The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 40 33 28
Rank change year-on-year
-7 -5
Contract jobs requiring a Support Analyst 5 2 1
As % of all contract IT jobs located in Cardiff 1.32% 0.74% 0.56%
As % of the Job Titles category 1.35% 0.79% 0.60%
Number of daily rates quoted 2 2 1
Average daily rate
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of your Daily Rate
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£148 £225 £95
Average daily rate % change year-on-year
-34.44% +136.84%
UK excluding London average daily rate £200 £250 £210
% change year-on-year
-20.00% +19.04%
Number of hourly rates quoted 2 0 0
Average hourly rate £12.88 - -
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cardiff
Contract IT job ads with a match in the
Job Titles category
370 253 166
As % of all contract IT jobs located in Cardiff 97.37% 93.70% 93.79%
Number of daily rates quoted 284 183 107
Average daily rate £350 £330 £370
Average daily rate % change year-on-year
+6.06% -10.81%
90% offered a daily rate of more than £210 £225 £182
10% offered a daily rate of more than £475 £450 £450
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 9 11 9
Average hourly rate £12.00 £13.87 £16.50
Average hourly rate % change year-on-year
-13.48% -15.93%
90% offered a hourly rate of more than £7.75 £12.60 £10.81
10% offered a hourly rate of more than £56.10 £18.00 £25.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Cardiff region.

Support Analyst Daily Rate Trend in Cardiff

Support Analyst
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Cardiff region.

Support Analyst Hourly Rate Trend in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 18 September 2014, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 6 (66.67%) Windows
2 5 (55.56%) MS Office
3 4 (44.44%) Microsoft
3 4 (44.44%) Project Management
3 4 (44.44%) Finance
4 3 (33.33%) Windows Server 2008
4 3 (33.33%) Windows Server 2012
4 3 (33.33%) Windows 7
4 3 (33.33%) Banking
4 3 (33.33%) SLA
4 3 (33.33%) TestDirector
4 3 (33.33%) MS Project
4 3 (33.33%) UML
4 3 (33.33%) OO
5 2 (22.22%) Windows XP
5 2 (22.22%) IIS
5 2 (22.22%) .NET
5 2 (22.22%) SQL Server
5 2 (22.22%) Active Directory
5 2 (22.22%) LAN
5 2 (22.22%) SQL Server 2005
5 2 (22.22%) Disaster Recovery
5 2 (22.22%) iSeries
5 2 (22.22%) AS400
6 1 (11.11%) XenApp
6 1 (11.11%) Migration
6 1 (11.11%) Structured Cabling
6 1 (11.11%) Line Management
6 1 (11.11%) Mentoring
6 1 (11.11%) Stakeholder Engagement

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 18 September 2014, IT contractor jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) IIS
2 1 (11.11%) SharePoint
2 1 (11.11%) MS Exchange
2 1 (11.11%) Blackberry Enterprise Server
2 1 (11.11%) WebSphere
2 1 (11.11%) Lync
2 1 (11.11%) Exchange Server 2010
Applications
1 5 (55.56%) MS Office
2 3 (33.33%) MS Project
3 1 (11.11%) MS Excel
3 1 (11.11%) MS PowerPoint
Communications & Networking
1 2 (22.22%) LAN
2 1 (11.11%) VoIP
2 1 (11.11%) WAN
2 1 (11.11%) MPLS
2 1 (11.11%) DSL
2 1 (11.11%) PABX
2 1 (11.11%) Structured Cabling
Database & Business Intelligence
1 2 (22.22%) SQL Server
1 2 (22.22%) SQL Server 2005
2 1 (11.11%) DB2
Development Applications
1 3 (33.33%) TestDirector
General
1 4 (44.44%) Finance
2 3 (33.33%) Banking
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
Miscellaneous
1 2 (22.22%) AS400
1 2 (22.22%) iSeries
2 1 (11.11%) Blackberry
2 1 (11.11%) Management Information System
Operating Systems
1 6 (66.67%) Windows
2 3 (33.33%) Windows Server 2008
2 3 (33.33%) Windows 7
2 3 (33.33%) Windows Server 2012
3 2 (22.22%) Windows XP
4 1 (11.11%) OS/400
4 1 (11.11%) Windows Server 2003
4 1 (11.11%) AIX
4 1 (11.11%) UNIX
4 1 (11.11%) Windows 8
Processes & Methodologies
1 4 (44.44%) Project Management
2 3 (33.33%) UML
2 3 (33.33%) OO
3 2 (22.22%) Disaster Recovery
4 1 (11.11%) Migration
4 1 (11.11%) Supplier Management
4 1 (11.11%) Incident Management
4 1 (11.11%) Stakeholder Engagement
4 1 (11.11%) Line Management
4 1 (11.11%) Mentoring
4 1 (11.11%) ITIL
Programming Languages
1 1 (11.11%) COBOL
1 1 (11.11%) RPG
1 1 (11.11%) Shell Script
Qualifications
1 1 (11.11%) Degree
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 1 (11.11%) Sarbanes-Oxley
System Software
1 2 (22.22%) Active Directory
2 1 (11.11%) XenApp
Vendors
1 4 (44.44%) Microsoft
2 1 (11.11%) HP
2 1 (11.11%) Citrix
2 1 (11.11%) Cisco
2 1 (11.11%) IBM