The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 41 27
Rank change year-on-year
-12 -14
Contract jobs requiring a Support Analyst 6 9 12
As % of all contract IT jobs located in South Wales 1.06% 2.01% 2.92%
As % of the Job Titles category 1.11% 2.15% 3.14%
Number of daily rates quoted 3 3 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£135 £250 £95
Average daily rate % change year-on-year
-46.00% +163.15%
UK excluding London average daily rate £200 £250 £210
% change year-on-year
-20.00% +19.04%
Number of hourly rates quoted 2 2 6
Average hourly rate £12.88 £15.00 £14.75
Average hourly rate % change year-on-year
-14.16% +1.69%
90% offered a hourly rate of more than £8.78 £14.60 £11.43
10% offered a hourly rate of more than £16.98 £15.40 £15.88
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
539 419 382
As % of all contract IT jobs located in South Wales 95.06% 93.74% 92.94%
Number of daily rates quoted 402 279 232
Average daily rate £350 £325 £330
Average daily rate % change year-on-year
+7.69% -1.51%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £472 £450 £450
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 15 27 24
Average hourly rate £17.50 £15.00 £14.50
Average hourly rate % change year-on-year
+16.66% +3.44%
90% offered a hourly rate of more than £8.50 £13.30 £10.81
10% offered a hourly rate of more than £65.00 £19.17 £20.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South Wales region.

Support Analyst Daily Rate Trend in South Wales

Support Analyst
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South Wales region.

Support Analyst Hourly Rate Trend in South Wales

Support Analyst
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -3 5 £148 -34.44% 1
Newport - - - - 1
Torfaen - - - -
Caerphilly - - - -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 23 September 2014, IT contractor jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 16 (80.00%) Windows
2 15 (75.00%) MS Office
3 12 (60.00%) Windows Server 2008
4 11 (55.00%) Windows XP
4 11 (55.00%) Active Directory
5 10 (50.00%) Windows 8
6 8 (40.00%) Adobe
7 6 (30.00%) Microsoft
8 5 (25.00%) Windows 7
9 4 (20.00%) Finance
9 4 (20.00%) Project Management
10 3 (15.00%) Banking
10 3 (15.00%) MS Project
10 3 (15.00%) HP
10 3 (15.00%) MS Excel
10 3 (15.00%) SLA
10 3 (15.00%) TestDirector
10 3 (15.00%) UML
10 3 (15.00%) OO
10 3 (15.00%) SQL Server
10 3 (15.00%) Windows Server 2012
11 2 (10.00%) ITIL
11 2 (10.00%) .NET
11 2 (10.00%) IIS
11 2 (10.00%) MS Exchange
11 2 (10.00%) LAN
11 2 (10.00%) VoIP
11 2 (10.00%) Citrix
11 2 (10.00%) Blackberry
11 2 (10.00%) Cisco

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 23 September 2014, IT contractor jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) IIS
1 2 (10.00%) SharePoint
1 2 (10.00%) MS Exchange
2 1 (5.00%) Blackberry Enterprise Server
2 1 (5.00%) WebSphere
2 1 (5.00%) Lync
2 1 (5.00%) Exchange Server 2010
Applications
1 15 (75.00%) MS Office
2 3 (15.00%) MS Excel
2 3 (15.00%) MS Project
3 1 (5.00%) MS PowerPoint
Communications & Networking
1 2 (10.00%) LAN
1 2 (10.00%) VoIP
2 1 (5.00%) WAN
2 1 (5.00%) SAN
2 1 (5.00%) MPLS
2 1 (5.00%) DSL
2 1 (5.00%) PABX
2 1 (5.00%) Structured Cabling
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 2 (10.00%) SQL Server 2005
3 1 (5.00%) DB2
Development Applications
1 3 (15.00%) TestDirector
General
1 4 (20.00%) Finance
2 3 (15.00%) Banking
Libraries, Frameworks & Software Standards
1 2 (10.00%) .NET
Miscellaneous
1 2 (10.00%) Blackberry
1 2 (10.00%) Management Information System
1 2 (10.00%) AS400
1 2 (10.00%) iSeries
Operating Systems
1 16 (80.00%) Windows
2 12 (60.00%) Windows Server 2008
3 11 (55.00%) Windows XP
4 10 (50.00%) Windows 8
5 5 (25.00%) Windows 7
6 3 (15.00%) Windows Server 2012
7 1 (5.00%) OS/400
7 1 (5.00%) Windows Server 2003
7 1 (5.00%) AIX
7 1 (5.00%) UNIX
Processes & Methodologies
1 4 (20.00%) Project Management
2 3 (15.00%) UML
2 3 (15.00%) OO
3 2 (10.00%) ITIL
3 2 (10.00%) Disaster Recovery
4 1 (5.00%) Migration
4 1 (5.00%) Network Design
4 1 (5.00%) Supplier Management
4 1 (5.00%) Incident Management
4 1 (5.00%) Use Case
4 1 (5.00%) Stakeholder Engagement
4 1 (5.00%) SIEM
4 1 (5.00%) Network Monitoring
4 1 (5.00%) Kalman Filter
4 1 (5.00%) Line Management
4 1 (5.00%) Mentoring
Programming Languages
1 1 (5.00%) COBOL
1 1 (5.00%) RPG
1 1 (5.00%) VBScript
1 1 (5.00%) Shell Script
Qualifications
1 2 (10.00%) Security Cleared
2 1 (5.00%) MCSE
2 1 (5.00%) Microsoft Certification
2 1 (5.00%) MCITP
2 1 (5.00%) Degree
2 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 1 (5.00%) Sarbanes-Oxley
System Software
1 11 (55.00%) Active Directory
2 1 (5.00%) XenApp
2 1 (5.00%) XenDesktop
2 1 (5.00%) vSphere
Vendors
1 8 (40.00%) Adobe
2 6 (30.00%) Microsoft
3 3 (15.00%) HP
4 2 (10.00%) Cisco
4 2 (10.00%) Citrix
5 1 (5.00%) VMware
5 1 (5.00%) Mitel
5 1 (5.00%) ProCurve
5 1 (5.00%) ArcSight
5 1 (5.00%) IBM
5 1 (5.00%) Dell