The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 30 31 28
Rank change year-on-year
+1 -3
Contract jobs requiring a Support Analyst 18 18 13
As % of all contract IT jobs located in South Wales 3.84% 3.68% 3.90%
As % of the Job Titles category 4.10% 3.90% 4.13%
Number of daily rates quoted 10 9 10
Average daily rate
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of your Daily Rate
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£238 £400 £375
Average daily rate % change year-on-year
-40.62% +6.66%
90% offered a daily rate of more than £173 £215 £220
10% offered a daily rate of more than £405 £435 £378
UK excluding London average daily rate £220 £225 £248
% change year-on-year
-2.22% -9.09%
Number of hourly rates quoted 2 6 0
Average hourly rate £13.50 £15.25 -
Average hourly rate % change year-on-year
-11.47% -
UK excluding London average hourly rate £16.00 £16.00 £14.00
% change year-on-year
- +14.28%
Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
439 462 315
As % of all contract IT jobs located in South Wales 93.60% 94.48% 94.59%
Number of daily rates quoted 299 273 176
Average daily rate £375 £375 £340
Average daily rate % change year-on-year
- +10.29%
90% offered a daily rate of more than £195 £218 £238
10% offered a daily rate of more than £495 £500 £425
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 20 28 20
Average hourly rate £15.25 £15.75 £15.25
Average hourly rate % change year-on-year
-3.17% +3.27%
90% offered a hourly rate of more than £11.00 £13.87 £9.32
10% offered a hourly rate of more than £28.90 £105.00 £22.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in South Wales

Support Analyst
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South Wales region.

Support Analyst Daily Rate Trend in South Wales

Support Analyst
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South Wales region over the 3 months to 5 March 2015.

Support Analyst Daily Rate Histogram in South Wales

Support Analyst
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South Wales region.

Support Analyst Hourly Rate Trend in South Wales

Support Analyst
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +9 13 £175 -53.33% 3
Caerphilly - 3 - -
Newport - - - - 3
Torfaen - - - -
Support Analyst
Wales

Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 5 March 2015, IT contractor jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 13 (56.52%) Windows
2 11 (47.83%) SLA
3 8 (34.78%) Finance
3 8 (34.78%) Microsoft
4 7 (30.43%) MS Excel
4 7 (30.43%) MS Office
4 7 (30.43%) Incident Management
4 7 (30.43%) IT Governance
5 6 (26.09%) ITIL
6 5 (21.74%) Active Directory
6 5 (21.74%) AS400
6 5 (21.74%) Degree
6 5 (21.74%) Windows 7
7 4 (17.39%) Lync
7 4 (17.39%) IBM
7 4 (17.39%) Windows XP
8 3 (13.04%) GxP
8 3 (13.04%) Citrix
8 3 (13.04%) Manufacturing
8 3 (13.04%) Validation
8 3 (13.04%) Pharmaceutical
8 3 (13.04%) iSeries
9 2 (8.70%) SCCM
9 2 (8.70%) SC Cleared
9 2 (8.70%) Security Cleared
9 2 (8.70%) WebSphere
9 2 (8.70%) Project Management
9 2 (8.70%) Service Management
9 2 (8.70%) Disaster Recovery
9 2 (8.70%) TestDirector

Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 5 March 2015, IT contractor jobs across the South Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) Lync
2 2 (8.70%) WebSphere
3 1 (4.35%) SharePoint
3 1 (4.35%) IIS
Applications
1 7 (30.43%) MS Excel
1 7 (30.43%) MS Office
2 2 (8.70%) MS Project
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) LAN
1 1 (4.35%) DNS
Database & Business Intelligence
1 2 (8.70%) DB2
2 1 (4.35%) Siebel EIM
2 1 (4.35%) Oracle Database
Development Applications
1 2 (8.70%) TestDirector
General
1 8 (34.78%) Finance
2 3 (13.04%) Manufacturing
2 3 (13.04%) Pharmaceutical
3 1 (4.35%) Banking
3 1 (4.35%) Retail
Miscellaneous
1 5 (21.74%) AS400
2 3 (13.04%) iSeries
3 1 (4.35%) Blackberry
Operating Systems
1 13 (56.52%) Windows
2 5 (21.74%) Windows 7
3 4 (17.39%) Windows XP
4 2 (8.70%) OS/400
4 2 (8.70%) UNIX
5 1 (4.35%) AIX
5 1 (4.35%) Linux
5 1 (4.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (30.43%) Incident Management
1 7 (30.43%) IT Governance
2 6 (26.09%) ITIL
3 3 (13.04%) Validation
4 2 (8.70%) Project Management
4 2 (8.70%) Service Management
4 2 (8.70%) Disaster Recovery
4 2 (8.70%) UML
4 2 (8.70%) OO
5 1 (4.35%) CRM
5 1 (4.35%) Asset Management
5 1 (4.35%) Supplier Management
5 1 (4.35%) Stakeholder Management
5 1 (4.35%) Mentoring
Programming Languages
1 2 (8.70%) Shell Script
1 2 (8.70%) COBOL
1 2 (8.70%) RPG
2 1 (4.35%) SQL
2 1 (4.35%) PL/SQL
Qualifications
1 5 (21.74%) Degree
2 2 (8.70%) SC Cleared
2 2 (8.70%) Security Cleared
Quality Assurance & Compliance
1 11 (47.83%) SLA
2 3 (13.04%) GxP
3 1 (4.35%) Sarbanes-Oxley
System Software
1 5 (21.74%) Active Directory
2 1 (4.35%) VMware ESX
2 1 (4.35%) VMware Infrastructure
Systems Management
1 2 (8.70%) SCCM
Vendors
1 8 (34.78%) Microsoft
2 4 (17.39%) IBM
3 3 (13.04%) Citrix
4 2 (8.70%) Cisco
5 1 (4.35%) Siebel
5 1 (4.35%) Oracle
5 1 (4.35%) HP
5 1 (4.35%) Red Hat
5 1 (4.35%) Apple
5 1 (4.35%) VMware