The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 47 26 33
Rank change year-on-year
-21 +7
Contract jobs requiring a Support Analyst 3 8 1
As % of all contract IT jobs located in Cardiff 0.83% 3.43% 0.45%
As % of the Job Titles category 0.86% 3.70% 0.49%
Number of daily rates quoted 2 3 0
Average daily rate
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£150 £260 -
Average daily rate % change year-on-year
-42.30% -
UK excluding London average daily rate £200 £230 £200
% change year-on-year
-13.04% +15.00%
Number of hourly rates quoted 1 1 0
Average hourly rate £7.75 £13.87 -
Average hourly rate % change year-on-year
-44.12% -
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cardiff
Contract IT job ads with a match in the
Job Titles category
350 216 204
As % of all contract IT jobs located in Cardiff 96.69% 92.70% 91.89%
Number of daily rates quoted 269 128 135
Average daily rate £350 £311 £325
Average daily rate % change year-on-year
+12.44% -4.23%
90% offered a daily rate of more than £185 £220 £215
10% offered a daily rate of more than £500 £435 £475
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 18 17 12
Average hourly rate £11.00 £18.97 £14.75
Average hourly rate % change year-on-year
-42.01% +28.61%
90% offered a hourly rate of more than £8.70 £12.50 £10.81
10% offered a hourly rate of more than £16.10 £19.17 £17.75
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cardiff region.

Support Analyst Daily Rate Trend in Cardiff

Support Analyst
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cardiff region.

Support Analyst Hourly Rate Trend in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 November 2014, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 3 (42.86%) Windows 7
1 3 (42.86%) Windows
1 3 (42.86%) Incident Management
1 3 (42.86%) SLA
2 2 (28.57%) IT Governance
2 2 (28.57%) MS Office
2 2 (28.57%) Windows XP
2 2 (28.57%) LAN
2 2 (28.57%) Active Directory
3 1 (14.29%) HP
3 1 (14.29%) Citrix
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) MPLS
3 1 (14.29%) Blackberry
3 1 (14.29%) Blackberry Enterprise Server
3 1 (14.29%) DSL
3 1 (14.29%) Project Management
3 1 (14.29%) VoIP
3 1 (14.29%) WAN
3 1 (14.29%) MS Exchange
3 1 (14.29%) ITIL
3 1 (14.29%) MS Excel
3 1 (14.29%) SharePoint
3 1 (14.29%) Stakeholder Engagement
3 1 (14.29%) Lync
3 1 (14.29%) Exchange Server 2010
3 1 (14.29%) PABX
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Structured Cabling

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 November 2014, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) SharePoint
1 1 (14.29%) MS Exchange
1 1 (14.29%) Blackberry Enterprise Server
1 1 (14.29%) Lync
1 1 (14.29%) Exchange Server 2010
Applications
1 2 (28.57%) MS Office
2 1 (14.29%) MS Excel
2 1 (14.29%) MS PowerPoint
Communications & Networking
1 2 (28.57%) LAN
2 1 (14.29%) VoIP
2 1 (14.29%) WAN
2 1 (14.29%) MPLS
2 1 (14.29%) DSL
2 1 (14.29%) PABX
2 1 (14.29%) Structured Cabling
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) Management Information System
Operating Systems
1 3 (42.86%) Windows
1 3 (42.86%) Windows 7
2 2 (28.57%) Windows XP
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (42.86%) Incident Management
2 2 (28.57%) IT Governance
3 1 (14.29%) Stakeholder Engagement
3 1 (14.29%) Line Management
3 1 (14.29%) ITIL
3 1 (14.29%) Project Management
3 1 (14.29%) Migration
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) XenApp
Vendors
1 1 (14.29%) Cisco
1 1 (14.29%) Microsoft
1 1 (14.29%) HP
1 1 (14.29%) Citrix