) iSeries
5 6 (24.00%) Incident Management
6 5 (20.00%) Active Directory
6 5 (20.00%) Cisco
6 5 (20.00%) Windows XP
6 5 (20.00%) MS Office
6 5 (20.00%) ITIL
6 5 (20.00%) IIS
7 4 (16.00%) MS Project
7 4 (16.00%) DB2
7 4 (16.00%) COBOL
7 4 (16.00%) RPG
7 4 (16.00%) UNIX
7 4 (16.00%) UML
7 4 (16.00%) OO
7 4 (16.00%) MS Excel
7 4 (16.00%) OS/400
7 4 (16.00%) TestDirector
7 4 (16.00%) Windows Server 2003
7 4 (16.00%) Shell Script
7 4 (16.00%) WebSphere
7 4 (16.00%) Degree
7 4 (16.00%) Windows Server 2008

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 5 May 2015, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) IIS
2 4 (16.00%) WebSphere
3 1 (4.00%) MS Exchange
Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
2 4 (16.00%) MS Project
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 1 (4.00%) LAN
1 1 (4.00%) VoIP
1 1 (4.00%) DNS
1 1 (4.00%) PABX
Database & Business Intelligence
1 4 (16.00%) DB2
2 3 (12.00%) SQL Server
Development Applications
1 4 (16.00%) TestDirector
General
1 14 (56.00%) Finance
2 3 (12.00%) Banking
3 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 3 (12.00%) .NET
1 3 (12.00%) ASP.NET
1 3 (12.00%) .NET Framework
1 3 (12.00%) WCF
1 3 (12.00%) Entity Framework
Miscellaneous
1 8 (32.00%) AS400
2 6 (24.00%) iSeries
Operating Systems
1 14 (56.00%) Windows
2 5 (20.00%) Windows XP
3 4 (16.00%) OS/400
3 4 (16.00%) Windows Server 2003
3 4 (16.00%) Windows Server 2008
3 4 (16.00%) UNIX
4 2 (8.00%) Windows 7
4 2 (8.00%) AIX
5 1 (4.00%) Linux
5 1 (4.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (28.00%) Project Management
2 6 (24.00%) Incident Management
3 5 (20.00%) ITIL
4 4 (16.00%) UML
4 4 (16.00%) OO
5 3 (12.00%) Service Management
5 3 (12.00%) IT Governance
5 3 (12.00%) MVC
6 2 (8.00%) Mentoring
6 2 (8.00%) Disaster Recovery
6 2 (8.00%) Supplier Management
7 1 (4.00%) Stakeholder Management
Programming Languages
1 4 (16.00%) COBOL
1 4 (16.00%) RPG
1 4 (16.00%) Shell Script
2 3 (12.00%) C#
2 3 (12.00%) VB.NET
3 1 (4.00%) SQL
Qualifications
1 4 (16.00%) Degree
2 2 (8.00%) CCNA
2 2 (8.00%) Cisco Certification
Quality Assurance & Compliance
1 9 (36.00%) SLA
2 2 (8.00%) Sarbanes-Oxley
System Software
1 5 (20.00%) Active Directory
2 1 (4.00%) VMware ESX
2 1 (4.00%) VMware Infrastructure
Systems Management
1 1 (4.00%) SCCM
Vendors
1 8 (32.00%) Microsoft
2 6 (24.00%) IBM
3 5 (20.00%) Cisco
4 3 (12.00%) VMware
5 2 (8.00%) Citrix
6 1 (4.00%) Red Hat
6 1 (4.00%) Apple
6 1 (4.00%) HP